Name: NH Bern The Bristol
Address: Schauplatzgasse 10, Rotes Quartier, Bern, Switzerland, Bern, Bern-Mittelland District, CH
Price range: $192–$818 per night
Rating: 8.77

What guests think

At NH Bern The Bristol, travelers consistently praise the central Old Town location and genuinely friendly staff, while feedback on rooms and amenities varies, with many finding them comfortable and modern but others noting small sizes, dated elements, and noise.

Cleanliness is generally rated highly, though several guests mention stained carpets, worn walls, or bathrooms needing deeper cleaning and better maintenance. Breakfast is frequently appreciated, the bar and lounge are popular, and there is a small gym, yet dining hours and offerings can feel limited or closed at times. Room climate control and bathroom layouts draw mixed feedback, with occasional weak or absent A/C in heat and compact sinks or showers. Best for travelers who prioritize convenience and city access over extensive on-site amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the cozy bar and lounge, and there is a small gym. Some report limited or closed bar/restaurant hours and note the lack of on-site parking.

Related guest reviews

10

ed

Oct 11, 2025

·

Stayed 1 night

Excellent staff and a very rare sight a cousy hotel bar, ed nimmo

10

Steven

Feb 15, 2026

·

Stayed 2 nights

Good location, very central. We had a big room with a balcony. Friendly staff and the lobby/bar area was nice. Recommended.

10

Nicholas

Mar 23, 2023

·

Stayed 2 nights

Very nice hotel - comfortable rooms, nice bar with great cocktails and beers on tap, very friendly staff, and great location close to the main station and many stores and restaurants.

8

Antoine

Apr 24, 2023

·

Stayed 2 nights

Il n’y a pas de restauration sur place ni de room service. Dommage. Le lit est de taille très petite pour un hôtel de ce standing à la fois en longueur mais surtout en largeur

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6

Thorsten

Feb 23, 2025

·

Stayed 1 night

Good to stay for one night, and to visit the old town. Staff friendly. Room a litte too dark; Fitness available; would be good, to have a Sauna. Breakfast o. k., variety of bred and rolls a little too less.

10

Lili

Dec 20, 2024

·

Stayed 1 night

The ladies at reception are very friendly. I received a free upgrade to a larger room and also enjoyed complimentary drinks from the bar. The location is convenient, as it's within walking distance to all the places I wanted to visit in Bern. They also have a very nice gym.

8

Debbie

Jul 14, 2023

·

Stayed 2 nights

Nice Hotel that our bus trip tour located through. Economical grocery store next door. Staff very friendly. Roof top bar a plus!

8

Rosana

Apr 19, 2025

·

Stayed 2 nights

Nice hotel in a very nice area…everything you need is around, restaurants, shops…The bar of the hotel was closed on a Friday night 🤔 fridge was not working in most rooms…

4

Riccardo

Aug 7, 2023

·

Stayed 2 nights

Not at NH Standards. Rooms are furnished with cheap forniture. During the second day of stay (a Sunday) the room was poorly cleaned. The worst was that the Bar of the Hotel is not running in Sunday so you can not eat nor drink absolutely nothing all the day. It is not a 4 stars hotel at all.

10

Jennifer

Apr 8, 2023

·

Stayed 3 nights

Very nice boutique hotel in a great location. Just around the corner from the main train station. Lots of restaurants and Old Town within walking distance. The bar had a nice interior design. The hotel can give you a free Bern transit pass (program run by the city of Bern).

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Cleanliness

Most guests find NH Bern The Bristol clean. A minority report stained carpets, mildew or limescale in showers, dusty spots, and uneven housekeeping or maintenance.

Related guest reviews

4

Paulo

Oct 22, 2025

·

Stayed 1 night

Points positifs : personnel gentil et accueillant, localisation et grande chambre. Points négatifs : réservation introuvable (première fois que ça arrive alors que je fais des réservations de la même façon depuis des années). Dans la chambre, en plus du lit il y avait un canapé lit déplié et préparé pour accueillir deux personnes en plus qui prennait trop de place et dont on n'avait pas besoin. La salle de bain était adaptée aux personnes handicapées et n'était pas pratique, une flaque d'eau se formait quand on prennait une douche. Le rideau de douche était à moitié décroché. Salle de bains sale (moisissures, tâches de calcaire et j'ai même trouvé un cheveu sur le mur) et équipements en mauvais état. La chambre n'était pas propre non plus (tâches sur le rideau, salissures sur les murs, poussière sur la tête de lit) et elle n'était pas entretenue (peinture arrachée, trous sur les murs) Prix trop élevé (300 €) pour des prestations médiocres.

