Name: Courtyard by Marriott Charlotte Waverly
Address: 6319 Providence Farm Lane, Charlotte, North Carolina, United States of America, Charlotte, North Carolina, US
Price range: US$126–US$390 per night
Rating: 9.15

What guests think

At Courtyard by Marriott Charlotte Waverly, travellers praise the clean, modern rooms, friendly staff, and walkable location near shops and dining, while noting drawbacks like inconsistent front-desk presence, occasional housekeeping or maintenance misses, and a small, underwhelming indoor pool.

Many highlight the new feel and quiet setting, with easy access to highways and plenty of parking. On-site dining is not included in the rate and can be limited or slow, though the lobby bar earns compliments. Expect a convenient, contemporary stay with dependable comfort overall.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests praise the gym and like the lobby bar and easy parking. The indoor pool draws recurring complaints for small size, lack of seating, cool water or temperature issues, and early closing hours.

Related guest reviews

2

Casey

27 May 2025

·

Stayed 1 night

I brought my kids for a staycation so we could swim and enjoy the long Memorial Day weekend. We stocked up on new pool toys and snacks only to arrive and find out the pool heater is broken and it’s 70 degrees! No seating and generally a small, unusable pool. It was so disappointing. I will not return.

10

marc

15 Jun 2025

·

Stayed 1 night

Friendly welcome. Clean, convenient, and lots of parking.

10

Marta

25 Jan 2025

·

Stayed 1 night

Great desk service. Nice bar. Excellent room, very comfortable and well furnished.

10

Thomas

5 May 2024

·

Stayed 1 night

The only problem with the stay was not a single chair at the pool. Everything else was excellent!

10

Joshua

25 Mar 2024

·

Stayed 2 nights

Staff outstanding and helpful. Only thing is pool says heated but it’s not warm enough and a hot tub would be great.

10

Albert M.

31 Jul 2023

·

Stayed 3 nights

Nice property with an indoor pool

10

richard

11 Feb 2025

·

Stayed 3 nights

The staff was very helpful as we wanted to stay with all our party on the same floor. Eight of us were in Charlotte for a wedding..Nice bar and lobby..Geri polce

6

Aja

30 Dec 2025

·

Stayed 1 night

The room & the amenities, like the indoor pool, were great. But there were times, like at night, & during check out time where no staff was at the front desk. During the evening of my stay, when a front desk staff member finally came out, my husband was met with attitude for just asking where the ice machines were located. Overall, other people interactions were pleasant with the staff, like during our check in process.

10

Timothy

19 Jun 2024

·

Stayed 1 night

Really new and well maintained. GREAT hotel gym. Friendly staff (They found my son's lost water bottle!) Comfy bed. Love the Starbucks machine... got a nice chai tea latte. Easy parking. Great food in immediate vicinity. Pool was nice, but no rooms for chairs and stuff around it.

10

Thomas

2 Oct 2023

·

Stayed 1 night

This was a great place to stay. Be advised the pool closes at 8pm.

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Cleanliness

Reviews frequently describe the hotel and rooms as very clean and well maintained. A few guests reported lapses such as hair or items left behind and occasional missed or delayed housekeeping.

Related guest reviews

10

Sharon

18 Dec 2024

·

Stayed 2 nights

So clean and nice lined and showers felt new.

10

Lisa

19 Jul 2025

·

Stayed 1 night

Great location and very clean and quiet at a great price!

2

Courtney

21 Jul 2024

·

Stayed 1 night

I couldn’t figure out where this horrible smell was emanating from until I discovered a sock left behind by someone with obvious hygiene problems. It’s wreaked. Then there were two dirty yellow housekeeping towels in cubby under the television. And the black slate floor was filthy. I’m not sure it had even been mopped. I told the person checking me out the next morning. She said “sorry,” but offered no discount or any other remedy. It’s a lovely hotel, but the cleaning was subpar.

