Name: SureStay Hotel by Best Western East Brunswick
Address: 764 Route 18 North, East Brunswick, New Jersey, United States of America, East Brunswick, New Jersey, US
Price range: US$76–US$113 per night
Rating: 7.45

What guests think

At SureStay Hotel by Best Western East Brunswick, guests praise the low prices, convenient location near restaurants and the mall, and generally friendly staff, but many note dated rooms, inconsistent cleanliness, and basic, limited breakfast.

Multiple reviews mention no elevator and exterior doors that did not lock, with some guests feeling uneasy about security. Room features are simple, with frequent comments about poor TV reception and uneven water pressure, though many found spaces quiet or comfortable enough for short stays. Expect a budget-friendly, no-frills stay focused on value and convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic. Multiple reviews mention no elevator and unsecured or poorly lit exterior access, and parking is available though one guest reported limited spaces.

Related guest reviews

8

Chiara

20 Oct 2024

·

Stayed 1 night

Older motel, clean. Locks on outside doors didn’t work. Quiet with plenty of parking. Continental breakfast was average.

10

Tanya

8 Jun 2024

·

Stayed 4 nights

The location is in a good area. There could be some upgrades to the hotel like having an elevator for elderly people and water pressure wasn’t that great.

8

Victor

11 Nov 2024

·

Stayed 1 night

Good location easy to get to. I would have liked to have had an elevator.

6

Christine

7 Jul 2024

·

Stayed 3 nights

Is was clean but not enough parking space. Don’t plan for breakfast bing the main meal of the day.(pastry to go shop) Also, I was on the non smoking side and people were vaporing, not good.

8

Ginger

4 Jul 2023

·

Stayed 2 nights

Not too bad. Clean, AC a little loud and non consistent. Exterior door to stairs to 2nd floor accessible to anyone.

4

Ali

4 Nov 2024

·

Stayed 2 nights

This is a Motel that they are calling hotel. It’s an old building and no elevators. I was expecting better property.

8

mary

14 Jan 2025

·

Stayed 1 night

Easy access but my room was in the back of the building I m sure it was safe but I would have felt better and mor secure in the front of the building I need a room once a week in the area so I will shop around for next week

4

Gene

2 Sept 2025

·

Stayed 2 nights

If you have relatives in Jersey and you’re traveling with your family dog ya might have to stay in places you wouldn’t otherwise. This is one of those places. It’s an older “Morel” in serious need of a tear down or radical remodel. I’m guessing it’s a 1950s HoJo with new paint, new shower, and a flat screen TV that didn’t work. The floor was dirty and had some crusty schmutz dragged in by foot and then ignored by cleaning staff. The headboard of one bed has spooge or similar stains ( pic attached ), I see a number of reviews by folks that came here for a romantic evening. How special ❤️. And let’s not forget the used condom in the parking lot ( very poorly lit parking lot ). Clearly, this place is the Fantasy Island of New Jersey 🤷‍♂️. The pros include clean bedding and a relatively new shower with decent hot water. Additionally, with Dennys to the right and IHop to the left, you can be stuck on Fantasy Island with lots of calaries to choose from. For my part, I’m keeping my dog, and sorta stuck with the relatives too, but I’ll pay an extra $50/ night next trip and get a decent hotel.

6

Barbara

12 Jul 2025

·

Stayed 1 night

There was absolutely no food left at 7:30am for the free included breakfast. Did have coffee. No elevator. Had to carry bags upstairs. Not going to stay there again.

6

Gregory

11 Jan 2024

·

Stayed 1 night

This is definitely a budget motel, but not budget rate. Seemed expensive for what it was. Door to the room didn’t lock behind me unless I forced it shut, which is a safety issue. The hallways were dirty. The outside door did not require a hotel key access so anybody could walk in there.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many found rooms very clean, while others reported smoke odors, stained linens, pests, and missed housekeeping.

Related guest reviews

2

Roger

7 Sept 2023

·

Stayed 1 night

Cockroaches all over the room.

10

Curtrice

4 Jul 2025

·

Stayed 2 nights

Very clean and well organized hotel. Staff very present and very accommodating. Will return if in area agai .

4

Richard

11 Aug 2025

·

Stayed 2 nights

The room, hallways and lobby had a moldy smoke smell. The bathroom was clean but so many repairs and damaged walls. The TV was broken and the whole establishment seems at the end of its life cycle. Just worn out.

