Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
$503
/ night
Avg. for September
Select dates to see prices and availability
$503
/ night
Avg. for September
Monthly average prices
Nightly prices at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive average $449 in July, the cheapest month, and $1,066 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $910 |
| February | $1,066 |
| March | $783 |
| April | $749 |
| May | $623 |
| June | $492 |
| July | $449 |
| August | $546 |
| September | $503 |
| October | $598 |
| November | $786 |
| December | $814 |
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Most expensive: February (~$1,066)
Cheapest: July (~$449)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor pools, a nightclub, and an outdoor tennis court. Additional amenities a...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor pools, a nightclub, and an outdoor tennis court. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has 11950 square feet (1110 square meters) of space consisting of a conference center and 5 meeting rooms. Free valet parking is available onsite.
Dining
Enjoy international cuisine at Market Cafe, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 2 swim-up bars.
Rooms
Make yourself at home in one of the 485 air-conditioned rooms featuring tablet computers and minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and separate sitting areas, as well as phones with free local calls.
Location
Located in Playa del Carmen (Corasol), Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is within a 15-minute drive of Gran Coyote Golf and El Camaleón Mayakoba Golf Course. This beach property is 5.8 mi (9.4 km) from Mamitas Beach and 5.9 mi (9.5 km) from Quinta Avenida.
What's nearby
Chun-Zumbul (diving site)(0.5 miles)
Playa Xcalacoco(0.7 miles)
Punta Esmeralda Beach(1.1 miles)
Playa 88(1.5 miles)
Playa Avenida Colosio(2.1 miles)
Guadalupe Church(2.2 miles)
Coco Beach(2.4 miles)
Mamitas Beach(2.7 miles)
Gran Coyote Golf(2.7 miles)
Super Chedraui Selecto Avenida 10(2.8 miles)
Quinta Avenida(2.8 miles)
Playa del Carmen Main Beach(2.8 miles)
Mario Villanueva Madrid(2.9 miles)
Pier Navega(3 miles)
28 de Julio Square(3 miles)
Cozumel Intl. Airport (CZM)(26.2 miles)
Cancun Intl. Airport (CUN)(32.7 miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Location
Carretera Playa del Carmen-Cancun KM 294, Corasol, Corasol, Playa del Carmen, Solidaridad, Quintana Roo, Mexico
Chun-Zumbul (diving site) (0.5 miles)
Playa Xcalacoco (0.7 miles)
Punta Esmeralda Beach (1.1 miles)
Playa 88 (1.5 miles)
Playa Avenida Colosio (2.1 miles)
Guadalupe Church (2.2 miles)
Room options
6
Preferred Club Junior Suite Swim Out King Tropical View
Room details
1 King Bed
Sleeps 2
823 ft²
Air ConditioningWi-Fi (Free)Separate Living RoomPrivate Pool
7
Preferred Club Junior Suite Double Ocean View
Room details
2 Full Beds
Sleeps 2
668 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
7
Junior Suite Double Ocean View
Room details
2 Full Beds
Sleeps 2
668 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Preferred Club Junior Suite King Ocean View
Room details
1 King Bed
Sleeps 2
668 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
7
Preferred Club Superior Junior Suite King Ocean View
Room details
1 King Bed
Sleeps 2
952 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
7
Preferred Club Paramount Suites Ocean View King
Room details
1 King Bed
Sleeps 2
1926 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
9
the Stellar Presidential Penthouse
Room details
1 King Bed
and 2 Queen Beds
Sleeps 2
4736 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Separate Living Room
7
Junior Suite Double Tropical View
Room details
2 Full Beds
Sleeps 3
668 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
7
Junior Suite King Ocean View
Room details
1 King Bed
Sleeps 2
668 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Preferred Club Master Suite King Ocean Front
Room details
1 King Bed
Sleeps 2
1560 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Separate Living Room
5
Junior Suite, 1 King Bed
Room details
1 King Bed
Sleeps 2
668 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Junior Suite King Tropical View
Room details
1 King Bed
Sleeps 2
668 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Junior Suite, 2 Double Beds
Room details
2 Full Beds
Sleeps 3
668 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Preferred Club Junior Suite King Ocean Front
Room details
1 King Bed
Sleeps 2
668 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
Guest reviews
9.2
Superb
Based on 1,010 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive draws praise for its stunning grounds, many pools, upscale feel, and welcoming staff, while recurring critiques note a small seaweed‑prone beach, long dinner waits, sales pressure, and occasional maintenance issues.
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What guests think
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive draws praise for its stunning grounds, many pools, upscale feel, and welcoming staff, while recurring critiques note a small seaweed‑prone beach, long dinner waits, sales pressure, and occasional maintenance issues.
Many highlight attentive service and modern rooms with standout bathrooms and swim‑up or ocean‑view options. Food is widely rated very good for an all‑inclusive, though waits are common at peak times and some premium items or wines carry surcharges. Common drawbacks include pushy membership presentations, isolated reports of odors, AC or electrical glitches, crowded pool seating, and occasional construction or venue closures. Expect a polished, pool‑forward stay with upscale dining and a relaxed, couples‑oriented vibe.
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AI-generated summary based on recent guest reviews
Facilities
Standout grounds with numerous pools, a popular Preferred Club rooftop, nightly entertainment and a speakeasy; spa and hydrotherapy are well liked. Downsides include scarce pool chairs, some pools uncomfortably warm, occasional construction or area closures, and slow or limited elevators.
Related guest reviews
10
Erika
Sep 15, 2025
·
Stayed 4 nights
Beautiful property with amazing pools and great food. Beach was not great but the pools and delicious food totally made up for it. Loved the proximity to great Grand Coyote golf course too.
Beautiful property with amazing pools and great food. Beach was not great but the pools and delicious food totally made up for it. Loved the proximity to great Grand Coyote golf course too.
8
Courtney
Nov 25, 2024
·
Stayed 6 nights
Food was ok pools were cold elevators were not air conditioned so on humid days it was hot. Elevators were small and guest and staff used same so most times had to wait a few times to get on the elevator. The drinks at the beach pool were mostly ice and the spas were cold. Most pools weren’t being used because they were so cold. Speakeasy was fun and so was the shows.
Food was ok pools were cold elevators were not air conditioned so on humid days it was hot. Elevators were small and guest and staff used same so most times had to wait a few times to get on the elevator. The drinks at the beach pool were mostly ice and the spas were cold. Most pools weren’t being used because they were so cold. Speakeasy was fun and so was the shows.
8
PAULA
Aug 9, 2025
·
Stayed 4 nights
Excellent facility and amenities. July was crowded so limited options on reszaurants and food. Rates lower thru Hyatt- Expedia would allow us to switch. Beach was horrible with seaweed - tractors on beach everyday. Small beach and unusable but the 6-7 pools were amazing and rocking everyday or you could enjoy relaxing quiet pools. Great concierge - Beatti was the best!!
Excellent facility and amenities. July was crowded so limited options on reszaurants and food. Rates lower thru Hyatt- Expedia would allow us to switch. Beach was horrible with seaweed - tractors on beach everyday. Small beach and unusable but the 6-7 pools were amazing and rocking everyday or you could enjoy relaxing quiet pools. Great concierge - Beatti was the best!!
10
Matthew
Aug 18, 2025
·
Stayed 5 nights
The property, food, service, and pools were all top tier and I have nothing but good things to say. One thing I didn’t like was that there was construction going on every day besides sunday on the Impressions roof top, which sucked because we had to pay extra to be there on that roof top. We actually ended up staying on the preferred roof top more often because there was no construction. Another thing that isn’t great is the smell of sea weed (although this is not the fault of secrets). One final thing that is not great about the resort is the beach. If you are looking for a nice beach, go to a different resort. Nobody was on the beach, and we didn’t stay at all at the beach. The resort was very safe and the staff very welcoming. Our butlers and waiters were the best service I have had at a resort. However, there was one event that made my wife feel extremely uncomfortable. During dinner one night, one of the servers was staring and whistling at my wife. I had found out after the fact, and raised the concern to one of our butlers. They assured us that this incident would be investigated, but we never heard back. This really bummed us out. Overall, I give it a 4/5 for the resort. It really was a nice resort and we enjoyed our time (besides the incidents that I highlighted above).
The property, food, service, and pools were all top tier and I have nothing but good things to say. One thing I didn’t like was that there was construction going on every day besides sunday on the Impressions roof top, which sucked because we had to pay extra to be there on that roof top. We actually ended up staying on the preferred roof top more often because there was no construction. Another thing that isn’t great is the smell of sea weed (although this is not the fault of secrets). One final thing that is not great about the resort is the beach. If you are looking for a nice beach, go to a different resort. Nobody was on the beach, and we didn’t stay at all at the beach. The resort was very safe and the staff very welcoming. Our butlers and waiters were the best service I have had at a resort. However, there was one event that made my wife feel extremely uncomfortable. During dinner one night, one of the servers was staring and whistling at my wife. I had found out after the fact, and raised the concern to one of our butlers. They assured us that this incident would be investigated, but we never heard back. This really bummed us out. Overall, I give it a 4/5 for the resort. It really was a nice resort and we enjoyed our time (besides the incidents that I highlighted above).
10
Anthony
Nov 30, 2025
·
Stayed 6 nights
This is by far the most amazing place to stay. Everyone is so amazingly kind and welcoming and it’s refreshing to be in such a beautiful place with amazing rooms, great pools, and some of the best beachfront views and sand I’ve ever walked on. Hands down would recommend to anyone because nothing compares to the amazing rooftop pool, amazing food and great drinks and even the amazing nightclub and theater! 10/10 very pleasant time!
This is by far the most amazing place to stay. Everyone is so amazingly kind and welcoming and it’s refreshing to be in such a beautiful place with amazing rooms, great pools, and some of the best beachfront views and sand I’ve ever walked on. Hands down would recommend to anyone because nothing compares to the amazing rooftop pool, amazing food and great drinks and even the amazing nightclub and theater! 10/10 very pleasant time!