10

Mary

31 Jul 2023

·

Stayed 2 nights

Very nice hotel but shower and bedside tables could be dusted a bit. Overall very nice

10

Eric

4 Sept 2024

·

Stayed 2 nights

Booked 3 places to stay before this one and they were all falsely advertised. This was a great place, great staff, clean and new rooms.

10

robin

4 Jun 2023

·

Stayed 1 night

Very clean and well maintained, friendly staff. I would stay here again and highly recommend.

6

Tildra

28 May 2024

·

Stayed 2 nights

Received charges I didn’t accumulate, still waiting for a manager to contact me about this, and also hair in the shower. Despite that staff was pleasant, nice area

10

Sylvia

31 May 2023

·

Stayed 3 nights

Nice, clean, and comfortable hotel.

10

Priscilla

23 Jan 2025

·

Stayed 3 nights

The cleanliness and quiet atmosphere. Professional staff

10

Jacqueline

25 Dec 2024

·

Stayed 1 night

It was a great experience. The staff were super nice and efficient. I was only there for a night, but it was comfortable and warm when I walked into the room. Very clean and perfect for the night. Thank you!

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Rooms

Rooms are modern, comfortable, and often spacious. Some note noise from HVAC or plumbing, limited TV channels, dim lighting or awkward layouts, and minor maintenance issues like nonworking outlets or deadbolts and slow drains.

Related guest reviews

10

Amanda

27 May 2025

·

Stayed 2 nights

Our room was nice and the bed was comfortable. We felt very cozy for our stay.

8

TERESA

20 Mar 2025

·

Stayed 1 night

My stay was quick, this was a great location with everything close by. The staff and checkin were excellent took less than 5 minutes. Room was spacious and big.

4

Rafael

18 Nov 2023

·

Stayed 1 night

The hotel looks nice but we could hear loud noises during the night and morning. We think it was the water pipes when the guests in upper rooms were showering. We didn't sleep well because of that.

6

Robert

26 May 2023

·

Stayed 1 night

TV service and channels were very limited.

8

KEEYA

1 Mar 2025

·

Stayed 3 nights

I didn’t get the warm and fuzzy feeling walking to places in the development because I guess it was expected for everyone to drive. Definitely got a few weird looks but overall the property was perfect. Only downside was the lighting in the room.

8

Michael

4 Nov 2023

·

Stayed 1 night

Staff was excellent, courteous and helpful. Disliked the constant ceilng airflow in the room, noisy and cold. Staff said was for covid. Shut these air vents off.

10

Tracy

29 Sept 2025

·

Stayed 2 nights

Pillows needed replacing, all flat.

6

Allan

26 Nov 2023

·

I’m not one to complain. I don’t expect the rooms to be like home but I do expect things to work. The dead bolt on the door did not work and that was troublesome for me. We tried to pull on the door to close the dead bolt. We tried to push on the door and close the dead bolt but nothing worked. The room was not dirty but it wasn’t the cleanest. There was spill spots inside the fridge which were sticky and not appealing. The staff was great. The front desk people where super nice and all of the staff we ran into was very kind. We didn’t complain about the lock or the fridge, we just wiped it out and we’re fine but just thought you might like the feed back. My brothers room also had trouble with the dead bolt. Again it just made us all a little nervous. First time in Charolette. We will be back.

10

Judith

2 Sept 2025

·

Stayed 3 nights

My outlets were not functioning/charging stations

6

salvatore

7 Apr 2024

·

Stayed 1 night

Upon check in the person was not very friendly. The room was okay. The layout of our room was not good. The bed was not facing the TV. This caused an uncomfortable position when viewing the television. The bathroom sink was not draining well. The room was clean.

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Service

Staff are widely described as friendly, helpful, and accommodating, including special room requests and efficient check-in. However, guests sometimes found the front desk unattended or curt, and a few experienced housekeeping request miscommunications or slow follow-up on charges.

Related guest reviews

10

Cassandra

31 Aug 2023

·

Stayed 2 nights

The staff is wonderful and engaged. We really had a fun time chatting with us and they easily answered any questions we had.

10

George

24 Nov 2023

·

Stayed 2 nights

From the start Samira at the front desk is a treasure. She went way out of her way to fix the issue with the Travelocity screw up.

