Condesa Lofts & Residence Hotel by VH
From
$78
/ night
Select dates to see prices and availability
From
$78
/ night
About this property
A fitness center, a rooftop terrace, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free.
Each apartment features free WiFi, a rainfall shower, and a kitchen with a microwave. Additional amenitie...
Location
Located in La Condesa neighborhood, Condesa Lofts & Residence Hotel by VH is connected to a rail/subway station. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Alameda Central. Check out an event or a game at Auditorio Nacional, and consider making time for Palacio de Bellas Artes, a top attraction not to be missed.
Free Wi-Fi
Non-Smoking Rooms
Family Room
Self Laundry
24-Hour Front Desk
Room options
18
Four-Bedroom Deluxe Apartment
Room details
1 King Bed
1 King Bed
1 King Bed
1 King Bed
Sleeps 8
1421 ft²
City ViewHeatingKitchenKitchenettePrivate Entrance
15
Loft
Room details
1 Queen Bed
Sleeps 2
420 ft²
HeatingKitchenKitchenettePrivate Entrance
14
Studio Apartment
Room details
1 King Bed
Sleeps 2
452 ft²
HeatingKitchenKitchenettePrivate Entrance
18
Apartment with Balcony
Room details
1 King Bed
1 Full Bed
Sleeps 4
624 ft²
City ViewBalconyHeatingKitchenKitchenettePrivate Entrance
18
Apartment with Terrace
Room details
1 King Bed
Sleeps 2
452 ft²
HeatingKitchenKitchenettePatioPrivate Entrance
18
Three-Bedroom Deluxe Apartment
Room details
1 King Bed
1 King Bed
1 Full Bed
Sleeps 6
1270 ft²
City ViewBalconyHeatingKitchenKitchenettePrivate Entrance
16
Apartment Ground Floor
Room details
1 Queen Bed
Sleeps 2
420 ft²
HeatingKitchenKitchenettePrivate Entrance
Guest reviews of Condesa Lofts & Residence Hotel by VH
6.8
Pleasant
Based on 12 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Reviews of Condesa Lofts & Residence Hotel by VH describe a lively, central base near cafés and restaurants, with generally friendly staff, but trade-offs including heavy street and club noise at night and a lack of in‑unit air conditioning.
Read moreWas this helpful?
What guests think
Reviews of Condesa Lofts & Residence Hotel by VH describe a lively, central base near cafés and restaurants, with generally friendly staff, but trade-offs including heavy street and club noise at night and a lack of in‑unit air conditioning.
Cleanliness feedback is mixed, from very tidy stays to reports of dust, pet hair, worn linens, odors, and maintenance problems. Service is often warm and helpful, though communication and problem resolution can be inconsistent, and some guests struggled with third‑party booking changes. Expect a convenient location and kind staff, but be ready for noise and limited climate control.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Multiple reviews highlight the lack of in‑unit air conditioning. Few other facilities are discussed in the reviews.
Related guest reviews
8
Mauro
Nov 24, 2025
·
Stayed 3 nights
En general todo bien, la internet super bien, todo super limpio, todo el mundo muy amable. Solo si no les gustan los perros ladrando, pidan habitación que no este en piso de donde permitan mascotas, hay animalitos que se estresan mucho y estan ladrando todo el tiempo.
En general todo bien, la internet super bien, todo super limpio, todo el mundo muy amable. Solo si no les gustan los perros ladrando, pidan habitación que no este en piso de donde permitan mascotas, hay animalitos que se estresan mucho y estan ladrando todo el tiempo.
6
Carlos
May 10, 2024
·
Stayed 3 nights
De inicio la habitación está en un pasillo que parece más de acceso a bodegas, el baño tenía una araña en la cortina, NUNCA pasan a realizar limpieza, no tiene ventilación tuve que pedir un ventilador y estaba todo quebrado. No tiene teléfono para comunicarse a recepción Estaban realizando arreglos a tuberías y durante 3 días tuve que pedir que pararan de realizar por el ruido a taladro en el cemento, o sea pésimo Me picaron chinches en el cuerpo Pedí salida tarde y se negaron a realizarlo Nunca pasaron a retirar basura del baño Las toallas del baño prismas y viejas En general PÉSIMA la estancia
De inicio la habitación está en un pasillo que parece más de acceso a bodegas, el baño tenía una araña en la cortina, NUNCA pasan a realizar limpieza, no tiene ventilación tuve que pedir un ventilador y estaba todo quebrado. No tiene teléfono para comunicarse a recepción Estaban realizando arreglos a tuberías y durante 3 días tuve que pedir que pararan de realizar por el ruido a taladro en el cemento, o sea pésimo Me picaron chinches en el cuerpo Pedí salida tarde y se negaron a realizarlo Nunca pasaron a retirar basura del baño Las toallas del baño prismas y viejas En general PÉSIMA la estancia
10
Jacky
Apr 30, 2024
·
Stayed 2 nights
Super ubicación, muy buena atención, lo único es el estacionamiento un poco retirado, pero todo en general excelente
Super ubicación, muy buena atención, lo único es el estacionamiento un poco retirado, pero todo en general excelente
8
MA GUADALUPE
Feb 26, 2024
·
Stayed 3 nights
Nos quedamos sin agua caliente una noche
Nos quedamos sin agua caliente una noche
2
Zulleyma
Apr 6, 2025
·
Stayed 7 nights
Our one-week family vacation with two small children at this property was a complete disaster. We experienced zero rest or comfort in the unit provided. The sweltering heat upon arrival was unbearable, and we were shocked to discover the complete absence of air conditioning within the individual units – only the lobby was cooled! Relying on inadequate fans and open windows on the sixth floor with young children felt unsafe and ineffective. The unit itself was disgustingly dirty, with pet hair coating surfaces and a thick layer of dust creating an unsanitary environment. Sleep was an absolute impossibility due to the deafening noise from a nightclub directly across the street. To make matters even worse, incessant and disruptive street repaving, with round-the-clock construction noise occurred during our stay. Our street-facing bedroom offered no soundproof whatsoever. The noise was so severe that we were forced to spend a night in a hotel just to get a few hours of decent sleep. We strongly advise against staying here if you value peace and quiet.
Our one-week family vacation with two small children at this property was a complete disaster. We experienced zero rest or comfort in the unit provided. The sweltering heat upon arrival was unbearable, and we were shocked to discover the complete absence of air conditioning within the individual units – only the lobby was cooled! Relying on inadequate fans and open windows on the sixth floor with young children felt unsafe and ineffective. The unit itself was disgustingly dirty, with pet hair coating surfaces and a thick layer of dust creating an unsanitary environment. Sleep was an absolute impossibility due to the deafening noise from a nightclub directly across the street. To make matters even worse, incessant and disruptive street repaving, with round-the-clock construction noise occurred during our stay. Our street-facing bedroom offered no soundproof whatsoever. The noise was so severe that we were forced to spend a night in a hotel just to get a few hours of decent sleep. We strongly advise against staying here if you value peace and quiet.
8
Lilian Berenice
Jun 3, 2025
·
Stayed 4 nights
I did not like the elevator was out of order. We were on the 7th floor.
I did not like the elevator was out of order. We were on the 7th floor.