10
alessandra
Aug 27, 2024
·
Stayed 5 nights
Can not say enough good things about this resort!!!!! The preferred club is definitely worth it for the Observatory and rooftop pool alone, plus Hugo at the Observatory was the kindest and most attentive ever! The luxury at this resort was unmatched and I will definitely be coming back!
Can not say enough good things about this resort!!!!! The preferred club is definitely worth it for the Observatory and rooftop pool alone, plus Hugo at the Observatory was the kindest and most attentive ever! The luxury at this resort was unmatched and I will definitely be coming back!
10
Artur
Jul 14, 2025
·
Stayed 8 nights
Amazing resort, great staff, great time! My husband and I enjoyed our stay. We upgraded to preferred club to have a tub on the balcony and it was 100% worth it. Love that the coffee shop is 24 hours. We also really liked the secrets box for room service!
Amazing resort, great staff, great time! My husband and I enjoyed our stay. We upgraded to preferred club to have a tub on the balcony and it was 100% worth it. Love that the coffee shop is 24 hours. We also really liked the secrets box for room service!
10
Jaynie
Jul 13, 2025
·
Stayed 3 nights
The staff and amenities truly give the guests ultimate relaxation and convenience. Everything you need and want is already thought of and provided. My husband lost his driver's license the second day we were there and it was found and returned to us within 2 hours. We also really enjoyed the spa and had wonderful massages, definitely worth it.
The staff and amenities truly give the guests ultimate relaxation and convenience. Everything you need and want is already thought of and provided. My husband lost his driver's license the second day we were there and it was found and returned to us within 2 hours. We also really enjoyed the spa and had wonderful massages, definitely worth it.
10
Danielle
May 15, 2025
·
Stayed 4 nights
Excellent resort. Multiple pools and vibes for every occasion.
Excellent resort. Multiple pools and vibes for every occasion.
8
Marco
Aug 4, 2025
·
Stayed 4 nights
The only thing we did not like was the property only has 1 elevator per section and it runs very slow. Long wait time on several occasions.
The only thing we did not like was the property only has 1 elevator per section and it runs very slow. Long wait time on several occasions.
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AI-generated summary based on recent guest reviews
Cleanliness
Overall very clean and well kept, with many guests praising spotless rooms and attentive housekeeping. A minority reported musty or mold odors, sporadic dirty linens or pool murkiness, and inconsistent upkeep in a few areas.
Related guest reviews
10
Eldon
Aug 15, 2024
·
Stayed 5 nights
I still give this resort a five star review despite the following: Upon checking in to the room, it clearly smelled of smoke. The curtains smelled, the room smelled. Cover up efforts had been made, but it still smelled. A call to the front desk resulted in a quick move to a different room. The room smelled like incense. But we were done moving. Unfortunately, our ocean view room did not face the pool and ocean; rather, it faced a junkie lot, with the ocean in the distance. One other stupid thing was that upon check in, they send you over to a nice little guy who begins by explaining the resort to you and offering some useless $20 and $40 coupons to spa treatments running $300-500. The coupons can't be combined, so they really are worthless. This guy pressures you to meet the next morning for a timeshare presentation where you'll be given a gift of a couple's massage just for attending a 90 min tour. No thanks. Waste of 20 minutes. That was the only negative. Grounds were gorgeous. Pools were fantastic. Cenotes were a nice touch. Every restaurant was generally easy to get in to and without reservation (except Japanese) and the food everywhere was the best at any all inclusive I've ever had. (I've been to 20 plus over the years). The steak place was disappointing. The only steak on the free menu was a sirloin. For $100 you could get a ribeye or t bone. Elias, our pool guy was amazing. Pool Bar tenders were fun and engaging. Would return
I still give this resort a five star review despite the following: Upon checking in to the room, it clearly smelled of smoke. The curtains smelled, the room smelled. Cover up efforts had been made, but it still smelled. A call to the front desk resulted in a quick move to a different room. The room smelled like incense. But we were done moving. Unfortunately, our ocean view room did not face the pool and ocean; rather, it faced a junkie lot, with the ocean in the distance. One other stupid thing was that upon check in, they send you over to a nice little guy who begins by explaining the resort to you and offering some useless $20 and $40 coupons to spa treatments running $300-500. The coupons can't be combined, so they really are worthless. This guy pressures you to meet the next morning for a timeshare presentation where you'll be given a gift of a couple's massage just for attending a 90 min tour. No thanks. Waste of 20 minutes. That was the only negative. Grounds were gorgeous. Pools were fantastic. Cenotes were a nice touch. Every restaurant was generally easy to get in to and without reservation (except Japanese) and the food everywhere was the best at any all inclusive I've ever had. (I've been to 20 plus over the years). The steak place was disappointing. The only steak on the free menu was a sirloin. For $100 you could get a ribeye or t bone. Elias, our pool guy was amazing. Pool Bar tenders were fun and engaging. Would return
2
Daoud S
Oct 14, 2025
·
Stayed 4 nights
En lo personal no recomiendo este lugar. Hice la reserva para 4 noches un viaje en pareja. Al llegar en el momento del Check in el personal muy rudo, hay un señor como chino o algo así que trata de promocionar las visitas a unas instalaciones y casi casi obliga . Al llegar al cuarto en el balcón, tienen como una cama para recostarse que desagradable experiencia , estaba toda sucia manchada como recogida de la calle . El rooftop que era según yo lo mas bonito para ver , uffffff muy feo bar de ahí todo manchado, sucio se nota la falta de higiene. Todas las colchonetas de las sillas que están en la piscina sucias. No pude quedarme ahí que salí del lugar ese el mismo día y fui a otro resort . Totalmente una mala administración . Hay muchas opciones buenas definitivamente esta no es.
En lo personal no recomiendo este lugar. Hice la reserva para 4 noches un viaje en pareja. Al llegar en el momento del Check in el personal muy rudo, hay un señor como chino o algo así que trata de promocionar las visitas a unas instalaciones y casi casi obliga . Al llegar al cuarto en el balcón, tienen como una cama para recostarse que desagradable experiencia , estaba toda sucia manchada como recogida de la calle . El rooftop que era según yo lo mas bonito para ver , uffffff muy feo bar de ahí todo manchado, sucio se nota la falta de higiene. Todas las colchonetas de las sillas que están en la piscina sucias. No pude quedarme ahí que salí del lugar ese el mismo día y fui a otro resort . Totalmente una mala administración . Hay muchas opciones buenas definitivamente esta no es.
6
Mohammad
Nov 6, 2025
·
Stayed 5 nights
Food so/so Resort beautiful Pretty clean Staff so/so
Food so/so Resort beautiful Pretty clean Staff so/so
10
SUSANA
Sep 14, 2025
·
Stayed 4 nights
We loved our stay but we did have dirty towels and bed sheets, they did replace them once we asked but other then that it was excellent the hotel wasn’t busy and it was claim especially from 7 pools to pick from. The ocean water was not that great very brown water and lots of seaweed by the beach it did seem to be clearer
We loved our stay but we did have dirty towels and bed sheets, they did replace them once we asked but other then that it was excellent the hotel wasn’t busy and it was claim especially from 7 pools to pick from. The ocean water was not that great very brown water and lots of seaweed by the beach it did seem to be clearer
10
Nadja Sabrina
Jun 23, 2024
·
Stayed 8 nights
Wunderschönes und sehr sauberes Resort. Tolle Restaurants! 😍 ausnahmslos alle Angestellten waren supernett! Das Zimmer mit dem Swim-Out Pool war einfach traumhaft!!! Die Shows am Abend waren super!!! Wir kommen definitiv wieder!!!!😍😍😍
Wunderschönes und sehr sauberes Resort. Tolle Restaurants! 😍 ausnahmslos alle Angestellten waren supernett! Das Zimmer mit dem Swim-Out Pool war einfach traumhaft!!! Die Shows am Abend waren super!!! Wir kommen definitiv wieder!!!!😍😍😍
8
Myrna
Nov 27, 2023
·
Stayed 5 nights
the property is beautiful, but has issues that need to be addressed. 1) the main and lagoon pool are badly designed to a point of being dangerous. We heard over and over and eye witnessed tons of people getting hurt on the stairs at the main pool and the drop offs in the lagoon pool. You cannot see where there are stairs as the material is same. Plus the last step is 23 inches drop - yes I actually measured it. 2) the room cleaning can be anywhere from 10-5pm - that is way to late for us as we are usually back in the room by 4pm after being in the pool all day and need clean towels. Turn down for the preferred is after 9pm, again for us we need that earlier as we were usually back in the room by that time. 3) the main "buffet" dining room has discriminatory rules. A woman can walk in half dressed thong swimsuit with a net covering, but a man cannot walk in if he has a tank top. Yes a man's shoulders is more offensive than a woman's behind. 4) pants at restaurants - for goodness sake's, this is a beach resort what person wants to wear pants??? 5) the staff is not accommodating and very unresponsive. 6) our room TV did not work for 3 days straight and the AC didn't work on two different days. 7) we requested some items and they never were delivered. 8) the gym is small with no barbells and only one set of weights and one person can use all Again the resort if beautiful and the restaurants are decent, but many items needed to be addressed. We complaint to no avail.
the property is beautiful, but has issues that need to be addressed. 1) the main and lagoon pool are badly designed to a point of being dangerous. We heard over and over and eye witnessed tons of people getting hurt on the stairs at the main pool and the drop offs in the lagoon pool. You cannot see where there are stairs as the material is same. Plus the last step is 23 inches drop - yes I actually measured it. 2) the room cleaning can be anywhere from 10-5pm - that is way to late for us as we are usually back in the room by 4pm after being in the pool all day and need clean towels. Turn down for the preferred is after 9pm, again for us we need that earlier as we were usually back in the room by that time. 3) the main "buffet" dining room has discriminatory rules. A woman can walk in half dressed thong swimsuit with a net covering, but a man cannot walk in if he has a tank top. Yes a man's shoulders is more offensive than a woman's behind. 4) pants at restaurants - for goodness sake's, this is a beach resort what person wants to wear pants??? 5) the staff is not accommodating and very unresponsive. 6) our room TV did not work for 3 days straight and the AC didn't work on two different days. 7) we requested some items and they never were delivered. 8) the gym is small with no barbells and only one set of weights and one person can use all Again the resort if beautiful and the restaurants are decent, but many items needed to be addressed. We complaint to no avail.