2

Mouatassem

13 Aug 2023

·

It was dirty. There was blood on my bedsheets. There were bugs in the room. The bathroom didn’t have a curtain and the carpet was torn up

2

Juan

21 Oct 2024

·

Stayed 4 nights

From the first day I entered the room I found it uncleaned. I asked for a room change and they never came to clean it. I had to look for another hotel. I do not recommend it.

2

Saurabh

7 Jul 2024

·

Stayed 2 nights

Probably the worst hotel property I stayed during my lifetime (so far). Dirty, old and smelly rooms… front desk don’t even have adequate supply consumables (towels, soap, shampoo etc.) when asked. The breakfast is horrible - stale food, juices seem to have mixed water in them!!! Only one toaster to cater the entire breakfast area Worst of all is the fact that the property didn’t clean my room despite placing this request at time of check in. I stayed two nights and when I came back to the property in the evening of the second day, room was not cleaned. When I complained to front desk they said they didn’t have a request for it to be cleaned!!! Please avoid this hotel and go somewhere else.

4

Gene

2 Sept 2025

·

Stayed 2 nights

If you have relatives in Jersey and you’re traveling with your family dog ya might have to stay in places you wouldn’t otherwise. This is one of those places. It’s an older “Morel” in serious need of a tear down or radical remodel. I’m guessing it’s a 1950s HoJo with new paint, new shower, and a flat screen TV that didn’t work. The floor was dirty and had some crusty schmutz dragged in by foot and then ignored by cleaning staff. The headboard of one bed has spooge or similar stains ( pic attached ), I see a number of reviews by folks that came here for a romantic evening. How special ❤️. And let’s not forget the used condom in the parking lot ( very poorly lit parking lot ). Clearly, this place is the Fantasy Island of New Jersey 🤷‍♂️. The pros include clean bedding and a relatively new shower with decent hot water. Additionally, with Dennys to the right and IHop to the left, you can be stuck on Fantasy Island with lots of calaries to choose from. For my part, I’m keeping my dog, and sorta stuck with the relatives too, but I’ll pay an extra $50/ night next trip and get a decent hotel.

8

Vander

24 Aug 2025

·

Stayed 1 night

Great hotel, very professional staff, room was very clean.

10

Randy

7 Oct 2024

·

Stayed 2 nights

Clean rooms, fridge and microwave, a good value.

2

Schneia

21 Jul 2024

·

Stayed 1 night

The water pressure in the shower was very low. The hallway and room reeked of cigarette smoke even though we stayed in a non smoking room. There was also a blood stain on the bathroom towel.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and simple, with frequent comments about fuzzy or nonfunctional TVs and inconsistent water pressure; bathrooms can feel small. Noise from outside corridors can carry, though some guests found rooms quiet or beds comfortable.

Related guest reviews

6

Virginia

21 Mar 2023

·

Stayed 3 nights

the place is not noisy, but the shower is not working right, and is like you are fighting with someone to get enough water coming out from the shower, on and off.

8

Mary

16 Oct 2023

·

Stayed 4 nights

The property was as clean as it could be but it is in need of renovations.

2

Catherine

23 Jun 2024

·

Stayed 1 night

I am so angry about our stay. We’ve been here at least 10 times. The rooms definitely need renovation but that never bothered us. The room was always clean and comfortable. But this time was TERRIBLE! The bed was awful. We could feel every metal spring and barely slept. After checking in at 3 we didn’t come back until 11 so it was too late to get a different room. Honestly, we should be given a refund or a free nite stay if they want us to come back

2

THERESA

8 Jul 2024

·

Stayed 1 night

One night only. Property really needs repairs inside and out. It is extremely out dated and dirty. The curtain in the room didn’t even cover the entire window. The corners of the floor in the bathroom had dirt or I don’t know what it was. I reserved 2 queen beds. My daughter and I were unable to sleep in our beds because something was biting us the entire night. My daughter bagged up our belongings and directly washed them in hot water when we returned home. The carpet was sticky when we walked barefoot. The cable was off and on. Definitely would NOT recommend this hotel. The continental breakfast was acceptable.

8

Margaret

7 Aug 2025

·

Stayed 1 night

Tv reception is not good. Very fuzzy channels.

