Name: Malmaison Birmingham
Address: Wharfside Street, Convention Quarter, Birmingham, Birmingham (and vicinity), England, United Kingdom, Birmingham, West Midlands, United Kingdom
Rating: 8.5

Guest reviews

8.5

Very good

Based on 3,501 verified reviews

Who stays here?

Business

27%

Couple

48%

Family

7%

Group

13%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At Malmaison Birmingham, guests frequently praise the central location, friendly staff, comfortable beds and generally spacious rooms, with many also enjoying the breakfast and bar, though some report slow service at peak times.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Andrew

3 weeks ago

·

Stayed 1 night

Clean room with a high bath in the shower, which looked like a previous re-fit of old hotel's bathrooms. Some space around the double comfort bed & usual Malmaison dark themes and quirky touches. Some reception staff were rude and remote, as their area is near the shopping centre entrance and the coffee shop next door, & not near the rooms. We were able to park with a voucher discount in a space below the hotel, which needed to be booked in advance. Breakfast was chargeable and for £19 a continental brekkie although £23 for hot food which was the non-advance price.

10

Luz

3 weeks ago

·

Stayed 1 night

great place to stay, didn’t have time for the restaurant at dinner

10

Mark

Apr 19, 2026

·

Stayed 1 night

Lovely room in a good location

10

Stephen

Apr 18, 2026

·

Stayed 1 night

Breakfast was very good, with a good choice on offer. There was also hot food available and although we didn't partake, the food looked very appetising. The room was large with a number of nice touches such as coffee maker ( pods)! Good quality toiletries and the room was very clean. Staffordshire were attentive and polite. Very enjoyable stay.

10

Sanjeev

Apr 14, 2026

·

Stayed 1 night

The stay was very pleasant, however the breakfast arrangements need to be overhauled. The very personal ordering service is excellent, but the wait( in our case 38mins) for the hot food to arrived is unnecessary. Thankfully we were in no rush so the wait wasn’t too much of a problem. However, on previous occasions when on a business trip I’ve had to leave before the food arrived so I could attend a morning meeting on time. Please look at changing the breakfast arrangements as many of my colleagues refuse to stay at this hotel for this very reason.

Wharfside Street, Convention Quarter, Birmingham, Birmingham (and vicinity), England, United Kingdom

Location

A stay at Malmaison Birmingham places you in the heart of Birmingham, within a 15-minute walk of Broad Street and Bullring & Grand Central. This boutique hotel is 0.6 mi (1 km) from Utilita Arena Birmingham and 10.3 mi (16.5 km) from National Exhibition Centre.

The Mailbox(0.1 miles)

The Alexandra Theatre(0.2 miles)

Birmingham Christmas Market(0.2 miles)

Victoria Square(0.2 miles)

Hurst Street(0.3 miles)

Birmingham Town Hall(0.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available in The Mailbox lot, next to the hotel. The nearby parking fee is approximately GBP 18.00 per day, and it is open 24 hours. No reservation is required.

Full breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11:00 AM for a fee of approximately GBP 23 for adults and GBP 12 for children.

The property allows pets in specific rooms only, with a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

The hotel features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additional accessibility features may be available, and guests are encouraged to inquire directly for specific needs.

The hotel is located in the heart of Birmingham, within a 15-minute walk of Utilita Arena Birmingham and Broad Street. It is 0.5 mi (0.8 km) from Bullring & Grand Central and 0.6 mi (1 km) from the International Convention Centre. The Mailbox is just 0.1 km away.

One child aged 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property offers rollaway beds for a fee of GBP 30.00 per night, and advance request or confirmation is required. Information regarding cribs is not provided.

Malmaison Birmingham

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Product

Company

Contact

Social

Malmaison Birmingham.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Malmaison Birmingham