Name: 1 Hotel Hanalei Bay
Address: 5520 Ka Haku Road, Princeville, Hawaii, United States of America, Princeville, Hawaii, US
Price range: US$1,195–US$2,833 per night
Rating: 9.3

What guests think

Across reviews of 1 Hotel Hanalei Bay, travelers consistently praise the breathtaking Hanalei Bay views, serene design, multiple pools, a strong gym and spa, and extensive amenities, while noting very high prices and added fees.

Service is often described as friendly yet inconsistent, with slow restaurant waits, occasional check-in delays, and a hard-to-reach concierge. Rooms feel modern, though some guests found them small or dark, missed balconies or lanais, and disliked impractical lighting or noise. Dining is praised by many but frequently cited as limited in variety. Expect a scenic, resort-focused stay with standout facilities but occasional operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple pools (including an adults-only area), a well-equipped gym with classes, spa, beach access, and beautifully maintained grounds are highlights. Parking is valet-only with a significant nightly fee.

Related guest reviews

10

David

16 Jul 2023

·

Stayed 5 nights

Excellent facility, staff & food also daily activities excellent, location & veiw epic! $50.00 per night to park rental is frivolous and weak especially considering the cost of accommodation!!!

10

Jeffery

17 Mar 2023

·

Stayed 4 nights

Hotel was beyond what we could have expected. The hotel was serene feeling, almost as if the entire hotel was part of the on-site spa. Every detail was luxury, down to the diffused lightly scented air throughout, the full sized spa toiletries provided, and extremely helpful and curteous staff available and eager to help with every possible need. The complementary electric Audi's available to use for short distance trips to other beaches and botanical gardens were a wonderful addition, as well. As a regular traveler, this destination and hotel lands at the top of our list!

8

Emily

14 Nov 2023

·

Stayed 4 nights

Beautiful resort, amazing location. Genuinely felt like staying on a remote island. Quiet and peaceful. However, extremely annoying that valet is the only option for parking and is $50 a day, when staying up there practically requires that you have a car to travel with. Also, we were told the buffet was included with the room we rented, but then they charged us for it every day and I had to ask for it to be removed. It happened again the day we left and I had to call once we were home to have that charge removed again. Just annoying and felt like multiple people weren’t doing their job properly.

10

sara

28 Mar 2025

·

Stayed 3 nights

The grounds of property are amazing. The pool is exceptional. Our room was so nice!

10

Natalie

6 Nov 2025

·

Stayed 4 nights

1 Hotel had stunning views even from the rooms, many amenities such as multiple pools and gym with fitness classes, e-bike rentals, & friendly staff. It’s a perfect spot for relaxation. I absolutely love this hotel and recommend it!

10

Thomas

15 Nov 2023

·

Stayed 7 nights

Incredible and extremely quality property! Great restaurants on site! Great pools (adult infinity pool as well as family friendly pool down by the beach)! And great private beach. This property is worth every penny.

10

Dominic-Didier

3 Mar 2024

·

Stayed 1 night

Unreal property in a secluded place of Kauai. Service is excellent, rooms are spacious and clean Lots of activities to do on hotel grounds 10/10 !!

8

Jody

21 Sept 2023

·

Stayed 4 nights

Breathtaking setting! Gorgeous. The beach setting is great, the pool area is great! Staffing is short but really striving to be excellent.

10

Reem

24 May 2025

·

Stayed 4 nights

Amazing location In Princeville. Well appointed rooms, great view, pools, gym and beach.

10

Brittany

25 Nov 2024

·

Stayed 1 night

Stunning location. Very attentive staff. The whole experience feels relaxing and luxurious. Many times we had areas completely to ourselves. The stars were amazing with no light pollution and 24 hour access to heated pool and hot tub. Spa sauna access was great as well.

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Cleanliness

Most guests describe the property and rooms as very clean and well maintained. A few reported lapses such as dirty sheets or hazy exterior windows.

