SpringHill Suites by Marriott West Sacramento

The staff was extremely helpful and friendly with every interaction, the breakfast was wonderful, and the room was just as expected. We did not like the pool which was unfortunate, but not enough to not stay again.

Love the whole vibe the staff was amazing

My room had unclean clothing under sink. Therefore, the bathrooms are not being thoroughly cleaned. Every other detail was great!

Big, clean rooms. Room was extremely quiet.

I had stayed at another Springfield hotel and it was a great experience so I was hoping for the same experience but It was not. When I first came in to check in I waited for a long time with no one insight. I then tried calling hoping someone would hear the phone and come out. Still nothing. Finally a lady came from the opposite end of the hotel with a plate of food . When she finally checked me in it didn't seem like she knew what she was doing. Didn't explain to me what she was charging me $100 extra for . She told me it would be $10 for parking a night . We only had 1 car but charged me for 2 (i didn't find that out until the morning I checked out) . Later on that same day we wanted assistance with purchasing items from the snack shop but again she was no where to be found. Let me tell you about the worst part. After I checked in a man walked in my room looking for linen that was clearly stacked outside my room from the last guest. I had the do not disturb sign outside my door and he still just used his key card and walked in. I told him he can't just walk in on people. He just kept saying "its okay because I'm looking for linen " . I said its not okay , what if I was in thd shower or getting changed?! Mind you I had just checked in 15mins before that . There shouldn't be any dirty linen in my room for him to gather. When we told the front desk they just said he didn't speak English well . That was their excuse. The only good thing was the gym. top brand equipment