Keio Plaza Hotel Tokyo

$331

/ night

Avg. for November

Prices for Keio Plaza Hotel Tokyo

Select dates to see prices and availability

$331

/ night

Avg. for November

Monthly average prices

Nightly prices at Keio Plaza Hotel Tokyo average $221 in January, the cheapest month, and $353 in October, the most expensive, based on the last 12 months.

Average nightly price at Keio Plaza Hotel Tokyo by month, last 12 months (USD)
Month	Average price
January	$221
February	$265
March	$322
April	$316
May	$275
June	$246
July	$241
August	$227
September	$236
October	$353
November	$331
December	$277

Most expensive: October (~$353)

Cheapest: January (~$221)

About this property

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, wedding services, and a ballroo...

Amenities

Business amenities

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.

Dining

Enjoy Fusion cuisine at スーパーブッフェ　グラスコート, one of the hotel's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 9:30 AM for a fee.

Rooms

Make yourself at home in one of the 1452 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and complimentary newspapers.

Location

With a stay at Keio Plaza Hotel Tokyo, you'll be centrally located in Tokyo, steps from Tokyo Metropolitan Government Building and Shinjuku Mitsui Building. This family-friendly hotel is 0.5 mi (0.8 km) from Shinjuku Sumitomo Building and 0.6 mi (1 km) from Shinjuku I Land.

What's nearby

Tokyo Metropolitan Government Building(0.1 miles)
Shinjuku Sumitomo Building(0.2 miles)
Shinjuku Mitsui Building(0.2 miles)
Pentax Square(0.2 miles)
Shinjuku I Land(0.2 miles)
Shinjuku Nomura Building(0.3 miles)
Shinjuku Central Park(0.3 miles)
Shinjuku NS Building(0.3 miles)
Omoide Yokocho(0.5 miles)
Tokyo Tourist Information Center(0.6 miles)
Shinjuku Isetan(0.7 miles)
Tokyo Opera City Concert Hall(0.9 miles)
Shinjuku Gyoen National Garden(0.9 miles)
Yoyogi Park(1.2 miles)
Meiji Jingu Shrine(1.4 miles)
The preferred airport for Keio Plaza Hotel Tokyo is Haneda Airport (HND)(14.1 miles)

Parking
Airport shuttle
Restaurant
Business Center
Room Service
Tour Desk

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Location

Shinjuku-ku, Nishishinjuku 2-2-1, Nishi-Shinjuku, Tokyo, Japan

Tokyo Metropolitan Government Building (0.1 miles)

Shinjuku Sumitomo Building (0.2 miles)

Shinjuku Mitsui Building (0.2 miles)

Pentax Square (0.2 miles)

Shinjuku I Land (0.2 miles)

Shinjuku Nomura Building (0.3 miles)

More location info

Room options

Standard Twin

Room details

2 Twin Beds

Sleeps 2

253 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Premier Grand Deluxe King with the Club (Tea, and Bar Time)

Room details

1 King Bed

Sleeps 2

377 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Premier Grand Deluxe Twin with the Club (Tea, and Bar Time)

Room details

2 Twin Beds

Sleeps 2

382 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Deluxe Plus Twin Room (Triple)

Room details

2 Twin Beds

and

1 Sofa Bed

Sleeps 3

382 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Superior Twin Room

Room details

2 Twin Beds

Sleeps 3

366 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Deluxe Select Twin Connecting Room

Room details

4× Twin Beds

Sleeps 4

764 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Deluxe Plus Double

Room details

1 King Bed

Sleeps 2

382 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Plaza Superior South Wing Twin

Room details

2 Twin Beds

Sleeps 3

324 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Standard Double Room

Room details

1 Full Bed

Sleeps 2

253 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Junior Suite Twin (Universal Design)

Room details

2 Twin Beds

Sleeps 2

725 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Deluxe Twin (Universal Design)

Room details

2 Twin Beds

Sleeps 2

382 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Premier Grand Deluxe 2 Queens with the Club (Tea, and Bar Time)

