Is parking available at the hotel?

Yes, the hotel offers covered self-parking for a fee of AUD 25 per day. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 9:30 AM for a fee of approximately AUD 38 for adults and AUD 19 for children.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The hotel features elevators, step-free entrances, wheelchair-accessible facilities including the registration desk, public areas, and rooms. There are also handrails in hallways and stairways, as well as wheelchair-accessible paths of travel and a pool.

Where is the hotel located in relation to key attractions?

The hotel is centrally located in Cairns, just 0.1 km from Cairns Esplanade and 0.2 km from Bulmba-ja Arts Centre. Other nearby attractions include Muddy's Playground (0.3 km) and Cairns Night Markets (0.5 km).

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool. Guests can enjoy pool cabanas, sun loungers, and umbrellas. The pool is available for use throughout the year.

What are the hotel's policies for guests staying with children?

Children are welcome at the hotel, and kids can stay for free up to a certain age. Specific age limits for free stays may apply.

Does the hotel provide extra beds or cribs?

The hotel offers rollaway beds for a fee of AUD 100 per night, subject to availability. Advance request or confirmation is required for rollaway beds.

DoubleTree by Hilton Cairns - Impressive Sea Views

Average nightly price at DoubleTree by Hilton Hotel Cairns by month, last 12 months (USD)
Month	Average price
January	$130
February	$149
March	$135
April	$133
May	$155
June	$167
July	$230
August	$257
September	$291
October	$170
November	$158
December	$153

What guests think

Travellers describe DoubleTree by Hilton Hotel Cairns as centrally located and walkable, with consistently friendly service and comfortable rooms, though the property feels older in places and ongoing renovations—especially the pool closure—affect some stays.

Many praise the buffet breakfast and helpful tour desk. Cleanliness feedback is mixed: plenty report tidy rooms, but recurring notes mention ants or cockroaches, occasional musty or damp odours, and sporadic housekeeping lapses, with a couple of bed bug complaints. Room quality varies; some are renovated and quiet with good views, while others feel dated with small bathrooms and limited in-room entertainment. Expect a convenient base with warm service, but check renovation status and room type.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Ongoing renovations affect facilities, with the on-site pool often closed; guests are sometimes directed to use the sister Hilton’s pool or provided transport. A fitness room is available, though some areas and amenities feel dated.

Related guest reviews

6

Giovanna

Oct 4, 2025

·

Stayed 2 nights

Pool out of order but not advertised on booking site

10

Nancy

Sep 17, 2025

·

Stayed 3 nights

Unfortunately, the pool was closed for renovations. Our room and shower were very nice. Walkable to many restaurants and shopping. Staff were extremely helpful and friendly. The breakfast was very good, except for the omelettes. Would recommend.

8

Dorte Linde

Oct 8, 2025

·

Stayed 4 nights

Godt beliggende i udkanten af byen. Pænt værelse og god rengøring- værelse som bestilt med havudsigt. Swimmingpool under renovering, så denne kunne ikke benyttes - ingen information om dette før vi tjekkede ind. Hvilket var utilfredstillende - blev henvist til moder hotellet i den anden ende af byen.

Translate

8

Marcia

Feb 15, 2026

·

Stayed 1 night

Clean. Great location. Comfy beds. Good breakfast and dinner options. Cookie on arrival! Nice pool and fitness room. Looked after our luggage for two nights while we went on the reef.

10

Stephen

Nov 8, 2025

·

Stayed 1 night

Lovely hotel, great facilities

8

Ellen

Mar 25, 2025

·

Stayed 4 nights

This is a nice chain hotel. The location is central and walking distance to restaurants. The grounds are exotic but they are in the middle of construction until July 2025. The pool is closed due to the construction. They do have reciprocity with the Hilton near the Fleet Terminal for pool access. The plans for the grounds when finished look beautiful. Breakfast is nice. The room is nice.

8

Neville

Oct 17, 2025

·

Stayed 3 nights

We enjoyed our stay however, I did specifically book our suite as it had a spa bath. Unfortunately the spa bath didn’t work, I reported it to staff however it wasn’t working during our whole visit which was disappointing.

8

Victoria

Nov 6, 2025

·

Stayed 2 nights

Good facilities - pool, gym, restaurant etc.

