Hotel Novotel Brussels Off Grand Place
US$248
/ night
Avg. for October
Prices for Hotel Novotel Brussels Off Grand Place
Select dates to see prices and availability
US$248
/ night
Avg. for October
Monthly average prices
Nightly prices at Hotel Novotel Brussels Off Grand Place average US$170 in the cheapest month (February) and US$260 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$181 |
| February | US$170 |
| March | US$219 |
| April | US$221 |
| May | US$227 |
| June | US$260 |
| July | US$229 |
| August | US$180 |
| September | US$232 |
| October | US$248 |
| November | US$224 |
| December | US$254 |
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Oct · US$248
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Most expensive: June (~US$260)
Cheapest: February (~US$170)
About this property
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a television in a common area and a v...
Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a television in a common area and a vending machine.
Business amenities
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services.
Dining
Grab a bite to eat at Gourmet Bar, a brasserie where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service. Buffet breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Rooms
Stay in one of 140 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Location
With a stay at Novotel Brussels off Grand'Place, you'll be centrally located in Brussels, steps from La Grand Place and 11 minutes by foot from Brussels Christmas Market. This hotel is 1.3 mi (2 km) from Avenue Louise and 1.7 mi (2.8 km) from European Union Parliament Building.
What's nearby
Galeries Royales Saint-Hubert(0.1 Miles)
Rue des Bouchers(0.1 Miles)
La Grand Place(0.1 Miles)
Brussels City Hall(0.2 Miles)
Square Brussels Meeting Centre(0.2 Miles)
Mont des Arts(0.2 Miles)
Royal Library of Belgium(0.2 Miles)
Jeanneke Pis(0.2 Miles)
BOZAR Centre for Fine Arts(0.3 Miles)
St. Michael and St. Gudula Cathedral(0.3 Miles)
Brussels Stock Exchange(0.3 Miles)
Manneken Pis Statue(0.3 Miles)
Place de la Bourse(0.3 Miles)
Grand Casino Brussels(0.3 Miles)
Museum of Musical Instruments(0.3 Miles)
Brussels Airport (BRU)(8.6 Miles)
Antwerp (ANR-Antwerp Intl.)(31.3 Miles)
Charleroi (CRL-Brussels South Charleroi)(36.3 Miles)
Non-smoking rooms
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Location
Rue du Marché aux Herbes 120, Quartier du Centre - Centrumwijk, Brussels, Belgium
Galeries Royales Saint-Hubert (0.1 Miles)
Rue des Bouchers (0.1 Miles)
La Grand Place (0.1 Miles)
Brussels City Hall (0.2 Miles)
Square Brussels Meeting Centre (0.2 Miles)
Mont des Arts (0.2 Miles)
Room options
10
Executive Suite, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Bathtub
10
Superior Room (1 Double Bed with 2 Single Sofa Beds)
Room details
1 Double Bed
and 2 Sofa Beds
Sleeps 3
323 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
7
Executive Room, 1 Double Bed
Room details
1 Double Bed
Sleeps 2
269 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
6
Superior Room, Multiple Beds, Accessible
Room details
1 Double Bed
and 2 Sofa Beds
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
9
Superior Room, 1 Double Bed
Room details
1 Double Bed
Sleeps 2
269 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
7
Suite, 1 Double Bed (Designed By Inno)
Room details
1 Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)TV
8
Superior Room, 1 Double Bed with Sofa Bed
Room details
1 Double Bed
and 1 Sofa Bed
Sleeps 2
269 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
Guest reviews of Hotel Novotel Brussels Off Grand Place
8.5
Very good
Based on 2,214 verified reviews
Who stays here?
Business
16%
Couple
24%
Family
47%
Group
7%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, Hotel Novotel Brussels Off Grand Place is praised for its unbeatable central location by Brussels Central Station and Grand Place, generally helpful staff, and comfortable, quiet rooms that make sightseeing and day trips easy.
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What guests think
Across many reviews, Hotel Novotel Brussels Off Grand Place is praised for its unbeatable central location by Brussels Central Station and Grand Place, generally helpful staff, and comfortable, quiet rooms that make sightseeing and day trips easy.
Common negatives include occasional renovation disruptions, elevator outages and temporary bar or restaurant closures, plus some dated rooms, weak air conditioning, and awkward bathroom layouts with separate toilets lacking sinks, as well as occasional cleanliness complaints. Breakfast is widely enjoyed, though several guests found variety limited or replenishment slow and pricing high. Expect an ultra-convenient city-center base with mostly comfortable stays and lively surroundings.
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AI-generated summary based on recent guest reviews
Facilities
Renovations sometimes limited common areas and closed the bar or restaurant; elevator outages were also reported. The gym is small.
Related guest reviews
4
Daniel
25 Dec 2022
·
Stayed 3 nights
The hotel is being renovated. Rather uncomfortable and noisy. The ventilation system from the kitchen is very noisy and the noise affects all the rooms on the uneven numbers side, especially the very last ones. The location is very good is you want to explore the old town. Overall, the sleep deprivation is not a price worth paying for the location.
The hotel is being renovated. Rather uncomfortable and noisy. The ventilation system from the kitchen is very noisy and the noise affects all the rooms on the uneven numbers side, especially the very last ones. The location is very good is you want to explore the old town. Overall, the sleep deprivation is not a price worth paying for the location.