Room details

2 Queen Beds

Sleeps 2

382 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Premier Grand Suite Twin with the Club (Tea, and Bar Time)

Room details

2 Twin Beds

Sleeps 2

764 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Plaza Deluxe South Wing Twin

Room details

2 Twin Beds

Sleeps 3

432 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Plaza Superior South Wing Twin, 20F Above

Room details

2 Twin Beds

Sleeps 3

324 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Plaza Superior South Wing King

Room details

1 King Bed

Sleeps 2

324 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Plaza Superior South Wing Double

Room details

1 Full Bed

Sleeps 2

324 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Standard Plus Twin Room

Room details

2 Twin Beds

Sleeps 2

253 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Room details

2 Twin Beds

Sleeps 2

Air Conditioning

Heating

Wi-Fi (Free)

Plaza Luxe Double

Room details

1 Full Bed

Sleeps 2

324 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Standard Plus Double

Room details

1 Full Bed

Sleeps 2

253 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Plaza Deluxe South Wing Triple, 20F Above

Room details

3× Twin Beds

Sleeps 4

441 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Plaza Deluxe South King

Room details

1 King Bed

Sleeps 2

432 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Deluxe Plus Twin

Room details

2 Twin Beds

Sleeps 2

382 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Plaza Standard Twin, No Bathtub

Room details

2 Twin Beds

Sleeps 2

Air Conditioning

Heating

Wi-Fi (Free)

Plaza Luxe King

Room details

1 King Bed

Sleeps 2

432 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Room details

2 Twin Beds

Sleeps 2

Air Conditioning

Heating

Wi-Fi (Free)

Pure Wellness Room Twin Room

Room details

2 Twin Beds

Sleeps 2

382 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Guest reviews of Keio Plaza Hotel Tokyo

8.8

Fabulous

Based on 18,380 verified reviews

Who stays here?

Business

15%

Couple

27%

Family

40%

Group

11%

Solo

What guests think

AI-generated summary based on recent guest reviews

At Keio Plaza Hotel Tokyo, travelers praise the convenient Shinjuku location, friendly service, spacious rooms with city or Mount Fuji views, and useful on-site amenities, while noting dated areas, seasonal pool closures, and elevator maintenance that caused long waits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Many guests highlight attentive staff and helpful luggage handling, with convenient airport limousine buses stopping at the hotel. Rooms are generally larger than typical in Tokyo and offer striking city or Mount Fuji views, though some report dated decor, firm beds, thin walls, or spotty Wi-Fi. Breakfast and club lounges receive strong praise for variety and views, while some find on-site dining expensive and morning queues possible. A good choice for travelers seeking convenience, space, and reliable service in Shinjuku.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Club lounges, multiple restaurants and bars, and an on-site 7-11 are appreciated, and the airport limousine bus stops at the hotel. However, recurring elevator maintenance caused long waits; the coin laundry is limited and busy, the pool is seasonal, and the gym is modest.

Related guest reviews

Lawrence

Oct 9, 2025

Stayed 5 nights

Quiet, full service hotel very close to shinjuku station. Very convenient location and helpful staff. One elevator bank was under repairs which was a bit annoying.

Tuesday

Nov 2, 2025

Stayed 7 nights

Clean room, good breakfast. They had 2 restaurants serving breakfast so that helps with variety but a line usually forms but the wait is a few minutes. Half of the elevators were under construction so there were only a few in use and there is always a line for them and they fill up pretty quickly. There are also limited amenities. The hangout spot in 45th (or 47?) floor was not free. I was an expedia VIP member and did not receive any perks but a free parking which obviously was not necessary. That was a bit of a let down. The pros: There is a train station close to the hotel. Across the street there are a number of restaurants available albeit some for tourist but there are a number thar locals do go to for dinner after work. It is very convenient that there is a 7 eleven in the building and is ooen 24hrs. There are also a lot of convenience store that are walkable around the area, I saw 2 Lawsons (and an organic one) and a family mart. The shinjuku cat digital billboard is walkable. Close to that there is a Din Quijote that I believe is open until 3am and across the street is the Gracery Hotel where you can see the Godzilla statue. It is also close to the metropolitan government building and the projection shows at night can be seen by the front door lobby. The room: it was big enough. They do clean it everyday and replenish us with toiletries and supplies which was greatly appreciated. Will we stay here again? Maybe. But not the first hotel in our list.

