Wayam Mundo Imperial
From
US$144
/ night
Select dates to see prices and availability
From
US$144
/ night
About this property
. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are su...
Location
Wayam Mundo Imperial hotel is located in one of Merida Mexico’s most iconic neighborhoods, Garcia Ginerés. We are just a few steps from the historic Paseo Montejo, International Yucatan Center, La Iberica, Americas Park and more.
Restaurant
Swimming pool
24-hour reception
Business centre
Room service
Mini bar
Location
Avenida Colon 508,García Ginerés,97070 Mérida,Yucatán,MX, García Ginerés, Mérida, Mérida Municipality, Yucatán, Mexico
Room options
Junior Suite Doble
Junior Suite, 2 Double Beds 2 Double Beds
Guest reviews of Wayam Mundo Imperial
9.1
Superb
Based on 431 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Wayam Mundo Imperial, travelers highlight the modern architecture, spacious well designed rooms, and a restaurant many find excellent, alongside generally friendly staff and a convenient location near Paseo de Montejo for dining, shopping, and getting around.
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What guests think
At Wayam Mundo Imperial, travelers highlight the modern architecture, spacious well designed rooms, and a restaurant many find excellent, alongside generally friendly staff and a convenient location near Paseo de Montejo for dining, shopping, and getting around.
However, reviews also note inconsistent service, surprise or additional charges, and slow or disorganized restaurant service at times. Some guests report maintenance issues, pests or cleanliness lapses, unstable or paid Wi-Fi, air conditioning problems, and a small or occasionally neglected pool. Expect a stylish stay with strong dining but mixed policies and service consistency.
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AI-generated summary based on recent guest reviews
Facilities
Many guests praise the modern property and overall facilities. Reported downsides include a small or occasionally neglected pool, some maintenance issues, and valet parking that carries a fee with intermittent staffing.
Related guest reviews
8
Gautam
14 Mar 2024
·
Stayed 3 nights
The hotel impresses with its stunning design, lush foliage, and inviting cafe, but the experience is marred by notable issues. Rooms are spacious and modern but not as clean as expected. Service falls short, especially in billing; minor room service charges can\'t be added to a "credit account," and AMEX is accepted at the front desk but not for room service. Basic amenities like shampoo were unavailable upon arrival, and staff responses were dismissive, exacerbating the discomfort. Additionally, noise issues from plumbing and adjacent rooms detract from the peaceful ambiance. The hotel also falsely advertises a laundry service, causing inconvenience as I had to find external services at a lower cost. This misrepresentation questions the reliability of their offerings. Furthermore, the bar\'s consistent closure and the policy of charging for water in high-priced rooms are puzzling. The neglected pool adds to the drawbacks. Overall, while the hotel has potential, it needs significant improvements in customer service, amenity consistency, and facility maintenance. Addressing these could greatly enhance the guest experience.
The hotel impresses with its stunning design, lush foliage, and inviting cafe, but the experience is marred by notable issues. Rooms are spacious and modern but not as clean as expected. Service falls short, especially in billing; minor room service charges can\'t be added to a "credit account," and AMEX is accepted at the front desk but not for room service. Basic amenities like shampoo were unavailable upon arrival, and staff responses were dismissive, exacerbating the discomfort. Additionally, noise issues from plumbing and adjacent rooms detract from the peaceful ambiance. The hotel also falsely advertises a laundry service, causing inconvenience as I had to find external services at a lower cost. This misrepresentation questions the reliability of their offerings. Furthermore, the bar\'s consistent closure and the policy of charging for water in high-priced rooms are puzzling. The neglected pool adds to the drawbacks. Overall, while the hotel has potential, it needs significant improvements in customer service, amenity consistency, and facility maintenance. Addressing these could greatly enhance the guest experience.
2
Thania
31 Jul 2024
·
Stayed 2 nights
Te cobran 500 pesos extras por el uso de wifi y la alberca !!!, cuando se supone que eso debe estar incluido en la reserva!, llegue en la noche y no había ni quien recibiera el vehículo, el estacionamiento sin seguridad!
Te cobran 500 pesos extras por el uso de wifi y la alberca !!!, cuando se supone que eso debe estar incluido en la reserva!, llegue en la noche y no había ni quien recibiera el vehículo, el estacionamiento sin seguridad!
4
Shamar
24 May 2024
·
Stayed 4 nights
We paid extra for an upgraded suite with a kitchen. However, not everything in the kitchen worked. The exhaust fan and light over the stovetop didn't work, the microwave didn't work, the lamp in the sitting area didn't work either. Some of the fountains in the common areas were out of service as well. Such as the one at the main entrance. It looked to be broken for some time because the water was green with algae and looked like a mini swamp. Needless to say a bunch of swampy standing water brings mosquitoes. There were plenty in our room despite our best efforts to keep them out. There were marks on the wall especially in the bathroom from the previous guests swatting mosquitoes on the walls.
We paid extra for an upgraded suite with a kitchen. However, not everything in the kitchen worked. The exhaust fan and light over the stovetop didn't work, the microwave didn't work, the lamp in the sitting area didn't work either. Some of the fountains in the common areas were out of service as well. Such as the one at the main entrance. It looked to be broken for some time because the water was green with algae and looked like a mini swamp. Needless to say a bunch of swampy standing water brings mosquitoes. There were plenty in our room despite our best efforts to keep them out. There were marks on the wall especially in the bathroom from the previous guests swatting mosquitoes on the walls.
10
Nora
14 May 2024
·
Stayed 3 nights
Excelentes instalaciones, un hotel tranquilo, ecofriendly, seguro
Excelentes instalaciones, un hotel tranquilo, ecofriendly, seguro
8
Sergio Roberto
1 Jan 2025
·
Stayed 3 nights
The hotel os beautiful, modern and all tje facilities in excellent conditions, the attention and services were great all the time. We had an small issue at the checking with some non pre-notification of extra charges for the pet but it was solved. Very good experience in general.