8
Johan
29 Nov 2023
·
Stayed 5 nights
Great location, close to attractions and plenty of food options. Unfortunately, when I was there, one of the 2 elevators was not working, and that caused some wait every time.
Great location, close to attractions and plenty of food options. Unfortunately, when I was there, one of the 2 elevators was not working, and that caused some wait every time.
6
Helen
5 Dec 2022
·
Stayed 2 nights
Unfortunately the hotel is undergoing major refurbishment and building works so there is no reception area - this was set up in one of the bedrooms and no food facilities, or washrooms outside of your own room, we were directed to the nearby IBIS hotel. We also, at one point, had to use the stairs as the lifts were out of action which meant going through the buidling site. The buiding work also started at 6.13 which is definitely not ideal, the staff apologised and it didnt occur again the following day.
Unfortunately the hotel is undergoing major refurbishment and building works so there is no reception area - this was set up in one of the bedrooms and no food facilities, or washrooms outside of your own room, we were directed to the nearby IBIS hotel. We also, at one point, had to use the stairs as the lifts were out of action which meant going through the buidling site. The buiding work also started at 6.13 which is definitely not ideal, the staff apologised and it didnt occur again the following day.
6
André
28 Oct 2022
·
Stayed 3 nights
L'hotel est en rénovation.Nous n'avons pas reçu de courriel nous avertissant de la chose.Le matin pour aller déjeuner, il fallait passer par l'extérieur.On contournait les camions ,les poubelles.Le bruit débutait vers 9:00 pour se terminer vers 17:30. On a payé pour un hôtel 4*sans en avoir les bénéfices.Nous sommes extrêmement déçus.
L'hotel est en rénovation.Nous n'avons pas reçu de courriel nous avertissant de la chose.Le matin pour aller déjeuner, il fallait passer par l'extérieur.On contournait les camions ,les poubelles.Le bruit débutait vers 9:00 pour se terminer vers 17:30. On a payé pour un hôtel 4*sans en avoir les bénéfices.Nous sommes extrêmement déçus.
6
Fredrik
22 Oct 2022
·
Stayed 3 nights
Trevlig personal, toppenläge, god frukost. Dock var hotellet en byggarbetsplats med incheckning i ett gästrum. Gipsskivor, buller, men tyst på natten. Blir nog toppenbra i framtiden, när renovering är klar
Trevlig personal, toppenläge, god frukost. Dock var hotellet en byggarbetsplats med incheckning i ett gästrum. Gipsskivor, buller, men tyst på natten. Blir nog toppenbra i framtiden, när renovering är klar
2
Jodie
29 Sept 2025
·
Stayed 3 nights
We paid a small fortune to stay here and they neglected to inform us that renovations were taking place on the floor above. Instead of a relaxing few days in Brussels to end out European holiday, we found ourselves unable to be in our room during the day. When we checked in at 3.45pm our room wasn’t ready and when I went back downstairs to ask for another room, I was challenged regarding the state of the room we’d been given. Staff were unhelpful and aloof. The room was tiny, and opened onto a very noisy courtyard. It looked nothing like the photographs provided. We tried to complain but were treated like second class citizens because we’d booked through Expedia.
We paid a small fortune to stay here and they neglected to inform us that renovations were taking place on the floor above. Instead of a relaxing few days in Brussels to end out European holiday, we found ourselves unable to be in our room during the day. When we checked in at 3.45pm our room wasn’t ready and when I went back downstairs to ask for another room, I was challenged regarding the state of the room we’d been given. Staff were unhelpful and aloof. The room was tiny, and opened onto a very noisy courtyard. It looked nothing like the photographs provided. We tried to complain but were treated like second class citizens because we’d booked through Expedia.
8
Edwina
2 Sept 2025
·
Stayed 3 nights
Very well located for food and shopping. Comfortable rooms. Disappointing fitness area.
Very well located for food and shopping. Comfortable rooms. Disappointing fitness area.
4
Richard
10 Sept 2023
·
Stayed 1 night
Overprized for motel standard. Gym is extremely small and should not be referred to as ”gym”.
Overprized for motel standard. Gym is extremely small and should not be referred to as ”gym”.
6
Luis
19 Dec 2022
·
Stayed 19,344 nights
I wish I would have known when I was doing my booking that the hotel was being remodeled. No restaurant or bar and no on premise laundry.
I wish I would have known when I was doing my booking that the hotel was being remodeled. No restaurant or bar and no on premise laundry.
8
Katherine
5 Nov 2025
·
Stayed 4 nights
Room was clean but was very outdated and could use a bit of an upgrade. The staff were very kind, and helpful. Disappointed we weren't notified of the construction before we arrived, as there was no restaurant available. But it didn't bother us very much, just a minor inconvenience we weren't expecting. Great location.
Room was clean but was very outdated and could use a bit of an upgrade. The staff were very kind, and helpful. Disappointed we weren't notified of the construction before we arrived, as there was no restaurant available. But it didn't bother us very much, just a minor inconvenience we weren't expecting. Great location.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms and spaces clean, but recurring issues include stained or worn carpets, bathroom odors, and maintenance lapses; a few reports mentioned insect bites.
Related guest reviews
8
MOHAMMAD
6 Jun 2025
·
Stayed 2 nights
Nice hotel but bathroom was not so clean, sink was not so clean. Otherwise nice location and closer to our tours meeting points. By room standard it was not four star. Yes there’s a nice restaurant and reception area was great.