james

Sep 29, 2025

Stayed 6 nights

Nice hotel close to shopping area . However they had only 2 working elevators for 30+ floor hotel is unacceptable. They had world track and field championships and various other events in Tokyo happening the elevators should have been a priority. Waiting 15 to 20 min for an elevator is not good. The mattresses need to be changed the mattress was as hard as the box spring. Otherwise the hotel is nice

Maelene

Oct 31, 2025

Stayed 4 nights

The whole family adults and children really enjoyed the Sky Plaza Ibasho. The children had so much fun spending time at the play area. Such beautiful views and a great spot to watch the light show at the Metropolitan Government Building.

Jay

Nov 8, 2025

Stayed 6 nights

Staff are excellent and room is very comfortable. The hotel is in a great location, close to Shinjuku. But currently the elevators are horrible (there is maintenance work being done), and the self-serve laundromat is terrible - two cycles through the dryer and my clothes were still wet. Use the hotel’s laundry service instead.

Ralf

Nov 14, 2025

Stayed 2 nights

Zentrale Lage nahe Bahnhof Shinjuku. Flughafenbus nach Haneda und Narita hält sogar direkt vor dem Hotel

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Katie

Dec 4, 2025

Stayed 4 nights

Hotel was in a great location, I was so impressed with the size of the hotel and the number of restaurants and shops on the premises. So convenient to have a 7-11 right downstairs. Staff were very friendly and helpful. Room was no frills but clean and efficient. Would definitely stay again!

HUI WEN

Dec 9, 2025

Stayed 4 nights

可惜電梯5台有3台在維修所只剩2台運作，稍嫌不方便

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Regina

Jul 10, 2025

Stayed 4 nights

Very clean hotel, the only thing I didn't like was that the pool was closed. Sign said it would open on 19 July-September. I was there from 5-9 July and it was very hot in Tokyo. It should be open so guests can cool off during the hot summer months. Why does the pool open so late in July? Its hot now, I need the pool to be open now.

Kim

Nov 17, 2025

Stayed 8 nights

Spectacular hotel! Location, the staff - checkin, bell hop, massage at Sky Salon, the Bride - Groom kimono experience, pharmacy/ drugstore, housekeeping, and basically everyone we encountered. It was great to have Airport Limo stop directly at hotel, and a free DisneySea bus ride. Discounts at Keio department store. Tokyo Metropolitan Government Building with 360 views at tower (free) and evening light show on the building. So much to offer just in Shinjuku.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe Keio Plaza Hotel Tokyo as very clean or spotless, with attentive housekeeping. A smaller number mention aging bathrooms, odors, or isolated issues like mold or worn carpets.

Related guest reviews

WAN-CHENG

Feb 26, 2026

Stayed 5 nights

非常乾淨

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Jianing

Feb 19, 2026

Stayed 3 nights

The room was spotless, the staff was helpful, and there was so much attention to detail.

Kevin

Aug 21, 2025

Stayed 5 nights

Great location, easy to get around and close to a lot of shopping and dining. My only complaint is the room we got smelled of smoke.

Brandon

Dec 31, 2025

Stayed 3 nights

Clean room, amenities, location

alan

Oct 19, 2025

Stayed 1 night

Dirty carpet. Room showing age. Horrible shower curtain for price should be more modern. Disappointed.

