Is parking available at the property?

Free self parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee of approximately USD 28 per person.

Are pets allowed at the property?

Pets are allowed with a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

Yes, airport shuttle services are available. The preferred airport is Punta Cana Intl. Airport (PUJ), located 3.2 km away. Shuttle arrangements can be made directly with the property.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional details can be confirmed by contacting the property.

What is the location of the property in relation to key landmarks?

The property is located on the beach, within a 15-minute drive of Punta Cana Beach and Downtown Punta Cana. It is 0.9 km from Punta Cana Beach and 12.3 mi from Bavaro Beach.

Does the property have a swimming pool?

Yes, the property features an outdoor pool, including a children's pool. The pool is operational year-round.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified, but families are accommodated.

What are the policies regarding extra beds and cribs?

The property offers cribs, and guests can request additional beds. Availability and any associated costs may apply, and advance requests are recommended.

The Westin Puntacana Resort - Luxury in Punta Cana

Average nightly price at The Westin Puntacana Resort by month, last 12 months (USD)
Month	Average price
January	US$409
February	US$363
March	US$407
April	US$345
May	US$287
June	US$275
July	US$268
August	US$228
September	US$201
October	US$252
November	US$296
December	US$454

What guests think

At The Westin Puntacana Resort, travelers highlight a beautiful, quiet oceanfront setting near the airport, spacious rooms with views, and especially friendly staff, creating a relaxed atmosphere that many families and couples find easy, safe, and convenient.

The beach is attractive, but recurring sargassum can limit swimming and enjoyment. Food quality ranges from good to excellent, yet prices are high, choices can feel limited, and added service charges or resort fees catch some by surprise. Rooms are generally spacious and comfortable, though a few guests cite dated elements, noise or AC issues, and patchy in-room Wi-Fi; the large pool and convenient shuttles are consistent highlights, while a small on-site market is notably absent. Expect a low-key resort stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large, well-kept pools and a convenient shuttle within the Punta Cana complex are widely praised, and golf access is a plus. Several guests missed having a small on-site market.

Related guest reviews

10

carolyn

24 Apr 2025

·

Stayed 5 nights

Fabulous! The lobby is gorgeous, hotel was easy to navigate and offered transportation to tennis, golf, spa, restaurants. The property was pristine, friendly staff and on-site restaurants were delicious. The beach was beautiful and the water was calm

10

Jose De Jesus

1 Feb 2026

·

Stayed 3 nights

Clean room, good breakfast and nice beach. Excellent golf facilities.

10

Freddy

4 Jun 2025

·

Stayed 4 nights

Excellent ambiance - quiet and relaxed. Not crowded. Several beach, pool and dining options between properties of the complex. Staff was excellent, excursions arranged through concierge.

10

Dean

24 Mar 2024

·

Stayed 6 nights

If you want a relaxing break, great place. It’s not the party place like the all inclusives. The entire staff were super friendly. We loved being a $10 Uber ride to Punta Cana Village and some great restaurants. Beach was nice. Shade was available at beach and pool. Only downside is just like many resorts, food and drink prices are high. Also, I don’t understand why resorts like this don’t have a small market for drinks, snacks and pizza (like the Westin in Cabo). We decided to go to the market on day two so we had drinks and snacks for the room. Overall, high rating and will likely return.

10

Hellen

21 Jul 2025

·

Stayed 3 nights

From the moment we arrived, excellent service, early check-in, great staff, spacious room, beautiful white sand beach, large pool, and delicious food.

10

Kevin

15 Feb 2025

·

Stayed 1 night

We stayed at this hotel after our flight was cancelled. They were very accommodating considering I booked the reservation late in the evening. For the short time there we enjoyed the dining options, cleanliness and airport transportation.

10

Andres

27 Jul 2025

·

Stayed 1 night

The setting, pool, and the building

8

Heather

26 Aug 2025

·

Stayed 4 nights

Beautiful property, great staff. The DR is gorgeous and would absolutely stay here again, only would’ve loved maybe a small grocery on site.

