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Tsuruya Ryokan


Amenities

  • Parking

  • Non-Smoking Rooms

  • Massage

  • Safe-Deposit Box

  • Garden

  • Hiking

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Tsuruya Ryokan, guests highlight its historic atmosphere, excellent central location in Old Karuizawa, warm and attentive service, satisfying meals, and relaxing public baths, while a few note dated fixtures or compact rooms.

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Facilities

Good

Cleanliness

Clean

Service

Friendly

Location

Central

Dining

Tasty

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6

Georgy

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Oct 17, 2025

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Stayed 1 night

Nothing special. Regular 3 star hotel. Breakfast fully booked, dinner fully booked that what we found out after making a room reservation. Small old rooms with tiny bathroom. Not cheap for what you get. Location is good.
Nothing special. Regular 3 star hotel. Breakfast fully booked, dinner fully booked that what we found out after making a room reservation. Small old rooms with tiny bathroom. Not cheap for what you get. Location is good.

10

Elaine

EXP-logo

Sep 9, 2025

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Stayed 1 night

Had an authentic Japanese ryokan experience. We opted for the Japanese style bedding with half board. So the complete tatami mats, sliding shoji doors and futton bedding. Dinner was Kaiseki, and fugu was on the menu, simply amazing! Staff is also very nice and polite. I definitely highly recommend Tsuyu Ryokan!
Had an authentic Japanese ryokan experience. We opted for the Japanese style bedding with half board. So the complete tatami mats, sliding shoji doors and futton bedding. Dinner was Kaiseki, and fugu was on the menu, simply amazing! Staff is also very nice and polite. I definitely highly recommend Tsuyu Ryokan!

10

Zhengxue

EXP-logo

Feb 10, 2025

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Stayed 1 night

A hotel with rich cultural heritage, elegantly and uniquely decorated, offering attentive and thoughtful service. The hot springs are clean and refreshing, and there is a laundry and drying room available. I have already recommended it to my friends.
A hotel with rich cultural heritage, elegantly and uniquely decorated, offering attentive and thoughtful service. The hot springs are clean and refreshing, and there is a laundry and drying room available. I have already recommended it to my friends.

10

Calvin

EXP-logo

Dec 25, 2024

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Stayed 1 night

Excellent location when visiting Karuizawa. We stayed the night and were able to take advantage of the slower pace around the area.
Excellent location when visiting Karuizawa. We stayed the night and were able to take advantage of the slower pace around the area.

10

Shang Yang

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Dec 5, 2024

·

Stayed 1 night

Nice onsen area!
Nice onsen area!

Kyukaruizawa 678, Karuizawa, Japan

Location

Karuizawa is home to Karuizawa Tsuruya Ryokan. Alexander Shaw Memorial Hall and Karuizawa Station Building Memorial are local landmarks, and some of the area's attractions include Karuizawa Toy Kingdom and Kozensui. Yukawa Furusato Park and Karuizawamachi Botanical Garden are also worth visiting.

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 17:00

Before 11:00


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