Daniel

Jul 3, 2025

Stayed 5 nights

The Keio Plaza Hotel in Tokyo informed us at check-in that our reservation was only for two adults, even though I had clearly included my children’s ages when booking through Expedia. As a result, we had to pay additional fees. When I contacted an Expedia front-line agent about this issue, they were not helpful in resolving the extra charge. The hotel staff and housekeeping were excellent, but the hotel itself felt outdated. There was mold throughout the bathroom, and the pool was out of service during our stay

Jonathan

Oct 17, 2025

Stayed 5 nights

Great location with a clean comfortable spacious room. Staff are fantastic.

CHIE

Nov 21, 2025

Stayed 1 night

お部屋がとても清潔で気持ち良いです

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Lourdes

Jan 4, 2026

Stayed 6 nights

Clean room, shops and train station nearby.

YIM

Jun 6, 2025

Stayed 10 nights

The space is definitely the highlight of the room, especially considering this is Shinjuku, Tokyo. Having the limousine bus right at the doorstep was so convenient, especially since we each had two large baggage. The whole room was a bit worn. It is clean but aged and tired. The biggest downside was the mould along the edge of the bathroom basin, which was very unpleasant. I kept accidentally touching it when washing my hands.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are larger than typical in Tokyo and many offer impressive city or Mount Fuji views. Some feel dated with firm beds or thin walls, and several reviews report spotty or cumbersome Wi-Fi.

Related guest reviews

Samuel

Nov 12, 2025

Stayed 3 nights

Breathtaking view of Fuji from our room.

HSINGLIN

Feb 13, 2026

Stayed 2 nights

The room size is larger than other traditional or business hotels. That is the most valuable thing to stay in Keio Plaza.

james

Sep 29, 2025

Stayed 6 nights

REENA

Jun 20, 2025

Stayed 5 nights

The check in was quick. Location is good to get around and for food. We stayed in the south tower and the walls are very thin so i could hear noise from next door and above. The swimming pool was also closed, which we were not told about but found out via the website, which was a shame as it would have been good to use as it was hot.

Shawn

Dec 25, 2025

Stayed 5 nights

Very large and fancy rooms for Tokyo. Great central location by Shinjuku station.

Kozue

May 31, 2025

Stayed 6 nights

This Hotel had a bad connection. We need to get rental wifi.

Richard

Jun 1, 2025

Stayed 6 nights

Fantastic location and huge hotel right at the end of the west side pedestrian tunnel to Shinjuku station. Tons of great restaurants and a lovely rooftop bar with food. It also has its own 7-Eleven, great for midnight snacks when you are on midnight Zoom calls to other parts of the world. The beds are hard - even more so than most Japanese beds, so be warned. Our only real complaint is the WiFi which is needlessly complicated to authenticate to with a username, password and finally a PIN code on a separate and barely functional Captive Portal web page. Every time you bring your phone back to the room after going outside of the hotel it will force you to fully re-authenticate again. Every time you take your laptop to one of the in-house restaurants or bars, or to the conference rooms in the hotel, it will force you to needlessly re-authenticate AGAIN! Its not rocket science to fix this but the hotel hasn't bothered.

Elvira

Feb 2, 2026

Stayed 5 nights

Room was big and very clean but a little outdated. HOWEVER, we had an awesome view of mount fuji. We also received 10% discount at the hotel’s restaurants, nice perk! Hotel staff is AMAZING!

Daryl

Dec 30, 2025

Stayed 3 nights

Best location. Great staff. The views from the room are unmatched.

Leslie

Feb 6, 2026

Stayed 1 night

Great view of cocoon tower. Big room with huge bed. Very nice large window. Great staff

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, professional, and helpful, including concierge assistance and smooth handling of requests. A few guests reported slow or unhelpful front-desk interactions or language challenges.

Related guest reviews

wendy

Oct 23, 2025

Stayed 4 nights

The front desk check-in was very slow. There are a lot of staffs but most of them just observe and are not working. Staffs were incapable and took a long time to finish one thing.