The hotel os beautiful, modern and all tje facilities in excellent conditions, the attention and services were great all the time. We had an small issue at the checking with some non pre-notification of extra charges for the pet but it was solved. Very good experience in general.
8
Gabriela
9 Apr 2024
·
Stayed 1 night
Es un lindo hotel con habitaciones muy cómodas y amplias, no es un hotel para niños, la alberca está pequeña y como descuidada.
Es un lindo hotel con habitaciones muy cómodas y amplias, no es un hotel para niños, la alberca está pequeña y como descuidada.
10
Trevor
25 Mar 2024
·
Stayed 2 nights
A beautiful property with great hospitality. It was perfect as we had a car and it was easy to park downstairs. The food in the restaurant was excellent. We will be coming back.
A beautiful property with great hospitality. It was perfect as we had a car and it was easy to park downstairs. The food in the restaurant was excellent. We will be coming back.
10
Arantza
30 May 2024
·
Stayed 3 nights
Nunca hubo nadie en la alberca , ni para pedir agua eso muy mal.
Nunca hubo nadie en la alberca , ni para pedir agua eso muy mal.
10
Karla
12 Jul 2024
·
Stayed 4 nights
Excelentes instalaciones y el servicio de primera
Excelentes instalaciones y el servicio de primera
4
Gabriela
5 Jul 2024
·
Stayed 4 nights
Acostumbro a viajar con regularidad y tengo la oportunidad de hacerlo tanto en mi país Mexico como internacional y es la primera vez que me cobran por el uso de internet por el uso del gym y por el Valet parking. Esto no hizo agradable mi estancia y por lo tanto no regresaré ahí nunca y tampoco lo recomiendo
Acostumbro a viajar con regularidad y tengo la oportunidad de hacerlo tanto en mi país Mexico como internacional y es la primera vez que me cobran por el uso de internet por el uso del gym y por el Valet parking. Esto no hizo agradable mi estancia y por lo tanto no regresaré ahí nunca y tampoco lo recomiendo
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: several guests found spaces very clean, while others reported dirty bathrooms or floors, leftover items, pests, and poorly maintained public restrooms.
Related guest reviews
6
Gabriela
31 Jan 2025
·
Stayed 3 nights
Fue buena normal. Ejemplo éramos 6 en la habitación y no dejaban aguas suficientes y se molestaban si pedíamos más. Al grado que nos dijeron que solo serían 2 por cuarto y eso se me hace fatal porque es Agua. No dejaban toalla de manos Teníamos desayuno incluido y nunca nos comentaron hasta el último día y eso se me hizo fatal. Ojalá nos hagan el rembolso para poder cerrar la experiencia de una manera agradable. Los baños de visitas de la entrada me tocó sucio y tuve ye buscar otro.
Fue buena normal. Ejemplo éramos 6 en la habitación y no dejaban aguas suficientes y se molestaban si pedíamos más. Al grado que nos dijeron que solo serían 2 por cuarto y eso se me hace fatal porque es Agua. No dejaban toalla de manos Teníamos desayuno incluido y nunca nos comentaron hasta el último día y eso se me hizo fatal. Ojalá nos hagan el rembolso para poder cerrar la experiencia de una manera agradable. Los baños de visitas de la entrada me tocó sucio y tuve ye buscar otro.
10
VERONIQUE
12 Feb 2023
·
Stayed 2 nights
Hôtel à l'architecture intéressante, tournée vers un jardin intérieur reposant (ce qui est justifié car l'environnement n'est pas remarquable). Les chambres sont très modernes, bien équipées, spacieuses. Très bons repas et service. Tout est vraiment propre et entretenu. Nous avons passé un excellent séjour.
Hôtel à l'architecture intéressante, tournée vers un jardin intérieur reposant (ce qui est justifié car l'environnement n'est pas remarquable). Les chambres sont très modernes, bien équipées, spacieuses. Très bons repas et service. Tout est vraiment propre et entretenu. Nous avons passé un excellent séjour.
4
Shamar
24 May 2024
·
Stayed 4 nights
We paid extra for an upgraded suite with a kitchen. However, not everything in the kitchen worked. The exhaust fan and light over the stovetop didn't work, the microwave didn't work, the lamp in the sitting area didn't work either. Some of the fountains in the common areas were out of service as well. Such as the one at the main entrance. It looked to be broken for some time because the water was green with algae and looked like a mini swamp. Needless to say a bunch of swampy standing water brings mosquitoes. There were plenty in our room despite our best efforts to keep them out. There were marks on the wall especially in the bathroom from the previous guests swatting mosquitoes on the walls.
We paid extra for an upgraded suite with a kitchen. However, not everything in the kitchen worked. The exhaust fan and light over the stovetop didn't work, the microwave didn't work, the lamp in the sitting area didn't work either. Some of the fountains in the common areas were out of service as well. Such as the one at the main entrance. It looked to be broken for some time because the water was green with algae and looked like a mini swamp. Needless to say a bunch of swampy standing water brings mosquitoes. There were plenty in our room despite our best efforts to keep them out. There were marks on the wall especially in the bathroom from the previous guests swatting mosquitoes on the walls.
2
Luis
24 May 2024
·
Stayed 1 night
Llegamos después de las 17hrs, check in lento, no tenían opciones de habitación más que con vista a el área de mantenimiento, no tenían luz en la habitación, ni aire acondicionado se tardó en que lograran conectar la luz, y nos prestaron un ventilador. Había cuando menos 10 a 15 cucarachas entre las camas y en el piso. Terrible experiencia.