10
Munir
Mar 12, 2024
·
Stayed 6 nights
O local é excelente! A localização é perfeita! A organização, o espaço, a limpeza, tudo isso é ótimo. Falta apenas um ar condicionado e lençóis melhores. A roupa de cama era de poliéster entso, em clima seco, a estática era terrível. Além disso, a comunicação não era boa. Eles precisam ser claros em qual número de whatsapp/telefone funciona e responderem de forma clara pelo chat do hotéis.com. De qualquer modo, a estada foi ótima e não tivemos nenhum problema. Outra questão é que eles pedem um depósito de segurança via um site chamado superhog, é um seguro para caso algo quebre no local. Entretanto, eles não falam nada sobre isso nos anúncios... Eles deveriam ser claros em relação a isso também.
O local é excelente! A localização é perfeita! A organização, o espaço, a limpeza, tudo isso é ótimo. Falta apenas um ar condicionado e lençóis melhores. A roupa de cama era de poliéster entso, em clima seco, a estática era terrível. Além disso, a comunicação não era boa. Eles precisam ser claros em qual número de whatsapp/telefone funciona e responderem de forma clara pelo chat do hotéis.com. De qualquer modo, a estada foi ótima e não tivemos nenhum problema. Outra questão é que eles pedem um depósito de segurança via um site chamado superhog, é um seguro para caso algo quebre no local. Entretanto, eles não falam nada sobre isso nos anúncios... Eles deveriam ser claros em relação a isso também.
8
Michael J
Mar 20, 2025
·
Stayed 7 nights
The neighborhood is wonderful, and the apartments were nice. Front desk was helpful. Two problems: no AC (which was fine in March but wouldn't be in the summer) and the disco across the street that was extremely loud on the weekends. That plus the need for open windows because no AC made weekends difficult.
The neighborhood is wonderful, and the apartments were nice. Front desk was helpful. Two problems: no AC (which was fine in March but wouldn't be in the summer) and the disco across the street that was extremely loud on the weekends. That plus the need for open windows because no AC made weekends difficult.
4
GISELLE
Jan 8, 2025
·
Stayed 4 nights
La experiencia no fue agradable. Dentro de la pared de la habitación está la tubería de todo el edificio. Cada vez que alguien cierra un grifo, se escuchaba un golpe en la pared muy fuerte que no dejaba dormir y era tan incómodo que se podía pasar la noche en vela. La habitación dice que tiene completa pero es imposible cocinar ya que no hay horno de microondas, no habían ollas ni ningún recipiente para calentar agua. Finalmente, la habitación del primer piso es demasiado fría. Hasta el segundo día nos dieron una cobija y un calentador porque era insoportable el frío. No recomiendo este lugar, tiene muchas cosas que mejorar, pero principalmente el ruido de la tubería
La experiencia no fue agradable. Dentro de la pared de la habitación está la tubería de todo el edificio. Cada vez que alguien cierra un grifo, se escuchaba un golpe en la pared muy fuerte que no dejaba dormir y era tan incómodo que se podía pasar la noche en vela. La habitación dice que tiene completa pero es imposible cocinar ya que no hay horno de microondas, no habían ollas ni ningún recipiente para calentar agua. Finalmente, la habitación del primer piso es demasiado fría. Hasta el segundo día nos dieron una cobija y un calentador porque era insoportable el frío. No recomiendo este lugar, tiene muchas cosas que mejorar, pero principalmente el ruido de la tubería
6
Xhail
Nov 25, 2024
·
Stayed 2 nights
El departamento está muy bien ubicado y el personal es muy amable, además hay un café en la entrada. Sin embargo no es tan nuevo como en la foto, la mesa del comedor es muy frágil y se mueve fácilmente. En cuestión de limpieza encontramos algunos cabellos en el sofá y el piso. Por las tardes puede ser muy caliente ya que el sol pega de frente. Una de las camas no tenía el duvet, solo el cover duvet, el cual no calentaba lo suficiente cuando por las noches hacía frío. Fui a recepción y pedí un duvet y me entregaron nuevamente el cover duvet. Si bien hay un calentador este no caliente lo suficiente y emana una luz que no se puede apagar. Si tienes el sueño ligera considera que se escucha el ruido del tráfico y en frente hay un bar, el cual puede ser ruidoso en las noches.
El departamento está muy bien ubicado y el personal es muy amable, además hay un café en la entrada. Sin embargo no es tan nuevo como en la foto, la mesa del comedor es muy frágil y se mueve fácilmente. En cuestión de limpieza encontramos algunos cabellos en el sofá y el piso. Por las tardes puede ser muy caliente ya que el sol pega de frente. Una de las camas no tenía el duvet, solo el cover duvet, el cual no calentaba lo suficiente cuando por las noches hacía frío. Fui a recepción y pedí un duvet y me entregaron nuevamente el cover duvet. Si bien hay un calentador este no caliente lo suficiente y emana una luz que no se puede apagar. Si tienes el sueño ligera considera que se escucha el ruido del tráfico y en frente hay un bar, el cual puede ser ruidoso en las noches.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: some guests found units very clean, while others reported dust, pet hair, worn linens, odors, and inconsistent housekeeping.
Related guest reviews
8
Mauro
Nov 24, 2025
·
Stayed 3 nights
En general todo bien, la internet super bien, todo super limpio, todo el mundo muy amable. Solo si no les gustan los perros ladrando, pidan habitación que no este en piso de donde permitan mascotas, hay animalitos que se estresan mucho y estan ladrando todo el tiempo.
En general todo bien, la internet super bien, todo super limpio, todo el mundo muy amable. Solo si no les gustan los perros ladrando, pidan habitación que no este en piso de donde permitan mascotas, hay animalitos que se estresan mucho y estan ladrando todo el tiempo.
6
Carlos
May 10, 2024
·
Stayed 3 nights
De inicio la habitación está en un pasillo que parece más de acceso a bodegas, el baño tenía una araña en la cortina, NUNCA pasan a realizar limpieza, no tiene ventilación tuve que pedir un ventilador y estaba todo quebrado. No tiene teléfono para comunicarse a recepción Estaban realizando arreglos a tuberías y durante 3 días tuve que pedir que pararan de realizar por el ruido a taladro en el cemento, o sea pésimo Me picaron chinches en el cuerpo Pedí salida tarde y se negaron a realizarlo Nunca pasaron a retirar basura del baño Las toallas del baño prismas y viejas En general PÉSIMA la estancia
De inicio la habitación está en un pasillo que parece más de acceso a bodegas, el baño tenía una araña en la cortina, NUNCA pasan a realizar limpieza, no tiene ventilación tuve que pedir un ventilador y estaba todo quebrado. No tiene teléfono para comunicarse a recepción Estaban realizando arreglos a tuberías y durante 3 días tuve que pedir que pararan de realizar por el ruido a taladro en el cemento, o sea pésimo Me picaron chinches en el cuerpo Pedí salida tarde y se negaron a realizarlo Nunca pasaron a retirar basura del baño Las toallas del baño prismas y viejas En general PÉSIMA la estancia
4
andrea
Aug 8, 2024
·
Stayed 2 nights
El servicio del personal fue muy amable, pero la limpieza fue TERRIBLE! El mini departamento estaba demasiado sucio, los blancos estaban percudidos, las toallas estaban sucias. OJO “NO ES NUEVO”
El servicio del personal fue muy amable, pero la limpieza fue TERRIBLE! El mini departamento estaba demasiado sucio, los blancos estaban percudidos, las toallas estaban sucias. OJO “NO ES NUEVO”
4
Paola
Feb 11, 2024
·
Stayed 1 night
La primera experiencia fue buena. Esta fue mala, olía horrible, no había agua en el wc. Sillón con pelos de gato . Sin internet toda la estancia
La primera experiencia fue buena. Esta fue mala, olía horrible, no había agua en el wc. Sillón con pelos de gato . Sin internet toda la estancia
2
Zulleyma
Apr 6, 2025
·
Stayed 7 nights
Our one-week family vacation with two small children at this property was a complete disaster. We experienced zero rest or comfort in the unit provided. The sweltering heat upon arrival was unbearable, and we were shocked to discover the complete absence of air conditioning within the individual units – only the lobby was cooled! Relying on inadequate fans and open windows on the sixth floor with young children felt unsafe and ineffective. The unit itself was disgustingly dirty, with pet hair coating surfaces and a thick layer of dust creating an unsanitary environment. Sleep was an absolute impossibility due to the deafening noise from a nightclub directly across the street. To make matters even worse, incessant and disruptive street repaving, with round-the-clock construction noise occurred during our stay. Our street-facing bedroom offered no soundproof whatsoever. The noise was so severe that we were forced to spend a night in a hotel just to get a few hours of decent sleep. We strongly advise against staying here if you value peace and quiet.