6
Andrew
Jan 9, 2025
·
Stayed 6 nights
There was mold in the room, and the smell carried onto our clothes and in our suitcases home. We had to wash all our items multiple times to get the smell out. There arent enough layout chairs by the pools (its hard to get a spot for two unless youre up at 6AM) and people pay employees cash to reserve unused chairs all day.
There was mold in the room, and the smell carried onto our clothes and in our suitcases home. We had to wash all our items multiple times to get the smell out. There arent enough layout chairs by the pools (its hard to get a spot for two unless youre up at 6AM) and people pay employees cash to reserve unused chairs all day.
10
sarah elizabeth
Nov 6, 2025
·
Stayed 6 nights
I have been to so many resorts in Mexico and this facility, the staff and the ambience were the best we have experienced, no question. We will be back. I loved the food and that the options and times for food were so plentiful. Janeth, our concierge, was incredibly helpful and so kind. Eddie, our housekeeper, kept our room so beautiful and was so sweet. Benito, our server, was so funny and helpful- and super fast! Rosario and Carmen are both so sweet and made me feel welcome and like I was their friend getting coffee.
I have been to so many resorts in Mexico and this facility, the staff and the ambience were the best we have experienced, no question. We will be back. I loved the food and that the options and times for food were so plentiful. Janeth, our concierge, was incredibly helpful and so kind. Eddie, our housekeeper, kept our room so beautiful and was so sweet. Benito, our server, was so funny and helpful- and super fast! Rosario and Carmen are both so sweet and made me feel welcome and like I was their friend getting coffee.
10
Sebastian
Jan 7, 2025
·
Stayed 10 nights
Beautiful resort that is very luxurious, staff was amazing and every little detail is looked after , the pools could use some more cleaning in the mornings but overall very well taken care of property . The beach was beautiful , the only thing I will make mention of is the chairs fill up fast and if you do not get there early enough you will be left looking for a spot. The food while amazing was a bit of a frustrating experience in the evenings as the resort doesn’t offer a buffet option for dinner and only restaurant dining with no reservations, most times the wait to get into three restaurants was an hour which makes it tough to see a show or plan your evening . My recommendation would be to open a buffet for dinners for people who do not want to wait with a buzzer for long periods of time , past that we loved it and will be going back.
Beautiful resort that is very luxurious, staff was amazing and every little detail is looked after , the pools could use some more cleaning in the mornings but overall very well taken care of property . The beach was beautiful , the only thing I will make mention of is the chairs fill up fast and if you do not get there early enough you will be left looking for a spot. The food while amazing was a bit of a frustrating experience in the evenings as the resort doesn’t offer a buffet option for dinner and only restaurant dining with no reservations, most times the wait to get into three restaurants was an hour which makes it tough to see a show or plan your evening . My recommendation would be to open a buffet for dinners for people who do not want to wait with a buzzer for long periods of time , past that we loved it and will be going back.
8
Victoria
Oct 10, 2025
·
Stayed 2 nights
Beautiful resort with many pools to choose from. The quality of the food is great. Overall very clean and the staff is beyond friendly and hospitable. The preferred club unlocks the rooftop area with the best pool and food IMO. Cons: the lighting the bathroom is horrible it’s impossible to get ready there. There are virtually no outlets in the rooms!!
Beautiful resort with many pools to choose from. The quality of the food is great. Overall very clean and the staff is beyond friendly and hospitable. The preferred club unlocks the rooftop area with the best pool and food IMO. Cons: the lighting the bathroom is horrible it’s impossible to get ready there. There are virtually no outlets in the rooms!!
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AI-generated summary based on recent guest reviews
Rooms
Modern, stylish rooms with comfortable beds, impressive bathrooms, balconies or swim‑ups, and many with lovely views. Noted issues include dim bathroom lighting, occasional AC or electrical problems, noise from hallways, and spotty Wi‑Fi.
Related guest reviews
10
Jailyn
Jul 21, 2025
·
Stayed 3 nights
This was our first time at a Secrets property and we absolutely loved it. Everything was amazing. This was a stunning resort with great food - the best food I’ve ever had at an all inclusive. We got the standard junior suite which is the lowest room option they had but somehow we’re still in awe of how beautiful the room, especially the bathroom was. The beach wasn’t nice but we knew this coming in, and honestly the resort is so nice I truly didn’t mind that. Our only complaint was that our A/C didn’t get cold and it was a bit uncomfortable at night sleeping in the heat & humidity. Also be cautious that the mosquitoes are very bad here. We came back with several bites but the resort is obviously aware of this and does provide repellent for you in your room. Other than that we absolutely loved it here and it will not be our last time at this property, or at the Secrets resort chain.
This was our first time at a Secrets property and we absolutely loved it. Everything was amazing. This was a stunning resort with great food - the best food I’ve ever had at an all inclusive. We got the standard junior suite which is the lowest room option they had but somehow we’re still in awe of how beautiful the room, especially the bathroom was. The beach wasn’t nice but we knew this coming in, and honestly the resort is so nice I truly didn’t mind that. Our only complaint was that our A/C didn’t get cold and it was a bit uncomfortable at night sleeping in the heat & humidity. Also be cautious that the mosquitoes are very bad here. We came back with several bites but the resort is obviously aware of this and does provide repellent for you in your room. Other than that we absolutely loved it here and it will not be our last time at this property, or at the Secrets resort chain.
10
Maureen
Jan 29, 2025
·
Stayed 4 nights
My wife and I just stayed here for a 4 night quick trip (1/24-1/28). This was our first time in a Secrets resort. We loved this place! Pros - The food was fantastic! The drinks were great - a little on the weak side, but we didn’t mind since day drinking is hard. :-) Grounds were well maintained. Never had a hard time getting a chair at the pool if you were out there before 10am. Staff was super friendly! Rooms are very nice - we had a swim out room and loved the pool. Cons - The only place to get bottled water is in the room, and I had to ask more than once to get it refilled. (Meaning, ask twice in the same day because no one showed) However - they have a really cool room service secret cabinet that they can drop it in, so they don’t have to disturb you when dropping things off. Marco the bartender at the Mexican restaurant, Jacob who worked in the pool area, and Gloria who appeared to manage the rooftop Preferred restaurant were wonderful! It’s a beautiful place - we would go again for sure.
My wife and I just stayed here for a 4 night quick trip (1/24-1/28). This was our first time in a Secrets resort. We loved this place! Pros - The food was fantastic! The drinks were great - a little on the weak side, but we didn’t mind since day drinking is hard. :-) Grounds were well maintained. Never had a hard time getting a chair at the pool if you were out there before 10am. Staff was super friendly! Rooms are very nice - we had a swim out room and loved the pool. Cons - The only place to get bottled water is in the room, and I had to ask more than once to get it refilled. (Meaning, ask twice in the same day because no one showed) However - they have a really cool room service secret cabinet that they can drop it in, so they don’t have to disturb you when dropping things off. Marco the bartender at the Mexican restaurant, Jacob who worked in the pool area, and Gloria who appeared to manage the rooftop Preferred restaurant were wonderful! It’s a beautiful place - we would go again for sure.
10
Andrea
Dec 27, 2023
·
Stayed 3 nights
Very nice property, many pools and places to hang out during the day, we got Preferred Club (gets you access to rooftop dining/pool) Oceanfront Junior suite and it was superb - roomy, clean, new, beautiful view, al the amenities you need and mini fridge stocked with beverages and wine. The restaurants were all great and staff extremely nice and anticipating your needs at all times. I was thinking twice about the price before booking but it was well worth it! Resort of this caliber would cost you much more in US, so treat yourself, you won't regret it!
Very nice property, many pools and places to hang out during the day, we got Preferred Club (gets you access to rooftop dining/pool) Oceanfront Junior suite and it was superb - roomy, clean, new, beautiful view, al the amenities you need and mini fridge stocked with beverages and wine. The restaurants were all great and staff extremely nice and anticipating your needs at all times. I was thinking twice about the price before booking but it was well worth it! Resort of this caliber would cost you much more in US, so treat yourself, you won't regret it!
10
Michael
Aug 18, 2024
·
Stayed 5 nights
Great property. We stayed in 3618... great view of entire resort
Great property. We stayed in 3618... great view of entire resort
10
Morgan
Mar 19, 2025
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Stayed 4 nights
Spent 5 days here and absolutely loved it. Food was 10/10. The property is absolutely stunning and so well kept and clean. My only complaint was I booked on the preferred club for an ocean view king and as the ocean view was exceptional, they had construction on our side and the grounds were very unattractive to look at. That did not ruin our time at all just was a little disappointing. I’ve stayed at a few nicer resorts and this one takes the cake for me. Xcaret arte last year and I actually preferred moxche. It’s the perfect size for easy walk ability to everything but plenty of pools and areas to go if you want privacy. Can’t wait to come back.
Spent 5 days here and absolutely loved it. Food was 10/10. The property is absolutely stunning and so well kept and clean. My only complaint was I booked on the preferred club for an ocean view king and as the ocean view was exceptional, they had construction on our side and the grounds were very unattractive to look at. That did not ruin our time at all just was a little disappointing. I’ve stayed at a few nicer resorts and this one takes the cake for me. Xcaret arte last year and I actually preferred moxche. It’s the perfect size for easy walk ability to everything but plenty of pools and areas to go if you want privacy. Can’t wait to come back.
