Name: Hilton Garden Inn Bel Air
Address: 4160 Philadelphia Road, Bel Air, Maryland, United States of America, Bel Air, Maryland, US
Price range: US$122–US$301 per night
Rating: 9

What guests think

Across recent stays at Hilton Garden Inn Bel Air, guests consistently highlight very clean, modern rooms and friendly, accommodating staff, with convenient access to I-95 and nearby dining, while a few note inconsistencies in housekeeping and occasional maintenance issues.

Many also mention a quiet setting and comfortable rooms. Common drawbacks are breakfast that feels average and not complimentary, occasional unfriendly or absent front-desk interactions, and sporadic temperature-control problems. Overall, expect a modern, comfortable stay with mostly welcoming service and a few operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site bar and restaurant receive frequent praise, and the pool is noted as clean and enjoyable. Parking is usually easy, though one guest wanted more spaces.

Related guest reviews

10

Joelenia

21 Apr 2025

·

Stayed 1 night

Great service! Our bartender was friendly

10

Peggy

6 Oct 2024

·

Stayed 1 night

Clean, well appointed, nice bar and restaurant and friendly and helpful staff.

10

Eva

7 Jun 2025

·

Stayed 1 night

Convenient. Easy on/off to I-95, quiet, clean, nice rooms,nice area, close to several eateries, friendly/efficient staff, and parking.

10

Ami

2 Jan 2023

·

Stayed 1 night

Everything was excellent! Clean room, comfortable bed, friendly and helpful staff. We also enjoyed the pool and the on-site restaurant. Chef Dave’s cooking was delicious, we would go back for dinner even if we weren’t staying there!

10

Johnetta

7 Dec 2025

·

Stayed 3 nights

We were celebrating our wedding anniversary and we had a great time. The hotel was recommended by my cousin and they exceeded our expectations. The room was clean and staff was helpful. No trouble finding parking on site.

8

Kathleen

13 Apr 2025

·

Stayed 1 night

No “C” jacks for charging electronics. Bartender and hostess were fantastic.

10

Tricia

7 Oct 2024

·

Stayed 2 nights

Clean, modern feel, easy to park, close to Cedar Lane for a lacrosse tournament

10

Crysta

3 Dec 2023

·

Stayed 2 nights

Very clean very comfortable hotel ! The pool was clean and fun staff was very friendly would definitely stay again NO COMPLAINTS!

8

Majini

6 Apr 2025

·

Stayed 6 nights

Parking is so easy. Quiet place. Not near highway so less traffic.

10

Lisa

17 Mar 2024

·

Stayed 1 night

Wish the bar/restaurant was open earlier than 5

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are repeatedly described as very clean and new. However, several multi-night stays reported missed housekeeping and one instance of dirty sheets.

Related guest reviews

10

Douglas

13 Jul 2023

·

Stayed 1 night

This hotel was the newest and cleanest hotel that we stayed in while traveling, which made it a very comfortable stay.

10

Lisa

27 Nov 2024

·

Stayed 1 night

My husband and I really enjoyed our stay. The hotel is new and clean, and we really enjoyed the comfortable beds, super soft sheets, and the quiet room. The ladies at the front desk were also very friendly and helpful. We would definitely stay here again.

4

Robert G.

30 Sept 2025

·

Stayed 3 nights

The front desk women was rude, not welcoming. Every interaction with, was unfriendly. We stayed 3 nights and our room was not serviced at all. I asked maid service if she would please service our room, she said they didn’t have clean towels. I asked if she could please service even without the clean towels. That didn’t happen at all during our stay.

10

Kelly

13 Oct 2025

·

Stayed 1 night

Friendly staff, clean hotel

6

Robert

13 Jan 2026

·

Stayed 1 night

Room was ok but sheets a little dirty and shower did not really have hot water and kept shutting off. Price a little high for area

8

Carline

5 Jan 2026

·

Stayed 1 night

Checking into our room was fantastic as the reception was warm and courteous. Cheryl was extremely kind and went above and beyond to ensure the 2 rooms that I reserved were close to each other. The room was spotless and the bed was very comfortable. The only drawback was the checking out process as I had to wait for over 10 minutes to find the women by the kitchen gossiping with the dining staff when she should've been at the front desk. She apologized when I found her but, she should have been sitting in the front as that is a very important role.

