Is parking available at the property?

Parking is available at the property, including self-parking which is free. There is also an option for long-term parking at a surcharge of USD 5 per day. The parking is uncovered and wheelchair accessible.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available for a fee, approximately USD 5 to 25 for adults and children. Breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Does the property allow pets?

Pets are allowed at the property with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees. Guests are encouraged to contact the property directly to arrange for bringing pets.

What are the check-in and check-out times?

The standard check-in time is 3:00 PM and check-out time is 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Complimentary airport shuttle services are available upon request. Guests should contact the property on arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, step-free entrances, wheelchair-accessible facilities, and designated parking. There are also wheelchair-accessible meeting spaces and a restaurant.

What is the location of the property in relation to key landmarks?

The property is located next to a golf course and is within a 5-minute drive of Gaylord Texan Convention Center and Great Wolf Lodge Waterpark. It is 1.3 miles from Grapevine Mills Mall and approximately 8.2 km from Dallas-Fort Worth International Airport.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool. The operational hours are not specified, but it is available for guests to enjoy.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified, but guests should check with the property for any specific age-related policies.

Hilton Garden Inn Grapevine at Silverlake Crossing

Average nightly price at Hilton Garden Inn Grapevine at Silverlake Crossing by month, last 12 months (USD)
Month	Average price
January	US$155
February	US$147
March	US$180
April	US$166
May	US$147
June	US$211
July	US$165
August	US$132
September	US$150
October	US$184
November	US$151
December	US$146

What guests think

Hilton Garden Inn Grapevine at Silverlake Crossing earns frequent praise for its clean, modern, and spacious rooms, plus a convenient setting near DFW Airport and Grapevine attractions, with generally friendly staff and a surprisingly quiet atmosphere given the flight path.

Guests highlight an on-site bar and restaurant, a usable gym, pet-friendly policies, and a helpful airport shuttle. Common drawbacks include inconsistent dining quality and pricing, parking shortages during events, the pool being off site and shared, and occasional maintenance or housekeeping lapses such as low water pressure, nonworking outlets, and missed room servicing. Light sleepers may hear planes; otherwise, expect a modern, practical stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and restaurant and a decent gym are noted; the property is pet friendly and offers an airport shuttle. Guests report the pool is off site/shared and parking can be tight during events, though parking is fine at other times.

Related guest reviews

10

Stephanie

26 May 2024

·

Stayed 1 night

Great property but needs more parking

8

Lynn

27 Sept 2023

·

Stayed 3 nights

This property has a great location, easy to access Meow Wolf (which we came for) and the downtown area. It was close to DFW airport, and I also liked that there was an electric charging station available for my rental. It was quiet, except for the airplane noise. My disappointment was in the onsite restaurant. There only ever seemed to be one person on staff who actually worked there, taking a good 15-20 minutes to even get a menu, let alone place an order. I would not recommend planning to eat on site. The selection for the restaurant was fair, and when I asked about cereal, they said they would have to go to another location to see if they could find any. It took several minutes for them to even consider that it would be an option. Additionally, the menu was not accessible online.

10

Gregory

9 Sept 2023

·

Stayed 2 nights

I loved the newness of the property. The gym is great!

10

Rick

26 May 2024

·

Stayed 1 night

Parking was horrible.

8

Kristin

20 Jul 2025

·

Stayed 3 nights

It was a good stay. Pool is shared with Marriot which wasn't disclosed to us, hard to find. Asked for extra towels, weren't delivered. Room never picked up. Minor issues. Would stay again.

8

Emily

14 Jul 2025

·

Stayed 2 nights

This was our second stay at this hotel. The hotel is nice, clean, and has amenities such as pool, gym, room service, bar/resteraunt, laundry etc. It is a pet friendly hotel, and being military they didn’t even charge us the pet fee! Also, across the street there is now a paved walking area around a large pound great for taking your pup on walks and enjoying the outdoors on a hot summer day. The hotel is situated on a dead end street, which on one hand is nice and quiet but on the other hand it kind of makes you feel secluded. However, Bass Po and mall are just a few minutes walk away. Only negative I would say is the breakfast buffet is not worth the price. Would have rather spent the money at an actual breakfast restaurant. Lesson learned.

