Is parking available at the property?

Offsite parking is available at discounted rates. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10 AM for a fee of approximately GBP 27.50 per person.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 12:00 AM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features elevators, wheelchair-accessible registration desk, on-site restaurant, and limited wheelchair accessibility in public areas. Assistive listening devices are also available.

How is the property located in relation to key landmarks?

The hotel is centrally located in Edinburgh, just steps from the Royal Mile and a 10-minute walk from Edinburgh Castle. It is 0.2 miles from Princes Street and 0.4 miles from the University of Edinburgh.

What are the policies for guests staying with children?

Up to 2 children aged 4 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Hilton Edinburgh Carlton - Comfortable Stay in Edinburgh

Average nightly price at Hilton Edinburgh Carlton by month, last 12 months (USD)
Month	Average price
January	$147
February	$173
March	$237
April	$270
May	$378
June	$349
July	$372
August	$433
September	$427
October	$314
November	$230
December	$249

What guests think

Hilton Edinburgh Carlton draws strong praise for its central location near the Royal Mile and Waverley Station, friendly staff, and generally comfortable rooms, while ongoing building works and access issues noticeably affect the overall experience for many guests.

Multiple reviews note scaffolding, noise, temporary corridors and slow or limited lifts, plus off site parking and tricky luggage drop-off. Rooms are often spacious and comfortable, but some feel dated or small, with hard beds, blocked views, temperature and TV limitations, or awkward partial shower screens. Breakfast and dining receive frequent compliments, though a number of guests found quality or service inconsistent. Right now, it suits travellers who can tolerate refurbishment in exchange for practical comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Major renovations and nearby roadworks disrupt access, with scaffolding, temporary corridors and slow or out of service lifts. Parking is off site and awkward; bar feedback ranges from pleasant to limited selection.

Related guest reviews

8

Hazel

Oct 5, 2024

·

Stayed 2 nights

Staff were very helpful but needs more lifts or bigger lifts. There were only 2 small lifts for a big hotel.

10

Candice

Aug 13, 2025

·

Stayed 4 nights

Stayed in August at the time of the Fringe, Tattoo, and Oasis Concert- so a very busy time with lots of street performers and tourists. From USA traveling with 2 teens and 2 adults. The Good- warm greeting, helpful staff, super clean facility, wonderful expansive breakfast buffet (included), bath products available in room, fridge in room, location to royal mile and princes street. If you want a walkable visit- the location was fantastic and the streets really cleared out before 10 am or after about 9/10 pm- so it was nice to walk about then too- which was possible because of the proximity to the hotel. The bad- scaffolding over building and north bridge construction was not a great fit for the beautiful city and made a crowded walkway extremely tight. It also made negotiating the street crossing a challenge. At one time they were down 2/3 lifts- but they had one fixed quickly (not even a full day). The lobby area is very small and there were people sitting with their luggage making it even tighter (at times). If you use the train or tram, you will have a 5-10 minute walk to and fro (not really bad- just FYI)

4

Lauren

Aug 13, 2025

·

Stayed 6 nights

The property is heavily under construction, which was not disclosed. Extremely loud work started at 8am and sometimes even before that. 1 of the 2 elevators was out of service for almost our entire stay, requiring us to walk up flights of stairs to return to our room. There was no area of the hotel that was untouched by the “under construction” dust, smell, sound and plaster. The executive lounge was pretty sad and not very executive. I would not recommend staying here until the construction is done. The location is great, but unless you enjoy staying in a hard hat zone, pick somewhere else.

10

Maddie

Mar 27, 2025

·

Stayed 6 nights

I absolutely love the location of this property. It is located just off the royal mile as well as close to the waverly train station. My only complaints would be about the street construction going on in front of the hotel which made it a bit difficult for airport transfers but that is of no fault of the hotel property. The hotel bar was a little lacking for variety of alcohols available and lack of ambiance for a bar setting. We mostly went off property for a drink because of this. Overall though I loved the hotel and would absolutely stay again!

