Best Western PLUS City Centre Inn

$110

/ night

Avg. for November

Best Western PLUS City Centre Inn - Image 1

Best Western PLUS City Centre Inn - Room

Best Western PLUS City Centre Inn - Pool

Best Western PLUS City Centre Inn - Restaurant

Prices for Best Western PLUS City Centre Inn

Select dates to see prices and availability

$110

/ night

Avg. for November

Monthly average prices

Nightly prices at Best Western PLUS City Centre Inn average $97 in January, the cheapest month, and $117 in October, the most expensive, based on the last 12 months.

Average nightly price at Best Western PLUS City Centre Inn by month, last 12 months (USD)
Month	Average price
January	$97
February	$101
March	$106
April	$109
May	$108
June	$116
July	$116
August	$114
September	$107
October	$117
November	$110
December	$100

Most expensive: October (~$117)

Cheapest: January (~$97)

About this property

Be sure to enjoy recreational amenities, including an indoor pool, a waterslide, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.

Parking
Restaurant
Swimming pool
Business Center
Room Service
Dry Cleaning

Show all

Location

11310-109th St, Edmonton, Canada

Kingsway Mall (0.1 miles)

Alberta Aviation Museum (0.5 miles)

Royal Alexandra Hospital (0.8 miles)

MacEwan University (1.1 miles)

Grand Villa Casino (1.5 miles)

104th Avenue Off-Leash Dog Park (1.6 miles)

More location info

Room options

Standard Room, 1 Queen Bed, Refrigerator

Room details

1 Queen Bed

Sleeps 2

Air Conditioning

Heating

Wi-Fi (Free)

Suite, 1 King Bed, Kitchenette (Shower Only;With Sofabed)

Room details

1 King Bed

Sleeps 4

Air Conditioning

Heating

Wi-Fi (Free)

Suite, 1 Queen Bed, Jetted Tub

Room details

1 Queen Bed

Sleeps 2

Air Conditioning

Heating

Wi-Fi (Free)

Suite, 2 Queen Beds, Refrigerator

Room details

2 Queen Beds

Sleeps 4

Air Conditioning

Heating

Wi-Fi (Free)

Suite, Multiple Beds, Kitchenette (Living Room;With Sofabed)

Room details

1 King Bed

and

2 Queen Beds

Sleeps 8

Air Conditioning

Heating

Wi-Fi (Free)

Suite, 1 King Bed, Kitchenette (Living Room;Shower Only)

Room details

1 King Bed

Sleeps 2

Air Conditioning

Heating

Wi-Fi (Free)

Suite, 1 King Bed, Jetted Tub

Room details

1 King Bed

Sleeps 2

Air Conditioning

Heating

Wi-Fi (Free)

Standard Room, 1 King Bed, Refrigerator

Room details

1 King Bed

Sleeps 2

Air Conditioning

Heating

Wi-Fi (Free)

Family Suite, Multiple Beds, Refrigerator

Room details

1 King Bed

and

2 Queen Beds

Sleeps 6

Air Conditioning

Heating

Wi-Fi (Free)

Standard Room, 2 Queen Beds, Refrigerator

Room details

2 Queen Beds

Sleeps 4

Air Conditioning

Heating

Wi-Fi (Free)

Standard Room, 2 Queen Beds, Fireplace

Room details

2 Queen Beds

Sleeps 4

Air Conditioning

Heating

Wi-Fi (Free)

Fireplace

Guest reviews of Best Western PLUS City Centre Inn

8.3

Very good

Based on 1,134 verified reviews

Who stays here?

Business

26%

Couple

20%

Family

40%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

At Best Western PLUS City Centre Inn, travellers consistently note clean, updated rooms with comfortable beds, friendly staff, and a handy on-site restaurant, plus a small pool with waterslide that many families enjoy, creating a solid, good-value stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

What guests think

The location is a strong point for hospital visits, Kingsway Mall across the street, and easy access to Rogers Place via short drives or transit. Common downsides include the surrounding area feeling rough with loitering near entrances and occasional noise, odors, or HVAC issues inside. Expect a convenient, midrange stay with better service and dining than the exterior suggests.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests like the pool and waterslide, though it is occasionally closed for maintenance. Parking and layout can be tight or awkward, and the single small elevator sometimes has issues.

