Name: ibis budget Birmingham Centre
Address: Great Colmore Street, Westside, Birmingham, England, United Kingdom, Birmingham, West Midlands, GB
Price range: $43–$204 per night
Rating: 7.18

What guests think

At ibis budget Birmingham Centre, travellers highlight friendly staff and a convenient city centre location near the O2 Academy, while noting small, basic rooms, firm beds, recurring key card or lift issues, occasional plumbing smells, and limited, paid on-site parking.

Cleanliness feedback is mixed, with many clean stays alongside reports of odours, hair, and sporadic pests. Amenities are minimal: no in-room kettle or hairdryer, continental-only breakfast, and basic communal options like vending and 24/7 pizza. Best for short, budget-minded stays close to gigs and shopping.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available but limited and paid, and some guests had to use nearby public car parks. Recurring door lock/key card problems and occasional lift outages were also reported.

Related guest reviews

6

srilatha

Aug 3, 2025

·

Stayed 3 nights

Parking facilities was not convenient. No free Parking facilities & even though pay every 24hrs only limited parking facilities. Good about shopping mall which is walkable. Cleaniness is good..

10

Sean

Feb 10, 2025

·

Stayed 1 night

Good hotel, safe secure parking, plenty of staff and pizza 24 hours a day!!

10

Gunther

Nov 24, 2023

·

Stayed 2 nights

A good budget hotel with parking and dog-friendly. The staff are super friendly. Perfect for 1-2 nights. I wouldn't recommend for longer stays because the rooms are small, with not much surface space to put things and not many hooks to hang towels and clothes.

6

DEAN

Jan 12, 2025

·

Stayed 1 night

Swift and friendly check in/check out. Comfy bed and no outside noise. Sadly no hot water in the shower and yet again one of the lifts was broken so it took ages to get to the room.

6

RAMESH

Jul 26, 2024

·

Stayed 3 nights

Door locks did not work.

10

Nigel

Sep 10, 2025

·

Stayed 1 night

The room was basic but clean, bed comfy, I forgot to put the heating on so woke up a bit cold in the morning! But then discovered I couldn't get it switched on anyway (didn't have time to ask at reception before I left). Breakfast was good - continental all you can eat - and check in and check out was quick and efficient. Hotel was very busy on this stay so there wasn't a space left to park my car as I arrived late at night - but there is an NCP car park a couple of minutes walk away.

8

Keith

Dec 5, 2023

·

Stayed 1 night

Not enough parking spaces

6

RAMESH

Jul 26, 2024

·

Stayed 1 night

Room locks do not work and was very frustrating to each day. Management needs to fix this as many customers have problems with the locks.

10

chris

Jul 22, 2025

·

Stayed 2 nights

Very happy yet again with my stay here. Superb price too. Staff welcoming and room on low level and clean. Love how this place is so close to the city centre and can leave my car for a fair price. I will be back. Thanks.

4

Mitch

Oct 16, 2024

·

Stayed 1 night

I didn't like the fact that I had to pay £8 a day to use the car park. Out of all the hotels I've stayed in, this was the only one that charged. One main reason I won't be staying there again.

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Cleanliness

Feedback on cleanliness is mixed: many guests found rooms clean, while others noted bad odours, hair or stains, sticky floors, and occasional insects.

Related guest reviews

10

M A

Apr 13, 2025

·

Stayed 2 nights

The staff were very helpful and friendly. The room, though basic, was very clean and comfortable. I was worried before arriving that it would be run down, but I was pleasantly surprised. A great, inexpensive hotel experience.

2

CHUN TO

Jul 13, 2025

·

Stayed 5 nights

This is the worst hotel ever in my life.I booked 5 day here in Room 353.On day 4 at noon ,one blonde hair staff knock my room door twice time and told me is time to check out(Impolite attitude).I suppose that she want cleaning my room so i reply her’ok wait few second ‘,then i change clothes and ready go out during the other short hair cleaner knock door and say i need check out again.Then i reply her i have booked 5 days,why i need to do that and prove it my booking information.after that she just say “oh is mistake ,you can go back to sleep”. Two staff haven’t any apology to me and go back their job as usual.I wonder why i had pay £485 for living then give me unprofessional service,my room hygiene is awful ,toilet have some silverfish, and cleaning not completely, never refill shower gel. When i check in first day at noght ,the front desk guy just give me key card and room no. no more presentation to me. Breakfast slightly better hostel(fruit and croissants )but not worth it £8.5.Overall to say, I highly not recommend live in this awful Hotel. Expensive but mess up my trip.