10

Wayne

12 Mar 2023

·

Stayed 2 nights

Very clean and and modern

8

Alexis

16 Mar 2025

·

Stayed 4 nights

They didn't clean the second room I booked for multiple days in a row. We did mention this to the front desk and they said we needed to file a complaint through Expedia which seemed strange considering we weren't trying to get money back, we were simply trying to inform them of an issue as a heads up for the next guests who might stay there. The check in wasn't the smoothest as there was a bit of annoyance and attitude coming from the front desk. Overall the hotel I give a 4/5 just wish we felt more welcomed.

10

Michael

4 Aug 2025

·

Stayed 2 nights

very clean and convenient to fields for lacrosse tournament

10

Christopher

2 Oct 2025

·

Stayed 1 night

Room was clean and friendly staff

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and generally quiet, with many noting comfortable beds and useful outlets. A minority reported firm mattresses and issues keeping rooms at a comfortable temperature.

Related guest reviews

10

Barry

6 Aug 2025

·

Stayed 2 nights

Nice, large room. Excellent service. Thanks.

10

ANASTASIA

23 Nov 2024

·

Stayed 1 night

We are enjoying the peace and quiet! Bed is very comfortable, as are pillows. This is the only hotel in this area we will stay at! Very happy for the consistency.

10

Sibyl

25 Feb 2025

·

Stayed 1 night

I loved this room. Perfect to chill and to get some work done. Lots of outlets everywhere! And different types of lamps. Beautiful lobby. Comfy bed. Would totally go back.

6

Robert

4 Feb 2025

·

Stayed 2 nights

For a brand new Hilton Garden Inn it was spotless. But when you pay to stay at a hotel with the name Hilton atached to it you expect a good night sleep. The mattress was terrible, it was rock hard and you felt every spring. Paris Hilton would not sleep on the mattress and should not expect paying guest too. Other than that, the hotel lived up to the name Hilton.

10

Joseph

16 Feb 2025

·

Stayed 1 night

Great large rooms with modern appointments. Bright and cheery atmosphere.

10

Eva

7 Jun 2025

·

Stayed 1 night

Convenient. Easy on/off to I-95, quiet, clean, nice rooms,nice area, close to several eateries, friendly/efficient staff, and parking.

4

Cindy

26 Dec 2025

·

Stayed 3 nights

Bed was hard as a rock, we had to leave a day early, already paid for. Hot inthe room, could not keep it cool. And, no room service and the website said they did.

6

WAYNE

21 Jan 2024

·

Stayed 1 night

When we arrived it was 20 Degrees outside. We open our hotel room door and it was like walking into a fridge.We call down to front desk to get nothing but must have been cleaning people. 2 hrs later 60 Degrees isnt cutting it.There answer is to move us intc a smaller room to punish us for complaining.

10

Kenneth

17 Mar 2024

·

Stayed 1 night

Very nice hotel for a quick stay. Updated rooms and common spaces. Bed was very comfortable

10

Dwan

30 Nov 2023

·

Stayed 3 nights

Very clean and quiet. Good service. Nice location.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are often described as friendly, accommodating, and efficient, with particular praise for front-desk and bar teams. Some guests experienced lapses such as unstaffed or unfriendly front desk, inconsistent policies, and housekeeping coordination issues.

Related guest reviews

10

Dawn

28 Apr 2025

·

Stayed 1 night

The staff was very kind to work with me at check-in, and extremely pleasant. They were able, and willing, to accommodate my request. The entire hotel had an air of quiet peacefulness about it that has been lacking at others where I've stayed. The room was very clean and comfortable. Breakfast was pretty decent but the waitress was phenomenal - very efficient and friendly.

4

Robert G.

30 Sept 2025

·

Stayed 3 nights

The front desk women was rude, not welcoming. Every interaction with, was unfriendly. We stayed 3 nights and our room was not serviced at all. I asked maid service if she would please service our room, she said they didn’t have clean towels. I asked if she could please service even without the clean towels. That didn’t happen at all during our stay.