6

Mordechai

Aug 31, 2025

·

Stayed 1 night

The best thing about this Hilton is the location,central and convenient for exploring Edinburgh. Unfortunately, the rest of the experience didn’t match the brand. The entrance area is chaotic and hard to access by car, no one assisted with luggage, and the property is under active renovation, which makes the stay feel disorganized. I was directed to an off-site “discounted” car park but received no discount. Breakfast was poor and not up to Hilton’s usual quality. The room itself was fine, but the overall operation felt messy. Perhaps it will improve once renovations are complete; for now, I’d look elsewhere if you value smooth service.

10

Mike

Oct 14, 2023

·

Stayed 4 nights

Nice hotel, only issue was pulling up with a rental car...no where to stop to unload luggage.

10

Paul

Aug 15, 2025

·

Stayed 3 nights

Hotel was excellent, parking is difficult

6

Fatima

Jul 12, 2025

·

Stayed 3 nights

We stayed at the hotel for 3 nights. We received the online check in link but it did not work. I was very disappointed by the check in process at the desk. It was not friendly. There is also a lot of construction taking place. It was also complicated to get to our room. We had to take 2 elevators to get there. The stay was also very expensive.

6

Phyllis

Aug 23, 2025

·

Stayed 2 nights

Our stay was ok, what would have been nice is to have more detail on the website. The hotel exterior was under renovation If you have a car, parking is quite away from the hotel and will cost 30$ per day. The view out or window was where pigeons collect and has poop all over the place and it’s very noisy!

8

Catherine

Sep 13, 2024

·

Stayed 1 night

Great staff, rooms are nice. Excellent location. Building is confusing and make sure you get walking directions from Waverly station or you will be climbing many steps with luggage.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many note clean rooms, but others report construction dust, odors, stained or worn furnishings, mouldy shower curtains, and occasional pests. Housekeeping consistency varies.

Related guest reviews

10

Cheryl

Nov 23, 2025

·

Stayed 3 nights

Our room was excellent, very clean and comfortable. The staff were very courteous and accommodating to make our stay extra comfortable when some difficulties arose with our travels.

6

Ivar

Apr 22, 2025

·

Stayed 1 night

Would have been great, if it was not for an overwhelming smell of stale smoke in our hallway which crept into it room. I would have expected better from Hilton.

4

Lauren

Aug 13, 2025

·

Stayed 6 nights

The property is heavily under construction, which was not disclosed. Extremely loud work started at 8am and sometimes even before that. 1 of the 2 elevators was out of service for almost our entire stay, requiring us to walk up flights of stairs to return to our room. There was no area of the hotel that was untouched by the “under construction” dust, smell, sound and plaster. The executive lounge was pretty sad and not very executive. I would not recommend staying here until the construction is done. The location is great, but unless you enjoy staying in a hard hat zone, pick somewhere else.

6

Mairin

Apr 7, 2024

·

Stayed 1 night

Building works were being undertaken during our visit with scaffolding right around the entire building. The reception area was tiny as a result with nowhere to hang out. The windows in the bedroom were filthy as a result of the construction works. The room was freezing cold and the floor was the noisiest floor I think I have walked across in a hotel bedroom! The beds were very comfortable and bathroom very nice however! It would have been very nice to have been informed in advance of these construction works.

2

Dan

Nov 9, 2023

·

Stayed 3 nights

Get used to dirty glasses and silverware in your room in the name of saving water. Its anyones guess whether or not the glass youre drinking out of had been properly cleaned before you picked it up. Our experience was that the glass and silverware in the rooms were merely wiped down with a rag.....clean or not. A dirty QTip was on the bathroom floor from the minute we walked into the bathroom. It was never picked up in the three days housekeeping allegedly cleaned up each day. Coffee creamer in the room was so old it resembled yogurt. When the front desk was talked to about this, she acknowledged that the glassware was just wiped down. Hopefully the previous renter didnt have covid or TB. Bottom line...the rooms are a petri dish and you get what you get.