Related guest reviews

8

Craig

2 Jul 2025

·

Stayed 3 nights

We had a room that was described as having pool access yet they gave us a room without pool access. There is glaringly loud music that starts early morning until 10pm every night and we had kids in the hot tub outside our room till after 11pm. We also had roaches in our room. Quite disappointing on a few levels at the rate we paid. You can also hear everything above you and the room above us was quite disturbing. All said, beautiful property and amazing location.

10

Kirsten

25 Sept 2023

·

Stayed 2 nights

Absolutely stunning property as I expected from all the reviews! They were nice enough to upgrade me to a high floor--had a beautiful room overlooking the ocean. There were a couple minor hiccups with the TV and shower, but they were quickly resolved. My only complaint was that the beautiful soft lighting in the room was not great for trying to work, and or seeing myself in the full length mirror! But it was a stunning, tranquil room with a very comfortable bed, amazing huge window and shower that felt like you were showering in a rain forest!

8

Tom

20 Jan 2024

·

Stayed 3 nights

Stunningly beautiful facility. Very new, clean, everything beautiful to look at, and amazing views. Took a star off because it is kind of a stuffy place. Some of the staff was super friendly, some seemed like they had their noses turned up and didn’t want to be bothered. Tried calling concierge multiple days in a row, never got through, no voicemail was set up. Asked for room advice, lady was really unfriendly and said the most expensive rooms are the best, and would you really want to come all this way and not have the best? Seemed like a tone deaf answer when some rooms are more than double the cost. The outside of the windows in the rooms need to be cleaned more often. They are dirty and makes for a hazy view. One of the most beautiful properties I’ve stayed at, but just didn’t care for the vibe of some of the people and staff there, so probably wouldn’t go back. Room tip: request a room higher and more towards the middle if you have a Mountain View. If you are low your view will be blocked by trees and landscaping by, and if you’re at the end you’ll be looking at a lot of empty fields. Towards the middle you’ll see a lot more ocean.

10

Nader

14 Jul 2023

·

Stayed 4 nights

Very clean, modern, professional staff, made our vacation even better

10

Andrew

30 Sept 2023

·

Stayed 9 nights

Awesome room and facilities view of the ocean, mountains, waterfalls and deep green vegetation. Staff was very friendly. Hotel is in excellent condition.

4

Steve

1 Feb 2025

·

Stayed 7 nights

52 dollars a day for parking, cost more than the rental car Quality of food was average with overworked staff Our sheets were dirty and not replaced during room cleaning At 1000$ a night plus you expect the very best We were very disappointed and have written off 1 Hotel

10

Swetha

15 Jul 2024

·

Stayed 5 nights

Really restful stay. Its been recently refurbished - so all the facilities are sparkling new! Also reflects the chill atmosphere of the island. Wish the parking/valet costs were not mandatory - would make things feel a bit more cost efficient. Will stay again and probably also try their other locations.

10

Dominic-Didier

3 Mar 2024

·

Stayed 1 night

Unreal property in a secluded place of Kauai. Service is excellent, rooms are spacious and clean Lots of activities to do on hotel grounds 10/10 !!

10

Josh

29 Jun 2025

·

Stayed 3 nights

Views were gorgeous and property is well maintained. The staff was extremely nice.

10

Krystal Ann

29 Mar 2024

·

Stayed 1 night

Such a special and beautiful location, we look forward to our next visit. It just feels like home. Clean and comfortable and friendly staff.

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Rooms

Rooms are modern and thoughtfully designed with striking bay and mountain views. Some guests found certain rooms small or dark, noted impractical lighting, lack of balconies/lanai in many rooms, and occasional noise.

Related guest reviews

8

Craig

2 Jul 2025

·

Stayed 3 nights

We had a room that was described as having pool access yet they gave us a room without pool access. There is glaringly loud music that starts early morning until 10pm every night and we had kids in the hot tub outside our room till after 11pm. We also had roaches in our room. Quite disappointing on a few levels at the rate we paid. You can also hear everything above you and the room above us was quite disturbing. All said, beautiful property and amazing location.