8

Diane

Feb 1, 2025

·

Stayed 3 nights

Older hotel which needs some sprucing up. Also currently under renovation in their pool area. They have a sister hotel nearby and if you want to swim you can walk or they will pay for an uber.

10

Sanky

Dec 26, 2024

·

Stayed 5 nights

Overall Stay was pleasant and convenient. We stayed for 5 nights and the staff were very friendly. Breakfast in the morni g was my favourite with lots to choose from. The only disappointment was the Atrium restaurant menu which definitely needs to be reviewed for pricing vs the portion served. Also the Swimming pool was under maintenance which wasn't imformed or warned at the timenof the booking. So they were offering free uber to attend Their another sister Hotel Hilton that had a working swimming pool.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many guests found rooms very clean, but repeated reports cite ants or cockroaches, occasional musty or mould smells, and housekeeping misses.

Related guest reviews

6

Sameer

Jun 26, 2024

·

Stayed 4 nights

Recently stayed at this place. Beautiful and convenient location. Its right on the esplanade so several options for entertainment and food. Met with helpful staff. Drawback were that its pretty old, some of the furniture in the room looked super old and damaged. There were heaps of ants in the room for which staff had to sprayto clear them.

6

Alistair

May 17, 2024

·

Stayed 4 nights

Staff were great. Room stank of mould.

2

annette

Jan 22, 2026

·

Stayed 1 night

I arrived late nIght around 9pm. I went to take a shower right away and there was hair in the tub and on the shower walls. Needless to say this is disgusting and unacceptable.

2

PHYLLIS

May 17, 2024

·

Stayed 2 nights

The room and property were very old. Rooms 601 and 501 have terrible mold odor. And everything in the room was damp like sweating. I’ve never removed my shoes and felt like I was walking on a wet rug. There was a lot of Moisture in the air.

6

Stephanie

May 9, 2025

·

Stayed 2 nights

Good hotel to stay at. Room was not cleaned properly, there was hair all over the bathroom when i first checked in and grass/leaves on the carpet near the bed, the bedding was clean. Other than that a great stay

4

Nils

Jan 23, 2026

·

Stayed 1 night

As soon as we got the room we noticed some bugs here and there. When we got to bed it was impossible to sleep due to a variety of small creatures crawling around in the bed and onto our bodies - nibbling of our skin and making it impossible to sleep. We took several pictures and videos of these small creatures for evidence and will forward to Hilton. We ended up sleeping less than two hours in front of a 26 hour flight back home. Not what we had expected from Hilton standards. The reception did nothing else than asking us to write a formal complaint. We stayed in another room earlier in the week - it this only had some ants in the bathroom. With the rooms with direct access to the outside (motel style) it is almost impossible to keep things out of the rooms. Gaps underneath the doors does not help.

10

Tracey

Aug 24, 2025

·

Stayed 1 night

Lovely, clean rooms and friendly staff.

10

Fraelia

Jan 29, 2026

·

Stayed 1 night

Room spotless. Staffs are very polite.

4

Stephanie

Sep 16, 2023

·

Stayed 3 nights

This location feels more like a motel than a typical Doubletree. My room had black mold all over the bathroom ceiling and black pieces would fall from the vents when using the air conditioning. It made me dizzy staying in the room. The refrigerator and mirrors also have black marks all over them (not mold, but there’s so much that it’s jarring when you first see it). This building needs a major renovation, I would not recommend it.

10

Jason

May 26, 2025

·

Stayed 1 night

Very clean friendly comfortable safe place great air-conditioning and very nice breakfast included

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, and some are newly renovated with good views, but several feel dated with notably small bathrooms; a few mention noise and lack of smart TV or easy streaming.

Related guest reviews

6

Karan

Feb 9, 2025

·

Stayed 1 night

Check in was good - given a warm choc chip cookie - not had that before - strange - was told we had an upgrade - however the room was small - large tv but not here to watch tv - bathroom was very small and no extra or fan so very humid and steamy when showering - So dread to know what the original booked room would have been like ! Air con not working all night although cool when we arrived at 5 pm - very uncomfortable night hot and humid didn’t sleep well at all bed not too great either to be honest - felt like in a boat each time partner turned over due to being uncomfortable with the heat - strange thing is air con literally started to work at 10.40 am just before we checked out at 11am - is this normal practice to save money ??? Does this happen in every room ? Seems strange - staff very friendly and polite - nice breakfast - but again not all about the food - more about a comfortable nights sleep - especially when you have to catch a flight the next day! - was offered a small refund on the cost $50 which was accepted - but personally will not book this hotel again - stayed in another hotel in Cairns two weeks ago which was cheaper - the room was huge - bathroom big with extractor - and had full control over the air con which is a major factor to me .

