Is parking available at the property?

Free self-parking is available on-site, but it is limited. Valet parking services are also offered.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6 AM to 10:00 AM for a fee of approximately PHP 1380 for adults and PHP 690 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge of PHP 3000 per vehicle (one-way, maximum occupancy 6). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is situated in the heart of Cebu City, within a 10-minute drive of Mango Square and Osmeña Fountain Circle. It is 2.8 mi (4.6 km) from SM City Cebu and 3.5 mi (5.6 km) from the Heritage of Cebu Monument.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool, which is accessible from 8:00 AM to 8:00 PM. There is also a children's pool available.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding additional guests and extra beds?

The property offers rollaway beds for a fee of PHP 2000 per night, and advance request or confirmation is required for availability.

Marco Polo Plaza Cebu - Stunning Views Await

Average nightly price at Marco Polo Plaza Cebu by month, last 12 months (USD)
Month	Average price
January	$65
February	$66
March	$61
April	$56
May	$54
June	$54
July	$54
August	$54
September	$58
October	$54
November	$56
December	$58

What guests think

Across reviews, Marco Polo Plaza Cebu stands out for friendly staff, a popular breakfast buffet, and clean rooms, while several guests note dated interiors, occasional maintenance issues, and a hilltop location that can make rides and errands less convenient.

Many appreciate the quiet setting with wide city views and a pleasant pool area. On-site food is widely liked, though prices and bar service or drink quality draw mixed feedback. A few guests reported slow check-in or disputes about included breakfasts. Expect a comfortable stay in an older, scenic hotel with strong hospitality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool and lounge areas are popular for relaxing. Some guests noted loud or slow bar service and occasional issues with fitness room equipment; overall facilities feel older but functional.

Related guest reviews

10

william

Jan 24, 2025

·

Stayed 4 nights

Wonderful location Great Lounge Staff just very accommodating Will be back in March

8

Jeremy

Mar 30, 2025

·

Stayed 3 nights

Property is nice, but definitely showing wear. It feels like it was built in theb1980's. Service and hospitality was very excellent Bars are slow on the drinks and don't make them well. Everything tasted different than it should.

10

Lloyd

Nov 6, 2023

·

Stayed 5 nights

Excellent staff. Very helpful in all areas - room care, restaurants, swimming pool & front desk. Fitness room had good equipment, although it was a bit musty & treadmills stopped working, workout towels eventually got restocked after a day or two. Overall a very nice place to stay in.

8

Larry

Feb 27, 2025

·

Stayed 1 night

Card didn't work for rooftop bar , always had to find a person to get us there . Bar was overly loud . Music in such small enclosed area was impossible to hear anyone . The buffet was excellent , service outstanding . Never had a chance to hit the pool but hope will next time . I'll be back

10

Cory

Feb 22, 2025

·

Stayed 2 nights

We enjoyed our stay Marco Polo. The breakfast buffet was very nice and we liked the pool area. Room was clean. Bed was decent. View of the city was awesome!

10

Tomasz

Dec 9, 2025

·

Stayed 3 nights

Das Hotel insgesamt ist ehrlichgesagt schon alt.Nichts destotrotz ist es komfortabel. Das Frühstücksbuffet typisch asiatisch. Jeder findet etwas.Der Pool war sehr angenehm. Sehr nettes Personal. Sehr gutes Preis Leistungsverhältnis.

10

Bernadette

Aug 3, 2024

·

Stayed 1 night

Our stay was very smooth and staff are very friendly and accomodating. We had fun in the pool with the kiddos and room was very good as well with good air conditioned. Thank you again

4

joseph

Jan 6, 2026

·

Stayed 8 nights

The room was a bit shabby, there were large street parties going on till 3am with loud music . Kids pool and Jacuzzi was out of servive. Bar could not make drinks with olives or bananas or coconut for the 7 days I was there. Breakfast was goid and staff helpful.

8

Tomasz

Nov 25, 2025

·

Stayed 1 night

Das Hotel und schon in die Jahre gekommen, hat aber immer noch einen gewissen Glanz.Beim näheren Zuschauer stellt man doch gewisse Mängel.Trotzdem haben wir uns wohlgefüllt.Service war sehr aufmerksam. Frühstück TOP!! POOL war ok..

10

Ray Randolph

Jul 7, 2024

·

Stayed 1 night

Breakfast buffet, inroom service, pool, and customer service

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public areas are generally clean, but several reviews cite musty odors, mold in bathrooms, worn towels or carpets, and occasional housekeeping lapses.

Related guest reviews

6

Romulo

Feb 10, 2025

·

Stayed 10 nights

Staff at front desk was not very accommodating when I complained of the room and linen are smelly. Have to wait for manager to approve request to change room.

