Name: The Marx Hotel - Downtown - University Area
Address: 55 Market Street, Downtown Oneonta, Oneonta, New York, United States of America, Oneonta, Otsego County, US
Price range: US$83–US$207 per night
Rating: 7.23

What guests think

Across many reviews, The Marx Hotel - Downtown - University Area is noted for friendly service but criticized for dated conditions, recurring maintenance problems, and inconsistent cleanliness that together reduce comfort and make stays unpredictable.

Its downtown setting gives easy access to restaurants, bars, shops, and nearby colleges. Facilities draw frequent complaints, including an often closed indoor pool and spa, a closed restaurant/bar, and a poorly maintained, dimly lit parking lot. Rooms are spacious in some cases but dated, with thin walls and occasional street or train noise, while Wi-Fi and room features vary in reliability. Expect convenience and kind staff, balanced against aging infrastructure and variable standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews report the indoor pool and spa frequently closed, the on-site restaurant/bar shuttered, and the parking lot full of potholes with limited lighting; the small gym is outdated and equipment unreliable. Occasional elevator outages are also noted.

Related guest reviews

6

William

4 Oct 2024

·

Stayed 1 night

Disappointed the pool was closed and the place is really getting run down. For the price over $250 and a premium room just not worth the value. Plus pull out bed was broken just really not well kept property. Staff was very friendly but hope the pool and property get a revamp.

4

Maureen

16 Apr 2025

·

Stayed 1 night

The pool is the reason we made reservations for our stay. Very upset that was not online that pool was out of order. Ruined our stay. I had a 5 yr old very upset when we went to the hotel for his birthday so he could swim.

6

David

22 Jul 2024

·

Stayed 2 nights

Pool and hot tub out of order. Needs updating. Good area.

6

Linda

10 Aug 2025

·

Stayed 1 night

It was a strange hotel. The pool was closed, as was the restaurant, although they provided breakfast. The location was convenient to Main st...but slim pickins re food options

8

James

9 Jul 2024

·

Stayed 3 nights

Nice older hotel. Fireplace a nice touch. Dim lit bathroom overall, but also had bulb out in vanity fixture. Parking lot in poor condition and could use a repave.

10

Madilyn

16 Nov 2025

·

Stayed 1 night

Excellent. Super comfy beds & pillows, spacious. Amazing location - walk out 2nd floor to main street, lots of parking in rear by front door (signage lacking a little). Very clean, staff perfect, nice breakfast on weekends, decent continental weekdays. across from Foothills Performing Arts. Wonderful little areas for computer work. Indoor pool (but spa was inop). Rooms a little dated, but any negatives reviews are truly unwarranted. This will be my go to hotel in Oneonta when balancing price point. (note restaurant no longer operating).

8

Nancy

25 Mar 2024

·

Stayed 1 night

We didn’t stay very long. An indoor pool was listed as an amenity, and when we arrived the pool was completely out of service

6

Grace

11 Oct 2024

·

Stayed 2 nights

They should not call it a GYM. There's an old treadmill that doesn't turn on, and an Elliptical that's literally from the 80s. They need to update that room NOW.

10

Donna

1 Aug 2024

·

Stayed 1 night

The hotel staff were very helpful and professional! The building was beautiful and probably was amazing in its heyday! Now the bar and dining are closed! The parking lots many lights were all out and the parking lot itself was broken and uneven! Felt a little unsafe coming back to hotel late at night!

6

BRIAN

24 Aug 2023

·

Stayed 1 night

The Marx hotel needs a ton of tlc. The parking lot is filled with huge potholes. The outside is obviously not taken care of. Condition of the contents of the rooms is run down. It’s unfortunate as it’s in a prime location and oh yeah on the day we checked out the elevator was oos and we had to carry all our luggage & everything we brought down 4 flights. No apologies & no bell service.

