Sonesta ES Suites Anaheim Resort Area

Nice motel with an easy way to get to Disneyland. An ART bus picks you up and drops you off at the motel for a reasonable fee.

We loved this hotel, specially for families, having a suite with a full kitchen was great to cool our meals when we were tired and wanted to rest, breakfast options are great, they have different options for everyone, some people might complain about having tacos for breakfast as they have ground turkey, but it is great as you can make your own breakfast burrito, the area was clean, the staff is super helpful, courteous, and respectful, they don't offer housekeeping, but if you need to change your towels/linens, you ask them and they provide it, our family doesn't like to be bothered with room service, so we didn't mind not having housekeeping, the pool and hot tub area was clean and nice, there are dinning options, a lot, three minutes away drive, not necessarily walkable but we had a car so we didn't mind it, everything is very close. We visited from August 10 until the 14, and we have no complaints, they charge for parking, but the price for the stay was a great deal, and again, having a full kitchen with all the needed utensils is a bonus, as we didn't have to eat out all the time, and got some groceries to cook. I would definitely stay at this hotel again without hesitation, I highly recommend this hotel, the staff was great, great service. Hotel, property, and amenities were always clean.

Nice stay and a short uber ride to Disneyland or Anaheim stadium. Breakfast every day at the buffet. Nice big pool. Hot tub was a bit weird to get going but overall a really good spot. 25-30 min to the airport

This place feels like a hidden gem. Our room was HUGE, so big it felt like a suite! It was actually bigger than the apartment we currently rent. Fridge in-room was a nice perk. The hot breakfast was incredible, definitely more selection than you typically see from a hotel, and so many options for vegetarians and food allergy sufferers! I really enjoyed the sweet potato option and the availability of almond milk. The rooms are quiet and peaceful, even on the highway side. Parking cost $28/night but the lot always felt safe, even at night. The landscaping was beautiful. Honestly I was shocked at the rate we paid because of how good the hotel was, especially the staff who were always so kind and patient. I would absolutely stay here again. I was not traveling with kids or pets but this hotel is very welcoming and inclusive of families. Part of the magic was definitely seeing their joy each day as they went off to Disney. The hotel is actually within walking distance of Disney and right next to HWY 5, a plus! They do offer transit connectors on the ArtBus but we did not use it.

It was under construction

Got trapped in their elevator with it violently shaking and dropping. No staff apologized or made it right. We had to call for help as phone in elevator did not connect to anyone. Being highly claustrophobic and this being a huge fear for me I was terrified and crying. No staff cared at all. Found out this happened the week before to a little girl and second elevator will slam shut on you. Both still running like nothing happened.

Property was undergoing renovations so lobby was closed. Entry was from a side door. Our room was average at best - carpet was old and stained. Bathroom plumbing in the property is old and toilet overflowed from just flushing, flooding the nearby carpet outside bathroom. Fridge was old and compressor was so noisy we asked them to replace, which they did. Roaches, noisy AC, list goes on. Will never come back to this property.

Our 9-day Disney trip at Sonesta ES was fantastic. We received a surprise upgrade to a 2-bedroom suite, a real bonus! The hotel was clean, with fast elevators and quiet hallways. The large pool had plenty of towels, and the warm, secluded hot tub was great. Both were well-maintained. Breakfast, though similar daily, was good and filling for park days. It included cereals, oatmeal, a pancake maker, toast/bagels, scrambled eggs, a meat option, a taco bar, fresh fruit, and mini muffins. Don't let the map fool you; the location is very convenient. A Starbucks, liquor store, 7-Eleven, and restaurants (California Fish Grill, Ono Hawaiian BBQ, etc.) are a 5-min walk. Disney access was easy: ART route 12 (20 mins), a 30-min walk, or a 15-min walk to the Toy Story lot for a shuttle. We preferred ART in the morning and the Toy Story shuttle/walk in the evening. An Uber to Angel Stadium was cheap, with an easy 25-min walk back. The room's kitchenette was basic (one pot, burner), but had full plates/glassware. The full-size fridge was useful. Beds were comfy, and two bathrooms in our suite were a huge plus for mornings and evenings. Staff were always friendly. Minor cleaning staff communication issues were quickly resolved by the front desk. Common areas were spotless. Laundry was $3/load (45 mins each). Overall, unbeatable value! We saved significantly compared to closer hotels and still made rope drop easily. Free breakfast, clean, great location/walkability, and wonderful staff.