Nice hotel but bathroom was not so clean, sink was not so clean. Otherwise nice location and closer to our tours meeting points. By room standard it was not four star. Yes there’s a nice restaurant and reception area was great.
6
Swarup
3 Aug 2024
·
Stayed 4 nights
The location of the property was great and only a couple of minutes walk from the Central Station. The ambience of the hotel is also very pleasant and the staff are friendly and helpful. The room was, however, very small for a family of three and the sink in the bathroom was stained and disgusting. The air condition was not very effective and it wasn’t very comfortable at night . Housekeeping was not very pleasant and was putting pressure on us to vacate the room in the morning so that they can get it cleaned . That was not nice as it’s up to us what time we leave and it made us feel very uncomfortable to have a lie in in the morning. Overall it was an ok stay . What made it bearable was the location which was right in the middle of the Grand Place and absolutely amazing.
The location of the property was great and only a couple of minutes walk from the Central Station. The ambience of the hotel is also very pleasant and the staff are friendly and helpful. The room was, however, very small for a family of three and the sink in the bathroom was stained and disgusting. The air condition was not very effective and it wasn’t very comfortable at night . Housekeeping was not very pleasant and was putting pressure on us to vacate the room in the morning so that they can get it cleaned . That was not nice as it’s up to us what time we leave and it made us feel very uncomfortable to have a lie in in the morning. Overall it was an ok stay . What made it bearable was the location which was right in the middle of the Grand Place and absolutely amazing.
4
Pankti
2 Sept 2024
·
Stayed 1 night
The hotel room has beg bugs !! I have been bitten all over and when i told the teamm at reception, they didnt say much, they said it xould be mosquitoes may be and thats all. No apologies , no concern on even showing them the red marks all over my hands and neck and legs. Expected lot more from them to respond to a serious issue. Nightmare to ensure we dont carry it back home and had to throw a lot of things out Only good thing was the location
The hotel room has beg bugs !! I have been bitten all over and when i told the teamm at reception, they didnt say much, they said it xould be mosquitoes may be and thats all. No apologies , no concern on even showing them the red marks all over my hands and neck and legs. Expected lot more from them to respond to a serious issue. Nightmare to ensure we dont carry it back home and had to throw a lot of things out Only good thing was the location
6
Yvonne
10 Jul 2024
·
Stayed 3 nights
The hotel was located at a convenient location. Close to shopping, attractions and transportation. The sink and shower stall was not very well maintained.
The hotel was located at a convenient location. Close to shopping, attractions and transportation. The sink and shower stall was not very well maintained.
6
Paulo
17 Nov 2024
·
Stayed 3 nights
The hotel is ok, it has almost everything needed, but the pillows are of bad quality, the sink stinks when turned on for a few seconds, the área is súper noisy and you can also hear noise from other rooms all light long, there is no whole body mirror, no conditioner and no moisturizer. The location is very conveniently close to the train station and all main turist attractions.
The hotel is ok, it has almost everything needed, but the pillows are of bad quality, the sink stinks when turned on for a few seconds, the área is súper noisy and you can also hear noise from other rooms all light long, there is no whole body mirror, no conditioner and no moisturizer. The location is very conveniently close to the train station and all main turist attractions.
6
jessica
9 Aug 2025
·
Stayed 3 nights
Cuando uno entra el lobby es bonito la atención l chica de la mañana son amables la que trabaja en la noche para el siguiente día es súper brava no se le puede preguntar nada te mira con mala cara pero los cuartos son un poco sucios y desorganizados no lo recomendaría la verdad no regresaría
Cuando uno entra el lobby es bonito la atención l chica de la mañana son amables la que trabaja en la noche para el siguiente día es súper brava no se le puede preguntar nada te mira con mala cara pero los cuartos son un poco sucios y desorganizados no lo recomendaría la verdad no regresaría
4
Yetunde
18 Aug 2024
·
Stayed 2 nights
Great location in terms of being near the Grand Place and also the rail station. The hotel is quite modern and the room appeared fine. However, there appeared to be a used towel still within the room when we arrived and after our first night each of us woke up with small bite marks which was very concerning. On our last morning, we noticed a dead fly in the waffle mix for the make your own waffle station so steered clear. The positives were the restaurant staff who were friendly although the reception desk staff were not as warm or helpful. For convenience the hotel gets top marks in terms of central location.
Great location in terms of being near the Grand Place and also the rail station. The hotel is quite modern and the room appeared fine. However, there appeared to be a used towel still within the room when we arrived and after our first night each of us woke up with small bite marks which was very concerning. On our last morning, we noticed a dead fly in the waffle mix for the make your own waffle station so steered clear. The positives were the restaurant staff who were friendly although the reception desk staff were not as warm or helpful. For convenience the hotel gets top marks in terms of central location.
6
Elizabeth
29 Dec 2024
·
Stayed 3 nights
El hotel tiene una ubicación privilegiada. Mal que abres la llave del lavabo y huele fatal. El WC y regadera muy pequeño. Toallas demasiado viejas
El hotel tiene una ubicación privilegiada. Mal que abres la llave del lavabo y huele fatal. El WC y regadera muy pequeño. Toallas demasiado viejas
8
Dhrupad
19 Apr 2023
·
Stayed 1 night
Stayed for one night, the location is perfect as it is next to the Brussels Central station and close to the historic center of the city and other walkable areas. We had a room facing the square area which can be busy, but the room was soundproofed well and hence we barely heard noise. Front desk staff was great, was able to accommodate us for early check-in and other questions. Only complaint to make was that the sofa in our room had stains, the fabric needs to be replaced.