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Cleanliness

Cleanliness is inconsistent, with repeated reports of stained linens, dirty carpets, mold/mildew odors, and poorly cleaned bathrooms, though some guests did find their rooms acceptably clean.

Related guest reviews

6

Nicolette

6 Sept 2024

·

Stayed 2 nights

We had stains on our sheets. The room had a really weird/funny smell to it. The shower took forever to drain. There were cobwebs in the corners of the room. Dirt on the carpets like it was never vacuumed the closer you got to the wall. Just did not feel comfortable there whatsoever.

2

anita

15 Aug 2025

·

Stayed 1 night

The worst place I have ever stayed. I honestly wish we wld have just left! So dirty and in desperate need of repairs. Faucet fell off in my hand when I turn on the water. Shower curtain was stained and torn in multiple places. Lamp shades torn n stained. Cabinet beside fridge was filthy. I would NOT recommend. So upset that we wasted our money on this place!!!

4

Jacqueline

5 Aug 2025

·

Stayed 1 night

Dirty towels in our room , keys don’t work multiple times, moldy smell and mold on shower head

4

Christian

9 Aug 2025

·

Stayed 1 night

The hotel is extremely under maintenanced. The carpets had questionable stains, the ceiling had mold and was chipping right about the beds were you lay down. The grounds outside of the hotel were also not maintained well. And the entire hotel had a very moldy odor. And the breakfast was a total joke. Especially for $300/night. I was totally ripped off.

2

joseph

16 Aug 2023

·

Stayed 1 night

Filthy, stinky rug in room, mold and mildew odor from AC unit

2

Lauren

5 Jul 2024

·

Stayed 3 nights

Horribly dirty. Urine on toilet seat and hair in the shower.

6

cynthia

5 Aug 2025

·

Stayed 1 night

There were crumbs on the floor and empty beer can in fridge

4

Daniel

12 Aug 2024

·

Stayed 7 nights

Carpet was very old and dirty in the room. Never seen this kind of condition before.

6

Mary

12 Aug 2025

·

Stayed 1 night

Staff very nice, especially Emily. The room was old, hate carpet on floors. Bathroom spacious but mold on the walls and bath tub doesnt drain well.

2

Linda

6 Jul 2025

·

Stayed 7 nights

Very disappointed in the property. Not healthy to stay in a place over ran with mold and mildew in bathroom, including all over the walls, tub and phone located in bathroom. Mold was coming out of shower head and jets in tub. They would not change rooms due to no more availability. Health department should check into this location

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally large but dated, with thin walls, street/nightlife and train noise in some rooms, and mixed Wi-Fi performance; some layouts include features like fireplaces or jetted tubs. Room types may not always match listings.

Related guest reviews

6

Marc

8 Aug 2025

·

Stayed 4 nights

Staff was super friendly, but the hotel itself needed some TLC and/or renovation. Has potential to be a beautiful property. As a side note, there is a train with a very loud whistle/horn that will run through multiple times a night. It will wake you up. I wish I knew this before booking...

6

Carol

17 Nov 2024

·

Stayed 1 night

Hotel had minimal outdoor lighting - it was actually difficult to see the entrance when we arrived at the hotel to check in. Did not realize that the hotel was a bit dated- doors to outside had to be held open in order to get baggage cart in and out. The room itself was large but again the furniture was dated and well used. The room had decent lighting. The access to Main Street from second floor of hotel was a nice bonus. But proximity to Main Street on a Friday night resulted in loud music permeating the room until 2 AM. Small room heater/AC was not very accurate (again, maybe a bit outdated so difficult to control).

8

Scott

10 Jul 2024

·

Stayed 1 night

Wifi was absolutely terrible. Room was clean. Bed was comfortable. My only complaint was the wifi.

