Name: Pug Seal Polanco Allan Poe
Address: Edgar Allan Poe 90, Bosques de Chapultepec, Mexico City, Mexico, Mexico City, MX
Price range: $298–$799 per night
Rating: 9.48

What guests think

Pug Seal Polanco Allan Poe earns high praise for its warm, attentive staff, stylish boutique character, and walkable Polanco location close to restaurants and shops, creating a charming base for Mexico City stays.

However, multiple reviews caution that some rooms lack exterior windows or face internal stairways, and room size or allocation may not match expectations. Cleanliness is commonly praised, though a few guests noticed a strong cleaning fragrance in public areas. Breakfast is widely lauded for quality and made to order options, while a couple of reviews found it average. Expect a refined boutique stay with distinctive design.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

10

Jesse

Apr 19, 2025

·

Stayed 5 nights

Highly recommend! Get the charm and privacy of an Airbnb with the amenities of a hotel. Excellent breakfast (included), prime location, and several secluded outdoor areas. Also great bartender!

10

Dave

Feb 19, 2022

·

Stayed 2 nights

Fantastic environment and very generous drinks and breakfast included

10

Justin

Feb 4, 2025

·

Stayed 5 nights

This is a gorgeous boutique hotel in Polanco (one of the most exclusive parts of CDMX). It is close to the shops and restaurants - all walking distance. The staff are friendly and helpful. There are snacks put out during the day. Wine is available as well (I think you have to pay for that though). Breakfast is also really good.

10

skye

Feb 18, 2023

·

Stayed 3 nights

This was my second time at Pugseal. It is my absolute favorite place to stay in Mexico City. Gorgeous hotel, delicious breakfast, wonderful smelling eco products and such friendly staff. Special shout out to Giovanna, Enyar and Israel! They helped me organize a work meeting and I booked a massage that was also top notch. Can’t wait to come back!

10

randi

Jun 20, 2024

·

Stayed 4 nights

charming, clean, great location, well situated room w/branded linens & bath products add to the luxury feeling. Breakfast was delicious- & the whole staff extraordinary. The roof top garden was a great hang after a busy CDMX day

10

Rick

Oct 14, 2024

·

Beautiful, serene ambience in a great area. Very welcoming with eclectic, interesting decor. Made to order breakfasts. Highly recommended. Please note: no elevators for those who may require.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are frequently described as very clean, with housekeeping meeting high standards. A couple of guests mentioned a strong cleaning fragrance and one noted slow to heat water.

Related guest reviews

10

Geneva

May 20, 2022

·

Stayed 4 nights

Our stay was fantastic! The food was really great and the service was amazing. It's on a quiet street very close to one of the main roads in the Polanco neighborhood. Lots of high-end shops and a ton of restaurants nearby. We felt very safe to walk around both during the day and at night. The room was very clean - totally worth every penny.

10

Carlet

Jul 14, 2025

·

Stayed 3 nights

Amazing! Clean! Modern and excellent service !

10

Kevin

Sep 29, 2024

·

Stayed 1 night

Beautiful old building and rooms. Breakfast was great and included. Water needed to run 5 min to get warm so this could be addressed to save water. Wonderful hotel!

6

yelana

Feb 7, 2023

·

Overall it’s a very pretty property with very accommodating and friendly staff. There were several cons though: 1. They had this very perfumey smell throughout the hotel and if you are sensitive to smells, this maybe an issue for you. 2. Some rooms do not have windows that face outdoors, instead they face into the hotel stairs. 3. Breakfast and coffee is included but it’s just decent. If you really want amazing breakfast I would go out to the local restaurants. Overall the staff are wonderful but I wish I knew the above before I booked.

10

Teresa

Feb 8, 2026

·

Stayed 5 nights

Staff were excellent , room was clean

6

Irina

Feb 12, 2023

·

Stayed 4 nights

For over 200 dollars a night (I guess it was an amazing deal) my daughter and I got to stay in a room without a window, the only natural light source was from a glass door, which opened to the staircase, where everyone walked all the time. My mom got the same room set up. In my room electrical circuits were messed up (room 14) and I could only use an outlet to charge my phone when the main lights were on. The pillows were AWFUL. I could not use any of them and had to make my own pillow out of a bathrobe, stuffing it inside a pillow case. The only real "amenity" in this place is their "gourmet breakfast" which really is an overrated selection of the same basic food: eggs and beans, prepared in an OK manner. Places outside of the hotel had AMAZING breakfast. The smell of the entrance way and in the cafeteria is of some kind of cleaning substance, very strong and overpowering. Had I known, I would have rented a B&B for the same price. The area is very nice. I definitely would NOT return to this hotel.