Our one-week family vacation with two small children at this property was a complete disaster. We experienced zero rest or comfort in the unit provided. The sweltering heat upon arrival was unbearable, and we were shocked to discover the complete absence of air conditioning within the individual units – only the lobby was cooled! Relying on inadequate fans and open windows on the sixth floor with young children felt unsafe and ineffective. The unit itself was disgustingly dirty, with pet hair coating surfaces and a thick layer of dust creating an unsanitary environment. Sleep was an absolute impossibility due to the deafening noise from a nightclub directly across the street. To make matters even worse, incessant and disruptive street repaving, with round-the-clock construction noise occurred during our stay. Our street-facing bedroom offered no soundproof whatsoever. The noise was so severe that we were forced to spend a night in a hotel just to get a few hours of decent sleep. We strongly advise against staying here if you value peace and quiet.
10
Mauro
Dec 5, 2025
·
Stayed 2 nights
Excelente servicio, la habitación limpia, la gente super amable.
Excelente servicio, la habitación limpia, la gente super amable.
2
Alejandro
May 2, 2025
·
Stayed 3 nights
La peor experiencia que he tenido, en las fotos se ve todo muy bien pero el lugar está sucio y muy incómodo. Me terminé hospedando en otro hotel
La peor experiencia que he tenido, en las fotos se ve todo muy bien pero el lugar está sucio y muy incómodo. Me terminé hospedando en otro hotel
8
Alejandrina
Jul 10, 2023
·
Stayed 2 nights
El personal que nos recibió muy amable y servicial, la habitación muy cómoda y limpia.
El personal que nos recibió muy amable y servicial, la habitación muy cómoda y limpia.
4
Derek James
Apr 16, 2025
·
Stayed 7 nights
On a positive note, the wonderful front desk and head office staff responded quickly to the issues we experienced. Very nice people which makes the next part of the review somewhat difficult to write but I feel the realities of the building itself must be stated. To call the area Condesa is misleading – this building is not on the quiet tree lined streets you are likely thinking of but rather it is located at the intersection of two major, multi lane streets. Traffic noise / truck brakes / near constant car horns kept us awake most nights until 2-3am (surprising considering we stayed on the 7th floor). There is also a club across the street that play VERY loud music until 3-4am on weekends. The apartment smelled of mold / sewage due to backed up shower drain. Two minutes into your shower you find yourself standing in waste water. Once the water level went down, we covered the drain with a towel to minimize the odour but couldn't eliminate it no matter what we tried. The rooms really do need attention - dirty walls, broken baseboards, flimsy laminate flooring, peeling wallpaper, several light fixtures not working, etc...
On a positive note, the wonderful front desk and head office staff responded quickly to the issues we experienced. Very nice people which makes the next part of the review somewhat difficult to write but I feel the realities of the building itself must be stated. To call the area Condesa is misleading – this building is not on the quiet tree lined streets you are likely thinking of but rather it is located at the intersection of two major, multi lane streets. Traffic noise / truck brakes / near constant car horns kept us awake most nights until 2-3am (surprising considering we stayed on the 7th floor). There is also a club across the street that play VERY loud music until 3-4am on weekends. The apartment smelled of mold / sewage due to backed up shower drain. Two minutes into your shower you find yourself standing in waste water. Once the water level went down, we covered the drain with a towel to minimize the odour but couldn't eliminate it no matter what we tried. The rooms really do need attention - dirty walls, broken baseboards, flimsy laminate flooring, peeling wallpaper, several light fixtures not working, etc...
6
Xhail
Nov 25, 2024
·
Stayed 2 nights
El departamento está muy bien ubicado y el personal es muy amable, además hay un café en la entrada. Sin embargo no es tan nuevo como en la foto, la mesa del comedor es muy frágil y se mueve fácilmente. En cuestión de limpieza encontramos algunos cabellos en el sofá y el piso. Por las tardes puede ser muy caliente ya que el sol pega de frente. Una de las camas no tenía el duvet, solo el cover duvet, el cual no calentaba lo suficiente cuando por las noches hacía frío. Fui a recepción y pedí un duvet y me entregaron nuevamente el cover duvet. Si bien hay un calentador este no caliente lo suficiente y emana una luz que no se puede apagar. Si tienes el sueño ligera considera que se escucha el ruido del tráfico y en frente hay un bar, el cual puede ser ruidoso en las noches.
El departamento está muy bien ubicado y el personal es muy amable, además hay un café en la entrada. Sin embargo no es tan nuevo como en la foto, la mesa del comedor es muy frágil y se mueve fácilmente. En cuestión de limpieza encontramos algunos cabellos en el sofá y el piso. Por las tardes puede ser muy caliente ya que el sol pega de frente. Una de las camas no tenía el duvet, solo el cover duvet, el cual no calentaba lo suficiente cuando por las noches hacía frío. Fui a recepción y pedí un duvet y me entregaron nuevamente el cover duvet. Si bien hay un calentador este no caliente lo suficiente y emana una luz que no se puede apagar. Si tienes el sueño ligera considera que se escucha el ruido del tráfico y en frente hay un bar, el cual puede ser ruidoso en las noches.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms vary from comfortable and as advertised to units needing maintenance, with frequent street and club noise and no air conditioning noted. Wi‑Fi reliability ranges from very good to not working.
Related guest reviews
8
Mauro
Nov 24, 2025
·
Stayed 3 nights
En general todo bien, la internet super bien, todo super limpio, todo el mundo muy amable. Solo si no les gustan los perros ladrando, pidan habitación que no este en piso de donde permitan mascotas, hay animalitos que se estresan mucho y estan ladrando todo el tiempo.
En general todo bien, la internet super bien, todo super limpio, todo el mundo muy amable. Solo si no les gustan los perros ladrando, pidan habitación que no este en piso de donde permitan mascotas, hay animalitos que se estresan mucho y estan ladrando todo el tiempo.
10
Yves
Apr 16, 2025
·
Stayed 5 nights
Very please with my stay here. Staff was welcoming, we had the two bedroom two bathroom suits with separate rooms so we had our own privacy. We loved the area, very close to some nice Latin bars, restaurants , markets, the airport....
Very please with my stay here. Staff was welcoming, we had the two bedroom two bathroom suits with separate rooms so we had our own privacy. We loved the area, very close to some nice Latin bars, restaurants , markets, the airport....