6

Nicole

13 Oct 2024

·

Stayed 2 nights

Hotel was dated and in need of updating. Convenient location

6

Lindsay

3 Aug 2024

·

Stayed 3 nights

This hotel was fine, but it needs a major renovation and update. We booked 2 queens on Expedia, but when we checked in they said the hotel doesn’t even have a 2 queen option, only 2 fulls or one king. The staff was very nice, I felt bad for them because they probably get a lot of complaints about the hotel. The location was convenient, downtown Oneonta is adorable.

6

Kelly

14 Oct 2025

·

Stayed 1 night

room was clean, rest of hotel needed work.Walls were thin. shops nearby closed early but setting was charming.

8

Mike

26 Sept 2025

·

Stayed 2 nights

Was very noisy until 3:00am out in the streets.

4

Kelly

29 Sept 2024

·

Stayed 2 nights

Let’s start with the name change and not informing guests. The carpet was bumpy and dirty and pieced together in our room and in the hallways. There was significant mold in the bathroom. The shower curtain was ripped so water kept getting going all over the floor. The toilet ran incessantly and even my handy hubby couldn’t get it to stop. The beds literally were sinking and mushy. Let’s add the horrific noise from outside that lasted until 2 in the morning, with windows so awful it felt like the noise was right in the room. You can hear everything that’s said and done in the rooms next door to you and in the halls. I had crabby kids the next day with little sleep- every time they were woken up so were we. Add in the absent staff, with the constant be right back sign at the front desk anytime we were coming or going. Not what it looks like on line. My husband described it as cross between the Shining and Bates movie feel and he is really easy going.

2

Montgomery

2 May 2025

·

Stayed 2 nights

Don't get an odd numbered room, the nightclub across the street will keep you up all night with their noise.

6

Tyler

28 Aug 2024

·

Stayed 1 night

The Marx Hotel has a good location in downtown Oneonta. The Internet was good. During my one-night stay, I found the hotel to be clean. The free breakfast was decent - a batter to make waffles, English muffins, scrambled eggs, sausage, yogurt and orange juice. The hotel needs to be refurbished, but I got what I expected for the price. So I was satisfied overall with my stay.

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Service

Staff are frequently described as friendly, helpful, and accommodating, though a minority of guests report rude or unresponsive front desk interactions and service lapses. Responses to issues vary by shift.

Related guest reviews

10

Melissa

4 Aug 2024

·

Stayed 4 nights

The staff was extremely accommodating, welcoming, and efficient

10

Richard

30 Jul 2025

·

Stayed 3 nights

I highly recommend staying here! Emily made our trip to Cooperstown so much better! She went above and beyond to make sure our trip was memorable! By far the best hotel I have ever stayed at. I travel a lot so I see a lot of them. What separates this hotel from all the others? Emily. Thank you Emily for help making our trip to Cooperstown memorable. We won't forget you and the amazing hospitality you showed to me and my kids. If you need a place to stay, this is the best. Their customer service is second to none!!!

10

Cam

28 Sept 2025

·

Stayed 2 nights

Excellent front desk service, kind, accommodating.

6

Dave

21 Jun 2025

·

Stayed 1 night

Very rude at check in

4

Michael

30 Jul 2023

·

Stayed 1 night

I could go into a long shpiel about the reasons we had to have our room.changed 3 times in one night, but crud like that happens, right. Having 2 young individuals, one who had just started working there, trying to run a fairly large facility with no manager, rowdy guests, filthy rooms, and no security is extremely unsafe. They both were trying their hardest to run the show, but it was unfair to expect them to handle their jobs along w the many downfalls of this run down place. We just left. At 11:30pm. We did get our money back, though, and im thankful for that.

4

Marc

28 Aug 2023

·

Stayed 1 night

They went in my room after being told I don’t need cleaning, the do not disturb sign was on door and when I got back from work that afternoon my door was open. They lied to me

10

Michael

25 Aug 2024

·

Stayed 1 night

Super nice staff

10

Steven

21 Nov 2025

·

Stayed 2 nights

Staff were awesome as usual.