8

Jel Ann

Sep 17, 2025

·

Stayed 1 night

Enjoyed my stay at this hotel. Though I saw some molds in the bathroom wall, service and foods were top tier.

10

Jannette

Nov 3, 2025

·

Stayed 3 nights

Breakfast is good ,clean room and nice staff

8

Fernando

Jan 21, 2025

·

Stayed 2 nights

The place is antiquated needs refurbishment.The towels were disgusting,too fray.However customer service was impeccable.

6

Yoneyama

Nov 23, 2025

·

Stayed 3 nights

フロントの対応は素晴らしい。部屋のゴミ箱のゴミが残っている日があった。

8

Paolo

Jul 14, 2025

·

Stayed 5 nights

The hotel is older than anticipated but the staff and cleanliness of the hotel are above and beyond. The hotel has many restaurant options. The only downside is the hotel location inconvenience, especially during rush hour traffic.

10

Cory

Feb 22, 2025

·

Stayed 2 nights

We enjoyed our stay Marco Polo. The breakfast buffet was very nice and we liked the pool area. Room was clean. Bed was decent. View of the city was awesome!

6

MItchell

Mar 7, 2024

·

Stayed 2 nights

Hotel has a musty smell especially in the rooms. They were unable to find a room that didn’t stink.

10

Jonas

Dec 28, 2025

·

Stayed 2 nights

Nice clean room, great Staff good food

8

R

Mar 18, 2024

·

Stayed 2 nights

I was very pleased overall. The staff was amazing throughout my stay. The only concern I had was what appeared to be black mold on the ceiling of the bathroom in the room I stayed in. The bed was a little hard for someone like me who has chronic back problems. Other than that, definitely will stay again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable with good views on higher floors, but many guests describe them as dated and in need of refurbishment, with issues like hard-to-regulate A/C, inconsistent hot water, and minor maintenance flaws.

Related guest reviews

6

Alfred

Oct 5, 2025

·

Stayed 4 nights

Room was very outdated and not maintained. Hooks were breaking off, shower was very weak. At one point only one side of the elevators were working and there was such a big event going on it took forever for us to just get an elevator we can go on. Staff is friendly.

10

Rebecca

Jan 22, 2024

·

Stayed 2 nights

The bathroom has a tile on the entrance and I tripped over it many times.

6

Arnel

Jun 11, 2025

·

Stayed 5 nights

The hotel has an attractive exterior and a good location, but the rooms are old and outdated and in need of renovation to attract more guests. I also feel that the current room rates are quite high given the condition of the rooms. Upgrading the rooms could help draw more visitors and improve overall satisfaction. It has a possibility of becoming a 5 star hotel if the interiors especially the rooms will be upgraded.

6

brandon

Sep 26, 2024

·

Stayed 1 night

I like thatbut was quiet and good breakfast buffet. but in the room on thr 16th floor. there was no hot water for the showers. running cold. but I was checking out so I didnt get a chance to switch rooms. you need to fix this problem foe American guest. we cant tolerate cold showers. maybe its ok for filipinos.

6

Nayana

Nov 3, 2025

·

Stayed 1 night

The room is clean. Breakfast is good. Until thy have a fire drill they left the alarm on for a loooong time even that we know it’s just a drill we called the front desks because we don’t hear what’s being said in their PA system. Their shower there’s nowhere we put our own shampoo and soap.

10

Edwin

Jul 23, 2025

·

Stayed 1 night

Towel had a smell and old. Room temperature was cold and unable to adjust

6

Enerico

Apr 18, 2025

·

Stayed 2 nights

This hotel needs a major upgrade - from the furniture to the beddings and towels, everything screams old.

8

Jerry Lee

Aug 12, 2025

·

Stayed 1 night

They curtains were not able to keep the sun out at a 100%. They just need to be fixed so they lay flat and the window is covered wall to wall

10

Nia

Feb 3, 2025

·

Stayed 3 nights

Staff were friendly and attentive. Always opening door for us and helping with luggage. Helped us to check in early since we arrived earlier then anticipated. Great view of the city and rooms were clean, spacious, and modern. The lobby was decorated beautifully for Christmas and had beautiful photogenic areas. It was helpful there was atm in lobby. Only complaint was that the hotel was extremely far up the hill and faraway from many areas of city so we got stuck in traffic often. Would stay again just plan to have car or arrange rides ahead of time since no one wanted to pick us up with Grab app since hotel was so isolated from everything. Room was affordable and enough space for the family.