Llegamos después de las 17hrs, check in lento, no tenían opciones de habitación más que con vista a el área de mantenimiento, no tenían luz en la habitación, ni aire acondicionado se tardó en que lograran conectar la luz, y nos prestaron un ventilador. Había cuando menos 10 a 15 cucarachas entre las camas y en el piso. Terrible experiencia.
8
Catalina
27 Nov 2024
·
Stayed 2 nights
La limpieza deja mucho que desear, el último día encontramos debajo de la base a la base una calceta sucia que no era nuestra quiere decir que estaba allí desde que llegamos. El pido caución y pegajoso y la pared junto al espejo sucia de cosas que rmbarraron
La limpieza deja mucho que desear, el último día encontramos debajo de la base a la base una calceta sucia que no era nuestra quiere decir que estaba allí desde que llegamos. El pido caución y pegajoso y la pared junto al espejo sucia de cosas que rmbarraron
10
Citlalli Bastida
30 Apr 2024
·
Stayed 3 nights
El hotel es bonito. La limpieza puede ser mejor. Había basura en áreas comunes como el elevador. El baño del cuarto no lo limpiaron muy bien. Había cabellos en a el piso de la regadera.
El hotel es bonito. La limpieza puede ser mejor. Había basura en áreas comunes como el elevador. El baño del cuarto no lo limpiaron muy bien. Había cabellos en a el piso de la regadera.
10
Lily
3 Dec 2023
·
Stayed 4 nights
Excellent hotel, very newly renovated and clean. Beautiful rooms with plenty of space. Only downside is that it is a bit further out of town than the other hotels - approx 13 min walk from the main areas
Excellent hotel, very newly renovated and clean. Beautiful rooms with plenty of space. Only downside is that it is a bit further out of town than the other hotels - approx 13 min walk from the main areas
10
Paola
9 Jan 2023
·
Stayed 19,365 nights
We enjoyed our stay at the hotel. It is very modern, the architecture is nice, the hotel and rooms were very clean and the service was very friendly and helpful. The hotel is well located close to Paseo Montejo, and the restaurant is good, so overall we had a great experience.
We enjoyed our stay at the hotel. It is very modern, the architecture is nice, the hotel and rooms were very clean and the service was very friendly and helpful. The hotel is well located close to Paseo Montejo, and the restaurant is good, so overall we had a great experience.
10
Kelly
28 Jul 2023
·
Stayed 2 nights
La hospitalidad estuvo excelente, el lugar esta hermoso, las atenciones del personal son excelentes, el restaurante esta muy rico, la alberca esta muy agradable, la limpieza es muy buena, es muy tranquilo el hotel.Nos encantó.
La hospitalidad estuvo excelente, el lugar esta hermoso, las atenciones del personal son excelentes, el restaurante esta muy rico, la alberca esta muy agradable, la limpieza es muy buena, es muy tranquilo el hotel.Nos encantó.
10
JOSE ANGEL
26 Aug 2023
·
Stayed 1 night
This is a fantastic place, great restaurant, friendly service, super clean, well located and beautiful modern architecture...
This is a fantastic place, great restaurant, friendly service, super clean, well located and beautiful modern architecture...
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious, modern, and comfortable. Recurring issues include unstable or slow Wi-Fi, inconsistent air conditioning, and occasional maintenance problems in certain suites or fixtures.
Related guest reviews
4
Ricardo Everardo
9 Sept 2024
·
Stayed 1 night
La experiencia con los aires acondicionados en Mérida, es todo un caso. En la primer habitación no servía el aire, y en la segunda enfriaba demasiado. La atención del personal fue muy mala
La experiencia con los aires acondicionados en Mérida, es todo un caso. En la primer habitación no servía el aire, y en la segunda enfriaba demasiado. La atención del personal fue muy mala
8
Gautam
14 Mar 2024
·
Stayed 3 nights
The hotel impresses with its stunning design, lush foliage, and inviting cafe, but the experience is marred by notable issues. Rooms are spacious and modern but not as clean as expected. Service falls short, especially in billing; minor room service charges can\'t be added to a "credit account," and AMEX is accepted at the front desk but not for room service. Basic amenities like shampoo were unavailable upon arrival, and staff responses were dismissive, exacerbating the discomfort. Additionally, noise issues from plumbing and adjacent rooms detract from the peaceful ambiance. The hotel also falsely advertises a laundry service, causing inconvenience as I had to find external services at a lower cost. This misrepresentation questions the reliability of their offerings. Furthermore, the bar\'s consistent closure and the policy of charging for water in high-priced rooms are puzzling. The neglected pool adds to the drawbacks. Overall, while the hotel has potential, it needs significant improvements in customer service, amenity consistency, and facility maintenance. Addressing these could greatly enhance the guest experience.
The hotel impresses with its stunning design, lush foliage, and inviting cafe, but the experience is marred by notable issues. Rooms are spacious and modern but not as clean as expected. Service falls short, especially in billing; minor room service charges can\'t be added to a "credit account," and AMEX is accepted at the front desk but not for room service. Basic amenities like shampoo were unavailable upon arrival, and staff responses were dismissive, exacerbating the discomfort. Additionally, noise issues from plumbing and adjacent rooms detract from the peaceful ambiance. The hotel also falsely advertises a laundry service, causing inconvenience as I had to find external services at a lower cost. This misrepresentation questions the reliability of their offerings. Furthermore, the bar\'s consistent closure and the policy of charging for water in high-priced rooms are puzzling. The neglected pool adds to the drawbacks. Overall, while the hotel has potential, it needs significant improvements in customer service, amenity consistency, and facility maintenance. Addressing these could greatly enhance the guest experience.
