Is parking available at the property?

Self parking is available on-site for a fee of EUR 30 per day. Guests must contact the property in advance to reserve parking, as it is limited.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately EUR 23 per person. Children aged 12 and younger eat free breakfast.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Late check-out is available for a fee, subject to availability. Early check-in requests can be made but are not guaranteed.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about accessible rooms and bathrooms can be confirmed by contacting the property directly.

What is the location of the property in relation to key landmarks?

Located in Brussels' European Quarter, the hotel is within a 10-minute drive of the Royal Palace of Brussels and the European Union Parliament Building. It is 2.2 miles (3.5 km) from La Grand Place and the Manneken Pis Statue. Public transport options are available nearby.

What are the policies for guests staying with children?

Children aged 12 years old or younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

New Hotel Charlemagne in Brussels

Average nightly price at New Hotel Charlemagne by month, last 12 months (USD)
Month	Average price
January	US$294
February	US$124
March	US$206
April	US$279
May	US$156
June	US$1,209
July	US$448
August	US$89
September	US$154
October	US$151
November	US$162
December	US$143

What guests think

At New Hotel Charlemagne, guests consistently praise the convenient European Quarter location near the metro and offices, and many note friendly front-desk staff, though a few report occasional rudeness or hiccups at check-in and payment.

Rooms are often spacious and comfortable but dated, with recurrent issues around air conditioning availability or performance and some reports of unreliable Wi‑Fi. Cleanliness is generally acceptable, yet guests mention worn carpets, aging bathrooms, and occasional plumbing or ventilation problems. Breakfast feedback is mixed, and parking exists but spaces are limited. Expect a convenient base for EU-area visits with variable room upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Parking is available but spaces are limited and first come, first served.

Related guest reviews

10

Paulo Vitor

10 Apr 2023

·

Stayed 4 nights

Bom hotel próximo a uma estação de metrô. Em 25 minutos andando é possível chegar no centro de Bruxelas. Garagem gratuita e coberta. Cama confortável e quarto relativamente espaçoso.

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8

Cristina

15 Aug 2022

·

Stayed 2 nights

Seulement quelques places de parking en mode premier arrivé/premier servi. Évidemment pour nous c'était dehors et sur cette zone c'est payant jusqu'à 21h sauf dimanche et jours fériés ! Petit déjeuner en buffet mais choix assez limité. Chambre spacieuse mais sdb vetuste et assez étriquée Nous avions la climatisation, heureusement car il faisait très chaud à Bruxelles, mais elle etait très/trop bruyante. Sinon staff très agréable

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Cleanliness

Many find the hotel clean, but several note worn carpets, aging bathrooms, and occasional maintenance issues in bathrooms, including plumbing or ventilation problems.

Related guest reviews

6

Fernanda

14 Aug 2023

·

Stayed 3 nights

4 stelle?? Non ci siamo! Moquette sporca nelle camere, addirittura nella nostra camera non c'erano nemmeno i doppi vetri, ventola del bagno sia nella nostra camera che in quella di nostro figlio non funzionante, bagno senza finestra. Nessuna ciabattina offerta.

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4

Peder

16 Dec 2024

·

Stayed 2 nights

HOTELLET VIRKER SLIDT, OG TRÆNGER I DEN GRAD TIL EN RENOVERING.

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8

Cristina

15 Aug 2022

·

Stayed 2 nights

Seulement quelques places de parking en mode premier arrivé/premier servi. Évidemment pour nous c'était dehors et sur cette zone c'est payant jusqu'à 21h sauf dimanche et jours fériés ! Petit déjeuner en buffet mais choix assez limité. Chambre spacieuse mais sdb vetuste et assez étriquée Nous avions la climatisation, heureusement car il faisait très chaud à Bruxelles, mais elle etait très/trop bruyante. Sinon staff très agréable

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4

Martin

31 Mar 2025

·

Stayed 3 nights

Property was tired and out of date and staff when leaving was very unhelpful and told me that I should have done the check out the night before despite me having told staff that I was cutting my stay short by a day and providing all paperwork and credit card when requested at check in. I do not think.i will be returning.

2

Momoi

24 Nov 2025

·

Stayed 1 night

お風呂で暖かいお湯が出ない。そしてお風呂の排水に時間がかかりすぎる。値段に全く見合っていないサービス。

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8

Glen

13 Nov 2023

·

Stayed 2 nights

Ok and clean, dated rooms and very poor selection for breakfast.

10

Jennifer

1 Aug 2024

·

Stayed 1 night

Perfect, charming hotel. It was a very convenient location for us - close to my office near the European Commission and easy for my husband to get to the main tourist areas in the city by metro. The bed was very comfortable and the hotel was clean and well maintained. We checked in very late in the middle of the night and the front desk staff member who checked us in was incredibly kind and moved us through the process swiftly. He gave such a warm welcome to two weary travelers - we were very grateful. We will definitely stay again if we’re ever in Brussels.

