Name: Tru By Hilton Comstock Park Grand Rapids
Address: 340 Dodge Rd NE, Comstock Park, Michigan, United States of America, Comstock Park, Michigan, US
Price range: US$84–US$213 per night
Rating: 9.1

What guests think

Travellers describe Tru By Hilton Comstock Park Grand Rapids as a clean, modern, budget-friendly stay with friendly staff, lively shared spaces, and a convenient location near the highway and ballpark, though rooms are compact and noise can carry.

Service is widely praised, but some guests disliked early check-in fees and inconsistent enforcement of quiet hours. Breakfast is generally good with decent variety and strong coffee, yet items sometimes run out and weekday service ends early. The lobby games, indoor pool and gym are appreciated, though occasional issues like a closed pool or strong chlorine were noted. Expect a clean, streamlined stay with limited frills.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the vibrant lobby with games, indoor pool, and a solid gym, plus pet-friendly policies and generally easy parking. Occasional issues include a closed or over-chlorinated pool, a broken elevator, and missing game pieces.

Related guest reviews

10

Erica

11 Aug 2025

·

Stayed 1 night

Great stay! Easy check-in even with 4 rooms. Perfect location for several dining options, fast food, coffee, gas station, etc. Indoor pool was a nice treat after a long day and was very clean

10

Andrew

1 Jun 2023

·

Stayed 1 night

The hotel looks new and clean. The design is very modern - not in a fancy way, but it shows they put a lot of thought into how hotels should look and work in 2023. It's a refreshing change from every other hotel chain that looks identical inside and out, and hasn't changed in 30 years. Staff were present and friendly as well. Everything/everybody was very accommodating.

10

Robert

3 Sept 2024

·

Stayed 1 night

Tru was in and out in all respects. Good staff. Didn’t use salt pool but wanted to. Had a very good dinner at an Italian restaurant - Vitales

8

Justin

16 Mar 2025

·

Stayed 1 night

A unique hotel with cheery designs and decor. Very clean and safe with a “we don’t take ourselves too seriously” type of feel. Felt like a Planet Fitness of hotels! Would stay again.

10

Aimee

16 Dec 2024

·

Stayed 1 night

Leisure visit- I love their lobby. It’s nice that they have games and the seating arrangements make it easy for families to congregate. Highly recommend.

10

John

21 Nov 2024

·

Stayed 1 night

Wonderful experience. Super friendly staff. Very clean. Nice fitness facility.

10

Jennifer

19 May 2024

·

Stayed 1 night

My daughter had surgery scheduled in the GR area, so our trip wasn’t planned for fun. However, we were close enough to the Zoo (few minute drive) to check out the Lantern Festival on the first night. The hotel wasn’t in the city, so it was quiet even though it was just a few miles north. The hotel was very newer, very clean and modern. The lobby was inviting. My daughter and I actually spend the evening post surgery down in the lobby playing board games and hanging out on the egg chairs inside the lobby. Staff were all very friendly and welcoming. Pool seemed smaller and there was not a hot tub (those things didn’t bother me, but just giving a heads up). However, the lobby and outdoor area definitely offered more. I would recommend this hotel to friends/family, and I do plan on staying here again during our mid summer visit.

10

bryan

15 Aug 2025

·

Stayed 1 night

It’s so nice and clean. Rooms are very pleasant. All amenities were nice. Breakfast was great! Workout room was nice! Shops and dining nearby and just off the highway but still nice and quiet.

10

François

3 Oct 2024

·

Stayed 1 night

The hotel was very clean, as if it was built in the past year. Basic breakfast options, nice lounge area, small but decent pool and gym.

4

Margaret

15 Mar 2025

·

Stayed 1 night

There was no coffee maker in the room, the pool was closed.

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Cleanliness

Cleanliness earns frequent praise across rooms and public areas. A few guests reported isolated lapses like dusty bathroom floors, an odd room smell, or a dirty desk.

Related guest reviews

10

Gabrielle

28 Oct 2025

·

Stayed 1 night

Courteous staff, clean rooms, nice amenities

10

Stephanie

3 Oct 2025

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Stayed 1 night

Very clean hotel. Comfortable bedding. Lots of parking. Safe area.

