Is parking available at the hotel?

Self-parking is available on-site for a fee of USD 24.00 per day, which includes in/out privileges. Valet parking is also offered at a rate of USD 30 per day. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are served for a fee, approximately USD 8.00 to 20.00 per person. Breakfast hours are from 6:30 AM to 10:00 AM on weekdays and from 7:00 AM to 10:00 AM on weekends.

What are the check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility are not provided.

Where is the hotel located in relation to key attractions?

The hotel is situated in Plaza Westport, Kansas City, just a 2-minute drive from the Nelson-Atkins Museum of Art and 6 minutes from LEGOLAND® Discovery Center. Other nearby attractions include the Kansas City Convention Center, approximately 4 miles away.

What are the hotel’s policies regarding children?

Children can stay for free when occupying the parent or guardian's room, using existing bedding. Connecting/adjoining rooms are available upon request, subject to availability.

Cascade Hotel, Kansas City, a Tribute Portfolio Hotel

What guests think

Cascade Hotel, Kansas City, a Tribute Portfolio Hotel earns praise for its clean, modern spaces, friendly staff, and highly walkable Plaza location, with standouts including an excellent fitness center, a welcoming bar, and convenient water and pellet ice stations.

However, several guests found on-site restaurants closed or limited and described the attached parking garage as tight, confusing, or pricey. Rooms win praise for comfortable beds and quiet, but multiple reviewers noted smaller or awkward layouts and occasional Wi-Fi or streaming issues. Service is largely courteous, though a few reported rigid policies, check-in/key hassles, and intermittent hot-water problems. Overall, expect a stylish, convenient stay with some operational kinks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Excellent gym and popular bar and lobby spaces; water and pellet ice stations on each floor are appreciated. Several guests found on-site restaurants closed or limited and reported parking garage challenges (tight, confusing, or costly); rooftop bar availability varied.

Related guest reviews

8

Rachel

1 Sept 2025

·

Stayed 1 night

Front desk had zero personality, didn’t tell where anything was or anything about amenities. Room was nice, didn’t like that you had to use parking garage, it was tight.

10

Wendy

25 May 2025

·

Stayed 1 night

Beautiful hotel. Beds were very comfortable and the rooms are very spacious. Loved the extra amenities like filtered ice, filtered water and sparkling water on every floor. Staff was exceptional. I plan to come back.

10

Marsha

16 Apr 2025

·

Stayed 1 night

Best hotel gym ever!!!

6

Michael

5 Feb 2024

·

Stayed 2 nights

Interesting place. Check-in was friendly and quick. The place is still pretty new, so it was in nice shape. The room layout is truly weird. Whoever decided it was ok to walk through the bathroom to get into the bedroom should be fired. Like the other reviewers, I found the parking garage a bit confusing, even though I was expecting it. Room service was a mixed bag. First night, they forgot my order. I had to call back and they were nice enough to comp the meal and bring it up with an apology. The Thai food was tasty. The second night, the food came quickly. The Valet guy delivered the food (you could tell he was pissed about doing it), and the Italian Food was about the worst I've ever had. So, maybe they're having growing pains. Netflix and Prime Streaming didn't work at all on the TV. The fitness center was awesome. Tons of new machines, free weights, etc. One of the best hotel gyms ever. The room was clean; bathroom was nice, if not in a weird location. The bed was very comfortable. Icemaker and water dispenser in the hall was a nice touch. Finally, I detest the "shared" shampoo/body wash in showers. Charge me an extra $.50/day and give me my own sealed products. The place has potential...it's just not there yet.

10

Susanna

25 Oct 2025

·

Stayed 1 night

Ww camto KC to celebrate our 25th anniversary and I am so gladI found this gem of a hotel!! The staff was amazing and we never had to leave the hotel!! Our dinner was amazing and cudos to the chefs and staff!! The rooftop bar was amazing and Bryan our bartender went above and beyond to making our night special!! We will definitely come back!!

