Is parking available at the property?

Parking is available on-site, but it is limited. Electric car charging stations are also provided.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7:00 AM to 9:00 AM for a fee of approximately NZD 16 for both adults and children.

Are pets allowed at the property?

Pets are not allowed at the property. Service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in time starts at 2:00 PM and ends at 8:00 PM. Check-out time is at 11:00 AM. Early or late check-in/check-out may be arranged by contacting the property in advance.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Accessible parking is also available.

Where is the property located in relation to key landmarks?

The property is located in Auckland's central business district, just minutes from Auckland International College and Auckland Town Hall.

What are the policies for guests staying with children?

Children are allowed at the property. However, extra-person charges may apply, and the property has outdoor spaces that may not be suitable for children. It is recommended to contact the property prior to arrival to confirm suitable accommodations.

What are the policies regarding extra beds and cribs?

The property offers cribs for a fee of NZD 15.0 per day and rollaway beds for a fee of NZD 40.0 per day. Advance request or confirmation may be required for these services.

Quest Auckland Serviced Apartments - 4 Star Aparthotel

Average nightly price at Quest Auckland Serviced Apartments by month, last 12 months (USD)
Month	Average price
January	US$110
February	US$133
March	US$119
April	US$82
May	US$90
June	US$80
July	US$84
August	US$83
September	US$83
October	US$85
November	US$110
December	US$90

What guests think

At Quest Auckland Serviced Apartments, travellers praise the central, walkable location and consistently friendly, helpful staff, while many like the spacious apartment-style rooms with kitchenettes and in-room laundry that make longer stays easy.

Reviews frequently mention clean, comfortable spaces, though some apartments and common areas feel dated, with occasional maintenance or odor issues, including weak shower pressure. Several guests report street and nightclub noise due to thin windows, and on-site parking is limited, tight, or costly to use. Overall, expect a well-located, serviced-apartment stay with warm service and practical in-room amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available but frequently described as tight, limited and sometimes expensive or first come first served.

Related guest reviews

10

Lisa Marie

31 Oct 2024

·

Stayed 1 night

Great location in the city. Fantastic staff, helpful, friendly, and knowledgeable. Perfect if going to Auckland for a show at the Aotearoa or the Civic. Comfortable, well equipped room, lovely looking out onto the park. Parking on site is great, do check if your vehicle is extra tall or extra long as there is a height restriction and it’s a tad tight quarters so not suitable for a camper van etc. Would happily stay here again, thanks for having us.

8

Jo

23 Oct 2024

·

Stayed 1 night

The night club across the road on a Friday night was a bit noisy. Apart from that it was good. Expensive car park.

8

Mel

17 Nov 2024

·

Stayed 1 night

Great location, nice park really close and we could easily walk to our concert. Check in was relatively easy, although we got very lost trying to find the hotel. Parking was difficult - their parking area is very tight and small and trying to maneouvre is difficult and stressful. All in all a good stay and we were happy with it

8

Daphne

21 Feb 2025

·

Stayed 1 night

Parking, first in first served. This was stated, then i received an email asking if I wanted parking, i said yes then got another email saying first in first served! Why ask? The only complaint about the room we had was the bathroom door was squeaky and woke up my husband when i opened it during the night. Otherwise, comfy bed, great pillows, good temperature, great shower and plenty of room for 2.

10

Jacqueline

1 Apr 2025

·

Stayed 5 nights

There was some confusion abt our room request before we arrived. However once we were onsite all was quickly resolved. The parking was tight as it is an urban garage. We were glad to have it available. Sat night there was beatung music from nearby venues all night. Otherwise unit was tip top, quiet and comfortable for our 5 night stay.

10

D H

24 Sept 2023

·

Stayed 1 night

Very good location and helpful friendly staff. Great car parking, relatively cheap, secure on site Good washing machine and dryer with complimentary laundry detergent. Nice fresh clean rooms and really good hot shower with great water pressure

6

Andrew

9 Mar 2025

·

Stayed 2 nights

Parking stalls were too tight/narrow to maneuver suv. Staff friendly.