Daniel

Nov 13, 2025

Stayed 4 nights

The staff were excellent

Elizabeth

Sep 5, 2025

Stayed 4 nights

This hotel was great—comfortable, clean, and easy to find. The only downside was the lack of communication with foreigners. The hotel is mostly filled with international guests, yet the front desk staff struggled to communicate or provide guidance. I didn’t get clear information until checkout, which was frustrating as a single mom traveling with two boys. Even when I asked the concierge, they weren’t able to help.

William

Feb 26, 2026

Stayed 5 nights

Staff friendly and professional, enjoyed the club lounge and our room with a great view.

zhuqing

Jul 26, 2025

Stayed 2 nights

Great location, very clean, and most of the staff are super helpful and professional. However, we had a disappointing experience with one front desk employee — a man who mentioned he was born in a Western country and has lived in Tokyo for 23 years. He came across as rude and dismissive when we inquired about a room upgrade and late checkout, benefits we expected as Expedia Gold members. He told us, in a very blunt manner, that “whatever Expedia promised is between Expedia and the customer,” and that the hotel is not responsible for honoring it.

Kitti

Nov 15, 2025

Stayed 4 nights

Fantastic service from check in to check out. Highly recommend!

Robert S

Oct 21, 2025

Stayed 2 nights

The staff were super helpful and very pleasant to deal with! I would definitely stay here again.

Zoe

Feb 9, 2026

Stayed 1 night

Nice room and amenities. All staff very helpful and friendly. Access to club lounge is a great benefit with lovely views. Good location too.

Wilnita

Jul 11, 2025

Stayed 6 nights

The entire staff was top notch. Everyone from the front desk to the housekeeping to the restaurant workers and masseuse was excellent. Hats of to the bakers in particular, I loved the pastries! When I visit again, I would be happy to stay at the Keio Plaza!

Alexander

Dec 1, 2025

Stayed 4 nights

Above and beyond service from start to finish. Will stay again.

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Location

Very convenient for Shinjuku Station, restaurants, and shopping, with many noting a quieter pocket that’s still walkable. Airport limousine buses and nearby metro access add extra ease.

Related guest reviews

Chet Wee

Dec 16, 2025

Stayed 10 nights

Convenient, clean and super helpful staff.

Ralf

Nov 14, 2025

Stayed 2 nights

Zentrale Lage nahe Bahnhof Shinjuku. Flughafenbus nach Haneda und Narita hält sogar direkt vor dem Hotel

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Barbara

Nov 7, 2025

Stayed 4 nights

Very convenient to shopping, Shinjuku Station

Bryan

Oct 23, 2025

Stayed 6 nights

We enjoyed our stay at the Keio Plaza Hotel. Great staff, very clean and close to shopping and the Shijuku train station.

Caroline

Nov 21, 2025

Stayed 4 nights

Super clean, friendly staff, great location. Easy to get bus pickup straight from hotel to narita airport.

Nick

May 26, 2025

Stayed 21 nights

Fantastic location. Close to the station and the heart of Shinjuku, yet still a quiet relaxed little pocket.

Hua

Oct 23, 2025

Stayed 1 night

Convenient location.

Tyler

Jan 4, 2026

Stayed 4 nights

Nice hotel with pleasant and helpful staff. Great location next to shopping

Brandon

Jun 22, 2025

Stayed 5 nights

Keio Plaza is very conveniently located near Shinjuku Station West Gate. A short walk away from the craziness of Shinjuku however this area seemed quieter and nicer than other areas we ventured. The rooms were large and clean. Our room had a view of the Tokyo Metropolitan Government Building and the free light show at night was so cool! All of the staff we encountered were extremely helpful and courteous. I would definitely stay here again on my next trip to Tokyo.

Laura

Nov 17, 2025

Stayed 1 night

Great location in Shinjuku

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AI-generated summary based on recent guest reviews

Dining

Breakfast buffets and club lounge offerings are widely praised for variety and quality. On-site restaurants are convenient but can be pricey, and breakfast areas sometimes get crowded; one review reported a poor breakfast experience.

Related guest reviews

Mark

Oct 18, 2025

Stayed 12 nights

Very pleasant hotel and helpful staff. Very good breakfast and other dining options.