10

Shannay

17 Apr 2025

·

Stayed 2 nights

Everything was amazing! Only thing was there's not 4 restaurants there's actually 0.

10

Rae

17 Jan 2025

·

Stayed 2 nights

Very classy tasteful hotel. I thoroughly enjoyed the entrance of the property and the staff was friendly and polite. Downside was the parking was expensive however it was very secure and I felt safe parking and entering from the garage. The room was very nice and the beds were comfy. I would return back and recommend to a friend.

10

Steven

21 Jun 2025

·

Stayed 1 night

Loved this place. Wish the 11th floor bar and outdoor lounge was open. Please get that done soon.

8

Gayle

10 Aug 2025

·

Stayed 1 night

Get the restaurants open. I shouldn't have to walk to find food. Open a gift shop so guests can get personal items.

8

Patricia

8 Jan 2024

·

Stayed 1 night

Front desk was super accommodating and pleasant. New hotel so all is clean. Only drawback was signage from parking area to hotel was lacking. No direct entrance from parking garage

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AI-generated summary based on recent guest reviews

Cleanliness

Consistently praised as very clean and well maintained across rooms and public areas. A few maintenance issues surfaced, including delayed or no hot water for some stays and an isolated report of loose screws in a room.

Related guest reviews

10

Lee Ann

27 Aug 2025

·

Stayed 2 nights

New hotel. Very clean. Wonderful staff.

2

Nichole

10 Nov 2025

·

Stayed 4 nights

Had extreme trouble with check in. And the last morning, there was NO hot water to shower before my 36 hour train home at 6 a.m. I was there 5 nights! One night(end of trip) was added later. The staff couldnt seem to understand the check in/out between the bookings!! I was a woman traveling alone. Was there for a 4 day event that i paid ALOT of money to attend. When i left for quick lunch between sessions. I was locked out of my room with all my luggage/medication and items. 36 hour's from home. I had an emergency situation with my bank account and could not put the incidental hold on my credit card. My mom tried and was a run around! Was told they couldnt do it over the phone!! In the end.. a sweet lady whom was at rhe event used her card for charge and prepaid the room. Then went to dinner and came back to being locked out of my room again and when i got the new keys.. someone had been in my room because the TV was on. Then the morning i left NO HoT water!! And they still gave me trouble checking out thinking i didnt pay. When they clearly were paid!! While the property is pretty the check in and out is a nightmare!! Feeling stranded so far away from home!!

10

Nicole

5 Sept 2025

·

Stayed 2 nights

Great location, very clean!

4

Armando

24 Mar 2024

·

Stayed 2 nights

Staff was great! Valet was also top notch, however the room itself was not worth the price. Poorly built, paid for city view but got a view of the HVAC system which was depressing. Room was way too crowded. Hotel room falling apart where I hurt my foot with loose screws on the ground. I get more for my money going with IHG than Marriott chain of hotels. Live and learn

4

Nichole

10 Nov 2025

·

Stayed 1 night

The hotel couldnt figure out how to add my added night on expedia to my 4 night stay. (Total 5 in a row). I went to lunch at my convention and i was locked out of my room with my stuff in it. A friend helped me, as my card had an issue. In fact she and my mother. Got my keys and went out to dinner. Came back to again being locked out of my room and needing them to reprogram my keys! I was 36 hour train ride away from home traveling alone qs a woman. To top it off.. someone had been in my room during the last lock out. Because the tv was on. And then went to take a shower before i left for 36 hour train ride home at 6 .q.m. qnd had NO hot water to shower!! Guy at the desk during check out gavr me hard time about the final room being paid. It was paid for during the lunch lock out!! And top it off.. i asked for some kind of accommodation for all the inconveniences and they sent me an email with 500 points.. whats that $4!! What a headache

10

Timothy

18 Aug 2025

·

Stayed 2 nights

Very clean

10

Nolan

17 Jul 2025

·

Stayed 2 nights

It took 10 minutes to get hot water. I showered in lukewarm water several times Staff was wonderful and bartender, Kevin Kraft was very good and personable.