6
Karlillas
Feb 3, 2024
·
Stayed 1 night
Muy bonita pero los de recepcion tenian demasiado ruido todo se escuchaba, el internet no servia ni en la tv ni nada y nunca solucionaron, la comunicación pesima jamas me respondieron.
Muy bonita pero los de recepcion tenian demasiado ruido todo se escuchaba, el internet no servia ni en la tv ni nada y nunca solucionaron, la comunicación pesima jamas me respondieron.
4
Paola
Feb 11, 2024
·
Stayed 1 night
La primera experiencia fue buena. Esta fue mala, olía horrible, no había agua en el wc. Sillón con pelos de gato . Sin internet toda la estancia
La primera experiencia fue buena. Esta fue mala, olía horrible, no había agua en el wc. Sillón con pelos de gato . Sin internet toda la estancia
2
Zulleyma
Apr 6, 2025
·
Stayed 7 nights
Our one-week family vacation with two small children at this property was a complete disaster. We experienced zero rest or comfort in the unit provided. The sweltering heat upon arrival was unbearable, and we were shocked to discover the complete absence of air conditioning within the individual units – only the lobby was cooled! Relying on inadequate fans and open windows on the sixth floor with young children felt unsafe and ineffective. The unit itself was disgustingly dirty, with pet hair coating surfaces and a thick layer of dust creating an unsanitary environment. Sleep was an absolute impossibility due to the deafening noise from a nightclub directly across the street. To make matters even worse, incessant and disruptive street repaving, with round-the-clock construction noise occurred during our stay. Our street-facing bedroom offered no soundproof whatsoever. The noise was so severe that we were forced to spend a night in a hotel just to get a few hours of decent sleep. We strongly advise against staying here if you value peace and quiet.
Our one-week family vacation with two small children at this property was a complete disaster. We experienced zero rest or comfort in the unit provided. The sweltering heat upon arrival was unbearable, and we were shocked to discover the complete absence of air conditioning within the individual units – only the lobby was cooled! Relying on inadequate fans and open windows on the sixth floor with young children felt unsafe and ineffective. The unit itself was disgustingly dirty, with pet hair coating surfaces and a thick layer of dust creating an unsanitary environment. Sleep was an absolute impossibility due to the deafening noise from a nightclub directly across the street. To make matters even worse, incessant and disruptive street repaving, with round-the-clock construction noise occurred during our stay. Our street-facing bedroom offered no soundproof whatsoever. The noise was so severe that we were forced to spend a night in a hotel just to get a few hours of decent sleep. We strongly advise against staying here if you value peace and quiet.
8
Michael J
Mar 20, 2025
·
Stayed 7 nights
The neighborhood is wonderful, and the apartments were nice. Front desk was helpful. Two problems: no AC (which was fine in March but wouldn't be in the summer) and the disco across the street that was extremely loud on the weekends. That plus the need for open windows because no AC made weekends difficult.
The neighborhood is wonderful, and the apartments were nice. Front desk was helpful. Two problems: no AC (which was fine in March but wouldn't be in the summer) and the disco across the street that was extremely loud on the weekends. That plus the need for open windows because no AC made weekends difficult.
4
GISELLE
Jan 8, 2025
·
Stayed 4 nights
La experiencia no fue agradable. Dentro de la pared de la habitación está la tubería de todo el edificio. Cada vez que alguien cierra un grifo, se escuchaba un golpe en la pared muy fuerte que no dejaba dormir y era tan incómodo que se podía pasar la noche en vela. La habitación dice que tiene completa pero es imposible cocinar ya que no hay horno de microondas, no habían ollas ni ningún recipiente para calentar agua. Finalmente, la habitación del primer piso es demasiado fría. Hasta el segundo día nos dieron una cobija y un calentador porque era insoportable el frío. No recomiendo este lugar, tiene muchas cosas que mejorar, pero principalmente el ruido de la tubería
La experiencia no fue agradable. Dentro de la pared de la habitación está la tubería de todo el edificio. Cada vez que alguien cierra un grifo, se escuchaba un golpe en la pared muy fuerte que no dejaba dormir y era tan incómodo que se podía pasar la noche en vela. La habitación dice que tiene completa pero es imposible cocinar ya que no hay horno de microondas, no habían ollas ni ningún recipiente para calentar agua. Finalmente, la habitación del primer piso es demasiado fría. Hasta el segundo día nos dieron una cobija y un calentador porque era insoportable el frío. No recomiendo este lugar, tiene muchas cosas que mejorar, pero principalmente el ruido de la tubería
4
Derek James
Apr 16, 2025
·
Stayed 7 nights
On a positive note, the wonderful front desk and head office staff responded quickly to the issues we experienced. Very nice people which makes the next part of the review somewhat difficult to write but I feel the realities of the building itself must be stated. To call the area Condesa is misleading – this building is not on the quiet tree lined streets you are likely thinking of but rather it is located at the intersection of two major, multi lane streets. Traffic noise / truck brakes / near constant car horns kept us awake most nights until 2-3am (surprising considering we stayed on the 7th floor). There is also a club across the street that play VERY loud music until 3-4am on weekends. The apartment smelled of mold / sewage due to backed up shower drain. Two minutes into your shower you find yourself standing in waste water. Once the water level went down, we covered the drain with a towel to minimize the odour but couldn't eliminate it no matter what we tried. The rooms really do need attention - dirty walls, broken baseboards, flimsy laminate flooring, peeling wallpaper, several light fixtures not working, etc...
On a positive note, the wonderful front desk and head office staff responded quickly to the issues we experienced. Very nice people which makes the next part of the review somewhat difficult to write but I feel the realities of the building itself must be stated. To call the area Condesa is misleading – this building is not on the quiet tree lined streets you are likely thinking of but rather it is located at the intersection of two major, multi lane streets. Traffic noise / truck brakes / near constant car horns kept us awake most nights until 2-3am (surprising considering we stayed on the 7th floor). There is also a club across the street that play VERY loud music until 3-4am on weekends. The apartment smelled of mold / sewage due to backed up shower drain. Two minutes into your shower you find yourself standing in waste water. Once the water level went down, we covered the drain with a towel to minimize the odour but couldn't eliminate it no matter what we tried. The rooms really do need attention - dirty walls, broken baseboards, flimsy laminate flooring, peeling wallpaper, several light fixtures not working, etc...
6
Xhail
Nov 25, 2024
·
Stayed 2 nights
El departamento está muy bien ubicado y el personal es muy amable, además hay un café en la entrada. Sin embargo no es tan nuevo como en la foto, la mesa del comedor es muy frágil y se mueve fácilmente. En cuestión de limpieza encontramos algunos cabellos en el sofá y el piso. Por las tardes puede ser muy caliente ya que el sol pega de frente. Una de las camas no tenía el duvet, solo el cover duvet, el cual no calentaba lo suficiente cuando por las noches hacía frío. Fui a recepción y pedí un duvet y me entregaron nuevamente el cover duvet. Si bien hay un calentador este no caliente lo suficiente y emana una luz que no se puede apagar. Si tienes el sueño ligera considera que se escucha el ruido del tráfico y en frente hay un bar, el cual puede ser ruidoso en las noches.