10

Thomas

Feb 14, 2026

·

Stayed 5 nights

Yes room was clean Staff couldn't be more supportive Breakfast was superb

10

Eduardo

Sep 19, 2025

·

Stayed 3 nights

El desayuno es un espectáculo, de muy buena calidad. Gran ubicación, a pasos de restaurantes y bares. Todo muy limpio, un servicio de primera en donde cuidan todos los detalles. Definitivamente nos volveremos a hospedar aquí.

Translate

10

MARICRUZ

Sep 2, 2024

·

Stayed 2 nights

Atención excelente y el lugar súper limpio y muy bonito

Translate

10

Rodrigo

Sep 3, 2025

·

Stayed 1 night

Place is neat; staff, super friendly; di not think about it…. Stay in here

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Design forward rooms in a converted mansion; some are spacious and stylish. However, several reviews report interior rooms without exterior windows or views, and a few noted size or allocation mismatches and minor in room issues.

Related guest reviews

10

Anna

Aug 7, 2023

·

Stayed 4 nights

Beautiful property. Location was wonderful and safe. Breakfast was great and they will also make you a customized breakfast if you like. The staff was so friendly. The rooms were spacious and the decor was great. This is the best hotel I have ever stayed at! Will definitely recommend this place to friends and family.

6

bita

Feb 10, 2025

·

Stayed 4 nights

The room was not what I had exoected

10

Kevin

Sep 29, 2024

·

Stayed 1 night

Beautiful old building and rooms. Breakfast was great and included. Water needed to run 5 min to get warm so this could be addressed to save water. Wonderful hotel!

10

Tanya

Feb 16, 2022

·

Stayed 2 nights

Beautiful architectural and design details. Friendliest staff! Great à la carte breakfast. Perfect neighbourhood. We loved our stay and can't wait to return. Only complaint is that that rooms with two beds don't have access to natural light.

6

yelana

Feb 7, 2023

·

Overall it’s a very pretty property with very accommodating and friendly staff. There were several cons though: 1. They had this very perfumey smell throughout the hotel and if you are sensitive to smells, this maybe an issue for you. 2. Some rooms do not have windows that face outdoors, instead they face into the hotel stairs. 3. Breakfast and coffee is included but it’s just decent. If you really want amazing breakfast I would go out to the local restaurants. Overall the staff are wonderful but I wish I knew the above before I booked.

10

Juan

Dec 9, 2025

·

Stayed 3 nights

Excelent staff and rooms. Well done.

6

Irina

Feb 12, 2023

·

Stayed 4 nights

For over 200 dollars a night (I guess it was an amazing deal) my daughter and I got to stay in a room without a window, the only natural light source was from a glass door, which opened to the staircase, where everyone walked all the time. My mom got the same room set up. In my room electrical circuits were messed up (room 14) and I could only use an outlet to charge my phone when the main lights were on. The pillows were AWFUL. I could not use any of them and had to make my own pillow out of a bathrobe, stuffing it inside a pillow case. The only real "amenity" in this place is their "gourmet breakfast" which really is an overrated selection of the same basic food: eggs and beans, prepared in an OK manner. Places outside of the hotel had AMAZING breakfast. The smell of the entrance way and in the cafeteria is of some kind of cleaning substance, very strong and overpowering. Had I known, I would have rented a B&B for the same price. The area is very nice. I definitely would NOT return to this hotel.

2

KAREN

Nov 17, 2025

·

Stayed 2 nights

la ventana de la habitación daba a una escalera, lo que te venden es un hotel Boutique y es tan solo un B&B

Translate

10

Fred

Mar 29, 2025

·

Stayed 5 nights

This is the second time we have stayed in this hotel and I would recommend it to anyone! The hotel is so interesting and beautiful, and the staff is outstanding. So thoughtful and attentive. And the breakfasts we had were so delicious! The only little complaint I have is that our room was on the inside of the hotel and we did not have a window. But still I would go back in a nanosecond!

4

Alex

Nov 28, 2024

·

Stayed 3 nights

I reserved and paid for deluxe king size room of 366 ft.² as advertised, on Expedia, however, we was given the room the total of 13’ x 15’=195 ft.², which was very small and very uncomfortable. As I paid for it during the check-in process, neither Expedia or Pug Seal Polanco Allan Poe hotel would not compensate us for a product or service we paid for, but didn’t receive. Therefore, I would not recommend this property to others unless you inspect the room before you pay for it during check-in.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is consistently warm, attentive, and proactive, with staff assisting on reservations and special requests. Examples include arranging early to go breakfasts and generally thoughtful hospitality.

Related guest reviews

10

Melissa

Jan 20, 2025

·

Stayed 2 nights

The staff and property exceeded our expectations. For example, we had a very early flight and they prepared a fantastic to go breakfast for our flight. When we go back to Mexico City I would stay there in a heart beat.