10

Keith

30 Nov 2025

·

Stayed 2 nights

The property was clean and beautiful and the staff was great! You can walk to anything on the Plaza in a matter of minutes. Great place to stay!

10

Sara

7 Dec 2025

·

Stayed 1 night

The room was spotless and smelled so clean! The shower pressure was great, the couch was cozy, and the bed was so comfortable. We really enjoyed our stay and we will be coming back!

10

Allyson

18 Aug 2025

·

Stayed 1 night

Great location next to many shops and restaurants, extremely clean and well maintained, Customer service was top notch, and the coffee shop in the lobby was delicious!

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AI-generated summary based on recent guest reviews

Rooms

Beds and pillows are very comfortable, and many find rooms quiet and modern. Several note smaller or awkward layouts (including walk-through bathrooms), occasional poor views, and intermittent Wi-Fi or streaming issues.

Related guest reviews

10

Eric

13 Sept 2025

·

Stayed 3 nights

Rooms are clean, well appointed and spacious. Excellent hotel room design. Front desk staff is exceptionally helpful and detailed. Lobby bar — a welcoming, well-attended space. Conference rooms are comfortable easily located and flexible, Hotel has walkable access to the entire Plaza retail and restaurant development. All around excellent property in a great location.

8

Erica

26 Aug 2024

·

Stayed 3 nights

The location was great. The hotel itself was very nice and clean. We did a couples massage at the hotel and it was amazing. Being there for a holiday, (July 4th) the room was pretty quiet. The only drawback for me was the size of the room. It was crowded for 2 people with a king bed in the small area. Wish the rooms were just a little bigger for the price.

10

Elaina

24 May 2025

·

Stayed 1 night

Perfect stay, room was super comfy and great customer service!!

10

John A.

18 Jun 2025

·

Stayed 1 night

The hotel is new, or new-ish. The staff was very friendly, and when I left my wallet behind (a first for me), they called within an hour. Was in perfect? No. What is? The wifi was spotty.

10

Shannon

9 Jul 2024

·

Stayed 3 nights

We loved this hotel. From the friendly staff, convenience to restaurants, and the amenities, we’ll definitely be coming back. The rooms are a bit small but that didn’t bother us at all.

10

Brandy

8 Jul 2025

·

Stayed 2 nights

I loved the location to the plaza. Clean and new. Downside, the rooms are small and drinks are 💲 The beds are comfortable, pillows fantastic. I would stay again.

4

Armando

24 Mar 2024

·

Stayed 2 nights

Staff was great! Valet was also top notch, however the room itself was not worth the price. Poorly built, paid for city view but got a view of the HVAC system which was depressing. Room was way too crowded. Hotel room falling apart where I hurt my foot with loose screws on the ground. I get more for my money going with IHG than Marriott chain of hotels. Live and learn

6

Michael

5 Feb 2024

·

Stayed 2 nights

Interesting place. Check-in was friendly and quick. The place is still pretty new, so it was in nice shape. The room layout is truly weird. Whoever decided it was ok to walk through the bathroom to get into the bedroom should be fired. Like the other reviewers, I found the parking garage a bit confusing, even though I was expecting it. Room service was a mixed bag. First night, they forgot my order. I had to call back and they were nice enough to comp the meal and bring it up with an apology. The Thai food was tasty. The second night, the food came quickly. The Valet guy delivered the food (you could tell he was pissed about doing it), and the Italian Food was about the worst I've ever had. So, maybe they're having growing pains. Netflix and Prime Streaming didn't work at all on the TV. The fitness center was awesome. Tons of new machines, free weights, etc. One of the best hotel gyms ever. The room was clean; bathroom was nice, if not in a weird location. The bed was very comfortable. Icemaker and water dispenser in the hall was a nice touch. Finally, I detest the "shared" shampoo/body wash in showers. Charge me an extra $.50/day and give me my own sealed products. The place has potential...it's just not there yet.