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8

Christian

Jan 3, 2024

·

Stayed 5 nights

Das Personal an der Rezeption war bei jeder Begegnung super! Die Lage direkt in der Innenstadt und nur einen Katzensprung vom Bahnhof entfernt, ist umschlagbar. Überall sind Sehenswürdigkeiten, Restaurants und Einkaufsmöglichkeiten in der Nähe. Das Zimmer wartet mit eigener Nespresso-Maschine und Tee auf, auch war Wasser zur Verfügung in der Minibar. Diese Annehmlichkeiten rechtfertigen sicher laut Sterne-Guide die 4 Sterne. Es ist jedoch auf den Etagen und im Zimmer selbst ein gewisser Renervierungsstau nicht von der Hand zu weisen. Der Stoffbezug an der Wand vom Bett war z.B. teils abgewetzt. Schlecht hat der Zimmerservice abgeschnitten: ein Mal wurde eine Toilettenpapierrolle mit 3 Blättern - hübsch gefaltet - hängen gelassen und ein anderes Mal wurde keine zweite Rolle nachgelegt. Außerdem hingen an der Wand mit der Dachschräge seit meiner Ankunft Staubfussel auf Augenhöhe und die hängen da sicherlich auch schon noch viel länger. Da wird nicht richtig danach hingeguckt, schade. Nur weil eine Wand nicht zum Standard-Putzprogramm gehört, kann man das nicht einfach außer Acht lassen.

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10

HEATHER

Dec 27, 2025

·

Stayed 3 nights

Clean and courteous

4

Jennifer

Jul 6, 2025

·

Stayed 2 nights

The people working here were great, but we just completed 35 nights across 9 cities staying at 4 and 5 star hotels 80% were booked through hotels.com. This NH Hotel is NOT a 4 star hotel as represented by Hotels.com. The rug at the front door of the hotel was dirty and ratty. The walls and base boards in the room were extensively dinged and scuffed. There was mildew growing on the grout in the shower. The plastic seal at the bottom of the shower door was caked with nasty brown scum. I couldn’t tell if the indoor/outdoor type carpet was clean because it was a brown/green color and there was a strange oder in the room. And finally, when we arrived in the room, I went to use the bathroom and there was a p-bic hair sitting on the lid of the toilet. We were charged by hotels.com over $500 for the first night and I think over $300 for the second night. I felt lied to and taken advantage of by Hotels.com, but I want to make it clear that this hotel’s employees were wonderful.

10

Cyril

Nov 25, 2025

·

Stayed 1 night

Clean central friendly

10

John

Jan 31, 2025

·

Stayed 1 night

Excellent location. Hotel is clean and roomy. Good service.

4

Nir

Jan 2, 2026

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Stayed 2 nights

Tons of noise starting at 6 AM in the hallways and outside from the cleaning crew, slamming doors, car getting in and out, etc. Old carpet in the room with the stains and dirty walls.

10

Andrew

Sep 25, 2025

·

Stayed 3 nights

Nice bed, bedding and clean room.

10

Donald

Mar 1, 2026

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Stayed 1 night

The hotel was clean and comfortable. The rooms had everything to make our stay beautiful. The hotel staff was helpful and friendly

10

william

Mar 19, 2025

·

Stayed 2 nights

Room was extremely comfortable and immaculate. Staff eager to help. Fantastic location for the old town. Great breakfast.

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Rooms

Rooms are generally comfortable and modern, with some spacious options and good beds, but sizes vary. Reports include noise, small or awkward bathrooms/sinks, and weak or unavailable A/C during heatwaves.

Related guest reviews

10

Emilie

Aug 9, 2024

·

Stayed 3 nights

Very conveniently located, rooms are spacious and comfortable

10

Steve

May 4, 2025

·

Stayed 2 nights

Staff was great, solid location. Small-ish room but it was nice and comfortable

10

Steven

Feb 15, 2026

·

Stayed 2 nights

Good location, very central. We had a big room with a balcony. Friendly staff and the lobby/bar area was nice. Recommended.

8

Dennis

Jun 16, 2025

·

Stayed 1 night

Ein etwas in die Jahre gekommenes Haus mit sehr freundlichem Personal. Hellhörig, Kühlschrank im Zimmer funktionierte nicht, andere kleine Macken.aber alles.in allem gut.