8

Kelsea

Oct 18, 2023

·

Stayed 2 nights

Good location, very walkable. Room was nice and renovated.

8

Michael

Jan 31, 2024

·

Stayed 6 nights

Staff are very friendly. Room was nicely laid out with a balconey view to Cairns Harbour. Down Side: No WIFI unless you signed up for the Hilton program. No way to connect laptop to TV, denying access to streaming services. Excellent breakfast, but nothing in the room to make even a cup of soup. Access to a microwave was by means of going to reception with your food you want reheated and get them to reheat it for you. Only food after breakfast was by expensive meals via 'The Vine' from 6.30pm till 8:30pm. Closest access to a food outlet was a 20 minute walk. No mention of a $200-250 holding deposit once you register with reception upon arrival. That was a big surprise.

10

Paula

Sep 14, 2025

·

Stayed 2 nights

Large room. Very comfortable.

6

Vickykumar

Jun 2, 2025

·

Stayed 4 nights

Bathroom were small

10

kellie

Jul 18, 2024

·

Stayed 2 nights

Comfortable beds, good size room, bathroom very tight - I think too small. Lovely stay thank you.

10

Jake

Apr 22, 2023

·

Stayed 1 night

Really great value for money, I was given what looked like a freshly renovated room which had fantastic views. The soaps felt like a 5 star hotel and the service was above and beyond

10

Colleen

Sep 17, 2024

·

Stayed 5 nights

Second time I have stayed here. Love the location, a few minutes away from busy part of The Esplanade. The pool is fine however might need an upgrade in the near future. Had a king size bed with mountain view in spacious room. Staff warm & friendly. Will be back and stay here.

4

Demi

Nov 2, 2024

·

Stayed 4 nights

Most poorly designed hotel bathroom I’ve seen. And I have traveled all over the world. Smaller than in a standard cabin on a cruise ship. Drain in the floor that rattled every time you walked into the room or sat on the toilet. So annoying!! And no face cloths.

6

Glen

Mar 16, 2024

·

Stayed 3 nights

Great location. Hotel is need of an upgrade. Our bathroom in particular was small (similar to the size of a cruise ship bathroom) was tired and needs some long overdue attention. Prime spot for a bar with sea views, but there was no beer on tap. No big thing - but it is the tropics. Wouldn’t recommend. Have stayed in over 10 Hilton hotels in a little over 6 months - this one I would avoid.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, helpful and professional, including tour assistance, though there are occasional complaints about check-in delays, strict early check-in, and isolated unprofessional interactions.

Related guest reviews

10

christine

Jul 22, 2023

·

Stayed 3 nights

Loved this property! My only negative is that they didn’t have any rooms left for the last night of my trip (which is a good thing I think!). Well worth the money spent. The staff from the front desk to the restaurant servers were kind, friendly and helpful.

10

Derek

Oct 4, 2025

·

Stayed 4 nights

We will definitely use this hotel again. The staff are so friendly and professional. We were upgraded to an ocean view room and this made our stay even more memorable. Nothing was too much trouble and all the staff we interacted with We’re friendly, professional and went the extra mile to make us feel special. We both had birthdays around our stay and were overwhelmed with the generosity of the upgrade and recognition from all the staff. Really made our holiday.

10

Charles

Aug 8, 2025

·

Stayed 4 nights

Great atmosphere and friendly staff always there to assist. Beds were comfortable. Excellent reatuarant and food. Buffet breakfast was amazing. Doubletree tour bookings in the foyer arranged some tour bookings for me and even a last minute rental car as most places were booked out.

10

Susan

Oct 26, 2025

·

Stayed 6 nights

The week was amazing with staff and hotel room plus organising trips around so easy and always friendly. Sad to leave but very efficient and professional. Extremely happy with the hotel and would return there or other branches in the future.