10

Sara

7 Dec 2025

·

Stayed 1 night

The room was spotless and smelled so clean! The shower pressure was great, the couch was cozy, and the bed was so comfortable. We really enjoyed our stay and we will be coming back!

10

richard

10 Nov 2025

·

Stayed 1 night

The room was very nice and quiet even though our room was close to the elevator. It was very safe with keys to operate elevators up required. Also the beds were wonderful and the pillows awesome! My wife actually took a picture of the pillows to see about getting some for home. They were a little pricey for our home, but shows the quality of the hotel.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and professional, with standout bartenders and accommodating valet and front desk interactions. Some guests experienced check-in or checkout and key-card problems, perceived unfriendly attitudes, and rigid policies such as paid late checkout or billing confusion with split reservations.

Related guest reviews

8

Rachel

1 Sept 2025

·

Stayed 1 night

Front desk had zero personality, didn’t tell where anything was or anything about amenities. Room was nice, didn’t like that you had to use parking garage, it was tight.

10

Lee Ann

27 Aug 2025

·

Stayed 2 nights

New hotel. Very clean. Wonderful staff.

2

Nichole

10 Nov 2025

·

Stayed 4 nights

Had extreme trouble with check in. And the last morning, there was NO hot water to shower before my 36 hour train home at 6 a.m. I was there 5 nights! One night(end of trip) was added later. The staff couldnt seem to understand the check in/out between the bookings!! I was a woman traveling alone. Was there for a 4 day event that i paid ALOT of money to attend. When i left for quick lunch between sessions. I was locked out of my room with all my luggage/medication and items. 36 hour's from home. I had an emergency situation with my bank account and could not put the incidental hold on my credit card. My mom tried and was a run around! Was told they couldnt do it over the phone!! In the end.. a sweet lady whom was at rhe event used her card for charge and prepaid the room. Then went to dinner and came back to being locked out of my room again and when i got the new keys.. someone had been in my room because the TV was on. Then the morning i left NO HoT water!! And they still gave me trouble checking out thinking i didnt pay. When they clearly were paid!! While the property is pretty the check in and out is a nightmare!! Feeling stranded so far away from home!!

10

Sarah

16 May 2025

·

Stayed 2 nights

The staff from the valet to the front desk throughout the hotel. Very friendly and accommodating. Greeted by each and every one of them on entrance and exit. The hotel and the rooms were beautiful, and comfortable. Right on the CCP walking distance to EVERYTHING! even took a walk into Westport for breakfast one day. You can’t go wrong. Also, it was the ice machine for our daughter. Each floor has a soft pellet ice machine. If I could give more than five stars I sure would!

4

Nichole

10 Nov 2025

·

Stayed 1 night

The hotel couldnt figure out how to add my added night on expedia to my 4 night stay. (Total 5 in a row). I went to lunch at my convention and i was locked out of my room with my stuff in it. A friend helped me, as my card had an issue. In fact she and my mother. Got my keys and went out to dinner. Came back to again being locked out of my room and needing them to reprogram my keys! I was 36 hour train ride away from home traveling alone qs a woman. To top it off.. someone had been in my room during the last lock out. Because the tv was on. And then went to take a shower before i left for 36 hour train ride home at 6 .q.m. qnd had NO hot water to shower!! Guy at the desk during check out gavr me hard time about the final room being paid. It was paid for during the lunch lock out!! And top it off.. i asked for some kind of accommodation for all the inconveniences and they sent me an email with 500 points.. whats that $4!! What a headache

8

Steve

1 Sept 2025

·

Stayed 1 night

The location, view, and modern design were excellent, and the front desk on my first night was very courteous. But at checkout, I was told I’d have to pay $30 for just a one-hour late checkout (11:00 AM to noon) and the staff insisted there was no flexibility. After decades of travel, I’ve never encountered such a rigid “nickel-and-dime” policy for something so small. It left a negative impression and overshadowed what could have been a great stay.

