Fairfield by Marriott Inn & Suites Boston Medford

We had stayed at this facility before so know it’s an “economy” hotel, but this was ridiculous. • Staff never told us at check-in that tidying, cleaning , and new towels and sheets were provided only every other day. • NO HOT WATER ALL DAY on Sat., Apr. 25, 2026. We had to ask at 7pm that night. It finally was available by 7:30pm. NO APOLOGIES by staff. • We were awakened on Sunday morning at 6pm by a fire drill and several fire engines and emergency vehicles. Apparently a toaster burned a bagel, causing smoke. NO APOLOGIES by staff. • Hanging closet space was only 9-inches wide. • There were no hooks for hanging jackets or other clothes in the bedroom or bathroom to supplement tiny hanging closet. • The only mirror in the room was in the bathroom. • Bathroom accessories other than in the shower, only included ½ bar of soap, small tube of lotion, and no shower caps or anything else. • On Sunday, we requested to the front desk that our room be made up by 1pm. They never told housekeeping who left for the day before 5pm. SOLUTION: WE REQUEST ONE NIGHT’S CREDIT ON OUR CREDIT CARD USED!!!

Everything was awesome EXCEPT for the lack of parking on premises. I had to park my car in the garage across the street which was very inconvenient.

The room was exceptionally clean! The bed and pillows were so comfortable, they promoted a restful sleep! The bathroom was beautifully appointed! This is by far THE MOST exceptional hotel I have had the pleasure of staying in!

Great stay! Clean, quiet, helpful staff, good breakfast.

Breakfast was great. No close parking, but they did validate the garage parking