10

Thomas

2 Apr 2025

·

Stayed 3 nights

Golf and kiteboarding on your doorstep. Beautiful beach and great restaurants.

10

yolanda

13 Aug 2025

·

Stayed 3 nights

Courteous, helpful staff eager to ensure a comfortable stay. The property is beautiful and far from most things. Free airport shuttle.The rooms are spacious. We had two rooms king size and double. Several onsight restauraunts we tried 3 of them. The service charge, gratuity and a 3rd charge felt excessive everytime we ate in a restaurant.

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Cleanliness

Public areas and many rooms are described as very clean. However, there are recurring reports of housekeeping misses, odors, or maintenance issues in some rooms.

Related guest reviews

10

Jeremy

16 Jan 2026

·

Stayed 1 night

Beautiful resort very clean great staff

4

Pierre

7 Feb 2025

·

Stayed 2 nights

El 4 de Febrero llegué a la propiedad y al entrar en la habitación quedé alucinado…. Mancha roja….. grande en el cubre cama 😱, camas mal hechas, nevera no funcionaba, la plancha tampoco funcionaba y al reclamar mi pidieron 10$ diarios por una nevera. Ah y las luces de la habitación encendían y se apagaban tipo discoteca. Reclamé y me cambiaron de habitación, en la nueva habitación nevera….. tampoco funcionaba 😱 El gerente me prometió una compensación de parte del hotel al día siguiente, por los horrores vividos. Tres días después, sigo esperando el ofrecimiento del gerente del hotel Con lo que vale una noche en él Westin, es realmente imperdonable todo lo sucedido. En fin………………..

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10

Paul Anthony

21 Jan 2023

·

Stayed 7 nights

Well organized, very clean.

10

Nathaniel

2 Apr 2024

·

Stayed 6 nights

Clean, quiet, wonder beach area, pools were amazing.

10

Peggy

2 Jul 2024

·

Stayed 4 nights

Everything was convenient and very clean. Safe as well.

8

Donald

22 Jan 2026

·

Stayed 2 nights

Our room was not cleaned or restocked during our stay. Otherwise all else was OK

6

lynette danielle

5 Feb 2024

·

Stayed 3 nights

The resort was beautiful once we arrived. The room we were assigned to had dead bugs and spider webs in the corners or the room that were very visible. They immediately upgraded our room and move us. We then moving into a room that smells highly of mildew. The shower was lined in mold, the ac vent is above the bed and dripped water on us all night. No one really understood English on the property or spoke it. All tv shows are in Spanish as well. We dined in at two of the restaurants which one over charged us by $40. We went to breakfast once and they attempted to charge us $71 for two. We did not eat because it was cold as soon as we sat to eat. We honestly will not be returning or referring this resort.

10

Sarah GoLightly

23 Jul 2025

·

Stayed 1 night

Resort is beautiful and well maintained. Some deferred maintenance in room.

6

Simone

17 Sept 2025

·

Stayed 1 night

Staying at the Westin this time was very desapointed , the bed was smelling bad. A lot construction, and over price , don’t think I’m going back there , is a lot opcional in Punta Cana ,

10

Erica L

20 Dec 2022

·

Stayed 19,339 nights

This was my second time staying at the Westin and once again, had a great time at this relaxing location. The rooms were clean, the beach pristine, and the staff was amazing. Would hands down recommend this resort to others. Huge thank you to the staff for making our stay great.

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Rooms

Rooms are generally spacious and comfortable with balconies and ocean views. Some guests note dated decor, thin walls or AC noise, limited bathroom privacy, and underwhelming Wi-Fi.

Related guest reviews

8

Akin

13 Jun 2025

·

Stayed 1 night

The internet service in the rooms wasn’t impressive. Can be better.

8

Michael Dacosta

30 Jun 2025

·

Stayed 3 nights

Quiet, clean, and excellent staff. I know this is crazy to say, but the ac was tooo cold!! LOL I wish there was a kids pool and no kids is the whirlpool. There was No authentic music playing anywhere nor authentic food. It was a great stay despite being these little things.