8

Richard Bernard

7 Feb 2023

·

Stayed 2 nights

Balcony and car parking on site was a bonus. Very noisy at night

10

Linley

4 Sept 2023

·

Stayed 1 night

The property was close to where my daughter is living so very convenient plus the parking was reasonable.

10

Leidy Jem

12 Feb 2023

·

The room was very clean and we were very comfortable. They told us to organize parking on arrival, rang them few minutes before check-in, got told it was full, but then got 2 parking spaces on arrival for $30 each. All good.

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Cleanliness

Rooms are often described as clean and comfortable, though some guests noted dated areas, odors, dust, or occasional housekeeping lapses.

Related guest reviews

10

Kenichiro

18 Feb 2025

·

Stayed 2 nights

Great to stay at Quest Auckland! Everywhere is clean. I like kitchen space and washing machine inside room. But it is quite big space in the bedroom. If I visit Auckland next time, definitely stay again. Thank you so much!

6

John

11 Apr 2025

·

Stayed 4 nights

Just ok not 4 star accomodation In a good location Microwave didn’t work Outside of building not clean or very well lit at night. On 11th floor it smelt damp

10

Susan

28 Nov 2025

·

Stayed 3 nights

I was very pleased with this hotel. It was clean, had a washer and dryer in suite, free tea and coffee, a kitchenette, and a good location. I arrived super early and was able to leave my luggage, and check me in a bit before the official check in time, which was really appreciated after a super long flight. I highly recommend this hotel!

10

Fleur

1 Apr 2025

·

Stayed 1 night

Clean, comfortable, central & good value for money.

10

Rebecca

3 Mar 2025

·

Stayed 3 nights

Nice clean property. Room had everything you needed. Walkable to restaurants, shopping, harbor, tour meeting points.

10

D H

24 Sept 2023

·

Stayed 1 night

Very good location and helpful friendly staff. Great car parking, relatively cheap, secure on site Good washing machine and dryer with complimentary laundry detergent. Nice fresh clean rooms and really good hot shower with great water pressure

10

Bryan

27 Jun 2025

·

Stayed 1 night

Great location. Clean, modern and easy check in. Excellent facilities and comfortable bed and lounge. Highly recommended

2

Joe

30 Nov 2025

·

Stayed 7 nights

Worst hotel I've ever stayed at. Nothing was clean. When I arrived, which was after hours, I noticed there was black mold growing in the air conditioner. I told the front desk staff the next morning and the housekeeping staff when they came around the next day. Nothing was done for the entire week I was staying there. I have filed a complaint with the Auckland council for unsanitary conditions. Additionally, I was told 5 days in to my 7 day stay that I would need to check out earlier than I was originally told because of a staff appreciation event. I'm all for the event and appreciating the staff for their work, but how is that not something communicated at the time of booking? Stay anywhere else and you'll have a much better time.

6

Salvatore

26 Sept 2023

·

Stayed 6 nights

The room felt old and had a musty smell. The hot water was barely warm. The staff are amazing and the daily cleaning was great, however, the rooms need a renovation to freshen them up.

8

Charlotte

30 Dec 2023

·

Stayed 6 nights

Needed an update in the room. Skirting boards & part of the walls needed cleaning & repainting. Some dust around. Beds very comfortable. Lobby nicely done.

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Rooms

Spacious, apartment-style rooms with kitchenettes and in-room washer/dryers are widely appreciated, with many enjoying balconies and views. Some units feel dated, with street or nightclub noise from single glazing and occasional issues like weak shower pressure or faulty appliances.

Related guest reviews

10

Thi Dieu Hung

22 Mar 2025

·

Stayed 3 nights

We had a great stay. Our trip was split into two parts and we had the studio room for the first part and the one bedroom for the second part. The kitchenette and laundry facility included with the rooms are great. Plenty of space. Next to Myers Park and easy walking distance to the airport bus and other public transport links. Plenty of restaurants nearby. We would consider staying here again when we come back to Auckland.