10
ZEUS EFRAIN
21 May 2024
·
Stayed 4 nights
La ubicación es excelente. La propiedad es muy tranquila y las habitaciones grandes y en muy buen estado. El personal en general fue siempre muy profesional y amble. Hago una especial mención y reconocimiento a la chica de la recepción con quien realicé el check in. Desafortunadamente no logro recordar su nombre sin embargo quiero mencionar que fue muy profesional y servicial. El check in fue súper rapido e inclusive logró conseguir un upgrade de mi habitación por estar celebrando mi aniversario. Estos detalles siempre se agradecen. Seguro que volveré a hospedarme aqui cuando regrese.
La ubicación es excelente. La propiedad es muy tranquila y las habitaciones grandes y en muy buen estado. El personal en general fue siempre muy profesional y amble. Hago una especial mención y reconocimiento a la chica de la recepción con quien realicé el check in. Desafortunadamente no logro recordar su nombre sin embargo quiero mencionar que fue muy profesional y servicial. El check in fue súper rapido e inclusive logró conseguir un upgrade de mi habitación por estar celebrando mi aniversario. Estos detalles siempre se agradecen. Seguro que volveré a hospedarme aqui cuando regrese.
8
Marisol
12 Jul 2024
·
Stayed 1 night
Muy linda, muy bien cuidada, limpia y en buenas condiciones. Habitaciones amplias, ideal para quienes vieja en familia
Muy linda, muy bien cuidada, limpia y en buenas condiciones. Habitaciones amplias, ideal para quienes vieja en familia
4
Shamar
24 May 2024
·
Stayed 4 nights
We paid extra for an upgraded suite with a kitchen. However, not everything in the kitchen worked. The exhaust fan and light over the stovetop didn't work, the microwave didn't work, the lamp in the sitting area didn't work either. Some of the fountains in the common areas were out of service as well. Such as the one at the main entrance. It looked to be broken for some time because the water was green with algae and looked like a mini swamp. Needless to say a bunch of swampy standing water brings mosquitoes. There were plenty in our room despite our best efforts to keep them out. There were marks on the wall especially in the bathroom from the previous guests swatting mosquitoes on the walls.
We paid extra for an upgraded suite with a kitchen. However, not everything in the kitchen worked. The exhaust fan and light over the stovetop didn't work, the microwave didn't work, the lamp in the sitting area didn't work either. Some of the fountains in the common areas were out of service as well. Such as the one at the main entrance. It looked to be broken for some time because the water was green with algae and looked like a mini swamp. Needless to say a bunch of swampy standing water brings mosquitoes. There were plenty in our room despite our best efforts to keep them out. There were marks on the wall especially in the bathroom from the previous guests swatting mosquitoes on the walls.
8
ALETHIA RUBIO
23 Mar 2024
·
Stayed 3 nights
El hotel es muy bonito y queda muy cerca del Centro de Convenciones. La primera habitación que nos dieron en PB era muy oscura y el baño horrible, no tenía ni cortina la regadera y tenía una ventana enorme que podía verse desde el piso de arriba cuando te bañabas, por lo que pedimos cambio a otra habitación. Lo mejor del hotel sin duda es la comida, desayunos de 10, nos tocó un mesero súper atento pero en general tardan muchísimo para tomar la orden y servir la comida. La atención bastante regular, no son proactivos y la host del restaurante te hace caras si llegas sin haber reservado mesa antes (aunque estés hospedado y hayan muchísimas mesas vacías). Por lo que le daría 3 estrellas en atención aunque el hotel sea muy bonito.
El hotel es muy bonito y queda muy cerca del Centro de Convenciones. La primera habitación que nos dieron en PB era muy oscura y el baño horrible, no tenía ni cortina la regadera y tenía una ventana enorme que podía verse desde el piso de arriba cuando te bañabas, por lo que pedimos cambio a otra habitación. Lo mejor del hotel sin duda es la comida, desayunos de 10, nos tocó un mesero súper atento pero en general tardan muchísimo para tomar la orden y servir la comida. La atención bastante regular, no son proactivos y la host del restaurante te hace caras si llegas sin haber reservado mesa antes (aunque estés hospedado y hayan muchísimas mesas vacías). Por lo que le daría 3 estrellas en atención aunque el hotel sea muy bonito.
4
Alejandro
2 Jun 2024
·
Stayed 2 nights
El aire acondicionado no enfría Mala conexión a internet
El aire acondicionado no enfría Mala conexión a internet
10
FAWAZ
30 Mar 2024
·
Stayed 1 night
Friendly welcoming staff. Nice design. Spacious minimalist well designed room.
Friendly welcoming staff. Nice design. Spacious minimalist well designed room.
10
Lily
3 Dec 2023
·
Stayed 4 nights
Excellent hotel, very newly renovated and clean. Beautiful rooms with plenty of space. Only downside is that it is a bit further out of town than the other hotels - approx 13 min walk from the main areas
Excellent hotel, very newly renovated and clean. Beautiful rooms with plenty of space. Only downside is that it is a bit further out of town than the other hotels - approx 13 min walk from the main areas
10
Tanya
1 Dec 2024
·
Stayed 1 night
Wonderful beautiful hotel! Close proximity to paseo Montejo which had lots of amazing food and shopping options. Hotel is newer and you can tell - rooms are sooo nice. Bathroom is huge! Restaurant is amazing. Their brunch is so good and their French toast is to die for! Had the lunch tacos and they’re possibly the best tacos ever.
Wonderful beautiful hotel! Close proximity to paseo Montejo which had lots of amazing food and shopping options. Hotel is newer and you can tell - rooms are sooo nice. Bathroom is huge! Restaurant is amazing. Their brunch is so good and their French toast is to die for! Had the lunch tacos and they’re possibly the best tacos ever.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful. Still, reviews cite inconsistent service and communication, slow restaurant service, check-in delays, and surprise or undisclosed fees that frustrate some guests.