10

Cynthia

15 Aug 2025

·

Stayed 1 night

I didn’t get a chance to see how the service truly was as I only stayed one night, but the front desk staff was great. Clean rooms, decent gym to workout in, restaurant on site but also close enough to other restaurants to either dine at or get delivered to hotel. Airport shuttle was timely and great to have available

4

Christopher

24 Jun 2024

·

Stayed 1 night

Property staff stated there was a 24hr airport shuttle. That's why I chose this stay. They lied!

10

Barbara

6 Apr 2025

·

Stayed 1 night

We were there only one night inbetween flights out of Dallas. Airport shuttle service was excellent! Nice bar/ restaurant, and very comfortable beds!

10

Robert

6 Aug 2023

·

Stayed 2 nights

Very nice and well maintained property! Parking was a breeze and the location was close to so many fun things. The staff was GREAT! The pool was great for relaxing and shallow enough for all ages. However, take your swimsuit cover! You have to walk through a busy conference center to get to the pool. Business suits vs running kids and old ladies in swimsuits… it was awkward.

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Cleanliness

Most reviews describe the hotel and rooms as very clean and well maintained. A minority report musty odors, dirty rooms or pests, and inconsistent housekeeping or restocking.

Related guest reviews

10

David

30 Jun 2025

·

Stayed 2 nights

Very clean and well maintained.

6

Bobby

6 Jan 2026

·

Stayed 1 night

The Hotel was fair but it does not provide breakfast and is very outdated and stinks like mold or musty odor in the hallways. Room also had weird odor but went away after running the air for a little while with orange peels in the vents. Beds were clean and comfortable. Parking was good with no issues. I do not like that there is dogs in any rooms, and you would not know if you had a room with an animal in it. Should probably be a 3.9 out of 5 star hotel

10

Nathan

3 Oct 2023

·

Stayed 1 night

My room wasn’t properly cleaned from prior stay trashes were full in the bathroom and items were left and not picked up. Made me wonder if the beds were even changed. Property was nice, Cleanliness was 0 stars

6

Katie

12 Dec 2022

·

Stayed 1 night

Staff was friendly. Hotel room was a bit dirty in certain areas. Trash cans didn’t have trash bags. What bothered me was the smell. The hotel room smelled weird.

4

Julie

17 Mar 2023

·

Stayed 1 night

Room was dirty, one of the beds fell to the floor, dirty clothes left in drawers from previous guest, tv did not work and the blinds were broken.

10

Susan

30 Mar 2025

·

Stayed 2 nights

This is the cleanest and friendliest Hilton I’ve ever stayed at. They made it easy and comfortable for both me and my pet. There were a couple of minor hiccups (I’d asked for housekeeping to restock towels and toilet paper (room was left with 1/2 roll). I received a couple of towels, but ended up having to go and buy toilet paper because they forgot to bring. The desk light wasn’t working (burnt bulb), but was replaced fairly quickly). The breakfast buffet was a bit overpriced for the offering, but the food options in the restaurant were decent. Plenty of parking, close to Main Street in Grapevine (tons of restaurants there). Business and family friendly. I wish every Hilton was like this location.

10

edward

1 Jan 2026

·

Stayed 2 nights

Very clean and a larger than average room

10

Anita

16 Sept 2025

·

Stayed 1 night

Clean, modern property!!! Friendly staff.

10

Javier

4 Jan 2026

·

Stayed 1 night

This hotel is fantastic. My room was very spacious, clean, and quiet.

6

Evelin

27 Jun 2025

·

Stayed 6 nights

The room was okay, very minimal. I liked that the rooms didn’t have carpet but I notice the cleaning staff did not vacuum the rooms. My kids had pizza one night and dropped crumbs on the floor and the next day the bed sheets were changed but that was all. They failed to put trash bags in the bathroom, they only seem to take the dirty towels but NOT REALLY CLEAN the room.