8

Mark

Oct 26, 2025

·

Stayed 1 night

Clean room, great staff, easy parking

2

Deborah

Dec 15, 2024

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Stayed 1 night

Room was filthy… cobwebs all over, thick grime in air vents and sticky floor. Key cards only worked sporadically. Very uncomfortable bed, combined with paper thin walls/loud guests meant a dreadful night sleep. Lots of light from corridor coming in from under door. The prison cell vibe was unpleasant but bearable for one night. Even common areas were dirty. Budget should not mean filthy, especially when paying £115 for a tiny room.

4

Rebecca

Dec 7, 2024

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Stayed 1 night

Our room window whirred in the wind (when shut) which woke us up several times in the night. Area behind the TV was very dusty and not clean. Shower drain smelt, and shower wall had unknown hair in.

2

Abila

Jul 12, 2025

·

Stayed 2 nights

A very small place, would only recommend for solo travellers or groups of two in a room. Some of the staff were also not that attentive. I had asked for extra bed sheets and was told by the receptionist that some sheets would be brought to our room in 30 mins. I waited an hour before heading to reception again to follow-up. The receptionist had forgotten my request and said ‘oh yeah, what room are you again’ We also saw some silverfish in the room, so if you’re someone who can’t handle bugs, this may not be the place to stay.

10

Sarah

Nov 13, 2025

·

Stayed 1 night

Friendly helpful staff - room spotless

8

Dawn

Nov 12, 2025

·

Stayed 1 night

Very friendly staff. Clean room. Comfy bed. Good price for a budget hotel.

4

Darren

May 17, 2025

·

Stayed 1 night

Expensive parking with no street parking available. Very expensive refreshments. Tiny rooms. Hairs on sheets and pillows. Stains on the quilt. Stains on the pillows.

2

Amy

Apr 3, 2025

·

Stayed 1 night

My child's bedlinen had not been changed from the previous guests and had faeces on it. Was given an email to contact to complain but have neveb even received an acknowledgement.

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Rooms

Rooms are small and very basic, with firm mattresses and thin pillows; noise from traffic and other guests can affect sleep. In-room amenities are limited (no kettle/hairdryer), and layouts include a tiny toilet and shower opening into the room.

Related guest reviews

4

Lucy

Aug 1, 2025

·

Stayed 1 night

Although clean, the room was very basic and I felt it was expensive for the price I paid considering I was on my own. There was a persistent noise throughout my stay - perhaps plumbing, people flushing the toilet, which made it difficult to sleep. It occurred every 30-60 seconds. The roads are extremely noisy in the morning too. I will not choose to stay here again because of the noise. There was no information that I could find when booking my room that gave an option to book a parking spot or warned that parking was limited so I ended up spending a lot at the NCP. I should have called ahead to ask.

4

Dean

Jun 17, 2025

·

Stayed 1 night

The bed was very hard and 1 flat pillow per person felt like sleeping on the floor

4

Christopher

May 1, 2024

·

Stayed 1 night

Budget certainly explains it. Not the cheapest cost-wise, but certainly was inside the room. The mattress was so thin, it was barely there. No aircon, so the room was hot and stuffy. Open the window, and even five floors up, all you can hear is traffic. Shower and sink next to the bed, so no privacy.