Related guest reviews
10
ZEUS EFRAIN
21 May 2024
·
Stayed 4 nights
La ubicación es excelente. La propiedad es muy tranquila y las habitaciones grandes y en muy buen estado. El personal en general fue siempre muy profesional y amble. Hago una especial mención y reconocimiento a la chica de la recepción con quien realicé el check in. Desafortunadamente no logro recordar su nombre sin embargo quiero mencionar que fue muy profesional y servicial. El check in fue súper rapido e inclusive logró conseguir un upgrade de mi habitación por estar celebrando mi aniversario. Estos detalles siempre se agradecen. Seguro que volveré a hospedarme aqui cuando regrese.
La ubicación es excelente. La propiedad es muy tranquila y las habitaciones grandes y en muy buen estado. El personal en general fue siempre muy profesional y amble. Hago una especial mención y reconocimiento a la chica de la recepción con quien realicé el check in. Desafortunadamente no logro recordar su nombre sin embargo quiero mencionar que fue muy profesional y servicial. El check in fue súper rapido e inclusive logró conseguir un upgrade de mi habitación por estar celebrando mi aniversario. Estos detalles siempre se agradecen. Seguro que volveré a hospedarme aqui cuando regrese.
10
Humberto
20 Oct 2024
·
Stayed 3 nights
El servicio del hotel es muy bueno en los desayunos nos atendieron Francisco, Javier y Victor muy atentos y serviciales. Tmb nos organizó un tour Gabriela con rapidez y eficiencia.
El servicio del hotel es muy bueno en los desayunos nos atendieron Francisco, Javier y Victor muy atentos y serviciales. Tmb nos organizó un tour Gabriela con rapidez y eficiencia.
8
ALETHIA RUBIO
23 Mar 2024
·
Stayed 3 nights
El hotel es muy bonito y queda muy cerca del Centro de Convenciones. La primera habitación que nos dieron en PB era muy oscura y el baño horrible, no tenía ni cortina la regadera y tenía una ventana enorme que podía verse desde el piso de arriba cuando te bañabas, por lo que pedimos cambio a otra habitación. Lo mejor del hotel sin duda es la comida, desayunos de 10, nos tocó un mesero súper atento pero en general tardan muchísimo para tomar la orden y servir la comida. La atención bastante regular, no son proactivos y la host del restaurante te hace caras si llegas sin haber reservado mesa antes (aunque estés hospedado y hayan muchísimas mesas vacías). Por lo que le daría 3 estrellas en atención aunque el hotel sea muy bonito.
El hotel es muy bonito y queda muy cerca del Centro de Convenciones. La primera habitación que nos dieron en PB era muy oscura y el baño horrible, no tenía ni cortina la regadera y tenía una ventana enorme que podía verse desde el piso de arriba cuando te bañabas, por lo que pedimos cambio a otra habitación. Lo mejor del hotel sin duda es la comida, desayunos de 10, nos tocó un mesero súper atento pero en general tardan muchísimo para tomar la orden y servir la comida. La atención bastante regular, no son proactivos y la host del restaurante te hace caras si llegas sin haber reservado mesa antes (aunque estés hospedado y hayan muchísimas mesas vacías). Por lo que le daría 3 estrellas en atención aunque el hotel sea muy bonito.
10
Nancy
27 Mar 2024
·
Stayed 5 nights
It was beautiful and we LOVED the customer service
It was beautiful and we LOVED the customer service
2
Libertad
1 Aug 2024
·
Stayed 4 nights
Considero que la propiedad realiza un abuso a quienes contratamos mediante Expedia porque se justifican que no tenemos una reserva directa con ellos. El personal no está capacitado para explicar y resolver alguna situación. En mi caso, desde que llegamos e intentamos hacer el check-in nos trataron mal y despectivamente, pero cuando solicité la intervención de algún superior nadie acudió y nos tuvieron esperando demasiado tiempo en el lobby incluso teniendo pagada mi reservación sin respuesta alguna. Este hotel es una burla, sobre todo para quienes no somos extranjeros. No tratan a los huéspedes igual. Mi reserva con wayam Mundo Imperial fue una pésima experiencia que terminó arruinando mis vacaciones.
Considero que la propiedad realiza un abuso a quienes contratamos mediante Expedia porque se justifican que no tenemos una reserva directa con ellos. El personal no está capacitado para explicar y resolver alguna situación. En mi caso, desde que llegamos e intentamos hacer el check-in nos trataron mal y despectivamente, pero cuando solicité la intervención de algún superior nadie acudió y nos tuvieron esperando demasiado tiempo en el lobby incluso teniendo pagada mi reservación sin respuesta alguna. Este hotel es una burla, sobre todo para quienes no somos extranjeros. No tratan a los huéspedes igual. Mi reserva con wayam Mundo Imperial fue una pésima experiencia que terminó arruinando mis vacaciones.
10
Joan
25 Apr 2024
·
Stayed 5 nights
Excellent and attentive reception staff. Concierge was very helpful. Porters very attentive. Clean, large room! Will stay again!
Excellent and attentive reception staff. Concierge was very helpful. Porters very attentive. Clean, large room! Will stay again!
8
Chiara
9 Mar 2023
·
Stayed 3 nights
Muy bien, solo un poco lento el servicio del restaurante aunque muy rico
Muy bien, solo un poco lento el servicio del restaurante aunque muy rico
10
Paola
9 Jan 2023
·
Stayed 19,365 nights
We enjoyed our stay at the hotel. It is very modern, the architecture is nice, the hotel and rooms were very clean and the service was very friendly and helpful. The hotel is well located close to Paseo Montejo, and the restaurant is good, so overall we had a great experience.