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Rooms

Rooms are modern, very spacious, and generally quiet with comfortable beds. Some guests noted maintenance issues such as low water pressure, faulty outlets or fixtures, broken beds, thin walls/floor noise, and occasional aircraft noise.

Related guest reviews

10

Estela Magallon

1 Aug 2025

·

Stayed 1 night

Very clean hotel, nice area, spacious bedrooms and comfortable beds.

6

Sandrian

3 Sept 2024

·

Stayed 3 nights

Overall experience is good, I like the new property and very professional staff. However, the floor is too thin and I could hear the guest on the next floor making noises in the middle of the night, and also I could hear loudly every time their toilet flushes.

10

Paul

16 Aug 2023

·

Stayed 2 nights

Spacious, clean room with comfortable beds and nice roomy up to date bathroom. The only downside was lack of bath towel racks.

4

Gregory

7 Jun 2024

·

Stayed 1 night

The hotel was nice and our room way but it didn't work out that way. Most of the electrical outlets and USB ports didn't work. The only coffee for the in room coffee maker was decaf. The shower had little water with low pressure. The worst problem was the bed, it was basically on the floor, only had a mattress and sagged in the middle so we both rolled that way, and creaked and groaned every time one of us moved. When I told the man at the front desk about the problems as we were leaving he didn't seem to care and said that I must have booked that type of room(?).

8

R Ryan

20 Nov 2024

·

Stayed 3 nights

electrical outlets in bedroom weren't good... as in, many didn't work properly... poor connection

6

Saran Enkhjin

28 Mar 2025

·

Stayed 1 night

The shower was bad, no pressure!

10

Mary

23 Mar 2024

·

Stayed 1 night

The man at the counter for check in was very polite and helpful. As far as the room, our kurig was broke and 2 outlets didnt work.

10

Peter

8 Sept 2025

·

Stayed 2 nights

Easy access to the property. Very comfortable room, spacious and clean. Nice lobby w/ plenty of seating.

10

kenneth

19 Aug 2024

·

Stayed 1 night

Even on the approach path to dfw this room was quiet. I think I heard one plane the entire stay and I'm a bit of an airplane enthusiast so I'd have to say whoever insulated this place did a great job.

10

Ann

25 Mar 2024

·

Stayed 1 night

Loved that our room overlooked nothing but trees!!

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Service

Staff are often described as friendly, professional, and helpful with efficient check in and, for many, a reliable shuttle. Some guests reported rude or unresponsive front-desk interactions, slow follow-up on issues, and billing or shuttle miscommunication.

Related guest reviews

10

Al

19 Sept 2023

·

Stayed 2 nights

Although not their fault, the staff went above and beyond to insure we had a pleasant stay. Lewis at the front desk was extraordinary.

2

Steven

11 Dec 2025

·

Stayed 2 nights

Booked through hotels.com and prepaid. After checkout, the hotel.com payment was declined. Rather than reaching out to hotels.com, the hotel charged my card used for incidentals for 80% of the booking. They did not contact me to let me know and I did not authorize the charge.

4

Tiffany

19 Jul 2024

·

Stayed 1 night

1) The man who checked us in was extremely rude. As per the website, their shuttle service can pick you up from hotel by request, and when I requested a 5am pickup, he said they wouldn’t do that. Then he told me “no big deal, just take an Uber.” When I told him I had two big car seats and Uber wouldn’t work, he threw his hands up in the air. 2) Our room wasn’t ready at 9pm. Then they tried giving me a one king size bed for 4 people. I told them that a king wouldn’t work, and their reply was that they would have to check for availability. I’ve had this reservation for weeks! 3) Lights and outlets didn’t work in our room. 4) Guy 1 at the front desk gave me complete different information on how to check for hotel airport parking than the 2nd guy that came to help. Will never stay here again.