6

Debbie

Apr 11, 2025

·

Stayed 1 night

The beautiful hotel is in an excellent location. There is a lot of construction, which would have been nice to know before booking. It hindered the overall ambiance and view from our room. We had two rooms, both with two beds. The first room was large and beautiful, however, the room did not cook well. The second room (right next door) was smaller, had tears in both headboards, and smelled of mildew. In addition, the hair dryer was missing the motor cover and sucked in one of our guests hair, resulting in her having to cut the hair loose to remove it. The pillows and mattresses are sub par. The breakfast was a feast and very delicious.

4

Ben

Jun 6, 2025

·

Stayed 1 night

The hotel seemed to be undergoing some renovation and my room had lots of moths

6

Amie

Nov 17, 2024

·

Stayed 1 night

When arrived told we had been upgraded to a bigger room but would be a smaller bed than we booked. Room was abit bigger than a usual hotel room but carpet did have stains and stains in shower and was poo marks in bottom of toilet, wasn’t bad enough for me to complain to staff. Staff were always happy and smiling and the communal areas were nice and clean

8

Michal

Dec 18, 2024

·

Stayed 1 night

Room are clean with a quality feel to them however, they are now starting to show the sign of their age through wear and tear, headboards are worn out, finishings and furnishings are showing signs significant wear.

6

Lee

Feb 21, 2024

·

Stayed 1 night

Room quite dirty, minimal beverage choice in room. Bathroom tiny, you couldn't open the bathroom door fully. Air-conditioning very slow to work. Building noise and inconvenience.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable, but some are small or dated, with hard beds, limited or non smart TVs, temperature control issues, and views blocked by scaffolding. Street noise and partial shower screens also bother some stays.

Related guest reviews

8

Richard

Sep 19, 2025

·

Stayed 3 nights

Front service Desk excellent! Room TV program selection poor particularly with sports coverage!

2

Timothy Joseph

Dec 18, 2022

·

Stayed 2 nights

We stayed in the Hilton for two nights. The room was nice, a bit cold, but fine. We arrived late (around 1am) and the man who checked us in said he needed our debit card on file. We informed him, several times, we had already paid through hotels.com, but he continued to insist that he needed our debit card in case we ordered room service etc. We were so tired, we didn’t argue, and we did what we were asked. The next morning we checked our bank account and we noticed had been charged twice for two rooms (we had 2 rooms for 2 nights booked)- nearly €1500 instead of the €760 we’d already paid. We explained this at reception. What a pointless saga. They argued over and back with me until I asked to speak with a manager. We did get it sorted in the end, after 50 min, but they gave the money back in pound, although we’d paid in euro, and live in a country with euro. We didn’t even receive a bottle of water as an apology. I will not be recommending this hotel to friends or staying here ever again.

8

kwei fang

Oct 7, 2025

·

Stayed 4 nights

The first night because our flight was delayed,they just gave us a standard room to stay and there was no view .it’s totally different from what I saw from the pictures when I booked the room . This made us very unhappy, even though they changed the room for us next day, but I still want to complain that they should hold a room with a view for us since we paid the money is not the cheapest one.

6

Matthew

Jun 2, 2025

·

Stayed 1 night

A good hotel but way too expensive in my opinion after all fees. Room is nice but super loud outside all night long and if you like your room pretty warm you can adjust the thetmastat which really frustrated me especially at $500 a night. Beyond all that it’s a good location and certainly not my worst experience but this should not have cost this much.

4

Alisa

Oct 16, 2023

·

Stayed 1 night

Honestly, for the price, it’s not what we expected. Great location but had trouble with the room we were given. We requested a quiet room not facing the two busy roads. The first room was directly on the busy street. We then asked if we could change to a quieter room and given another room on the same busy road. The third room change finally got us a quieter room. The beds were hard and uncomfortable. Again, for the price, we expected more comfortable accommodations.

