Candlewood Suites Atlanta - Smyrna by IHG

Much, much better than expected! Never have I said this about any hotel reservation! Especially one in this price point. We had a very spacious king suite and a 2 queen bed suite. King suite was my accommodation and I had so much space to work, relax and get ready. Hard to find hotel down a road not quite noticed on my gps nor is signage the best, upon driving up it’s very unassuming… however the rooms are amazing! No restaurant but no problem just be aware Full size fridge and kitchenette Highly recommend

Awakened by fire alarm at about 12:30 am. Unable to reach desk. Alarmed for about 5 minutes. Finally reached desk after getting dressed. False alarm. Took 2 hours to get back to sleep.

I’m not pleased because I booked this hotel precisely because they included ev charging among their amenities. I paid extra over other hotels because I needed this. When I arrived, I found that none of them worked. This is a very important feature for those of us who have EVs. Please don’t advertise it if you don’t have it or it doesn’t work. Very disappointed.

This is the UHaul truck of hotels. It's affordable, very functional, but completely no frills. Amenities are a small self-service "shop" with a limited selection of soda, snacks, and HBA. The upside is that is was clean and the bed was very comfortable. It has a "French Kitchen" with a small cooktop, fridge, microwave and dishwasher which could be useful for an extended stay. The downside is that it is totally devoid of any charm or human warmth. Also, the internet was very sporadic. As I said, if you need a clean, comfortable place to sleep for a decent price, this is your place. If you're looking for a place to "stay," I'd go a click or two up on the amenities. Also, as an adult man, I felt a little uneasy walking in the neighborhood - to the extent you can walk anywhere in this part of Atlanta. I don't know if I would want my wife or kids walking around the hotel, particularly in the evening.

Allen and Janelle are awesome , and took great care of us while we were staying at candlewood. I absolutely loved the set up in the rooms and the free laundry is a plus !!! Thank you Allen and Janelle for all your help. They deserve a raise .

Great place to spend the night. Very clean and dog friendly as well.

Not a good experience! Nothing at the hotel was complimentary not even a cup of water. You even had to pay for the coffee you made downstairs. Refrigerator didn’t work and I couldn’t even get a complimentary bottle of water. Probably won’t be booking again.

Checkin on Wednesday started at 4. Although it shows 3 on Expedia. The next day people were cheching in at 3. I guess it just depends on staffing. Every day i had to go.to front desk to reset my door key. There is no quiet business office to do any work.

The room was immaculate and the hotel in all is very well kept. It was a plus that they offered a free laundry room onsite. We will for sure stay here again!

The overnight front desk staff was very friendly and told me exactly where to park for convenience to my room. Plenty of parking for EVs. The kitchen area is nice and comes furnished with dishes and cookware as well. The bathroom was very large and is filled with all Dove products. Only issue was the trash wasn't taken out and the fridge had an open drink inside.

Amazing! This will be the default option for future travels. Check-in was super easy, staff was very friendly, room and bathroom were both very clean, and the kitchen looked immaculate. I only wish I’d stayed longer so I could use it properly.

The staff were great and the place was very clean

The room and bathroom were very clean. However, the WiFi was a little slow and the carpet had a distinct foul smell. But once in the room for a while, we got used to the smell. We enjoyed everything else!

I shared with the customer service team that it was the cleanest establishment I have ever been in and I have done a lot of traveling for work and stayed in a lot of places.

Clean and quiet. The staff were friendly as well.

5 stars. Super quick check in. The staff were super friendly. The cleaning staff were bubbly and cheerful. Very clean, rooms were nice

Very clean property and everyone is great

The room was immaculate and the hotel in all is very well kept. It was a plus that they offered a free laundry room onsite. We will for sure stay here again!

The overnight front desk staff was very friendly and told me exactly where to park for convenience to my room. Plenty of parking for EVs. The kitchen area is nice and comes furnished with dishes and cookware as well. The bathroom was very large and is filled with all Dove products. Only issue was the trash wasn't taken out and the fridge had an open drink inside.

Room interior is nice however not everything seemed fully clean. Also check in starts at 4 despite the websites saying 3 so we were unable to check in before our event as planned.

