Is parking available at the property?

Free self parking is available on-site, but it is limited. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

English breakfast is available for a fee of approximately GBP 16.95 per person. Serving hours are weekdays from 6:30 AM to 9:30 AM and weekends from 7:30 AM to 10:30 AM.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is by 12:00 PM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas and rooms.

Where is the property located in relation to key landmarks?

The hotel is located in Basingstoke's business district, within a 5-minute drive of The Anvil and Basingstoke Leisure Park, 1.7 mi (2.8 km) from Festival Place, and 3 mi (4.9 km) from Milestones Museum.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Holiday Inn Basingstoke Hotel Accommodation

Average nightly price at Holiday Inn Basingstoke by IHG by month, last 12 months (USD)
Month	Average price
January	$75
February	$79
March	$85
April	$82
May	$82
June	$96
July	$111
August	$78
September	$108
October	$91
November	$90
December	$76

What guests think

Across recent reviews, Holiday Inn Basingstoke by IHG is praised for welcoming, helpful staff and convenient location, but feedback frequently notes dated interiors and inconsistent room maintenance, especially heating or air conditioning problems that affected comfort and sleep.

Cleanliness is mixed, with many clean rooms but recurring reports of stained carpets, dust, leftover items, damp smells, and bathrooms needing better attention. Facilities are basic, with free on-site parking and a bar/lounge, and there is no lift in the two storey building. Breakfast and on-site meals are generally good value, though a few guests experienced slow service, uncleared tables, or poorly replenished items. Expect a simple, functional stay best suited to short visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with free on-site parking and a bar/lounge, plus no lift in this two storey hotel. Some guests also found parking spaces limited or tight.

Related guest reviews

8

Gillian

Jan 30, 2025

·

Stayed 4 nights

This is now our third visit to this hotel and it is our go-to hotel in Basingstoke. You cannot ask for more helpful, kindly and welcoming staff. They always go the extra mile. Professional, pro-active, engaged with our needs. Great location on the outer ring road, conveniently located for snacking outlets (M & S food, Asda) offering great picnic food. Rooms are clean, well-lit and well designed. Good sound insulation between rooms, excellent sound insulation from the outside, so zero traffic noise. Offsite fitness facilities, pleasant restaurant and upstairs lounge. Great breakfasts. I enjoyed an excellent grilled salmon and salad, my husband had a great steak. Thank you everyone for being so kind and helpful again.

10

Heather

Aug 9, 2023

·

Stayed 1 night

This was the final stay for our trip and it was a nice closure. The staff was friendly and the room was quite comfortable and spacious. The shower was an improvement over some of the other places we stayed as well. There was plenty of free onsite parking and it didn't feel overcrowded. Not the fanciest place, but it was everything we expected from a budget hotel chain and we'd stay again if we were in the area.

10

Simon

Sep 9, 2024

·

Stayed 4 nights

Clean rooms. Nice staff. Good location with Parking facilities.

10

Priscilla

May 14, 2024

·

Stayed 1 night

We chose this area as it’s close to Heathrow and the perfect launching place for our touring holiday in England. This Holiday Inn is clean and comfortable and the staff are very friendly. On arrival we grabbed a snack in the bar before retiring for the night. Breakfast in the morning was a full English breakfast to help us start the day. Car park is included and there were plenty of spots. Ask for a ground floor room if you don’t want to lug suitcases up the stairs! Good linen in the room with everything you need at hand. No USB charging in the room but plenty in the common area.

8

Danielle

Aug 24, 2025

·

Stayed 2 nights

Limited parking. Bar isn’t open late. No lift but only ground & first floor building anyway. 2 of the 4 pillows were lumpy. However, it was clean, the staff were lovely, breakfast was ok, location was convenient. I would stay again if the price was right!

10

David

Jun 15, 2023

·

Stayed 1 night

A warm welcome when we arrived late after delays on the road. The parking was tight as like a lot of car parks the spaces are not wide enough for a lot of today’s larger vehicles (ours is only average).

10

Joan

Apr 28, 2025

·

Stayed 1 night

Always know you get a decent room at a Holiday Inn. Free parking was good. Staff were very friendly and helpful.

10

Kathryn

Jan 26, 2025

·

Stayed 1 night

Although the exterior was a bit dated, the interior was clean and well maintained. Easy parking.Staff were welcoming. Room fresh and pleasant. Breakfast enjoyable. Only downside- noisy neighbours at 6am Saturday.