8
Carl
Jun 28, 2025
·
Stayed 6 nights
Excellent resort with extremely friendly staff and top notch service. The food was definitely above average for all inclusive resort. The beach was not in a good condition due to see weed. Multiple pools with different vibes. Amazing live music. Butlers (Cesar and Luis) were very good. Live entertainment team (Axel, Jasmine, Jose) were very engaging. Room was beautiful with an amazing view. However, the only reason I chose 4 rather than 5 is the TV malfunctioned several times and the room lights came on randomly in the middle of the night twice during our stay. Several other people had similar complaints regarding the lights. It seemed like something electrical was going on resort wide. Overall, we loved the resort and the staff, and would definitely consider coming back.
Excellent resort with extremely friendly staff and top notch service. The food was definitely above average for all inclusive resort. The beach was not in a good condition due to see weed. Multiple pools with different vibes. Amazing live music. Butlers (Cesar and Luis) were very good. Live entertainment team (Axel, Jasmine, Jose) were very engaging. Room was beautiful with an amazing view. However, the only reason I chose 4 rather than 5 is the TV malfunctioned several times and the room lights came on randomly in the middle of the night twice during our stay. Several other people had similar complaints regarding the lights. It seemed like something electrical was going on resort wide. Overall, we loved the resort and the staff, and would definitely consider coming back.
10
Aneesah
Aug 13, 2025
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Stayed 5 nights
Secrets Moxche was by far the best all inclusive that I've ever experienced. The staff were so attentive, friendly, helpful and knowledgeable. The dining options were awesome! Nearly all the food was amazing, great flavor, great portions, great presentation! (The scallops at the hibachi were not fully cooked). The rooms were gorgeous, although a tad dark. But that was just fine for setting a romantic mood. The only negative is the beach was full of seaweed and the water pretty dark. It's just too bad that such an amazing property doesn't have the beautiful blue water to go along with it.
Secrets Moxche was by far the best all inclusive that I've ever experienced. The staff were so attentive, friendly, helpful and knowledgeable. The dining options were awesome! Nearly all the food was amazing, great flavor, great portions, great presentation! (The scallops at the hibachi were not fully cooked). The rooms were gorgeous, although a tad dark. But that was just fine for setting a romantic mood. The only negative is the beach was full of seaweed and the water pretty dark. It's just too bad that such an amazing property doesn't have the beautiful blue water to go along with it.
8
Kelly Chenyi
Sep 1, 2024
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Stayed 3 nights
The room is amazing. Spacious clean, and updated. We love the modern architecture and decorative style! Builds maps can be a bit confusing but should be able to get familiar pretty soon. Not a lot of people, not crowded. Which we LOVED! gives much more sense of privacy and peacefulness. Restaurants are very good. Dinners were amazing! Would be possible wait time for popular restaurants. Only wish if there were more lunch options( we loved Seasoul especially). Room service menu is somewhat basic. But I love the secret box they have in the room. They have a lot of pools and some more private tubs. Many swim up bars. There beach/ocean might not be the best views. Not as clear and blue. But we loved their pool options so it wasn’t a big issue for us. Many entertainment activities WiFi could definitely be better, as you will often get weak signals/disconnected. Service overall is great, everyone was welcoming and helpful. There are always people by the pool area to help with any needs. Did notice towards end of the day the beach towels might not get restocked. Just had some an incident where one of the guy working at pool side was trying to take our chair for some other guests and stated we can either be in the pool or on the chair not both. And took our drinks and stuff away as we are telling him to find some other chair for the other guests. Other than this one incident we had a great time.
The room is amazing. Spacious clean, and updated. We love the modern architecture and decorative style! Builds maps can be a bit confusing but should be able to get familiar pretty soon. Not a lot of people, not crowded. Which we LOVED! gives much more sense of privacy and peacefulness. Restaurants are very good. Dinners were amazing! Would be possible wait time for popular restaurants. Only wish if there were more lunch options( we loved Seasoul especially). Room service menu is somewhat basic. But I love the secret box they have in the room. They have a lot of pools and some more private tubs. Many swim up bars. There beach/ocean might not be the best views. Not as clear and blue. But we loved their pool options so it wasn’t a big issue for us. Many entertainment activities WiFi could definitely be better, as you will often get weak signals/disconnected. Service overall is great, everyone was welcoming and helpful. There are always people by the pool area to help with any needs. Did notice towards end of the day the beach towels might not get restocked. Just had some an incident where one of the guy working at pool side was trying to take our chair for some other guests and stated we can either be in the pool or on the chair not both. And took our drinks and stuff away as we are telling him to find some other chair for the other guests. Other than this one incident we had a great time.
6
Stacie
Jun 25, 2024
·
Stayed 6 nights
For the large sum of money we paid for our stay (and upgraded to preferred) we were pretty disappointed that our room was not ready on time. Over an hour after check in and a long day of travel our room wasn’t even clean. The toilet had markings on wall and around base. The tub on the balcony did not have hot water despite other couples in the resort stating they did get hot water. They did upgrade our room to an oceanfront on day 3 of 6 to make up for the room issue but the new room had an improperly installed toilet seat and also no hot water on balcony. After 2nd day in new room someone did come to fix the toilet seat and check the hot water. We then had hot water for the tub for the last day. You cannot get alcohol served to the room without an extra charge which was disappointing for the amount you spend for all-inclusive. The room service menu was very limited with many selections listed as UNAVAILABLE. We were told they serve premium liquor but struggled to get Tito’s vodka (gluten free) and Captain Morgan’s Rum. They would tell us we could get this specific liquor at the Preferred bar inside the resort which was the complete opposite end of the main pool. Then when we did get there they never had it and told us no. After asking at all the bars all week and being told no they then delivered a bottle to my room the evening before we left. So as kind as that gesture was it was not helpful 12 hrs before our flight. I was not able to enjoy it and I felt bad they wasted it.
For the large sum of money we paid for our stay (and upgraded to preferred) we were pretty disappointed that our room was not ready on time. Over an hour after check in and a long day of travel our room wasn’t even clean. The toilet had markings on wall and around base. The tub on the balcony did not have hot water despite other couples in the resort stating they did get hot water. They did upgrade our room to an oceanfront on day 3 of 6 to make up for the room issue but the new room had an improperly installed toilet seat and also no hot water on balcony. After 2nd day in new room someone did come to fix the toilet seat and check the hot water. We then had hot water for the tub for the last day. You cannot get alcohol served to the room without an extra charge which was disappointing for the amount you spend for all-inclusive. The room service menu was very limited with many selections listed as UNAVAILABLE. We were told they serve premium liquor but struggled to get Tito’s vodka (gluten free) and Captain Morgan’s Rum. They would tell us we could get this specific liquor at the Preferred bar inside the resort which was the complete opposite end of the main pool. Then when we did get there they never had it and told us no. After asking at all the bars all week and being told no they then delivered a bottle to my room the evening before we left. So as kind as that gesture was it was not helpful 12 hrs before our flight. I was not able to enjoy it and I felt bad they wasted it.
8
Victoria
Oct 10, 2025
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Stayed 2 nights
Beautiful resort with many pools to choose from. The quality of the food is great. Overall very clean and the staff is beyond friendly and hospitable. The preferred club unlocks the rooftop area with the best pool and food IMO. Cons: the lighting the bathroom is horrible it’s impossible to get ready there. There are virtually no outlets in the rooms!!
Beautiful resort with many pools to choose from. The quality of the food is great. Overall very clean and the staff is beyond friendly and hospitable. The preferred club unlocks the rooftop area with the best pool and food IMO. Cons: the lighting the bathroom is horrible it’s impossible to get ready there. There are virtually no outlets in the rooms!!
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AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly, attentive and professional across the resort, with smooth check‑in for many and helpful concierges and butlers. Recurring complaints involve pushy sales presentations, uneven or slow restaurant service, and confusion about Preferred Club benefits when booked via third parties.
Related guest reviews
10
Barbara
Sep 30, 2025
·
Stayed 4 nights
Secrets Moxché was hands down one of the most incredible resort experience I’ve ever had! I had an amazing 5 day stay filled with amazing experiences. Upon arriving to the property I was greeted with smiles, warm welcomes of home from the staff, a great glass of champagne, a cool towel that smelled like pure bliss! I was started my check in process with Jael (who was amazing!) . My check-in was very smooth, Jael explained the various dining options, pool locations, keyless entry, ad had my room ready! When I entered by room I was extremely happy to see that the pictures did not disappoint. My room was clean, AC was nice and cold and my tropical view was nothing short of amazing. I decided to have a quick bit a Seasoul and enjoyed the first of many delicious meals. The restaurant was very clean, the staff was warm and welcoming and the food was fresh! After lunch I headed to the main pool and met Nicolas, who ended up being my go to pool bartender along with his two co-workers for my entire stay! The drinks were refreshing and I did not have a long wait. I had dinner at Bisou with Arnado as my server. He recommended so great options for me such as the mussels, salmon, and an amazing dessert made of chocolate and raspberries! I ended my night listening to smooth sounds of the live band located at Bamboo (while I can't remember their names, they definitely set the mood for a relaxing evening under the stars)! I also tried the Ember steakhouse ( Miguel was great)!