El departamento está muy bien ubicado y el personal es muy amable, además hay un café en la entrada. Sin embargo no es tan nuevo como en la foto, la mesa del comedor es muy frágil y se mueve fácilmente. En cuestión de limpieza encontramos algunos cabellos en el sofá y el piso. Por las tardes puede ser muy caliente ya que el sol pega de frente. Una de las camas no tenía el duvet, solo el cover duvet, el cual no calentaba lo suficiente cuando por las noches hacía frío. Fui a recepción y pedí un duvet y me entregaron nuevamente el cover duvet. Si bien hay un calentador este no caliente lo suficiente y emana una luz que no se puede apagar. Si tienes el sueño ligera considera que se escucha el ruido del tráfico y en frente hay un bar, el cual puede ser ruidoso en las noches.
6
Raúl Eduardo
Feb 1, 2024
·
Stayed 1 night
Las paredes de tabla roca, se escucha todo
Las paredes de tabla roca, se escucha todo
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are often friendly and helpful, with smooth check‑in and prompt replies at times. Communication and resolution for issues and third‑party booking changes can be inconsistent.
Related guest reviews
6
Karlillas
Feb 3, 2024
·
Stayed 1 night
Muy bonita pero los de recepcion tenian demasiado ruido todo se escuchaba, el internet no servia ni en la tv ni nada y nunca solucionaron, la comunicación pesima jamas me respondieron.
Muy bonita pero los de recepcion tenian demasiado ruido todo se escuchaba, el internet no servia ni en la tv ni nada y nunca solucionaron, la comunicación pesima jamas me respondieron.
4
marie claude
Aug 6, 2025
·
Stayed 6 nights
Le confort est limite, 1 serviette de bain pour tout le séjour, pas de grille-pain peu de rangement dans la salle de bain, l’évacuation de l’eau de la douche n’etait pas correcte, nous avons demandé des couvertures supplémentaires que nous n’avons jamais eues. Chambre coté rue très bruyante.
Le confort est limite, 1 serviette de bain pour tout le séjour, pas de grille-pain peu de rangement dans la salle de bain, l’évacuation de l’eau de la douche n’etait pas correcte, nous avons demandé des couvertures supplémentaires que nous n’avons jamais eues. Chambre coté rue très bruyante.
10
Mauro
Jan 4, 2025
·
Stayed 1 night
This hotel truly exceeded my expectations! Located in the best neighborhood of Mexico City, it offers the perfect blend of comfort and convenience. From the moment I arrived, the staff went above and beyond—they kindly stored my luggage before check-in and made a late holiday check-in incredibly smooth and welcoming. The area is unbeatable, with amazing restaurants, 24/7 minimarkets, and everything you need just steps away. The room was comfortable, the service was impeccable, and the overall experience was outstanding. I can’t recommend this place enough and will definitely stay here again on my next visit!
This hotel truly exceeded my expectations! Located in the best neighborhood of Mexico City, it offers the perfect blend of comfort and convenience. From the moment I arrived, the staff went above and beyond—they kindly stored my luggage before check-in and made a late holiday check-in incredibly smooth and welcoming. The area is unbeatable, with amazing restaurants, 24/7 minimarkets, and everything you need just steps away. The room was comfortable, the service was impeccable, and the overall experience was outstanding. I can’t recommend this place enough and will definitely stay here again on my next visit!
10
Dulce
Jun 25, 2024
·
Stayed 2 nights
El personal fue muy amable y atento de verdad los felicito. El lugar es igual a las imágenes todo lo necesario para una estancia agradable. La zona es tranquila, segura y con todo lo que necesitas a sus alrededores sin duda volvería a reservar.
El personal fue muy amable y atento de verdad los felicito. El lugar es igual a las imágenes todo lo necesario para una estancia agradable. La zona es tranquila, segura y con todo lo que necesitas a sus alrededores sin duda volvería a reservar.
10
Lisa
Mar 1, 2026
·
Stayed 3 nights
Was here for a week. Staff was helpful and friendly. Requests for coffee machine and supplies answered promptly. Especially appreciated the extra touch of a yoga mat in the room to stretch out those tired travel muscles. I was on the first floor one flight up so the photo here is a little different than the room actually looked so you might want to check. Highly recommend.
Was here for a week. Staff was helpful and friendly. Requests for coffee machine and supplies answered promptly. Especially appreciated the extra touch of a yoga mat in the room to stretch out those tired travel muscles. I was on the first floor one flight up so the photo here is a little different than the room actually looked so you might want to check. Highly recommend.
10
Munir
Mar 12, 2024
·
Stayed 6 nights
O local é excelente! A localização é perfeita! A organização, o espaço, a limpeza, tudo isso é ótimo. Falta apenas um ar condicionado e lençóis melhores. A roupa de cama era de poliéster entso, em clima seco, a estática era terrível. Além disso, a comunicação não era boa. Eles precisam ser claros em qual número de whatsapp/telefone funciona e responderem de forma clara pelo chat do hotéis.com. De qualquer modo, a estada foi ótima e não tivemos nenhum problema. Outra questão é que eles pedem um depósito de segurança via um site chamado superhog, é um seguro para caso algo quebre no local. Entretanto, eles não falam nada sobre isso nos anúncios... Eles deveriam ser claros em relação a isso também.
O local é excelente! A localização é perfeita! A organização, o espaço, a limpeza, tudo isso é ótimo. Falta apenas um ar condicionado e lençóis melhores. A roupa de cama era de poliéster entso, em clima seco, a estática era terrível. Além disso, a comunicação não era boa. Eles precisam ser claros em qual número de whatsapp/telefone funciona e responderem de forma clara pelo chat do hotéis.com. De qualquer modo, a estada foi ótima e não tivemos nenhum problema. Outra questão é que eles pedem um depósito de segurança via um site chamado superhog, é um seguro para caso algo quebre no local. Entretanto, eles não falam nada sobre isso nos anúncios... Eles deveriam ser claros em relação a isso também.
2
William
Nov 4, 2025
·
Stayed 4 nights
I will think twice before booking through Hotels.com again. My room was so loud, I complained to the desk within hours of check in. There was a nightclub or party next door. I tried to change my reservation in the Hotels.com app but it said contact the hotel. I gave the desk 2-days notice that I wanted to shorten my stay from 4-nights to 2-nights. The hotel desk and the in-app messaging to the hotel said I had to make the change via Hotels.com. Hotels.com said you have to do it through the hotel. Eventually I spoke with a hotels.com support agent who tried to contact the hotel but their published phone number wasn't working, The agent assured me that was unacceptable and Hotels.com would take care of it from there. I checked out and booked a room at another hotel for 2 nights. I just received an email from Hotels.com saying the hotel declined my request to shorten my stay and they would not refund my money for the 2 nights. Pretty sucky, right?
I will think twice before booking through Hotels.com again. My room was so loud, I complained to the desk within hours of check in. There was a nightclub or party next door. I tried to change my reservation in the Hotels.com app but it said contact the hotel. I gave the desk 2-days notice that I wanted to shorten my stay from 4-nights to 2-nights. The hotel desk and the in-app messaging to the hotel said I had to make the change via Hotels.com. Hotels.com said you have to do it through the hotel. Eventually I spoke with a hotels.com support agent who tried to contact the hotel but their published phone number wasn't working, The agent assured me that was unacceptable and Hotels.com would take care of it from there. I checked out and booked a room at another hotel for 2 nights. I just received an email from Hotels.com saying the hotel declined my request to shorten my stay and they would not refund my money for the 2 nights. Pretty sucky, right?
8
Michael J
Mar 20, 2025
·
Stayed 7 nights
The neighborhood is wonderful, and the apartments were nice. Front desk was helpful. Two problems: no AC (which was fine in March but wouldn't be in the summer) and the disco across the street that was extremely loud on the weekends. That plus the need for open windows because no AC made weekends difficult.
