Hyatt Centric Playa del Carmen - Downtown House & Beach House
Property description
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Guest reviews
Very good
Based on 252 verified reviews
Who stays here?
Business
5%
Couple
49%
Family
15%
Group
26%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Hyatt Centric Playa del Carmen - Downtown House & Beach House, travelers like the central 5th Avenue setting, spacious rooms, a popular rooftop pool, and friendly staff, but recurring drawbacks are late-night noise, periodic A/C failures, and maintenance issues.
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William
Apr 23, 2026
·
Stayed 6 nights
Guy
Mar 17, 2026
·
Stayed 4 nights
Jean-Philippe
Mar 11, 2026
·
Stayed 4 nights
Martha
Feb 28, 2026
·
Stayed 5 nights
Tamara
Feb 22, 2026
·
Stayed 3 nights
Location
With a stay at Hyatt Centric Playa del Carmen - Downtown House & Beach House in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 4 minutes by foot from Playa del Carmen Main Beach. This beach hotel is 0.4 mi (0.6 km) from Mamitas Beach and 0.6 mi (0.9 km) from Playa del Carmen Maritime Terminal.
More location infoProperty Policies
Check-in
Check-out
From 15:00 to 23:30
Before 12:00
FAQs
Yes, the property offers limited parking options, including covered valet parking for a fee of USD 20 per night. Reservations are not required.
Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee, approximately USD 25 to 30 for adults and USD 15 to 20 for children.
Pets are not allowed at the property. However, service animals are exempt from this policy.
Check-in is from 3:00 PM until 11:30 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.
Yes, airport shuttle services are provided for a fee of USD 110 per vehicle (one-way, maximum occupancy 6). Guests must contact the property with arrival details before travel to arrange the transfer.
The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific room accessibility features should be confirmed directly with the property.
The property is located in Downtown Playa del Carmen, just steps from Quinta Avenida and 4 minutes by foot from Playa del Carmen Main Beach. It is approximately 0.4 miles from Mamitas Beach and 0.6 miles from Playacar Beach.
Yes, the property features two outdoor swimming pools, including an infinity pool and a rooftop pool. The pools are open seasonally and offer a relaxing environment for guests.
Children are welcome at the property. The minimum age for children to stay for free is not specified, so it is advisable to contact the property for specific policies regarding children.
The property does not specify the availability of extra beds or cribs. It is recommended to contact the property directly for information on policies regarding additional guests and any associated costs.
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