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10

Gentle

Sep 26, 2025

·

Stayed 3 nights

Loved this property for our first trip to Bern! The staff was very friendly, and the decor was super adorable. Very easy walking distance to everything in the old town, safe, clean, and the beds were very comfortable too. The showerhead was the most massive showerhead I’ve ever seen in a bathroom and it felt amazing.

2

Lisbeth

Aug 11, 2024

·

Stayed 3 nights

They don’t have AC in summer. I can’t sleep and reserve another hotel.

10

Jason

Sep 20, 2024

·

Stayed 3 nights

Great stay. Appreciated large room size and good A/C (rare in Switzerland!)

2

ZARUHI

Oct 9, 2025

·

Stayed 1 night

As someone who travels a lot, I can definitely say that this hotel doesn't qualify as a 4-star hotel. It's actually a 3-star hotel by all standards. The sink looks normal-sized in the photo, but in reality, it's so small that even a small person can't even wash their hands without splashing water all over themselves.

10

Travis

Dec 4, 2025

·

Stayed 6 nights

Very helpful staff, great breakfast and spacious rooms

6

Bryan

Jun 1, 2025

·

Stayed 1 night

Disappointing! I feel like I was bamboozled! This hotel should have a 2 Star rating at best! The reviews for this property were really good and I honestly can’t understand how! I had to double check that I was at the correct hotel. We traveled as a party of 8 in Switzerland for 12 days and stayed at 7 different hotels. We loved all of our hotels except this one. The host was not very warm upon arrival. There is no parking at the hotel so I had to park 3 blocks away at a casino. I was so surprised/disappointed when I saw our room! It was outdated, had multiple dings in the wall, and had stains in the carpet. The bathroom is super tiny and the bed was extremely uncomfortable. There was no air conditioning. We laid in bed and marinated in our sweat all night. The only redeeming quality of this hotel is that it is in a fantastic location.

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Service

Service is widely described as friendly, helpful, and attentive, with smooth check-ins and proactive assistance. A few guests experienced slow responses or an unsympathetic reaction to issues.

Related guest reviews

4

Kristian

Dec 15, 2024

·

Stayed 1 night

TV wasn’t working - informed reception. Was told they would check. When I returned tv still not working. Informed receptionist at check out - she offered a small refund but then retracted as I booked via Expedia! I explained that it should not make any difference how I booked my reservation. She wasn’t at all sympathetic - just said hotel was unserstaffed and it was the weekend?

10

Anthony

Dec 21, 2025

·

Stayed 1 night

Central location, friendly and helpful staff

8

Jacqueline

Dec 3, 2025

·

Stayed 2 nights

Lovely staff, spotless, great breakfast, ideal location.

10

Travis

Dec 4, 2025

·

Stayed 6 nights

Very helpful staff, great breakfast and spacious rooms

10

Nigel

Feb 4, 2025

·

Stayed 1 night

Its the staff who make this amazing hotel

10

Georgia

Jul 10, 2024

·

Stayed 1 night

Courteous and helpful staff. They were great.

10

Yosup

Jan 12, 2025

·

Stayed 14 nights

Very friendly staff and convenient location.

10

Donald

Mar 1, 2026

·

Stayed 1 night

The hotel was clean and comfortable. The rooms had everything to make our stay beautiful. The hotel staff was helpful and friendly

10

Melanie

Jun 1, 2025

·

Stayed 2 nights

It was perfectly located and the staff was super helpful!

10

Ray

Jul 16, 2025

·

Stayed 4 nights

Had a wonderful time. Everyone there was incredibly helpful with our all our concerns I.e. where to go, how to get there and dining options.

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Location

Exceptionally central and walkable: a short walk to the main station and Old Town, with shops and restaurants nearby. Some guests noted street or construction noise.

Related guest reviews

10

Ewald

May 5, 2025

·

Stayed 2 nights

Lovely hotel in the most perfect location. Walking distance to the train station and right in The Old Town.

8

Kimberly

Mar 11, 2025

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Stayed 1 night

Hotel was good and staff where very friendly. However, there was major construction going on across the street. The construction went on all throughout the early mornings from 4 to 7 a.m. Although this is not the fault of the property it is not acceptable to have this noise while guests are sleeping.