4

MARK

Apr 12, 2025

·

Stayed 2 nights

The hotel is looking very tiered, there are no showers and disabled amenities in the rooms are limited, Wife had broken leg 4 weeks before we were due to stay but the only rooms that would suit us as no lift was ground floor, we have stayed here about four times in the last ten years, but this will be our last as the accommodation & prices don’t reflect any investment.

10

Chris

Jul 21, 2024

·

Stayed 1 night

Having a Lounge area where you can relax and have a drink,,very good,

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms clean, but recurring reports cite stained or worn carpets, dust, leftover debris, damp smells, and bathrooms needing better attention.

Related guest reviews

8

Catherine

Nov 10, 2023

·

Stayed 1 night

The bathroom door was not clean,

4

Andy

Apr 30, 2025

·

Stayed 1 night

Dated hotel no money spent on it. Several big spiders in my room.

6

Kery

Nov 17, 2024

·

Stayed 1 night

Good location. Free parking. Very friendly staff. Lack of heating in the room. Radiators wouldnt turn on and air system was useless. The room was cold. Room a little tired Bed was uncomfortable. Mattress needs changing as the edges were lumpy and you rolled back into the middle of the bed. Duvet & sheets were soft and warm. Room was dusty in parts. Room not hoovered properly & i found several maltesers around the bed. Obviously from previous occupier. Tv was a good size. I've stayed in this hotel a few times and its always been fine. This was a disappointing stay this time. Glad only 1 nightas not sure i could have stayed a 2nd night.

8

Darren

Oct 10, 2025

·

Stayed 1 night

Last minute stay but clean, comfortable and a pleasant member of staff on reception !

8

Lesley

May 15, 2025

·

Stayed 2 nights

Comfortable and lovely staff. Ground floor room which suited my mobility. The room was clean and airy, but sadly the bathroom could have used a bit more cleaning! (The lower toilet bowl was stained, and I don't think anyone had cleaned the bathroom door in some time! It was splashed and grubby.)

8

John

Feb 26, 2023

·

Stayed 1 night

Excellent room for the money, with every need thoughtfully provided for. The room was spotlessly clean, the staff friendly and welcoming, the room quiet and comfortable, thank you!

4

Dean

Jul 7, 2024

·

Stayed 2 nights

Room was comfortable and well appointed, there was a cheese biscuit on the floor when we got there, this was still there when we left even though cleaners came in on 2nd day, so cleaning not up to scratch. 1st breakfast experience was so bad we cancelled 2nd day. We arrived to see one table of 4 in use and every other table was dirty, we found the least dirty one and cleared it ourselves, no teaspoons, tea plates, bread, we were there 30 mins 2 other people came in and had to clear own tables, awful experience.

10

Kathryn

Jan 26, 2025

·

Stayed 1 night

Although the exterior was a bit dated, the interior was clean and well maintained. Easy parking.Staff were welcoming. Room fresh and pleasant. Breakfast enjoyable. Only downside- noisy neighbours at 6am Saturday.

8

Nicholas

Aug 9, 2025

·

Stayed 1 night

good, clean hotel, our room was beautiful and very large for a family of 4. we had a double and 2 sofa beds. Unfortunately one of the beds was very bumpy and uncomfy so my son chose to put mattress on the floor where he discovered the mattress to be really thin and he did not get the best nights sleep (this was not reported to reception as it was late at night, I'm sure they would have helped if they were informed) The staff at this hotel were incredibly helpful, friendly, kind and professional. The food was delicious and fairly priced. location for us was perfect as we booked the hotel for a half way point on our journey. It was a pleasure to stay here and we would definitely stay again and recommend it.

4

Eva

Nov 15, 2024

·

Stayed 1 night

Our room smelled so much of dampandes it was not nice. We were only there to sleep a few hours so didnt bother to ask to swap rooms but we should have…

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Rooms

Rooms are generally comfortable but many are dated, with recurring issues such as faulty or ineffective heating or air conditioning, lumpy pillows or mattresses, and noise from upstairs or slamming doors. Some rooms are spacious, while walk-in showers are uncommon.

Related guest reviews

8

Tracey

Dec 22, 2024

·

Stayed 1 night

Nice hotel, friendly staff. Noise from room above and doors slamming. Will stay again, but bring my own pillow. Pillows are lumpy.

10

Christopher

Dec 4, 2024

·

Stayed 2 nights

Great staff who are very friendly helpful and guest oriented. The rooms are clean, comfy bed, good food options but could do with some improvements to the structure.

