Is parking available at the property?

Self parking is available on-site for a fee of JPY 5000 per night.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately JPY 6600 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, subject to availability and potential additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities should be confirmed with the hotel directly.

Where is the property located in relation to key landmarks?

The hotel is situated in Minato, Tokyo, within a 5-minute drive of Tokyo Tower and Tokyo Imperial Palace. It is approximately 1.9 km from Tokyo Bay and 3.1 km from Shibuya Crossing. Nearby attractions include Suntory Hall and Hibiya Park, both about 0.9 km away.

What are the policies for guests staying with children?

Children can stay free when occupying the parent's or guardian's room, using existing bedding.

Hotel Toranomon Hills, The Unbound Collection By Hyatt

Average nightly price at Hotel Toranomon Hills, The Unbound Collection By Hyatt by month, last 12 months (USD)
Month	Average price
January	$379
February	$402
March	$546
April	$575
May	$511
June	$390
July	$394
August	$327
September	$423
October	$595
November	$647
December	$605

What guests think

At Hotel Toranomon Hills, The Unbound Collection By Hyatt, travellers highlight very clean, modern rooms and consistently friendly, professional service, along with a convenient location connected to the subway, plus appreciated spaces like the guest lounge, bar, and on-site restaurant.

Many reviewers also value striking city and Tokyo Tower views. A few reviews note limited facilities, particularly the lack of traditional room service and a small or hard-to-reach gym. Expect a polished, convenient stay with a few operational limitations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the lounge with views and the bar. A few note limited facilities overall, including no traditional room service and a small or hard-to-reach gym.

Related guest reviews

10

Alicia

Feb 28, 2025

·

Stayed 3 nights

Loved the location and the restaurant in the hotel, Le Pristine, was amazing!

10

Tressa

Mar 22, 2025

·

Stayed 6 nights

Great service beautiful views from the lounge

10

CHUN HSING

Jun 10, 2025

·

Stayed 3 nights

Everything was wonderful, only except that it happened that our room was right next to the gym, so there were some door and dumbbell dropping noises once a while. However, except that, everything was great. House keeping super tidy, spotless. Food was yummy too. If you're going to visit places on the Hibiya Line even better because the hotel is right on top of one of the stations.

10

Ricky

Feb 7, 2025

·

Stayed 2 nights

We loved the hotel experience, decor, lighting and staff. My one minor complaint is that the layout of the hotel is such that you might have to walk a while from the elevator to your room. Also the surrounding area is not hustle bustle which is nice if you want a very quiet and safe environment outside the hotel. but it’s sorta like the Wall Street / finance district so at night it is very quiet. Another thing of note, there isn’t really room service. There is takeaway from the restaurant which is Michelin recommend* but comes in a take away box to your room with paper utensils so that makes the experience not optimal. So I recommend you go down the the restaurants. Very nice but we had a toddler so prefer in-room dining. Overall-We loved it and would recommend it again.

10

Alex

Oct 26, 2025

·

Stayed 5 nights

This hotel was lovely- really great design, so stylish, friendly and helpful staff, clean high quality rooms and easy access to train station. The bar was awesome too with a great happy hour and plenty of cafes around the area.

10

teresa

Apr 26, 2025

·

Stayed 2 nights

Really nice and modern hotel. The staff was friendly and helpful. Take advantage of the lunge if you’re looking for a quiet place to work or rest - views are great. I look forward to staying here again.

10

Jean-Christophe

Sep 2, 2025

·

Stayed 3 nights

Très bel hôtel avec un service au top niveau, notamment un lounge pour les clients, des équipes très professionnelles et une localisation parfaite pour visiter Tokyo.

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8

Blaine

Jan 22, 2025

·

Stayed 5 nights

Beautiful large rooms with great views however minimal hotel facilities, the gym is difficult to get to and small, no room service available. Restaurants at the ground floor are fantastic.