10

Jeffrey Walter

31 Jul 2025

·

Stayed 4 nights

Food quality and presentation was first class. The staff were great and attentive. The guest rooms were spacious and clean with great balcony.

8

Simon

7 Apr 2025

·

Stayed 1 night

Some minor issues with the room, and walls are paper thin…

10

Aden

13 Aug 2025

·

Stayed 1 night

Resort is beautiful and spacious rooms.

6

Matthieu

22 Mar 2023

·

Stayed 1 night

Rooms were clean, very convenient check in and very kind staff. But : - our 335 room just next to air conditioning therefore noisy, - no hot water at all from 5am until our departure. Not able to take a shower before taking plane. All this for 500 usd the night. A little overpriced compared to services and lack of any solution to just be able to take a shower before our travel beck to Europe. Compound is nice, beach very pleasant. But a very US mindset (loud music, « coffee » at breakfast…). Not a relaxing mood. Anyway, if there was not these issues of air conditioning noise (the one of the main building, just in front of our room door) and lack of any solution in the absence of hot water, could be a nice stop for one night or two before taking the plane.

10

Hasay

12 Nov 2025

·

Stayed 4 nights

Great view and stay

10

Dayron

8 Oct 2025

·

Stayed 4 nights

It’s beautiful a great view to the ocean

10

yolanda

13 Aug 2025

·

Stayed 3 nights

Courteous, helpful staff eager to ensure a comfortable stay. The property is beautiful and far from most things. Free airport shuttle.The rooms are spacious. We had two rooms king size and double. Several onsight restauraunts we tried 3 of them. The service charge, gratuity and a 3rd charge felt excessive everytime we ate in a restaurant.

10

Linda

1 Nov 2024

·

Stayed 5 nights

The hotel was very well kept inside and out although maybe a little dated. The rooms really need to have proper bathroom doors. The current design doesn’t provide much privacy. The entire staff was wonderful…..very friendly, warm and responsive. They seemed to genuinely care that their guests have the best experience possible. The hotel provided transportation everywhere around the property making it so easy to get around. Our vacation was spectacular.

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Service

Staff are frequently praised as friendly, accommodating, and proactive. Service consistency varies, with complaints about rough or slow check-in, limited information at arrival, billing/resort-fee issues, and occasional slow or inattentive responses.

Related guest reviews

2

Rebekah

15 Apr 2024

·

Stayed 3 nights

I usually don’t take the time to write negative reviews but this really warrants it. The service at this so called luxury resort was appalling. Staff were mostly rude (a few nice ones here and there), I’m talking being aggressive asking me why I don’t speak Spanish (wasn’t a joke, asked me on 2 different occasions). Before I could finish my breakfast, they brought the check for me to sign (restaurant wasn’t even busy), food was pretty terrible- room service they charge service charge AND USD5 delivery which seems unwarranted. Worst of all, the room service guy messed up and had to come back later while I was sleeping and was banging at the door like a gangster at 10pm at night. It could’ve waited until the morning, not like I was going anywhere. They also overcharged me for the resort fee, I didn’t realise until I thought it seemed very expensive so double checked. Had to go to reception and ask for a refund- they were hesitant at first and said “oh the resort fee is for the shuttle bus”. The shuttle bus I didn’t even use. Housekeeping took away the bath robe for whatever reason, and there were no slippers. No mugs in the room- just paper cups. Poor amenities. On top of this, before I arrived I emailed twice about a shuttle from the airport, and asked if they could book a restaurant for my birthday, and they didn’t even respond. Stay somewhere else. Staff arrogant and rude and just plain awful.