10

Ramona

8 Jul 2025

·

Stayed 2 nights

Excellent place, easy to find with wonderful service. Front desk saw that I had a brace on my knee, and she put me in a room with a step-in shower! That was awesome because I didn't think about booking it ahead of time!! She doesn't know how much that helped me!!!!

10

Nicole

21 Nov 2023

·

Stayed 2 nights

The staff was amazing and so friendly. Overall the hotel was very accommodating as we needed an early check in. Very clean and well maintained property. Definitely a must stay in Charlotte.

10

Nathaniel

10 May 2025

·

Stayed 2 nights

Property was superb and the front desk staff went above and beyond! One of my best experiences out of years of travel with the government and the military in hundreds of hotels worldwide.

10

richard

11 Feb 2025

·

Stayed 3 nights

The staff was very helpful as we wanted to stay with all our party on the same floor. Eight of us were in Charlotte for a wedding..Nice bar and lobby..Geri polce

6

Aja

30 Dec 2025

·

Stayed 1 night

The room & the amenities, like the indoor pool, were great. But there were times, like at night, & during check out time where no staff was at the front desk. During the evening of my stay, when a front desk staff member finally came out, my husband was met with attitude for just asking where the ice machines were located. Overall, other people interactions were pleasant with the staff, like during our check in process.

8

Davina

7 Jul 2025

·

Stayed 2 nights

The gentleman who checked me in forgot to ask if I need house cleaning. Because he forgot to add it, my room was not cleaned. It seems like a small thing but it was not. It negatively impacted my stay. He blamed it on a policy that was implemented since Covid stating that room service must be requested in order for the room to be serviced. I did like everything else about the property. It was clean and was in a beautiful location.

10

Timothy

19 Jun 2024

·

Stayed 1 night

Really new and well maintained. GREAT hotel gym. Friendly staff (They found my son's lost water bottle!) Comfy bed. Love the Starbucks machine... got a nice chai tea latte. Easy parking. Great food in immediate vicinity. Pool was nice, but no rooms for chairs and stuff around it.

6

Gaitrie

5 Aug 2024

·

Stayed 2 nights

The property was good. The room is clean. What I didn’t like: There was there was someone in the parking lot revving their car for a couple hours my first night about 1 o’clock in the morning. Extremely loud and couldn’t sleep. They were lacking someone at the desk, A few times we went to get some help there was no one there. I asked for Marriott points card signed up for it, but never received the card. They asked me to take a picture of the screen. Sheila was very, very helpful when we checked in.

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Location

Highly convenient, walkable area with many dining and shopping options nearby and easy access to major roads; several mention a quiet setting.

Related guest reviews

10

Emilie

5 Apr 2025

·

Stayed 3 nights

Had a great stay, friendly staff and convenient location to explore the area.

10

Neville

19 May 2025

·

Stayed 3 nights

The property was uniquely located were dining and shopping were convienent and walkable. Very clean property.

8

TERESA

20 Mar 2025

·

Stayed 1 night

My stay was quick, this was a great location with everything close by. The staff and checkin were excellent took less than 5 minutes. Room was spacious and big.

10

Grayson

13 Apr 2025

·

Stayed 1 night

Great location.

10

Lisa

19 Jul 2025

·

Stayed 1 night

Great location and very clean and quiet at a great price!

10

Jorge

15 Jan 2024

·

Stayed 2 nights

Nice stay. Convenient and a few restaurants and fast food near by. Easy of access being so close to the highway.

10

Betty

23 Jul 2024

·

Stayed 1 night

We had to travel a few extra minutes to get away from the hustle and bustle of Charlotte to enjoy peace and quiet but it was worth it. It looked to me like this Courtyard had been recently updated and we enjoyed our stay.

10

Michael

1 Aug 2025

·

Stayed 2 nights

Overall great place to stay in a great location

10

Jasmine

26 May 2025

·

Stayed 2 nights

I enjoyed my stay here! The hotel is very new and updated, and I loved the decor. The front desk staff was super nice. Also, I liked the location—it’s near a lot of stores and restaurants.

