Hotel Jefe at Ojos Locos

Check-in area looked sketchy. Front desk worker was friendly and competent. Looked like he could also function as a bouncer. Entire staff looked like that — like they could handle flights and were used to doing exactly that. Hall smelled like smoke. Actual room was old — but clean. There was no smoke smell in the room. Bed was not great. The mattress was thin and lumpy. There was great hot water, good water pressure and great towels. The room walls are very thin. Guy in the next room decided to start making business calls on speaker phone at 4 am. He never stopped. The walls were thin enough that he might as well been in our room. While his habits were not the fault of the hotel, the very thin walls are their issue. Front desk gave us a tokens for free coffee in the morning. We went to the bar to get that. While I am not fussy about coffee and believe any coffee will do, this coffee was awful. Either it was brewed a week ago and sat or there was something truly wrong with it. We delayed checkout to stopped back into the room to throw it out. I cannot remember EVER doing that to a cup of coffee before. If there were no other options, yes, I would stay there again. If there was another option within 100 miles or $100 price point, I would go elsewhere.

Dirty room. Pictures were not at all like the rooms. Crabby lady at check in.

Booked and prepaid for a non smoking room. Was put in a smoking room, as all the non-smoking rooms were sold out at the time I checked in. Essentially reservations aren't honored; why book/pay in advance. Also, all hallways smell terrible and are smoky.

Everyone is nice. Accommodating for a quick trip into town to visit family. It’s nice that the casino is separate from the hotel rooms.

My go-to hotel every time I visit my sister. Staff is great! Always a clean, safe, and affordable place to stay. I do miss the coffee by the check-in counter tho :)