Is parking available at the hotel?

Yes, free self-parking is available on-site. Parking is limited.

What type of breakfast is offered?

A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out may incur additional charges and should be requested in advance.

What accessibility features are available for guests with disabilities?

The hotel offers step-free entrances and wheelchair-accessible facilities in public areas. Accessible rooms are available, and the registration desk is also wheelchair-accessible.

Where is the hotel located in relation to local attractions?

The hotel is located in the business district of Sulphur, within a 5-minute drive of West Cal Arena and Events Center and Pattison Complex. It is 1.5 miles from Sulphur Parks & Recreation and 1.8 miles from Frasch Park Golf Course.

Does the hotel have a swimming pool?

Yes, there is an indoor swimming pool available for guests. The operational hours are not specified, but it is accessible year-round.

What are the policies regarding children at the hotel?

Children are welcome at the hotel. The minimum age for children to stay for free is not specified.

Does the hotel provide extra beds or cribs?

The hotel does not specify the availability of extra beds or cribs. It is recommended to inquire directly with the property for any specific requests regarding additional sleeping arrangements.

Fairfield Inn and Suites by Marriott Lake Charles - Sulphur | Book like an insider

What guests think

At Fairfield Inn and Suites by Marriott Lake Charles - Sulphur, travellers frequently praise the friendly front-desk team, satisfying breakfast, and convenient location near I-10 and SPAR Waterpark, while noting an older property with humidity, odor, and maintenance concerns.

Recent comments cite musty rooms, inconsistent air conditioning and dehumidifiers, and issues with the indoor pool (dirty, very cold, or out of service). Cleanliness feedback is mixed, ranging from very clean rooms and comfy bedding to unclean tubs, stained linens, and leftover food in a fridge. Some guests also faced delayed check-in, billing disputes, and key mix-ups; a simple stopover may suit, while those wanting a more polished stay might compare alternatives.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests describe an ageing property with maintenance issues, including inconsistent AC/dehumidifiers and an elevator outage. The indoor pool drew repeated complaints for being dirty, very cold, lacking towels, or not working.

Related guest reviews

10

Carla

3 Nov 2025

·

Stayed 1 night

The AC and humidifier was exceptional!

8

Denise

12 Jun 2023

·

Stayed 1 night

Had no issues except we checked in at 3PM and went straight to the pool and there were no towels in the pool area. Had to use towels from the room and it was hard to find staff to get them replaced when we were ready to take a shower. Other than that, the hotel was very nice and clean and great location. Had a great stay and would definitely recommend.

6

Michelle

17 Sept 2024

·

Stayed 2 nights

Hotel is old and there’s a mildew smell and dehumidifiers that do not work in the room.

8

Michael

8 Jul 2025

·

Stayed 1 night

Nice place to stay though the elevator broke down. That would be my only complaint but machinery breaks. They did have a repairman there working on it the next morning which was a Sunday on the 4th of July weekend. So I would give them a thumbs up on maintenance!

4

Rhondala

15 Dec 2024

·

Stayed 1 night

On the website it states that it has an indoor pool. But, fails to state that the pool is still freezing cold. The indoor pool was the whole reason for staying at this particular hotel because of the 3.3 rating of it. My grandson stepped in the pool and it took his breath away because it was soooo cold.

2

David

15 Jan 2023

·

Stayed 19,365 nights

Charge twice for the room, paid to expedia, then at the hotel ask for credit card to hold deposit and take me out from the card another notgh. Pool doesn't work and no notify before purshase night, cery poorr breakfast

2

Daniel

24 Apr 2023

·

Stayed 1 night

Booked only cause it had a pool and it was close and the AC blew hot air

4

MONICA

13 Jul 2025

·

Stayed 1 night

The e rooms were hot The tub was clogged The bathroom door did not lock The a/c was not working properly

2

Amy

9 Sept 2025

·

Stayed 2 nights

This property needs a lot of maintenance. 2nd floor has dips in the hallway. 1st floor has wall paper coming off, outlet hanging out of wall. Stain bedspreads, broken ac units, holes in wall.