10

Catherine

28 Jan 2024

·

Stayed 1 night

Terrific hotel in great location for a variety of dining & shopping choices.

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Dining

Breakfast is not included and can be pricey or slow, and lobby coffee service is limited at times. The lobby bar receives positive mentions, and some appreciate the Starbucks machine.

Related guest reviews

10

Kenneth

16 Jan 2023

·

Stayed 1 night

Great property in a great area. Family friendly and efficient. Only complaint is breakfast not included but it was good enough to pay for.

10

Marta

25 Jan 2025

·

Stayed 1 night

Great desk service. Nice bar. Excellent room, very comfortable and well furnished.

8

Caleb

19 Mar 2024

·

Stayed 3 nights

Very nice place. No free coffee in the lobby, though.

8

Li

8 Sept 2025

·

Stayed 2 nights

Everything is fine except no breakfast included.

8

Taly

2 Feb 2024

·

Stayed 1 night

Everything was excellent except the sink was very slow draining and in the morning there was no one to order a coffee from

10

richard

11 Feb 2025

·

Stayed 3 nights

The staff was very helpful as we wanted to stay with all our party on the same floor. Eight of us were in Charlotte for a wedding..Nice bar and lobby..Geri polce

6

Steve

19 Feb 2023

·

Stayed 4 nights

Overall stay was ok, but perfectible. When I arrived to the room, the toilet seat was not clean, I cleaned it myself. Outside of this, the room was clean. The overall room equipment is good, but the mechanical ventilation system is very very noisy. And you can\'t stop it as you can with the air conditioning system. The reception staff and the breakfast staff were very nice and helpful. I have asked during my stay for a room cleanup, but when I came back in the evening, someone put a "Do not disturb" sign and the room wasn\'t cleaned. It has been done the next day, but this was weird.

10

Timothy

19 Jun 2024

·

Stayed 1 night

Really new and well maintained. GREAT hotel gym. Friendly staff (They found my son's lost water bottle!) Comfy bed. Love the Starbucks machine... got a nice chai tea latte. Easy parking. Great food in immediate vicinity. Pool was nice, but no rooms for chairs and stuff around it.

10

George

24 Nov 2023

·

Stayed 2 nights

Noise from the road traffic and the ice machine is on even number floors.I was on the third and had to wait for the elevator to go up and down. Breakfast was a little expensive but the long wait time was more of an issue. For the price a free breakfast would be nice

8

Rosa

24 Jul 2023

·

Stayed 2 nights

The overall area was fine, along with the look of the hotel was very nice and inviting. However I did not like that there were no free breakfast/meals offered. I also found that the mattress in my room was so very uncomfortable, so much so that I could not sleep in that bed for the time I spent there. I could not wait to get home to my own bed. I will not be patronizing this hotel again for the reasons stated above, especially the mattress issue.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $234	15 $347	16 $223	17 $155	18 $155	19 $154
20 $155	21 $262	22 $299	23 $299	24 $283	25 $195	26 $229
27 $126	28 $237	29 $279	30 $263

Su	Mo	Tu	We	Th	Fr	Sa
				1 $200	2 $185	3 $200
4 $126	5 $206	6 $305	7 $305	8 $204	9 $170	10 $204
11 $151	12 $211	13 $310	14	15 $390	16	17 $390
18 $141	19 $206	20 $279	21 $263	22 $175	23 $209	24 $219
25 $146	26 $227	27 $305	28 $284	29 $165	30 $156	31 $160

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About this property

Location

Room options

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds, Hearing Accessible (Roll-In Shower)

Suite, Multiple Beds

Suite, 1 King Bed with Sofa Bed

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Hearing Accessible

Suite, 1 King Bed with Sofa Bed, Accessible Bathtub

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed, Hearing Accessible (Roll-In Shower)

Suite, 1 King Bed with Sofa Bed, Hearing Accessible

Guest reviews

Superb

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Courtyard by Marriott Charlotte Waverly

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