Stayed for one night, the location is perfect as it is next to the Brussels Central station and close to the historic center of the city and other walkable areas. We had a room facing the square area which can be busy, but the room was soundproofed well and hence we barely heard noise. Front desk staff was great, was able to accommodate us for early check-in and other questions. Only complaint to make was that the sofa in our room had stains, the fabric needs to be replaced.
4
SUBHASISH
29 Jun 2025
·
Stayed 1 night
Front desk asked us to put the bags in storage ourselves. The hotel room is extremely dated. Bad spring beds on metal frames, old dirty looking carpet, old chairs, Very old TV. Room needs complete renovation. Bad value for money.
Front desk asked us to put the bags in storage ourselves. The hotel room is extremely dated. Bad spring beds on metal frames, old dirty looking carpet, old chairs, Very old TV. Room needs complete renovation. Bad value for money.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable and quiet with good soundproofing, though sizes and decor vary. Downsides include some smaller or dated rooms, weak air conditioning, lumpy pillows or uncomfortable sofa beds, and an awkward layout with a separate toilet lacking a sink.
Related guest reviews
10
George
27 Feb 2025
·
Stayed 3 nights
Great hotel, lovely large room with a nice view over the square. Staff very friendly and helpful.
Great hotel, lovely large room with a nice view over the square. Staff very friendly and helpful.
6
Benedicto
22 Oct 2024
·
Stayed 3 nights
Air Conditioning did not work. We had to open the window and the surroundings was noisy.
Air Conditioning did not work. We had to open the window and the surroundings was noisy.
8
Allison
30 May 2025
·
Stayed 2 nights
Very walkable location - a stone’s throw away from Brussels Central train station. The room seemed brand new - loved the separate tub and shower, as well as separate toilet. This was my 2nd stay in a Novotel hotel - both have been great.
Very walkable location - a stone’s throw away from Brussels Central train station. The room seemed brand new - loved the separate tub and shower, as well as separate toilet. This was my 2nd stay in a Novotel hotel - both have been great.
8
Allan
29 Nov 2024
·
Stayed 4 nights
We did not like the small toilet area and the fact that it is separated from the faucet.
We did not like the small toilet area and the fact that it is separated from the faucet.
8
Carolina
21 Aug 2024
·
Stayed 4 nights
The location is excellent, walking distance from the Grand Place. The bed was not so big and the sofa bed was uncomfortable for my kid.
The location is excellent, walking distance from the Grand Place. The bed was not so big and the sofa bed was uncomfortable for my kid.
8
Jacob
19 Mar 2025
·
Stayed 1 night
Rooms are very small and poorly designed. Room was clean.
Rooms are very small and poorly designed. Room was clean.
6
Bengt
10 Jun 2024
·
Stayed 6 nights
The staff was very accommodating and helpful. Unfortunately, the first room I was in the air conditioning wasn’t working at all and the hotel offered to move us to a better room which the air conditioning was working. However, even though the air conditioning seemed to be working, the room would never reach set point (19C). The maintenance officer went to the room with an IR gun to check if the air was cold. Indeed, the temperature of the air was about 17C, but the air flow was very low. The maintenance officer even said the rooms don’t reach set point. We had to open up the bedroom window to let cool air come in since the temperature in the room was about 23C. As nice as the hotel is and as friendly and helpful the staff was, I wouldn’t stay here again. The ONLY reason is due to the air conditioning not working, or better said, not being sized appropriately for the hotel. If the room temperature is not an important factor and you don’t require it to be as cold as I like it, I would say this is a very good hotel to stay in. There are grocery and convenience stores behind the hotel and 2 blocks down the pedestrian street.
The staff was very accommodating and helpful. Unfortunately, the first room I was in the air conditioning wasn’t working at all and the hotel offered to move us to a better room which the air conditioning was working. However, even though the air conditioning seemed to be working, the room would never reach set point (19C). The maintenance officer went to the room with an IR gun to check if the air was cold. Indeed, the temperature of the air was about 17C, but the air flow was very low. The maintenance officer even said the rooms don’t reach set point. We had to open up the bedroom window to let cool air come in since the temperature in the room was about 23C. As nice as the hotel is and as friendly and helpful the staff was, I wouldn’t stay here again. The ONLY reason is due to the air conditioning not working, or better said, not being sized appropriately for the hotel. If the room temperature is not an important factor and you don’t require it to be as cold as I like it, I would say this is a very good hotel to stay in. There are grocery and convenience stores behind the hotel and 2 blocks down the pedestrian street.
8
Deirdre
9 Sept 2025
·
Stayed 1 night
Great location just off the main square and close to the train station. Lovely hotel. Good breakfast. Only negative were the lumpy pillows.
Great location just off the main square and close to the train station. Lovely hotel. Good breakfast. Only negative were the lumpy pillows.
10
Virginia
27 Aug 2024
·
Stayed 2 nights
Great location, friendly staff, nice comfortable bed. Our one 'note' (not really a complaint) is that, although separating the ensuite toilet from the rest of the bathroom is a nice touch, there is no sink with the toilet. This means walking through the room to wash hands and was particularly awkward for our teenage daughter!