10

Joyce

Jul 30, 2024

·

Stayed 5 nights

This is one of the "MUST-STAY" hotel in Tokyo. Hotel is very neat and nicely organized and Breakfast is very sufficient and tasty. Most of all, hotel staff in front desk, restaurant, and lounge is all supportive and friendly. Every time, I passed by hotel lobby, I feel welcomed from all staff wheter they recognized me or not. It was very good luck to stay at Toranomon Hills for us!

2

Yoshiko

Jun 28, 2024

·

Stayed 1 night

Hyatt系列なので期待してましたが、ビジネスタイプなのでしょうか？正直最悪でした。バレーサービスもないのに駐車場5000円には驚き、お部屋への案内も個別でどうぞは人員不足として仕方ないにしても、1番驚いたのはお部屋のライトコントロールの不便さです。バスタブがないのはこのレベルのホテルでもこれからはこういう時代なのかと思いながらも、夜間トイレに行くのにマスタースイッチで全灯しないとレストルームヘもいけず、洗面台のライトコントロールを明るめに設定しても、トイレの自動開閉自動洗浄の反応の悪さのために、スイッチはあまりの暗さに手探り状態。挙げ句の果てに？洗面台？有名メーカーデュラビット11階の131？だったかしら？洗面台みて下さい。反対に設置されてます。ひどい設備工事ですね。 Hyattのブランドが傷ついてます。レストランを経由しての出入りとはいえ、外出しようとするお客様にフロントのスタッフが目があっても、行ってらっしゃいませ、お帰りなさいもありませんでした。これからのホテルはこういうものだと私達の考え方を変えなきゃ行けないのだと痛感しました。それ相応のサービスが欲しければそれ相応の対価を払わないと行けないのかと。ですが、目と鼻の先のオークラとは宿泊費にそれほどの差はありません。大使館等一流のお客様をお迎えするホテルとはいえ一庶民の私達にもいつも変わらない笑顔で真心のこもった同じサービスを提供してくれる素晴らしいホテルです。

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe the hotel and rooms as very clean and new, with housekeeping spotless.

Related guest reviews

10

Rachel

Sep 20, 2025

·

Stayed 1 night

Friendly and efficient service. Comfortable and super clean spaces.

10

Seongyeon

Aug 17, 2025

·

Stayed 3 nights

Very clean and new.

10

CHUN HSING

Jun 10, 2025

·

Stayed 3 nights

Everything was wonderful, only except that it happened that our room was right next to the gym, so there were some door and dumbbell dropping noises once a while. However, except that, everything was great. House keeping super tidy, spotless. Food was yummy too. If you're going to visit places on the Hibiya Line even better because the hotel is right on top of one of the stations.

10

Alex

Oct 26, 2025

·

Stayed 5 nights

This hotel was lovely- really great design, so stylish, friendly and helpful staff, clean high quality rooms and easy access to train station. The bar was awesome too with a great happy hour and plenty of cafes around the area.

8

Giuseppe

Sep 9, 2025

·

Stayed 4 nights

Clean and new

10

Elina

Jan 20, 2026

·

Stayed 1 night

The room was impeccable

10

Brooks

Nov 7, 2024

·

Stayed 6 nights

Feels very clean and new; the development around the hotel has a lot of dining and drinking options. Subway stop a few levels down very convenient! Staff very kind and helpful.

10

Joyce

Jul 30, 2024

·

Stayed 5 nights

This is one of the "MUST-STAY" hotel in Tokyo. Hotel is very neat and nicely organized and Breakfast is very sufficient and tasty. Most of all, hotel staff in front desk, restaurant, and lounge is all supportive and friendly. Every time, I passed by hotel lobby, I feel welcomed from all staff wheter they recognized me or not. It was very good luck to stay at Toranomon Hills for us!

10

Suh Yoon

Jun 17, 2024

·

Stayed 1 night

Staff was very nice. Area is very accessible. Very clean hotel. Will visit again!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, comfortable, and in some cases large, with notable city and Tokyo Tower views. Guests also mention thoughtful design and a variety of room types.

Related guest reviews

10

Rachel

Sep 20, 2025

·

Stayed 1 night

Friendly and efficient service. Comfortable and super clean spaces.

