Name: City Express Plus by Marriott Merida
Address: Calle 60 No. 346 Colonia Centro, Zona Paseo Montejo, Mérida, Mérida (and vicinity), Mérida Municipality, Yucatán, Mexico, Mérida, Yucatán, Mexico
Rating: 8.33

Guest reviews

8.3

Very good

Based on 1,296 verified reviews

What guests think

AI-generated summary based on recent guest reviews

City Express Plus by Marriott Merida earns praise for its central location by Paseo 60 and generally friendly staff, while recurring complaints focus on a limited, early-hours continental breakfast, occasional maintenance and cleanliness lapses, and inconsistent air-conditioning in common areas.

Facilities

Cleanliness

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6

Scott

6 Apr 2026

·

Stayed 4 nights

We booked 3 rooms for a family vacation with one room never having hot water for the entire 5 night stay even after having the maintenance staff look at the issue on the first day. The same room also had air conditioning issues with the unit only on full cold where control of the temperature was only achieved by turning off and on the system. We were never offered another room to move to which seemed like a viable option to the issues we encountered. The other 2 rooms had no issues. Also note that there are no dressers in any of the rooms or refridgerators or microwaves.

10

Cecilia

29 Mar 2026

·

Stayed 2 nights

Todo excelente

10

Christian

26 Mar 2026

·

Stayed 2 nights

Excelente

8

Wendy

3 Mar 2026

·

Stayed 3 nights

Clean room staff nice but never brought things when requested, ice, extra towel only 2 in the room and we were 3 people. Very disorganized check-in. Ice machine broken, snack machine broken, room service only 2 choices.

6

Miguel Angel

2 Mar 2026

·

Stayed 5 nights

Breakfast is not ok. They have rules where breakfast is "continental" not complete breakfast...totally absurd. You either have breakfast buffet or not....they cheat you by offering breakfast that is only 1 cup of coffe and a piece of bread instead of breakfast un less you pay 220 pesos extra 15 usd that the buffet quality really does not sifice what you expect.....terrible breakfast policy. "Breakfast included" should say "1 cup of coffe included" no breakfast included really....cheaters

Calle 60 No. 346 Colonia Centro, Zona Paseo Montejo, Mérida, Mérida (and vicinity), Mérida Municipality, Yucatán, Mexico

Location

With a stay at City Express Plus by Marriott Mérida, you'll be centrally located in Mérida, steps from Paseo 60 and within a 10-minute walk of Paseo de Montejo. This hotel is 0.7 mi (1.1 km) from Yucatan International Convention Center and 1.9 mi (3 km) from Plaza Grande.

Paseo 60(0.1 Miles)

Casa Montes Molina Museum(0.2 Miles)

Paseo de Montejo(0.3 Miles)

Yucatan International Convention Center(0.3 Miles)

Centro Medico de las Americas(0.4 Miles)

Anthropology and History Museum(0.5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 13:00

Good to know

Additional policies and info about this property.

Optional extras

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FAQs

Yes, free self-parking is available on-site. However, parking height restrictions apply.

A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Check-in is from 3:00 PM, and check-out is until 1:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional features may include accessible bathrooms.

The hotel is centrally located in Mérida, just steps from Paseo 60 and within a 10-minute walk of Paseo de Montejo. It is approximately 0.7 miles from the Yucatan International Convention Center and 1.9 miles from Plaza Grande.

Yes, there is an outdoor swimming pool available. Pool access is from 8:00 AM to 10:00 PM.

Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

City Express Plus by Marriott Merida

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Amenities

Property description

Book on Vio

Guest reviews

Very good

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

City Express Plus by Marriott Merida