Pacific Palace Hotel
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Guest reviews
Very good
Based on 6,298 verified reviews
Facilities
7
Cleanliness
6.6
Rooms
6.9
Service
7.5
Location
7.4
Dining
7
Who stays here?
Business
20%
Couple
24%
Family
15%
Group
33%
Solo
5%
Maribeth
Mar 15, 2026
·
Stayed 3 nights
Sylvester
Dec 13, 2025
·
Stayed 3 nights
Ade Marya
Nov 25, 2025
·
Stayed 1 night
MD
Jul 10, 2025
·
Stayed 2 nights
Suresh Chris
Jun 15, 2025
·
Stayed 2 nights
Location
Batam is home to Pacific Palace Hotel. Museum Batam Raja Ali Haji and Singapore Navy Museum are cultural highlights, and some of the area's activities can be experienced at Batam Centre Ferry Terminal and Harbour Bay Ferry Terminal. Ocarina Park and East Coast Park are also worth visiting.
More location infoProperty Policies
Check-in
Check-out
Check-in from 15:00
Before 11:00
FAQs
Complimentary parking is available for guests, including both on-site and valet parking options.
A scrumptious breakfast is offered at no additional cost, allowing guests to start their day with a delightful meal.
Check-in time is at 15:00, and check-out time is at 11:00. Early or late check-in/check-out may be available upon request.
The hotel offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms to accommodate guests with disabilities.
The hotel is situated in Batu Ampar, close to cultural highlights such as Museum Batam Raja Ali Haji and Singapore Navy Museum, as well as recreational areas like Ocarina Park and East Coast Park.
Yes, the hotel features an indoor swimming pool, which is available for guests to enjoy throughout their stay.
Children are welcome at the hotel, and kids can stay for free up to a certain age.
The hotel provides cribs and rollaway beds, subject to availability, and an advance request is recommended to secure them.
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