8

Neil

Oct 1, 2025

·

Stayed 3 nights

Good stay , tv could be SMART , but pillows could be more comfortable

6

kyle

Jun 16, 2025

·

Stayed 4 nights

There was issue with the air conditioning in my room. I asked to be moved but a second maintenance tech came up and said it should cool off in an hr. The room was never really comfortable temperature wise. At this point only had 1 day left so just lived with it.

10

Hiren

Jul 31, 2025

·

Stayed 1 night

Excellent location, amazing room and amenities. Very quiet room and friendly staff.

6

Anna

May 11, 2025

·

Stayed 1 night

The room I had was extremely small even for just one person

4

John

Sep 10, 2023

·

Stayed 3 nights

1) We stayed on level -3 which was VERY inconvenient to access. 2) The half enclosure for the shower means it's impossible to use without getting the floor completely wet. 3) As far as the breakfast room goes, coffee is not readily available. It's brought in a small pot that hardly fills two cups. It's quite strong and there is no hot water to dilute it without asking for it. Additional coffee must be requested. 4) The fire escape plan is not clearly marked in the hallway. While it's listed on the back of the room door, it took some investigation to really figure it out. 5) Stay over rooms are not cleaned until after 3:00 p.m. as new guest rooms are cleaned first. This was problematic as a person would like to relax a bit before dinner. Bottom line is that we would never stay here again.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, though responsiveness and check in efficiency vary. Some guests report billing or deposit frustrations and difficulty getting assistance during busy periods.

Related guest reviews

10

Dianna

Jun 14, 2025

·

Stayed 5 nights

Excellent hotel! The staff went above and beyond! Great location and close to the train station and The Royal Mile/High Street.

10

Maria Jocely

Apr 5, 2023

·

Stayed 1 night

friendly and very helpful. Walking distance to almost every tourist attractions. Best location. Highly recommend the hotel if you are first time traveller. Trains station closed by. A I rated this hotel. Definitely will come back Edinburgh,Scotland and we will stay in the same hotel.

10

Edel

Jan 25, 2025

·

Stayed 1 night

Will be coming back here! Excellent Customer Service

2

Natalie

Nov 19, 2023

·

Stayed 1 night

I travel a lot for business and I must say this was my worst hotel experience in years. I arrived in Edinburgh late after a 12 hour delayed train journey. On arrival at the hotel the doors were shut. I rang the bell repeatedly for 10 minutes, no answer. I then tried to phone various numbers to get some attention. Eventually I got through to someone at another location who spent another 10 minutes trying to get someone to let me in. Finally the doors opened after 20 minutes standing in the cold after midnight. The hotel manager looked inconvenienced at my arrival at offered no apology whatsoever. I can only imagine I disturbed either his sleep or something else entirely

8

Bipin

Apr 13, 2023

·

Stayed 3 nights

Brilliant location, the rooms were reasonable clean and tidy. The staff and the service (when attempting to call housekeeping) was poor, pretty much gave up calling as there would be hardly any response.

6

Mordechai

Aug 31, 2025

·

Stayed 1 night

The best thing about this Hilton is the location,central and convenient for exploring Edinburgh. Unfortunately, the rest of the experience didn’t match the brand. The entrance area is chaotic and hard to access by car, no one assisted with luggage, and the property is under active renovation, which makes the stay feel disorganized. I was directed to an off-site “discounted” car park but received no discount. Breakfast was poor and not up to Hilton’s usual quality. The room itself was fine, but the overall operation felt messy. Perhaps it will improve once renovations are complete; for now, I’d look elsewhere if you value smooth service.

10

Vicky

Apr 12, 2025

·

Stayed 1 night

Great staff

2

John E

Apr 12, 2023

·

The towels had holes, no hand towels no ice bucket no ice machine no frig no vacuuming. There were no rooms available at 3:00 PM, no rooms. We were told is we signed up for Hilton rewards we could check in early. We have Hilton rewards and still no room available. The manager was not able to satisfy us so we checked out early Wednesday. She said she would contact you for a refund and still have not heard anything. This is not in my opinion a four star hotel.