Paying for parking is ridiculous that is the only issue I had with the property

It was a good visit. I have no complaints . Parking space are a little tight. keep in mind they say parking is 25.00 but after taxes and fees it 38.00.

The rooms were very clean and the beds were actually pretty comfortable. Staff was friendly, I couldn’t have asked for a better stay

Beautiful hotel from the outside. Lovely pool. Beds were comfortable. However our rooms/ bathrooms were really dirty. The couch had numerous rips all over. The carpet was stained and smelly. Air vents were really dusty, looked like they had not been cleaned in months.

Property looks very nice at first glance. However, when going into the room it was a different story. Rooms are very dirty, carpet, furniture is stained, the shower had pink mold and the night stand was dirty like it had not been clean between guests. For the price, this place is not worth it

The room was dirty and out dated definitely not like the photos. People were smoking in the hallways. The stay was sketchy. I didn’t get much rest. The only upside was my kids loved the pancake machine and the lady who would put out the breakfast was very pleasant and she was attentive and kept the area clean and tidy.

Bed bugs crawling all over bed. They gave us new room. At 4 am changing rooms and looking through belongs for bugs. Washing personal blankets and pillows. Offered free boxes of tide and free parking for inconveniences. Said manager would contact us in morning. We called and left messages. Never heard from management. Was at Disney all day so mgr never there when we were. Never had anyone ask if new room was ok. Never asked how our stay was when we checked out.

Wonderful hotel - it was clean, service was great, and breakfast was an added bonus.

There was a cockroach in my room, and room service couldn’t find it, so I had to kill it later while my kids were screaming. They were not able to sleep. The fridge was making weird noises, and the temperature was so low our food froze. The toilet was loose as well.

Very comfortable beds and pillows. Excellent breakfast bar! On the first night when we arrived, we requested sheets and blankets for the pull out. They never came. During the 3rd night of our stay, we flushed the toilet and the water filled the toilet up and quickly and abundantly overflowed onto the floor and then into the bedroom where it saturated the carpet. It would not quit, so we turned off the water valve to the toilet. We requested a new room and were able to move right away. However, in the new room, the refrigerator leaked. It leaked both inside the fridge into the drawers, as well as onto the floor of the kitchen. We had to unplug it. Then the next day, the toilet in this room also plugged (nothing ..."bulky" had been in the toilet before it was flushed either, same as the last time.)

The lady who checked us in was the best. So sweet. However when we got to our room it smelt like dog pee. The couch and floor had stains. The walls were dirty. The sink had food in it. Tables were sticky. We left the next day because of how terrible it was.

Room smelled, couches were old and stained. Bathroom shower wasn’t draining. Hallways were very dirty and needed vacuuming. Basically a 2 bedroom with kitchen model 6.

Place is dated. Need to replace the sofa bed in the living room it’s really dirty. Like the convenience of being close to Anaheim convention center & Disney. Also there’s a lot of places to eat.

Everything was close by, that was a plus. However I couldn't work because there was vuilding going on what seemed form 8AM-4PM when i had my meetings. The room I statyed in waws leakign and the carpet was soaked form what i assume was the AC unit making the room feeling humid and stinky.

Huge rooms, nice pool, great beds, good kitchen, lovely stay

Room is smaller

Room was a bit rough. Repairs needed to be done to shower and furniture beat up

Suite w/ 2 queen beds was spacious & very clean. Definitely comfortable for a 2 night stay for 3 people. This is pet- friendly hotel, but the room smelled clean & no sign of any animal ever being there. Living room (with TV) was separate from bedroom (also had TV). Kitchen had small stove, medium sized fridge/freezer, pots, pan, plates, glass cups, utensils, regular-sized coffee pot, etc. Kitchen has a table w/ 2 chairs & desk with a chair. Bathroom had good water pressure & heated up well. Their toilet paper was 1-ply, so we bought & used our own t.p. They provide shampoo, conditioner & body soap pumps in shower. We asked for more towels & room service responded super fast. Beds were comfy. They provide lots of pillows. Lots of parking available. Spots can be tight for larger vehicles & hotel charges a nightly fee to park there. Staff were all friendly. Breakfast was okay. Lots of breakfast items to choose from, but didn't taste that great. Only noise we heard from our room was from an occasional door slamming from a neighboring suite, but while in our room, walls seem to block out voices from other rooms. We saw Disneyland fireworks on Friday night from our suite. (We didn't use the pool, gym or laundry mat.) Overall, a very comfortable stay.