Much, much better than expected! Never have I said this about any hotel reservation! Especially one in this price point. We had a very spacious king suite and a 2 queen bed suite. King suite was my accommodation and I had so much space to work, relax and get ready. Hard to find hotel down a road not quite noticed on my gps nor is signage the best, upon driving up it’s very unassuming… however the rooms are amazing! No restaurant but no problem just be aware Full size fridge and kitchenette Highly recommend

This is the UHaul truck of hotels. It's affordable, very functional, but completely no frills. Amenities are a small self-service "shop" with a limited selection of soda, snacks, and HBA. The upside is that is was clean and the bed was very comfortable. It has a "French Kitchen" with a small cooktop, fridge, microwave and dishwasher which could be useful for an extended stay. The downside is that it is totally devoid of any charm or human warmth. Also, the internet was very sporadic. As I said, if you need a clean, comfortable place to sleep for a decent price, this is your place. If you're looking for a place to "stay," I'd go a click or two up on the amenities. Also, as an adult man, I felt a little uneasy walking in the neighborhood - to the extent you can walk anywhere in this part of Atlanta. I don't know if I would want my wife or kids walking around the hotel, particularly in the evening.

Didnt expect the rooms to be as big as they were with a full kitchen super cool

Very clean. nice staff. Room was set up nicely. Great place for people who want to stay on budget. No breakfast. Starbucks within a few hundred feet.

I arrived here late in the evening after driving all day. I was greeted by a very friendly gentleman (Alan, I think. I am sorry, I was sooo tired). He the perfect combination of efficient and friendly. My room was clean and comfortable. I only stayed overnight, but the property would be great for a work trip situation.

The room and bathroom were very clean. However, the WiFi was a little slow and the carpet had a distinct foul smell. But once in the room for a while, we got used to the smell. We enjoyed everything else!

Staff was excellent Room was in need of serious repairs AC was not functioning

Helpfull staff and clean comfortable room. Well equipped for longer stay.

With the AC had gotten the room colder. Never got lower than 73

I didn’t really want to give a bad review. Staff was super nice and the room was awesome. I just have one thing that really made it miserable. Our AC in the room did not work. The first night we went down to the desk and asked if someone could come look at it and they said maintenance will be right up. He never came. I am someone that can’t absolutely sleep in the heat! We ended up having to ask the next day two more times for them to look at it. It did finally got fixed, but that first night and half was miserable.

I highly disapprove and do not recommend this hotel! On 11/21/24,when I arrived to check in at this hotel, which was a little after 9pm, the room I booked was not available. I did not receive a call nor email from the hotel and Expedia with this change. I drove several hours to get there. I wasn't informed until after I checked in, paid, and went into my room. There was only one bed. I booked a room with 2 queen beds, as there were three guests, including myself.The receptionist lied, stating that the hotel didn't even offer rooms with double beds, when clearly their website shows rooms with double beds.She also stated that Exepedia booking site makes errors all the time reagarding booking at their facility and availability. I informed her that Ive never encountered an issue like this through any third party booking site and canceled my reservation, as unable to accomodate us, requested full refund. I spoke to the manager and she stated her staff gave my room to another guest. The receptionist then confirmed that this was the problem after she lied repeatedly. Why even check me in and take my money? Please dont stay at this hotel. They're very dishonest and who knkws what else. For all third-party booking sites, please dont do business with them.

I arrived here late in the evening after driving all day. I was greeted by a very friendly gentleman (Alan, I think. I am sorry, I was sooo tired). He the perfect combination of efficient and friendly. My room was clean and comfortable. I only stayed overnight, but the property would be great for a work trip situation.

Had a great stay! Shout out to Jesse at the front desk. He turned a booking issue into a good experience. He went out of his way to help!!!

I stood in the lobby for over 10 minutes before this young girl FINALLY walked around to acknowledge me. Just seemed like I was inconveniencing her. Check out was the same energy from her. No thank you for saying with us or anything just took my keys and walked away. The room was spotless and decorated very well. Linens were fresh and plentiful. Overall stay was excellent but the front desk girl needs some training on how to interact with guests. Small things like this go a long way.

Allen and Janelle are awesome , and took great care of us while we were staying at candlewood. I absolutely loved the set up in the rooms and the free laundry is a plus !!! Thank you Allen and Janelle for all your help. They deserve a raise .