6

Carmen

20 Feb 2024

·

Stayed 3 nights

Tv was old and channels were blurry or didn’t come in at all.. continental breakfast was just a breakfast sandwich

10

Christa

26 Sept 2023

·

Stayed 1 night

One of our lights occasionally flickered, but that was our only issue. The room is not very soundproof, so if neighbors are very loud you will be able to hear them. The service was wonderful. The staff members that I spoke to at the counter were very sweet. The room was clean and had plenty of space.

8

JOSEPH

3 Feb 2025

·

Stayed 2 nights

TV doesn't work properly , TV doesn't have cable service.

4

Louis

24 Feb 2025

·

Stayed 8 nights

This hotel needs an upgrade in the worst way. The carpet looked worn, the bed is stiff and uncomfortable, and the bathroom needs to be redone (toilet is too low to the ground and the plumbing needs an overhaul: water pressure is too inconsistent- good on some days awful on others, tiles looked old and in need of repairs).

8

William

4 Jun 2023

·

Stayed 3 nights

Bathrooms are tiny. Breakfast not worth the bother. Difficult to find for out of state residents unused to NJ traffic patterns. TVs are 27" (small) and reception poor.

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AI-generated summary based on recent guest reviews

Service

Many guests describe the staff as friendly, accommodating, and efficient at check in. However, several reported rude interactions or unfulfilled requests such as housekeeping or extra pillows.

Related guest reviews

6

Robert

28 Jul 2025

·

Stayed 3 nights

The only thing that I did not like was the quality of service . We had asked to have room service on are second day and nothing was done for are 3 day stay. I also asked for 2 more pillows be brought to are room none ever arrived. Other then that everything was ok.

10

Curtrice

4 Jul 2025

·

Stayed 2 nights

Very clean and well organized hotel. Staff very present and very accommodating. Will return if in area agai .

8

Andrea

13 Aug 2024

·

Stayed 1 night

First things first, Rueben was amazing! Great, friendly service at check in. The room was your standard Best Western hotel fair, which means it was perfectly fine, clean, and comfortable, if not exceptional. The area around the hotel was clean and friendly as well. Great experience all around, and wouldn't hesitate to return.

10

Cesar

29 Jul 2023

·

Stayed 1 night

Wonderful customer service. Accommodated us checking in late.

8

Jennifer

14 Oct 2025

·

Stayed 4 nights

When booking my reservation, I accidently scheduled one day short of my intended departure date. On the day before my departure, a gentleman from the front desk called me to ask about why I had not vacated the room. He was rude and condescending and demanded that I return by a certain time that afternoon to present my credit card in person. I was treated like a criminal. When I returned to the hotel and spoke with the manager, she never once apologized for how the man had spoken to me and instead was defensive. I was a perfectly pleasant through the whole thing, trying to explain what had happened. I would have given this hotel 5 stars for everything if it had not been for this interaction.

10

Thomas

14 Sept 2025

·

Stayed 1 night

Arrived at nearly midnight but you would have thought it was midday. Everything at check in went smoothly, and my room is great.

10

Christie

29 May 2025

·

Stayed 1 night

Always a great stay- friendly staff

10

Karan

7 Jul 2025

·

Stayed 1 night

Everything was great front desk people and service was great 👍.

6

ROCYNA

8 Oct 2024

·

Stayed 1 night

When I was checking in the hotel manager was arguing with a possible former customer. The manager proceeded to hang up angrily n proceeded to assist me in checking in with an angry attitude. This person needs to understand past or present customers pay his salary. He needs to realize a quick change in attitude is needed FAST!!! I had nothing to do with the telephone conversation.

8

Bill

27 Jun 2025

·

Stayed 1 night

The staff was very helpful and supportive….we would stay here again

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AI-generated summary based on recent guest reviews

Location

Convenient roadside location near Route 18, with restaurants, a mall, and entertainment nearby. A few guests found it hard to navigate or felt uneasy about the area at night.

Related guest reviews

10

joan

22 Jul 2024

·

Stayed 2 nights

Very convenient place

8

May Ann

28 Sept 2023

·

Stayed 1 night

The location is very convenient to nearby establishments like restaurants and malls.

8

Ravindra Reddy

29 Sept 2023

·

Stayed 5 nights

It’s walkable to Brunswick mall

2

Alyssa

5 Nov 2023

·

Stayed 2 nights

The hotel itself is not an issue but the area does not feel safe at night.