Almost $30 for parking was a surprise. But on the cheaper end around Anaheim. Lots of families with kids going to Disney. Would have been great except some were leaving soiled diapers in the hallway!! The hotel should maybe charge a fine for that instead of parking. Highway noise all night.

I loved having the 2 bedroom 2 bath suite as I have older children. The staff are very nice and accommodating. We will definitely stay here again!

The room layout was great but all the furniture was badly worn

What i liked was that the Suite came with two sizable rooms which was very nice traveling with family. Too often we are 100% cramped

Drew at the front desk was amazing. So helpful and incredibly personable. This was our first time staying and and would definitely stay again.

Super clean and comfortable!!! The staff was great, especially Pam at our check-in, she was so nice and helpful throughout our stay, she was just amazing! Karen was also very nice. Beds were comfortable, and our suite was spacious, plenty of room for large group, and 2 bathrooms was awesome!! Kitchen was also great! Loved this place and will stay there again!!

First of all, the front desk lady asked for a $40 plus for an early check-up fee, and this is a fee based on policy; when I asked for the policy, she didn’t provide it to me, and no one was welcoming anyone when someone was getting into the lobby and they were looking at you like something happened. So The next day, I saw they overcharged my debit card. I called the front desk, and the lady was so disrespectful and loud, explaining everything so fakely. I said, Excuse me, that is not true, and then she hung up the phone on my face. So this is what happened when they hired the wrong person at the front desk who is disrespectful, has no customer service, and is mean. The disappointing time was when I asked her name, please, and she said sorry, I can’t tell you my name, which is against the policy. I was so disappointed in her. By the way, this call was made at the front desk between 7 p.m. and 8 p.m. today, December 18, 2023. I asked for the manager, and she said the manager was not here either, and she hung up the phone on my face. 😞 I hope the hotel manager find this front desk person and write her up for being disrespectful.As clientss, we deserve respect and kindness because we arenot bargaining, but we pay for the service .

Bed bugs crawling all over bed. They gave us new room. At 4 am changing rooms and looking through belongs for bugs. Washing personal blankets and pillows. Offered free boxes of tide and free parking for inconveniences. Said manager would contact us in morning. We called and left messages. Never heard from management. Was at Disney all day so mgr never there when we were. Never had anyone ask if new room was ok. Never asked how our stay was when we checked out.

Highly recommend. We will be back. My only dislike was the sofa bed mattress was like bad, the kind that give sofa beds a bad name. All spring. It’s okay that’s where the kids slept 😂 Everything else was amazing. The room, the beds- the real ones, the breakfast, the pool/hot tub, cleaning/maid service, front desk/ customer service. Just amazing. Pam- the front desk lady was amazing, she had great suggestions and advice. She went above and beyond. We will be back

Friendly service. Great stay

This property is gorgeous and Pam at the front desk is very professional and knowledgeable. She really helped me understand things when I asked her questions....

Very nice staff

My original reservation at Extended Stay ended up with no availability for me as they carelessly overbooked themselves. This was so frustrating and inconvenient. Expedia was able to get me a reservation at Sonesta. The person at the front desk was very welcoming and had excellent customer service. He made the check in process fast and easy!

Awesome check-in process, great location for Disneyland, public bus was available for shuttle to get to Disneyland at a price. Great customer service and advice from staff on where to go for fun and grocery shopping. Overall awesome place to stay!

Close and convenient to Disneyland and the Angels stadium.

Perfect location, was walkable to Disney. Staff friendly and helpful. Our room was perfect, having the four of us in the two bedroom suite was space for everyone. Outside area very clean and tidy, breakfast room was ideal for starting the day.

Almost $30 for parking was a surprise. But on the cheaper end around Anaheim. Lots of families with kids going to Disney. Would have been great except some were leaving soiled diapers in the hallway!! The hotel should maybe charge a fine for that instead of parking. Highway noise all night.

Nice motel with an easy way to get to Disneyland. An ART bus picks you up and drops you off at the motel for a reasonable fee.

The room was nice enough for the price. It had an odor and I was told by the front desk that all of the rooms smelled like that. The washing machine was broken. We had to wait a while for blankets and pillows for the pull out couch. They started construction while we were there and the front entrance was blocked without directions on how to get in or out. It was fine but we wouldn’t stay there again.