The neighborhood is wonderful, and the apartments were nice. Front desk was helpful. Two problems: no AC (which was fine in March but wouldn't be in the summer) and the disco across the street that was extremely loud on the weekends. That plus the need for open windows because no AC made weekends difficult.
8
Alejandrina
Jul 10, 2023
·
Stayed 2 nights
El personal que nos recibió muy amable y servicial, la habitación muy cómoda y limpia.
El personal que nos recibió muy amable y servicial, la habitación muy cómoda y limpia.
4
Derek James
Apr 16, 2025
·
Stayed 7 nights
On a positive note, the wonderful front desk and head office staff responded quickly to the issues we experienced. Very nice people which makes the next part of the review somewhat difficult to write but I feel the realities of the building itself must be stated. To call the area Condesa is misleading – this building is not on the quiet tree lined streets you are likely thinking of but rather it is located at the intersection of two major, multi lane streets. Traffic noise / truck brakes / near constant car horns kept us awake most nights until 2-3am (surprising considering we stayed on the 7th floor). There is also a club across the street that play VERY loud music until 3-4am on weekends. The apartment smelled of mold / sewage due to backed up shower drain. Two minutes into your shower you find yourself standing in waste water. Once the water level went down, we covered the drain with a towel to minimize the odour but couldn't eliminate it no matter what we tried. The rooms really do need attention - dirty walls, broken baseboards, flimsy laminate flooring, peeling wallpaper, several light fixtures not working, etc...
On a positive note, the wonderful front desk and head office staff responded quickly to the issues we experienced. Very nice people which makes the next part of the review somewhat difficult to write but I feel the realities of the building itself must be stated. To call the area Condesa is misleading – this building is not on the quiet tree lined streets you are likely thinking of but rather it is located at the intersection of two major, multi lane streets. Traffic noise / truck brakes / near constant car horns kept us awake most nights until 2-3am (surprising considering we stayed on the 7th floor). There is also a club across the street that play VERY loud music until 3-4am on weekends. The apartment smelled of mold / sewage due to backed up shower drain. Two minutes into your shower you find yourself standing in waste water. Once the water level went down, we covered the drain with a towel to minimize the odour but couldn't eliminate it no matter what we tried. The rooms really do need attention - dirty walls, broken baseboards, flimsy laminate flooring, peeling wallpaper, several light fixtures not working, etc...
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Walkable to cafés, restaurants, and services, but situated on busy roads with a nightclub nearby, causing significant nighttime noise, especially on weekends.
Related guest reviews
8
Ammy Itzel
Mar 26, 2025
·
Stayed 7 nights
It was in the center of so many coffee shops and restaurants.
It was in the center of so many coffee shops and restaurants.
10
Jacky
Apr 30, 2024
·
Stayed 2 nights
Super ubicación, muy buena atención, lo único es el estacionamiento un poco retirado, pero todo en general excelente
Super ubicación, muy buena atención, lo único es el estacionamiento un poco retirado, pero todo en general excelente
10
Yves
Apr 16, 2025
·
Stayed 5 nights
Very please with my stay here. Staff was welcoming, we had the two bedroom two bathroom suits with separate rooms so we had our own privacy. We loved the area, very close to some nice Latin bars, restaurants , markets, the airport....
Very please with my stay here. Staff was welcoming, we had the two bedroom two bathroom suits with separate rooms so we had our own privacy. We loved the area, very close to some nice Latin bars, restaurants , markets, the airport....
10
Mauro
Jan 4, 2025
·
Stayed 1 night
This hotel truly exceeded my expectations! Located in the best neighborhood of Mexico City, it offers the perfect blend of comfort and convenience. From the moment I arrived, the staff went above and beyond—they kindly stored my luggage before check-in and made a late holiday check-in incredibly smooth and welcoming. The area is unbeatable, with amazing restaurants, 24/7 minimarkets, and everything you need just steps away. The room was comfortable, the service was impeccable, and the overall experience was outstanding. I can’t recommend this place enough and will definitely stay here again on my next visit!
This hotel truly exceeded my expectations! Located in the best neighborhood of Mexico City, it offers the perfect blend of comfort and convenience. From the moment I arrived, the staff went above and beyond—they kindly stored my luggage before check-in and made a late holiday check-in incredibly smooth and welcoming. The area is unbeatable, with amazing restaurants, 24/7 minimarkets, and everything you need just steps away. The room was comfortable, the service was impeccable, and the overall experience was outstanding. I can’t recommend this place enough and will definitely stay here again on my next visit!
2
Zulleyma
Apr 6, 2025
·
Stayed 7 nights
Our one-week family vacation with two small children at this property was a complete disaster. We experienced zero rest or comfort in the unit provided. The sweltering heat upon arrival was unbearable, and we were shocked to discover the complete absence of air conditioning within the individual units – only the lobby was cooled! Relying on inadequate fans and open windows on the sixth floor with young children felt unsafe and ineffective. The unit itself was disgustingly dirty, with pet hair coating surfaces and a thick layer of dust creating an unsanitary environment. Sleep was an absolute impossibility due to the deafening noise from a nightclub directly across the street. To make matters even worse, incessant and disruptive street repaving, with round-the-clock construction noise occurred during our stay. Our street-facing bedroom offered no soundproof whatsoever. The noise was so severe that we were forced to spend a night in a hotel just to get a few hours of decent sleep. We strongly advise against staying here if you value peace and quiet.
Our one-week family vacation with two small children at this property was a complete disaster. We experienced zero rest or comfort in the unit provided. The sweltering heat upon arrival was unbearable, and we were shocked to discover the complete absence of air conditioning within the individual units – only the lobby was cooled! Relying on inadequate fans and open windows on the sixth floor with young children felt unsafe and ineffective. The unit itself was disgustingly dirty, with pet hair coating surfaces and a thick layer of dust creating an unsanitary environment. Sleep was an absolute impossibility due to the deafening noise from a nightclub directly across the street. To make matters even worse, incessant and disruptive street repaving, with round-the-clock construction noise occurred during our stay. Our street-facing bedroom offered no soundproof whatsoever. The noise was so severe that we were forced to spend a night in a hotel just to get a few hours of decent sleep. We strongly advise against staying here if you value peace and quiet.
10
Maria Felix solis
Mar 30, 2024
·
Stayed 4 nights
Tal cual en las fotos, buena ubicación
Tal cual en las fotos, buena ubicación
10
José Luis
Oct 1, 2025
·
Stayed 1 night
Muy buena opcion para viaje rapido. Tienes todo lo indispensable. Y cerca a distancias caminando encuentras todo lo que necesitas.
Muy buena opcion para viaje rapido. Tienes todo lo indispensable. Y cerca a distancias caminando encuentras todo lo que necesitas.
8
Michael J
Mar 20, 2025
·
Stayed 7 nights
The neighborhood is wonderful, and the apartments were nice. Front desk was helpful. Two problems: no AC (which was fine in March but wouldn't be in the summer) and the disco across the street that was extremely loud on the weekends. That plus the need for open windows because no AC made weekends difficult.
The neighborhood is wonderful, and the apartments were nice. Front desk was helpful. Two problems: no AC (which was fine in March but wouldn't be in the summer) and the disco across the street that was extremely loud on the weekends. That plus the need for open windows because no AC made weekends difficult.