Great location, friendly staff, nice comfortable bed. Our one 'note' (not really a complaint) is that, although separating the ensuite toilet from the rest of the bathroom is a nice touch, there is no sink with the toilet. This means walking through the room to wash hands and was particularly awkward for our teenage daughter!
6
Jeffrey
12 Sept 2025
·
Stayed 5 nights
Great location near the Grand Place and the Centraal train station. The hotel, however, is in need of updating and refurbishing. My room was scuffed up and terribly drab and not particularly attractive. Breakfast was very common and the same very morning. I found the hotel not anywhere near worth the price. At best it may warrant about a 2.5-3 star rating at most. With some updating and freshening up, it could become a 4 star as it indicates its rating currently is but now? Uff!.a rather tired hotel in need of some modern attention. Some of the staff were lovely though. So that was good. Location is superb!
Great location near the Grand Place and the Centraal train station. The hotel, however, is in need of updating and refurbishing. My room was scuffed up and terribly drab and not particularly attractive. Breakfast was very common and the same very morning. I found the hotel not anywhere near worth the price. At best it may warrant about a 2.5-3 star rating at most. With some updating and freshening up, it could become a 4 star as it indicates its rating currently is but now? Uff!.a rather tired hotel in need of some modern attention. Some of the staff were lovely though. So that was good. Location is superb!
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, helpful and efficient. However, several reviews note inconsistent service, including curt front-desk interactions, slow responses, poor communication about renovations, and limited help arranging taxis or addressing issues.
Related guest reviews
10
Kerry
27 Dec 2023
·
Stayed 1 night
We had a delightful stay. The location is excellent. The staff is very helpful and friendly. The breakfast is good. There is also a functional fitness room. The rooms are spacious and clean with nice towels and walk in shower. It is a good value. We stayed here before and would do so again if we return to Brussels.
We had a delightful stay. The location is excellent. The staff is very helpful and friendly. The breakfast is good. There is also a functional fitness room. The rooms are spacious and clean with nice towels and walk in shower. It is a good value. We stayed here before and would do so again if we return to Brussels.
10
Melissa
17 May 2025
·
Stayed 4 nights
The Novotel was in a terrific location, walkable to shops, dining and more. The staff were friendly, welcoming and very helpful. They assisted with arrangements for a taxi, storage of a large luggage item as well as label printing. The rooms were quiet and clean. This hotel was a great find!
The Novotel was in a terrific location, walkable to shops, dining and more. The staff were friendly, welcoming and very helpful. They assisted with arrangements for a taxi, storage of a large luggage item as well as label printing. The rooms were quiet and clean. This hotel was a great find!
6
Halla
29 May 2024
·
Stayed 2 nights
The location was is the only good thing about this hotel. The hotel and room themselves are old and outdated and not worthy to be a Novotel to be honest. Location is excellent, many options for having lunch/dinner. Close to the shops etc Staff and service weren't excellent, as we needed a taxi and they couldn't get us one saying we should have booked it 24 hours prior and didn't offer us an alternative solution.
The location was is the only good thing about this hotel. The hotel and room themselves are old and outdated and not worthy to be a Novotel to be honest. Location is excellent, many options for having lunch/dinner. Close to the shops etc Staff and service weren't excellent, as we needed a taxi and they couldn't get us one saying we should have booked it 24 hours prior and didn't offer us an alternative solution.
6
jessica
9 Aug 2025
·
Stayed 3 nights
Cuando uno entra el lobby es bonito la atención l chica de la mañana son amables la que trabaja en la noche para el siguiente día es súper brava no se le puede preguntar nada te mira con mala cara pero los cuartos son un poco sucios y desorganizados no lo recomendaría la verdad no regresaría
Cuando uno entra el lobby es bonito la atención l chica de la mañana son amables la que trabaja en la noche para el siguiente día es súper brava no se le puede preguntar nada te mira con mala cara pero los cuartos son un poco sucios y desorganizados no lo recomendaría la verdad no regresaría
10
Malika
13 Oct 2025
·
Stayed 1 night
Located in the heart of the city of Brussels at Grand Place. Staff was very courteous and helpful. Spacious room too. I highly recommend this property.
Located in the heart of the city of Brussels at Grand Place. Staff was very courteous and helpful. Spacious room too. I highly recommend this property.
8
COLIN
30 Jun 2025
·
Stayed 1 night
Overall great location. Nice, clean hotel. No issues recommending. Only reason for the 1* check in was, having cycled there on a charity ride from Brugge, in blistering heat, asked for a tap water, which was next to reception & man serving me told my son & I that we could get water from our room! Girls on check out were superb. So just that one miserable encounter
Overall great location. Nice, clean hotel. No issues recommending. Only reason for the 1* check in was, having cycled there on a charity ride from Brugge, in blistering heat, asked for a tap water, which was next to reception & man serving me told my son & I that we could get water from our room! Girls on check out were superb. So just that one miserable encounter
2
Jodie
29 Sept 2025
·
Stayed 3 nights
We paid a small fortune to stay here and they neglected to inform us that renovations were taking place on the floor above. Instead of a relaxing few days in Brussels to end out European holiday, we found ourselves unable to be in our room during the day. When we checked in at 3.45pm our room wasn’t ready and when I went back downstairs to ask for another room, I was challenged regarding the state of the room we’d been given. Staff were unhelpful and aloof. The room was tiny, and opened onto a very noisy courtyard. It looked nothing like the photographs provided. We tried to complain but were treated like second class citizens because we’d booked through Expedia.
