Hyde House

The rooms were clean, facilities were nice but elevator and pool accommodations left a lot to be desired. A 15 minute wait, at a minimum, trying to get on an elevator was ridiculous. Absolutely not chairs or tables poolside, no coffee shops or food on site. Valet was good minus not being able to get through on the phone to get our vehicle before getting downstairs and having to wait another 20 minutes after 30 waiting and riding an elevator. So almost an hour to check out and leave.

The elevator takes forever.

We had a great time here for the week. Walkable for groceries and to the local beach. We did end up getting a car and that was good to have too. Pool was fantastic, and staff were very friendly.

Myself and my family had a wonderful stay here for 5 nights. The view was incredible and the pool was amazing. Even better than we expected.

Overall the property is great, staff were very helpful and location is great. The main issue at the property were the elevators, the property was busy and sometimes we had to wait about 20 minute's for the elevators. We had to take the stairs from the 22nd floor, as the wait was too pong for the elevators

One of the best Hotels I have been so far. I checked the reviews before booking and the elevators issue was one of the main cons. After a whoke week stay I can say it was not a big problem for us. We stayed with family and children and it was a great experience. The pools are awesome and the rooms were very clean, they have a full kitchen that we used everyday as well as the laundry in the room, the satff was bery kind to us also. Even thou it is not by the beach ,the distance is walkable and very easy access. Parking is a little.bit expensive but the resort fees cover the beach umbrellas and towels which is not covered in other places,plus acces to all the amenities. Recommend 💯

Great place. Need to fix elevators so patrons are not waiting long periods of time to get down from high floors.

The elevator issues are real. 3 elevator worked and we often waited 15-25 mins to catch an elevator.

This is a great place if you are a college kid it’s like staying in a dorm We waited 30 minutes for an elevator and that is common people on our floor 21 were walking down the stairs They hit you with a bunch of fees when you arrive that added up to about 145 a day One of those is valet service which you have no choice if you have a car, but our entire stay the valet service didn’t work via texting and we had to go downstairs stand in line to ask for our car then wait in line for the car We could have stayed at a much nicer place for less money

We enjoyed our stay at the hotel. The pools and outdoor area are very nice. You have to cross a busy road to get to the beach, but there is a designated area for hotel guests. They were frequently out of pool / beach towels and they only allow one per person. Overall, our room was clean but the sofa in our room was stained and looked dirty. The beds were very comfortable and the balcony was spacious. They do charge a $150.00 cleaning fee that we were not aware of ahead of time. They also charge a $150. 00 daily security deposit at check in that we were not aware of. The security deposit is refundable but you do have to pay it when you check in. Also, the restaurant was not open while we were there. The bar was open during pool hours, sunrise to sunset.

It was very clean.

Clean room

I’d say over all I would give this stay a 2/5. You can tell the room was only spot cleaned, stains on the throw pillows, stains on the couches & the chairs, odor through our room, hole in the wall behind the door when you walk in and to top it all off the craziest part was the fridge/freezer wasn’t working, I guess there was an ice buildup in the freezer which prevented the air from flowing properly so the maintenance guy came in with a lawn blower and used that loud machine at 9pm for over an hour to “melt the ice” which didn’t work… he ended up pulling the chunk of ice off. 9pm-10:30 ish of loud noise while putting our kids to bed was rough and we were hoping to talk & enjoy time with our friends who had just arrived. Plus the Valet guys are rude, one laughed at my friend saying “ **laughs** looks like you’ll have to pay $40 to get a new ticket since you just arrived” because she misplaced hers when carrying a ton of luggage up. Luckily we found it but it’s the principle, the laughing and tone of voice was very unnecessary.

Very clean. Friendly environment. Super nice staff. Overall 10/10. We’ll definitely be back.

My check in was delayed by the hotel. And my room was not cleaned properly.

Pros: Very spacious rooms and bathrooms, good kitchen, across the street from the beach, awesome views! Nice staff Cons: Area rugs and furniture were filthy. Couch was not as shown, they have an ugly cover over it. Kitchen is good but could use a couple more things like strainer and blender. Overall, good!

The place was dirty and there were roaches. No restaurant either, even though it was advertised.

The place was clean staff was friendly

First image in the room is nice.. But the worst thing is there are a lot of cockroaches.