6

Fatima

Jul 12, 2025

·

Stayed 3 nights

We stayed at the hotel for 3 nights. We received the online check in link but it did not work. I was very disappointed by the check in process at the desk. It was not friendly. There is also a lot of construction taking place. It was also complicated to get to our room. We had to take 2 elevators to get there. The stay was also very expensive.

10

Sarah

Nov 3, 2024

·

Stayed 1 night

The staff were lovely and helpful and it was a great location in the centre of Edinburgh. There was some work being done on the building (outside the establishment's control) but it couldn't be heard from our room. Would recommend and happily stay here again!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Exceptional central spot near the Royal Mile and Waverley Station, walkable to attractions. Access by car or taxi can be tricky due to roadworks and hills with luggage.

Related guest reviews

10

Francesco

Aug 29, 2025

·

Stayed 1 night

Very convenient for the train station and my work commitments. My room and bed were comfortable, clean and the environment was welcoming. I would recommend for a stay in Edinburgh.

10

Norman Alejandrio

Jun 18, 2025

·

Stayed 3 nights

Walkable to Royal Mile

10

Dominique

Jul 5, 2025

·

Stayed 4 nights

We had a great stay here! Very convenient to the royal mile and a lot of sightseeing locations. The beds were incredibly comfy. My friend and I knocked out hard every night. Highly recommended this Hilton!

10

Shanneil

Aug 18, 2025

·

Stayed 3 nights

The property was centrally located and close to restaurants and transportation.

10

erick

Apr 2, 2025

·

Stayed 4 nights

Had a lovely time with my family. The Hilton is in the right in the middle of everything so walking anywhere was easy and quick.

10

Stephanie

Apr 30, 2024

·

Stayed 3 nights

The property is difficult to reach from the train station due to construction, which also caused a lot of noise during the day and made it difficult for taxis to pick us up. However, the hotel staff went out of their way to help with everything and the location so close to the royal mile is amazing.

10

Serena

Feb 21, 2025

·

Stayed 3 nights

Great location in relation to the train station and old town. Only 15 mins to Edinburgh castle and 20 mins to the bottom of arthurs seat. The staff were very friendly and knowledgeable. Very easy and efficient check in and check out. Would definitely stay here again.

8

Reuben

Apr 11, 2025

·

Stayed 2 nights

Decent 4 star. Room had a good view. Hotel undergoing works but didn’t inconvenience too much other than using stairwell rather than waiting for the lift. This could have been a nuisance if we were on a higher floor.

6

Lissy

Jan 3, 2025

·

Stayed 3 nights

Located right at the mouth of the Royal Mile with lots of shopping and dining options all around. The property is undergoing renovation though, with quite unsightly scaffolding across the front facade. Access to the hotel from Waverly station was a nightmare - we had to trudge up a winding road hauling four suitcases; a cab driver refused to take us to the hotel as it is so near! The stafff at the front desk later told us of an alternative route to the station (along Princes road) which made our journey back so much easier. It would be good to inform prospective guests about this route on the hotel website. We’d booked a room for four adults, which was a little tight (two double beds). Next time, we’d probably opt for two rooms instead. Amenities in the room were to usual Hilton standards. The Nespresso machine was a nice touch. More bottled water would have been good too; wee ended up buying our own.

10

Veronica

Apr 8, 2025

·

Stayed 3 nights

Perfectly located between the train station and all the main attractions of Edinburgh.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for variety and taste, but several guests found items cold, average, or faced queues. Restaurant and bar quality is mixed.