10

Jean-Christophe

Aug 17, 2024

·

Stayed 2 nights

Très bel hôtel récent, aménagé avec beaucoup de goût dans un quartier business extrêmement bien desservi par les métros H et G au pied du complexe. Nous recommandons vivement avec en bonus une vue exceptionnelle sur la tour de Tokyo. Dernier détail que nous avons apprécié grandement, nous arrivions tôt d'Haneda airport après un long vol et très gentiment nous avons pu avoir accès immédiatement à notre chambre ce qui est trés loin d'être la.norme au Japon selon notre expérience. Bravo et merci

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10

CHUN HSING

Jun 10, 2025

·

Stayed 3 nights

Everything was wonderful, only except that it happened that our room was right next to the gym, so there were some door and dumbbell dropping noises once a while. However, except that, everything was great. House keeping super tidy, spotless. Food was yummy too. If you're going to visit places on the Hibiya Line even better because the hotel is right on top of one of the stations.

10

Maria

Oct 15, 2025

·

Stayed 2 nights

Really nice hotel. Would stay again.

10

Alex

Oct 26, 2025

·

Stayed 5 nights

This hotel was lovely- really great design, so stylish, friendly and helpful staff, clean high quality rooms and easy access to train station. The bar was awesome too with a great happy hour and plenty of cafes around the area.

10

Iris

Dec 18, 2024

·

Stayed 2 nights

The stay was amazing, especially with friendly and professional staff and a great view of the Tower!

10

YANG

Jul 14, 2025

·

Stayed 3 nights

This is the right place to stay if you are looking for exploring Tokyo from morning to night. The location is great as is in the middle of the city and easy to commute to all popular areas. I would recommend it for couples as the design is modern and luxurious. Also good for families because of the variety of room options and views. Everything is fantastic.

10

Man Lai

Feb 22, 2026

·

Stayed 1 night

客房設備一應俱全，設計俐落低調，住起來很舒服

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10

Elina

Jan 20, 2026

·

Stayed 1 night

The room was impeccable

8

Blaine

Jan 22, 2025

·

Stayed 5 nights

Beautiful large rooms with great views however minimal hotel facilities, the gym is difficult to get to and small, no room service available. Restaurants at the ground floor are fantastic.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, professional, and helpful, with standout assistance and occasional early check-ins. A few guests struggled to reach guest services by phone.

Related guest reviews

10

Rachel

Sep 20, 2025

·

Stayed 1 night

Friendly and efficient service. Comfortable and super clean spaces.

10

Jean-Christophe

Aug 17, 2024

·

Stayed 2 nights

Très bel hôtel récent, aménagé avec beaucoup de goût dans un quartier business extrêmement bien desservi par les métros H et G au pied du complexe. Nous recommandons vivement avec en bonus une vue exceptionnelle sur la tour de Tokyo. Dernier détail que nous avons apprécié grandement, nous arrivions tôt d'Haneda airport après un long vol et très gentiment nous avons pu avoir accès immédiatement à notre chambre ce qui est trés loin d'être la.norme au Japon selon notre expérience. Bravo et merci

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10

John

Feb 22, 2025

·

Stayed 3 nights

The service is amazing! When I got to the airport, I discovered that I had left my passport in the room. The manager personally called me and waited at the front door for me to return to pick it up. Because of him, I made my flight!

10

Tressa

Mar 22, 2025

·

Stayed 6 nights

Great service beautiful views from the lounge

10

Robin

Apr 13, 2025

·

Stayed 3 nights

Excellent service!

10

Alex

Oct 26, 2025

·

Stayed 5 nights

This hotel was lovely- really great design, so stylish, friendly and helpful staff, clean high quality rooms and easy access to train station. The bar was awesome too with a great happy hour and plenty of cafes around the area.

10

Stephanie

Jun 18, 2025

·

Stayed 3 nights

Staff was amazing! Beautiful hotel.

10

Jean-Christophe

Sep 2, 2025

·

Stayed 3 nights

Très bel hôtel avec un service au top niveau, notamment un lounge pour les clients, des équipes très professionnelles et une localisation parfaite pour visiter Tokyo.