These are older condos. We rented a partial ocean/poolview. They are not sound proof and sit next to the freeway. Sirens, cars, motorcycles all hours of the night. Glad we locked the cost with Expedia since the condos charge multiple excessive fees. Parking, cleaning, resort and non smoking fee. Our condo room 807 smelled of pot and cigarettes. Although they did offer to move us later after attempting to swiffer and spray air freshner. The bedding, towels, and curtains had nicotine burns. We had already unpacked, ordered grocery and food delivery. Ironically I was still charged the deposit/feesfor no smoking and cleaning. I would not recommend or stay here again.

The location was excellent for my purpose. It is across the street from the beach but I was there for work. Unfortunately, the wifi in the building was not strong enough. The first night, I had to hot spot myself to get work done. I did reach out to both Expedia and the front desk. I was slightly stronger the second night, but not strong enough to get work done, so I just woke up early to go to the conference center to log-in. The unit itself is a private residence, so I totally understand why they don't give access to their personal wifi, but if you're going to want wifi, the hotel open wifi isn't strong enough on the 38th floor. The view is lovely-- city side, not beach. Additionally, the light switches and plugs were not consistently functioning. The R bedside lamp, for example, didn't have a switch (broken off) so it required a little finagling to turn on and off. There is no main overhead lamp to the bedroom, so those bedside lamps are needed. I just used the bathroom light, but worth noting. AC also took a very long time to kick-in the first night and never got particularly cold. Instructions near the unit would be helpful. Again, unit itself is clean and the view from the 38th floor is lovely. The building and staff are nice. The location is excellent (though across a busy street from the beach). Wifi was very frustrating for work, but if you're looking to disconnect, that could be good.

The hotel offers very good service. From arrival to departure. We even had help when we left to fill the truck with suitcases, which is rare. WoW! We had a 3-bedroom condo. Huge balcony with a great view! Condo very well divided and very comfortable! The only negative point on our side was that many basic items were missing from the kitchen (dish towels, scissors, sharp knives, hooks in the bathroom....). I should also mention that on Hotel.com, I hadn't noticed that we were going to have a cleaning fee, so with a 3-bedroom condo, expect to pay $165 US. Apart from that, we were satisfied!

Beautiful room and view!

I’d say over all I would give this stay a 2/5. You can tell the room was only spot cleaned, stains on the throw pillows, stains on the couches & the chairs, odor through our room, hole in the wall behind the door when you walk in and to top it all off the craziest part was the fridge/freezer wasn’t working, I guess there was an ice buildup in the freezer which prevented the air from flowing properly so the maintenance guy came in with a lawn blower and used that loud machine at 9pm for over an hour to “melt the ice” which didn’t work… he ended up pulling the chunk of ice off. 9pm-10:30 ish of loud noise while putting our kids to bed was rough and we were hoping to talk & enjoy time with our friends who had just arrived. Plus the Valet guys are rude, one laughed at my friend saying “ **laughs** looks like you’ll have to pay $40 to get a new ticket since you just arrived” because she misplaced hers when carrying a ton of luggage up. Luckily we found it but it’s the principle, the laughing and tone of voice was very unnecessary.

had the two bedroom suite on the 29th floor. views were awesome. balocny was huge and extended bedroom to bedroom. full kitchen with double oven, living room, and modern spacious walk in showers. would stay here again

Nice propety and location, and friendly enough staff, but the fact is when we arrived there were multiple maintenance issues in the room that took days to solve (no water at all in one shower, only hot water at kitchem sink, some power outlets never worked, dead lightbulbs, blinking overhead lights, etc) They also tried to add cleaning charges which were reversed when I questioned them. Tennis court we were informed was closed for maintenence so some reason.

My wife and I enjoyed our stay. Best views in the city! Bay and ocean views

The property is very easy to get to, and the balcony view was very nice(Partial ocean view). The 2 bedroom suite I rented was nice, but I noticed lots of the furniture was damaged including cabinets, the drywall ceiling had huge cracks in it which made the unit feel very old and worn out. The staff should be more welcoming/friendlier. When I was checking in I felt like the lady checking me in didn't want to be there or was having a rough night. Even during checkout, I didn't get a good vibe from the gentleman. Better staff and a better kept-up room would have changed my experience. For the price, it wasn't bad, but I think I rather pay more for a different hotel next time.