We paid a small fortune to stay here and they neglected to inform us that renovations were taking place on the floor above. Instead of a relaxing few days in Brussels to end out European holiday, we found ourselves unable to be in our room during the day. When we checked in at 3.45pm our room wasn’t ready and when I went back downstairs to ask for another room, I was challenged regarding the state of the room we’d been given. Staff were unhelpful and aloof. The room was tiny, and opened onto a very noisy courtyard. It looked nothing like the photographs provided. We tried to complain but were treated like second class citizens because we’d booked through Expedia.
10
Vanessa
6 Dec 2024
·
Stayed 2 nights
Great location, amazing staff, and delicious breakfast! Will definitely stay again!
Great location, amazing staff, and delicious breakfast! Will definitely stay again!
4
Henry
4 Mar 2024
·
Stayed 5 nights
BE AWARE EVERYBODY!!!! Got robbed just infront of the foyer and the entrance of the hotel. Got assaulted and my neck chain snatched and stolen by two undesirables. Be careful as there are many prowlers by the hotel. Staff and management of hotel showed very little empathy and very uncooperative to obtain cctv of robbery for the police. Official complaint to follow to the directors of the hotel, let's hope that they listen for the security and well being of clients staying at the hotel!!! Although reported, Police unhelpful and not interested as we were tourists. Another statistic of Brussels!!!
BE AWARE EVERYBODY!!!! Got robbed just infront of the foyer and the entrance of the hotel. Got assaulted and my neck chain snatched and stolen by two undesirables. Be careful as there are many prowlers by the hotel. Staff and management of hotel showed very little empathy and very uncooperative to obtain cctv of robbery for the police. Official complaint to follow to the directors of the hotel, let's hope that they listen for the security and well being of clients staying at the hotel!!! Although reported, Police unhelpful and not interested as we were tourists. Another statistic of Brussels!!!
10
Henrik Storm
24 Aug 2025
·
Stayed 4 nights
Rigtig dejligt hotel med fremragende beliggenhed lige ved Grand Place og gare central. Værelser veldisponerede med separat bad og toilet. Morgenmadsbuffetten var god og varieret. Personalet var venligt og smilende, og receptionen var særdeles hjælpsom, da min kone blev stukket af en hveps på afrejsedagen.
Rigtig dejligt hotel med fremragende beliggenhed lige ved Grand Place og gare central. Værelser veldisponerede med separat bad og toilet. Morgenmadsbuffetten var god og varieret. Personalet var venligt og smilende, og receptionen var særdeles hjælpsom, da min kone blev stukket af en hveps på afrejsedagen.
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AI-generated summary based on recent guest reviews
Location
Exceptional central location next to Grand Place and Brussels Central Station, with shops, restaurants and attractions a short walk. The area can be lively and occasionally noisy, though many rooms are well soundproofed.
Related guest reviews
10
Emmanuel
31 Aug 2025
·
Stayed 7 nights
We enjoyed our stay in Novotel. The location was ideal as it was close to Grand Place, restaurants and shoppes. We also loved the breakfast buffet. Special thanks to Aries, the bartender for the excellent customer service.
We enjoyed our stay in Novotel. The location was ideal as it was close to Grand Place, restaurants and shoppes. We also loved the breakfast buffet. Special thanks to Aries, the bartender for the excellent customer service.
10
MIGUEL
30 Nov 2023
·
Stayed 2 nights
Location is exvellet. Overall, the hotel is in very good conditions, rooms are quite spacious, it was an excellent choice.
Location is exvellet. Overall, the hotel is in very good conditions, rooms are quite spacious, it was an excellent choice.
10
Gareth
23 Feb 2025
·
Stayed 3 nights
The hotel was great, very clean and modern feel. Location was perfect for what we required. A short walk to Brussels central train/metro station as well as a short walk to Grand Place.
The hotel was great, very clean and modern feel. Location was perfect for what we required. A short walk to Brussels central train/metro station as well as a short walk to Grand Place.
8
Warwick
9 Oct 2025
·
Stayed 3 nights
Perfect location for the Grand Place
Perfect location for the Grand Place
10
Sharon
10 Oct 2025
·
Stayed 2 nights
My family travelled to Brussels recently and we had an amazing time. This hotel is located in the centre of the action so take note if you want something very quiet this won’t be it. The Staff were AMAZING! Front desk was exceptional, lobby was a great meet up spot for the eight of us. We included the breakfast which was convenient and had a little for everyone to enjoy. My only con to that was that they were slow in refilling some of the food items and if you don’t tend to eat a lot for breakfast it may not be worth the cost. Our rooms were nice, beds comfortable and everything was clean my only con is that they don’t provide face cloths so bring your own to take off makeup etc… we would definitely stay here again
My family travelled to Brussels recently and we had an amazing time. This hotel is located in the centre of the action so take note if you want something very quiet this won’t be it. The Staff were AMAZING! Front desk was exceptional, lobby was a great meet up spot for the eight of us. We included the breakfast which was convenient and had a little for everyone to enjoy. My only con to that was that they were slow in refilling some of the food items and if you don’t tend to eat a lot for breakfast it may not be worth the cost. Our rooms were nice, beds comfortable and everything was clean my only con is that they don’t provide face cloths so bring your own to take off makeup etc… we would definitely stay here again
10
Rajesh
8 Jul 2024
·
Stayed 4 nights
Central location with access to sight seeing landmarks as well as train station
Central location with access to sight seeing landmarks as well as train station
10
Ajitpal
1 Dec 2024
·
Stayed 2 nights
Perfect location...right at Grand Square and 2 minutes wakk to Brussels Central station..very lively location...