2

Tyson

15 May 2025

·

Stayed 1 night

Hotel is nice.. but dont leave your credit card with them.. I ask them to call me a taxi to the airport.. I paid the taxi in cash (20$ crazy for a 6 min drive but ok wtv) after I arrived home I received an email receipt and the hotel had charged me for the taxi.. 19 days later and I am still going back and forth with them for a refund. I spent 1000$ for 1 night and they are hustling me for 20$ very weird.. and very disappointing experience after what was a very nice hotel stay

10

Evelyn

23 Feb 2026

·

Stayed 4 nights

This was a beautiful property, with comfortable rooms and a lovely, uncrowded beach. Three on-site restaurants were both very good, and there was a convenient shuttle service to take us to other restaurants and shopping. But what really made our stay a wonderful experience was the staff. Every single person we encountered was pleasant, friendly and willing to help.

6

Brandon

29 Oct 2025

·

Stayed 6 nights

Check in was rough After 14 hour flight Young man at front desk said…. I have a queen bed on 3rd floor for you. I just need to

10

Angela

9 Jul 2024

·

Stayed 7 nights

The staff was amazing!!! Alberto at Kite, Maria at the lobby bar, Angelo at check in, house keeping and the bell men!!! I really enjoyed my stay at the Westin!!! We were greeted everyday! I felt like family! I’m already planning a trip back! Thank you Westin for the AWESOME hospitality!!!

10

Charles Wayne

5 Dec 2024

·

Stayed 7 nights

Staff was top notch, service was great and very friendly! Great location with a safe walking area between properties! Rooms ver clean and great maid room service. Beautiful pool area! Highly recommend!

10

Doug

22 Mar 2025

·

Stayed 6 nights

The staff, convenience from airport, calm atmosphere and beautiful property made our stay the perfect family vacation we will never forget - thank you !

8

Martita

19 Jul 2025

·

Stayed 3 nights

Front desk doesn’t give you information like the restaurant hours and where are they located. We ask for the steak house reservations and when we came to the lobby the guy told us oh they are not open today sorry. Staff is nice they greeted you . We were staying here for 3 days 2 of us in those 3 days we got only 2 toilet papers .The time for check out was at 11 . We went out to have breakfast but went we came back to start get ready to check out our keys were not working and it was 9 am .

8

Jeramiah

29 Jul 2025

·

Stayed 1 night

The room service was over priced for and could not get our order right. Burger, club sandwich, fruit tray, ice cream. $90.24 - the fruit tray was never delivered, the ice cream arrived as a melted bowl of chocolate milk. Called to ask about the fruit tray and was placed on hold 3 different times. They deliver guy instructed us to call about the fruit tray and said he was sorry about the ice cream. When finally getting through to someone about the fruit tray they said they could not make out what I was saying because of the static on the call. The phones in the rooms are cheap wireless phones. Other than this issue the property is beautiful.

10

Walter Ivan Lon

23 Sept 2025

·

Stayed 4 nights

The property, staff, and amenities are great. This is a very calm and relaxing environment. They will do anything in their power to make your stay better.

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Location

Very convenient to the airport and set within a safe, quiet resort area with beach access. It feels somewhat isolated, though the hotel shuttle eases trips to nearby restaurants and shops.

Related guest reviews

10

Daniel

22 Jul 2024

·

Stayed 3 nights

Location is great, within Puntacana Resort, therefore very safe, private and different beach and dining options.

8

Gevork

18 Mar 2024

·

Stayed 7 nights

I liked how remote and quiet it is. Everyone was nice and friendly. One thing that I did not like was they would not allow uber pickup from the resort. We had to order a taxi and it was ridiculous rates even to go out of the resort. Very inconvenient.

8

Maria

30 Jul 2025

·

Stayed 6 nights

Very isolated and transportation might need improvement but it was very low season

8

Gevry Danielle

21 Mar 2025

·

Stayed 4 nights

We really enjoyed our stay at the Westin. It was a quick trip and got to the property in 10 mins from the airport. The beach was beautiful, the water calm and the pool was great. The food was overpriced but we found other places to go nearby that were very good.

8

Angel

27 May 2025

·

Stayed 2 nights

It was perfect to rest for a few days. Close to the airport and beautiful beach.

