Is parking available at the property?

Complimentary parking is available directly at the property, with limited spaces. Valet parking services are also offered.

Is breakfast offered at the hotel?

Breakfast is available, offering a variety of options. Specific details regarding the type and cost are not provided.

Does the property allow pets?

Pets are not allowed at the property. However, service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is at 15:00 and check-out is at 12:00. Early check-in and late check-out may be available upon request, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features are not specified.

Where is the property located in relation to key landmarks?

The property is situated in Downtown Dubai, close to popular attractions such as Dubai Mall, BurJuman Mall, Burj Khalifa, and Dubai World Trade Centre. Public transport options are available nearby.

Does the hotel have a swimming pool?

Yes, the property features an outdoor swimming pool, which is operational seasonally. Specific operational hours are not provided.

What are the policies for guests staying with children?

Children are welcome at the property. There is no minimum age for children to stay for free, but specific details regarding extra beds for children are not provided.

What are the policies regarding extra beds and cribs?

Extra beds are available for a fee of AED 300.0 per night, and cribs can be provided for AED 75.0 per night. Advance request is recommended for both options.

Westminster Dubai Mall Aparthotel - Luxury Stay

Average nightly price at Westminster Dubai Mall by month, last 12 months (USD)
Month	Average price
January	US$345
February	US$277
March	US$163
April	US$162
May	US$127
June	US$151
July	US$163
August	US$189
September	US$166
October	US$323
November	US$455
December	US$390

What guests think

Across reviews of Westminster Dubai Mall, travelers repeatedly praise the unbeatable location with direct access to Dubai Mall and nearby Metro, while noting confusion finding the entrance and check-in due to limited on-site reception and unclear directions.

Room experiences vary: many enjoy impressive Burj Khalifa views and useful in-room amenities like washing machines and kitchens, but some units feel dated or poorly maintained, and a few report non-working TVs. Service feedback is mixed, with friendly, responsive staff once connected, contrasted by slow pre-arrival communication and minimal, hard-to-find reception. Expect exceptional convenience for mall-focused stays, with trade-offs around service structure and room consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

10

Vironica

6 Aug 2025

·

Stayed 3 nights

Beautiful place, easy access to mall and the management responded promptly once we were there and made contact. They tried their best. Pre arrival communication was slow and not supportive. There is no reception so the lobby had reception for other hotels whose staff were not friendly and rude to the Westminster staff. Not their fault. They tried their best so my only issue was the other hotel lobby sent us to incorrect places to check in on arrival wen u may not have internet sorted etc I hope Westminster could sort that bit out but I don’t think it’s their fault. Once internet was sorted whilst there it was smooth flow. Even the carpark area was rude to the bell boy whilst he tried to help guests.

10

John

7 Dec 2024

·

Stayed 3 nights

The location is perfect. It has access to the Dubai mall. Staff are friendly and very responsive. The pool and fitness areas are excellent as well. I highly recommend!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: several guests report dirty or poorly maintained rooms and bathrooms, while others note clean accommodation.

Related guest reviews

2

SHATHA

24 Nov 2023

·

Stayed 9 nights

Not clean

4

FAISAL

4 Nov 2023

·

Stayed 6 nights

The room was very dilapidated and the furniture was old and damaged. Cleanliness was not of good quality. The bathroom, all its accessories, are damaged and broken. The floor is very, very rickety and you can easily pull out the threads of the mattress. There are renovated rooms, but they are only given to those who book through their website or contact the coordinators only.

8

simon

15 Oct 2024

·

Stayed 11 nights

Good reception and clean team

2

Sultan

8 Dec 2022

·

Stayed 7 nights

not so good, service bad, house keeping bad, quality bad, customer service bad, worst place i ever stay, also its very expensive

4

Nattalie

6 Mar 2023

·

Stayed 16 nights

That hotel is super old the room was filthy and the fridge was disgusting dirty and moulds was everywhere the only thing is the location and few other ways stay away

10

Hamna

25 Mar 2024

·

Stayed 4 nights

Loveeee the location of this property it’s inside the Dubai mall you don’t have to go outside. Perfect if you mainly plan to go to Dubai mall. The rooms were very clean and management is very responsive to requests. However they do not have any units with twin beds

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Rooms

Rooms offer standout Burj Khalifa views and some include washing machines and kitchen appliances; however, condition varies, with reports of dated furniture, broken fixtures, and occasional non-working TVs.

Related guest reviews

4

FAISAL

4 Nov 2023

·

Stayed 6 nights

The room was very dilapidated and the furniture was old and damaged. Cleanliness was not of good quality. The bathroom, all its accessories, are damaged and broken. The floor is very, very rickety and you can easily pull out the threads of the mattress. There are renovated rooms, but they are only given to those who book through their website or contact the coordinators only.