10

Michael

17 Dec 2024

·

Stayed 1 night

Access to shopping and dining… super friendly staff.

2

Michael

27 Aug 2023

·

No breakfast for 2 days when breakfast is supposed to be included. Reason was staff shortage. Toilet in room was broken upon arrival. Advised Front desk. Front desk did not communicate to maintenance. After waiting 2 days maintenance could not fix so had to move to new room. Front desk advised I had to pack my stuff and proceed to desk in order to get new key instead of assisting in the move by bringing me new key. Very unfriendly and no sense of hotel hospitality. Moved to 5th floor. Elevator broken. Had to walk 5 flights stairs for 2 days. Went to open pull out sofa and the sheets were stained and dirty.

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AI-generated summary based on recent guest reviews

Location

Central downtown location with direct access to Main Street, walkable to restaurants, bars, and colleges. The trade-off is nighttime street noise and occasional train horns.

Related guest reviews

8

Lorri

23 May 2023

·

Stayed 2 nights

Walking distance to all the conveniences of town.

6

Morgan

20 Oct 2024

·

Stayed 2 nights

An older hotel in a prime location.

10

Robert

20 Aug 2025

·

Stayed 1 night

Good location for walking to downtown main street

10

Kenneth

10 Nov 2023

·

Stayed 2 nights

Location to town is perfect.

8

Harry

30 Jun 2025

·

Stayed 1 night

Excellent downtown location, walkable to restaurants, shops, and bars. Also easily walkable to college campuses. Price was high for the amenities, but it was all about the location.

10

Thomas

19 Sept 2025

·

Stayed 1 night

Great location convenient to downtown, walk out the door and you're there.

10

Jade

16 Oct 2025

·

Stayed 3 nights

Hotel was quiet, room was clean and tidy. No fireplace, but there was a mini fridge hidden away in one of the cabinets, as well as a microwave on the desk. The hotel’s right around the corner from the center of Main Street, so there’s plenty of shops and eateries to walk through. All in all, a pretty good experience for my first solo trip.

4

Kelly

29 Sept 2024

·

Stayed 2 nights

Let’s start with the name change and not informing guests. The carpet was bumpy and dirty and pieced together in our room and in the hallways. There was significant mold in the bathroom. The shower curtain was ripped so water kept getting going all over the floor. The toilet ran incessantly and even my handy hubby couldn’t get it to stop. The beds literally were sinking and mushy. Let’s add the horrific noise from outside that lasted until 2 in the morning, with windows so awful it felt like the noise was right in the room. You can hear everything that’s said and done in the rooms next door to you and in the halls. I had crabby kids the next day with little sleep- every time they were woken up so were we. Add in the absent staff, with the constant be right back sign at the front desk anytime we were coming or going. Not what it looks like on line. My husband described it as cross between the Shining and Bates movie feel and he is really easy going.

8

Paul

17 Oct 2025

·

Stayed 1 night

Great location downtown if you are looking for nightlife

8

Charles

21 Dec 2024

·

Stayed 1 night

Located right in the middle of Downtown Oneonta. City has much to offer that was within walking distance.

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AI-generated summary based on recent guest reviews

Dining

Breakfast quality and availability vary: some guests enjoyed a solid hot selection, while others found items empty or breakfast unavailable; the restaurant/bar is closed. Overall food experience is mixed.

Related guest reviews

8

Linda

23 Mar 2025

·

Stayed 2 nights

Staff very friendly an helpful. Excellent breakfast. Suggestion: make the bar available for guests. Maybe instead of hiring a bartender use existing staff to serve guests like 7 to 9 in the evenings.

10

Adam

22 Sept 2025

·

Stayed 1 night

Continental Breakfast from 7:30-10am. Sausage, bacon, scrambled egg trays all empty from 8:15am-9am. Extremely limited hot food selection during our visit.