We enjoyed our stay at the hotel. It is very modern, the architecture is nice, the hotel and rooms were very clean and the service was very friendly and helpful. The hotel is well located close to Paseo Montejo, and the restaurant is good, so overall we had a great experience.
4
Gabriela
5 Jul 2024
·
Stayed 4 nights
Acostumbro a viajar con regularidad y tengo la oportunidad de hacerlo tanto en mi país Mexico como internacional y es la primera vez que me cobran por el uso de internet por el uso del gym y por el Valet parking. Esto no hizo agradable mi estancia y por lo tanto no regresaré ahí nunca y tampoco lo recomiendo
Acostumbro a viajar con regularidad y tengo la oportunidad de hacerlo tanto en mi país Mexico como internacional y es la primera vez que me cobran por el uso de internet por el uso del gym y por el Valet parking. Esto no hizo agradable mi estancia y por lo tanto no regresaré ahí nunca y tampoco lo recomiendo
4
Jolie
5 Mar 2024
·
I rated the review low because of: - Unstable WiFi, frequently disconnecting. - Valet parking charged at 240MX per day, undisclosed at car drop-off. - Room water, coffee, tea not complimentary; charges not disclosed on the bar station. - Additional expenses for everything; limited WiFi during my 3-day stay. - No inclusive breakfast for the $200/night rate in Mexico, considered expensive. - Shower overflowed, flooding the bathroom floor. - Booked a double bed but given a single; asked for 500MX/extra bed/day. - 660MX resort fee charged at the hotel. Decided not to return.
I rated the review low because of: - Unstable WiFi, frequently disconnecting. - Valet parking charged at 240MX per day, undisclosed at car drop-off. - Room water, coffee, tea not complimentary; charges not disclosed on the bar station. - Additional expenses for everything; limited WiFi during my 3-day stay. - No inclusive breakfast for the $200/night rate in Mexico, considered expensive. - Shower overflowed, flooding the bathroom floor. - Booked a double bed but given a single; asked for 500MX/extra bed/day. - 660MX resort fee charged at the hotel. Decided not to return.
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AI-generated summary based on recent guest reviews
Location
Well located near Paseo de Montejo and walkable to dining and shops. A few note it feels a bit far from the historic center or hard to access during street works.
Related guest reviews
10
Natalia
1 Apr 2024
·
Stayed 3 nights
Lo recomiendo mucho, queda todo super cerca y lo que no en Uber super fácil
Lo recomiendo mucho, queda todo super cerca y lo que no en Uber super fácil
8
Luz Maria
8 Mar 2023
·
Stayed 1 night
Beautiful decor but not good location !! The street were under repairs so taxis and Uber very hard to get there!!
Beautiful decor but not good location !! The street were under repairs so taxis and Uber very hard to get there!!
8
Thomas
1 Apr 2022
·
Stayed 3 nights
Beautiful open-air hotel. very comfortable and the staff was awesome, friendly, and helpful. The hotel is a little isolated from activities (shopping and dining). The food in the restaurant was very good - but a little "fancier and trendy" than we prefer.
Beautiful open-air hotel. very comfortable and the staff was awesome, friendly, and helpful. The hotel is a little isolated from activities (shopping and dining). The food in the restaurant was very good - but a little "fancier and trendy" than we prefer.
10
Nidia Noemí Burgos
9 Aug 2024
·
Stayed 5 nights
Excelente ubicación servicio y el personal muy atento
Excelente ubicación servicio y el personal muy atento
10
Luis Fernando
11 Dec 2024
·
Stayed 3 nights
Todo muy bien, la ubicación muy céntrica y los desayunos y el restaurante es muy agradable
Todo muy bien, la ubicación muy céntrica y los desayunos y el restaurante es muy agradable
10
Lily
3 Dec 2023
·
Stayed 4 nights
Excellent hotel, very newly renovated and clean. Beautiful rooms with plenty of space. Only downside is that it is a bit further out of town than the other hotels - approx 13 min walk from the main areas
Excellent hotel, very newly renovated and clean. Beautiful rooms with plenty of space. Only downside is that it is a bit further out of town than the other hotels - approx 13 min walk from the main areas
10
Paola
9 Jan 2023
·
Stayed 19,365 nights
We enjoyed our stay at the hotel. It is very modern, the architecture is nice, the hotel and rooms were very clean and the service was very friendly and helpful. The hotel is well located close to Paseo Montejo, and the restaurant is good, so overall we had a great experience.
We enjoyed our stay at the hotel. It is very modern, the architecture is nice, the hotel and rooms were very clean and the service was very friendly and helpful. The hotel is well located close to Paseo Montejo, and the restaurant is good, so overall we had a great experience.
8
Adrien
17 Feb 2022
·
Stayed 4 nights
Very nice stay at Wayam Mundo Imperial, friendly staff, modern hotel, and a very decent price. The plus: good restaurant with nice terrace, small but convenient gym, near Calle 60 and Paseo de Montejo. The minus: a bit far from the historic center (if walking), not so many restaurant options nearby. Overall a very comfortable hotel, I would recommend it for a 2-3 nights stay in Merida.
Very nice stay at Wayam Mundo Imperial, friendly staff, modern hotel, and a very decent price. The plus: good restaurant with nice terrace, small but convenient gym, near Calle 60 and Paseo de Montejo. The minus: a bit far from the historic center (if walking), not so many restaurant options nearby. Overall a very comfortable hotel, I would recommend it for a 2-3 nights stay in Merida.
10
Carlos Manuel
19 May 2024
·
Stayed 3 nights
Hotel increíble, la habitación fue mucho más de lo que esperábamos y la zona nos permitió movernos a pie a muchos lugares de interés.