5 stars. Super quick check in. The staff were super friendly. The cleaning staff were bubbly and cheerful. Very clean, rooms were nice

The hotel checked no one in until 45 minutes after what they said was the check-in time - which was an hour after what Hotels.com said was the check-in time. When we finally got a room, there was a man in the bed watching TV. We left.

Allen was a super nice - all staff was extremely friendly. Great hotel!

The hotel and staff were above my expectations. The front desk Mr. Allen went above and beyond to locate a few left behind items after we checked out. He returned my call to inform me that he had them we were less than 12 miles away and went back for them. Allen was so polite.

Front staff was friendly and helpful

Close to the ballpark where I didn't have to drive in Atlanta rush hour traffic.

The hotel HVAC was so cold outside the room and the HVAC in the room could not be turned off and took forever to adjust temperature of room. Area was very unsettling

In town for a weekend of Braves games. Friendly front dest staff, clean and quiet room. Walking distance to several places to eat and a target. Safe neighborhood, and easy Lyft/uber to The Battery.

Chose this hotel due to it’s proximity to Truist Park. It was clean, quiet, and provided everything we needed to avoid eating out while also enjoying our week in ATL!

Very close to dining options and the Truest ballpark Nice and clean Staff was professional and nice

The location is walkable to truist park. The hotel doesn’t provide cleaning services or daily fresh towels. They didn’t notify us of this upon check in. The set up of the room was strange. The hotel was generally clean and updated.

Good distance from Truist Park and the staff is very friendly

The hotel was very clean and the staff was very friendly. Close to a lot of restaurants and shopping.

New hotel, short and easy drive to Georgia aquarium.

Convenient location. Friendly,efficient staff. Comfy bed and lounge chair.

Much, much better than expected! Never have I said this about any hotel reservation! Especially one in this price point. We had a very spacious king suite and a 2 queen bed suite. King suite was my accommodation and I had so much space to work, relax and get ready. Hard to find hotel down a road not quite noticed on my gps nor is signage the best, upon driving up it’s very unassuming… however the rooms are amazing! No restaurant but no problem just be aware Full size fridge and kitchenette Highly recommend

Amazing! This will be the default option for future travels. Check-in was super easy, staff was very friendly, room and bathroom were both very clean, and the kitchen looked immaculate. I only wish I’d stayed longer so I could use it properly.

This is the UHaul truck of hotels. It's affordable, very functional, but completely no frills. Amenities are a small self-service "shop" with a limited selection of soda, snacks, and HBA. The upside is that is was clean and the bed was very comfortable. It has a "French Kitchen" with a small cooktop, fridge, microwave and dishwasher which could be useful for an extended stay. The downside is that it is totally devoid of any charm or human warmth. Also, the internet was very sporadic. As I said, if you need a clean, comfortable place to sleep for a decent price, this is your place. If you're looking for a place to "stay," I'd go a click or two up on the amenities. Also, as an adult man, I felt a little uneasy walking in the neighborhood - to the extent you can walk anywhere in this part of Atlanta. I don't know if I would want my wife or kids walking around the hotel, particularly in the evening.

In town for a weekend of Braves games. Friendly front dest staff, clean and quiet room. Walking distance to several places to eat and a target. Safe neighborhood, and easy Lyft/uber to The Battery.

Chose this hotel due to it’s proximity to Truist Park. It was clean, quiet, and provided everything we needed to avoid eating out while also enjoying our week in ATL!

Very close to dining options and the Truest ballpark Nice and clean Staff was professional and nice

Very clean. nice staff. Room was set up nicely. Great place for people who want to stay on budget. No breakfast. Starbucks within a few hundred feet.

Excellent property to stay at. Kitchenette in rooms makes it wonderful to prepare meals and save money on eating out. Clean rooms. Excellent staff. Was a perfect stay. Recommend 100.

The hotel was very clean and the staff was very friendly. Close to a lot of restaurants and shopping.

Allen, Christine & the maintenance worker (I forgot his name ) they were all so kind and helpful. Hotel is a clean studio which is convenient. This is the only hotel I would want to go to especially when you have food options within the area, even across the street! So convenient! I highly recommend this hotel!