Porta Castello Suites

Rooms are decent size for Europe and are ok for sleeping at night. The bathroom was very nice, but the shower leaked all around the pan requiring multiple towels to soak up. Parts of the room were neglected i.e. the curtains were filthy, the twin bed had a cover over it that had hair all over, but we placed our suite cases on it as there is no floor space. The mini fridge was so mini you could put a drink or two in it and it was not cold. The elevator was broken when we arrived on Sunday and was fixed by end of day on Monday. The railing for the stairs in the common area were broken and could not be used for people who require assistance walking down the stairs. Had everything been clean and in working order, I would have given this place 5 stars.

Es un hotel ubicado en la planta de un edificio viejo y con mal mantenimiento, hay un elevador muy viejo y pequeño, pero el piso donde están las habitaciones está muy limpio y ordenado. El cuarto pequeño pero impecable limpio y cómodo. El baño muy limpio, sábanas, almohadas y toallas de excelente calidad y limpias. La ubicación es perfecta, llegas a los sitios de interés turístico en el centro de Roma y a tres cuadras del Vaticano. A pesar de lo viejo del edificio lo califico con 10.

Well.. I didn’t know this wasn’t a hotel lol! The email communication before the stay didn’t even tip me off. Yeah.. not a world traveller.. until now! Loved the place! Authentic Roman experience from the ancient gated elevator down to the big shutters that I threw open to enjoy the streetscape. Room has been beautifully redone. Bathroom is just great. The two bedroom setup was perfect for my purposes as two couples split the room. Would also be great for a family of 4 or even 5 with the couch. Easily walkable to the Vatican and Trastevere food district. Email communication was excellent and instructions for entry were clear. Easily managed from across the pond. Be aware that staff are only there in the morning. I would definitely use this property again.

This place was so expensive for what it was! Hit room (couldn’t get AC to work), shower leaked heavily when used. The person running it would inquire often when you would pay the room tax- but then was hardly ever there to collect payment.

Nice apartment in Rome, we enjoyed our stay. Hard to find parking though.

Bonito lugar en bella ciudad pero difícil de hubocar y poco espacio para estacionar un auto.

This place is very close to Vatican. Rooms are so clean and comfortable. The area is safely controlled. If you want to eat something, you can use cutlery at shared kitchen. (Not able to cook yourself) Remember that the reception opens at 10 AM and the manager leaves at 1 PM. Yet, you can easily get to your room thanks to detailed instruction by the manager.

At the suites everything was great but the building was very old, stairs not enough light nor clean and the elevator is also very old. I appreciate the administrator help with everything. The checkin and check out was easy.

Elevator wasn’t working, Air conditioning wasn’t working

This was a unique hotel for us and we enjoyed it immensely. We are a family of five and had two rooms. I will say it was a little hard to find even with the address. Just know that it has a big wood door hand looks like a residential entrance. There is a small sign to the right of the door with the hotel‘s name along with several other names on that sign. Again, it was small and so we weren’t sure we were in the right place once you go inside it is on The second floor. The woman at the front desk was very warm and inviting and took our luggage early until our room was ready. She was a wonderful host. It was located well in very walkable for breakfast and dinner restaurants as well as a small market across the street. Would absolutely stay here again.

Rooms are decent size for Europe and are ok for sleeping at night. The bathroom was very nice, but the shower leaked all around the pan requiring multiple towels to soak up. Parts of the room were neglected i.e. the curtains were filthy, the twin bed had a cover over it that had hair all over, but we placed our suite cases on it as there is no floor space. The mini fridge was so mini you could put a drink or two in it and it was not cold. The elevator was broken when we arrived on Sunday and was fixed by end of day on Monday. The railing for the stairs in the common area were broken and could not be used for people who require assistance walking down the stairs. Had everything been clean and in working order, I would have given this place 5 stars.

Es un hotel ubicado en la planta de un edificio viejo y con mal mantenimiento, hay un elevador muy viejo y pequeño, pero el piso donde están las habitaciones está muy limpio y ordenado. El cuarto pequeño pero impecable limpio y cómodo. El baño muy limpio, sábanas, almohadas y toallas de excelente calidad y limpias. La ubicación es perfecta, llegas a los sitios de interés turístico en el centro de Roma y a tres cuadras del Vaticano. A pesar de lo viejo del edificio lo califico con 10.

Very clean, convenient, close to the Vatican Museums, good restaurants. Very modern rooms, well lit, good space.

Very clean place!!!!!

Spacious, great for our family. Clean and updated. Great location. Morning croissants were a nice touch.

My expectations for a 4 star were a bit different. Room was nice. Bathroom good etc. Cleaniness could have been a bit better.A towel wasnt laundered well

Beautiful, high quality accommodation. Bright, spacious and very clean. Very close to the Vatican with lots of restaurant options close by. Communication was excellent and the whole process was easy and effortless. Fresh croissants provided each morning was a bonus and appreciated.