Secrets Moxché was hands down one of the most incredible resort experience I’ve ever had! I had an amazing 5 day stay filled with amazing experiences. Upon arriving to the property I was greeted with smiles, warm welcomes of home from the staff, a great glass of champagne, a cool towel that smelled like pure bliss! I was started my check in process with Jael (who was amazing!) . My check-in was very smooth, Jael explained the various dining options, pool locations, keyless entry, ad had my room ready! When I entered by room I was extremely happy to see that the pictures did not disappoint. My room was clean, AC was nice and cold and my tropical view was nothing short of amazing. I decided to have a quick bit a Seasoul and enjoyed the first of many delicious meals. The restaurant was very clean, the staff was warm and welcoming and the food was fresh! After lunch I headed to the main pool and met Nicolas, who ended up being my go to pool bartender along with his two co-workers for my entire stay! The drinks were refreshing and I did not have a long wait. I had dinner at Bisou with Arnado as my server. He recommended so great options for me such as the mussels, salmon, and an amazing dessert made of chocolate and raspberries! I ended my night listening to smooth sounds of the live band located at Bamboo (while I can't remember their names, they definitely set the mood for a relaxing evening under the stars)! I also tried the Ember steakhouse ( Miguel was great)!
6
WANESA
Jul 30, 2025
·
Stayed 3 nights
I normally stay with secrets hotel every year but different locations. We love secrets !!! For this location I was disappointed with the service. Compare to other locations Our whole group agree with the service need to be improve because most of the staff don’t following at the restaurant not paying attention at the Bar when we wanna order drinks. ignoring us which will have patients and We all tip!! But there are staff that are really nice Shout out to Cristina and Alberto at the preferred Bar they both are Amazing !! Daniel at Amber BBQ he was so attentive !! All the Bartenders at the Gypsy club was very nice The activities guider was all so very fun The hotel properties is really really nice clean and relax. I love the rooms and the pool around the properties
I normally stay with secrets hotel every year but different locations. We love secrets !!! For this location I was disappointed with the service. Compare to other locations Our whole group agree with the service need to be improve because most of the staff don’t following at the restaurant not paying attention at the Bar when we wanna order drinks. ignoring us which will have patients and We all tip!! But there are staff that are really nice Shout out to Cristina and Alberto at the preferred Bar they both are Amazing !! Daniel at Amber BBQ he was so attentive !! All the Bartenders at the Gypsy club was very nice The activities guider was all so very fun The hotel properties is really really nice clean and relax. I love the rooms and the pool around the properties
10
Christopher Joseph
Nov 10, 2024
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Stayed 5 nights
Staff service was excellent. Food was very good. The resort is very nice - it’s great that there are so many different pools and restaurants for a resort of this size. The major negative is the sales staff at check in trying to pressure you to come for a sales session.
Staff service was excellent. Food was very good. The resort is very nice - it’s great that there are so many different pools and restaurants for a resort of this size. The major negative is the sales staff at check in trying to pressure you to come for a sales session.
10
Matthew
Aug 18, 2025
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Stayed 5 nights
The property, food, service, and pools were all top tier and I have nothing but good things to say. One thing I didn’t like was that there was construction going on every day besides sunday on the Impressions roof top, which sucked because we had to pay extra to be there on that roof top. We actually ended up staying on the preferred roof top more often because there was no construction. Another thing that isn’t great is the smell of sea weed (although this is not the fault of secrets). One final thing that is not great about the resort is the beach. If you are looking for a nice beach, go to a different resort. Nobody was on the beach, and we didn’t stay at all at the beach. The resort was very safe and the staff very welcoming. Our butlers and waiters were the best service I have had at a resort. However, there was one event that made my wife feel extremely uncomfortable. During dinner one night, one of the servers was staring and whistling at my wife. I had found out after the fact, and raised the concern to one of our butlers. They assured us that this incident would be investigated, but we never heard back. This really bummed us out. Overall, I give it a 4/5 for the resort. It really was a nice resort and we enjoyed our time (besides the incidents that I highlighted above).
The property, food, service, and pools were all top tier and I have nothing but good things to say. One thing I didn’t like was that there was construction going on every day besides sunday on the Impressions roof top, which sucked because we had to pay extra to be there on that roof top. We actually ended up staying on the preferred roof top more often because there was no construction. Another thing that isn’t great is the smell of sea weed (although this is not the fault of secrets). One final thing that is not great about the resort is the beach. If you are looking for a nice beach, go to a different resort. Nobody was on the beach, and we didn’t stay at all at the beach. The resort was very safe and the staff very welcoming. Our butlers and waiters were the best service I have had at a resort. However, there was one event that made my wife feel extremely uncomfortable. During dinner one night, one of the servers was staring and whistling at my wife. I had found out after the fact, and raised the concern to one of our butlers. They assured us that this incident would be investigated, but we never heard back. This really bummed us out. Overall, I give it a 4/5 for the resort. It really was a nice resort and we enjoyed our time (besides the incidents that I highlighted above).
2
Jingjing
Nov 10, 2023
·
Stayed 3 nights
There was loud construction noise the first day we got to the resort. We called the front desk. They said they will handle it. We thought they will so we went out and enjoy the weather. By the time we went back to the hotel room. There were constant ringing on the phone. We pick it up and it is selling timeshare. We refused immediately. But we still found time share flying under our door later in the day. The 2nd day 8am in the morning, the time share thing called again. 8am!!!!!! We are here on vacation. We do not need a morning call like this. This is getting annoying and We refused again. And then at 9am, the construction next door started drilling with loud noise. Can’t they let us sleep? We called the front desk every fifteen minutes. And they said they will handle it in the phone every time. And nothing is solved. We couldn’t sleep at all. So we went out instead. And later in the day. Time share called again and again even after we refused it. We feel like we are being stalked and harassed by time share. This is not a vacation at all. We didn’t rest well. We didn’t sleep well.
There was loud construction noise the first day we got to the resort. We called the front desk. They said they will handle it. We thought they will so we went out and enjoy the weather. By the time we went back to the hotel room. There were constant ringing on the phone. We pick it up and it is selling timeshare. We refused immediately. But we still found time share flying under our door later in the day. The 2nd day 8am in the morning, the time share thing called again. 8am!!!!!! We are here on vacation. We do not need a morning call like this. This is getting annoying and We refused again. And then at 9am, the construction next door started drilling with loud noise. Can’t they let us sleep? We called the front desk every fifteen minutes. And they said they will handle it in the phone every time. And nothing is solved. We couldn’t sleep at all. So we went out instead. And later in the day. Time share called again and again even after we refused it. We feel like we are being stalked and harassed by time share. This is not a vacation at all. We didn’t rest well. We didn’t sleep well.
10
Shawna Michelle Van
Aug 11, 2025
·
Stayed 6 nights
It was everything I hoped it would be and more. The resort is absolutely stunning! There are so many pools and they were all incredible. Tons of restaurants and food options and everything we ate was amazing! The staff members are all so wonderful and helpful, they really try to know you and remember your orders and preferences. We never went without because everyone is so attentive and quick to be helpful. I literally can’t say enough good things - we will definitely be back!
It was everything I hoped it would be and more. The resort is absolutely stunning! There are so many pools and they were all incredible. Tons of restaurants and food options and everything we ate was amazing! The staff members are all so wonderful and helpful, they really try to know you and remember your orders and preferences. We never went without because everyone is so attentive and quick to be helpful. I literally can’t say enough good things - we will definitely be back!
10
sarah elizabeth
Nov 6, 2025
·
Stayed 6 nights
I have been to so many resorts in Mexico and this facility, the staff and the ambience were the best we have experienced, no question. We will be back. I loved the food and that the options and times for food were so plentiful. Janeth, our concierge, was incredibly helpful and so kind. Eddie, our housekeeper, kept our room so beautiful and was so sweet. Benito, our server, was so funny and helpful- and super fast! Rosario and Carmen are both so sweet and made me feel welcome and like I was their friend getting coffee.
I have been to so many resorts in Mexico and this facility, the staff and the ambience were the best we have experienced, no question. We will be back. I loved the food and that the options and times for food were so plentiful. Janeth, our concierge, was incredibly helpful and so kind. Eddie, our housekeeper, kept our room so beautiful and was so sweet. Benito, our server, was so funny and helpful- and super fast! Rosario and Carmen are both so sweet and made me feel welcome and like I was their friend getting coffee.
8
DIANE TOLEDO
Jun 13, 2025
·
Stayed 5 nights
We had spoken with Jorge about a 90 min presentation in exchange for two 80 min massages. We were promised it wouldn’t be more than 90 minutes and its was a No Pressure presentation. It took us 3 hrs total and they kept pressing us to buy and sign. Magically Jorge was gone the rest of the duration of our trip. The only good restaurants were Dos Almos and Ember. Suki had the worst sushi we have ever experienced. The Italian restaurants food was over cooked and bland. The resort is beautiful but the beach is Non Existent.
We had spoken with Jorge about a 90 min presentation in exchange for two 80 min massages. We were promised it wouldn’t be more than 90 minutes and its was a No Pressure presentation. It took us 3 hrs total and they kept pressing us to buy and sign. Magically Jorge was gone the rest of the duration of our trip. The only good restaurants were Dos Almos and Ember. Suki had the worst sushi we have ever experienced. The Italian restaurants food was over cooked and bland. The resort is beautiful but the beach is Non Existent.
6
Claudia Sabrina
Jun 17, 2025
·
Stayed 4 nights
The hotel itself was very nice. The pools were wonderful and clean. The food was great and the staff were attentive. I did not like the fact that we paid for the preferred package through Expedia and we were not given the same amenities as if we had paid through the hotel directly. We were supposed to be checked in at the preferred lounge, but they checked us in at the main desk. No one explained to us how to access certain areas, I had to google it. When we asked an attendant they let us know that because it was booked through a third party the amenities were not the same even though we paid for preferred. The butler box would only be emptied out if requested. Even if they delivered other items and left them in the box or cleaned our room, the dishes and cups would not be taken.