6

Misty

1 Jun 2025

·

Stayed 1 night

On the older side. Smelled musty. Pool was dirty. Good breakfast with friendly staff heating and cleaning during breakfast.

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Cleanliness

Feedback is mixed: some found rooms very clean, while others reported dirty tubs, stained bedding, leftover food in a fridge, and persistent musty or mildew odors.

Related guest reviews

10

Samantha

3 Aug 2025

·

Stayed 1 night

I booked this hotel to take my son on a trip to the spar water park, this hotel was absolutely perfect. It was very close to the waterpark not far from amazing eating locations, gas stations, and other accommodations. The breakfast was very good and the rooms were very clean and very nice. We’ll definitely stay here again.

10

Richard

9 May 2022

·

Stayed 1 night

By far the nicest staff of any hotel on our trip! I highly recommend this place very clean and comfortable.

2

Iman

16 Jun 2024

·

Stayed 4 nights

The most nastiest hotel I’ve ever stayed at. They couldn’t check us it due to there not being any clean rooms @5:45. Rooms smelled like mold and mildew for the 4 days we were there. And all they wanted to do was spray air freshener like that was gonna solve the problem. The outside air unit that’s on the 2nd floor kept leaking so everytime you walked in and out of the side entrance door it dripped on you. Do NOT book here! And whatever you do, don’t let the word Marriot fool you cause it is far from that!

4

Donald

23 Nov 2022

·

Stayed 1 night

Went into assigned room to look it over and in the refrigerator was leftover rotting food. They had to clean another room for us to stay in. That room was not exceptionally clean but at the end of a long day we chose to stay! The two women at the desk were friendly and helpful!

4

Natalie

22 Sept 2025

·

Stayed 1 night

The bed sheets was wrinkle as if bed was not changed. Bathroom bath tub was not clean for a 144.00 I expected so much more. I will never make reservation online again can’t get money back or change reservation. Staff was ok

10

Samuel

5 Sept 2023

·

Stayed 1 night

The clerk at the front desk, Carlos, was great. Friendly, courteous, helpful and customer service oriented. The room was clean and impressive. I would highly recommend staying here.

2

Amy

9 Sept 2025

·

Stayed 2 nights

This property needs a lot of maintenance. 2nd floor has dips in the hallway. 1st floor has wall paper coming off, outlet hanging out of wall. Stain bedspreads, broken ac units, holes in wall.

6

Sara

3 Mar 2025

·

Stayed 1 night

The property did have a smell. The building is dated and has visible areas that need attention. Overall, the property was sufficient for a one night stay. I will probably try another property if I go back to that area. For being a Marriott owned property, I was a little disappointed. The bed was clean and towels etc were clean, just not up to the level you would expect.

8

Wally

8 Dec 2025

·

Stayed 3 nights

Clean room, great breakfast, staff was awesome

2

Charmaine

16 Jul 2024

·

Stayed 4 nights

AWFUL! Smelly and everything was damp!

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AI-generated summary based on recent guest reviews

Rooms

Room comfort varies: some praised comfy bedding and effective climate control, while others reported hot, humid rooms, musty smells, dated interiors, and noise near the laundry. Air conditioning and dehumidifier performance appears inconsistent across rooms.

Related guest reviews

10

Carla

3 Nov 2025

·

Stayed 1 night

The AC and humidifier was exceptional!

6

Michelle

17 Sept 2024

·

Stayed 2 nights

Hotel is old and there’s a mildew smell and dehumidifiers that do not work in the room.

10

Guy

7 Mar 2025

·

Stayed 5 nights

Our stay was great! Bedding was comfy and staff was outstanding! I’m especially impressed with the dehumidifier in the room. It so important in Louisiana. I will definitely stay here next time we visit our grandchildren!

