Hyatt House Denver Aurora Anschutz Medical Campus

They bar and pool table were a bonus.

Hotel, staff, service are great…area for parking is okay so far after several stays, but a bit sketchy. Major construction on the adjoining property by the same hotel owners new project is a big nuisance right now. Noisy in the early AM and congested at times.

The pool was pretty cold, but the staff was very nice especially at check in and at check out. Was easy to get in and out of the parking lot and close to everything we were doing at the time.

Overall a great stay. Parking is a huge problem. The extra parking area isn’t secure or easy to access. It’s especially difficult if you have kids and it’s dark no ramp just stairs. No one bothered us but there was a house less camp up there and I was afraid at night. They also gave to go breakfast boxes to some guests but refused to give me which was annoying.

Property was pretty good. Only thing is that they could use more parking space.

The hotel was nice...nothing special, but nice. Breakfast was really good. There was VERY limited parking, meaning many cars were parked in the fire lanes and sometimes even blocking other cars. There was also only 1 working elevator the whole time, and it was slow. Not terrible, but a bit slow.

Staff is great. I’ve stayed here a handful of times and I’ve been able to get an early check in, which has been so nice to have. They’re always so pleasant. Rooms are nice, feels less like a hotel and just my own little space. Having the kitchen and sofa area is great. Gym is small but nice equipment. I plan on staying here monthly as I have appts at UC Health which is a 5 minute walk, door to door.

This property was perfect. Kitchen in suite was well stocked with accessories and clean. The bed was comfortable. Front doors locked appropriately during the day to keep unwanted guests away. Check in was prompt. Staff were friendly. Breakfast was good. Pool was clean and towels were always stocked.

When the hotels at capacity, the parking is pretty rough but accomidatable. Elevators are slow. The room was great though. The staff was very nice as well. Overall, enjoyed our stay.

Staff was excellent and the place was nice. The problem I had was that the bar was woefully under stocked-out of EVERYTHING! The music was so sleepy who would want to hang there anyway? Our bartender also served as a waiter so if you wanted a drink you had to wait until he came back with the food! There were only 2 carts for luggage so…you guessed it-people waiting and waiting. Please address these issues if you want return guests.

Our room was clean and spacious and well-equipped. The complimentary breakfast was very good and the area has good access to restaurants and the medical center complex.

The room was spotless. The bed was really comfortable and the breakfast was excellent!

I liked the location and it was a very quiet hotel. Parking is minimal and not adequate for the number of guests at the hotel. I also had issues requesting housekeeping and the internet connection was very poor. Also, the floors in and around the elevator were very dirty for a significant period of time.

Very spacious, clean, and comfortable

The room was not clean according to the front desk they only clean the room upon request. They expect you to reuse towels from the day before. Even though we requested for the room to be clean they didn’t. Bring your own toiletries they have nothing extremely disappointed

We visited Denver for my Daughters medical appt at the Children’s hospital. The suite was really nice with a full kitchen. The bed was comfortable . The carpet had some big stains on it , the bathroom wall has some splash liquids on it , counter top island was not clean. Otherwise it was a great little room.

It seemed like the hotel was very nice when it was first built a couple of years ago, but has not been maintained well. There was a large TV that you could turn 180 degrees to watch from the living room or kitchen. Very cool, except it looked as though someone had punched it and it was broken. There were also electric blackout shades, but they were also broken. The cups and plates in the kitchen were dirty. The sheets on the pullout couch looked as though they hadn't been washed. The smells were also not pleasant. The entryway smelled like cigarettes and weed. The elevator was filled with pot smoke. I was a little worried about my kid getting a contact high. Upon exiting the elevator, we were punched in the face with a strong, nasty urine oder. It was strongest outside of our room (202). The inside of the room smelled fine, so that was good! We also got there at night and the intoxicated homeless people standing at the dimly lit entrance didn't make my daughter and I feel very safe. If you have to stay at a hotel near Children's hospital, I don't recommend this one...

Bed bugs!

Husband woke up with insect bite which we believe was from bed bug. Rooms not very soundproof. Could hear TV in room next door all night. Didn’t get much sleep.

Property cleanliness and location not as expected for the area. Pet friendly but alot fecal matter all over Property left behind by irresponsible pet owners. Carpet was really dirty throughout and parking is limited.

I really like staying at this hotel. It is close to where my daughter lives and super easy parking. I love the rooms. Very comfortable and having a kitchen is so nice. The beds are comfortable and everything is clean and updated. I highly recommend!