10

Dean

24 Mar 2024

·

Stayed 6 nights

If you want a relaxing break, great place. It’s not the party place like the all inclusives. The entire staff were super friendly. We loved being a $10 Uber ride to Punta Cana Village and some great restaurants. Beach was nice. Shade was available at beach and pool. Only downside is just like many resorts, food and drink prices are high. Also, I don’t understand why resorts like this don’t have a small market for drinks, snacks and pizza (like the Westin in Cabo). We decided to go to the market on day two so we had drinks and snacks for the room. Overall, high rating and will likely return.

8

Kurt Anthony

21 May 2025

·

Stayed 5 nights

Punta Cana has come so far in the last 5 years! Conveniently located and you get what you pay for…it’s the Westin, not the Ritz. Would go back!

10

Alejandro

7 Aug 2025

·

Stayed 1 night

Great location thanks

8

Lorenz Stefania Matias

27 Jun 2025

·

Stayed 4 nights

The hotel is accessible and convenient to walk and the premises are beautiful and very well kept. The staff is very helpful and friendly. I disliked the confusion around breakfast being included in my reservation because I was part of a wedding party. It looks like the bride and groom were charged for their guests breakfast as well as many of the guests. Including myself. The restaurants are extremely overpriced. The quality of the food is good however, for someone that understands costs, the food is unreasonably expensive. The beach bar had great drinks and shareable food. Which I found very convenient. The shuttle service was a great add on. It was very easy and fast to get to the hotel from the airport and viceversa. They also drive you outside of the hotel if needed. Overall, I had a great experience. I only disliked how unnecessarily costly the food is. Punta Cana should not be more expensive than Miami, New York, France, etc.

10

yolanda

13 Aug 2025

·

Stayed 3 nights

Courteous, helpful staff eager to ensure a comfortable stay. The property is beautiful and far from most things. Free airport shuttle.The rooms are spacious. We had two rooms king size and double. Several onsight restauraunts we tried 3 of them. The service charge, gratuity and a 3rd charge felt excessive everytime we ate in a restaurant.

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Dining

Food quality is mixed to good, but many guests find on-site dining expensive, with limited variety at times and occasional service or room-service issues. Breakfast is often tasty yet overpriced, and some venues close on certain nights.

Related guest reviews

8

Sebastian

13 Aug 2023

·

Stayed 9 nights

We enjoyed how quite and relaxing the property was. Prompt friendly service. Very clean beach. Food and drink were expensive. Not much seafood or Dominican food on the menus.

8

lia

17 Jul 2025

·

Stayed 6 nights

It was very comfortable but secluded. There is nothing to do nearby. They do offer shuttle service to one of their sisters hotels which have other restaurants but that’s about it. Unfortunately it had sargassum on the beach, which it was disappointing. Hotel restaurants were overpriced and had ok food.

10

Jeffrey Walter

31 Jul 2025

·

Stayed 4 nights

Food quality and presentation was first class. The staff were great and attentive. The guest rooms were spacious and clean with great balcony.

4

James

5 Jul 2025

·

Stayed 1 night

I was a bit disappointed. It’s very expensive for what you get, plus you have to pay a resort fee. I was staying for one night in order to get a plane early the next day. The beach is really pretty, but DR has lots of pretty beaches. The restaurant is really expensive and you’re captive from going anywhere else. The breakfast buffet is terrible.