2

Daniel

24 Apr 2023

·

Stayed 1 night

Booked only cause it had a pool and it was close and the AC blew hot air

10

Jennifer

7 Jan 2024

·

Stayed 2 nights

Whitney was the sweetest and so helpful! She even came check something in our room when we thought the AC wasn’t working. If only all people were this kind!

10

Tytia

12 Aug 2024

·

Stayed 3 nights

Staff were very friendly, the bed and room were comfortable, and breakfast was really good!

4

MONICA

13 Jul 2025

·

Stayed 1 night

The e rooms were hot The tub was clogged The bathroom door did not lock The a/c was not working properly

6

Kelly

16 Jan 2023

·

Stayed 1 night

I stayed in room 108 right next to the laundry room. Throughout the night there was a beeping coming from the laundry room every 15 seconds and we could not get it to shut off. I slept not a wink. Hotel staff Crystal was amazing but will not stay at a hotel that does not take in consideration for annoyances like this that can be extinguished.

6

Sara

3 Mar 2025

·

Stayed 1 night

The property did have a smell. The building is dated and has visible areas that need attention. Overall, the property was sufficient for a one night stay. I will probably try another property if I go back to that area. For being a Marriott owned property, I was a little disappointed. The bed was clean and towels etc were clean, just not up to the level you would expect.

6

Misty

1 Jun 2025

·

Stayed 1 night

On the older side. Smelled musty. Pool was dirty. Good breakfast with friendly staff heating and cleaning during breakfast.

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AI-generated summary based on recent guest reviews

Service

Many guests highlight friendly, helpful front-desk staff and quick assistance. However, there are notable issues including delayed room readiness, disputed charges or cancellation promises, difficulty getting pool towels, and serious key mix-ups.

Related guest reviews

2

David

15 Jan 2023

·

Stayed 19,365 nights

Charge twice for the room, paid to expedia, then at the hotel ask for credit card to hold deposit and take me out from the card another notgh. Pool doesn't work and no notify before purshase night, cery poorr breakfast

2

melissa

1 May 2022

·

Stayed 1 night

Wa first give a key to another persons room, walked in on them… then when went back down they tried to charge my card like 5 more times rafter I had already pains for my room in full & then they gave someone else our room key and they walked in on us…..

10

GREGORY

21 May 2025

·

Stayed 1 night

Great service

2

Kevin

5 May 2025

·

Stayed 1 night

I spoke with the front desk manager about extending another night due to my daughters softball game being delayed, she suggested that I book another night and that she would let me cancel the night if we winded up not needing to stay and would not charge me. When I went to cancel the room the they said that she should not have offered that and that I would be charged because it was too late to cancel. Although she identified herself as the manager and promised that I could cancel late they are charging me full rate. If I wouldn’t have listened to her I wouldn’t be out of $320 for the 2 rooms I extended on that were never used! They will not offer to meet in the middle for a night stay at a later time or nothing! Very poor customer service by not leaning toward the customer when an employee makes a promise.

8

Bernard

16 Mar 2025

·

Stayed 1 night

Room was not ready when arrived, Ended up waiting an hour for room to be ready.

10

Lena

26 May 2025

·

Stayed 1 night

No frills, but very accomodating. Breakfast was awesome, felt like family with other guests and staff.

10

Ronnie

1 Mar 2024

·

Stayed 1 night

Easy fast check in. Front desk clerk was excellent

10

Ruth

11 Mar 2025

·

Stayed 2 nights

Great place to stay, nice and quiet. Do check sofa sleeper supplies so they are complete but supplies were delivered to room rights away which we appreciated .Highway access was perfect. Fantastic recommendation for supper at Joe’s Pizza and pasta

8

Wally

8 Dec 2025

·

Stayed 3 nights

Clean room, great breakfast, staff was awesome

10

Carla

7 Nov 2025

·

Stayed 1 night

The front desk lady was extra friendly. The breakfast was delicious and kept clean and stocked!