Related guest reviews

10

Candice

Aug 13, 2025

·

Stayed 4 nights

Stayed in August at the time of the Fringe, Tattoo, and Oasis Concert- so a very busy time with lots of street performers and tourists. From USA traveling with 2 teens and 2 adults. The Good- warm greeting, helpful staff, super clean facility, wonderful expansive breakfast buffet (included), bath products available in room, fridge in room, location to royal mile and princes street. If you want a walkable visit- the location was fantastic and the streets really cleared out before 10 am or after about 9/10 pm- so it was nice to walk about then too- which was possible because of the proximity to the hotel. The bad- scaffolding over building and north bridge construction was not a great fit for the beautiful city and made a crowded walkway extremely tight. It also made negotiating the street crossing a challenge. At one time they were down 2/3 lifts- but they had one fixed quickly (not even a full day). The lobby area is very small and there were people sitting with their luggage making it even tighter (at times). If you use the train or tram, you will have a 5-10 minute walk to and fro (not really bad- just FYI)

8

Denise

Aug 4, 2025

·

Stayed 4 nights

Beds comfortable, dinning great, love happy hour, would like breakfast during the week to be open earlier since we did day tours outside of city. Lobby was terrible, no coffee bar to take on the go and no trash receptacles inside or out. Could not get breakfast in our room. Staff was great and welcoming.

10

Patricia

Nov 6, 2023

·

Stayed 4 nights

Friendly service at front desk, bar and restaurant. Particularly Adam. Every person who served us went above and beyond to be accommodating and pleasant. We liked the menu both at the breakfast and at supper. Quiet retreat after sight-seeing.

10

Maddie

Mar 27, 2025

·

Stayed 6 nights

I absolutely love the location of this property. It is located just off the royal mile as well as close to the waverly train station. My only complaints would be about the street construction going on in front of the hotel which made it a bit difficult for airport transfers but that is of no fault of the hotel property. The hotel bar was a little lacking for variety of alcohols available and lack of ambiance for a bar setting. We mostly went off property for a drink because of this. Overall though I loved the hotel and would absolutely stay again!

8

Sergio

Nov 18, 2023

·

Stayed 1 night

The breakfast not very good for the price

6

James

Oct 9, 2024

·

Stayed 3 nights

Getting around in the hotel was challenging. We had to go to various levels and long hallways with many direction changes to get to our room. Restaurant food was very plain, and service was slow. Lobster Bisque was very salty, and the fish and chips was probably the least tasty of the 10 plus places thar we had fish and chips. Beds were very firm and not very comfortable. On a positive note, the staff at the front desk were very friendly and accommodating. .

10

Gary

Mar 24, 2025

·

Stayed 3 nights

Beautiful place to stay ,rooms lovely and clean ,only bad thing is the breakfast buffet was cold ,other than that our stay was great

8

Mario

Dec 1, 2023

·

Stayed 1 night

Great location, friendly staff, nice rooms. The hotel is having some renovations so not all areas are done yet but the staff is very friendly, nice bar and great breakfast. Would defently stay again.

10

Isabel

Oct 30, 2025

·

Stayed 4 nights

Friendly staff, clean room, good breakfast!

10

Richard

Mar 14, 2025

·

Stayed 2 nights

Lovely Hotel with spacious rooms. Excellent Breakfast buffet and one of the best I have had.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $200	2 $200	3 $218	4 $207	5 $217	6 $333	7 $414
8 $190	9 $208	10 $200	11 $221	12 $225	13 $330	14 $397
15 $244	16 $199	17 $200	18 $204	19 $254	20 $333	21 $461
22 $190	23 $216	24 $291	25 $333	26 $333	27 $390	28 $414
29 $190	30 $223

Hilton Edinburgh Carlton

Prices for Hilton Edinburgh Carlton

Monthly average prices

About this property

Location

Room options

Room, 1 Double Bed, Accessible

Executive Room, 1 King Bed, Club

Junior Suite, 1 King Bed

Room, 1 Queen Bed, Accessible

Room, 2 Double Beds, Accessible

Room, 1 King Bed, Accessible

Room, 1 Double Bed

Deluxe Room, 1 King Bed

Room, 1 Queen Bed

Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Executive Room, 1 Queen Bed, Club

Room, 1 King Bed

Guest reviews of Hilton Edinburgh Carlton

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Edinburgh Carlton

Considering this hotel for your Edinburgh trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $437	21 $414	22 $339	23 $496	24 $404
25 $248	26	27 $400	28 $301	29 $272	30 $325	31 $362