Quest Ponsonby Serviced Apartments

Great location easy parking spacious rooms

This is a great location.

Ditty at the front desk was great, very friendly and helpful. Jay was also helpful.

There was a planned power outage. They only informed me of this at check in. I would have expected a discount at least. Fundamental to tell a guest before they arrive there will be no power!

The room was ok, however I was not informed until my arrival that on the second nights stay there would be no power from 10pm to 6am, so I checked out after one night and have not yet received a refund for the second night. so not a good experience this time however I have stayed multiple times in the past and enjoyed a great room with good service. this has been an unfortunate one off that meant a flight change and early trip home for me.