A nice hotel, just not walkable to anything .

Location is good in consideration to distance to Disneyland

This place feels like a hidden gem. Our room was HUGE, so big it felt like a suite! It was actually bigger than the apartment we currently rent. Fridge in-room was a nice perk. The hot breakfast was incredible, definitely more selection than you typically see from a hotel, and so many options for vegetarians and food allergy sufferers! I really enjoyed the sweet potato option and the availability of almond milk. The rooms are quiet and peaceful, even on the highway side. Parking cost $28/night but the lot always felt safe, even at night. The landscaping was beautiful. Honestly I was shocked at the rate we paid because of how good the hotel was, especially the staff who were always so kind and patient. I would absolutely stay here again. I was not traveling with kids or pets but this hotel is very welcoming and inclusive of families. Part of the magic was definitely seeing their joy each day as they went off to Disney. The hotel is actually within walking distance of Disney and right next to HWY 5, a plus! They do offer transit connectors on the ArtBus but we did not use it.

Awesome check-in process, great location for Disneyland, public bus was available for shuttle to get to Disneyland at a price. Great customer service and advice from staff on where to go for fun and grocery shopping. Overall awesome place to stay!

Our 9-day Disney trip at Sonesta ES was fantastic. We received a surprise upgrade to a 2-bedroom suite, a real bonus! The hotel was clean, with fast elevators and quiet hallways. The large pool had plenty of towels, and the warm, secluded hot tub was great. Both were well-maintained. Breakfast, though similar daily, was good and filling for park days. It included cereals, oatmeal, a pancake maker, toast/bagels, scrambled eggs, a meat option, a taco bar, fresh fruit, and mini muffins. Don't let the map fool you; the location is very convenient. A Starbucks, liquor store, 7-Eleven, and restaurants (California Fish Grill, Ono Hawaiian BBQ, etc.) are a 5-min walk. Disney access was easy: ART route 12 (20 mins), a 30-min walk, or a 15-min walk to the Toy Story lot for a shuttle. We preferred ART in the morning and the Toy Story shuttle/walk in the evening. An Uber to Angel Stadium was cheap, with an easy 25-min walk back. The room's kitchenette was basic (one pot, burner), but had full plates/glassware. The full-size fridge was useful. Beds were comfy, and two bathrooms in our suite were a huge plus for mornings and evenings. Staff were always friendly. Minor cleaning staff communication issues were quickly resolved by the front desk. Common areas were spotless. Laundry was $3/load (45 mins each). Overall, unbeatable value! We saved significantly compared to closer hotels and still made rope drop easily. Free breakfast, clean, great location/walkability, and wonderful staff.

Our family of 10 had a great stay. Breakfast was a great start to each day.

This property is so nice and convenient for Disneyland. Using the A.R.T it was $6 a day and the hotel had amazing pool, hot tub, breakfast, rooms were great and beds were very comfortable. Would stay here again 100%

The staff here are absolutely top notch. The atmosphere and facility were great as well. My only issue was that the entire sixth floor smelled like a hookah bar. If you want pungent pot smell then its all good. Also, the breakfast was lukewarm sweaty eggs and sausage.... and a machine made pancake that would work better as a hockey puck. So, if you don't care about breakfast or exotic smells this is your place.

Good breakfast with several options to choose from. Great location to hop on shuttle for Disneyland. ART shuttle was easier to use and get around on. Rooms clean. Call front desk when you need more towels or TP. Could use a few more dishes in suite.

Breakfast menu should change daily or every other day. Some guest stay for days at a time same breakfast everyday is not ideal.

Property and room was great. Breakfast in the morning was terrible

Nice suite. Great breakfast options

This is the nicest hotel I have ever stayed at. The breakfast options were great, there was something for everyone in our family group. Its surprisingly quiet despite being a Disneyland resort.

We loved our stay again at your hotel. The only complaint we have is you need too update your breakfast. Maybe doing an omelette station or a made to order pancake/waffle station. More freshness on the food area. The food seemed cold and stale so we ate outside of the hotel as your breakfast just wasn’t good. Other than that accommodations were fine, quiet and we were able to rest well. Thank you

The hotel was nice and clean, the rooms were clean but looked a little dated. The pool was great. Landscaping etc very nice, breakfast was included but quality of food was so-so. I really wish parking was included. Staff was nice