2

Katsura

Sep 17, 2025

·

Stayed 1 night

The Lady receptionist is unprofessional

10

Lyn-Maree

Jul 29, 2024

·

Stayed 2 nights

Excellent position, ease of parking, staff very friendly and efficient.

10

Daniel

Sep 25, 2025

·

Stayed 1 night

Did not permit earlier check-in than specified

10

Zack

Sep 15, 2025

·

Stayed 1 night

Very helpful staff

6

Sam

Sep 17, 2025

·

Stayed 1 night

Check in wasn't ready until 4pm, compensation was a free drink that had to be used that night, so was wasted, breakfast opened 5mins late

10

Mary

Oct 4, 2025

·

Stayed 4 nights

From the minute we arrived the staff were professional, engaging and so very friendly! They were quick to answer our questions and gave us some ideas also that were super helpful. The room was quiet and the location was ideal. I had also received, weeks earlier, a welcome letter which was just another way that made us feel welcome. The staff were just wonderful, from reception to the dining / breakfast staff. Not just friendly but above that. They would spend time chatting with us and were always warm and inviting. Thank you for making our stay exceptional

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Excellent, walkable location by the Esplanade, close to restaurants, shops, the reef fleet terminal and the aquarium.

Related guest reviews

10

Len

Jul 3, 2025

·

Stayed 1 night

Great location

10

James

Nov 29, 2024

·

Stayed 1 night

Hotel is near to the airport only 5 minutes by taxi. Taxi's at Cairns airport are difficult to find so pre book. Hotel is close to all touristy places and esplanade. Check in was very easy with front desk informing me of various options and facilities of the hotel. Hotel has a lush garden in the middle with a stream running through it. Building appears to be old but rooms are modern. Breakfast is amazing with pancakes, soups , regular items plus array of fruits with a very lovely young hostess taking out time to have chat with us making us feel comfortable . Hotel pool under renovation but can use the other property pool. It is not very close though. The day we wanted to go was also raining so we gave up the idea instead there is an infinity pool on the esplanade which is fun with great BBQ areas. City is surrounded by mountains so the views are very good. Travel desk lady very nice and informative.

8

Marcia

Feb 15, 2026

·

Stayed 1 night

Clean. Great location. Comfy beds. Good breakfast and dinner options. Cookie on arrival! Nice pool and fitness room. Looked after our luggage for two nights while we went on the reef.

10

Cindy

Sep 22, 2024

·

Stayed 2 nights

Nice hotel. Close to shops, restaurants and boats.

10

Abraham

Jan 12, 2026

·

Stayed 2 nights

Great location. The property is slightly old, but the service and breakfast exceeded our expectations.

10

Graeme

Dec 19, 2024

·

Stayed 1 night

The Double Tree is always a good olace to stay when in Cairns.. It’s location is great and metres from The Esplanade and restaurants etc.. Easy to get to the boats if you’re going to the Islands of Cairns .

10

Leanne

Nov 9, 2025

·

Stayed 1 night

Professional and polite staff. The rooms have been renovated to a nice level. Comfortable, clean and quiet. Great location with everything you need close by all within walking distance of the hotel. Highly recommended.

10

Mohan

Jul 13, 2023

·

Stayed 3 nights

This was an amazing property right across the boarding walk. Walkable distance to all restaurants, shopping mall and the board walk. Lot of convenience with the places around yet so quite hotel. Very close to the airport 7 min cab ride. Awesome find and would go back any time

10

Amy Lynn

Nov 9, 2025

·

Stayed 2 nights

Beautiful hotel! Centrally located, is a pickup point for many tours as well. Breakfast is amazing and rooms are lovely. Would definitely stay here again.

10

Betty

May 19, 2025

·

Stayed 1 night

Next to the Esplanade within a walking distance of the lagoon and downtown Cairns. Everything a a walkable distance mostly.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for taste and variety, but some guests report inconsistent quality and limited or overpriced on-site dining and room service.

Related guest reviews

10

Nancy

Sep 17, 2025

·

Stayed 3 nights

Unfortunately, the pool was closed for renovations. Our room and shower were very nice. Walkable to many restaurants and shopping. Staff were extremely helpful and friendly. The breakfast was very good, except for the omelettes. Would recommend.