The hotel itself was very nice. The pools were wonderful and clean. The food was great and the staff were attentive. I did not like the fact that we paid for the preferred package through Expedia and we were not given the same amenities as if we had paid through the hotel directly. We were supposed to be checked in at the preferred lounge, but they checked us in at the main desk. No one explained to us how to access certain areas, I had to google it. When we asked an attendant they let us know that because it was booked through a third party the amenities were not the same even though we paid for preferred. The butler box would only be emptied out if requested. Even if they delivered other items and left them in the box or cleaned our room, the dishes and cups would not be taken.
2
Erik
Sep 17, 2025
·
Stayed 3 nights
I had a brand new very expensive cologne left at the property & they did not notify me that i left it behind nor did they call me back after i realized i had left it there I called about 5 times asking for it and they gave me the run around. One lady said she would ask and call me right back. The cologne isnt only expensive it was a gift for my birthday & was brand new. I really wish they would of owned up or tried to make it right. They did neither. Do not plan on staying at any secrets resorts
I had a brand new very expensive cologne left at the property & they did not notify me that i left it behind nor did they call me back after i realized i had left it there I called about 5 times asking for it and they gave me the run around. One lady said she would ask and call me right back. The cologne isnt only expensive it was a gift for my birthday & was brand new. I really wish they would of owned up or tried to make it right. They did neither. Do not plan on staying at any secrets resorts
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AI-generated summary based on recent guest reviews
Location
Set outside central Playa del Carmen, most activities require taxis; several guests say it isn’t walkable to much. The beach is small and often rocky or affected by seaweed and odor, so most people favor the pools.
Related guest reviews
8
William B
Mar 22, 2024
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Stayed 4 nights
Loved all the pools, however seating was hard to come by. Seats were taken by early morning. Also beach area was disappointing. Not able to swim due to rocks. Food was okay. Would have liked a better variety of wines that were included without paying ALOT of extra money. Only wines from Chili were included. Overall an absolutely beautiful property!
Loved all the pools, however seating was hard to come by. Seats were taken by early morning. Also beach area was disappointing. Not able to swim due to rocks. Food was okay. Would have liked a better variety of wines that were included without paying ALOT of extra money. Only wines from Chili were included. Overall an absolutely beautiful property!
10
Erika
Sep 15, 2025
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Stayed 4 nights
Beautiful property with amazing pools and great food. Beach was not great but the pools and delicious food totally made up for it. Loved the proximity to great Grand Coyote golf course too.
Beautiful property with amazing pools and great food. Beach was not great but the pools and delicious food totally made up for it. Loved the proximity to great Grand Coyote golf course too.
10
Tiare
Jul 12, 2024
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Stayed 3 nights
Beautiful property, only a couple years old. Had a hard time getting reasonably priced transport from the hotel and booking excursions, so unless you pre book you will be paying premium prices. Hotel is not within walkable distance of anything so plan accordingly. All in all though, beautiful property, well maintained and well appointed.
Beautiful property, only a couple years old. Had a hard time getting reasonably priced transport from the hotel and booking excursions, so unless you pre book you will be paying premium prices. Hotel is not within walkable distance of anything so plan accordingly. All in all though, beautiful property, well maintained and well appointed.
8
Sergio O
Nov 7, 2023
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Stayed 5 nights
The property had a modern look, but very small and compact. The beach area was almost non existent. If you want to enjoy the beach, this hotel is not for you.
The property had a modern look, but very small and compact. The beach area was almost non existent. If you want to enjoy the beach, this hotel is not for you.
10
Maren
Jun 7, 2025
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Stayed 4 nights
This was a beautiful resort. The staff is wonderful and the food top notch. We loved our trip. The beach was nice, but not as nice as the Akumal location. However, this location was closer to the airport and a little more convenient to access.
This was a beautiful resort. The staff is wonderful and the food top notch. We loved our trip. The beach was nice, but not as nice as the Akumal location. However, this location was closer to the airport and a little more convenient to access.
8
Shauna
Sep 17, 2024
·
Stayed 3 nights
My partner and I spent 3 nights at this resort. We stayed on the Secrets Moxche side and opted for the preferred package, ocean view room, which gave us access to a beautiful rooftop garden restaurant, and separate check-in lounge complete with its own bar and hors d\'oeuvres. We also had a concierge on our floor. The property is absolutely stunning! From the moment you arrive, you\'re met with breathtaking views and top-notch service. The food and drinks were delicious, but the drinks were not strong at all. The pools were plentiful, but very warm. I found myself wishing that at least one pool had cold water. There was a strong push to get us to agree to attend the resort\'s special tour ("vacation club presentation"), which was a bit aggravating. Despite mentioning to several staff members that we were celebrating my birthday, we didn\'t receive any special recognition (though we saw celebratory banners on many other hotel room doors). This was slightly disheartening. The resort seems to be geared towards couples; the vibe is very romantic. They do have a sports bar and a nightclub, but we only stopped in briefly to check these out. This was my 4th trip to Mexico and the first time I fell ill. Perhaps I was a bit too lax this time when it came to water consumption/ice cubes. I managed each day with the help of Pepto Bismol. Lastly, the beach was not swimmable. We knew this going in and it wasn\'t a deal breaker for us, but something to keep in mind if that is important to you.
My partner and I spent 3 nights at this resort. We stayed on the Secrets Moxche side and opted for the preferred package, ocean view room, which gave us access to a beautiful rooftop garden restaurant, and separate check-in lounge complete with its own bar and hors d\'oeuvres. We also had a concierge on our floor. The property is absolutely stunning! From the moment you arrive, you\'re met with breathtaking views and top-notch service. The food and drinks were delicious, but the drinks were not strong at all. The pools were plentiful, but very warm. I found myself wishing that at least one pool had cold water. There was a strong push to get us to agree to attend the resort\'s special tour ("vacation club presentation"), which was a bit aggravating. Despite mentioning to several staff members that we were celebrating my birthday, we didn\'t receive any special recognition (though we saw celebratory banners on many other hotel room doors). This was slightly disheartening. The resort seems to be geared towards couples; the vibe is very romantic. They do have a sports bar and a nightclub, but we only stopped in briefly to check these out. This was my 4th trip to Mexico and the first time I fell ill. Perhaps I was a bit too lax this time when it came to water consumption/ice cubes. I managed each day with the help of Pepto Bismol. Lastly, the beach was not swimmable. We knew this going in and it wasn\'t a deal breaker for us, but something to keep in mind if that is important to you.
10
Jimmy
Mar 3, 2025
·
Stayed 5 nights
Overall, this is by far the best place we've ever stayed. The resort has everything you need including a pharmacy, sports bar, and a small night club. There are 7 pools, some of which are small and have a private feel and lots of really tasty restaurants. We had an ocean front room which is a little misleading. You're not on the ocean with access to the beach. You have a room with a view of the pools and ocean. Don't get me wrong, it was beautiful and I absolutely would book this room again. It just isn't really oceanfront. It's also easy enough to grab a taxi if you want to explore the local area. We only left the resort once to go on an excursion to the Mayan ruins, snorkel with the turtles and stingrays, and swim in a real cenote. **Pros** - Numerous restaurants - Lot's of entertainment - Highly attentive staff - Safe area - There are also private vendors on the beach where you can rent jet skis, parasail, or get a massage. **Cons** - Snorkeling wasn't available despite it being advertised. - Anytime we went to the VIP area, staff would try to get you to attend a timeshare presentation for Secrets Impression. In 5 days we stayed at the resort, we were approached 4 times.
Overall, this is by far the best place we've ever stayed. The resort has everything you need including a pharmacy, sports bar, and a small night club. There are 7 pools, some of which are small and have a private feel and lots of really tasty restaurants. We had an ocean front room which is a little misleading. You're not on the ocean with access to the beach. You have a room with a view of the pools and ocean. Don't get me wrong, it was beautiful and I absolutely would book this room again. It just isn't really oceanfront. It's also easy enough to grab a taxi if you want to explore the local area. We only left the resort once to go on an excursion to the Mayan ruins, snorkel with the turtles and stingrays, and swim in a real cenote. **Pros** - Numerous restaurants - Lot's of entertainment - Highly attentive staff - Safe area - There are also private vendors on the beach where you can rent jet skis, parasail, or get a massage. **Cons** - Snorkeling wasn't available despite it being advertised. - Anytime we went to the VIP area, staff would try to get you to attend a timeshare presentation for Secrets Impression. In 5 days we stayed at the resort, we were approached 4 times.
8
PAULA
Aug 9, 2025
·
Stayed 4 nights
Excellent facility and amenities. July was crowded so limited options on reszaurants and food. Rates lower thru Hyatt- Expedia would allow us to switch. Beach was horrible with seaweed - tractors on beach everyday. Small beach and unusable but the 6-7 pools were amazing and rocking everyday or you could enjoy relaxing quiet pools. Great concierge - Beatti was the best!!
Excellent facility and amenities. July was crowded so limited options on reszaurants and food. Rates lower thru Hyatt- Expedia would allow us to switch. Beach was horrible with seaweed - tractors on beach everyday. Small beach and unusable but the 6-7 pools were amazing and rocking everyday or you could enjoy relaxing quiet pools. Great concierge - Beatti was the best!!
8
Feruza
Jul 17, 2024
·
Stayed 6 nights
The resort is good. The only issue is the beach a lot of stones and rocks on the beach.
The resort is good. The only issue is the beach a lot of stones and rocks on the beach.
10
Nelson Alexander
Jun 29, 2024
·
Stayed 7 nights
Secrets Moxche is outstanding. The staff are very friendly and helpful. The 5 star restaurants are truly 5 stars with variety, Japanese, Mexican, French, steak house, seafood, you name it, even a buffet and rooftop brunch with pool. Nearby you have La Quinta which is a long boardwalk, several miles long, of shopping, restaurants, and bars. All in all, I couldn’t have asked for a better experience. Will definitely return.