10

Allison

Sep 19, 2024

·

Stayed 4 nights

The staff were incredibly helpful, responsive and kind. We had an incredible stay.

10

Albert

Jan 6, 2024

·

Stayed 4 nights

This is an outstanding boutique hotel in the heart of Polanco which is a nice upscale neighborhood. The property is a very elegant old mansion that was converted into a very nice hotel. The breakfast alone which is included is worth the stay. The staff is extremely friendly and helpful. Highly recommended.

10

Teresa

Feb 8, 2026

·

Stayed 5 nights

Staff were excellent , room was clean

10

Josue Omar

Jan 29, 2025

·

Stayed 1 night

Fabulous experience all personal very kindly and servce focused!!!!

10

Thomas

Feb 14, 2026

·

Stayed 5 nights

Yes room was clean Staff couldn't be more supportive Breakfast was superb

10

Eduardo

Sep 19, 2025

·

Stayed 3 nights

El desayuno es un espectáculo, de muy buena calidad. Gran ubicación, a pasos de restaurantes y bares. Todo muy limpio, un servicio de primera en donde cuidan todos los detalles. Definitivamente nos volveremos a hospedar aquí.

Translate

10

Uriel Miguel

Jun 7, 2025

·

Stayed 1 night

Es un hotel con un personal que se esmera en que tengas una buena estadía, la cocina muy rica. Y la ubicación genial, muy cerca de todo

Translate

10

Joyce

Sep 7, 2022

·

Stayed 3 nights

Loved this hotel so much. Delicious breakfast, cute rooms, amazingly decorated property in a great neighborhood full of shopping and restaurants. The service was amazing and person at the front desk was able to help us with sightseeing and restaurant reservations. We had the best time and I would come back!!!

10

Amy

Oct 24, 2025

·

Stayed 3 nights

Super charming with excellent service and delicious food. Loved the location, close to everything and super walkable.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Located in Polanco near shops and restaurants, with easy, walkable access and a generally safe, quiet feel. Many guests liked being close to major streets yet on a calmer block.

Related guest reviews

10

Luisa

Feb 28, 2022

·

Stayed 2 nights

Es un excelente hotel en una casa de Polanco divina y una atención excelente por parte de todo el staff ,excelente ubicación

Translate

10

Dennis

Sep 14, 2023

·

Stayed 1 night

My go to place to stay in Mexico. Centrally located in the middle of everything I like in Polanco

10

Ashley

Sep 16, 2025

·

Stayed 3 nights

Super cute boutique hotel in a great part of Mexico City! Quiet but still close to everything you want to see. Will definitely stay here again next time I’m in CDMX!

10

Geneva

May 20, 2022

·

Stayed 4 nights

Our stay was fantastic! The food was really great and the service was amazing. It's on a quiet street very close to one of the main roads in the Polanco neighborhood. Lots of high-end shops and a ton of restaurants nearby. We felt very safe to walk around both during the day and at night. The room was very clean - totally worth every penny.

10

Justin

Feb 4, 2025

·

Stayed 5 nights

This is a gorgeous boutique hotel in Polanco (one of the most exclusive parts of CDMX). It is close to the shops and restaurants - all walking distance. The staff are friendly and helpful. There are snacks put out during the day. Wine is available as well (I think you have to pay for that though). Breakfast is also really good.

10

Albert

Jan 6, 2024

·

Stayed 4 nights

This is an outstanding boutique hotel in the heart of Polanco which is a nice upscale neighborhood. The property is a very elegant old mansion that was converted into a very nice hotel. The breakfast alone which is included is worth the stay. The staff is extremely friendly and helpful. Highly recommended.

10

Alex

Feb 14, 2024

·

Stayed 1 night

Great boutique hotel in the middle of Polanco shopping district.

10

Ibsam

Apr 27, 2025

·

Stayed 1 night

La ubicación es muy buena

Translate

10

Eduardo

Sep 19, 2025

·

Stayed 3 nights

El desayuno es un espectáculo, de muy buena calidad. Gran ubicación, a pasos de restaurantes y bares. Todo muy limpio, un servicio de primera en donde cuidan todos los detalles. Definitivamente nos volveremos a hospedar aquí.

Translate

10

Amy

Oct 24, 2025

·

Stayed 3 nights

Super charming with excellent service and delicious food. Loved the location, close to everything and super walkable.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality, made to order dishes, and being included; some also mention snacks or drinks. A couple of reviews found the breakfast just average.