Perfect location...right at Grand Square and 2 minutes wakk to Brussels Central station..very lively location...
8
Stephanie
6 Sept 2024
·
Stayed 2 nights
Great location, adjacent to the train station and main attractions in Brussels. Comfortable room, small shower but also had a full size soaking tub. Close enough to restaurants and shops to have some noise in the evening but did not keep us awake. Convenient restaurant/bar and snacks available for sale in the lobby.
Great location, adjacent to the train station and main attractions in Brussels. Comfortable room, small shower but also had a full size soaking tub. Close enough to restaurants and shops to have some noise in the evening but did not keep us awake. Convenient restaurant/bar and snacks available for sale in the lobby.
10
Berthier
26 Jul 2024
·
Stayed 4 nights
Excellent emplacement à deux pas de la Grande Place et de la gare centrale. Hautement recommandé!
Excellent emplacement à deux pas de la Grande Place et de la gare centrale. Hautement recommandé!
10
Kerry
24 Aug 2025
·
Stayed 2 nights
Great location to everything.
Great location to everything.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often rated good to excellent with a varied, convenient buffet. Some guests found it repetitive, slow to be replenished, or overpriced, and a few noted coffee/service hiccups.
Related guest reviews
10
victor m
25 Aug 2025
·
Stayed 2 nights
Nice location, right at downtown, bad coffe service and expensive
Nice location, right at downtown, bad coffe service and expensive
10
Emmanuel
31 Aug 2025
·
Stayed 7 nights
We enjoyed our stay in Novotel. The location was ideal as it was close to Grand Place, restaurants and shoppes. We also loved the breakfast buffet. Special thanks to Aries, the bartender for the excellent customer service.
We enjoyed our stay in Novotel. The location was ideal as it was close to Grand Place, restaurants and shoppes. We also loved the breakfast buffet. Special thanks to Aries, the bartender for the excellent customer service.
6
Chengyuan
17 Oct 2025
·
Stayed 2 nights
Location is good. Cleaning service quite good. For the rest, staff are relatively cold and will seldom look at you when you walk in or out. Breakfast choice very limited and even in the early morning many things go out and not quickly updated. Short stay OK.
Location is good. Cleaning service quite good. For the rest, staff are relatively cold and will seldom look at you when you walk in or out. Breakfast choice very limited and even in the early morning many things go out and not quickly updated. Short stay OK.
8
Piyavan
10 Mar 2023
·
Stayed 6 nights
Best location! Next to train station & Grand Place. Surrounded with many restaurants and shops. Staff are friendly (housekeeping, F&B & front desk). Only one thing to make this hotel even better is to have more varieties for breakfast. Stayed there 6 night and ate the same breakfast everyday. They should change some breakfast menus daily or every 2-3 days.
Best location! Next to train station & Grand Place. Surrounded with many restaurants and shops. Staff are friendly (housekeeping, F&B & front desk). Only one thing to make this hotel even better is to have more varieties for breakfast. Stayed there 6 night and ate the same breakfast everyday. They should change some breakfast menus daily or every 2-3 days.
10
Mitsuko
4 Sept 2025
·
Stayed 6 nights
セントラル駅からもグランプラスからも徒歩2分ぐらいで便利。部屋も広く、設備も整っている。朝食もバラエティがある。
セントラル駅からもグランプラスからも徒歩2分ぐらいで便利。部屋も広く、設備も整っている。朝食もバラエティがある。
10
Carole
16 Sept 2025
·
Stayed 2 nights
I was very happy with my stay but I think the breakfast was over rated. I had breakfast at 9:30 and it already looked picked over. It's important to keep an eye on the dishes so they are not half full
I was very happy with my stay but I think the breakfast was over rated. I had breakfast at 9:30 and it already looked picked over. It's important to keep an eye on the dishes so they are not half full
10
Todd
30 Jul 2025
·
Stayed 2 nights
Excellent location, good breakfast, walkable. Couldnt be happier. Thanks
Excellent location, good breakfast, walkable. Couldnt be happier. Thanks
10
Christopher
19 Aug 2024
·
Stayed 2 nights
Conveniently located to every place we wanted to visit and a very short walk to the train station. Clean room and friendly staff. Breakfast was excellent!
Conveniently located to every place we wanted to visit and a very short walk to the train station. Clean room and friendly staff. Breakfast was excellent!
8
Seck Wan
5 Jul 2025
·
Stayed 4 nights
overall the location is great. Room is wonderful, comfortable and clean. however, breakfast is not good. looks not fresh and everyday is the same. not much selection.
overall the location is great. Room is wonderful, comfortable and clean. however, breakfast is not good. looks not fresh and everyday is the same. not much selection.