8

Joakim

14 Apr 2023

·

Stayed 1 night

It was a very good location. I would have regarded the list price to hight (ca 300 EUR) but the offering via hotels.com (126 EUR) it was an excellent solution. I did not use any of the services as I normally on business trip's just use the bed. But excellent location, fresch, clean, reception open late (as you normally arrive late after a workday) and a bottle of water on the room and a nice bed. Bacsically all you need

8

Sandra

14 Apr 2025

·

Stayed 3 nights

The hotel staff were very friendly and helpful. It was close to a metro station and the area was quiet. The hotel itself is clean but the room were were in needed a little renovation. However it was fine.

6

Christian

22 Aug 2022

·

Stayed 1 night

L’hôtel ne mérite pas 4 étoile. Pas de Clim dans des chambres qui coûtent 100€. Salle de bain pas propre. Séjour très décevant

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AI-generated summary based on recent guest reviews

Rooms

Rooms are frequently spacious and comfortable but dated. Multiple guests report air conditioning not working, unavailable in some rooms, or noisy, and a few mention unreliable or nonfunctional Wi‑Fi.

Related guest reviews

4

Ufuk

6 Dec 2025

·

Stayed 1 night

Wifi not working

8

Danny

22 Apr 2023

·

Stayed 1 night

Fijn ontvangen Ontbijt prima Kamers zijn wel gedateerd met name de vloerbedekking

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10

Aurelie

4 Aug 2024

·

Stayed 1 night

Chambre spacieuse avec baignoire et lit bébé merci

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6

ANTOINE

13 Sept 2023

·

Stayed 1 night

Very disappointing 4star hotel. It looks like a cheap 3star hotel. No hote amenities (no shampoo, no hair conditioner, just liquid soap and that's it). AirCon was not working. Avoid !

10

Michael

5 Nov 2025

·

Stayed 2 nights

Et virkelig godt ophold. Venligt personale og et godt stort rum med stort bad. Lidt omstændelig indcheckning, der måske kunne forbedres, men ellers er alt bare perfekt - og supergod beliggenhed i Europa-kvarteret.

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8

Nisheeth

8 Jun 2025

·

Stayed 2 nights

It was okay but a/c and internet was not working

4

Eric

14 Jun 2023

·

Stayed 1 night

Booked a City room, with air conditioning (32c outside on that week) but upon arrival was told it was only a regular room without air conditioning! Tried to sleep with window open but noises made it impossible for me to sleep, which was the point of the hotel!

8

Glen

13 Nov 2023

·

Stayed 2 nights

Ok and clean, dated rooms and very poor selection for breakfast.

8

Shaun

11 Jul 2022

·

Stayed 1 night

Wir waren eine Nacht hier. Für Brüssel ist das Hotel sehr preiswert. Das Zimmer war groß genug, Frühstück war super und die Mitarbeiter waren sehr effizient und freundlich. Empohlen! Einziges Nachteil - wir waren am 6. Stock und der Aufzug war etwas eng mit den Koffern!

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6

Christian

22 Aug 2022

·

Stayed 1 night

L’hôtel ne mérite pas 4 étoile. Pas de Clim dans des chambres qui coûtent 100€. Salle de bain pas propre. Séjour très décevant

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Service

Service is generally friendly and helpful, particularly at reception and late check-in, though a few guests experienced rude or unhelpful interactions and minor check-in issues.

Related guest reviews

2

Yavuz

23 Apr 2025

·

Stayed 1 night

Accueil horrible, un homme avec braguette ouvert et irrespectueux

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2

John

21 Jul 2022

·

Stayed 1 night

Firstly at check in the receptionist called Denis never acknowledged me just took my passport without even hello or welcome. On the website I have booked a city room which clearly stated I had air-conditioning. When I got to the room alas there was no air-conditioning so when I went back down to reception I was told that I would have to pay €25 extra for air conditioning With matter of fact attitude. Unbelievable extortion

10

Martin

12 Feb 2026

·

Stayed 1 night

Stille hotel med venligt personale.

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10

Peter

12 Sept 2025

·

Stayed 1 night

Nice friendly hotel, close to where I was working in Brussells and close to the metro that connects to the airport. Breakfast was varied and the room was comfortable. The reception staff are always nice people.

4

Martin

31 Mar 2025

·

Stayed 3 nights

Property was tired and out of date and staff when leaving was very unhelpful and told me that I should have done the check out the night before despite me having told staff that I was cutting my stay short by a day and providing all paperwork and credit card when requested at check in. I do not think.i will be returning.

10

Jennifer

1 Aug 2024

·

Stayed 1 night

Perfect, charming hotel. It was a very convenient location for us - close to my office near the European Commission and easy for my husband to get to the main tourist areas in the city by metro. The bed was very comfortable and the hotel was clean and well maintained. We checked in very late in the middle of the night and the front desk staff member who checked us in was incredibly kind and moved us through the process swiftly. He gave such a warm welcome to two weary travelers - we were very grateful. We will definitely stay again if we’re ever in Brussels.