10

Clint

12 May 2025

·

Stayed 5 nights

Great place with a beautiful view.

10

baiqiao

23 Apr 2024

·

Stayed 1 night

I like this place. I had a good time here. The view is gorgeous! Will be back.

4

Zarina

21 Feb 2023

·

Stayed 1 night

the Burj viewsare spectacular

10

Nethaji Babu

21 Feb 2024

·

Stayed 2 nights

If you want to stay at the heart of Dubai with a fabulous view just at the toes of Burj Khalifa and walk in to the iconic Dubai Mall, then this is the place for you. Its worth every penny !!!

8

Boaz

7 Feb 2025

·

Stayed 2 nights

the reception is one guy in the lobby with a tablet the key is a unique card (only one) that if I loose it the cost is 300 euro (an I loose hotel keys all the the time) no tv n the rooms (there is one but it does not work)

10

Abdullah

21 Aug 2022

·

Stayed 1 night

Perfect location, direct access to Dubai mall. The room is spacious and had washing machine and all kitchen appliance Eiman and Mohammad very helpful and kind. I will stay again for sure.

4

Nattalie

6 Mar 2023

·

Stayed 16 nights

That hotel is super old the room was filthy and the fridge was disgusting dirty and moulds was everywhere the only thing is the location and few other ways stay away

10

Hamna

25 Mar 2024

·

Stayed 4 nights

Loveeee the location of this property it’s inside the Dubai mall you don’t have to go outside. Perfect if you mainly plan to go to Dubai mall. The rooms were very clean and management is very responsive to requests. However they do not have any units with twin beds

8

Caroline

13 Apr 2024

·

Stayed 5 nights

Ideal for our stay especially since I wasn’t feeling too well, everything was very accessible. The bonus in our room was the washing machine.

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Service

Service is inconsistent: many mention friendly, helpful staff and prompt responses on site, but pre-arrival communication can be slow and reception is minimal or hard to find.

Related guest reviews

8

MOHAMED

27 Oct 2022

·

Stayed 5 nights

I would like to thank all the staff especially Iman for their help

6

Sanoob

8 Oct 2022

·

Stayed 3 nights

It’s not a Hotel. No one is there for service. We won’t get any service. No front desk. No one is there to share if we have any problems related to staying. There are lots of hotels in Dubai at better rates. If you need anything there is only god to ask. Not suitable for stay. No restaurants or grocery store near by except the Dubai Mall. We have to get food from the mall all the time.

10

Rahaf

1 Oct 2024

·

Stayed 7 nights

Their room service is very poor

8

simon

15 Oct 2024

·

Stayed 11 nights

Good reception and clean team

2

Sultan

8 Dec 2022

·

Stayed 7 nights

not so good, service bad, house keeping bad, quality bad, customer service bad, worst place i ever stay, also its very expensive

8

Boaz

7 Feb 2025

·

Stayed 2 nights

the reception is one guy in the lobby with a tablet the key is a unique card (only one) that if I loose it the cost is 300 euro (an I loose hotel keys all the the time) no tv n the rooms (there is one but it does not work)

8

masuda

11 Mar 2025

·

Stayed 4 nights

タオル類が人数分用意されていなかったり、お願いしても担当が違うといってたらい回しにされたり、タクシーを呼んでも担当が違うので呼べないとか多々ありました。

Translate

8

Crystal

4 Oct 2024

·

Stayed 5 nights

Wonderful staff and great location for the Burj Kalifa and Dubai mall. It was also convenient for the Metro.

10

Vironica

6 Aug 2025

·

Stayed 3 nights

Beautiful place, easy access to mall and the management responded promptly once we were there and made contact. They tried their best. Pre arrival communication was slow and not supportive. There is no reception so the lobby had reception for other hotels whose staff were not friendly and rude to the Westminster staff. Not their fault. They tried their best so my only issue was the other hotel lobby sent us to incorrect places to check in on arrival wen u may not have internet sorted etc I hope Westminster could sort that bit out but I don’t think it’s their fault. Once internet was sorted whilst there it was smooth flow. Even the carpark area was rude to the bell boy whilst he tried to help guests.

10

John

7 Dec 2024

·

Stayed 3 nights

The location is perfect. It has access to the Dubai mall. Staff are friendly and very responsive. The pool and fitness areas are excellent as well. I highly recommend!

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Location

Outstanding location with direct access to Dubai Mall and easy reach of Burj Khalifa and Metro; however, finding the correct entrance or check-in point can be confusing.