10

Susanna

25 Oct 2025

·

Stayed 1 night

Ww camto KC to celebrate our 25th anniversary and I am so gladI found this gem of a hotel!! The staff was amazing and we never had to leave the hotel!! Our dinner was amazing and cudos to the chefs and staff!! The rooftop bar was amazing and Bryan our bartender went above and beyond to making our night special!! We will definitely come back!!

10

Ashley

15 Nov 2025

·

Stayed 1 night

Front desk employee and valet employee were both very kind and courteous.

10

Henry

11 Aug 2025

·

Stayed 1 night

Beautiful new hotel and very conveniently located. Staff were helpful and professional.

2

Zackary

28 Sept 2025

·

Stayed 1 night

The staff was just terrible and very judgmental because we weren’t “dressed appropriately”. We had a long day and a long car ride and were treated very poorly, I will be calling hotel management on Monday

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AI-generated summary based on recent guest reviews

Location

Consistently praised for a walkable, convenient spot by the Country Club Plaza, close to shops and restaurants. Many guests chose it specifically for easy access to the area.

Related guest reviews

10

Eric

13 Sept 2025

·

Stayed 3 nights

Rooms are clean, well appointed and spacious. Excellent hotel room design. Front desk staff is exceptionally helpful and detailed. Lobby bar — a welcoming, well-attended space. Conference rooms are comfortable easily located and flexible, Hotel has walkable access to the entire Plaza retail and restaurant development. All around excellent property in a great location.

10

Catherine

14 Sept 2025

·

Stayed 2 nights

Very Walkable. Hotel is new and in great condition

10

Diane

26 Mar 2025

·

Stayed 4 nights

Beautiful property. Convenient location, can walk to many shops & restaurants. Staff very friendly & helpful.

10

Nicole

5 Sept 2025

·

Stayed 2 nights

Great location, very clean!

10

Kathleen

30 Jun 2025

·

Stayed 1 night

Great location and beautiful hotel!

10

Evelina

28 Sept 2025

·

Stayed 1 night

Clean and close to the shops and restaurants love that everything nearby is walking distance to the hotel!

10

Keith

30 Nov 2025

·

Stayed 2 nights

The property was clean and beautiful and the staff was great! You can walk to anything on the Plaza in a matter of minutes. Great place to stay!

10

Jennifer

14 Jul 2025

·

Stayed 1 night

Gorgeous property with great location. Easy walk to lots of great restaurants! Very clean. Even the ice & water machine exceeded anything I have ever seen in ANY hotel ever! I will definitely stay here again! Highly recommend!!

8

Ramona

20 Apr 2025

·

Stayed 1 night

The Cascade is an excellent option for those who love the beautiful, historic Plaza area of Kansas City.

10

Ben

14 Jul 2025

·

Stayed 2 nights

New property great place. Steps from the plaza.

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AI-generated summary based on recent guest reviews

Dining

Feedback is mixed: guests like the bar and lobby coffee shop, but several found the on-site restaurants closed or limited and some reported overpriced or inconsistent food and room-service quality.

Related guest reviews

8

Mojgan

11 Feb 2024

·

Stayed 3 nights

You will get an excellent, clean room, with a poor service. The 4 restaurants they advertise does not work. At least they were not working when I was there for breakfast. Only one of them was open and they gave me a super expensive low quality self service breakfast. The worst part was that they charge for every single item separately. I have travelled around the world and inside the USA a lot, and honestly I have NEVER seen anywhere charge people for the milk they add to the coffee! One dollar adding to an already 5 dollar coffee?? and taking all the whole milk and half@half containers out of reach to charge for it? This was cheap!

10

Heath

27 Apr 2025

·

Stayed 2 nights

Had a great stay. Little disappointed the restaurants weren’t open but had a great time a the bar.