6

Heather

Jul 1, 2025

·

Stayed 2 nights

Ok for the price but pillows weren’t great and the air con was very very noisy and couldn’t turn it off

8

Josiah

May 31, 2025

·

Stayed 1 night

It served it's purpose but the tv is old and could be improved

6

James

Jul 16, 2025

·

Stayed 1 night

Not a bad budget option for an overnight stay. The rooms are very small and the decor is reminiscent of a hostel, so you can tell you're slumming it a bit. Our room was clean but had a bad smell whenever we flushed the toilet. The cleaner was promptly able to offset it for a little while, but could not entirely resolve it during our stay. For an extra fee, there is a decent breakfast buffet, and also the option to order pizza 24/7 which may be worth it considering the delivery times following a concert. The hotel is a short walk from New Street through the vibrant China Town and Gay Village, with plenty of interesting shops and restaurants. As with most UK cities, I would still be wary walking around the area at night. The best part of this hotel are the friendly staff who are available 24/7 and remained polite, upbeat and helpful even throughout the night.

8

David

Feb 18, 2025

·

Stayed 2 nights

My stay with my girlfriend Dawn wasn't too bad for a budget style hotel. Clean bed but a bit hard. You can hear the linen lorry early in the morning outside. Also you can hear the other person using the toilet, which is not what i wanted to listen to. Otherwise it was in a good location near the New Street train station.

6

Jules

Apr 21, 2025

·

Stayed 1 night

Great location for the Bullring. Reception staff very friendly.. Car park available on first come first served basis. Rooms clean and tidy.. On the negative... No facilities to have a cup of tea/coffee in your room, hot water available in a machine in reception then you have to bring it back up to your room, lots of noise as on a dual carriageway, shower and wash basin in the actual room not a separate bathroom. Other budget type hotels have these so for that reason I wouldn't stay in an Ibis again

6

scott

Nov 21, 2025

·

Stayed 1 night

The room was basic no kettle or tea coffee facilities felt very echoing not really a hotel feel

6

Sumayya

Apr 19, 2025

·

Stayed 1 night

No frills room but did the job for one night stay. Good location near the centre and on site parking at a reasonable price. Room was quite basic but very clean and bed was comfortable. Towels and shower gel provided, small tv and air con that we didn’t use. Wasn’t too noisy either. Would recommend for a very short trip of 1-2 nights but would probably need something with more room amenities for longer stays.

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Service

Staff are frequently described as friendly and helpful, though a few guests reported rude interactions and difficulty resolving issues such as room moves or access problems.

Related guest reviews

8

Kalico

Aug 30, 2025

·

Stayed 2 nights

Polish woman on reception desk had very hostile, aggressive, argumentative and confrontational attitude when I asked to change rooms, due to noise, at night. She could just as easily have given me another room but instead, insisted on being difficult and awkward. A friendly, helpful, welcoming and sympathetic attitude would have been nice, even if no other rooms were available.

10

Robert

Feb 18, 2024

·

Stayed 2 nights

Excellent staff

2

Heather

Mar 3, 2024

·

Stayed 1 night

The young lady checking me in was bored, lazy and not an asset to the ibis. I asked for a quiet room away from the traffic. She gave me a room on the first floor (clearly full of hen party and stag party people, who came home all hours and work me up several times. She was giving other guests checking in rooms on other, higher floors so there was capacity. Then, the first key she gave me (Room No. 130) didn’t work twice. No word of apology that I had to approach the checking desk three times before I got into my room. Not one word of apology. It was as if she was doing me a favour. It was only when I said that I’d take a refund if the third attempt didn’t work that she changed the room and, surprise!!!, the key did work for room No. 148. She clearly thought it amusing to destroy years of appreciation for the ibis brand in one bad experience. Sad that the ibis has come to this. The young man in night duty was great, by contrast, letting me in at 9:00pm. But, too late. First impressions count. Would never pay £107 for such an overall poor experience again. Lack of professionalism, lack of manners, lack of work ethic and lack of care of her employer’s brand. More interested in being on her mobile phone when she left the desk unattended (I had to wait for her on my last attempt to get in my room). Not sure how she thinks the ibis pay her wages each month. Finally, the room was not very clean and worse, for me, it was cold all night with a noisy air con for heating.