10

nexus

Sep 30, 2024

·

Stayed 3 nights

マルコポーロは山側にある静かなホテルで、とても良いと思いますが、街に行く時は常に渋滞で思うように動けません、また部屋は綺麗でしたが、家族3人だと狭く感じました。

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, attentive, and accommodating. A few guests reported rude interactions, slow check-in, or confusion over included breakfasts or special meal requests.

Related guest reviews

6

Romulo

Feb 10, 2025

·

Stayed 10 nights

Staff at front desk was not very accommodating when I complained of the room and linen are smelly. Have to wait for manager to approve request to change room.

10

Zenaida

Jul 20, 2024

·

Stayed 2 nights

Excellent customer service of all the staff. They are all attentive to our needs and everyone greeted us. Such a nice place to unwind. Classy on its own. Felt safe and entertainment at the lobby lounge is a bonus. Thanks to Kristine and others at Cafe Marco. Highly recommended.

10

Lloyd

Nov 6, 2023

·

Stayed 5 nights

Excellent staff. Very helpful in all areas - room care, restaurants, swimming pool & front desk. Fitness room had good equipment, although it was a bit musty & treadmills stopped working, workout towels eventually got restocked after a day or two. Overall a very nice place to stay in.

10

Ethel

Jan 21, 2026

·

Stayed 3 nights

Staff was excellent, very helpful and friendly. Hotel room was great. Enjoyed our stay, Would love to stay at this hotel again.

10

William

Aug 31, 2024

·

Stayed 2 nights

Beautiful property, cheerful staff. Check-in time is 3pm. Despite arriving at 320pm we waited about 45 minutes for the room. Otherwise, everything was great.

10

Wilma

Jan 10, 2023

·

Stayed 19,367 nights

It was my first time coming to cebu after 3@ years . Marco Polo was refer by a friend and I would definitely recommend it .. the best was the customer friendly customer service and the breakfast buffet .. See you next year again .. thank you

10

Joshua N

Oct 4, 2025

·

Stayed 13 nights

The staff at Marco Polo are the most hospitable and friendly that I have encountered in my travels. Thank you Mr Juvy and all of the staff!

10

Nia

Feb 3, 2025

·

Stayed 3 nights

Staff were friendly and attentive. Always opening door for us and helping with luggage. Helped us to check in early since we arrived earlier then anticipated. Great view of the city and rooms were clean, spacious, and modern. The lobby was decorated beautifully for Christmas and had beautiful photogenic areas. It was helpful there was atm in lobby. Only complaint was that the hotel was extremely far up the hill and faraway from many areas of city so we got stuck in traffic often. Would stay again just plan to have car or arrange rides ahead of time since no one wanted to pick us up with Grab app since hotel was so isolated from everything. Room was affordable and enough space for the family.

10

Spurlin

Sep 2, 2025

·

Stayed 3 nights

18th floor the view is impeccable. The free breakfast buffet excellent. Staff friendly and welcoming. Calling the front desk for service, excellent.

2

Victoria

Mar 16, 2025

·

Stayed 1 night

I booked for 2 adults and 1 child. Expedia clearly stated breakfast for 3. But they charge us for the 3rd person. We even showed them conversation from Expedia and the booking itself that said breakfast for 3. The manager, front staff, and other workers were extremely rude, unprofessional, and dismissive. Never will we stay here again.

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AI-generated summary based on recent guest reviews

Location

Set on a hillside with panoramic city and sea views, it offers a quiet retreat. However, it is far from malls and dining, so guests often rely on Grab or taxis and can face traffic; convenient for drives to Tops and nearby sights.

Related guest reviews

10

Maria Corazon

Mar 1, 2025

·

Stayed 7 nights

Hotel is in hilly part of city,with beautiful view of sea and mountains

8

Ye

Dec 13, 2024

·

Stayed 2 nights

房間寬敞，冷氣很冷。附近沒有可購物的超市或超商。

10

BERNADETTE

Apr 4, 2025

·

Stayed 3 nights

It’s a very good place to stay but not walkable; although Grab rides are efficient and convenient.

10

Wataru

Aug 31, 2025

·

Stayed 2 nights

子供がプールを楽しみたいと言ってたので、数カ所の中からここを選びました。結果大満足の経験をする事が出来ました。５つ星に匹敵するホテルです。近くにコンビニが無いので買い物や食事の都度タクシー移動になりますが、セブはメータータクシーなので安心して利用できるから全くストレスフリーでした。有名なメルカドまで100ペソ位の位置関係です。少し山を登った所だから静かだし眺めも良いし、セブに来る機会がまた利用したいと思います。

8

Paolo

Jul 14, 2025

·

Stayed 5 nights

The hotel is older than anticipated but the staff and cleanliness of the hotel are above and beyond. The hotel has many restaurant options. The only downside is the hotel location inconvenience, especially during rush hour traffic.