6

Kery

Nov 17, 2024

·

Stayed 1 night

Good location. Free parking. Very friendly staff. Lack of heating in the room. Radiators wouldnt turn on and air system was useless. The room was cold. Room a little tired Bed was uncomfortable. Mattress needs changing as the edges were lumpy and you rolled back into the middle of the bed. Duvet & sheets were soft and warm. Room was dusty in parts. Room not hoovered properly & i found several maltesers around the bed. Obviously from previous occupier. Tv was a good size. I've stayed in this hotel a few times and its always been fine. This was a disappointing stay this time. Glad only 1 nightas not sure i could have stayed a 2nd night.

6

Andrew

Jul 26, 2025

·

Stayed 1 night

Air conditioning unit leaking water in first room so was relocated. The only room they had left had an air conditioning fault so room only had a fan. The room temperature was in excess of 30 degrees so had a bad nights sleep. Staff were very apologetic.

10

Christopher

Sep 19, 2023

·

Stayed 1 night

The rooms are clean and the staff are great, the condition of the property needs improvement as its very dated and needs updating, my room had an old grubby kettle and the plugs were cracked and loose.

6

David

May 3, 2025

·

Stayed 1 night

Was woken at 0500 by the person in the room above getting up. They were not doing anything loud but the floor creaked so badly it made me wake up. I checked in late after a long day on the road and did not need this.....

4

MARK

Apr 12, 2025

·

Stayed 2 nights

The hotel is looking very tiered, there are no showers and disabled amenities in the rooms are limited, Wife had broken leg 4 weeks before we were due to stay but the only rooms that would suit us as no lift was ground floor, we have stayed here about four times in the last ten years, but this will be our last as the accommodation & prices don’t reflect any investment.

4

Richard

Aug 17, 2025

·

Stayed 2 nights

Choose a hotel with aircon. Our room wasn't working and had a plug-in fan and a heater (so clearly a known issue). Window barley opened so on one of the hottest days it was like a furnace. Got no sleep. Kept awake by heat, fan noise, and noise and light from outside given we could not close the wooden blinds. Had to phone reception at 3am (!!) to ask them to request the car outside playing music and shining lights into our room to leave. 2nd night we got moved to a different room. Totally different experience to actually get what we paid for and be able to sleep. Even though hotel is very tired and needs updating, it can be forgiven if you are actually comfortable and able to sleep.

6

Terry

Nov 29, 2025

·

Stayed 2 nights

Rooms are very tired but its a budget Hotel so you get what you pay for. Staff very good breakfast was ok.

8

Nicholas

Aug 9, 2025

·

Stayed 1 night

good, clean hotel, our room was beautiful and very large for a family of 4. we had a double and 2 sofa beds. Unfortunately one of the beds was very bumpy and uncomfy so my son chose to put mattress on the floor where he discovered the mattress to be really thin and he did not get the best nights sleep (this was not reported to reception as it was late at night, I'm sure they would have helped if they were informed) The staff at this hotel were incredibly helpful, friendly, kind and professional. The food was delicious and fairly priced. location for us was perfect as we booked the hotel for a half way point on our journey. It was a pleasure to stay here and we would definitely stay again and recommend it.

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Service

Service is frequently praised as friendly, welcoming and accommodating, with several mentions of staff going the extra mile. However, reports also cite short-staffing, unhelpful responses, noise from staff areas, and inflexibility over problems or cancellations.

Related guest reviews

8

C J

Jun 9, 2025

·

Stayed 1 night

Short staffed so difficult to find someone for help. Duty manager/receptionist was clearing dinner tables when we arrived and the bar tender had a queue so nobody to check us in.

10

Fazl e

Jul 28, 2024

·

Stayed 2 nights

We had a brilliant 2 night stay here. The staff were very welcoming and accommodating especially Alex who went out of his way to cater for our needs. He was kind and compassionate. Also, Sikandar made sure we had a smooth stay :)

8

Christopher

Jul 17, 2024

·

Stayed 1 night

Stayed here many times before but on this occasion, my stay was ruined by firstly an “elephant” like person in the room above mine who stomped around loudly until the early hours of the night, which was then topped off by the staff who decided to use the fire exit next to my room to have a smoke and the loudest chat whilst coming in and out slamming the door each time, reported to reception who could only apologise.