10

Kirsten

25 Sept 2023

·

Stayed 2 nights

Absolutely stunning property as I expected from all the reviews! They were nice enough to upgrade me to a high floor--had a beautiful room overlooking the ocean. There were a couple minor hiccups with the TV and shower, but they were quickly resolved. My only complaint was that the beautiful soft lighting in the room was not great for trying to work, and or seeing myself in the full length mirror! But it was a stunning, tranquil room with a very comfortable bed, amazing huge window and shower that felt like you were showering in a rain forest!

6

Linda

1 Oct 2023

·

Stayed 5 nights

Beautiful location nic facilities but: paid for an ocean view in a tropical location. Assumed it came with a balcony. Did not seem to have any rooms that had balconies. Also I broke a glass in our room cut my foot. They cleaned up mess but did not do a good enough job cleaning an area rug. My husband stepped on a piece of clad the next day. Blood every where, he had to go to a medical facility to have it removed. The blood got all over the rug. They were not able to get the blood out of the rug. Instead of removing it we had to stair at these big blood stains the rest of the trip. Also paid a lot for room and we felt we got very little for it. No nalcany and they charged too much for extras. Felt like they were nickel and dimming us.

8

Tom

20 Jan 2024

·

Stayed 3 nights

Stunningly beautiful facility. Very new, clean, everything beautiful to look at, and amazing views. Took a star off because it is kind of a stuffy place. Some of the staff was super friendly, some seemed like they had their noses turned up and didn’t want to be bothered. Tried calling concierge multiple days in a row, never got through, no voicemail was set up. Asked for room advice, lady was really unfriendly and said the most expensive rooms are the best, and would you really want to come all this way and not have the best? Seemed like a tone deaf answer when some rooms are more than double the cost. The outside of the windows in the rooms need to be cleaned more often. They are dirty and makes for a hazy view. One of the most beautiful properties I’ve stayed at, but just didn’t care for the vibe of some of the people and staff there, so probably wouldn’t go back. Room tip: request a room higher and more towards the middle if you have a Mountain View. If you are low your view will be blocked by trees and landscaping by, and if you’re at the end you’ll be looking at a lot of empty fields. Towards the middle you’ll see a lot more ocean.

8

Eduardo

30 May 2025

·

Stayed 4 nights

The hotel is very beautiful, with very scenic spots and a wonderful pool area. The food is good, not exceptional. We got an oceanfront room, and found it very small - way below the expected for a hotel of this price range - and too dark, and slighltly poorly equiped.

10

David

24 Oct 2025

·

Stayed 4 nights

Fantastic hotel: location, amenities, service, food, room qualities, views...Pricey, with all the usual ancillary charges (the famous "resort fee"), but overall well worth it given the (mid-tier) quality of other north shore hotels. The design of the property alone, with its vistas of Hanalei Bay around every corner, plus the beautifully appointed rooms and great staff, makes it all worthwhile. Our only minor quibble is the service can be slow at times, especially at their main restaurant and bar, and with their bell (luggage) services. This might have been that they were understaffed given the slightly off-season time we were there, but at these luxury price points slow service, for whatever reason, should not be tolerated. To pay north of $1K per night I expect my food to arrive within a reasonable amount of time (say, within 20m). After all, while the food is very good it is not Michelin-starred (so why the long wait times...?) In the grand scheme of our stay this was minor and we would definitely return.

10

sara

28 Mar 2025

·

Stayed 3 nights

The grounds of property are amazing. The pool is exceptional. Our room was so nice!

10

Stephanie

2 Dec 2024

·

Stayed 1 night

Adult pool was awesome! Beautiful views and lovely property. Very friendly staff Wish the rooms had lanais but otherwise absolutely perfect!