Hotel increíble, la habitación fue mucho más de lo que esperábamos y la zona nos permitió movernos a pie a muchos lugares de interés.
10
Tanya
1 Dec 2024
·
Stayed 1 night
Wonderful beautiful hotel! Close proximity to paseo Montejo which had lots of amazing food and shopping options. Hotel is newer and you can tell - rooms are sooo nice. Bathroom is huge! Restaurant is amazing. Their brunch is so good and their French toast is to die for! Had the lunch tacos and they’re possibly the best tacos ever.
Wonderful beautiful hotel! Close proximity to paseo Montejo which had lots of amazing food and shopping options. Hotel is newer and you can tell - rooms are sooo nice. Bathroom is huge! Restaurant is amazing. Their brunch is so good and their French toast is to die for! Had the lunch tacos and they’re possibly the best tacos ever.
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AI-generated summary based on recent guest reviews
Dining
Food and breakfasts are widely praised for quality and flavor. Service can be slow at peak times, and a few guests found hours limited or prices high.
Related guest reviews
4
Octavio
13 Jun 2024
·
Stayed 1 night
El lugar es bonito, pero no tiene muy buen servicio. El restaurante cierra muy temprano, te presionan para que ya te vayas. Muy cara la comida, 80 USD por persona.
El lugar es bonito, pero no tiene muy buen servicio. El restaurante cierra muy temprano, te presionan para que ya te vayas. Muy cara la comida, 80 USD por persona.
8
ALETHIA RUBIO
23 Mar 2024
·
Stayed 3 nights
El hotel es muy bonito y queda muy cerca del Centro de Convenciones. La primera habitación que nos dieron en PB era muy oscura y el baño horrible, no tenía ni cortina la regadera y tenía una ventana enorme que podía verse desde el piso de arriba cuando te bañabas, por lo que pedimos cambio a otra habitación. Lo mejor del hotel sin duda es la comida, desayunos de 10, nos tocó un mesero súper atento pero en general tardan muchísimo para tomar la orden y servir la comida. La atención bastante regular, no son proactivos y la host del restaurante te hace caras si llegas sin haber reservado mesa antes (aunque estés hospedado y hayan muchísimas mesas vacías). Por lo que le daría 3 estrellas en atención aunque el hotel sea muy bonito.
El hotel es muy bonito y queda muy cerca del Centro de Convenciones. La primera habitación que nos dieron en PB era muy oscura y el baño horrible, no tenía ni cortina la regadera y tenía una ventana enorme que podía verse desde el piso de arriba cuando te bañabas, por lo que pedimos cambio a otra habitación. Lo mejor del hotel sin duda es la comida, desayunos de 10, nos tocó un mesero súper atento pero en general tardan muchísimo para tomar la orden y servir la comida. La atención bastante regular, no son proactivos y la host del restaurante te hace caras si llegas sin haber reservado mesa antes (aunque estés hospedado y hayan muchísimas mesas vacías). Por lo que le daría 3 estrellas en atención aunque el hotel sea muy bonito.
10
Trevor
25 Mar 2024
·
Stayed 2 nights
A beautiful property with great hospitality. It was perfect as we had a car and it was easy to park downstairs. The food in the restaurant was excellent. We will be coming back.
A beautiful property with great hospitality. It was perfect as we had a car and it was easy to park downstairs. The food in the restaurant was excellent. We will be coming back.
10
Luis Fernando
11 Dec 2024
·
Stayed 3 nights
Todo muy bien, la ubicación muy céntrica y los desayunos y el restaurante es muy agradable
Todo muy bien, la ubicación muy céntrica y los desayunos y el restaurante es muy agradable
8
Chiara
9 Mar 2023
·
Stayed 3 nights
Muy bien, solo un poco lento el servicio del restaurante aunque muy rico
Muy bien, solo un poco lento el servicio del restaurante aunque muy rico
10
Jose
26 Oct 2023
·
Stayed 3 nights
Restaurat was really good
Restaurat was really good
10
Erika
18 Mar 2024
·
Stayed 4 nights
La Comida súper bien los alimentos buena calidad y suficiente y grato el ambiente
La Comida súper bien los alimentos buena calidad y suficiente y grato el ambiente
10
Jose Maria
2 Apr 2024
·
Stayed 2 nights
En general la propiedad esta excelente, os cuartos muy comodos. En el restarurante al servicio le falta un poco, se equivocaron con los platillos, algo lento para tomar las ordenes.
En general la propiedad esta excelente, os cuartos muy comodos. En el restarurante al servicio le falta un poco, se equivocaron con los platillos, algo lento para tomar las ordenes.
10
JOSE ANGEL
26 Aug 2023
·
Stayed 1 night
This is a fantastic place, great restaurant, friendly service, super clean, well located and beautiful modern architecture...
This is a fantastic place, great restaurant, friendly service, super clean, well located and beautiful modern architecture...
10
Tanya
1 Dec 2024
·
Stayed 1 night
Wonderful beautiful hotel! Close proximity to paseo Montejo which had lots of amazing food and shopping options. Hotel is newer and you can tell - rooms are sooo nice. Bathroom is huge! Restaurant is amazing. Their brunch is so good and their French toast is to die for! Had the lunch tacos and they’re possibly the best tacos ever.
Wonderful beautiful hotel! Close proximity to paseo Montejo which had lots of amazing food and shopping options. Hotel is newer and you can tell - rooms are sooo nice. Bathroom is huge! Restaurant is amazing. Their brunch is so good and their French toast is to die for! Had the lunch tacos and they’re possibly the best tacos ever.