10

Andrea

3 Apr 2024

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Stayed 1 night

Absolutely wonderful stay! Very friendly and attentive staff. The public spaces and my room were spotless. I don’t remember the last time I stayed at a hotel this clean! I would definitely choose this establishment again!

10

Vadim

1 Oct 2025

·

Stayed 2 nights

Best in the area. Fresh and clean interior. Clean pool. Everything great!

10

Stacy

17 Sept 2025

·

Stayed 1 night

Super clean!

6

Laura

6 Oct 2025

·

Stayed 1 night

Our room had a very odd smell when we entered. The front desk said they had no other rooms to move us to, so we stayed. The smell itself dissipated, but we both coughed all night; the cough cleared up in the morning right after we left the property. There's something going on with the air quality at this location.

10

Clifford

29 Jun 2025

·

Stayed 1 night

I like how renovated the property is. Staff very friendly and helpful. The cleanliness lacks a bit-I like the hard surfaces in the rooms but they could be more clean. Particularly the bathrooms. There is dust/debris on the bathroom floor-especially behind the bathroom door and that does not leaving one feel like the bathroom was disinfected well. The pillows in the bed also feel very used

10

Deranda

10 Oct 2025

·

Stayed 1 night

Always a great clean place to stay!!

10

John

22 Jul 2025

·

Stayed 1 night

This hotel is well cared for, very clean and the staff if efficient, helpful and friendly. Will stay here again!

8

Mitchell

14 Feb 2025

·

Stayed 3 nights

Overall it's a nice, clean hotel. The staff are welcoming, the building itself looks taken care of, and the rooms are clean and in good shape.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and efficiently laid out but on the small side, with hard floors and comfortable beds. Noise transfer from adjoining rooms, hallways, upstairs footsteps, or road traffic is a recurring concern, and a few guests noted Wi‑Fi/TV hiccups.

Related guest reviews

8

Stefanie

2 Jun 2024

·

Stayed 1 night

The room was clean and Bathroom was clean and nice. Only thing that I wasn’t really happy with is the bed wasn’t that comfortable and pillows were a little flat. But overall nice place to stay.

8

Ulla

2 Jun 2024

·

Stayed 1 night

Sound proofing was poor, other than that a nice hotel

10

Marcella

23 Jun 2025

·

Stayed 1 night

Great hotel! Would definitely stay again! Comfy beds, clean rooms, and kids love the pool

8

Justin

8 Nov 2025

·

Stayed 2 nights

Everything was clean and nice. Rooms were a little loud though in terms of hearing who was above you. Not that big a deal.

10

Azadeh

11 Oct 2024

·

Stayed 2 nights

Staff are friendly and supportive. Room is really clean and homey. Just the TV and WiFi did not work in our room.

6

Nick

26 May 2025

·

Stayed 1 night

The walls are extremely thin. I could hear the people running above me all night and anytime anyone came down the hallway you could hear them as well

10

BARBARA

2 Aug 2025

·

Stayed 1 night

Comfortable bed. Plenty of towels. Bright. Could use another chair in the room, but I don't know where it would fit.

6

Carol

20 Dec 2024

·

Stayed 2 nights

The room was much smaller than expected and had only one chair for 2 people. Will not be coming back

8

Richard

6 Oct 2025

·

Stayed 3 nights

Rooms are small, but common space is really wonderful. Good breakfast as well.

10

jerry

7 Dec 2024

·

Stayed 1 night

a lot of road noise

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Service

Staff are consistently described as friendly, helpful, and efficient. However, several reviews criticize early check‑in fees, uneven handling of quiet hours, and occasional check‑in or reservation issues.

Related guest reviews

10

Erica

24 Apr 2024

·

Stayed 1 night

Amazing check in experience with the staff

6

Eric

28 May 2025

·

Stayed 1 night

Great clean place, great staff. I checked in 24 minutes early , they charged me $25 for early check in. I checked out 3 hours early with no refund . Usually if the rooms are ready it’s a courtesy. That’s why only 3 stars

10

Joan

1 Aug 2025

·

Stayed 1 night

The desk employee was helpful. She provided driving routes for us so we could avoid traffic. We appreciate her personality and professionalism.