10

Marina

24 Mar 2025

·

Stayed 3 nights

Excellent location, stunning views from the room, great vegetation

10

James

18 Apr 2024

·

Stayed 5 nights

Excellent interior design choices, very attentive staff and stunning views from our oceanside room. Room was laid out perfectly, with beds out of site of the room door (so no hallway light keeping us awake), clear view of the bay and mountains on the other side of the bay from natural laying positions on the bed, perfect stone and wood finishes that echoed the nature around us, endless filtered water in the room. I could go on.

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Service

Staff are frequently described as friendly and attentive. However, several reviews cite inconsistent execution, including slow dining service, check-in and baggage delays, hard-to-reach concierge, upselling, and occasional billing or follow-through issues.

Related guest reviews

8

Dennis

26 Mar 2024

·

Stayed 4 nights

Location is great. Beach is fantastic. Service at hotel needs improve from 3star to 5star, especially when charging 5 star rates.

6

Justin

4 Nov 2023

·

Stayed 3 nights

You pay a bunch to stay here and frankly it qas rpetty disappointing Checkin took over an hr. No apology Bags werent delivered to room until more than 3 hrs after arrival. We had nothing to wear for dinner. No apology No real food options in walking distance Power went out in restaurant at hotel so couldnt even get food at one point I was travelling with a friend. The hotel staff continuously called my friend mrs (my last name) which was pretty presumptuous and offensive in this day and age. She was getting pretty annoyed by it too Overall found it pretty disappointing. Hotel didnt seem to care. Try someone else next time :)

10

Eli

3 Feb 2025

·

Stayed 1 night

Fantastic stay at a first class resort. Beautiful place and INCREDIBLE staff !!!

10

Jonathan

11 Nov 2023

·

Stayed 4 nights

We stayed four nights. The property and the setting are absolutely impeccable. The service was quite good. However, there were a few episodes of service which although were well intended, seemed a bit rough around the edges. These would not even bear mentioning anywhere else, but they just stood out in such a wonderful 5 star hotel. We attributed it to the fact that the hotel had opened about 9 months earlier and per staff had seen a ton of new hires. But this is not a complaint, only an observation which we are sure will disappear with time. What also bears mentioning is how exceptional the food was. Everything we tried from the pool, to the sushi restaurant, to the breakfast was fantastic. We will definitely come back as soon as we can.

8

Elnaz

12 May 2025

·

Stayed 3 nights

They didn’t have the type of room we had booked at 4pm so tried hard to convince us to upgrade. When we said we’re happy with the room we’ve selected, they don’t have it and will upgrade us for free.

10

David

24 Oct 2025

·

Stayed 4 nights

Fantastic hotel: location, amenities, service, food, room qualities, views...Pricey, with all the usual ancillary charges (the famous "resort fee"), but overall well worth it given the (mid-tier) quality of other north shore hotels. The design of the property alone, with its vistas of Hanalei Bay around every corner, plus the beautifully appointed rooms and great staff, makes it all worthwhile. Our only minor quibble is the service can be slow at times, especially at their main restaurant and bar, and with their bell (luggage) services. This might have been that they were understaffed given the slightly off-season time we were there, but at these luxury price points slow service, for whatever reason, should not be tolerated. To pay north of $1K per night I expect my food to arrive within a reasonable amount of time (say, within 20m). After all, while the food is very good it is not Michelin-starred (so why the long wait times...?) In the grand scheme of our stay this was minor and we would definitely return.

10

Natalie

6 Nov 2025

·

Stayed 4 nights

1 Hotel had stunning views even from the rooms, many amenities such as multiple pools and gym with fitness classes, e-bike rentals, & friendly staff. It’s a perfect spot for relaxation. I absolutely love this hotel and recommend it!

8

Gaby

29 Jul 2024

·

Stayed 1 night

While the property grounds and the views are amazing, the hotel staff is in need of either more help or more training. We enjoyed our stay and would come back however it does not have a 5 star resort feel. Valet staff and the host for the bar were the most welcoming staff we interacted with.