Related guest reviews

10

Anna

Aug 7, 2023

·

Stayed 4 nights

Beautiful property. Location was wonderful and safe. Breakfast was great and they will also make you a customized breakfast if you like. The staff was so friendly. The rooms were spacious and the decor was great. This is the best hotel I have ever stayed at! Will definitely recommend this place to friends and family.

10

Jesse

Apr 19, 2025

·

Stayed 5 nights

Highly recommend! Get the charm and privacy of an Airbnb with the amenities of a hotel. Excellent breakfast (included), prime location, and several secluded outdoor areas. Also great bartender!

10

Justin

Feb 4, 2025

·

Stayed 5 nights

This is a gorgeous boutique hotel in Polanco (one of the most exclusive parts of CDMX). It is close to the shops and restaurants - all walking distance. The staff are friendly and helpful. There are snacks put out during the day. Wine is available as well (I think you have to pay for that though). Breakfast is also really good.

10

skye

Feb 18, 2023

·

Stayed 3 nights

This was my second time at Pugseal. It is my absolute favorite place to stay in Mexico City. Gorgeous hotel, delicious breakfast, wonderful smelling eco products and such friendly staff. Special shout out to Giovanna, Enyar and Israel! They helped me organize a work meeting and I booked a massage that was also top notch. Can’t wait to come back!

10

Kevin

Sep 29, 2024

·

Stayed 1 night

Beautiful old building and rooms. Breakfast was great and included. Water needed to run 5 min to get warm so this could be addressed to save water. Wonderful hotel!

6

yelana

Feb 7, 2023

·

Overall it’s a very pretty property with very accommodating and friendly staff. There were several cons though: 1. They had this very perfumey smell throughout the hotel and if you are sensitive to smells, this maybe an issue for you. 2. Some rooms do not have windows that face outdoors, instead they face into the hotel stairs. 3. Breakfast and coffee is included but it’s just decent. If you really want amazing breakfast I would go out to the local restaurants. Overall the staff are wonderful but I wish I knew the above before I booked.

6

Irina

Feb 12, 2023

·

Stayed 4 nights

For over 200 dollars a night (I guess it was an amazing deal) my daughter and I got to stay in a room without a window, the only natural light source was from a glass door, which opened to the staircase, where everyone walked all the time. My mom got the same room set up. In my room electrical circuits were messed up (room 14) and I could only use an outlet to charge my phone when the main lights were on. The pillows were AWFUL. I could not use any of them and had to make my own pillow out of a bathrobe, stuffing it inside a pillow case. The only real "amenity" in this place is their "gourmet breakfast" which really is an overrated selection of the same basic food: eggs and beans, prepared in an OK manner. Places outside of the hotel had AMAZING breakfast. The smell of the entrance way and in the cafeteria is of some kind of cleaning substance, very strong and overpowering. Had I known, I would have rented a B&B for the same price. The area is very nice. I definitely would NOT return to this hotel.

10

Thomas

Feb 14, 2026

·

Stayed 5 nights

Yes room was clean Staff couldn't be more supportive Breakfast was superb

10

Eduardo

Sep 19, 2025

·

Stayed 3 nights

El desayuno es un espectáculo, de muy buena calidad. Gran ubicación, a pasos de restaurantes y bares. Todo muy limpio, un servicio de primera en donde cuidan todos los detalles. Definitivamente nos volveremos a hospedar aquí.

Translate

10

Fred

Mar 29, 2025

·

Stayed 5 nights

This is the second time we have stayed in this hotel and I would recommend it to anyone! The hotel is so interesting and beautiful, and the staff is outstanding. So thoughtful and attentive. And the breakfasts we had were so delicious! The only little complaint I have is that our room was on the inside of the hotel and we did not have a window. But still I would go back in a nanosecond!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $371	19 $312
20 $312	21 $313	22 $310	23 $310	24 $310	25 $304	26 $310
27 $310	28 $319	29 $313	30 $298

Su	Mo	Tu	We	Th	Fr	Sa
				1 $417	2 $509	3 $505
4 $417	5 $417	6 $427	7 $633	8 $799	9 $440	10 $506
11 $422	12 $415	13 $427	14 $417	15 $425	16 $501	17 $422
18 $437	19 $421	20 $435	21 $421	22 $427	23 $435	24 $421
25 $437	26 $437	27 $427	28	29	30	31

Pug Seal Polanco Allan Poe

About this property

Location

Room options

Standard Room, 1 King Bed

Deluxe Room, 2 Double Beds

Deluxe Room, 1 King Bed

Superior Suite, 2 Double Beds

Exclusive Room

Executive Room, 1 King Bed

Superior Suite, 1 King Bed

Master Suite

Master Executive Suite

Guest reviews of Pug Seal Polanco Allan Poe

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Pug Seal Polanco Allan Poe

Prices for upcoming dates