10

Brent

Jan 24, 2024

·

Stayed 2 nights

great staff they let me check in at 9am after a redeye flight so I could rest before a funeral, excellent staff in bar and dining too

4

Ash

Jun 14, 2024

·

Stayed 2 nights

You have a sign saying i should inform staff if im not having a 10/10 experience, i did this twice and in both onstances there was nothing the staff did to either resolve my issue, or to compensate me for the issue

8

Adam

Aug 31, 2025

·

Stayed 1 night

Reception staff was not very helpful Could not be bothered attitude

10

Christopher

Mar 12, 2025

·

Stayed 2 nights

Always consistently good, staff always pleasant helpful and friendly.

2

MELANIE

Sep 4, 2025

·

Stayed 1 night

We had to cancel our booking because our flight has been delayed arrived too late at gatwick to take our rental car. We had no way to go down to the hotel and the hotel refused the refund and did not even propose to use the night another time or in another holiday inn. Not commercial !!!!

10

Joan

Apr 28, 2025

·

Stayed 1 night

Always know you get a decent room at a Holiday Inn. Free parking was good. Staff were very friendly and helpful.

8

Donna

Jul 3, 2025

·

Stayed 1 night

The carpet in the corridors are so old and are in need of change! It’s a poor look! My experience at the lounge restaurant was not good but the managers manner was exceptional to overcome the issues. He was to be highly respected and commended for the way he dealt with a few issues we were encountering.

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Location

Location is convenient for road travel and stopovers, with easy access and many finding it simple to reach.

Related guest reviews

8

Gillian

Jan 30, 2025

·

Stayed 4 nights

This is now our third visit to this hotel and it is our go-to hotel in Basingstoke. You cannot ask for more helpful, kindly and welcoming staff. They always go the extra mile. Professional, pro-active, engaged with our needs. Great location on the outer ring road, conveniently located for snacking outlets (M & S food, Asda) offering great picnic food. Rooms are clean, well-lit and well designed. Good sound insulation between rooms, excellent sound insulation from the outside, so zero traffic noise. Offsite fitness facilities, pleasant restaurant and upstairs lounge. Great breakfasts. I enjoyed an excellent grilled salmon and salad, my husband had a great steak. Thank you everyone for being so kind and helpful again.

8

Peter

Sep 11, 2023

·

Stayed 3 nights

Easy to find.

10

Simon

Sep 9, 2024

·

Stayed 4 nights

Clean rooms. Nice staff. Good location with Parking facilities.

10

Paul

Jun 18, 2023

·

Stayed 1 night

A perfect stopover to attend a local party, and a very obliging receptionist who facilitated our early check-in. Comfortable, quiet and a very good buffet breakfast.

10

Priscilla

May 14, 2024

·

Stayed 1 night

We chose this area as it’s close to Heathrow and the perfect launching place for our touring holiday in England. This Holiday Inn is clean and comfortable and the staff are very friendly. On arrival we grabbed a snack in the bar before retiring for the night. Breakfast in the morning was a full English breakfast to help us start the day. Car park is included and there were plenty of spots. Ask for a ground floor room if you don’t want to lug suitcases up the stairs! Good linen in the room with everything you need at hand. No USB charging in the room but plenty in the common area.

8

Danielle

Aug 24, 2025

·

Stayed 2 nights

Limited parking. Bar isn’t open late. No lift but only ground & first floor building anyway. 2 of the 4 pillows were lumpy. However, it was clean, the staff were lovely, breakfast was ok, location was convenient. I would stay again if the price was right!

8

Carolyne

Aug 13, 2024

·

Stayed 2 nights

Good clean hotel which was ideally located for our trip.

8

Kate

Aug 3, 2024

·

Stayed 1 night

Great for overnight stay, easy to find. Clean and comfy. No issues

10

Arto

Sep 15, 2025

·

Stayed 1 night

Nice location, friendly staff

4

SKYE

May 27, 2024

·

Stayed 1 night

It is a property that is good for an overnight stay as has reception open 24/7 and is close to freeway.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly described as good to excellent with decent choice, and many found on-site meals good value. A few guests reported slow service, uncleared tables, or poorly replenished items.

Related guest reviews

8

Gillian

Jan 30, 2025

·

Stayed 4 nights

This is now our third visit to this hotel and it is our go-to hotel in Basingstoke. You cannot ask for more helpful, kindly and welcoming staff. They always go the extra mile. Professional, pro-active, engaged with our needs. Great location on the outer ring road, conveniently located for snacking outlets (M & S food, Asda) offering great picnic food. Rooms are clean, well-lit and well designed. Good sound insulation between rooms, excellent sound insulation from the outside, so zero traffic noise. Offsite fitness facilities, pleasant restaurant and upstairs lounge. Great breakfasts. I enjoyed an excellent grilled salmon and salad, my husband had a great steak. Thank you everyone for being so kind and helpful again.