10

Stefano

30 Oct 2023

·

Stayed 1 night

Buon albergo, personale gentile e professionale. Ottima posizione.

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8

Sandra

14 Apr 2025

·

Stayed 3 nights

The hotel staff were very friendly and helpful. It was close to a metro station and the area was quiet. The hotel itself is clean but the room were were in needed a little renovation. However it was fine.

8

Ole

16 Nov 2025

·

Stayed 1 night

Ja. Die Dame an der Rezeption war super freundlich

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10

Bradley

30 Jul 2022

·

Stayed 1 night

Great location. Very friendly staff.

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Location

Very convenient European Quarter location near the European Commission and close to a metro station; practical for work and sightseeing.

Related guest reviews

10

Michael

5 Nov 2025

·

Stayed 2 nights

Et virkelig godt ophold. Venligt personale og et godt stort rum med stort bad. Lidt omstændelig indcheckning, der måske kunne forbedres, men ellers er alt bare perfekt - og supergod beliggenhed i Europa-kvarteret.

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10

Jennifer

15 Aug 2024

·

Stayed 1 night

Good location.

10

Zalán

17 May 2024

·

Stayed 4 nights

A surprisingly nice and well-equipped place in the European District, with lots of great dining options nearby.

10

Peter

12 Sept 2025

·

Stayed 1 night

Nice friendly hotel, close to where I was working in Brussells and close to the metro that connects to the airport. Breakfast was varied and the room was comfortable. The reception staff are always nice people.

10

Jérôme

16 Jun 2024

·

Stayed 2 nights

Hotel parfaitement situé près de la commission.

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10

Paulo Vitor

10 Apr 2023

·

Stayed 4 nights

Bom hotel próximo a uma estação de metrô. Em 25 minutos andando é possível chegar no centro de Bruxelas. Garagem gratuita e coberta. Cama confortável e quarto relativamente espaçoso.

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10

Mohan Ramesh

4 Jun 2024

·

Stayed 2 nights

So convenient for work with EU.

10

Jennifer

1 Aug 2024

·

Stayed 1 night

Perfect, charming hotel. It was a very convenient location for us - close to my office near the European Commission and easy for my husband to get to the main tourist areas in the city by metro. The bed was very comfortable and the hotel was clean and well maintained. We checked in very late in the middle of the night and the front desk staff member who checked us in was incredibly kind and moved us through the process swiftly. He gave such a warm welcome to two weary travelers - we were very grateful. We will definitely stay again if we’re ever in Brussels.

10

Stefano

30 Oct 2023

·

Stayed 1 night

Buon albergo, personale gentile e professionale. Ottima posizione.

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10

Bradley

30 Jul 2022

·

Stayed 1 night

Great location. Very friendly staff.

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Dining

Breakfast reviews are mixed: some describe it as varied or very good, while others find the selection limited or poor.

Related guest reviews

8

Danny

22 Apr 2023

·

Stayed 1 night

Fijn ontvangen Ontbijt prima Kamers zijn wel gedateerd met name de vloerbedekking

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10

Peter

12 Sept 2025

·

Stayed 1 night

Nice friendly hotel, close to where I was working in Brussells and close to the metro that connects to the airport. Breakfast was varied and the room was comfortable. The reception staff are always nice people.

8

Cristina

15 Aug 2022

·

Stayed 2 nights

Seulement quelques places de parking en mode premier arrivé/premier servi. Évidemment pour nous c'était dehors et sur cette zone c'est payant jusqu'à 21h sauf dimanche et jours fériés ! Petit déjeuner en buffet mais choix assez limité. Chambre spacieuse mais sdb vetuste et assez étriquée Nous avions la climatisation, heureusement car il faisait très chaud à Bruxelles, mais elle etait très/trop bruyante. Sinon staff très agréable

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8

Glen

13 Nov 2023

·

Stayed 2 nights

Ok and clean, dated rooms and very poor selection for breakfast.

8

Shaun

11 Jul 2022

·

Stayed 1 night

Wir waren eine Nacht hier. Für Brüssel ist das Hotel sehr preiswert. Das Zimmer war groß genug, Frühstück war super und die Mitarbeiter waren sehr effizient und freundlich. Empohlen! Einziges Nachteil - wir waren am 6. Stock und der Aufzug war etwas eng mit den Koffern!

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $162	2 $102	3 $102
4 $108	5 $156	6 $196	7 $237	8 $123	9 $101	10 $101
11 $108	12 $250	13	14	15 $239	16 $95	17 $95
18 $109	19 $164	20 $225	21 $188	22 $133	23 $96	24 $100
25 $115	26 $164	27 $195	28 $190	29 $117	30 $105	31 $101

New Hotel Charlemagne

Prices for New Hotel Charlemagne

Monthly average prices

About this property

Location

Room options

Club Room, Terrace

Club Room

City Room

Guest reviews of New Hotel Charlemagne

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about New Hotel Charlemagne

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26 $163
27 $113	28 $336	29 $10.1k	30 $359