6

John

11 Apr 2025

·

Stayed 4 nights

Just ok not 4 star accomodation In a good location Microwave didn’t work Outside of building not clean or very well lit at night. On 11th floor it smelt damp

10

Helen

10 Mar 2025

·

Stayed 4 nights

Suite was newly decorated, clean and had everything I wanted, including a little balcony with a great view of the city. Just a 10 min walk from the bus terminal - although uphill - no need for expensive cabs. Desk staff cheerful and helpful. It’s a suite hotel so no amenities such as a restaurant but right on main drag, which has everything. Silent at night.

8

Thi Dieu Hung

23 Mar 2025

·

Stayed 5 nights

Everything was great. Excellent location, helpful staff. The laundry facilities and kitchen included with the accommodation are very handy especially when you a light packer! Easy walking distance to many restaurants and the airport bus and other transport links.

8

Timothy

19 Nov 2024

·

Stayed 1 night

Good place to stay, friendly staff, top location., Real shame the shower was soooo bad!

10

Roger

9 Oct 2024

·

Stayed 1 night

This is a good hotel in a good location with a good view of the park. Clean, comfortable with all the facilities you need, even coffee and chocolate biscuits. The only issue was that the water pressure was pathetic and you couldn’t get a decent shower.

10

Sjoerd

15 Nov 2024

·

Stayed 1 night

Excellent stay, the room was very well equipped with a fully equipped mini kitchen. Washer/dryer, comfortable bed a small table for two to eat on and a great shower. It worked perfectly for us.

8

Gerard

21 Oct 2025

·

Stayed 1 night

The Quest Auckland is a pleasant looking building conveniently placed close to entertainment venues, shops and restaurants. The room was nice, spacious with a small balcony.

6

Greg

27 Jul 2024

·

Stayed 1 night

Great location and excellent apartment but club on Queen Street intrusively audible until after 2am. Double glazing would help.

8

Mike

25 Oct 2024

·

Stayed 1 night

Proximity to everything. Very noisy thanks to single glazing!!

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Service

Service is consistently praised as friendly, helpful and accommodating, with smooth check-in and staff offering useful local advice and flexibility.

Related guest reviews

10

Lisa Marie

31 Oct 2024

·

Stayed 1 night

Great location in the city. Fantastic staff, helpful, friendly, and knowledgeable. Perfect if going to Auckland for a show at the Aotearoa or the Civic. Comfortable, well equipped room, lovely looking out onto the park. Parking on site is great, do check if your vehicle is extra tall or extra long as there is a height restriction and it’s a tad tight quarters so not suitable for a camper van etc. Would happily stay here again, thanks for having us.

10

Ross

14 Jan 2025

·

Stayed 6 nights

Nice property, great location, and super friendly staff, who were able to accommodate many requests as we extended our stay. Will be staying here next time we are in Auckland.

10

Stuart

4 Jan 2025

·

Stayed 4 nights

Lovely young woman at the desk. Friendly, enthusiastic, massively helpful with terrific suggestions.

10

Iain

21 Nov 2024

·

Stayed 2 nights

Excellent stay, staff great, room perfect, location central, exactly what we were looking for.

10

Colleen

25 Nov 2024

·

Stayed 1 night

Very happy with our overnight stay. Counter staff were great and the room was good value for the money.

10

James

31 Mar 2025

·

Stayed 12 nights

I moved to Quest after having a bad experience at a different property. The staff were incredibly welcoming and helpful. The room was exceptional and the entire property was clean and up to date.

8

Louise

1 Sept 2025

·

Stayed 1 night

Staff welcoming

10

Richard

1 Jan 2023

·

Stayed 19,354 nights

I'm particularly impressed with the friendliness and attitude of the staff here, who did their utmost to ensure a great stay. Thank you!

10

Gabriel

1 Jan 2023

·

Stayed 5 nights

Room was great! Very spacious with amazing views. Staff was extremely friendly and helpful, specifically Dimple who gave several excellent recommendations for food and attractions. Definitely will stay here again when in Auckland!

10

Moira

18 Sept 2025

·

Stayed 2 nights

All the staff were very helpful and knowledgeable and friendly.

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AI-generated summary based on recent guest reviews

Location

Central, walkable base near Queen Street, theatres, parks and transport, with easy access to restaurants and the waterfront. Some street-facing rooms experience nightlife noise.