10

wendy

Mar 23, 2025

·

Stayed 1 night

It's a very nice hotel, situated well not expensive our breakfast was lovely lots of choice

10

ravinder

Apr 21, 2025

·

Stayed 2 nights

Helpful, friendly staff. Good choice in dining options.

8

Danielle

Aug 24, 2025

·

Stayed 2 nights

Limited parking. Bar isn’t open late. No lift but only ground & first floor building anyway. 2 of the 4 pillows were lumpy. However, it was clean, the staff were lovely, breakfast was ok, location was convenient. I would stay again if the price was right!

4

Ian

Mar 12, 2024

·

Stayed 1 night

Very tired and dated rooms Cold restaurant and slow service Won’t be using again I’m afraid

4

Dean

Jul 7, 2024

·

Stayed 2 nights

Room was comfortable and well appointed, there was a cheese biscuit on the floor when we got there, this was still there when we left even though cleaners came in on 2nd day, so cleaning not up to scratch. 1st breakfast experience was so bad we cancelled 2nd day. We arrived to see one table of 4 in use and every other table was dirty, we found the least dirty one and cleared it ourselves, no teaspoons, tea plates, bread, we were there 30 mins 2 other people came in and had to clear own tables, awful experience.

6

Christine

Jan 13, 2025

·

Stayed 1 night

We arrived on a very cold day, quite cold from travelling. The hotel was not that warm in the reception or bar area. No heating was on in our room, and it took a long time to start to warm up. it was a guaranteed booking, and even if we had not turned up we would have paid. Since it was one of the coldest days ( so far) of the winter, someone could have put the heating on. The bathroom was a disaster - only a small towel rail to heat it, and 3 outside walls plus an outside vented extractor. Totally impossible to bath, or shower as very cold. We made a complaint and are awaiting a result. no doubt for most nights it would have been acceptable, but with ice everywhere, a bit more thought would have made things so much better. Food in the evening pretty dire - tinned soup and a roll with no butter - really for £6? I will not stay in Holiday Inns again, although my past experiences have all been good ,

10

Pam

Feb 17, 2025

·

Stayed 2 nights

The hotel was in a great place for us as we were visiting friends. The room was clean and everything was good for my disabled husband. We had breakfast both morning and the food was good even offering to cook fried or poached eggs fresh. Sumira was the waitress and she was very attentive and friendly. Kate was in reception when we checked out and she also was very friendly and helpful. All in all a good experience will be returning.

6

Terry

Nov 29, 2025

·

Stayed 2 nights

Rooms are very tired but its a budget Hotel so you get what you pay for. Staff very good breakfast was ok.

8

Nicholas

Aug 9, 2025

·

Stayed 1 night

good, clean hotel, our room was beautiful and very large for a family of 4. we had a double and 2 sofa beds. Unfortunately one of the beds was very bumpy and uncomfy so my son chose to put mattress on the floor where he discovered the mattress to be really thin and he did not get the best nights sleep (this was not reported to reception as it was late at night, I'm sure they would have helped if they were informed) The staff at this hotel were incredibly helpful, friendly, kind and professional. The food was delicious and fairly priced. location for us was perfect as we booked the hotel for a half way point on our journey. It was a pleasure to stay here and we would definitely stay again and recommend it.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $64	2 $99	3 $176	4 $166	5 $76	6 $79	7 $89
8 $68	9 $123	10 $166	11 $180	12 $77	13 $64	14 $72
15 $64	16 $119	17 $242	18 $166	19 $75	20 $64	21 $69
22 $64	23 $120	24 $160	25 $160	26 $78	27 $69	28 $81
29 $65	30 $117

Holiday Inn Basingstoke by IHG

Prices for Holiday Inn Basingstoke by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, Multiple Beds

Standard Room, 1 Queen Bed

Standard Room, 2 Twin Beds

Standard Room, 1 Queen Bed, Accessible

Standard Room

Guest reviews of Holiday Inn Basingstoke by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Basingstoke by IHG

Considering this hotel for your Basingstoke trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $136	20 $211	21 $194	22 $81	23 $86	24 $95
25 $64	26 $81	27 $131	28 $131	29 $73	30 $66	31 $113