Home2 Suites by Hilton Amarillo East

Convenient stop on a long road trip- the kids can relax or play at the restaurant next door or the hotel pool. Good breakfast options and gym. Will use again as a stop on our longer drives!

All was good with the exception of the side entrance card lock would not open the door on the day of check out before we checked out!! Very inconvenient for taking bags out in more than one trip!!

The only issue was that I couldnt print my papers. other than that, the hotel was amazing.

Lovely hotel, friendly staff, room clean and well equipped, Big Texan Restaurant next door in walking distance , indoor pool a bit too warm

Nice, clean, modern. Complimentary washer and dryer were a plus.

Great price and they have enough parking for my Truck & 18ft enclosed trailer

The staff is great! Very safe with lots of cameras . Great for pets. They actually keep the pet area clean. Loved the oatmeal at breakfast. Great place to stop.

Very clean and comfortable. Never could get a luggage cart, they need more. Everyone was having the same issue

Sunday night, amazing rate, clean, quiet, fantastic room. The area and parking lot seemed safe, disable friendly access. Great breakfast and dining area too.

Pet friendly was a definite plus.

Convenient, rooms was spacious but common areas were dirty specially the elevators...

Extremely clean

Someone’s half full bottle of water was left in our room along with someone’s toenail on the multi stained carpet. Bathtub was dirty and staff was unfriendly

The room and property are not well maintained, clean, or cared for.

Hotel was new and clean, with very good service.

My room was dirty, there were grapes in the floor, and hairs in the restroom. The shower was clogged and dirty.

Nice clean room with excellent amenities. Room look to be very newly renovated. Beautiful bathroom very comfortable bed and a good breakfast offered in the morning. It was only at one night stay but happy I chose this hotel.

The first room was not clean upon checkin. Moved to a different room after the cleaner failed to clean the first room well.

Good location. Could be kept more clean as there was litter in the hallway. Able to walk next door to Big Texan for dinner.

The first room was not clean and we were moved to a clean room. The front desk attendant was nice.

We checked in and the AC didn't work ..... Got it fixed then No AC at 1130 at nigjt . They told us we could move rooms . From room 320 to the first flooor . I asked to talk to the manager! Not on duty and didn’t know when they would be in next . We have two service dogs and its just not that easy to repack and move !!! Im going to take a cold shower and pack and leave . We have never had a problem here before but this was ridiculous.

I thoroughly enjoyed the sofa, toaster, and kitchen sink. I also liked the freezer which allowed me to freeze my cold packs for my cooler. Everything was clean and comfortable. The area is right next to the freeway but I didn’t notice the noise too much. The breakfast was as expected waffles, eggs, biscuits and gravy, cereal, etc. The area felt safe.

We needed a rook for 6 people and they had a nice room with 2 queen size beds and a pullout couch. It was clean and quiet.

I really liked the room setup. Rooms are good size with lots of space. Ours had a full kitchen with dishwasher and good size fridge/freezer. Also a desk that pulls out and lots of other storage and work space. There were multiple things damaged like a shelf was cracked and floor molding looked popped out with a nail exposed in one corner but overall great stay.

The staff is nice and courtueous, but I dont think hotels are aware that if they do keep dogs no matter what floor that barking should be maintained at all hours. These people have to take their dogs out at all hours of the night so it does tend to be disruptive to guests. and if you are on the first floor, they are using that side entrance where the door slams shut so that woke me up. I did mention it to the staff about the dog barking at 4:30 am. but she said no dogs are on first floor. That has nothing to do with someone who needs to take their dog out on annnnyyyy floor. I left early this morning and a dog a barking on the first floor, the guest is not even trying to shut the dog up and continues until they go outside. I didn't sleep well so I cannot stay at this hotel. thanks

Really like the room. 3 problems from getting better review, coffee pods in room from previous guest still in coffee maker. Shower doors were installed unleveled so door would roll open while trying to take shower. Breakfast was weak compared to other hotels. Right next door to the big texan restaurant a big plus.

Nice clean room with excellent amenities. Room look to be very newly renovated. Beautiful bathroom very comfortable bed and a good breakfast offered in the morning. It was only at one night stay but happy I chose this hotel.

Broken tile in room

Really nice. The room was huge and has everything you need.

Front desk attendant was very welcoming and informative regarding the local scene. Room is huge and perfect! Most likely going to stay again on our way back home from our ski trip

Staff was nice and friendly. As I entered the hotel I observed it was very clean, felt safe. Definitely a positive stay. I highly recommend this hotel!

We checked in and the AC didn't work ..... Got it fixed then No AC at 1130 at nigjt . They told us we could move rooms . From room 320 to the first flooor . I asked to talk to the manager! Not on duty and didn’t know when they would be in next . We have two service dogs and its just not that easy to repack and move !!! Im going to take a cold shower and pack and leave . We have never had a problem here before but this was ridiculous.

We stayed at this location on our way traveling out west. The stay was perfect! It was very clean, cozy and comfortable. The staff was friendly and very accommodating. I would definitely recommend this hotel!