4
Derek James
Apr 16, 2025
·
Stayed 7 nights
On a positive note, the wonderful front desk and head office staff responded quickly to the issues we experienced. Very nice people which makes the next part of the review somewhat difficult to write but I feel the realities of the building itself must be stated. To call the area Condesa is misleading – this building is not on the quiet tree lined streets you are likely thinking of but rather it is located at the intersection of two major, multi lane streets. Traffic noise / truck brakes / near constant car horns kept us awake most nights until 2-3am (surprising considering we stayed on the 7th floor). There is also a club across the street that play VERY loud music until 3-4am on weekends. The apartment smelled of mold / sewage due to backed up shower drain. Two minutes into your shower you find yourself standing in waste water. Once the water level went down, we covered the drain with a towel to minimize the odour but couldn't eliminate it no matter what we tried. The rooms really do need attention - dirty walls, broken baseboards, flimsy laminate flooring, peeling wallpaper, several light fixtures not working, etc...
On a positive note, the wonderful front desk and head office staff responded quickly to the issues we experienced. Very nice people which makes the next part of the review somewhat difficult to write but I feel the realities of the building itself must be stated. To call the area Condesa is misleading – this building is not on the quiet tree lined streets you are likely thinking of but rather it is located at the intersection of two major, multi lane streets. Traffic noise / truck brakes / near constant car horns kept us awake most nights until 2-3am (surprising considering we stayed on the 7th floor). There is also a club across the street that play VERY loud music until 3-4am on weekends. The apartment smelled of mold / sewage due to backed up shower drain. Two minutes into your shower you find yourself standing in waste water. Once the water level went down, we covered the drain with a towel to minimize the odour but couldn't eliminate it no matter what we tried. The rooms really do need attention - dirty walls, broken baseboards, flimsy laminate flooring, peeling wallpaper, several light fixtures not working, etc...
6
Xhail
Nov 25, 2024
·
Stayed 2 nights
El departamento está muy bien ubicado y el personal es muy amable, además hay un café en la entrada. Sin embargo no es tan nuevo como en la foto, la mesa del comedor es muy frágil y se mueve fácilmente. En cuestión de limpieza encontramos algunos cabellos en el sofá y el piso. Por las tardes puede ser muy caliente ya que el sol pega de frente. Una de las camas no tenía el duvet, solo el cover duvet, el cual no calentaba lo suficiente cuando por las noches hacía frío. Fui a recepción y pedí un duvet y me entregaron nuevamente el cover duvet. Si bien hay un calentador este no caliente lo suficiente y emana una luz que no se puede apagar. Si tienes el sueño ligera considera que se escucha el ruido del tráfico y en frente hay un bar, el cual puede ser ruidoso en las noches.
El departamento está muy bien ubicado y el personal es muy amable, además hay un café en la entrada. Sin embargo no es tan nuevo como en la foto, la mesa del comedor es muy frágil y se mueve fácilmente. En cuestión de limpieza encontramos algunos cabellos en el sofá y el piso. Por las tardes puede ser muy caliente ya que el sol pega de frente. Una de las camas no tenía el duvet, solo el cover duvet, el cual no calentaba lo suficiente cuando por las noches hacía frío. Fui a recepción y pedí un duvet y me entregaron nuevamente el cover duvet. Si bien hay un calentador este no caliente lo suficiente y emana una luz que no se puede apagar. Si tienes el sueño ligera considera que se escucha el ruido del tráfico y en frente hay un bar, el cual puede ser ruidoso en las noches.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
8
Ammy Itzel
Mar 26, 2025
·
Stayed 7 nights
It was in the center of so many coffee shops and restaurants.
It was in the center of so many coffee shops and restaurants.
10
Yves
Apr 16, 2025
·
Stayed 5 nights
Very please with my stay here. Staff was welcoming, we had the two bedroom two bathroom suits with separate rooms so we had our own privacy. We loved the area, very close to some nice Latin bars, restaurants , markets, the airport....
Very please with my stay here. Staff was welcoming, we had the two bedroom two bathroom suits with separate rooms so we had our own privacy. We loved the area, very close to some nice Latin bars, restaurants , markets, the airport....
10
Mauro
Jan 4, 2025
·
Stayed 1 night
This hotel truly exceeded my expectations! Located in the best neighborhood of Mexico City, it offers the perfect blend of comfort and convenience. From the moment I arrived, the staff went above and beyond—they kindly stored my luggage before check-in and made a late holiday check-in incredibly smooth and welcoming. The area is unbeatable, with amazing restaurants, 24/7 minimarkets, and everything you need just steps away. The room was comfortable, the service was impeccable, and the overall experience was outstanding. I can’t recommend this place enough and will definitely stay here again on my next visit!
This hotel truly exceeded my expectations! Located in the best neighborhood of Mexico City, it offers the perfect blend of comfort and convenience. From the moment I arrived, the staff went above and beyond—they kindly stored my luggage before check-in and made a late holiday check-in incredibly smooth and welcoming. The area is unbeatable, with amazing restaurants, 24/7 minimarkets, and everything you need just steps away. The room was comfortable, the service was impeccable, and the overall experience was outstanding. I can’t recommend this place enough and will definitely stay here again on my next visit!
10
José Luis
Oct 1, 2025
·
Stayed 1 night
Muy buena opcion para viaje rapido. Tienes todo lo indispensable. Y cerca a distancias caminando encuentras todo lo que necesitas.
Muy buena opcion para viaje rapido. Tienes todo lo indispensable. Y cerca a distancias caminando encuentras todo lo que necesitas.
6
Xhail
Nov 25, 2024
·
Stayed 2 nights
El departamento está muy bien ubicado y el personal es muy amable, además hay un café en la entrada. Sin embargo no es tan nuevo como en la foto, la mesa del comedor es muy frágil y se mueve fácilmente. En cuestión de limpieza encontramos algunos cabellos en el sofá y el piso. Por las tardes puede ser muy caliente ya que el sol pega de frente. Una de las camas no tenía el duvet, solo el cover duvet, el cual no calentaba lo suficiente cuando por las noches hacía frío. Fui a recepción y pedí un duvet y me entregaron nuevamente el cover duvet. Si bien hay un calentador este no caliente lo suficiente y emana una luz que no se puede apagar. Si tienes el sueño ligera considera que se escucha el ruido del tráfico y en frente hay un bar, el cual puede ser ruidoso en las noches.
El departamento está muy bien ubicado y el personal es muy amable, además hay un café en la entrada. Sin embargo no es tan nuevo como en la foto, la mesa del comedor es muy frágil y se mueve fácilmente. En cuestión de limpieza encontramos algunos cabellos en el sofá y el piso. Por las tardes puede ser muy caliente ya que el sol pega de frente. Una de las camas no tenía el duvet, solo el cover duvet, el cual no calentaba lo suficiente cuando por las noches hacía frío. Fui a recepción y pedí un duvet y me entregaron nuevamente el cover duvet. Si bien hay un calentador este no caliente lo suficiente y emana una luz que no se puede apagar. Si tienes el sueño ligera considera que se escucha el ruido del tráfico y en frente hay un bar, el cual puede ser ruidoso en las noches.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Mauro
Aug 23, 2026
·
Stayed 3 nights
Excellent place: kitchen+fridge, tv+sofa, hot water. Unbeateable location.
Excellent place: kitchen+fridge, tv+sofa, hot water. Unbeateable location.
6
Yasbeth
Jul 7, 2026
·
Stayed 4 nights
The room we got really needed to be sweeped since the moment we got there. The shampoo and conditioner were mislabeled and of the cheapest quality. The bed only had 2 sheets and a thin blanket. Everything was very basic.