Muy limpio y el staff súper amable y servicial, todo perfecto!! La entrada al edificio tal vez no da una buena impresión pero ya que estás en la suite, todo muy bien. ☺️

Porta Castello Suites had extremely good service and cleanliness. They were also really helpful in assisting us with our needs.

방은 혼자쓰기 충분히 컸고, 깨끗했습니다. 다만, 샤워부스에서 샤워를 하면 부스 문 밑의 필름 (실리콘 ??) 부분이 느슨해서 계속 물이 밖으로 새어 나와 불편했습니다. 숙소 측에서도 인지하고 있는 부분입니다. 조식은 6시쯤 빵집에서 정말 맛있는 크루아상(4~5가지 맛)을 넣어 주는데, 커피와 함께 먹으면 정말 맛있습니다. 체크인때, 오후 3시 이후에 가면 데스크에 사람이 없습니다. 하지만, 문자로 어떻게 들어가야 할지 이야기해주시기에, 불편은 없었습니다. 바티칸 베드로 대성당도 가까웠고, 산탄젤로성도 걸어서 10분 내외여서 운동삼아 하루 다니시기 좋습니다.

It was well situated near the Vatican, at 10 minutes walk from metro station. The girl that receive us who makes the rooms and speaks Spanish. She was very good, polite and explain us everything. The only but, is that the room was kind of small. But in general the place is really good.

Nice and spacious room. Very friendly personnel.

It was nice. Two king size beds were perfect for a family of four.

Really nice room, ideal for families of 5. Its one of the very few places that offer accomodate 5 people together. Beds are really comfy. We all had an amazing nights sleep after longs walks around Rome. Very clean and the location was excellent. Highly reccomended. We will be coming back

The room was very small for 1 sofa bed and 1 bed; however, bathroom and bed were so comfortable. The color in the room was very calm and classy so that helped us forget how small the room was. Highly recommended if anyone does not plan to stay in room too much.

The rooms were big and bright and modern. The area had great shops and grocery stores near by and the Vatican was very close.

Very nice room, with comfortable beds & spacious.

Beautiful, high quality accommodation. Bright, spacious and very clean. Very close to the Vatican with lots of restaurant options close by. Communication was excellent and the whole process was easy and effortless. Fresh croissants provided each morning was a bonus and appreciated.

Wonderful hospitality, comfortable rooms with good AC.

Flott beliggenhet og herlig rom med gode senger.

We had a wonderful stay at Porta Castello Suites! The room had everything we needed, very comfy bed and lovely shower! The croissants provided in the morning were a lovely touch! Staff were very friendly and welcoming! Very easy to check in, with the check in instructions provided.

The rooms were excellent. The staff are only present from 10:00 AM to 1:00 PM, but they are very responsive. Access is easy with pass codes.

What a great place to stay. We could walk to everything. The host was amazing.

Great stay as family of five in really lovely room very conveniently located - super friendly and helpful staff and great communication.

We stayed for 6 nights and were very pleased with everything. All the staff was friendly and very helpful. The location was perfect for the places we needed to visit. Lots of restaurants and services nearby. I already miss the expresso and the cornetto every morning.

Good location close to St Peter’s and the Vatican. The hotel was nice and the rooms were clean. Our bed was a little older and it felt like we rolled to the middle some, but still comfy. The air conditioner was difficult to figure out but worked well once we figured it out. Service was a little lacking for me: no staff onsite except when we checked in and response time via WhatsApp chat was a little slow. The worst part was I had requested a car to pick us up and take us to the airport. I confirmed a time of 8:30am for two days out when we were checking in. When I texted the night before for confirmation, I was told that they can’t book a car on such short notice? I guess they just forgot about the conversation when we checked in… in any event, I was able to book a car myself via Uber. Overall, it was a good hotel, just a little lacking in communication.

When I arrived at the suites around 4:00 pm, I buzzed the intercom but no one answered. I then called the hotel and was told that staff had been there until 1:00 pm but had already left. This was surprising, as Hotels.com stated that check-in hours were from 3:00 pm to 6:00 pm. I was then asked to send my passport information via WhatsApp, and only after that was I finally given instructions on how to access the room. Additionally, the room was advertised as having two bedrooms, which was misleading. Upon entering the unit, you walk directly into the first bedroom, and the second bedroom is immediately adjacent, but there is no door between the two rooms.

overall the room itself wasn’t bad & more space than most places i’ve tried in europe. The issue I had with this location was that there was no wifi literally my entire stay & that’s something that they advertise to have. after ignoring multiple messages they claimed the issue was in the whole area but that didn’t add up because the restaurant on the first floor had wifi the whole time because i walked around and asked multiple places near by. besides the no wifi our TV didn’t work so it’s not like after a long day we had something to keep us entertained since our phones weren’t an option either. & the only way to contact the front desk was just through chat because they were also never there and available in person. so they were excellent at ignore messages and replying every once and a while when they felt like it. After complaining every single night the literal night before i left they decided to buy a router and have temp wifi until “issue was resolved” which was useless to me by that point because I was leaving the following morning. the staff who replies to the messages also had a nasty attitude about the whole situation. I was also promised 100 dollar refund for the inconvenience which I never received & after confronting them about they said I would only get it if I left a positive review. & since I wasn’t counting on it with all the lies they told me though the whole trip. here’s my honest review don’t stay there!!! rude staff & a places full of lies. :)

Great communication, very attentive.