10

Diana

May 10, 2025

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Stayed 2 nights

The location to the train station

10

Steven

Feb 15, 2026

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Stayed 2 nights

Good location, very central. We had a big room with a balcony. Friendly staff and the lobby/bar area was nice. Recommended.

10

Onat

Jul 2, 2024

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Stayed 1 night

Excellent location, 7-8 mins to the train station and right on the main shopping streets. Close to restaurants and cafes. Easy checkin, very kind staff. Modern room that is very clean. Great stay overall.

10

Morgan

Jul 27, 2025

·

Stayed 2 nights

Very convenient spot for shopping eating and drinking

10

Mary

Sep 22, 2025

·

Stayed 3 nights

Perfect location for train station and city centre.

10

Rodney

Jan 25, 2025

·

Stayed 2 nights

Great location in the Old Town area of Bern. Everything is walking distance. Beautiful place.

10

Stephan

May 26, 2025

·

Stayed 4 nights

Tolles Hotel mitten in der Stadt. Bahnhof in direkter Nähe.

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8

Megha

May 7, 2025

·

Stayed 2 nights

The hotel was close to the train station. Walkable to attractions.

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Dining

Breakfast is often praised for quality and variety, though some found it limited or overpriced. Bar is pleasant but hours can be inconsistent, and on-site dining or room service options feel limited.

Related guest reviews

10

Paul

Oct 7, 2025

·

Stayed 1 night

Great location; Terrific restaurant, dinner and breakfast; friendly and helpful staff; good shower

10

Nicholas

Mar 23, 2023

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Stayed 2 nights

Very nice hotel - comfortable rooms, nice bar with great cocktails and beers on tap, very friendly staff, and great location close to the main station and many stores and restaurants.

6

audrey

Sep 4, 2023

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Stayed 1 night

Our room was very small and very dark, breakfast was far too expensive to eat there.

8

Jacqueline

Dec 3, 2025

·

Stayed 2 nights

Lovely staff, spotless, great breakfast, ideal location.

10

Travis

Dec 4, 2025

·

Stayed 6 nights

Very helpful staff, great breakfast and spacious rooms

8

Mauricio

Oct 9, 2025

·

Stayed 3 nights

Buena habitación. Excelente servicio. Desayuno muy pobre. No hay fruta ni option de pedir huevos al gusto

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10

Nesrine

Dec 1, 2024

·

Stayed 1 night

Excellent location near train station & plenty of restaurants and coffeeshops. The rooms are nice and clean. Breakfast was very good. I would definitely stay again here.

10

william

Mar 19, 2025

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Stayed 2 nights

Room was extremely comfortable and immaculate. Staff eager to help. Fantastic location for the old town. Great breakfast.

10

Malinda

Aug 8, 2024

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Stayed 1 night

Loved how close to the train station this hotel is, as well as lots of shopping and dining options right around. The breakfast buffet was very nice. I was allowed to check in earlier than typical check-in which was super helpful after travel from the U.S.

4

Riccardo

Aug 7, 2023

·

Stayed 2 nights

Not at NH Standards. Rooms are furnished with cheap forniture. During the second day of stay (a Sunday) the room was poorly cleaned. The worst was that the Bar of the Hotel is not running in Sunday so you can not eat nor drink absolutely nothing all the day. It is not a 4 stars hotel at all.

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Month	Average price
January	$216
February	$238
March	$233
April	$225
May	$272
June	$319
July	$248
August	$295
September	$328
October	$274
November	$263
December	$223

Su	Mo	Tu	We	Th	Fr	Sa
				1 $818	2 $300	3 $308
4 $216	5 $251	6 $247	7 $236	8 $220	9 $235	10 $237
11 $194	12 $234	13 $272	14 $255	15 $362	16 $309	17 $212
18 $197	19 $248	20 $293	21 $285	22 $296	23 $255	24 $208
25 $198	26 $224	27 $261	28 $239	29 $295	30 $201	31 $208

NH Bern The Bristol

Prices for NH Bern The Bristol

Monthly average prices

About this property

Location

Room options

Premium Room (Extra Bed 3 Adults + 1 Child)

Standard Single Room

Superior Room, Balcony

Premium Room (Extra Bed 2 Adults + 2 Children)

Standard Room

Superior Room

Grand Premium Room

Premium Room

Guest reviews of NH Bern The Bristol

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about NH Bern The Bristol

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $329	22 $305	23 $310	24 $272	25 $248	26 $234
27 $192	28 $320	29 $306	30 $801