These are older condos. We rented a partial ocean/poolview. They are not sound proof and sit next to the freeway. Sirens, cars, motorcycles all hours of the night. Glad we locked the cost with Expedia since the condos charge multiple excessive fees. Parking, cleaning, resort and non smoking fee. Our condo room 807 smelled of pot and cigarettes. Although they did offer to move us later after attempting to swiffer and spray air freshner. The bedding, towels, and curtains had nicotine burns. We had already unpacked, ordered grocery and food delivery. Ironically I was still charged the deposit/feesfor no smoking and cleaning. I would not recommend or stay here again.

One of the rooms that was booked was very hot! The ac was not working at all

The e staff are absolutely incredible. Rooms are spacious, clean and comfortable. I would highly recommend.

The location was great. Overall design and layout of the building was nice. The staff was underwhelming. Very nonchalant and disconnected. You have to do research to get basic information that should already be provided like where to dispose of trash or get toiletries since they don’t do housekeeping. If you want your room cleaned they charge extra. Lots of additional fees and taxes on our final bill.

Such an amazing resort. Definitely going back. The staff was incredible. Had the pleasure of working with Daniela who was so helpful with my pre-booking. Even with my flight delays and cancellation on the day of check in. I called and informed them that I had to drive because of last minute cancellation and when I got there 8 hours later than scheduled, the staff greeted me warmly and made sure to do the utmost to make my stay worth the drive. I was presented with a bottle of wine, cookies, and passes for free drink. They called me during my next day to check up on me. This will forever be my vacation resort when I travel to Ft. Lauderdale. My room was spectacular and VERY clean. I was on the 38th floor with a beautiful view of both the city and ocean. The pool on the 6th floor was beautiful and they had games. I was chosen as the guest of the day for Sunday and had a cabana all day. Although my trip started horrible due to Silver Airways and United Airlines, the staff at Hyde Beach House made all that wash away: thanks Daniella and the late night front desk check in staff.

Staff was SO nice! The pool was nice and everything around the property is great!

Hubby and I had two suits for our wedding party to get ready. The hotel staffs accommodated us so well. It was a perfect stay. 100000/10

Loved every bit of this place. Awesome staff and great amenities.

Horrible customer service

Front desk check in was horrible. Both Receptionist laughed when I asked if I could split my payment on two cards. It made me feel unwanted and not good enough to stay there.

I’ve been coming to the Hyde Hotel since 2020 and it never disappoints. Had another great stay over Mother’s Day—front desk was super friendly and accommodating as always. Food and drinks were great, and the vibe is always just right. One of my favorite spots!

The security at the lobby and the 6 floor pool are very rude, they look at you with a bad face, this is not the first time this has happened to me, I don't know what’s the point of this attitude

Great property and convenient to beaches.

Great location.

The property is a new construction, pretty, but is two blocks from the beach.

Great location and value, property is mostly clean.

We had a great time here for the week. Walkable for groceries and to the local beach. We did end up getting a car and that was good to have too. Pool was fantastic, and staff were very friendly.

difficult beach access

One of the best Hotels I have been so far. I checked the reviews before booking and the elevators issue was one of the main cons. After a whoke week stay I can say it was not a big problem for us. We stayed with family and children and it was a great experience. The pools are awesome and the rooms were very clean, they have a full kitchen that we used everyday as well as the laundry in the room, the satff was bery kind to us also. Even thou it is not by the beach ,the distance is walkable and very easy access. Parking is a little.bit expensive but the resort fees cover the beach umbrellas and towels which is not covered in other places,plus acces to all the amenities. Recommend 💯

Great location for beach, shopping and other activities in the area. Area is clean, quiet and safe

The rooms were really big and the location was good to enjoy the area. The beach was a 4 minute walk across the street. Good staff and above average hotel gym

We enjoyed our stay at the hotel. The pools and outdoor area are very nice. You have to cross a busy road to get to the beach, but there is a designated area for hotel guests. They were frequently out of pool / beach towels and they only allow one per person. Overall, our room was clean but the sofa in our room was stained and looked dirty. The beds were very comfortable and the balcony was spacious. They do charge a $150.00 cleaning fee that we were not aware of ahead of time. They also charge a $150. 00 daily security deposit at check in that we were not aware of. The security deposit is refundable but you do have to pay it when you check in. Also, the restaurant was not open while we were there. The bar was open during pool hours, sunrise to sunset.

