Santo Domingo Marriott Hotel Piantini
Property description
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a communal living room.
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Guest reviews
9.1
Superb
Based on 128 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Santo Domingo Marriott Hotel Piantini earns strong praise for its clean, modern rooms, friendly service, and a central, walkable location near malls and restaurants, while a rooftop pool with city views and solid amenities add to the overall comfort.
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8
Nechy
Apr 15, 2026
·
Stayed 3 nights
Customer service was excellent, and the grounds were clean, modern, and aesthetically pleasing—the scent throughout the property was especially memorable. My only concern was the pool ambiance. It was completely silent at first. I was sitting by the bar and noticed three separate guests—who were not together—come up at different times to request music. Only then did staff put on low-volume American music. Even after that, the atmosphere remained flat—guests still commented that it was boring. This felt like a missed opportunity. Too often, hotels default to generic, Western music in an effort to appeal to tourists, but in doing so, they lose the identity of the country they’re in. This Marriott felt like it could have been anywhere in the world—why be so generic? In the Dominican Republic, music is a central part of the culture and daily life. Incorporating Dominican music at the pool would create a more authentic, vibrant atmosphere and enhance the overall guest experience.
Customer service was excellent, and the grounds were clean, modern, and aesthetically pleasing—the scent throughout the property was especially memorable. My only concern was the pool ambiance. It was completely silent at first. I was sitting by the bar and noticed three separate guests—who were not together—come up at different times to request music. Only then did staff put on low-volume American music. Even after that, the atmosphere remained flat—guests still commented that it was boring. This felt like a missed opportunity. Too often, hotels default to generic, Western music in an effort to appeal to tourists, but in doing so, they lose the identity of the country they’re in. This Marriott felt like it could have been anywhere in the world—why be so generic? In the Dominican Republic, music is a central part of the culture and daily life. Incorporating Dominican music at the pool would create a more authentic, vibrant atmosphere and enhance the overall guest experience.
10
Rosa
Mar 16, 2026
·
Stayed 1 night
Great place and accommodation. Staff is nice and resolutive. Breakfast is great. Restaurants in the first floor are good.
Great place and accommodation. Staff is nice and resolutive. Breakfast is great. Restaurants in the first floor are good.
2
Tyler
Feb 14, 2026
·
Stayed 1 night
Made a separate reservation to extend because we didn’t want to move our luggage and booked through Expedia because the hotel wanted to charge us more on top of the website going rate. And soon after we go back to our room. We get a call asking why we were just staying “only one night” as a warm introduction. Additionally, the entire day (13th) we were BOMBARDED with phone calls and staff/management constantly inquiring about our previous & current experience. I swear, probably had the same conversation with 5 different staff members within less than 3 hours of each other. Separately, they sent maintenance to our room on 4 separate occasions within 2 hours to check the either the TV, mirror and or smoke alarm, despite already being inspected by the previous group. So, I basically paid to be bothered/overwhelmed by staff and not be able to try and enjoy our stay. And their idea of compensation for the experience was to decorate our room with 2 towel swans, a cheap bottle of wine and subpar chocolate we already had from their complimentary dinner, that we already weren’t impressed with.
Made a separate reservation to extend because we didn’t want to move our luggage and booked through Expedia because the hotel wanted to charge us more on top of the website going rate. And soon after we go back to our room. We get a call asking why we were just staying “only one night” as a warm introduction. Additionally, the entire day (13th) we were BOMBARDED with phone calls and staff/management constantly inquiring about our previous & current experience. I swear, probably had the same conversation with 5 different staff members within less than 3 hours of each other. Separately, they sent maintenance to our room on 4 separate occasions within 2 hours to check the either the TV, mirror and or smoke alarm, despite already being inspected by the previous group. So, I basically paid to be bothered/overwhelmed by staff and not be able to try and enjoy our stay. And their idea of compensation for the experience was to decorate our room with 2 towel swans, a cheap bottle of wine and subpar chocolate we already had from their complimentary dinner, that we already weren’t impressed with.
10
Pierre
Feb 12, 2026
·
Stayed 4 nights
Clean, new, great breakfast and location
Clean, new, great breakfast and location
10
Enorc
Jan 19, 2026
·
Stayed 3 nights
Good I like it
Good I like it
Av Abraham Lincoln esquina Andres Julio Aybar, Piantini, Lope De Vega, Santo Domingo, Santo Domingo (and vicinity), Dominican Republic
Location
With a stay at Santo Domingo Marriott Hotel Piantini - New Hotel in Santo Domingo (Piantini), you'll be within a 5-minute drive of Blue Mall and Malecon. This luxury hotel is 3.1 mi (4.9 km) from Sambil Santo Domingo and 7.5 mi (12.1 km) from Assembly Hall of Jehovah's Witnesses.
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