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6

Ching Yee Elaine

Oct 14, 2025

·

Stayed 1 night

Can never find the guest service no matter how many times you called them. So amazed and unbelievable!

10

Henriette

Oct 19, 2025

·

Stayed 4 nights

Good service and everything you need. Love it.

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AI-generated summary based on recent guest reviews

Location

Location is very convenient, with the building connected to or above a subway station for easy travel across Tokyo. The business-district setting can feel quiet at night.

Related guest reviews

10

George

May 28, 2025

·

Stayed 2 nights

Subway station is connected to the building, very convenient

10

Alicia

Feb 28, 2025

·

Stayed 3 nights

Loved the location and the restaurant in the hotel, Le Pristine, was amazing!

10

Jean-Christophe

Aug 17, 2024

·

Stayed 2 nights

Très bel hôtel récent, aménagé avec beaucoup de goût dans un quartier business extrêmement bien desservi par les métros H et G au pied du complexe. Nous recommandons vivement avec en bonus une vue exceptionnelle sur la tour de Tokyo. Dernier détail que nous avons apprécié grandement, nous arrivions tôt d'Haneda airport après un long vol et très gentiment nous avons pu avoir accès immédiatement à notre chambre ce qui est trés loin d'être la.norme au Japon selon notre expérience. Bravo et merci

Translate

10

CHUN HSING

Jun 10, 2025

·

Stayed 3 nights

Everything was wonderful, only except that it happened that our room was right next to the gym, so there were some door and dumbbell dropping noises once a while. However, except that, everything was great. House keeping super tidy, spotless. Food was yummy too. If you're going to visit places on the Hibiya Line even better because the hotel is right on top of one of the stations.

10

Ricky

Feb 7, 2025

·

Stayed 2 nights

We loved the hotel experience, decor, lighting and staff. My one minor complaint is that the layout of the hotel is such that you might have to walk a while from the elevator to your room. Also the surrounding area is not hustle bustle which is nice if you want a very quiet and safe environment outside the hotel. but it’s sorta like the Wall Street / finance district so at night it is very quiet. Another thing of note, there isn’t really room service. There is takeaway from the restaurant which is Michelin recommend* but comes in a take away box to your room with paper utensils so that makes the experience not optimal. So I recommend you go down the the restaurants. Very nice but we had a toddler so prefer in-room dining. Overall-We loved it and would recommend it again.

10

Alex

Oct 26, 2025

·

Stayed 5 nights

This hotel was lovely- really great design, so stylish, friendly and helpful staff, clean high quality rooms and easy access to train station. The bar was awesome too with a great happy hour and plenty of cafes around the area.

10

YANG

Jul 14, 2025

·

Stayed 3 nights

This is the right place to stay if you are looking for exploring Tokyo from morning to night. The location is great as is in the middle of the city and easy to commute to all popular areas. I would recommend it for couples as the design is modern and luxurious. Also good for families because of the variety of room options and views. Everything is fantastic.

10

Jean-Christophe

Sep 2, 2025

·

Stayed 3 nights

Très bel hôtel avec un service au top niveau, notamment un lounge pour les clients, des équipes très professionnelles et une localisation parfaite pour visiter Tokyo.

Translate

10

Brooks

Nov 7, 2024

·

Stayed 6 nights

Feels very clean and new; the development around the hotel has a lot of dining and drinking options. Subway stop a few levels down very convenient! Staff very kind and helpful.

10

Suh Yoon

Jun 17, 2024

·

Stayed 1 night

Staff was very nice. Area is very accessible. Very clean hotel. Will visit again!

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AI-generated summary based on recent guest reviews

Dining

On-site dining gets strong feedback: the restaurant and bar are praised, and breakfast is described as tasty. However, there is no traditional room service, only takeaway from the restaurant.

Related guest reviews

10

Alicia

Feb 28, 2025

·

Stayed 3 nights

Loved the location and the restaurant in the hotel, Le Pristine, was amazing!