10

Joelenia

21 Apr 2025

·

Stayed 1 night

Great service! Our bartender was friendly

10

Faye

22 Mar 2025

·

Stayed 1 night

Cheryl handled our check in and she was amazing. Friendly and helpful.

10

Robin

16 Feb 2025

·

Stayed 2 nights

The front desk lady was awesome. Very pleasant. Check in was a breeze and the room was very clean and comfortable. Definitely will be returning

8

Carline

5 Jan 2026

·

Stayed 1 night

Checking into our room was fantastic as the reception was warm and courteous. Cheryl was extremely kind and went above and beyond to ensure the 2 rooms that I reserved were close to each other. The room was spotless and the bed was very comfortable. The only drawback was the checking out process as I had to wait for over 10 minutes to find the women by the kitchen gossiping with the dining staff when she should've been at the front desk. She apologized when I found her but, she should have been sitting in the front as that is a very important role.

8

Kathleen

13 Apr 2025

·

Stayed 1 night

No “C” jacks for charging electronics. Bartender and hostess were fantastic.

10

Jeff

25 Oct 2024

·

Stayed 3 nights

Although I have yet to understand the late check in (1-2a) procedure for HGI Bel Air, our stay was great. I wish there was a consistency between all HGIs. Our late check-in at HGI Tewksbury, Massachusetts was fast and uneventful over the phone. Bel Air not so much. The “supervisor” repeatedly told me that late check-ins such as mine was unorthodox and insisted that I confirm the process with a credit card. The room was prepaid through a third-party and usually a card swipe is required upon arrival. I was told repeatedly that if I didn’t provide credit card information over the phone, that I would be considered a “no show” and my reservation would be dropped…even though it had been prepaid. This was not the first time I experienced issues at HGI Bel Air. Unfortunately, the manager, James was unavailable during my stay. Some consistency in the HGI business model would be a definite improvement. Get your stuff together Bel Air. I’ll be back in mid-March. I hope you fix this glitch.

8

Alexis

16 Mar 2025

·

Stayed 4 nights

They didn't clean the second room I booked for multiple days in a row. We did mention this to the front desk and they said we needed to file a complaint through Expedia which seemed strange considering we weren't trying to get money back, we were simply trying to inform them of an issue as a heads up for the next guests who might stay there. The check in wasn't the smoothest as there was a bit of annoyance and attitude coming from the front desk. Overall the hotel I give a 4/5 just wish we felt more welcomed.

8

Katherine

14 Oct 2024

·

Stayed 2 nights

The hotel was cleaned and very nice. It was short staff and no one was at the front desk for about 10 to 15 minutes. I tried to get a refund for my second night but the receptionist told me I could not when I asked her. So I just went to the front desk to get extra towels so other guests wouldn’t be interrupted.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to I‑95, lacrosse fields, and area dining; many found the setting quiet and safe. One reviewer had trouble with signage and directions.

Related guest reviews

10

Leann

14 Jan 2025

·

Stayed 1 night

The staff was wonderful and friendly. Nice, safe, quiet environment

8

Jessica

29 Jul 2025

·

Stayed 2 nights

The hotel was clean and comfortable, the location for us was great because it was close to dining and the lacrosse fields for the tournament. The breakfast cost was $10 and was mediocre at best. The front desk staff were friendly and helpful, but the options in the snack shop were limited. Overall it was a nice stay and I would stay here again.

10

Eva

7 Jun 2025

·

Stayed 1 night

Convenient. Easy on/off to I-95, quiet, clean, nice rooms,nice area, close to several eateries, friendly/efficient staff, and parking.

6

Marguerite

11 Sept 2024

·

Stayed 2 nights

The room and staff were great. I did not like that directions to the hotel were not good. I was told to get off a certain exit ad there was NO signage on 95 or once you got off the highway to direct you to the hotel. Since the hotel was not on the main road, I went by and went way out of my way trying to find it, Very frustrating and then the hotel did not have capability to take a gift card that was given to me thru expedia so I had to use my personal credit card for my stay

10

Dwan

30 Nov 2023

·

Stayed 3 nights

Very clean and quiet. Good service. Nice location.