10

Vj

Jan 18, 2025

·

Stayed 2 nights

Convenient if driving , near to TOPS , temple of Leah, & other famous cebu spots. Away from traffic congested areas

10

Guillermo

Aug 2, 2025

·

Stayed 3 nights

Nice place to stay away from Cebu city, nice buffet breakfast!

10

Rowell

Oct 15, 2025

·

Stayed 3 nights

The breakfast was really good! So much options and they tastes really good. Room was clean. The entrance just look gloomy, especially at night. It makes the hotel vibe more of spooky-like. The staff were amazing though. They were also ready to help. The transportation is kinda like a little issue. Since the location of the hotel is up the hill, it takes time to book a grab car. But other than that, we had a great time during our stay in Marco Polo.

10

Peter

Sep 8, 2025

·

Stayed 8 nights

Staff was awesome. There isnt much in walking distance so just be prepared to use GRAB app for delivery from food spots. Will definitely come back here again.

10

nexus

Sep 30, 2024

·

Stayed 3 nights

マルコポーロは山側にある静かなホテルで、とても良いと思いますが、街に行く時は常に渋滞で思うように動けません、また部屋は綺麗でしたが、家族3人だと狭く感じました。

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AI-generated summary based on recent guest reviews

Dining

Breakfast buffet consistently receives high marks for variety and taste. On-site dining is generally good but considered pricey, with mixed feedback on bar drinks, a disappointing Chinese restaurant for some, and limited late-night room service.

Related guest reviews

10

Selena

Sep 27, 2025

·

Stayed 5 nights

This hotel was great! Amazing and friendly staff and the breakfast buffet was great and had a lot of options. I would definitely recommend this hotel to anyone who is visiting Cebu.

8

Jeremy

Mar 30, 2025

·

Stayed 3 nights

Property is nice, but definitely showing wear. It feels like it was built in theb1980's. Service and hospitality was very excellent Bars are slow on the drinks and don't make them well. Everything tasted different than it should.

10

robert

Jul 18, 2024

·

Stayed 7 nights

Great facility great room great staff. My only one dislike was room service after 10 o’clock. They only offer local Asian food and slightly got food poisoning, eating pineapples from the hotel.

10

Dirk

Mar 12, 2025

·

Stayed 2 nights

Very nice Hotel, good staff, very Big breakfast

8

Cielo

Jul 15, 2024

·

Stayed 2 nights

Good buffet breakfast

10

Fernando

Feb 5, 2024

·

Stayed 3 nights

The tv is a bit antiquated.Need to be changed.Breakfast and dinner is very much the same however dinner is a bit pricy. I hope they don’t recycle the leftover for food safety.

10

Norberto

Feb 15, 2024

·

Stayed 5 nights

Chinese restaurant not good (food). The waiters were very good & respectful. Breakfast buffet very good!!!

8

Paolo

Jul 14, 2025

·

Stayed 5 nights

The hotel is older than anticipated but the staff and cleanliness of the hotel are above and beyond. The hotel has many restaurant options. The only downside is the hotel location inconvenience, especially during rush hour traffic.

4

joseph

Jan 6, 2026

·

Stayed 8 nights

The room was a bit shabby, there were large street parties going on till 3am with loud music . Kids pool and Jacuzzi was out of servive. Bar could not make drinks with olives or bananas or coconut for the 7 days I was there. Breakfast was goid and staff helpful.

8

MARITES

Jul 20, 2025

·

Stayed 2 nights

Stayed 3 Nights. We are satisfied especially the breakfast and dinner buffet. Recommended. Worth to stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $64	16 $57	17 $59
18 $58	19 $56	20 $52	21 $49	22 $48	23 $54	24 $53
25 $52	26 $53	27 $52	28 $55	29 $54	30 $54	31 $54

Su	Mo	Tu	We	Th	Fr	Sa
1 $54	2 $54	3 $54	4 $53	5 $53	6 $56	7 $52
8 $53	9 $52	10 $52	11 $53	12 $54	13 $53	14 $59
15 $56	16 $54	17 $53	18 $54	19	20 $54	21 $52
22 $53	23 $53	24 $56	25 $54	26 $54	27 $54	28 $55
29 $53	30 $54

Marco Polo Plaza Cebu

Prices for Marco Polo Plaza Cebu

Monthly average prices

About this property

Location

Room options

Deluxe Suite with Sea View

Premier Room, Sea View

Premier Room, Mountain View

Deluxe Room, Sea View

Deluxe Room, Mountain View

One-Bedroom Suite

Guest reviews of Marco Polo Plaza Cebu

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Marco Polo Plaza Cebu

Considering this hotel for your Cebu City trip?

Prices for upcoming dates