The room we got really needed to be sweeped since the moment we got there. The shampoo and conditioner were mislabeled and of the cheapest quality. The bed only had 2 sheets and a thin blanket. Everything was very basic.
6
Juan Octavio
Jun 29, 2026
·
Stayed 4 nights
Overall, we had a pleasant stay. The accommodations were clean and the property was well maintained. However, several issues significantly affected our experience. The biggest problem was parking. We arrived around 10:00 PM on a Monday and discovered there was no onsite parking available. There were no warnings before arrival that parking was essentially nonexistent or that overnight street parking was strictly enforced. The nearby community parking lot had already closed at 9:00 PM, leaving us no choice but to park on the street. The next morning, our rental vehicle had been immobilized with a wheel boot. Before realizing it was there, I attempted to move the vehicle and damaged it. I then had to pay over $100 in parking fines and wait about an hour for the boot to be removed. This stressful and expensive situation could have been avoided had we been transparently informed before check in. Housekeeping was also disappointing. During our 4 day stay, our room was never serviced. Towels were never replaced, beds were never made, the mattresses had only a thin flat sheet which didn’t even fit and didn’t even have a fitted sheet or mattress protector, and the towels were extremely worn. We were also given only one roll of toilet paper for four people and were to told to buy more ourselves. With better communication about parking, regular housekeeping, and basic amenities, this property would provide a much better guest experience.
Overall, we had a pleasant stay. The accommodations were clean and the property was well maintained. However, several issues significantly affected our experience. The biggest problem was parking. We arrived around 10:00 PM on a Monday and discovered there was no onsite parking available. There were no warnings before arrival that parking was essentially nonexistent or that overnight street parking was strictly enforced. The nearby community parking lot had already closed at 9:00 PM, leaving us no choice but to park on the street. The next morning, our rental vehicle had been immobilized with a wheel boot. Before realizing it was there, I attempted to move the vehicle and damaged it. I then had to pay over $100 in parking fines and wait about an hour for the boot to be removed. This stressful and expensive situation could have been avoided had we been transparently informed before check in. Housekeeping was also disappointing. During our 4 day stay, our room was never serviced. Towels were never replaced, beds were never made, the mattresses had only a thin flat sheet which didn’t even fit and didn’t even have a fitted sheet or mattress protector, and the towels were extremely worn. We were also given only one roll of toilet paper for four people and were to told to buy more ourselves. With better communication about parking, regular housekeeping, and basic amenities, this property would provide a much better guest experience.
8
Stefania
May 20, 2026
·
Stayed 9 nights
Clean room, big space and great location. Could do with improving the towels and bedsheets etc as these were extremely used and requested to have it changed. A bit noisy on ground floor so book top floors indicated if wanting to rest. Cleaning staff and reception staff very friendly and helpful.
Clean room, big space and great location. Could do with improving the towels and bedsheets etc as these were extremely used and requested to have it changed. A bit noisy on ground floor so book top floors indicated if wanting to rest. Cleaning staff and reception staff very friendly and helpful.
4
César Osvaldo
Apr 10, 2026
·
Stayed 3 nights
Insects in my room, and they wouldn´t change me the room, towels super dirty.
Insects in my room, and they wouldn´t change me the room, towels super dirty.
FAQs about Condesa Lofts & Residence Hotel by VH
Are pets allowed at the property?
Pets are allowed at the property.
What are the check-in and check-out times?
Check-in is from 16:00, and check-out is until 12:00. Early or late check-in/check-out availability is not specified.
Where is the property located in relation to key landmarks?
The property is located in the La Condesa neighborhood, connected to a rail/subway station. Notable landmarks nearby include Paseo de la Reforma, Angel of Independence Monument, Chapultepec Park, and Palacio de Bellas Artes.
What are the policies for guests staying with children?
Children are welcome at the property. The minimum age for children to stay for free is not specified.
What are the policies for additional guests regarding extra beds and cribs?
Free cribs are available on request at the property. Extra beds are not available.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-05: 273.85750960725403USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 65.47842527809524USD
- 2026-11-09: 69.57853150239944USD
- 2026-11-10: 76.12883797885894USD
- 2026-11-11: 76.90137920230865USD
- 2026-11-12: 76.89765487708283USD
- 2026-11-13: 79.46199800958252USD
- 2026-11-14: NO DATA
- 2026-11-15: 77.36589481189728USD
- 2026-11-16: 69.54274466631317USD
- 2026-11-17: 71.24046892427444USD
- 2026-11-18: 66.23238758556748USD
- 2026-11-19: 79.47088172113037USD
- 2026-11-20: 102.68564298143005USD
- 2026-11-21: NO DATA
- 2026-11-22: 66.23238758556748USD
- 2026-11-23: 67.12027611563873USD
- 2026-11-24: 68.13785402126312USD
- 2026-11-25: 74.62242530328369USD
- 2026-11-26: 74.88180405438995USD
- 2026-11-27: 75.08271260785675USD
- 2026-11-28: 70.27277220478821USD
- 2026-11-29: 94.40534899843597USD
- 2026-11-30: 94.40534899843597USD
- 2026-12-01: 90.36496010820007USD
- 2026-12-02: 120.93222272671508USD
- 2026-12-03: 91.91128114949798USD
- 2026-12-04: 86.23478593711853USD
- 2026-12-05: 86.23478593711853USD
- 2026-12-06: 110.2089507782135USD
- 2026-12-07: 114.68890400743103USD
- 2026-12-08: 148.47326609051512USD
- 2026-12-09: 115.24186379910279USD
- 2026-12-10: 129.7657754724426USD
- 2026-12-11: 129.28234780769347USD
- 2026-12-12: 159.69756228625488USD
- 2026-12-13: 129.78646426991273USD
- 2026-12-14: 163.77028276130676USD
- 2026-12-15: 106.26323321017456USD
- 2026-12-16: 114.62631655117035USD
- 2026-12-17: 147.56565828341675USD
- 2026-12-18: 83.27060744872284USD
- 2026-12-19: 115.19152561434173USD
- 2026-12-20: 111.18062381282043USD
- 2026-12-21: 114.60631965815735USD
- 2026-12-22: 115.29666946572875USD
- 2026-12-23: 86.7946391472702USD
- 2026-12-24: 110.2089507782135USD
- 2026-12-25: 146.04140130647278USD
- 2026-12-26: 114.72577141035461USD
- 2026-12-27: 116.07882901533507USD
- 2026-12-28: 114.63120259252166USD
- 2026-12-29: 150.3133048448639USD
- 2026-12-30: 114.63120259252166USD
- 2026-12-31: 86.35293930070496USD
- 2027-01-01: 132.13766666150664USD
- 2027-01-02: 132.13766666150664USD
- 2027-01-03: 122.15810658407592USD
- 2027-01-04: 132.6017210014572USD
- 2027-01-05: 131.41267892092895USD
Check-in time starts at16:00Check-out time ends at12:00
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Only dogs and cats are allowed;Pets allowed;Pet fee: MXN 500 per pet, per stay;
Front Desk Services
There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; No rollaway/extra beds available
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: MXN 2000 per stay
- Cleaning fee: MXN 450 per accommodation, per stay
Popular amenities
Free Wi-Fi
Non-Smoking Rooms
Family Room
Self Laundry
24-Hour Front Desk
Services
Self Laundry
24-Hour Front Desk
Internet
Free Wi-Fi
General
Non-Smoking Rooms
Family Room