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AI-generated summary based on recent guest reviews
8
Sergio Roberto
1 Jan 2025
·
Stayed 3 nights
The hotel os beautiful, modern and all tje facilities in excellent conditions, the attention and services were great all the time. We had an small issue at the checking with some non pre-notification of extra charges for the pet but it was solved. Very good experience in general.
The hotel os beautiful, modern and all tje facilities in excellent conditions, the attention and services were great all the time. We had an small issue at the checking with some non pre-notification of extra charges for the pet but it was solved. Very good experience in general.
10
Steven
13 Dec 2024
·
Stayed 6 nights
Very, very pleased with my stay! The property, room, food and service were all excellent. Would definitely stay again!!!!
Very, very pleased with my stay! The property, room, food and service were all excellent. Would definitely stay again!!!!
10
Tanya
1 Dec 2024
·
Stayed 1 night
Wonderful beautiful hotel! Close proximity to paseo Montejo which had lots of amazing food and shopping options. Hotel is newer and you can tell - rooms are sooo nice. Bathroom is huge! Restaurant is amazing. Their brunch is so good and their French toast is to die for! Had the lunch tacos and they’re possibly the best tacos ever.
Wonderful beautiful hotel! Close proximity to paseo Montejo which had lots of amazing food and shopping options. Hotel is newer and you can tell - rooms are sooo nice. Bathroom is huge! Restaurant is amazing. Their brunch is so good and their French toast is to die for! Had the lunch tacos and they’re possibly the best tacos ever.
10
Adriana
17 Nov 2024
·
Stayed 2 nights
loved everything! Excellent service. I would be returning soon!
loved everything! Excellent service. I would be returning soon!
10
Leonel
13 Oct 2024
·
Stayed 3 nights
This is a nice and well located property. Staff was nice and our stay was great.
This is a nice and well located property. Staff was nice and our stay was great.
Property policies
Check-in
Check-out
Check-in from 15:00
Before 11:00
FAQs about Wayam Mundo Imperial
Is parking available at the hotel?
Parking is available at the property. Guests can inquire directly for details regarding the type of parking and any associated costs.
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are available daily from 7:00 AM to 12:30 PM for a fee.
Does the hotel allow pets?
The property is pet-friendly and allows a maximum of 2 pets per room, with a weight limit of 20 lbs (9 kg) per pet. Service animals are exempt from fees and restrictions.
What are the check-in and check-out times?
Standard check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities. Specific details about accessible rooms and bathrooms can be confirmed by contacting the hotel directly.
Where is the hotel located in relation to key landmarks?
The hotel is situated in the Garcia Ginerés neighborhood of Merida, just a few steps from the historic Paseo Montejo and close to various attractions including the International Yucatan Center and Americas Park.
Does the hotel have a swimming pool?
Yes, the property features an outdoor swimming pool. Details regarding operational hours and seasonal availability can be confirmed by contacting the hotel.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: 192.34042218780516USD
- 2026-09-19: 170.49961740417478USD
- 2026-09-20: 140.18470395431518USD
- 2026-09-21: 156.68339309539795USD
- 2026-09-22: 155.40041306610107USD
- 2026-09-23: 135.0564095588684USD
- 2026-09-24: NO DATA
- 2026-09-25: NO DATA
- 2026-09-26: 173.80914818420408USD
- 2026-09-27: 153.73939461975095USD
- 2026-09-28: 169.69386643066406USD
- 2026-09-29: 233.9498354446411USD
- 2026-09-30: 218.1371696395874USD
- 2026-10-01: 188.57795643920898USD
- 2026-10-02: 169.69386643066406USD
- 2026-10-03: 188.89796579284666USD
- 2026-10-04: 159.2998154937744USD
- 2026-10-05: 150.67326011657713USD
- 2026-10-06: 173.89562252349853USD
- 2026-10-07: 159.2998154937744USD
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: 201.02253693389892USD
- 2026-10-11: 174.12267677917478USD
- 2026-10-12: 159.20251653594968USD
- 2026-10-13: 164.35971161193848USD
- 2026-10-14: 159.2998154937744USD
- 2026-10-15: 169.4087655960083USD
- 2026-10-16: 188.57795643920898USD
- 2026-10-17: 191.25347635040282USD
- 2026-10-18: 169.4087655960083USD
- 2026-10-19: NO DATA
- 2026-10-20: 146.80077911071777USD
- 2026-10-21: 169.4087655960083USD
- 2026-10-22: 186.6416633895874USD
- 2026-10-23: 197.39014176330565USD
- 2026-10-24: 203.79073169403074USD
- 2026-10-25: 194.51357820892332USD
- 2026-10-26: 164.11573732147215USD
- 2026-10-27: 164.35971161193848USD
- 2026-10-28: 161.9833925643921USD
- 2026-10-29: 211.93219352722167USD
- 2026-10-30: 218.40349378967284USD
- 2026-10-31: 223.57822194519042USD
- 2026-11-01: 183.3191710922241USD
- 2026-11-02: 316.6151526214599USD
- 2026-11-03: 365.026700112915USD
- 2026-11-04: 312.7595916503906USD
- 2026-11-05: 303.37482254028316USD
- 2026-11-06: 242.2064445953369USD
- 2026-11-07: 239.63086849212644USD
- 2026-11-08: 225.76759737854002USD
- 2026-11-09: 222.2605260681152USD
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: 174.38071606750486USD
- 2026-11-17: 189.7780528198242USD
- 2026-11-18: NO DATA
Popular amenities
Restaurant
Swimming pool
24-hour reception
Business centre
Room service
Mini bar
Services
Business centre
24-hour reception
Meeting rooms
Photocopier
Luggage storage
Internet
WiFi
General
Room service
Restaurant
Mini bar
Hair dryer
Activities
Swimming pool
Pool outdoor