Georgina

Oct 14, 2025

Stayed 2 nights

The hotel is in a great location to the train station. There is also lots of restaurants and bars near by. The only slight downside was breakfast as it was extremely busy with long queues for coffee etc.

Katie

Dec 4, 2025

Stayed 4 nights

Jose Ramon

Dec 23, 2025

Stayed 13 nights

Our stay at Keio Plaza Hotel Tokyo was truly exceptional. The facilities are wonderful—comfortable rooms, excellent common areas, and everything impeccably maintained. From the moment you arrive, you can tell this is a hotel that takes great pride in every detail. What really sets Keio Plaza apart, however, is the staff. The entire team consistently goes far beyond expectations to make your stay genuinely wonderful. Everyone is attentive, professional, and incredibly kind, always ready to help with a smile and a sincere desire to make you feel welcome. The breakfast buffet deserves a special mention. It is absolutely amazing, with an impressive variety of high-quality options, both Japanese and Western. Everything is fresh, beautifully presented, and delicious—easily one of the best hotel breakfasts we’ve experienced. A perfect combination of great facilities, outstanding service, and an exceptional breakfast. Highly recommended, and we would gladly stay here again.

Eng Kiat William

Aug 19, 2025

Stayed 11 nights

This was our fourth stay at Keio Plaza, and we’ve already booked our next trip in December—that probably says it all! We love the location. It’s right by Shinjuku, so we can easily walk to shops, restaurants, and nightlife, but it’s not smack in the middle of the noise and chaos. It’s the perfect balance. Plus, having the limousine bus stop right at the hotel makes getting to and from Haneda Airport super easy and stress-free. But honestly, what keeps bringing us back is the people. The Premier Lounge staff are the absolute best. Every time we walk in—whether for afternoon tea or evening cocktails—we’re greeted with the warmest smiles. They make us feel like family, not just hotel guests. That kind of welcome is rare, and we treasure it every single time. Breakfast at Jurin and Glass Court has also become part of our routine. Great variety, fresh food, and a relaxed atmosphere—it’s the best way to start our day in Tokyo. Keio Plaza isn’t just a hotel for us anymore—it really feels like our home away from home in Tokyo. We can’t wait to be back in December!

Leobardo Alejandro

Jul 10, 2025

Stayed 4 nights

Excellent staff and breakfast

Mikhaël

Nov 21, 2025

Stayed 3 nights

Emplacement pratique et l'espace au 47e étage est vraiment impressionnant (bien que payant). Les chambres auraient besoin d'être mise à jour. Les options de restauration sont très couteuses.

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Robert

Sep 9, 2025

Stayed 2 nights

Breakfast here is a scam: think economy airplane-sized portions, terrible coffee, and when I complained to three staff members, nothing changed — just empty promises to “tell the manager.” Mr. Yutinori at the front desk even told me it was fine to leave a bad review on social media — but still refused a refund. The official hotel response? No refund, but please “give us another try for breakfast.” I can literally count on one hand the times I’ve formally complained about hotel food, but this was embarrassing to serve and even worse in how it was handled. For perspective, the airplane meal I had was superior. The staff at Keio should visit McDonald’s for basic training in customer service. I’ve stayed here multiple times and even recommended the hotel on my channel — but after this, I can’t endorse them anymore. Do better.

Gregory

Oct 20, 2025

Stayed 3 nights

By U.S. standards, this is a solid 4 star. We loved our stay, enjoyed the abundant variety of breakfast dishes to choose, sky lounge, and easy access to so much in the area.

Gaa

Oct 10, 2025

Stayed 5 nights

This was a perfect area for exploring Tokyo. The hotel is near the Shinjuku Station where you can connect to trains, subways Nex train to airport. It is a very vibrant area with lots to do nearby. The hotel is beautiful. The staff’s very courteous. Amazing customer service. Breakfast buffet wa amazing. Would definitely stay here again.