10

CHUN HSING

Jun 10, 2025

·

Stayed 3 nights

Everything was wonderful, only except that it happened that our room was right next to the gym, so there were some door and dumbbell dropping noises once a while. However, except that, everything was great. House keeping super tidy, spotless. Food was yummy too. If you're going to visit places on the Hibiya Line even better because the hotel is right on top of one of the stations.

10

Ricky

Feb 7, 2025

·

Stayed 2 nights

We loved the hotel experience, decor, lighting and staff. My one minor complaint is that the layout of the hotel is such that you might have to walk a while from the elevator to your room. Also the surrounding area is not hustle bustle which is nice if you want a very quiet and safe environment outside the hotel. but it’s sorta like the Wall Street / finance district so at night it is very quiet. Another thing of note, there isn’t really room service. There is takeaway from the restaurant which is Michelin recommend* but comes in a take away box to your room with paper utensils so that makes the experience not optimal. So I recommend you go down the the restaurants. Very nice but we had a toddler so prefer in-room dining. Overall-We loved it and would recommend it again.

10

Alex

Oct 26, 2025

·

Stayed 5 nights

This hotel was lovely- really great design, so stylish, friendly and helpful staff, clean high quality rooms and easy access to train station. The bar was awesome too with a great happy hour and plenty of cafes around the area.

10

Brooks

Nov 7, 2024

·

Stayed 6 nights

Feels very clean and new; the development around the hotel has a lot of dining and drinking options. Subway stop a few levels down very convenient! Staff very kind and helpful.

8

Blaine

Jan 22, 2025

·

Stayed 5 nights

Beautiful large rooms with great views however minimal hotel facilities, the gym is difficult to get to and small, no room service available. Restaurants at the ground floor are fantastic.

10

Joyce

Jul 30, 2024

·

Stayed 5 nights

This is one of the "MUST-STAY" hotel in Tokyo. Hotel is very neat and nicely organized and Breakfast is very sufficient and tasty. Most of all, hotel staff in front desk, restaurant, and lounge is all supportive and friendly. Every time, I passed by hotel lobby, I feel welcomed from all staff wheter they recognized me or not. It was very good luck to stay at Toranomon Hills for us!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $628	7 $504	8 $589	9 $643	10 $682
11 $582	12 $516	13 $621	14 $587	15 $564	16 $666	17 $364
18 $563	19 $365	20 $446	21 $561	22 $567	23 $572	24 $536
25 $388	26 $722	27 $708	28 $732	29 $403	30 $436	31 $432

Su	Mo	Tu	We	Th	Fr	Sa
1 $517	2 $442	3 $429	4 $487	5 $382	6 $485	7 $461
8 $475	9 $602	10 $531	11 $732	12 $533	13 $732	14 $328
15 $329	16 $472	17 $505	18 $489	19 $544	20 $511	21 $598
22 $504	23 $572	24 $525	25 $487	26 $482	27 $495	28 $501
29 $425	30 $536

Hotel Toranomon Hills, The Unbound Collection By Hyatt

Prices for Hotel Toranomon Hills, The Unbound Collection By Hyatt

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Tower View, Shower)

Deluxe Room, 1 King Bed with Sofa Bed (Shower)

Deluxe Room, 1 King Bed, City View (Shower)

Standard Room, 2 Twin Beds (Shower)

Suite, 1 King Bed

Panoramic Suite, 1 King Bed, Corner (Tower View)

Deluxe Room, 2 Twin Beds (Shower)

Deluxe Suite, 1 King Bed

Premium Room, 1 King Bed

Deluxe Room, 1 King Bed (Shower)

City Room, 1 King Bed, City View

Suite, 1 King Bed, Corner

Premium Room, 1 King Bed, City View

Standard Room, 1 King Bed (Shower)

Deluxe Suite, 1 King Bed, City View, Corner

Guest reviews of Hotel Toranomon Hills, The Unbound Collection By Hyatt

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Toranomon Hills, The Unbound Collection By Hyatt

Prices for upcoming dates