This is a nice new hotel, but you can tell it won't be long before the newness wears off. Check in was very slow, there were 4 people waiting in line and only one person working the desk. He was having a hard time checking in an international customer and apparently he was the only one working that day. The room looked nice, but had a musty smell, like an old gym sock that had been left there for a few days. There were several moths flying around the room as well as a few dead ones in the windows. Saw other bugs in the bathroom too. Breakfast was frustrating. There are two warmers that each hold two pans of food. One of the pans was empty, we inquired about getting more sausage. The lady came and took all four pans, even though the other three were still full. That left no hot food and it took her at least 20 minutes to bring all 4 pans back. We had 3 hungry kids that were getting restless. The next morning we got there at 8am, and all four pans were empty. Someone else was frustrated and had to go ask about where the food was. The front desk lady had to find the breakfast lady, that took at least 10 minutes, and she came walking out on playing with her phone saying she was just in her own little world. It took another 20 minutes to come back with any food. In the meantime, the waffle batter ran out and so did the syrup. There are only two tables that seat more than 4 as well, so if your family is bigger than 4, good luck getting a table, I guarantee someone else will be ther

Nice newer hotel. Comfy bed, great breakfast. Fun delicious Big Texan restaurant next door. Staff was pleasant and knowledgeable about area.

Checked in and was charged an incidentals charge of $168. I questioned it, he said he mistakenly put it in the wrong account. He said it would be fully refunded. Actually, he put the whole amount into cash. Did not refund because he eliminated my card information. I went to the desk in AM to find that it was not taken care of . Elena was excellent and I am sure it will be refunded. I will find out today.

The staff is great! Very safe with lots of cameras . Great for pets. They actually keep the pet area clean. Loved the oatmeal at breakfast. Great place to stop.

Rooms were not ready at check in time. People waiting in lobby for their rooms. Breakfast was late opening.

Front desk attendant was very welcoming and informative regarding the local scene. Room is huge and perfect! Most likely going to stay again on our way back home from our ski trip

The first room was not clean and we were moved to a clean room. The front desk attendant was nice.

Liked sidewalk to nearby restaurant

The facility is conveniently located by the interstate with easy access to the activities we were involved with.

I thoroughly enjoyed the sofa, toaster, and kitchen sink. I also liked the freezer which allowed me to freeze my cold packs for my cooler. Everything was clean and comfortable. The area is right next to the freeway but I didn’t notice the noise too much. The breakfast was as expected waffles, eggs, biscuits and gravy, cereal, etc. The area felt safe.

Great stop over on a road trip

The hotel itself was very nice, clean and comfortable, but the area surrounding the building was a mess. Very dirty.

We have stayed here before while passing through Texas. The rates are on the higher end........ The comforts of home while traveling. An the big Texan Steak house is nextdoor! Big plus!

The staff is great! Very safe with lots of cameras . Great for pets. They actually keep the pet area clean. Loved the oatmeal at breakfast. Great place to stop.

Sunday night, amazing rate, clean, quiet, fantastic room. The area and parking lot seemed safe, disable friendly access. Great breakfast and dining area too.

Good location. Could be kept more clean as there was litter in the hallway. Able to walk next door to Big Texan for dinner.

Convenient location just off the highway. Clean and comfortable room.

Very nice one night stay. Breakfast was fantastic.

Overall OK experience here. The room I booked (King) wasn't available when I arrived so I got put in a double. Not the end of the world, but the room I was given had some issues in the bathroom - a dirty tub and the body wash & shampoo containers were empty. The continental breakfast had a great selection, but the coffee was lukewarm and the sandwich I grabbed was cold in the middle. Not a great way to start the day. I don't think I'll ever be back in Amarillo, but if I am, I'll look for somewhere else to stay.

This is a nice new hotel, but you can tell it won't be long before the newness wears off. Check in was very slow, there were 4 people waiting in line and only one person working the desk. He was having a hard time checking in an international customer and apparently he was the only one working that day. The room looked nice, but had a musty smell, like an old gym sock that had been left there for a few days. There were several moths flying around the room as well as a few dead ones in the windows. Saw other bugs in the bathroom too. Breakfast was frustrating. There are two warmers that each hold two pans of food. One of the pans was empty, we inquired about getting more sausage. The lady came and took all four pans, even though the other three were still full. That left no hot food and it took her at least 20 minutes to bring all 4 pans back. We had 3 hungry kids that were getting restless. The next morning we got there at 8am, and all four pans were empty. Someone else was frustrated and had to go ask about where the food was. The front desk lady had to find the breakfast lady, that took at least 10 minutes, and she came walking out on playing with her phone saying she was just in her own little world. It took another 20 minutes to come back with any food. In the meantime, the waffle batter ran out and so did the syrup. There are only two tables that seat more than 4 as well, so if your family is bigger than 4, good luck getting a table, I guarantee someone else will be ther

The staff was nice and helpful. The complimentary breakfast was very poor. Options were few. Cold cereal, discolored bananas and oranges. Pre made sausage and egg sandwiches that were piled on top of each other and greasy. I passed on all food and grabbed a cup of joe that even with 3 creamers I got to my car and took a sip and it was awful. I threw it out at the gas station I fueled at to continue on my journey.

The room was cold when we first got there but it wasn't cold at 3:00 in the morning. I know it was a weekend but we wanted to get an early start and breakfast want ready until after 7:00.

Nice newer hotel. Comfy bed, great breakfast. Fun delicious Big Texan restaurant next door. Staff was pleasant and knowledgeable about area.

Really like the room. 3 problems from getting better review, coffee pods in room from previous guest still in coffee maker. Shower doors were installed unleveled so door would roll open while trying to take shower. Breakfast was weak compared to other hotels. Right next door to the big texan restaurant a big plus.

Rooms were not ready at check in time. People waiting in lobby for their rooms. Breakfast was late opening.

The room was very spacious and had pretty much anything we might need. Breakfast was tasty and served on real plates. No paper or plastic. A nice change from other hotels we’ve stayed in.

Sunday night, amazing rate, clean, quiet, fantastic room. The area and parking lot seemed safe, disable friendly access. Great breakfast and dining area too.