Comfort Inn & Suites Berea

Nice stay while traveling. Room was fine, quite roomy. Good breakfast. Workout room had a remote control, but no TV. Also, container for wipes in the workout room was empty.

Easy on/off to I75. They are pet friendly, breakfast had plenty of options to choose from

Room was newly renovated. Very nice updates. Arrived late at night so didn’t get to use many of the amenities. Parking was a nightmare. Construction took up several of the parking spots. Then several guest with trailers took up 5 parking spots. Had to park next door at the clinic.

The bed and pillows are very comfy. Fridge kept coffee creamer cold til checkout. Normal and very clean bathroom. Decent water temp and pressure for shower. Breakfast looked good but did not eat. Coffee was standard for the chain. I liked the plants in pots and garden as a nice touch. I am not sure if it is advertised but they have an Electric charging station in lot. Excellent location!

Average comfortable hotel. The indoot pool area was well kept, but we didn't use the pool.

There were hairs in the bathtub upon arrival. I rented this particular hotel because it has a pool. However, the pool was freezing cold.

Clean room. Hotel undergoing renovations, pool closed. Two of the main lights in the room didn’t work. We had to connect the tv to the proper cables to get it to work.

Overall a great place to stay for the night . Impressive breakfast options and the kids loved the pool. Decent sized rooms, nice bathrooms and comfy beds

Staff was very helpful. There was white stuff floating on top of the pool water & never used the pool

Our stay was ok. Swimming pool light was floating not attached to wall. No hand towels and wash clothes in room. Breakfast was good

Breakfast was great, fruit and pastries fresh. Staff accommodating and friendly. Room was very clean and comfortable. Staff suggested a great Mexican restaurant right across the street. The food was fantastic. This was a very quiet clean hotel. We'll stay again.

Very disappointed. Didn't find out until the morning that the back wall of the shower was dirty and that there was no shampoo and very little conditioner. Thw shower curtain was dirty, the towels were worn, and it is beyond tume to replace the mattress when you can feel the coils. We had the hot breakfast that was provided, but the sausage was surprisingly tasteless, and the eggs were overcooked. As a professional cook, it was disturbing to watch them refull the eggs by carrying out a plastic container with what appeared to be a solid mass of eggs, then using the spoon to break it up. The floor in the breakfast area needed a good mopping, and we had to clean our own table.

This is the second and last time I’ll be staying here. I couldn’t wash up because the tub was brown and had hair in it. The curtains were torn quite a bit: I have photos. The fridge had an old milkshake that was molded and looked like it had never been cleaned. So all in all I couldn’t even enjoy breakfast cause my skin crawled at the thought of how dirty I felt being there. The staff is nice though.

The hotel was clean, comfortable and quiet. Good breakfast and friendly staff

I thought this hotel was disgusting. Pieces of hair all over on the floor. Housekeeper never came in to tidy up room

Bed and room looked clean and in good condition. We were well pleased until time for a shower. The shower curtain had mildew spots and the bath towels were stained but otherwise clean. Thankfully, we had our own towels with us.

There were bugs in the window sills, a lot of mold in the tub and it looked like the bathroom hadn't been cleaned for quite a while. Couldn't tell if someone had peed on the floor or if it was splash from the tub. Will not stay here in the future.

If housekeeping does not clean daily need to inform guest at check in

This is the nicest hotel I have stayed at in about five years. Everything was very clean, presentable great staff comfortable beds nice breakfast. What more can I say? beautiful

The cleanliness of the building and room we stayed in.

Room was newly renovated. Very nice updates. Arrived late at night so didn’t get to use many of the amenities. Parking was a nightmare. Construction took up several of the parking spots. Then several guest with trailers took up 5 parking spots. Had to park next door at the clinic.

Very new and classy. Reasonable price. Great king + sofa bed suite, king mattress wonderful. Lotsa room, good bkfst. Will stay there again on next trip up or back down I75.

The a/c and refrigerator were very loud making hard to sleep which is why I gave a 3 star. It was very clean

I have to say I was pleasantly surprised how clean and comfortable our room was, everything was updated and new! The bed was comfortable and they offered a free breakfast in the morning. They are near an expressway so yes you can hear the traffic noise. Download a white noise app and play it and you will sleep like a baby!

The bed wasn't comfortable, too hard for us.

Nice hotel. The room had been updated recently. The only issue was the minfridge. It was annoyingly loud. We actually had to pull a drawer out to find the cord to unplug it because the off and on dial inside the fridge was useless. The person who checked us in was very efficient but could have used some personality.

The street lights light up the room … need curtains and or dark blinds

I liked the extra space in this room.

Room was in great shape , except for leaky hand sprayer for shower. My room was on end of end of building and was a bit loud from traffic noise. Overall clean comfortable.

I bought this hotel as it listed 2 queen beds. It did not have single queen bed in the whole hotel. It was a small double (I own and sleep on a double- this is more like a single wide...). We had 4 people and we did not fit in the beds. If I knew that it was NOT queen beds I would not have booked this hotel!. The breakfast was VERY good and the NEW owners are very hard working and kind...but they need to change the bed sizes!! Untrue and false advertizing! The room was not that clean. Had what looked like throw up on the carpet near the desk.

Breakfast was great, fruit and pastries fresh. Staff accommodating and friendly. Room was very clean and comfortable. Staff suggested a great Mexican restaurant right across the street. The food was fantastic. This was a very quiet clean hotel. We'll stay again.

The staff was excellent and very nice.