6

Ann

3 Jun 2025

·

Stayed 3 nights

We were assigned room 225. On the second day we woke up to water all over the floor in our room. We were told that maintenance would take care of it, but they never came. I called them 5 times. After several hours with no action, I finally insisted that they move us to another room. We have never experienced such a lack of response to a problem! Very disappointed in Hilton.

6

John

16 Jul 2025

·

Stayed 3 nights

Great stay. Although I paid for free breakfast but was still charged. The front desk was suppose to handle but no refund yet

8

Lucia

13 Oct 2025

·

Stayed 1 night

Spacious and clean room. Frent desk rep very nice. Someones car got broken into so close to mine…i would be a little worried returning.

6

Robbie

29 Dec 2024

·

Stayed 3 nights

The stay started strong and went south real fast. The hotel hosted a wedding on Saturday night creating a huge issue with the parking lot. We drove around for over 30 minutes trying to park at a hotel we paid to stay at only to have to park at an adjoining parking lot a ways down and walk to the hotel at night. The hotel reception was lazy & rude. We asked her for a trash bag to throw some items away and she said they were out. How does a hotel run out of trashbags? Just say I don't want to walk over and get one, not we're out. The rooms were clean, the area was good the people working the front desk, not so great.

10

Lonnie

12 Jul 2025

·

Stayed 6 nights

The staff is very professional and everyone I encountered was polite. Victoria was the first staff member I met and she kicked off the kindness I experienced my entire stay.

10

Clarence

3 Mar 2025

·

Stayed 3 nights

Excellent customer service

8

Christopher

9 Aug 2023

·

Stayed 1 night

Check in was amazing and all support staff was amazing. We added an evening and the desk woman had noted and confirmed all info. The next day the manager a man called telling us to leave and that we held over and was extremely accusatory until we explained and THEN he read the notes- should have done this prior to calling. He apologized, and we said we were good to go and don’t need anything but thank you for checking. About five minutes later, he called and was very defensive as to why he cannot have our room serviced. We let him know in the prior conversation we did not need the room service and we also did not place the service request on the door. Which this property says they only service rooms that requested on the door. This gentleman needs retraining in customer service and dealing with his staff. Other than that amazing property.

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Location

Convenient to DFW Airport, Grapevine Mills, Bass Pro, and downtown Grapevine, with many finding the area safe and quiet. A few note it can feel a bit secluded and that aircraft noise may affect very light sleepers.

Related guest reviews

10

Roberto

29 Jun 2025

·

Stayed 1 night

Great place to stay close to the airport.

10

Sue

16 Jun 2025

·

Stayed 1 night

Beautiful property in a safe convenient location. Professional, efficient, kind staff. Property was clean Nd in excellent condition and our room and beds were very comfy. Would definitely book here again.

10

Alan

1 Aug 2025

·

Stayed 2 nights

Great trip. Staff, room were all super. We didn’t try the breakfast, pool or the gym but the room was new, clean and comfortable. If you are a light sleeper, don’t get a high floor. It is just under the flight path of DFW airport. Didn’t bother us but if you were a really light sleeper it may.

8

Hailey

11 Aug 2024

·

Stayed 1 night

Great hotel close to Grapevine Mills Mall, the lake, and other attractions. Tons of dining options nearby and the staff at the hotel were very helpful in providing assistance when needed.

10

Deanna

20 Jul 2025

·

Stayed 4 nights

Clean, updated, fresh property. Close to everything that needs to been seen and done in that area of town.

10

Ashely

30 May 2025

·

Stayed 2 nights

Friendly staff, great location!

8

Amy

1 Sept 2024

·

Stayed 1 night

Felt safe as a single woman traveling. Great shops nearby

10

Jennifer

4 Apr 2025

·

Stayed 1 night

I recently stayed at the Hilton Garden Inn Grapevine at Silverlake Crossing and had a fantastic experience. The staff at the front desk were incredibly helpful and welcoming. The location was perfect – convenient to downtown Grapevine, which made exploring the charming city easy and enjoyable.

10

Reagan

7 Jul 2025

·

Stayed 1 night

It was a great stay, super close to the airport but quiet

10

Joseph

18 Sept 2025

·

Stayed 1 night

Very clean. Nice area. Close to everything we needed.