Porta Castello Suites had extremely good service and cleanliness. They were also really helpful in assisting us with our needs.

Friendly staff, location and cleanliness

Stayed here for 4 nights with my family of 3 and we had such a great stay. Location is perfect and only a few minutes away from the Vatican. It’s on a nice quiet street and very easy to find. It’s a nice 20 minute walk to so many tourist sites and other popular areas with tons of food options. Hotel was super communicative and made our stay easy and enjoyable. Was the perfect stay for us and would definitely stay at again!

This place was perfect for my family of 5, great restaurants around the area, a 5-10 min walk to the Vatican would definitely stay here again

Proximity to St Peter Basilica, Bus station , cleanliness

This Place is EPIC, your 5 min away from there Vatican, a 20-25 min walk from the coliseum or anything else you'd want to see, fresh pastries every morning, spotlessly clean and super quiet, I just said to my wife how much I miss being here. definitely book here if there's an available room

Close to Vatican City. Easy access to Via Vittorio Emmanuel which leads to most of the other notable sites. Very clean rooms.

Great stay in Rome! Very close to the Vatican and metro. Very nice neighborhood with plenty of shopping and places to eat.

Beautiful, high quality accommodation. Bright, spacious and very clean. Very close to the Vatican with lots of restaurant options close by. Communication was excellent and the whole process was easy and effortless. Fresh croissants provided each morning was a bonus and appreciated.

Great location. Few minutes away from St Peter’s Basilica. Close to many restaurants and shops.

15 min walk to Vatican. 45 min walk to Colosseum. Very Clean rooms. Convenient location.

We had a wonderful stay at Porta Castello Suites! The room had everything we needed, very comfy bed and lovely shower! The croissants provided in the morning were a lovely touch! Staff were very friendly and welcoming! Very easy to check in, with the check in instructions provided.

Felt very safe here with my two children, quiet at night time. The apartment itself is finished to a high standard, lovely bathroom too. Free coffee and water and every morning fresh pastries delivered to reception

Our family of 5 had the perfect stay! For our first time in Rome it was awesome. Clean, comfy beds, fresh cornettos every morning and so easy to walk to so many different attractions. Was quick and easy to arrive from the airport on the bus shuttle as well. Wish I had time to stay longer!

We stayed for 6 nights and were very pleased with everything. All the staff was friendly and very helpful. The location was perfect for the places we needed to visit. Lots of restaurants and services nearby. I already miss the expresso and the cornetto every morning.

Great service, fresh croissants every morning

This Place is EPIC, your 5 min away from there Vatican, a 20-25 min walk from the coliseum or anything else you'd want to see, fresh pastries every morning, spotlessly clean and super quiet, I just said to my wife how much I miss being here. definitely book here if there's an available room

Beautifully decorated, very clean, wonderful bed and linens. Great directions to self check-in. Free Coffee, tea and pastries (a bit of creamer would be appreciated 😉). Wonderful overall. Would come back for sure!

Beautiful, high quality accommodation. Bright, spacious and very clean. Very close to the Vatican with lots of restaurant options close by. Communication was excellent and the whole process was easy and effortless. Fresh croissants provided each morning was a bonus and appreciated.

방은 혼자쓰기 충분히 컸고, 깨끗했습니다. 다만, 샤워부스에서 샤워를 하면 부스 문 밑의 필름 (실리콘 ??) 부분이 느슨해서 계속 물이 밖으로 새어 나와 불편했습니다. 숙소 측에서도 인지하고 있는 부분입니다. 조식은 6시쯤 빵집에서 정말 맛있는 크루아상(4~5가지 맛)을 넣어 주는데, 커피와 함께 먹으면 정말 맛있습니다. 체크인때, 오후 3시 이후에 가면 데스크에 사람이 없습니다. 하지만, 문자로 어떻게 들어가야 할지 이야기해주시기에, 불편은 없었습니다. 바티칸 베드로 대성당도 가까웠고, 산탄젤로성도 걸어서 10분 내외여서 운동삼아 하루 다니시기 좋습니다.

Great place to stay! They offer better taxi prices than most places and are very honest. I accidentally left my passports behind, and they contacted me right away to let me know. The croissants were delicious! I’ll definitely recommend this hotel.