The hotel was clean, comfortable and quiet. Good breakfast and friendly staff

I realize that the hotel is in the middle of a renovation, but there were various issues during my stay. First, we were given key cards to a room that was already occupied … simply not acceptable. Also, the toilet in the room barely flushed. I was definitely concerned that it was going to overflow. In addition, when I used the laundry, the hotel was clearly using the laundry room as a dumping ground for old stuff that was torn out during the renovation, including ductwork that was filled with dust and dirt. On positive notes, the room was clean and the front desk clerk called my cell phone after checkout because something was found in the room. She wanted to confirm that it was mine so that she could put it in the mail. It was not mine, but I appreciated the call.

I’m still In dispute over duplicate charges.. Hotel won’t answer calls and credit card is working on it..

We were quite satisfied for the price we paid. The desk staff was very friendly and efficient, the room was clean and comfortable, and the breakfast was among the best we've had as part of a lodging package.

Very clean, cozy. Relatively up to date. Good shower. Comfy bed. Had Queen bed, suite with sofa bed. Two big screen tv’s (one by sofa, one by bed). Too bad we only spent one night! We have used this hotel in the past on our way back to Michigan from Florida. And the staff are friendly and professional! Will stop back again. :)

The hotel didn’t offer or say that when we stayed on a 2day overnight we wouldn’t recover new towels or sheets or a clean room. I did not see it anywhere in the policy where I need to express that I wanted my room cleaned and fresh linens and towels. When I asked the front desk staff he told me HE had one sheet and one towel. My room was for 2. Also when asked why my room wasn’t cleaned he said I was supposed to tell them that I wanted it cleaned. We were in town from Indianapolis, IN, there for a youth football tournament. We were a predominately black American group, parents and coaches. During breakfast both days, the lady serving the food was VERY RUDE to the children and to the parents. Not listening to our questions, not excusing herself when trying to get around people and children. Very rude noises and eye rolls and looks of disgust to have to serve our group of people. Overall she was rude to all of us. The front desk staff however gave our lighter skinned guests with us towels and extra sheets upon request and had their room cleaned and she affirms that she DID not have to ask for it to be cleaned. Very disappointed with the service. Will not be recommending or going back. Also, unsafe that the pool entrance is right in front of the only hotel elevator and is a wet hazard for ALL GUESTS. So many accidents and slips that I saw just the two days I was there.

No one at front desk upon arrival. Yellow tape around drive thru entrance. Room #’s taped to the doors. No air in first assigned room but we were graciously moved.

The staff was good when I arrived. The room was nice. The next morning, the staff didn't arrive until 7:20am. The phone rang a long, long time before that, and guests were waiting to talk with them for 20 mins. My room was nice, but the phone and the alarm clock were not plugged in. There was a refrigerator, but no freezer, although it appeared to have space for one, just not cold enough. The hotel is in a good location, although when I booked the room, I thought it was in London, KY, since I was looking for hotels in London. Teaches me to pay closer attention.

Very friendly staff, clean and quiet. The only quirk is that there was no sign of any kind identifying it as a Comfort Inn (May 2023)! They are working on the exterior, but if we didn’t have GPS we wouldn’t have known it was there, esp. in the dark!

Close to I75

The bed and pillows are very comfy. Fridge kept coffee creamer cold til checkout. Normal and very clean bathroom. Decent water temp and pressure for shower. Breakfast looked good but did not eat. Coffee was standard for the chain. I liked the plants in pots and garden as a nice touch. I am not sure if it is advertised but they have an Electric charging station in lot. Excellent location!

Easy off highway access, restaurants near by, quiet building. Comfortable safety level.

Well kept space, good location, easy check in and out.

We had a hard time finding this property as they did not have a sign. They are in the process of remodeling the exterior. Our refrigerator and heating/cooling unit were noisy Reported this to the management. The staff was helpful and the hot breakfast was good.

This was a very nice room. Easy access to 75. We have alot of trips scheduled from Detroit to Atlanta this year and this will be our go to place to stay from now all on.

Good location

The room was comfortable and clean. There needed to be better signage outside of the hotel. We arrived late and it was hard to tell if we were at the correct location. Also the blinds did not shut completely

Right off Highway. Easy checkin. Clean.

Breakfast was great, fruit and pastries fresh. Staff accommodating and friendly. Room was very clean and comfortable. Staff suggested a great Mexican restaurant right across the street. The food was fantastic. This was a very quiet clean hotel. We'll stay again.

Very disappointed. Didn't find out until the morning that the back wall of the shower was dirty and that there was no shampoo and very little conditioner. Thw shower curtain was dirty, the towels were worn, and it is beyond tume to replace the mattress when you can feel the coils. We had the hot breakfast that was provided, but the sausage was surprisingly tasteless, and the eggs were overcooked. As a professional cook, it was disturbing to watch them refull the eggs by carrying out a plastic container with what appeared to be a solid mass of eggs, then using the spoon to break it up. The floor in the breakfast area needed a good mopping, and we had to clean our own table.

Quiet, room clean and updated. Breakfast better than standard.

Good accommodations for the money. We stayed for a night on the way home from Smoky Mountain National Park. Our room was recently renovated and they are in the process of renovating several other rooms. The breakfast was ok but they need a second waffle iron very badly. One is not enough for the number of people eating. But considering the value, I would stay here again.

Overall, it was good. I stayed for a week. The only thing I did not like about the breakfast was that it was the same every day.

This hotel had a wonderful breakfast! There was a big group eating all at once and they did a great job keeping everything stocked and hot. Our family was very inpressed and thankful!

The breakfast buffet was great!

Rooms were newly redecorated. Felt like a boutique hotel. Breakfast was fresh & hot. Inside pool. Staff was very accomodating

We were quite satisfied for the price we paid. The desk staff was very friendly and efficient, the room was clean and comfortable, and the breakfast was among the best we've had as part of a lodging package.

Very quiet; fully stocked breakfast; pleasant staff