Our room was so spacious with a separate bedroom and bath, a large living area with turning TV and full kitchen. Lovely modern decor. Front desk staff were so friendly and helpful. I plan to return in a few weeks.

The building, gym, staff & rooms were amazing. The breakfast was actually really good & tasty. The Mountain View from our room was breathtaking. Definitely staying here again.

Street noise was horrible. Our sleep was interrupted multiple times. Our room faced Colfax street and it sounded like we slept with the windows open. They need to install sound proof windows. Very limited parking.

We've stayed here many times and always enjoyed our past stays. This time the automatic blinds on the two rooms we were offered were not working correctly. The staff should focus on how to leave the windows to look attractive, which make the room inviting. The receptionist was friendly and did send maintenance which improved the situation.

The room was nice, but LOUD. It is across the street from a hospital and there were sirens all night. Also the area had a lot of really loud cars that drove up and down the road all night. Our room was street side and thus we got very little sleep due to the noise. Very disappointed.

Room was clean and well appointed. I really enjoyed having the bedroom separate from the living & dining area. Would definitely recommend this hotel and anytime I’m in Denver, this is where I’ll stay.

This was a great hotel for my 5 night business trip. Bed was comfortable. Breakfast was excellent. Wi-fI was consistent and simple to access. The staff were always kind, with a greeting every time I returned. They also reset the room every other day while others I have stayed at never reset unless requested.

Overall clean, drapes in room are not good and off track.

Not nearly enough parking available. Room was ok but very small. Did not like bathroom door being a sliding barn style door.

Staff was very kind and helpful. I lost my debit card in the breakfast area and they found and held it at the front desk for me.

We’ve stayed at several Hyatt properties over the years and have never experienced such horrific service before. Area is not good at all but the property is secure so I gave it a chance. The whole Experience was unlike anything I’ve ever known. The general manager wouldn’t even have a conversation about the rudeness of the staff, smell in the room, unsavory individuals in the parking lot, lack of basic housekeeping (room was never cleaned) and when I asked to have a private conversation with him, literally SHOUTED at me upon leaving the property and told me that he wasn’t giving me any apologies and did not take any accountability for the situation whatsoever. I have multiple calls into corporate due to this situation and have not had ANY return calls. DO BETTER HYATT!!! And remove that obviously very unhappy GM that is “running” your property. This is right across the street from a Children’s Hospital and I certainly hope he doesn’t treat family members of sick kiddos like this!!

Horrible staff, I would never stay here or recommend anyone to stay here on the staffing alone. The front desk girl Emily locked us out of our room, refused to give us a key even though we had out bags already in the room, she deactivated the key, lied and said there was no manager on duty and it was not her fault and refused to do anything. I had to threaten to call the Police before she went and got the manager who was in his office the entire time. Then she kept giving us a different room key instead of the one our luggage was in. Worst part she did all of this while we were eating breakfast. Horrible experience and at over $200 a night for the rooms this is unacceptable. The kicker is she refused to give me corporate's number and her name. Very unprofessional and not worth the bother of booking a room.

Always nice to see Alex when we check in. Clean rooms, delicious breakfast.

One night stay for a solo business trip. Arrived late and left early. Our card was later charged $1,000 which the front desk said was for a broken TV, which I DID NOT break. IF it even was truly broken then it must have been a previous guest and surely didn't cost $1,000. They won't answer multiple calls (one of these we were on hold for over an hour) or voicemails to try to resolve this. Won't book here again! Paul, the Manager, is the only one to resolve this and yet he won't take or return any calls from us. DO NOT BOOK HERE.

Although the property is only about 3 years old, it has heated water issues. And not in the best area of Colfax but keyed entry. We were on floor 3 on the far end of the building in 2 rooms (326 and 327). We did not have hot water. Luke warm at best. Advised the manager Paul who said he\'d send someone up to take a look while we were gone. When we returned i asked and ge said they fixed it. This did not happen because still nothing warm. He called the head of service engineer who either came out or called. Mind you this is after Paul insinuating we were lying about the water issue because in his words "no one else has complained and if there was an issue they\'d have more complaints ". Either way he (service engineer) then told Bridget (because mgr Paul had left) that the end of the building we were on runs out of hot water the quickest. They said the only option was to switch rooms to the other side of the building. This sucked because we\'d already been there two nights and was unpacked. So we moved. No issues with water in 305 and 307. Bridget was extremely helpful and apologetic. The next day we stopped by the desk to speak to newly arrived manager Paul again and advise him we weren\'t lying and what the service engineer said. He still denied there being an issue or the issue not being what the head of service engineer said. Smh. No apologies, no compensation for the move and inconvenience. So this property lost stars. Justice and Bridget were the best out of staff and ama