Related guest reviews

10

Stephan

14 Jul 2024

·

Stayed 3 nights

Great location and direct access to the mall

8

Ho Yi

19 Oct 2025

·

Stayed 6 nights

The location is good, connected to Dubai Mall. But the direction is not clear enough as the residence is located at the top of a hotel, which the staff of Dubai Mall did not know. It took an hour for us to find the hotel.

10

Jicel

16 Feb 2025

·

Stayed 5 nights

It’s close to the mall and walkable to the train station

10

Junaid

8 Sept 2024

·

Stayed 2 nights

Great location

10

vanessa joy gonzales

28 Feb 2025

·

Stayed 5 nights

Great stay at westminster dubai mall. Very convenient to access the mall and restaurants. Burj Khalifa also easy to access

10

Robert

10 Feb 2025

·

Stayed 4 nights

Most convenient and accessible hotel in the Downtown Dubai area.

8

Crystal

4 Oct 2024

·

Stayed 5 nights

Wonderful staff and great location for the Burj Kalifa and Dubai mall. It was also convenient for the Metro.

10

Vironica

6 Aug 2025

·

Stayed 3 nights

Beautiful place, easy access to mall and the management responded promptly once we were there and made contact. They tried their best. Pre arrival communication was slow and not supportive. There is no reception so the lobby had reception for other hotels whose staff were not friendly and rude to the Westminster staff. Not their fault. They tried their best so my only issue was the other hotel lobby sent us to incorrect places to check in on arrival wen u may not have internet sorted etc I hope Westminster could sort that bit out but I don’t think it’s their fault. Once internet was sorted whilst there it was smooth flow. Even the carpark area was rude to the bell boy whilst he tried to help guests.

10

Ariz

27 Jul 2024

·

Stayed 12 nights

The biggest advantage of this hotel is that it’s connected to Dubai Mall

2

Tariq

19 Sept 2025

·

Stayed 1 night

Too many negatives But it’s close to dubai mall and cheap relatively, which is good

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Dining

Direct access to Dubai Mall makes dining convenient, and guests commonly eat at mall restaurants.

Related guest reviews

6

Sanoob

8 Oct 2022

·

Stayed 3 nights

It’s not a Hotel. No one is there for service. We won’t get any service. No front desk. No one is there to share if we have any problems related to staying. There are lots of hotels in Dubai at better rates. If you need anything there is only god to ask. Not suitable for stay. No restaurants or grocery store near by except the Dubai Mall. We have to get food from the mall all the time.

10

vanessa joy gonzales

28 Feb 2025

·

Stayed 5 nights

Great stay at westminster dubai mall. Very convenient to access the mall and restaurants. Burj Khalifa also easy to access

10

Abdullah

21 Aug 2022

·

Stayed 1 night

Perfect location, direct access to Dubai mall. The room is spacious and had washing machine and all kitchen appliance Eiman and Mohammad very helpful and kind. I will stay again for sure.

10

Hamna

25 Mar 2024

·

Stayed 4 nights

Loveeee the location of this property it’s inside the Dubai mall you don’t have to go outside. Perfect if you mainly plan to go to Dubai mall. The rooms were very clean and management is very responsive to requests. However they do not have any units with twin beds

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $153	10 $96	11 $100	12 $104	13 $100	14 $100
15 $100	16 $112	17 $139	18 $124	19 $124	20 $124	21 $124
22 $124	23 $136	24 $136	25 $136	26 $136	27 $136	28 $136
29 $136	30 $182

Su	Mo	Tu	We	Th	Fr	Sa
		1 $182	2 $182	3 $182	4 $182	5 $182
6 $182	7 $182	8 $182	9 $182	10 $182	11 $182	12 $182
13 $182	14 $401	15 $401	16 $401	17 $401	18 $401	19 $401
20 $401	21 $401	22 $401	23 $401	24 $401	25 $401	26 $638
27 $636	28 $638	29 $637	30 $638	31 $1,739

Westminster Dubai Mall

Prices for Westminster Dubai Mall

Monthly average prices

About this property

Location

Room options

Superior Studio with Partial Burj Khalifa View

Two Bedrooms Full Fountains and Burj Khalifaview

Three-Bedroom with Full Fountain and Burj Khalifa View

Premier Studio with Partial Burj Khalifa View

King Studio Apartment

Penthouse Duplex Apartment

One-Bedroom Apartment

Large One-Bedroom Apartment

Westminster Collections Studio Burj Khalifa View

Westminster Collections One-Bedroom Apartment

Guest reviews of Westminster Dubai Mall

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Westminster Dubai Mall

Prices for upcoming dates