8

Marcia

Feb 15, 2026

·

Stayed 1 night

Clean. Great location. Comfy beds. Good breakfast and dinner options. Cookie on arrival! Nice pool and fitness room. Looked after our luggage for two nights while we went on the reef.

10

Charles

Aug 8, 2025

·

Stayed 4 nights

Great atmosphere and friendly staff always there to assist. Beds were comfortable. Excellent reatuarant and food. Buffet breakfast was amazing. Doubletree tour bookings in the foyer arranged some tour bookings for me and even a last minute rental car as most places were booked out.

8

Dominik

Jul 8, 2023

·

Stayed 5 nights

The biggest advantage of the hotel is the location. Close to the pier, restaurants, Cairns aquarium. The breakfast for Hilton hotel standards is poor and not child friendly. Hot chocolate for kids for breakfast is extra excharge, not sure why. We experienced several times there was shortage of food and had to wait for refill. The room is basic and does not orovide any additional item. When asked at the reception for a hair comb I was told Woolworth is near by. I think the standards are lower in Cairns Hilton compare to other Hilton hotels around the world.

10

Abraham

Jan 12, 2026

·

Stayed 2 nights

Great location. The property is slightly old, but the service and breakfast exceeded our expectations.

4

Risa

Dec 26, 2023

·

Stayed 3 nights

Room service wasn’t great, lasagna was over cooked - really dry and hard, fish & chips - fish was like KFC. We saw a cockroach in the room. The two of the light switches weren’t working. We liked beds - nice and comfortable. Overall, it wasn’t what we expected, doesn’t worth the price. We were so disappointed, won’t come back.

10

Amy Lynn

Nov 9, 2025

·

Stayed 2 nights

Beautiful hotel! Centrally located, is a pickup point for many tours as well. Breakfast is amazing and rooms are lovely. Would definitely stay here again.

4

Karen

Aug 13, 2024

·

Stayed 8 nights

Good position, happy hour good.Food very limited and not real nice.Beds comfortable but when rooms were serviced we had to leave note for coffee etc to be restocked

10

Sanky

Dec 26, 2024

·

Stayed 5 nights

Overall Stay was pleasant and convenient. We stayed for 5 nights and the staff were very friendly. Breakfast in the morni g was my favourite with lots to choose from. The only disappointment was the Atrium restaurant menu which definitely needs to be reviewed for pricing vs the portion served. Also the Swimming pool was under maintenance which wasn't imformed or warned at the timenof the booking. So they were offering free uber to attend Their another sister Hotel Hilton that had a working swimming pool.

10

Sam

Jun 10, 2025

·

Stayed 2 nights

Great buffet breakfast

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $164	5 $159	6 $159	7 $144
8	9 $223	10	11 $223	12 $223	13 $159	14 $148
15 $126	16 $135	17 $145	18 $144	19 $125	20 $157	21 $157
22 $174	23 $132	24 $132	25 $133	26 $125	27 $125	28 $1,065
29 $138	30 $94

Su	Mo	Tu	We	Th	Fr	Sa
		1 $97	2 $97	3 $138	4 $137	5 $137
6 $917	7 $109	8 $115	9 $109	10 $109	11 $138	12 $138
13 $1,091	14 $104	15 $114	16 $119	17 $137	18 $137	19 $137
20 $137	21 $137	22 $137	23 $126	24 $192	25 $233	26 $247
27 $230	28 $250	29 $254	30 $289	31 $322

DoubleTree by Hilton Hotel Cairns

Prices for DoubleTree by Hilton Hotel Cairns

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Room, 1 King Bed, Accessible (Roll-In Shower)

King Guest Room

Superior Room, 1 King Bed, Balcony, Mountain View

Deluxe Room, 2 Double Beds, Balcony

Room, 2 Double Beds

Superior Room, 2 Double Beds, Balcony, Mountain View

Double Double Deluxe City Mountain View

Deluxe Room, 1 King Bed, Balcony, Mountain View

Guest reviews of DoubleTree by Hilton Hotel Cairns

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree by Hilton Hotel Cairns

Considering this hotel for your Cairns trip?

Prices for upcoming dates