8

Darejan

19 Jul 2023

·

Stayed 3 nights

It so nice Area in one look it’s very nice very comfortable and everything around you

10

Scott

22 Jun 2025

·

Stayed 4 nights

Location was convenient for travel to family and friends. Watch for lane closures on NJ-18, as they are frequent.

8

John

22 Aug 2025

·

Stayed 1 night

Wry good location, close to mall

10

Maria

23 Feb 2024

·

Stayed 2 nights

I enjoyed the location, central to everything. The hotel was comfortable, clean and quiet. I really liked that you had restaurants, a shopping mall and an AMC theater nearby. I am looking forward to going back for another visit.

8

Amanda

7 Apr 2024

·

Stayed 1 night

Address was not gps friendly.

8

Ivan

17 Jul 2024

·

Stayed 5 nights

Very convenient location. Has two restaurants next to it and more than six others in the mall across Route 18.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is simple and limited, often prepackaged items, and some guests found options depleted early. A few praised the offering or coffee, but several preferred nearby diners instead.

Related guest reviews

4

Generoso

3 Jun 2025

·

Stayed 2 nights

Outdated rooms. Basic amenities -shampoo , bar soap, no lotion. Continental breakfast is nothing to look forward to. Everyhing is basic. Hotel rate not worth the price. No filtered water fountain. Only soda/water/snacks vending machine. Ice machine is also available. Location is nice, it is near shopping center and restaurants.

8

Carlos

6 Aug 2024

·

Stayed 3 nights

What I did like was that the staff was helpful and friendly. The included breakfast with the hotel stay was not the best. Unlike the typical continental breakfast of other hotels, this location had pre packaged jimmy deans sausage biscuits, yogurts, toast and pre packaged Danish pastry. There was no pancakes, scrambled eggs, sausage links or bacon to chose from.

6

suvashis

1 Sept 2025

·

Stayed 2 nights

Staff is very curtious. Room is clean Breakfast is not good at all. Only option is bread. Parking is very nearby. I feel property is too open and anyone can knock ur door without the front desk. Overall I do say below average.

10

lauren

11 Sept 2024

·

Stayed 1 night

Clean and convenient place to stay for a show at Starland Ballroom. Continental breakfast did not disappoint.

6

Carmen

20 Feb 2024

·

Stayed 3 nights

Tv was old and channels were blurry or didn’t come in at all.. continental breakfast was just a breakfast sandwich

6

Barbara

12 Jul 2025

·

Stayed 1 night

There was absolutely no food left at 7:30am for the free included breakfast. Did have coffee. No elevator. Had to carry bags upstairs. Not going to stay there again.

8

John

17 Aug 2024

·

Stayed 14 nights

would of like to have seen waffles and scrambled eggs.

8

William

4 Jun 2023

·

Stayed 3 nights

Bathrooms are tiny. Breakfast not worth the bother. Difficult to find for out of state residents unused to NJ traffic patterns. TVs are 27" (small) and reception poor.

8

Cassandra

4 Jul 2025

·

Stayed 2 nights

Really clean and well maintained place, the breakfast and 24hr coffee was really great! People at the office were really sympathic!

6

Cassandra

5 Aug 2024

·

Stayed 3 nights

This property need more upgrades, need a cleaning crew, need renovations. And need to make coffees 24/7 instead of 8, stay there for work purposes couldnt even get a cup of coffee for the time i stayed in, beside the staff are amazing and explain thoroughly.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$77
February	US$79
March	US$87
April	US$92
May	US$99
June	US$113
July	US$105
August	US$97
September	US$87
October	US$86
November	US$83
December	US$75

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $113	17 $101	18 $105	19 $112
20 $91	21 $83	22 $80	23 $80	24 $81	25 $89	26 $92
27 $77	28 $76	29 $77	30 $76

Su	Mo	Tu	We	Th	Fr	Sa
				1 $77	2 $84	3 $87
4 $77	5 $77	6 $79	7 $79	8 $89	9 $97	10 $99
11 $89	12 $77	13 $77	14 $77	15 $80	16 $86	17 $84
18 $80	19 $79	20 $77	21 $82	22 $76	23 $85	24 $90
25 $80	26 $76	27 $80	28 $83	29 $80	30 $86	31 $88

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds, Microwave

Standard Room, 2 Queen Beds, Accessible

Standard Room, 1 King Bed, Microwave

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about SureStay Hotel by Best Western East Brunswick

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Prices for upcoming dates