Related guest reviews

Kimberly

Mar 10, 2024

Stayed 1 night

Bathroom is small. Parking lot is small

Marlene

Mar 24, 2025

Stayed 4 nights

Staff was great. Rooms nice and clean. Pool was under construction and we got stuck in the elevator and had to switch rooms to ground floor due to health concerns.

Adam

Aug 21, 2023

Stayed 2 nights

Parking is a bit odd. Pool and staff were great.

Stacey

May 16, 2025

Stayed 2 nights

The walls are very thin. We were at the baseball teams, and you could hear everybody running down the interior hallways. Hearing every word they said. It’s right across from the mall. There’s good restaurants around you and access to a road is right there. The pool is pretty nice and we were able to use a conference room in the basement which seemed a bit Dungee, but it worked for the team for a great place to meet up.

Susan

Apr 21, 2025

Stayed 1 night

Elevator was not working, but everything else was fine.

Roland

Nov 21, 2023

Stayed 1 night

Very clean and fresh room. New fixtures and very comfy bed. Friendly staff, lounge, Tims, and close to a major mall. Only con would be the parking if you drive a larger vehicle.

Shannon

Oct 21, 2025

Stayed 2 nights

Staff was very kind and approachable. No vending machine on the second floor, but they have a snack room instead which is much better! The attached restaurant is a nice thing to have also. I also love how late their pool and hot tub are open. Thank you!

Jill

Mar 24, 2025

Stayed 5 nights

Was a pleasant stay. Pool was being renovated. Nice little restaurant

Rosalie

Mar 23, 2025

Stayed 2 nights

Excellent except that the pool is not operating the days we stayed there.

Melissa

Nov 25, 2025

Stayed 1 night

Hotel was great. Very friendly staff. My son loved the pool and it was a great temp. It wasnt to cold or to warm. Great price and location for shopping as well as close to where we have an appointment.

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests find rooms clean or very clean, but there are recurring lapses such as dirty tubs or carpets, leftover items, and smoke or musty odors in some areas.

Related guest reviews

Kadeidra

Sep 26, 2024

Stayed 1 night

I loved the room. I didn’t like the smoke smell leading up to the room. Also, the cleanliness is a 2/5. There was hair in the bed & bathroom (not mine). There was a spilled drink stain on the side table (this could easily be wiped by cleaning staff). Lastly, bathroom bath was clogged.

Dana

Dec 11, 2025

Stayed 1 night

The room was dirty.

Brian

Nov 25, 2025

Stayed 1 night

As always the room was great, clean and comfortable. Have never had a bad experience staying here

Melanie

Feb 7, 2025

Stayed 1 night

The hotel was fine, everything looked cleaned. It was supposed to be a non-smoking hotel but there several spots throughout the hotel that smelled to tobacco and marijuana smoke.

Dina

Apr 25, 2025

Stayed 1 night

Was nice room and comfortable bed but it wasn’t very clean . Used bars of soap left , bathtub not clean

Warren

Sep 14, 2023

Stayed 2 nights

The carpet in the room had not been cleaned. There was either puke or pizza ground into the carpet by the bed. I brought this to the attention of front desk staff. They did not even offer to move me or have someone clean it up. Disgusting. I will never stay here again, nor will I allow my employees to stay here again.

Brandy

Feb 16, 2026

Stayed 2 nights

Clean room and helpful staff

Diana

Feb 12, 2026

Stayed 2 nights

Awesome staff and location to the area. Rooms were excellent in terms of cleanliness and very comfortable. \

Stephanie

Jan 20, 2024

Just checked in. Our room is outdated and not like the photos online. Our room smells terrible. The fridge and microwave are in the bathroom area. Not impressed for the amount per night.

Maged

May 19, 2025

Stayed 1 night

Very good, quiet and clean hotel! Highly recommended.

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AI-generated summary based on recent guest reviews

Rooms

Many rooms are renovated and comfortable with big TVs and good beds. Some are small, have interior windows only, or face noise and heating/air-conditioning problems; a few report Wi‑Fi glitches.

Related guest reviews

Karen

Jan 5, 2025

Stayed 3 nights

The beds were divided by the bathroom... unexpected and difficult with the age of the children I have. Also very noisy all night long... will request acroom in a different section nect time.