10

Tecwyn

Nov 20, 2025

·

Stayed 2 nights

To be honest I wasn’t expecting much with it being a budget hotel but it was clean and tidy and well presented with all the amenities that were needed. The staff from the front desk to the cleaning staff were all amazingly friendly and helpful which provided a great stay in Birmingham

10

Simon

Aug 29, 2025

·

Stayed 1 night

Very quick check in with very friendly helpful staff

6

James

Jul 16, 2025

·

Stayed 1 night

Not a bad budget option for an overnight stay. The rooms are very small and the decor is reminiscent of a hostel, so you can tell you're slumming it a bit. Our room was clean but had a bad smell whenever we flushed the toilet. The cleaner was promptly able to offset it for a little while, but could not entirely resolve it during our stay. For an extra fee, there is a decent breakfast buffet, and also the option to order pizza 24/7 which may be worth it considering the delivery times following a concert. The hotel is a short walk from New Street through the vibrant China Town and Gay Village, with plenty of interesting shops and restaurants. As with most UK cities, I would still be wary walking around the area at night. The best part of this hotel are the friendly staff who are available 24/7 and remained polite, upbeat and helpful even throughout the night.

2

Sandeep

Aug 9, 2025

·

Stayed 1 night

The staff is very rude

10

Lou

Jun 20, 2025

·

Stayed 1 night

for the price , very good, excellent location, nice clean tidy room. lovely reception staff.

10

Sarah

Nov 13, 2025

·

Stayed 1 night

Friendly helpful staff - room spotless

8

Dawn

Nov 12, 2025

·

Stayed 1 night

Very friendly staff. Clean room. Comfy bed. Good price for a budget hotel.

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Location

Convenient for the O2 Academy, Bullring, Chinatown and New Street station, all within walking distance. Some guests felt the immediate area was noisy or unsafe at night.

Related guest reviews

8

Mike

Apr 14, 2025

·

Stayed 2 nights

Perfect location for the centre of the city

8

Kevin

May 23, 2025

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Stayed 1 night

Staff at check in very friendly. Continental breakfast in the morning was perfectly adequate and overall good value for the relatively cheap price I paid

8

James

Apr 17, 2024

·

Stayed 2 nights

Lovely clean hotel. Friendly staff. Great central location.

10

Anthony

Jul 17, 2025

·

Stayed 1 night

Located about 20 minutes walk from the event I was attending at The Flapper pub. Also, only 20 minutes walk from New Street station coupled with the cost made this an ideal place to stay. If you are attending the O2 Academy then this would be a fantastic location.

2

Neil

Aug 26, 2025

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Stayed 3 nights

Terrible location, out of the way, drug dealers around. Room was like a pridon cell. Very small and not at all like the pictures. Was due to stay 3 nights, only stayed one. Felt very unsafe. Please can you srnd me your complaints procedure

6

Kieran

Mar 31, 2024

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Stayed 3 nights

Hotel was affordable and clean! Staff were friendly and helpful, however the key cards to get around the hotel rarely worked and you had to go back to reception to get them fixed. The area around the hotel was good in general, however there were a few occasions where some guests were followed by teenagers and other times where people would be urinating in public right opposite the hotel

10

russell

Aug 23, 2024

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Stayed 1 night

Convenient setting for everything. O2 two minute walk. Bullring ten minute walk. New street 15 minute walk. Comfortable bed. 24 hour desk. Vibrant ambience.

10

Martin

May 24, 2025

·

Stayed 1 night

The location not too far from New st station. Also close to China town.

10

chris

Jul 22, 2025

·

Stayed 2 nights

Very happy yet again with my stay here. Superb price too. Staff welcoming and room on low level and clean. Love how this place is so close to the city centre and can leave my car for a fair price. I will be back. Thanks.

8

Nicola

Apr 6, 2025

·

Stayed 1 night

Friendly staff, slept really well. Location very good for O2 academy

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Dining

Breakfast is continental only, with mixed views on quality and value; several guests found it basic while others thought it good. 24/7 pizza is available.

Related guest reviews

8

Brendan

Jul 25, 2025

·

Stayed 2 nights

It was good value for money with a decent breakfast included in the price. Although the bedroom was small it was not an issue for us as we spend only the sleeping hours there. The staff were cheerful & helpful. The road was busy traffic wise so opening the window meant a fair bit of noise. The site opposite is due for redevelopment but was an eyesore.