Staff is great. I’ve stayed here a handful of times and I’ve been able to get an early check in, which has been so nice to have. They’re always so pleasant. Rooms are nice, feels less like a hotel and just my own little space. Having the kitchen and sofa area is great. Gym is small but nice equipment. I plan on staying here monthly as I have appts at UC Health which is a 5 minute walk, door to door.

The noise from the street in front of the property made it difficult to sleep. The daytime (8/14/24) check In person was rude. All things considered, we would never stay at this property again.

Bartender alone made the stay worth it!!! Tucker is a great bartender. Would come back most definitely! Front desk made everything easy!

They went out of their way to accommodate our stay once the realized that we were there for medical reason's across the street at UC Medical.

Short walk to Anchutz medical center, coffee shops and restaurants. Very secure well lighted parking and staff is extremely polite, helpful and caring! Very fine lodging facility!

Property was clean, room was big and breakfast good. only thing I didnt like was that they had to buzz you in at checkin and had to use your key to enter lobby 24/7. Made me feel unsafe for some reason. My uber driver recommended not to walk by myself at night, and police and ambulance sirens went off all night. I didn't try the bar but the place was close to the university as I was there for work trip.

This is an excellent choice for stay if you have an early procedure at UCHealth across the street. Because it’s on Colfax and near an ER it’s not quiet so bring your ear plugs. Beds are comfortable and staff is very helpful.

The service and rooms were great. Breakfast was a hit as well. Rooms were always cleaned every other day. The area around was a little sketchy but the hotel doors all require a room card so it does feel a lot more secure. We would stay here again!

Hotel, staff, service are great…area for parking is okay so far after several stays, but a bit sketchy. Major construction on the adjoining property by the same hotel owners new project is a big nuisance right now. Noisy in the early AM and congested at times.

The hotel is nice but be prepared for the noise of a busy road and hospital nearby… ambulance sirens kept me up all night.

Right across the street from Anschutz Medical Center. Was able to walk to my appointment.

Remodeled hotel is very nice. Breakfast was good with good options. Somewhat noisy busy street. Close to hospital so you’ll hear ambulances at night

Overall nothing wrong with the hotel. Very clean and quiet. However, the location is a little intimidating due to the fact of how close it is to low income housing apartments next to it. After driving around Aurora and Denver though, both cities are full of homeless and drug addicts no matter where you go.

Good hotel, great location for UC Health Anschutz…great staff, clean room, sketchy area 1 block away, but that’s no reflection on this hotel, just urban decay.

They put away the breakfast early so don't count on their hours! So rude

Our room was clean and spacious and well-equipped. The complimentary breakfast was very good and the area has good access to restaurants and the medical center complex.

I enjoyed having dining options that were walkable as well as budget-friendly. Hotel breakfast is some of the best I've had w/ tons of options and amazing dining staff!

Staff was great, especially the bartender. Room was comfortable and quiet. Everything was perfect except the dining options. Caesar salad was bag lettuce, lots of green can parmesan, bagged croutons, Ken's dressing, and THE WORST rubbery chicken.

Happy hour bar had no draft beer or house wine specials for two nights that we were there. Staff was very friendly. Place was clean. Eggs at breakfast were always way overcooked.

Parking at facility is extremely poor. Breakfast was terrible.

This was the best hotel we have been to in a long time! Breakfast was near perfect and the rooms were very clean and quiet - The only slight negative is we were here during peak summer time and the overflow parking was a little inconvenient - it was close enough for sure.

Staff was excellent and the place was nice. The problem I had was that the bar was woefully under stocked-out of EVERYTHING! The music was so sleepy who would want to hang there anyway? Our bartender also served as a waiter so if you wanted a drink you had to wait until he came back with the food! There were only 2 carts for luggage so…you guessed it-people waiting and waiting. Please address these issues if you want return guests.

Everything was clean. Staff was nice! Enjoyed the H bar! Would stay again!

The room was spacious, comfortable, and clean. Every staff person I encountered was friendly and helpful. The complimentary breakfast was delicious with lots of options!