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AI-generated summary based on recent guest reviews

YIN MEI

last week

Stayed 4 nights

This is my second stay at this hotel. I sure will come back next time.

Charlotte

2 weeks ago

Stayed 3 nights

The hotel overall was amazing. Location was amazing right in the heart of everything close to the train station. We have an amazing time. The food was awesome. The staff was awesome. We really enjoyed ourselves. Our room was actually a nice size. I can’t wait to return.

Son

2 weeks ago

Stayed 5 nights

Hotel in great location. near central station and other shops. The room is clean and comfortable. Wonderful breakfast and other amenities. Staff is super friendly and helpful. Highly recommended.

Jessica

2 weeks ago

Stayed 5 nights

The hotel was very fancy to me. Property was clean, rooms were spacious and the bathroom was clean. The amenities were amazing in the bathroom. Only problem in the room was the tv. Couldn’t stream apps such an Netflix and most channels were in Japanese. Restaurants were decent. And there is a 7-11 in the hotel that we used a lot. Staff were fairly helpful but we had issues getting recommendations for nearby restaurants from the concierge. There is a self laundry but you can only use 100 coins or phone payment apps. Not your physical credit card

Janice

2 weeks ago

Stayed 3 nights

Get the club room and cash in on free dinner and alcohol served in the lounge from 5:30-7:30. It was great!

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 05:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Keio Plaza Hotel Tokyo

Is parking available at the property?

Self parking is available on-site for a fee of JPY 1000 per night, which includes in/out privileges. Parking is limited and height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:00 AM to 9:30 AM for a fee of approximately JPY 5000 for adults and JPY 4000 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available for a fee of JPY 1400 per person (one-way) and JPY 700 for children aged 1 to 12 years. Shuttle services operate at scheduled times.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities, including limited access to elevators and step-free entrances. Some public areas and rooms are designed to accommodate guests with disabilities.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Tokyo, just steps from the Tokyo Metropolitan Government Building and Shinjuku Mitsui Building. It is approximately 0.5 miles from Shinjuku Sumitomo Building and Shinjuku I Land, with easy access to public transport.

What are the policies for guests staying with children?

Children aged 0-12 are allowed in the Club Lounge until 5:30 PM and must be accompanied by an adult. One child aged 5 years or younger stays free when occupying the parent or guardian's room using existing bedding.

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What do room rates usually look like at Keio Plaza Hotel Tokyo?

Over the next 60–90 days, room rates at Keio Plaza Hotel Tokyo in Tokyo typically land around $276 a night for two guests, ranging from $246 to $529 on peak and value dates.

When is the quietest time to visit Keio Plaza Hotel Tokyo?

The quietest month for crowds at Keio Plaza Hotel Tokyo in Tokyo is August, while October is the busiest month. Expect demand to climb through autumn and to be noticeably lower in mid-summer.

Which month has the lowest rates at Keio Plaza Hotel Tokyo?

January is the cheapest month to stay at Keio Plaza Hotel Tokyo in Tokyo, averaging $268 a night; October is the priciest at $432. January’s lower rates come even though August is the quietest month for crowds.

What attractions and traveller types is Keio Plaza Hotel Tokyo good for?

Keio Plaza Hotel Tokyo in Tokyo sits near landmarks like the Tokyo Metropolitan Government Building, Shinjuku Gyoen National Garden and Meiji Jingu Shrine, making it well placed for city sightseeing and shopping. The hotel commonly attracts families and couples looking for a central, shopping-oriented stay.

How does the nightly price at Keio Plaza Hotel Tokyo in Tokyo compare to recent weeks?

The current price at Keio Plaza Hotel Tokyo in Tokyo is $337 per night for 2 guests, which is typical for this hotel: within 5% of its $329 average over the last 60 days. Most nights over that period fell between $236 and $576.