The 3BR unit was spacious, that was our only positive. The only food option is the pool bar, with limited hours. The added resort fees and valet parking cost makes this resort a costly stay with really no bang for your buck. Wait times for elevators and to get your vehicle are long. Lastly, the customer service was poor. We reserved a time for tennis and were told to stop down at the front desk before our allotted time. Once there, my husband and I realized that we left our photo ID in our room, therefore the front desk receptionist told us we had to go all the way back up to get our ID and come back down. When my husband said he had our room key along and can show that to prove we are guests, she replied with “well I have room keys too”. Instead of being understanding and verifying our name matching the reservation, she thought it was hilarious to be smug and sarcastic. Please don’t be fooled, if you are looking for a 4-5 star experience, this is not it.

The rooms were clean, facilities were nice but elevator and pool accommodations left a lot to be desired. A 15 minute wait, at a minimum, trying to get on an elevator was ridiculous. Absolutely not chairs or tables poolside, no coffee shops or food on site. Valet was good minus not being able to get through on the phone to get our vehicle before getting downstairs and having to wait another 20 minutes after 30 waiting and riding an elevator. So almost an hour to check out and leave.

Staff was amazing. Property is gorgeous. Food at the Japanese restaurant was AMAZING!!!!

Long lines for elevators,valet parking only. Unnecessary fees, no food .

The place was dirty and there were roaches. No restaurant either, even though it was advertised.

The stay was beneficial because it offered a chance for my family and I to migrate to during Hurricane Milton. I wish that they would have refunded the resort fee because most of the amenities were closed, even the bball court, spa, and bar. We had to walk over to the Doubletree to get food, which was a shared restaurant! It was good for the stay as the furniture was a little dated and dirty! The towel rack in the master bathroom was barely hanging on! They had to move the balcony furniture inside the unit and there was a roach inside the cabinet that I didn’t mention to my wife because I didn’t want to freak her out! The staff was nice and friendly!

I was pleased with how there was no real amenities for the price that you have to pay and all the parking headache you have to go through everything was closed and front desk told me everything was gonna be open. I got to do nothing and I want a free cabana and I didn’t even get to use it because they lied about it being available when it was not I asked for them to send me some cleaning supplies to my room all they said with towels there’s no broom in the room to clean up the floor. They do not serve any type of food whatsoever just a snack vending machine and a recommend you to go next-door to the next hotel, which is not even better than a parking. Please do not get me started. You’re paying for parking and they still rush you and take your car when you tell them to wait or are they overcharging you when you just parking for 10 minutes and then you have to use your key card to go everywhere which really is nothing to do. I was not satisfied the elevators are so loud that I hear it in the room.

If you don’t mind laying out at the pool next to a major highway and hearing horns blow constantly and trucks going bye this is the hotel for you then. Staff wasn’t the friendliest at all. Theres no indoor dining here at the hotel, the manager told me to go to the hotel next door they share the restaurant at the double tree hotel . My room needed work, the sink was clock the oven didn’t work and also the sliding door out the the balcony was broken. The vallet parking was at nightmare as well. Very disappointed

I’ve been coming to the Hyde Hotel since 2020 and it never disappoints. Had another great stay over Mother’s Day—front desk was super friendly and accommodating as always. Food and drinks were great, and the vibe is always just right. One of my favorite spots!

We enjoyed our stay at the hotel. The pools and outdoor area are very nice. You have to cross a busy road to get to the beach, but there is a designated area for hotel guests. They were frequently out of pool / beach towels and they only allow one per person. Overall, our room was clean but the sofa in our room was stained and looked dirty. The beds were very comfortable and the balcony was spacious. They do charge a $150.00 cleaning fee that we were not aware of ahead of time. They also charge a $150. 00 daily security deposit at check in that we were not aware of. The security deposit is refundable but you do have to pay it when you check in. Also, the restaurant was not open while we were there. The bar was open during pool hours, sunrise to sunset.