10

Lotta

Aug 4, 2025

·

Stayed 3 nights

A very nice budget hotel near Bullring and Chinatown. Clean but my back didn’t like the bed. Kontinental breakfast with a extra fee but was good.

6

Barbara

Mar 26, 2025

·

Stayed 1 night

The hotel was lovely but the downside is there is no kettle in the room. It’s clean and tidy. The breakfast is only a continental breakfast. You can buy tea or coffee from the machine for £2.50. It is a budget hotel so you get what you pay for.

6

Melvin

Jul 6, 2025

·

Stayed 1 night

Very basic, which was expected. Bunk bed very uncomfortable and difficult to access. Breakfast very poor. It is not a continental breakfast. There are boiled eggs and ham and a much better selection of fruit.

8

Charisma

Mar 24, 2025

·

Stayed 1 night

Its called budget for a reason but you get what you pay for. Breakfast is continental only, no hot food - there is toast, cereal, muffins/croissants and fruit. Coffee machines do all the coffees. Staff were really friendly. There is 24/7 pizza available to your room. Room was standard, the sink was in the room, separate toilet and tiny corner shower. All clean though. Came to stay here for business, so was only in the room for sleeping which worked out ok. My room was on the busy road side but it was quiet, couldn't really hear any traffic.

10

Kiesha

Mar 25, 2025

·

Stayed 1 night

Breakfast was lovely and well presented

6

James

Jul 16, 2025

·

Stayed 1 night

Not a bad budget option for an overnight stay. The rooms are very small and the decor is reminiscent of a hostel, so you can tell you're slumming it a bit. Our room was clean but had a bad smell whenever we flushed the toilet. The cleaner was promptly able to offset it for a little while, but could not entirely resolve it during our stay. For an extra fee, there is a decent breakfast buffet, and also the option to order pizza 24/7 which may be worth it considering the delivery times following a concert. The hotel is a short walk from New Street through the vibrant China Town and Gay Village, with plenty of interesting shops and restaurants. As with most UK cities, I would still be wary walking around the area at night. The best part of this hotel are the friendly staff who are available 24/7 and remained polite, upbeat and helpful even throughout the night.

6

Ann

Aug 6, 2025

·

Stayed 1 night

Great price, friendly staff, perfect location for our night out. Only downside was breakfast. Choice of two cereal, minimal continental.

10

Leisha

Nov 6, 2025

·

Stayed 1 night

Staff is super friendly and helpful. Breakfast is continental, but, good. It’s a budget hotel, but, not bad. I’d stay again.

10

Nigel

Sep 10, 2025

·

Stayed 1 night

The room was basic but clean, bed comfy, I forgot to put the heating on so woke up a bit cold in the morning! But then discovered I couldn't get it switched on anyway (didn't have time to ask at reception before I left). Breakfast was good - continental all you can eat - and check in and check out was quick and efficient. Hotel was very busy on this stay so there wasn't a space left to park my car as I arrived late at night - but there is an NCP car park a couple of minutes walk away.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$50
February	$56
March	$68
April	$63
May	$59
June	$62
July	$57
August	$55
September	$90
October	$77
November	$92
December	$75

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $82	5 $118
6 $46	7 $60	8 $128	9 $156	10 $104	11 $191	12 $143
13 $49	14 $59	15 $203	16 $204	17 $51	18 $69	19 $116
20 $49	21 $61	22 $162	23 $148	24 $59	25 $62	26 $103
27 $58	28 $53	29 $86	30 $107

Su	Mo	Tu	We	Th	Fr	Sa
				1 $49	2 $49	3 $106
4 $97	5 $198	6 $177	7 $88	8 $52	9 $67	10 $117
11 $50	12 $47	13 $73	14 $176	15 $51	16 $104	17 $135
18 $52	19 $47	20 $109	21 $96	22 $47	23 $47	24 $111
25 $47	26 $43	27 $70	28 $92	29 $47	30 $65	31 $105

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Monthly average prices

About this property

Location

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Good

Who stays here?

What guests think

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FAQs about ibis budget Birmingham Centre

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