2

Evan

6 Nov 2023

·

Stayed 1 night

There was a problem at every turn - a problem with getting our bags following check-in, a problem with the room, a problem at the restaurants, and a problem with billing. The staff had unprofessional attitudes and were not considerate in assisting to resolve any of these issues. It was beyond frustrating and completely unnecessary, especially considering the hefty cost to stay at this hotel. The grounds are beautiful but it does not make up for the constant issues and burden to resolve the problems.

10

Josh

29 Jun 2025

·

Stayed 3 nights

Views were gorgeous and property is well maintained. The staff was extremely nice.

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AI-generated summary based on recent guest reviews

Location

Spectacular setting overlooking Hanalei Bay with panoramic views and a serene Princeville atmosphere. The location feels somewhat remote, and some note that reaching other parts of the island can be time-consuming and rideshares costly.

Related guest reviews

10

Carlyn

12 Nov 2024

·

Stayed 5 nights

Excellent beach resort.

10

Theodore

30 Nov 2024

·

Stayed 5 nights

Exceptional hotel and amazing location and property! This might be my favorite of all the 1Hotels!

6

Sarah

11 Jan 2025

·

Stayed 3 nights

Views and turndown service were great . Food was overpriced and only two lunch/dinner options. The beach is not actually a beach as there are reefs in the shallow water so mostly for tanning but not for enjoying the ocean. Not much access to other parts of the island if you scheduled other pursuits and Ubers/lyfts can be pricey. Good if you’re planning on staying at the resort during your entire stay.

10

Todd

3 Feb 2025

·

Stayed 3 nights

The views of Hanalei Bay are unbelievable! The resort is also beautiful. Staff was very friendly. Very expensive but worth the splurge.

10

Marina

24 Mar 2025

·

Stayed 3 nights

Excellent location, stunning views from the room, great vegetation

10

Shri

26 Mar 2023

·

Stayed 5 nights

We had a wonderful experience. The location, resort, staff, activities, pool, and the beach - they perfected the entire package! Definitely penning this down for our next trip to Kauai.

10

Catherine

18 Jul 2025

·

Stayed 2 nights

Beautiful location nestled on a hill overlooking the bay. With amazing sunsets.

10

Ryan

5 Dec 2024

·

Stayed 1 night

Exceptional Stay. Unreal location.

10

Reem

24 May 2025

·

Stayed 4 nights

Amazing location In Princeville. Well appointed rooms, great view, pools, gym and beach.

10

Miguel

21 Sept 2024

·

Stayed 6 nights

Unbelievable location. Has to be seen to be believed.

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Dining

Many guests enjoyed the food—especially breakfast—but multiple reviews note limited on-site options and high prices, with some mentioning slow service or average quality at times.

Related guest reviews

8

Gerardo

4 Mar 2025

·

Stayed 3 nights

The hotel only has 3 restaurants the restaurants do not have many options and their kids menu isn’t the greatest

10

Jonathan

11 Nov 2023

·

Stayed 4 nights

We stayed four nights. The property and the setting are absolutely impeccable. The service was quite good. However, there were a few episodes of service which although were well intended, seemed a bit rough around the edges. These would not even bear mentioning anywhere else, but they just stood out in such a wonderful 5 star hotel. We attributed it to the fact that the hotel had opened about 9 months earlier and per staff had seen a ton of new hires. But this is not a complaint, only an observation which we are sure will disappear with time. What also bears mentioning is how exceptional the food was. Everything we tried from the pool, to the sushi restaurant, to the breakfast was fantastic. We will definitely come back as soon as we can.

8

Farhad

24 Apr 2024

·

Stayed 2 nights

Service not good! Our food was cold and over cooked!