6

Michael

5 Feb 2024

·

Stayed 2 nights

Interesting place. Check-in was friendly and quick. The place is still pretty new, so it was in nice shape. The room layout is truly weird. Whoever decided it was ok to walk through the bathroom to get into the bedroom should be fired. Like the other reviewers, I found the parking garage a bit confusing, even though I was expecting it. Room service was a mixed bag. First night, they forgot my order. I had to call back and they were nice enough to comp the meal and bring it up with an apology. The Thai food was tasty. The second night, the food came quickly. The Valet guy delivered the food (you could tell he was pissed about doing it), and the Italian Food was about the worst I've ever had. So, maybe they're having growing pains. Netflix and Prime Streaming didn't work at all on the TV. The fitness center was awesome. Tons of new machines, free weights, etc. One of the best hotel gyms ever. The room was clean; bathroom was nice, if not in a weird location. The bed was very comfortable. Icemaker and water dispenser in the hall was a nice touch. Finally, I detest the "shared" shampoo/body wash in showers. Charge me an extra $.50/day and give me my own sealed products. The place has potential...it's just not there yet.

10

Susanna

25 Oct 2025

·

Stayed 1 night

Ww camto KC to celebrate our 25th anniversary and I am so gladI found this gem of a hotel!! The staff was amazing and we never had to leave the hotel!! Our dinner was amazing and cudos to the chefs and staff!! The rooftop bar was amazing and Bryan our bartender went above and beyond to making our night special!! We will definitely come back!!

10

Shannay

17 Apr 2025

·

Stayed 2 nights

Everything was amazing! Only thing was there's not 4 restaurants there's actually 0.

10

Jennifer

8 Feb 2026

·

Stayed 2 nights

Rooms are always great! Front desk staff are always a pleasure. Normally the food is pretty good, but the food that was prepared Saturday was horrible. I ordered several different items they each were horrible.

10

Steven

21 Jun 2025

·

Stayed 1 night

Loved this place. Wish the 11th floor bar and outdoor lounge was open. Please get that done soon.

8

Gayle

10 Aug 2025

·

Stayed 1 night

Get the restaurants open. I shouldn't have to walk to find food. Open a gift shop so guests can get personal items.

10

Jennifer

27 Sept 2025

·

Stayed 1 night

We stayed at the Cascade for staycation for the hubby and I. It was beautiful! Everyone was super pleasant! Sam the bartender was awesome!

10

Allyson

18 Aug 2025

·

Stayed 1 night

Great location next to many shops and restaurants, extremely clean and well maintained, Customer service was top notch, and the coffee shop in the lobby was delicious!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $413	17 $556
18 $942	19 $361	20 $1,441	21 $325	22 $254	23 $304	24 $304
25 $201	26 $274	27 $324	28 $284	29 $254	30 $202	31 $202

Su	Mo	Tu	We	Th	Fr	Sa
1 $203	2 $274	3 $324	4 $325	5 $294	6 $365	7 $406
8 $320	9 $284	10 $287	11 $284	12 $254	13 $345	14 $487
15 $284	16 $304	17 $304	18 $304	19 $304	20 $267	21 $406
22 $335	23 $234	24 $274	25 $304	26 $295	27 $304	28 $304
29 $237	30 $284

Cascade Hotel, Kansas City, a Tribute Portfolio Hotel

About this property

Location

Room options

Standard Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Standard Room, 2 Queen Beds (Mobility Hearing Accessible, Tub)

Room, 1 King Bed (Corner)

Junior Suite, 1 King Bed, City View

Standard Room, 1 King Bed, City View (Hearing Accessible)

Standard Room, 2 Queen Beds (Hearing Accessible)

Room, 1 King Bed, Corner (Hearing Accessible)

Executive Suite, 1 Bedroom

Standard Room, 2 Queen Beds

Signature Suite, 1 Bedroom

Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

Room, 2 Queen Beds, Corner

Standard Room, 1 King Bed, City View

Guest reviews of Cascade Hotel, Kansas City, a Tribute Portfolio Hotel

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Cascade Hotel, Kansas City, a Tribute Portfolio Hotel

Prices for upcoming dates