10

Tricia

7 Oct 2024

·

Stayed 2 nights

Clean, modern feel, easy to park, close to Cedar Lane for a lacrosse tournament

10

Timothy

7 Dec 2024

·

Stayed 1 night

Excellent! Friendly staff and great location.

8

Majini

6 Apr 2025

·

Stayed 6 nights

Parking is so easy. Quiet place. Not near highway so less traffic.

10

Michael

4 Aug 2025

·

Stayed 2 nights

very clean and convenient to fields for lacrosse tournament

8

Katheryn

29 Mar 2025

·

Stayed 1 night

Staff at front desk was welcoming. Location was not far from food places.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Bar and restaurant service and some dinners get strong feedback, but breakfast is often called mediocre and is not complimentary. A few guests also found the food average.

Related guest reviews

10

QUINTORA

25 Dec 2022

·

Stayed 1 night

This was the families first time staying at this location! We enjoyed it tremendously. The staff was great. The food service was excellent. We will definitely stay again!

8

Joy

31 Dec 2023

·

Stayed 3 nights

Hotel was like new. Quiet room, comfortable bed, very pleasant stay. Breakfast was mediocre and not free. I was hoping for a little better food since it wasn’t complimentary.

10

Dawn

28 Apr 2025

·

Stayed 1 night

The staff was very kind to work with me at check-in, and extremely pleasant. They were able, and willing, to accommodate my request. The entire hotel had an air of quiet peacefulness about it that has been lacking at others where I've stayed. The room was very clean and comfortable. Breakfast was pretty decent but the waitress was phenomenal - very efficient and friendly.

8

Jessica

29 Jul 2025

·

Stayed 2 nights

The hotel was clean and comfortable, the location for us was great because it was close to dining and the lacrosse fields for the tournament. The breakfast cost was $10 and was mediocre at best. The front desk staff were friendly and helpful, but the options in the snack shop were limited. Overall it was a nice stay and I would stay here again.

10

Peggy

6 Oct 2024

·

Stayed 1 night

Clean, well appointed, nice bar and restaurant and friendly and helpful staff.

10

Jayne

13 Mar 2023

·

Stayed 1 night

New hotel with nice decor and very comfortable bed. Good place to stay for a night when traveling. The front staff was a young man with not a lot of personality. The woman at the bar had a lot of personality and she was very happy, friendly and nice to talk with. Ordered some food and it was mediocre.

10

Ami

2 Jan 2023

·

Stayed 1 night

Everything was excellent! Clean room, comfortable bed, friendly and helpful staff. We also enjoyed the pool and the on-site restaurant. Chef Dave’s cooking was delicious, we would go back for dinner even if we weren’t staying there!

10

Yvette

4 Sept 2024

·

Stayed 2 nights

Hotel was great. Room was clean. Breakfast was not great. Cheryl, the front desk personel was excellent and provided superb customer service. She even kindly removed the charge for the breakfast off my bill. Will definitely return when in the Maryland area.

10

Laura

9 Jun 2023

·

Stayed 5 nights

We had a wonderful time other then a chair breaking underneath my husband while eating dinner. Brittany the bartender was amazing. Dave the chef is top notch. The staff is very friendly and the rooms are very clean and warming. The elevator are super quick and easy to access.

10

Lisa

17 Mar 2024

·

Stayed 1 night

Wish the bar/restaurant was open earlier than 5

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $201	16 $160	17 $168	18 $204	19 $180
20 $140	21 $132	22 $147	23 $141	24 $138	25 $182	26 $179
27 $122	28 $131	29 $131	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
				1 $130	2 $166	3 $167
4 $132	5 $131	6 $130	7 $131	8 $175	9	10
11 $148	12 $131	13 $132	14 $131	15 $150	16 $193	17
18 $175	19 $130	20 $130	21 $130	22 $174	23 $301	24
25 $173	26 $131	27 $131	28 $131	29 $136	30 $300	31 $209

Select dates to see prices and availability

About this property

Location

Room options

Deluxe Room, 1 King Bed, Accessible

Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Deluxe Room, 1 King Bed

Room, 2 Queen Beds

Room, 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 1 King Bed, Accessible (Hearing)

Guest reviews

Superb

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Bel Air

Have a question?

Prices for upcoming dates