8

Tony

3 Jul 2025

·

Stayed 6 nights

A Beautiful Resort Experience Undermined by Overpriced and Underwhelming Dining Overall, our stay at the resort was pleasant in many ways, but significantly marred by one major drawback: the food. The Positives: The highlights of our visit included the resort’s stunning pool area—spacious, clean, and well-maintained, it was truly a joy to use each day. The staff throughout the resort were consistently courteous and helpful, providing service that was both prompt and kind. Additionally, the housekeeping team did an excellent job keeping the rooms spotless, with reliable daily cleanings that made returning to our accommodations each evening a small pleasure. These elements certainly contributed to a strong first impression and a relaxing atmosphere overall. The Challenges: The beach, unfortunately, wasn’t as enjoyable due to the overwhelming presence of seaweed. To be fair, the resort makes a visible effort to clear it regularly, but the sheer volume brought in by the tides makes this a nearly impossible battle. While disappointing, this issue is clearly a result of natural conditions and not something the resort can be fully blamed for—it’s simply an unfortunate reality of the location during this season. The Disappointment—Dining: What truly soured our experience, however, was the food—both in terms of quality and price. Given the resort’s relative isolation and lack of accessible alternatives, guests are essentially a captive audience when it comes to dining options. And

8

Christopher

8 Jan 2025

·

Stayed 4 nights

Very nice place, very expensive for food and drink

8

Patricia

29 Jun 2025

·

Stayed 4 nights

My room was updated and clean and included daily maid service. Would have liked to see piles of dead bugs (insect repellent) in walkways swept up more frequently. Restaurants were good, but the one touted for great dinner was closed for 2-3 nights. Pools were great; the beach had the seaweed issue; effort was made to clean it. Would have liked the hotel store to carry an assortment of snacks…

8

Lorenz Stefania Matias

27 Jun 2025

·

Stayed 4 nights

The hotel is accessible and convenient to walk and the premises are beautiful and very well kept. The staff is very helpful and friendly. I disliked the confusion around breakfast being included in my reservation because I was part of a wedding party. It looks like the bride and groom were charged for their guests breakfast as well as many of the guests. Including myself. The restaurants are extremely overpriced. The quality of the food is good however, for someone that understands costs, the food is unreasonably expensive. The beach bar had great drinks and shareable food. Which I found very convenient. The shuttle service was a great add on. It was very easy and fast to get to the hotel from the airport and viceversa. They also drive you outside of the hotel if needed. Overall, I had a great experience. I only disliked how unnecessarily costly the food is. Punta Cana should not be more expensive than Miami, New York, France, etc.

8

Jeramiah

29 Jul 2025

·

Stayed 1 night

The room service was over priced for and could not get our order right. Burger, club sandwich, fruit tray, ice cream. $90.24 - the fruit tray was never delivered, the ice cream arrived as a melted bowl of chocolate milk. Called to ask about the fruit tray and was placed on hold 3 different times. They deliver guy instructed us to call about the fruit tray and said he was sorry about the ice cream. When finally getting through to someone about the fruit tray they said they could not make out what I was saying because of the static on the call. The phones in the rooms are cheap wireless phones. Other than this issue the property is beautiful.

8

rafael diaz

25 Jul 2025

·

Stayed 4 nights

Luxury in a compact manner. All room amenities and service was excellent. Restaurants are A+

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $377	13 $367	14 $267
15 $257	16 $254	17 $295	18 $320	19 $361	20 $429	21 $420
22 $397	23 $395	24 $397	25 $398	26 $347	27 $348	28 $347
29 $347	30 $286

Su	Mo	Tu	We	Th	Fr	Sa
		1 $348	2 $340	3 $338	4 $372	5 $365
6 $339	7 $339	8 $339	9 $347	10 $340	11 $385	12 $399
13 $339	14 $347	15 $315	16 $340	17 $330	18 $303	19 $420
20 $429	21 $420	22 $555	23 $712	24 $714	25 $864	26 $844
27 $844	28 $839	29 $817	30 $863	31 $817

The Westin Puntacana Resort

Prices for The Westin Puntacana Resort

Monthly average prices

About this property

Location

Room options

Premium Room, 1 King Bed, Ocean View (Balcony)

Traditional Room, 2 Double Beds, Ocean View (Balcony)

Suite, 1 Bedroom

Junior Suite, 1 King Bed with Sofa Bed, Balcony, Ocean View

Suite, 1 King Bed, Balcony, Ocean View

Traditional Room, 1 King Bed, Ocean View (Balcony)

Guest reviews of The Westin Puntacana Resort

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Westin Puntacana Resort

Prices for upcoming dates