Prices for upcoming dates

November 2026

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $367	6 $352	7 $359
8 $328	9 $328	10 $339	11 $344	12 $337	13 $337	14 $359
15 $327	16 $362	17 $385	18 $353	19 $304	20 $308	21 $667
22 $326	23 $292	24 $293	25 $309	26 $319	27 $310	28 $409
29 $265	30 $261

December 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

2026-11-05: 366.7547489680481USD
2026-11-06: 351.9972191585083USD
2026-11-07: 358.6706082973938USD
2026-11-08: 327.58121351101687USD
2026-11-09: 328.12087963238525USD
2026-11-10: 338.50917183554077USD
2026-11-11: 344.17296182647704USD
2026-11-12: 336.75533347741697USD
2026-11-13: 336.75533347741697USD
2026-11-14: 359.048153477417USD
2026-11-15: 326.72356447741697USD
2026-11-16: 362.392076477417USD
2026-11-17: 384.6462881542053USD
2026-11-18: 353.20047221310426USD
2026-11-19: 304.1838893218689USD
2026-11-20: 308.15663475613405USD
2026-11-21: 666.6977095779419USD
2026-11-22: 325.60892347741697USD
2026-11-23: 292.169693477417USD
2026-11-24: 293.25878835342405USD
2026-11-25: 308.889308477417USD
2026-11-26: 319.0197923267212USD
2026-11-27: 310.003949477417USD
2026-11-28: 409.4845021785278USD
2026-11-29: 264.7046337724457USD
2026-11-30: 261.4767568470154USD
2026-12-01: 279.08599605578615USD
2026-12-02: 263.1850475885925USD
2026-12-03: 293.28433447741696USD
2026-12-04: 256.7973430334015USD
2026-12-05: 277.09962333865354USD
2026-12-06: 259.22221786024477USD
2026-12-07: 259.22221786024477USD
2026-12-08: 259.8529792147064USD
2026-12-09: 259.2038831587372USD
2026-12-10: 259.22221786024477USD
2026-12-11: 275.6053791819305USD
2026-12-12: 294.9770118089905USD
2026-12-13: 259.22221786024477USD
2026-12-14: 260.21542122688294USD
2026-12-15: 260.21542122688294USD
2026-12-16: 259.22221786024477USD
2026-12-17: 259.22221786024477USD
2026-12-18: 259.2038831587372USD
2026-12-19: 310.8680275621948USD
2026-12-20: 276.10643698008727USD
2026-12-21: 275.6788710606079USD
2026-12-22: 276.6562909365234USD
2026-12-23: 276.6562909365234USD
2026-12-24: 358.54107482180785USD
2026-12-25: 374.4320905750122USD
2026-12-26: 383.3707848101807USD
2026-12-27: 383.3707848101807USD
2026-12-28: 393.3026824119873USD
2026-12-29: 378.70625305947874USD
2026-12-30: 364.50022698934936USD
2026-12-31: 542.1020514419861USD
2027-01-01: 541.2877729917298USD
2027-01-02: 332.9863447445068USD
2027-01-03: 243.3312021070404USD
2027-01-04: 243.3312021070404USD
2027-01-05: 243.3312021070404USD

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Check-in must be done by someone who is at least 18 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children aged 0-12 are allowed in the Club Lounge until 5:30 PM and must be accompanied by an adult.

One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
A car is required for transportation to and from this property.
Parking height restrictions apply.
Guests with tattoos are not able to use the onsite public bathing facilities.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fee for buffet breakfast: approximately JPY 5000 for adults and JPY 4000 for children
Airport shuttle fee: JPY 1400 per person (one-way)
Airport shuttle fee per child: JPY 700 (one-way), (from 1 to 12 years old)
Self parking fee: JPY 1000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
		1 $279	2 $263	3 $293	4 $257	5 $277
6 $259	7 $259	8 $260	9 $259	10 $259	11 $276	12 $295
13 $259	14 $260	15 $260	16 $259	17 $259	18 $259	19 $311
20 $276	21 $276	22 $277	23 $277	24 $359	25 $374	26 $383
27 $383	28 $393	29 $379	30 $365	31 $542