8

Bill

29 Jun 2024

·

Stayed 2 nights

The excellent staff was friendly and very helpful. The breakfast was very good: scrambled eggs, sausage/bacon, potatoes, waffle station, fruit, juice, coffee and a variety of teas. Large Jacuzzi tube. The hotel is old and was being remodeled so the pool was closed. Also an issue with the plumbing that was easy to resolve. We would stay there again. It is 20-30 minutes from The Cooperstown Dream Park.

10

Althea

8 Sept 2023

·

Stayed 1 night

Hotel is old - technically “shabby chique”. Front desk people were awesome and helpful. Hallway Rugs, etc showing years of wear and abuse. On a scale of 5 - room merits a solid 4. Dining room is closed. Continental breakfast options slim on the days when chef is off :) Would recommend

6

Samantha

21 Aug 2023

·

Stayed 7 nights

Free hot breakfast was not provided as promised. No restaurant open in hotel.

10

Kathleen

2 Jun 2025

·

Stayed 2 nights

Good breakfast

10

Madilyn

16 Nov 2025

·

Stayed 1 night

Excellent. Super comfy beds & pillows, spacious. Amazing location - walk out 2nd floor to main street, lots of parking in rear by front door (signage lacking a little). Very clean, staff perfect, nice breakfast on weekends, decent continental weekdays. across from Foothills Performing Arts. Wonderful little areas for computer work. Indoor pool (but spa was inop). Rooms a little dated, but any negatives reviews are truly unwarranted. This will be my go to hotel in Oneonta when balancing price point. (note restaurant no longer operating).

6

Randy

3 Sept 2023

·

Stayed 1 night

Dated property. Room was nice, clean, comfy bed. Quiet. Hot tub not working ! No restaurant at location. Nice breakfast

2

Michael

27 Aug 2023

·

No breakfast for 2 days when breakfast is supposed to be included. Reason was staff shortage. Toilet in room was broken upon arrival. Advised Front desk. Front desk did not communicate to maintenance. After waiting 2 days maintenance could not fix so had to move to new room. Front desk advised I had to pack my stuff and proceed to desk in order to get new key instead of assisting in the move by bringing me new key. Very unfriendly and no sense of hotel hospitality. Moved to 5th floor. Elevator broken. Had to walk 5 flights stairs for 2 days. Went to open pull out sofa and the sheets were stained and dirty.

6

Tyler

28 Aug 2024

·

Stayed 1 night

The Marx Hotel has a good location in downtown Oneonta. The Internet was good. During my one-night stay, I found the hotel to be clean. The free breakfast was decent - a batter to make waffles, English muffins, scrambled eggs, sausage, yogurt and orange juice. The hotel needs to be refurbished, but I got what I expected for the price. So I was satisfied overall with my stay.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$77
February	US$78
March	US$81
April	US$88
May	US$106
June	US$196
July	US$206
August	US$207
September	US$113
October	US$106
November	US$93
December	US$84

Su	Mo	Tu	We	Th	Fr	Sa
				1 $104	2 $147	3 $147
4 $104	5 $83	6 $104	7 $103	8 $83	9 $207	10
11 $163	12 $104	13 $103	14 $104	15 $83	16 $148	17 $147
18 $105	19 $104	20 $104	21 $83	22 $104	23 $149	24 $148
25 $104	26 $104	27 $104	28 $104	29 $104	30 $148	31 $149

The Marx Hotel - Downtown - University Area

Prices for The Marx Hotel - Downtown - University Area

Monthly average prices

About this property

Location

Room options

Deluxe Single Room

Premium Room

Premier Single Room

Signature Room

Premium Double Room

Classic Double Room

Signature Double Room, Accessible

Guest reviews of The Marx Hotel - Downtown - University Area

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Marx Hotel - Downtown - University Area

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $121
20 $104	21 $104	22 $105	23 $104	24 $105	25	26
27 $106	28 $105	29 $105	30 $105