Related guest reviews

10

Lisa Marie

31 Oct 2024

·

Stayed 1 night

Great location in the city. Fantastic staff, helpful, friendly, and knowledgeable. Perfect if going to Auckland for a show at the Aotearoa or the Civic. Comfortable, well equipped room, lovely looking out onto the park. Parking on site is great, do check if your vehicle is extra tall or extra long as there is a height restriction and it’s a tad tight quarters so not suitable for a camper van etc. Would happily stay here again, thanks for having us.

10

Thi Dieu Hung

22 Mar 2025

·

Stayed 3 nights

We had a great stay. Our trip was split into two parts and we had the studio room for the first part and the one bedroom for the second part. The kitchenette and laundry facility included with the rooms are great. Plenty of space. Next to Myers Park and easy walking distance to the airport bus and other public transport links. Plenty of restaurants nearby. We would consider staying here again when we come back to Auckland.

10

Nikki

21 Sept 2025

·

Stayed 1 night

Excellent accommodation- very central to Auckland night life and the Civic theatre

10

Helen

10 Mar 2025

·

Stayed 4 nights

Suite was newly decorated, clean and had everything I wanted, including a little balcony with a great view of the city. Just a 10 min walk from the bus terminal - although uphill - no need for expensive cabs. Desk staff cheerful and helpful. It’s a suite hotel so no amenities such as a restaurant but right on main drag, which has everything. Silent at night.

8

sheryl

5 Apr 2025

·

Stayed 1 night

Good proximity to everything.

10

Chris and Elaine

4 Jan 2025

·

Stayed 4 nights

Excellent location. Close to downtown and waterfront.

8

Thi Dieu Hung

23 Mar 2025

·

Stayed 5 nights

Everything was great. Excellent location, helpful staff. The laundry facilities and kitchen included with the accommodation are very handy especially when you a light packer! Easy walking distance to many restaurants and the airport bus and other transport links.

8

Gerard

21 Oct 2025

·

Stayed 1 night

The Quest Auckland is a pleasant looking building conveniently placed close to entertainment venues, shops and restaurants. The room was nice, spacious with a small balcony.

6

Greg

27 Jul 2024

·

Stayed 1 night

Great location and excellent apartment but club on Queen Street intrusively audible until after 2am. Double glazing would help.

8

Mike

25 Oct 2024

·

Stayed 1 night

Proximity to everything. Very noisy thanks to single glazing!!

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Dining

Not enough information in reviews.

Related guest reviews

8

Georgia

6 Feb 2024

·

Stayed 3 nights

The room was clean and the customer service was good. The room was as we expected it to be nothing too fancy but it had all that we needed. I would’ve liked if there were coffee cups adjacent to the coffee machine in the foyer.

10

Helen

10 Mar 2025

·

Stayed 4 nights

Suite was newly decorated, clean and had everything I wanted, including a little balcony with a great view of the city. Just a 10 min walk from the bus terminal - although uphill - no need for expensive cabs. Desk staff cheerful and helpful. It’s a suite hotel so no amenities such as a restaurant but right on main drag, which has everything. Silent at night.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $86	2 $90	3 $124	4 $107	5 $121	6 $139	7
8 $105	9 $105	10 $119	11 $105	12 $119	13 $103	14 $138
15 $93	16 $93	17 $105	18 $119	19 $140	20 $119	21 $105
22 $103	23 $118	24 $151	25 $124	26 $146	27 $125	28 $110
29 $97	30 $110

Quest Auckland Serviced Apartments

Prices for Quest Auckland Serviced Apartments

Monthly average prices

About this property

Location

Room options

Two-Bedroom Apartment

Executive Studio

One-Bedroom Apartment

Studio

Two-Bedroom Executive Apartment

Guest reviews of Quest Auckland Serviced Apartments

Who stays here?

What guests think

Property policies

FAQs about Quest Auckland Serviced Apartments

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $93	23 $103	24 $111
25 $93	26 $86	27 $85	28 $90	29 $100	30 $95	31 $107