Secrets Moxche is outstanding. The staff are very friendly and helpful. The 5 star restaurants are truly 5 stars with variety, Japanese, Mexican, French, steak house, seafood, you name it, even a buffet and rooftop brunch with pool. Nearby you have La Quinta which is a long boardwalk, several miles long, of shopping, restaurants, and bars. All in all, I couldn’t have asked for a better experience. Will definitely return.
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AI-generated summary based on recent guest reviews
Dining
Food quality is frequently praised as among the best for an all‑inclusive, with many restaurants and late‑night taco stands. Common negatives are long dinner waits with no reservations or dinner buffet, vegan labeling inconsistencies, limited included top‑shelf liquor or wine, and occasional reports of illness.
Related guest reviews
10
Stephanie
Oct 6, 2025
·
Stayed 4 nights
The food was phenomenal!!! The facilities are very clean and well kept. We had an issue with a musty smell in our room that we mentioned, and they had resolved by the time we were back from dinner! The staff was outstanding, special shoutout to the entertainment team: Monica, Cristian, Miguel! We will 100% be back to Secrets Moxché.
The food was phenomenal!!! The facilities are very clean and well kept. We had an issue with a musty smell in our room that we mentioned, and they had resolved by the time we were back from dinner! The staff was outstanding, special shoutout to the entertainment team: Monica, Cristian, Miguel! We will 100% be back to Secrets Moxché.
10
Kelly
Sep 9, 2023
·
Stayed 4 nights
The lagoon and pools are exceptional, and the rooms are beautifully appointed and comfortable. Our only complaints were that there weren’t any beach umbrellas around the center pool area which made it difficult to enjoy because you’re in full sun all day. The other issue was that the steak house charged an extra $130-$250 for the steaks. There was no steak on the menu that was part of the all-inclusive package. We will definitely be back for another trip, though. This resort is one of the nicest we’ve been to, and we’ve been coming to Mexico for 20 years.
The lagoon and pools are exceptional, and the rooms are beautifully appointed and comfortable. Our only complaints were that there weren’t any beach umbrellas around the center pool area which made it difficult to enjoy because you’re in full sun all day. The other issue was that the steak house charged an extra $130-$250 for the steaks. There was no steak on the menu that was part of the all-inclusive package. We will definitely be back for another trip, though. This resort is one of the nicest we’ve been to, and we’ve been coming to Mexico for 20 years.
10
Melissa
Oct 8, 2025
·
Stayed 5 nights
Real review from someone who’s been to over 20 all-inclusives! This resort is truly a foodie’s paradise. If you’ve been to other all-inclusives, you know the food is usually just okay — but not here. Every meal was impressive. At night, you’ll find little food stands like a taco truck, a fruit-and-crepe cart, and even a fresh juice station. Everything tastes fresh and made with care. There are plenty of restaurants, and none require reservations, which I loved — though be prepared for a bit of a wait during busy times (we waited up to two hours once). It’s not a big deal though; you can grab a drink and hang out until your table is ready. The resort itself is stunning. There are so many pools and quiet corners that it never feels crowded. The steakhouse was a highlight — the bone marrow tartare and ceviche were incredible. We had an oceanfront room. The view was nice, but the beach itself isn’t the typical turquoise-blue water you’d expect from Cancun — so if you’re coming for the beach, keep that in mind. You definitely trade a “wow” beach for amazing food and resort quality here. We also upgraded to the Preferred Club. The main perks were a private check-in area with snacks, and access to the rooftop pool and restaurant, which were both worth it for the quieter vibe and great service. Overall, we loved our stay and will only book Secrets Resorts moving forward. Highly recommend for couples who value great food, great service, and a relaxing, upscale atmosphere.
Real review from someone who’s been to over 20 all-inclusives! This resort is truly a foodie’s paradise. If you’ve been to other all-inclusives, you know the food is usually just okay — but not here. Every meal was impressive. At night, you’ll find little food stands like a taco truck, a fruit-and-crepe cart, and even a fresh juice station. Everything tastes fresh and made with care. There are plenty of restaurants, and none require reservations, which I loved — though be prepared for a bit of a wait during busy times (we waited up to two hours once). It’s not a big deal though; you can grab a drink and hang out until your table is ready. The resort itself is stunning. There are so many pools and quiet corners that it never feels crowded. The steakhouse was a highlight — the bone marrow tartare and ceviche were incredible. We had an oceanfront room. The view was nice, but the beach itself isn’t the typical turquoise-blue water you’d expect from Cancun — so if you’re coming for the beach, keep that in mind. You definitely trade a “wow” beach for amazing food and resort quality here. We also upgraded to the Preferred Club. The main perks were a private check-in area with snacks, and access to the rooftop pool and restaurant, which were both worth it for the quieter vibe and great service. Overall, we loved our stay and will only book Secrets Resorts moving forward. Highly recommend for couples who value great food, great service, and a relaxing, upscale atmosphere.
10
Sam
Jun 11, 2025
·
Stayed 5 nights
Secrets Moxché was hands down the most incredible resort experience I’ve ever had. We traveled with a group of 7 couples, and from start to finish, everything exceeded expectations. The property is absolutely stunning — easily the most beautiful all-inclusive we’ve ever stayed at. What truly set it apart was the exceptional staff, the top-shelf drinks, and most importantly, the unbelievable food. Every dining option was next-level — by far the best cuisine I’ve ever had at a resort. From casual bites to elegant dinners, every meal was a highlight. This trip was unforgettable, and we’re already talking about coming back. If you’re considering Secrets Moxché, book it — you won’t regret it!
Secrets Moxché was hands down the most incredible resort experience I’ve ever had. We traveled with a group of 7 couples, and from start to finish, everything exceeded expectations. The property is absolutely stunning — easily the most beautiful all-inclusive we’ve ever stayed at. What truly set it apart was the exceptional staff, the top-shelf drinks, and most importantly, the unbelievable food. Every dining option was next-level — by far the best cuisine I’ve ever had at a resort. From casual bites to elegant dinners, every meal was a highlight. This trip was unforgettable, and we’re already talking about coming back. If you’re considering Secrets Moxché, book it — you won’t regret it!
10
Rizah
Jul 17, 2024
·
Stayed 7 nights
Beautiful property, good food and entertainment. The best part of the whole experience was the staff there. It really felt like you are at home and not in another country. All the staff there were professional and courteous and we made even some friends with. Extra thanks to Jose and Miquel, Pedro, Edi, Miriam and Ivan for making our vacation extra special. CONS: Compared to other 5 star resorts, no restaurant or steak house offers any prime steaks unless you pay up or upgrade.
Beautiful property, good food and entertainment. The best part of the whole experience was the staff there. It really felt like you are at home and not in another country. All the staff there were professional and courteous and we made even some friends with. Extra thanks to Jose and Miquel, Pedro, Edi, Miriam and Ivan for making our vacation extra special. CONS: Compared to other 5 star resorts, no restaurant or steak house offers any prime steaks unless you pay up or upgrade.
8
Jimmy
Jul 16, 2024
·
Stayed 3 nights
The property was very clean, pools are excellent, food is good. The liquor choice at all the bars is very below average for this type of resort and at the price. Absolutely no top shelf options available.
The property was very clean, pools are excellent, food is good. The liquor choice at all the bars is very below average for this type of resort and at the price. Absolutely no top shelf options available.
10
julio
Apr 23, 2025
·
Stayed 3 nights
I don’t like They don't have a buffet option at night. The restaurants are very full from 7 p.m. to 9 p.m., and the wait is very long.
I don’t like They don't have a buffet option at night. The restaurants are very full from 7 p.m. to 9 p.m., and the wait is very long.
8
Madelyn
Oct 22, 2025
·
Stayed 5 nights
We loved the different pools available at the resort and the service was wonderful. The resort could improve in the consistency of vegan options, especially because they advertise a vegan menu at many restaurants. We would have loved to see a vegan protein option like tofu at the buffet and would appreciate the prepared foods at the buffet being clearly marked as vegan because it was hard to tell how things were prepared. We also found that items marked as vegan on the menu at restaurants were occasionally reported to us as containing dairy, so we lost some confidence in the vegan menu options. We ordered the vegan burger from room service twice and it came with different ingredients, which also made us wonder whether it was consistently being prepared vegan. We would also love to see a vegan dessert option at the CoCo cafe other than sorbet. Plant based milk was readily available and we had several delicious meals here, but making a few changes to those areas would have made it an exceptional stay for us!
We loved the different pools available at the resort and the service was wonderful. The resort could improve in the consistency of vegan options, especially because they advertise a vegan menu at many restaurants. We would have loved to see a vegan protein option like tofu at the buffet and would appreciate the prepared foods at the buffet being clearly marked as vegan because it was hard to tell how things were prepared. We also found that items marked as vegan on the menu at restaurants were occasionally reported to us as containing dairy, so we lost some confidence in the vegan menu options. We ordered the vegan burger from room service twice and it came with different ingredients, which also made us wonder whether it was consistently being prepared vegan. We would also love to see a vegan dessert option at the CoCo cafe other than sorbet. Plant based milk was readily available and we had several delicious meals here, but making a few changes to those areas would have made it an exceptional stay for us!
10
Sebastian
Jan 7, 2025
·
Stayed 10 nights
Beautiful resort that is very luxurious, staff was amazing and every little detail is looked after , the pools could use some more cleaning in the mornings but overall very well taken care of property . The beach was beautiful , the only thing I will make mention of is the chairs fill up fast and if you do not get there early enough you will be left looking for a spot. The food while amazing was a bit of a frustrating experience in the evenings as the resort doesn’t offer a buffet option for dinner and only restaurant dining with no reservations, most times the wait to get into three restaurants was an hour which makes it tough to see a show or plan your evening . My recommendation would be to open a buffet for dinners for people who do not want to wait with a buzzer for long periods of time , past that we loved it and will be going back.