10

David

24 Oct 2025

·

Stayed 4 nights

Fantastic hotel: location, amenities, service, food, room qualities, views...Pricey, with all the usual ancillary charges (the famous "resort fee"), but overall well worth it given the (mid-tier) quality of other north shore hotels. The design of the property alone, with its vistas of Hanalei Bay around every corner, plus the beautifully appointed rooms and great staff, makes it all worthwhile. Our only minor quibble is the service can be slow at times, especially at their main restaurant and bar, and with their bell (luggage) services. This might have been that they were understaffed given the slightly off-season time we were there, but at these luxury price points slow service, for whatever reason, should not be tolerated. To pay north of $1K per night I expect my food to arrive within a reasonable amount of time (say, within 20m). After all, while the food is very good it is not Michelin-starred (so why the long wait times...?) In the grand scheme of our stay this was minor and we would definitely return.

10

John

19 Aug 2024

·

Stayed 5 nights

The facility is beautiful and the service was top notch. Food great too!

10

Allison

8 Jul 2024

·

Stayed 3 nights

The most beautiful hotel we’ve ever been to. Everything was intentionally thought through. The staff were amazing and the views from every angle of the hotel were breathtaking. We will definitely be back.

10

Tayler

8 Oct 2024

·

Stayed 7 nights

I absolutely loved my stay and wish I could’ve stayed longer. My husband and I stayed here for our honeymoon and we are so glad we did. It was beautiful, and very elegant. It was very expensive and didn’t have a lot of food options. We ate out most of the time, and had one dinner at the property. Luckily a few restaurants and food trucks were nearby to keep our bank accounts from drying out completely.

6

Jason

4 Apr 2024

·

Stayed 3 nights

Incredible location, friendly staff, nice rooms and hotel layout. Bad food! The restaurants over priced and breakfast and terrace food tasted pre-prepared and reheated (like a Starbucks). Go into town for food. Lots of options and fresh!!

10

Luciano

11 Jul 2025

·

Stayed 4 nights

Few restaurant options in the hotel

10

peter

28 Aug 2025

·

Stayed 5 nights

The hotel was absolutely stunning inside and out. The views were incredible and the staff was amazing! Every detail felt thoughtfully considered, making it an excellent place to stay. The only feedback I have is regarding dining. It would be nice to have more casual options onsite, especially during the week, without always needing a reservation at the two dinner restaurant options. Another suggestion would be to include certain water activities, like paddle boards, in the stay. For the price point, I was surprised these weren’t offered, especially since I’ve stayed at less luxurious hotels that included them as part of the experience. Aside from that, I have nothing negative to say. We had a wonderful time and will definitely be coming back (budget permitting 😉).

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$1,113
February	US$1,114
March	US$1,162
April	US$1,199
May	US$1,316
June	US$1,344
July	US$1,483
August	US$1,377
September	US$1,073
October	US$1,058
November	US$1,105
December	US$1,257

Su	Mo	Tu	We	Th	Fr	Sa
				1 $1,444	2 $1,253	3 $1,237
4 $1,533	5 $2,220	6 $1,890	7 $1,890	8 $1,890	9 $1,470	10 $1,755
11 $1,634	12 $2,833	13 $1,814	14 $1,953	15 $1,772	16 $1,335	17 $1,305
18 $1,311	19 $1,437	20 $1,581	21 $1,444	22 $1,943	23 $1,942	24 $1,386
25 $1,386	26 $1,717	27 $1,408	28 $1,497	29 $1,371	30 $1,359	31 $1,292

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28 $1,195	29 $1,400	30 $1,229

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Monthly average prices

About this property

Location

Room options

Mountain View 2 Queens

Mountain View King

Napali House Suite

Ocean View 1 Bedroom Suite

Makana Penthouse

Room, 1 King Bed, Terrace, Poolside

Panoramic Ocean View King

Ocean View Lounge King

Ocean View Terrace Studio Suite

Ocean View Terrace King

Mountain View Terrace King

Ocean View Studio Suite

Pool View Terrace 2 Queen

Ocean View 2 Queens

Ocean View Terrace 2 Queens

Ocean View King

Pu'u Poa Ocean Loft Suite

Guest reviews

Superb

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about 1 Hotel Hanalei Bay

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Prices for upcoming dates