10

Christopher

19 Sept 2025

·

Stayed 1 night

A smooth check-in/check-out process with a fair room rate. The hotel lobby, hallways and room were clean, and the beds were comfortable. This is a newer building with friendly staff! No complaints. I would stay here again!

4

Leslie

8 May 2025

·

Stayed 1 night

We arrived 40 minutes before the 3 o’clock check in time. Even though our room was ready, they said if we wanted to check in early, it would cost us $25 or we could just sit in their lobby and wait. So we sat in the lobby and waited, but the room was ready the whole time they just didn’t want us to go into the room which didn’t make any sense. I find it ridiculous to pay $25 to get in 40 minutes early. If you need a hotel check in early, I would not recommend this place. Other than that, the staff was friendly.

10

David

2 Aug 2025

·

Stayed 1 night

Helpful staff

10

Mallory

11 Jun 2025

·

Stayed 1 night

Our stay was short but sweet. Hannah at the front desk was one of the best parts of our trip. She was so friendly, and patient when I was asking questions about our different reservation numbers. We were so thankful she was a part of our stay! One negative I would include; we were visiting during the same time as a group of teenage baseball teams. They were obnoxious. Running down the hallways and in the lobby all hours of the day. We had to switch rooms as the guests above us were stomping around at midnight and again at 5am and woke our entire family up. I think in the future when sports teams stay, they should chaperone’s on each floor patrolling the running, and the hotel should really enforce the quiet hours. Just to be clear Hannah was a day time employee and would not have known about the obnoxious baseball team. The night crew did not seem to want to have any part in enforcing anything.

2

Deanna

26 Aug 2023

·

Stayed 1 night

The hotel was overbooked so we were turned away and had to find a different hotel . Horrible service, they gave us no help finding a place.

2

Susan

25 May 2024

·

Stayed 1 night

I just had the worst experience at Hilton grand Rapids michigan I paid for my room on Expedia had my itinerary number my receipt everything the mean woman refused to even look my itinerary number stating I had to be at the wrong place or I should have book directly through them , then told me to go to another hilton as she was sure i was wrong she told me I had no booking mind you she never asked my name or itinerary number i went outside called Expedia who assured me I was at right place and told me to go back inside I also checked my account I was charged alot for this booking . She then made me sit for 30 mins refusing to check my name or itinerary number stating she does like Expedia and she will not waste her time looking for atleast 30 mins mind you I've been here now well over 30 minutes and I booked around an hour ago, it's been a very long day this hotel charged me so much to treat me like trash . And what can you even do customer service sucks and you can't do anything about it or your a Karen. I travel Alot so really crappy impression Hilton grand Rapids really crappy

8

Chris

12 Sept 2025

·

Stayed 1 night

I tried to check in an hour early and was told it would be an additional $40. There were rooms available and no cars in the parking lot. That's terrible customer service. Get rid of that policy!

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Location

Convenient for the Whitecaps ballpark, White Pine Trail, and highway access, with downtown Grand Rapids a short drive. Some guests found the area a bit out of the way or noted road noise in highway‑facing rooms.

Related guest reviews

10

Gary

8 Jul 2024

·

Stayed 1 night

Passing thru Town great place to stop has a bike trial across the street me and my wife had our bikes with us rode into downtown Grand Rapids and back great location

10

Robert

26 Sept 2025

·

Stayed 1 night

Close to the start of the White Pine Trail.

10

Matt

2 Aug 2025

·

Stayed 1 night

Reasonable price, close to the ballpark. Clean hotel and area.

10

Larry

22 Jul 2024

·

Stayed 2 nights

We liked that the hotel was close to the baseball field. The staff greeted us every time that we came and went.

10

Tameshia

10 Nov 2024

·

Stayed 2 nights

The hotel was super clean and cozy. Literally 10 mins from downtown GR. Highly Recommend!

10

Kelly

24 May 2025

·

Stayed 5 nights

We stayed the whole week at Tru by Hilton and were very happy with our accommodations. Friendly staff, spacious room, convenient location. The lobby and patio areas are huge and gave us space to hang out in the evenings.