10
MARIA
27 Mar 2023
·
Stayed 4 nights
Nice hotel .. great breakfast and the person working the breakfast are her name was Stephanie was great ..
Nice hotel .. great breakfast and the person working the breakfast are her name was Stephanie was great ..
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AI-generated summary based on recent guest reviews
10
Yanli
2 weeks ago
·
Stayed 2 nights
Very friendly and helpful staff. Room is clean and spacious. Excellent location!
Very friendly and helpful staff. Room is clean and spacious. Excellent location!
10
Maria
3 Sept 2026
·
Stayed 1 night
Fantastic stay, I would stay here again
Fantastic stay, I would stay here again
10
Foutien
1 Sept 2026
·
Stayed 2 nights
Great Location We had a good time
Great Location We had a good time
8
ping fai
30 Aug 2026
·
Stayed 3 nights
very convenient location close to Grand Place and Central Station
very convenient location close to Grand Place and Central Station
10
Priti
29 Aug 2026
·
Stayed 3 nights
Check in was quick and friendly staff. Clean room daily. Location right in the centre near the main attractions, central train station and restaurants.
Check in was quick and friendly staff. Clean room daily. Location right in the centre near the main attractions, central train station and restaurants.
FAQs about Hotel Novotel Brussels Off Grand Place
Is parking available at the hotel?
Nearby parking is available for EUR 30 per day, located 164 feet away from the hotel. Parking height restrictions apply.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available for approximately EUR 28 per person. It is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.
Does the hotel allow pets?
Pets are allowed at the hotel with a fee of EUR 15 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in is available for a fee of EUR 35, and late check-out is available for EUR 50, both subject to availability.
What accessibility features does the hotel offer?
The hotel has limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about room accessibility features are not provided.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Brussels, just steps from La Grand Place and 11 minutes on foot from the Brussels Christmas Market. It is 1.3 miles from Avenue Louise and 1.7 miles from the European Union Parliament Building.
What are the policies for children staying at the hotel?
Children aged 15 years and younger stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-02: 253.0756567474365USD
- 2026-10-03: 233.61968016052245USD
- 2026-10-04: 204.61174331970213USD
- 2026-10-05: 298.59086003723144USD
- 2026-10-06: 330.111525USD
- 2026-10-07: 236.75723224487302USD
- 2026-10-08: 282.0494460723877USD
- 2026-10-09: 222.044325USD
- 2026-10-10: 238.9000919265747USD
- 2026-10-11: 214.4233311904907USD
- 2026-10-12: 435.927325USD
- 2026-10-13: 643.9256155700683USD
- 2026-10-14: 410.03622499999994USD
- 2026-10-15: 269.1385073623657USD
- 2026-10-16: 201.781725USD
- 2026-10-17: 205.15882499999998USD
- 2026-10-18: 153.11191304473877USD
- 2026-10-19: 207.15607678833007USD
- 2026-10-20: 234.07617129821776USD
- 2026-10-21: 249.06112499999998USD
- 2026-10-22: 212.65636901245117USD
- 2026-10-23: 201.1175661224365USD
- 2026-10-24: 237.80412499999997USD
- 2026-10-25: 159.72524595336913USD
- 2026-10-26: 184.896225USD
- 2026-10-27: 200.41632249298095USD
- 2026-10-28: 203.37326032714842USD
- 2026-10-29: 220.3827426055908USD
- 2026-10-30: 216.59992614440915USD
- 2026-10-31: 174.27457835235595USD
- 2026-11-01: 164.633625USD
- 2026-11-02: 191.6685637207031USD
- 2026-11-03: 235.55272499999998USD
- 2026-11-04: 257.6025901779175USD
- 2026-11-05: 295.21482499999996USD
- 2026-11-06: 233.79459170684814USD
- 2026-11-07: 223.02807576904294USD
- 2026-11-08: 177.016325USD
- 2026-11-09: 199.4052605819702USD
- 2026-11-10: 222.044325USD
- 2026-11-11: 215.2772595626831USD
- 2026-11-12: 232.165026902771USD
- 2026-11-13: 191.46926109161376USD
- 2026-11-14: 204.5107436248779USD
- 2026-11-15: 164.633625USD
- 2026-11-16: 239.5667414428711USD
- 2026-11-17: 479.0686575714111USD
- 2026-11-18: 528.805235861206USD
- 2026-11-19: 274.952225USD
- 2026-11-20: 225.85859221649167USD
- 2026-11-21: 243.1923728347778USD
- 2026-11-22: 172.513525USD
- 2026-11-23: 206.02628870544433USD
- 2026-11-24: 286.7012721527099USD
- 2026-11-25: 282.83212499999996USD
- 2026-11-26: 197.89741071624755USD
- 2026-11-27: 248.1045823120117USD
- 2026-11-28: 332.5335938720703USD
- 2026-11-29: 176.28462687072752USD
- 2026-11-30: 232.08668343200682USD
- 2026-12-01: 321.3121842407226USD
- 2026-12-02: 319.98022499999996USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately EUR 28 per person
- Nearby parking fee: EUR 30 per day (164 ft away)
- Pet fee: EUR 15 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: EUR 35 (subject to availability)
- Late check-out fee: EUR 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Non-smoking rooms
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Services
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
General
Non-smoking rooms
Vending machines
Family room
Wheelchair Accessible (Limited)
Activities
Terrace
Fitness Center (nearby)
Internet
Free wi-fi