Beautiful resort that is very luxurious, staff was amazing and every little detail is looked after , the pools could use some more cleaning in the mornings but overall very well taken care of property . The beach was beautiful , the only thing I will make mention of is the chairs fill up fast and if you do not get there early enough you will be left looking for a spot. The food while amazing was a bit of a frustrating experience in the evenings as the resort doesn’t offer a buffet option for dinner and only restaurant dining with no reservations, most times the wait to get into three restaurants was an hour which makes it tough to see a show or plan your evening . My recommendation would be to open a buffet for dinners for people who do not want to wait with a buzzer for long periods of time , past that we loved it and will be going back.
4
Joel
Aug 8, 2025
·
Stayed 8 nights
We got sick from the food on the first day. Recovery from bacterial infection took 3 weeks. Service is not good in restaurants. Wait time to eat dinner is ridiculous - should have the buffet available for dinner. Property is beautiful, and bed and room is very comfortable. Not thrilled about grounds staff moving our personal items from lounge chairs when we went to eat a meal.
We got sick from the food on the first day. Recovery from bacterial infection took 3 weeks. Service is not good in restaurants. Wait time to eat dinner is ridiculous - should have the buffet available for dinner. Property is beautiful, and bed and room is very comfortable. Not thrilled about grounds staff moving our personal items from lounge chairs when we went to eat a meal.
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AI-generated summary based on recent guest reviews
10
LIZA
Aug 11, 2026
·
Stayed 5 nights
We really enjoyed our stay. It was very beautiful. A couple of the pools were closed for maintenance and during this timeframe the ocean has a lot of seaweed so that would be my only thing is watch for that part but it was such an amazing time and the lagoon they have their made up for not being able to go swim in the ocean.
We really enjoyed our stay. It was very beautiful. A couple of the pools were closed for maintenance and during this timeframe the ocean has a lot of seaweed so that would be my only thing is watch for that part but it was such an amazing time and the lagoon they have their made up for not being able to go swim in the ocean.
10
jaime
Jul 9, 2026
·
Stayed 3 nights
Hotel is beautiful, the pool In the middle is amazing, the beach is so, so, but with the pool is awesome, different pools to pick, restaurants so delicious, staff was great. We loved the cafe which open 24 hours 😁. Honestly I do recommend it
Hotel is beautiful, the pool In the middle is amazing, the beach is so, so, but with the pool is awesome, different pools to pick, restaurants so delicious, staff was great. We loved the cafe which open 24 hours 😁. Honestly I do recommend it
10
Michael
Jul 7, 2026
·
Stayed 4 nights
I loved this place. I’m not a big all inclusive fan but the food and drinks here were excellent.
I loved this place. I’m not a big all inclusive fan but the food and drinks here were excellent.
10
Yan
Jul 5, 2026
·
Stayed 4 nights
Clean room. Great staff. Tasteful design of rooms and overall property.
Clean room. Great staff. Tasteful design of rooms and overall property.
10
Russell
Jun 2, 2026
·
Stayed 6 nights
Fantastic Food! Ember Restaurant was delicious!
Fantastic Food! Ember Restaurant was delicious!
FAQs about Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
Is parking available at the property?
Yes, free valet parking is available on-site.
What type of breakfast is offered and what are the serving hours?
Breakfast options include room service and can be enjoyed at the Market Cafe, one of the property's 10 restaurants. Specific serving hours are not detailed.
Does the property allow pets?
Yes, pets are allowed in specific rooms only, with a maximum fee of USD 65 per pet, per night. A pet deposit of USD 65 per night is also required.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Are airport shuttle services available?
Yes, airport shuttle services are available. Specific pricing and arrangements can be made by contacting the property directly.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Specific details on pool access features are not provided.
Where is the property located in relation to key landmarks?
The property is located in Playa del Carmen (Corasol), within a 15-minute drive of Gran Coyote Golf and El Camaleón Mayakoba Golf Course. It is 5.8 miles from Mamitas Beach and 5.9 miles from Quinta Avenida.
Does the property have a swimming pool?
Yes, there are 7 outdoor pools, including an infinity pool and a rooftop pool. Pool access is available from 8:00 AM to 6:00 PM.
What are the hotel's policies for guests staying with children?
Children are not permitted at this adults-only property, and guests must be at least 18 years old to stay.
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Instant AI responses are based on hotel information
Considering this hotel for your Playa del Carmen trip?
How much do rooms usually cost at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
Over the next 60–90 days, room rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive in Playa del Carmen typically land around $685 a night for two guests, ranging from $540 to $1,022 on peak dates.
When is the best time to visit Secrets Moxché Playa del Carmen - Adults Only - All Inclusive to avoid the crowds?
The quietest time to visit Secrets Moxché Playa del Carmen - Adults Only - All Inclusive in Playa del Carmen is August, while demand peaks in September. Expect much lighter crowds in July and August compared with the busier early autumn stretch.
Which month has the lowest rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
September is the cheapest month to stay at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive in Playa del Carmen, averaging $506 a night; February is the priciest month at $1,109. The quietest month differs — August is the least busy for arrivals even though September has the lowest rates.
What’s nearby Secrets Moxché Playa del Carmen - Adults Only - All Inclusive and what type of hotel is it?
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive sits in Quintana Roo steps from Playa del Carmen Main Beach and Quinta Avenida, with nearby spots like Mamitas Beach and Playa Xcalacoco for beach time and diving at Chun-Zumbul. The property leans luxury and romantic, with spa and golf-friendly amenities ideal for couples and relaxation-focused travellers.
How do Secrets Moxché Playa del Carmen - Adults Only - All Inclusive’s rates compare with other hotels in Playa del Carmen?
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive has a typical median of $676 a night versus about $349 for comparable hotels in Playa del Carmen, and it is cheaper than 5 of 19 nearby comparable properties.
How does the nightly price at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive in Playa del Carmen compare to recent weeks?
The current price at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive in Playa del Carmen is $374 per night for 2 guests, which is low for this hotel: about 25% below its $512 average over the last 60 days. Most nights over that period fell between $399 and $766.
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 338.20636120336917USD
- 2026-09-17: 346.80730601708984USD
- 2026-09-18: 436.26615336468507USD
- 2026-09-19: 436.0979053515015USD
- 2026-09-20: 373.3333479641724USD
- 2026-09-21: 374.2307523522949USD
- 2026-09-22: 374.1848760741577USD
- 2026-09-23: 372.2302876747437USD
- 2026-09-24: 416.402879711731USD
- 2026-09-25: 417.7765435548096USD
- 2026-09-26: 417.7765435548096USD
- 2026-09-27: 390.9636961343384USD
- 2026-09-28: 492.6840723562012USD
- 2026-09-29: 419.8916464376831USD
- 2026-09-30: 492.6840723562012USD
- 2026-10-01: 533.8420575213623USD
- 2026-10-02: 533.8420575213623USD
- 2026-10-03: 631.1337107189942USD
- 2026-10-04: 420.039948242981USD
- 2026-10-05: 419.8916464376831USD
- 2026-10-06: 419.93846753619385USD
- 2026-10-07: 420.039948242981USD
- 2026-10-08: 578.9001212150879USD
- 2026-10-09: 588.4992162634278USD
- 2026-10-10: 588.4758407075195USD
- 2026-10-11: 492.8128828671265USD
- 2026-10-12: 419.93846753619385USD
- 2026-10-13: 418.8848178529663USD
- 2026-10-14: 419.8916464376831USD
- 2026-10-15: 498.6657301410523USD
- 2026-10-16: 497.026711746399USD
- 2026-10-17: 589.1812365997315USD
- 2026-10-18: 418.61165978497314USD
- 2026-10-19: 419.99312714447024USD
- 2026-10-20: 492.6840723562012USD
- 2026-10-21: 492.8128828671265USD
- 2026-10-22: 525.3269863815918USD
- 2026-10-23: 619.0138349140625USD
- 2026-10-24: 614.8057449437256USD
- 2026-10-25: 492.8128828671265USD
- 2026-10-26: 492.6840723562012USD
- 2026-10-27: 418.8848178529663USD
- 2026-10-28: 492.6840723562012USD
- 2026-10-29: 589.1812365997315USD
- 2026-10-30: 497.36233293908697USD
- 2026-10-31: 498.5564459178467USD
- 2026-11-01: 474.15859436547856USD
- 2026-11-02: 475.4541880510254USD
- 2026-11-03: 475.4541880510254USD
- 2026-11-04: 475.29027921289065USD
- 2026-11-05: 680.4009841701661USD
- 2026-11-06: 678.6215024799806USD
- 2026-11-07: 817.4723045747071USD
- 2026-11-08: 585.3929268220215USD
- 2026-11-09: 585.3929268220215USD
- 2026-11-10: 744.9114296343995USD
- 2026-11-11: 1041.118705580078USD
- 2026-11-12: 863.7284704887696USD
- 2026-11-13: 982.8223087192383USD
- 2026-11-14: 866.6474755361329USD
- 2026-11-15: 637.1154734838867USD
- 2026-11-16: 637.2637752891847USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Some water is reused through a grey water recycling system
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Pool access available from 8:00 AM to 6:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet deposit: USD 65 per night
- Pet fee: USD 65 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Activities
Swimming pool
Tennis Courts
Garden
Golf Course (nearby)
Beach (Nearby)
Scuba Diving
Windsurfing
Karaoke
Billiards
Fishing
Pool Outdoor
Live Music
Bicycle Tour Information
Evening Entertainment
Pool (Infinity)
Outdoor Furniture
Pool (Rooftop)
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Parking
Parking
Airport shuttle
Valet Parking
Free Parking
Parking Onsite
Internet
Free Wi-Fi
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Massage
Spa & Wellness Centre
Barber/Beauty Shop
Facial Treatments
Poolside Bar
Breakfast in the Room
Adults Only
Snack Bar/Deli
Services
Business Center
Tour Desk
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services