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Dining

The on-site bar and restaurant are appreciated by some, but breakfast is usually paid and several guests find it overpriced or uneven, with slow service at times. Others enjoyed happy hour, room service, or made-to-order breakfast.

Related guest reviews

8

David

18 Dec 2023

·

Stayed 1 night

It was a pretty nice place to stay. The room was comfortable and clean. Like most hotels, no one does the little maintenance projects, caulking around the showers, sower doors not closing properly, ect. The only real suggestion i have would be to let your guests know that there are more breakfast options available other than the continental breakfast.

10

Linda

10 Mar 2025

·

Stayed 1 night

Booked for a friend’s birthday. Staff is great, very friendly and helpful. Had Happy hour in the bar and stayed quite some time. Enjoyed it very much.

10

Louis

7 Jan 2025

·

Stayed 3 nights

Nice breakfast buffet and well maintained rooms. Only problem was the electrical outlet in the bathroom was not working.

10

Jonatan

22 Dec 2025

·

Stayed 1 night

Great experience with great room service

8

Emily

14 Jul 2025

·

Stayed 2 nights

This was our second stay at this hotel. The hotel is nice, clean, and has amenities such as pool, gym, room service, bar/resteraunt, laundry etc. It is a pet friendly hotel, and being military they didn’t even charge us the pet fee! Also, across the street there is now a paved walking area around a large pound great for taking your pup on walks and enjoying the outdoors on a hot summer day. The hotel is situated on a dead end street, which on one hand is nice and quiet but on the other hand it kind of makes you feel secluded. However, Bass Po and mall are just a few minutes walk away. Only negative I would say is the breakfast buffet is not worth the price. Would have rather spent the money at an actual breakfast restaurant. Lesson learned.

8

Maggie

26 Dec 2023

·

Stayed 1 night

The restaurant service needs a lot of improvement, our coffee was lukewarm. The couple on the next table warmed up their coffee on the microwave next to the store. We had to look for the waiter to take our order, this happened 2 days in a row.

6

Jon

19 Mar 2023

·

Stayed 1 night

Standard US large chain hotel property highway adjacent and nearby DFW airport. Clean and professional. They are advertised as breakfast included but that is not the case. Breakfast buffet was $20 US extra

6

Heather

11 Oct 2025

·

Stayed 3 nights

Hotel and area were great, beds are extremely uncomfortable and food was very overpriced

10

Barbara

6 Apr 2025

·

Stayed 1 night

We were there only one night inbetween flights out of Dallas. Airport shuttle service was excellent! Nice bar/ restaurant, and very comfortable beds!

10

Keioth

10 Jun 2023

·

Stayed 1 night

The hotel and room was immaculate. It was probably one of the cleanest hotels I’ve stayed in. I love the concept, the brand and the price. My only complaint, was I didn’t like the food and I ordered three different items. Menu needs to be revamped.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $160	9 $195	10 $395	11	12 $141	13 $157	14 $178
15 $123	16 $199	17 $246	18	19	20 $347	21 $129
22 $82	23 $114	24 $121	25 $140	26 $122	27 $146	28 $111
29 $104	30 $156

Su	Mo	Tu	We	Th	Fr	Sa
		1 $203	2 $345	3 $253	4 $156	5 $141
6 $121	7 $210	8 $286	9 $173	10 $168	11 $230	12
13 $110	14 $144	15 $172	16 $166	17 $124	18 $129	19 $138
20 $105	21 $94	22 $128	23 $126	24 $115	25 $113	26 $121
27 $104	28 $121	29 $130	30 $149	31 $140

Hilton Garden Inn Grapevine at Silverlake Crossing

Prices for Hilton Garden Inn Grapevine at Silverlake Crossing

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Room, 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Deluxe Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible (Hearing)

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Deluxe Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Guest reviews of Hilton Garden Inn Grapevine at Silverlake Crossing

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Grapevine at Silverlake Crossing

Prices for upcoming dates