10

Kathy

29 Jun 2025

·

Stayed 1 night

A quality hotel. A bit out of the way. It would have been difficult to find without GPS.

10

Sarah

28 Feb 2025

·

Stayed 1 night

Easy in and out, right off the highway! Perfect location for accessing downtown!

10

Jamie

22 Sept 2024

·

Stayed 2 nights

Clean, quiet and conveniently located to expressways. Would stay here again. 20 minutes from GVSU so its a good location when I'm visiting my daughter.

8

Kristin

5 Sept 2023

·

Stayed 2 nights

Nice place for the money Its kinda in secudled place so if you like that perfect place to be. I would have liked a more central location.

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Dining

Breakfast is usually satisfying with hot and cold options and well‑liked coffee. Reports also mention items running out near closing and weekday service ending at 9am, with a few guests finding the selection limited.

Related guest reviews

8

julie

9 Jun 2025

·

Stayed 1 night

Nice room. Great continental breakfast. Eco friendly

10

Dave

30 Aug 2025

·

Stayed 1 night

Nice decor, good breakfast, helpful staff

10

Tabitha

8 May 2025

·

Stayed 1 night

Easy check-in, evetyhing was super clean, the blanket on the bed is so soft and lightweight! Only 2 complaints are that the breakfast is over by 9am. I feel like if it went to 11am or at the very least 10am, would you be better and no microwave in the rooms. I do love that check out is at noon and the free coffee and tea! Definitely, will be coming back! Great stay!

8

Rick

28 Nov 2025

·

Stayed 4 nights

Staff was terrific & very responsive. Had to move to 4th floor due to noise from shoes pacing for 2 hours from room above…..LVP floors not best choice for sound deadening. Only complaint would be breakfast ending at 9am.

10

Leslie

29 May 2025

·

Stayed 2 nights

Good clean and new rooms. Pool area clean as well. Breakfast options a tad skimpy but all in all a good stay!

10

Hayley

23 Aug 2025

·

Stayed 1 night

Amazing facility, great room, comfy bed, extra amenities, and the friendliest and most welcoming staff! Will be coming back! The included breakfast was fantastic and had naturally gluten free options too! Thanks Hilton!

10

bryan

15 Aug 2025

·

Stayed 1 night

It’s so nice and clean. Rooms are very pleasant. All amenities were nice. Breakfast was great! Workout room was nice! Shops and dining nearby and just off the highway but still nice and quiet.

6

Janis

30 Sept 2025

·

Stayed 1 night

We couldn’t get on the Wi-Fi. The pillows were lumpy. But the real disappointment was the lack of food at breakfast. We got there at 8:30 and breakfast was supposed to be over at nine, but there were no eggs left, no oatmeal, and the yogurt machine was broken.

10

Katherine

23 Nov 2023

·

Stayed 1 night

I don’t usually take the time to write reviews but I thought this hotel really stood out! The lobby area was so nice with fooseball and board games, the pool was warm and clean, and one of the staff got me breakfast at 9:50 when it closed at 9:00 (I thought it closed at 10, but that’s only on weekends…) I can’t wait to come back again.

6

Sherif

30 May 2024

·

Stayed 1 night

Nothing unique about this property. Breakfast buffet was a disappointment. Didn’t feel we got our money’s worth.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$85
February	US$94
March	US$89
April	US$104
May	US$128
June	US$137
July	US$136
August	US$127
September	US$110
October	US$101
November	US$88
December	US$81

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $135	18 $197	19 $213
20 $88	21 $139	22 $144	23 $122	24 $116	25 $173	26 $172
27 $84	28 $95	29 $95	30 $95

Su	Mo	Tu	We	Th	Fr	Sa
				1 $95	2 $140	3 $140
4 $84	5 $113	6 $113	7 $113	8 $142	9 $190	10 $191
11 $142	12 $112	13 $113	14 $112	15 $113	16 $149	17 $164
18 $85	19 $113	20 $117	21 $113	22	23	24
25	26 $113	27 $113	28 $116	29 $113	30 $113	31 $113

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Hearing)

Room, 2 Queen Beds

Room, 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Guest reviews

Superb

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Tru By Hilton Comstock Park Grand Rapids

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Prices for upcoming dates