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AI-generated summary based on recent guest reviews

Location

Frequently noted as convenient, near I-10 with easy highway access and close to SPAR water park, restaurants, and gas stations.

Related guest reviews

8

Denise

12 Jun 2023

·

Stayed 1 night

Had no issues except we checked in at 3PM and went straight to the pool and there were no towels in the pool area. Had to use towels from the room and it was hard to find staff to get them replaced when we were ready to take a shower. Other than that, the hotel was very nice and clean and great location. Had a great stay and would definitely recommend.

10

Samantha

3 Aug 2025

·

Stayed 1 night

I booked this hotel to take my son on a trip to the spar water park, this hotel was absolutely perfect. It was very close to the waterpark not far from amazing eating locations, gas stations, and other accommodations. The breakfast was very good and the rooms were very clean and very nice. We’ll definitely stay here again.

8

Florabel

30 Jun 2024

·

Stayed 1 night

Near I10

2

Daniel

24 Apr 2023

·

Stayed 1 night

Booked only cause it had a pool and it was close and the AC blew hot air

10

Sabrina

10 Jan 2025

·

Stayed 1 night

The peeper is around everything very convenient

10

Ruth

11 Mar 2025

·

Stayed 2 nights

Great place to stay, nice and quiet. Do check sofa sleeper supplies so they are complete but supplies were delivered to room rights away which we appreciated .Highway access was perfect. Fantastic recommendation for supper at Joe’s Pizza and pasta

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised as delicious, well stocked, and satisfying, though there is an isolated report of a poor experience. No other on-site dining details are mentioned.

Related guest reviews

10

Samantha

3 Aug 2025

·

Stayed 1 night

I booked this hotel to take my son on a trip to the spar water park, this hotel was absolutely perfect. It was very close to the waterpark not far from amazing eating locations, gas stations, and other accommodations. The breakfast was very good and the rooms were very clean and very nice. We’ll definitely stay here again.

2

David

15 Jan 2023

·

Stayed 19,365 nights

Charge twice for the room, paid to expedia, then at the hotel ask for credit card to hold deposit and take me out from the card another notgh. Pool doesn't work and no notify before purshase night, cery poorr breakfast

10

Tytia

12 Aug 2024

·

Stayed 3 nights

Staff were very friendly, the bed and room were comfortable, and breakfast was really good!

10

Lena

26 May 2025

·

Stayed 1 night

No frills, but very accomodating. Breakfast was awesome, felt like family with other guests and staff.

6

Misty

1 Jun 2025

·

Stayed 1 night

On the older side. Smelled musty. Pool was dirty. Good breakfast with friendly staff heating and cleaning during breakfast.

8

Wally

8 Dec 2025

·

Stayed 3 nights

Clean room, great breakfast, staff was awesome

10

Carla

7 Nov 2025

·

Stayed 1 night

The front desk lady was extra friendly. The breakfast was delicious and kept clean and stocked!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $144	11 $144	12 $149	13 $141	14 $133
15 $133	16 $141	17 $161	18 $171	19 $162	20 $217	21 $146
22 $136	23 $141	24 $141	25 $141	26 $143	27 $136	28 $136
29 $136	30 $141

Su	Mo	Tu	We	Th	Fr	Sa
		1 $141	2 $141	3 $141	4 $141	5 $141
6 $141	7 $141	8 $141	9 $141	10 $141	11 $141	12 $141
13 $144	14 $141	15 $142	16 $144	17 $141	18 $141	19
20 $142	21 $144	22 $141	23 $142	24 $142	25 $144	26 $142
27 $147	28 $162	29 $144	30 $162	31 $142

Fairfield Inn and Suites by Marriott Lake Charles - Sulphur

About this property

Location

Room options

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible with Bathtub)

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

Room, 2 Queen Beds

Guest reviews of Fairfield Inn and Suites by Marriott Lake Charles - Sulphur

Who stays here?

What guests think

No written reviews

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Fairfield Inn and Suites by Marriott Lake Charles - Sulphur

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