Jessie

May 14, 2024

Stayed 2 nights

Clean, well kept. Some rooms dont have outside windows. They open to an interior hallway. Restaraunt had great food.

Robert

Jun 20, 2025

Stayed 2 nights

Excellent sleep in a great bed, awesome pillows, huge TV, clean modern bathroom. The AC was not working but we were able to sleep with the large sliding window open, it is a quiet neighborhood at night. This is an old building, added on to over the years so that navigation around the property (indoors) is silly. The restaurant on the 2nd floor provided excellent service, food and great value for breakfast. Perfect for our needs.

Tamara

Feb 21, 2025

Stayed 3 nights

The rooms are awesome! Comfy, quiet, well appointed, clean, and updated. Huge modern TVs. Lots of USB plugs and great lighting and decor. Supremely comfy bed! The hotel common areas, however, have seen better days. Staff are friendly, patient and helpful. Parking has plugs available for winter (for block heaters). Great location near a major mall. Despite the shabbiness of the common areas and the frequent smell of cigarette smoke in the entries and hallways, I’d stay here again.

manpreet

Aug 13, 2025

Stayed 1 night

Overall for the price and location (wanted to be close to Rogers place) it was good. The rooms are newly renovated - no complains about that. However the air conditioner was horrible, truly do not think it even worked.

Stephanie

Sep 14, 2025

Stayed 2 nights

Great central location, clean and updated rooms!

Brian

Aug 7, 2025

Stayed 1 night

We liked the location and amenities offered, didn’t like a glitch with wi fi hookup would not accept my device?

Tammy

May 13, 2025

Stayed 2 nights

The room was nicely updated and very comfortable. Unfortunately we were given a room next to the stairs, elevator and ice machine so was very noisy. I would stay here again if I could be given a room in a quieter location.

Jennifer

Aug 19, 2025

Stayed 1 night

Great area, but odd layout. Breakfast was great. Small rooms

Sherri

Feb 18, 2025

Stayed 1 night

Nicely renovated rooms and very quiet. Super comfortable beds!

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and accommodating. Some guests report unfriendly check-in, strict deposit policies, key or room assignment errors, and occasional slow responses.

Related guest reviews

Ricky

Nov 12, 2025

Stayed 1 night

Front staff can be more welcoming and less rude.

Ron

Jul 10, 2024

Stayed 1 night

The ac quit working in our room and they were very accommodating to get us another room

Jason

Nov 4, 2024

Stayed 2 nights

Staff was angry and rude. People trying to break into hotel and my room. They were pretending to be skip drivers. Staff trying to say that using expedia was stupid and makes their job harder

Antonio

Sep 21, 2025

Stayed 1 night

Very friendly, and helpful staff.

Chelsea

Mar 2, 2025

Stayed 1 night

Given keys to an already occupied room

Carla

Aug 20, 2025

Stayed 2 nights

The staff were all great. They were all friendly and helpful. The only issue was it was unseasonably cold when we stayed and the room had no heat. It turns out, that they shut off the boiler for summer so there is no heat. In Northern Alberta, heat should be a year round option. Otherwise, I recommend this hotel.

Tracy

Feb 10, 2026

Stayed 5 nights

The staff were super nice. Some things are a little outdated (carpet, doors) but overall comfortable. Front desk staff were super friendly and helpful. The shining star though are the staff and food at the in-house restaurant. No there isn’t a free breakfast, but $10.50 for coffee, two eggs, choice of meat, diced potatoes, toast, and fresh-cut fruit is a pretty good deal. The staff are so friendly, remember if you stay longer than a day, and food is served quickly (even when it’s busy).

bruno

Oct 19, 2025

Stayed 1 night

Great value, clean & comfortable room, safe parking. Unfortunately the front desk clerk was less than friendly when I checked in. Slept well enough, the room was quiet. Breakfast buffet was included but it was not hot or tasty, and I absolutely hate eating off paper plates and wooden utensils.

TIARA

Jul 29, 2024

Stayed 2 nights

A frequent guest at this hotel here. Comfortable and clean rooms. Restaurant has good food. Front desk staff are unfriendly and they read your room number aloud at check-in. Huge safety concern for solo female travellers.

Randeen

Jul 14, 2025

Stayed 2 nights

Staff was very accommodating and friendly. Rooms were clean and property was well maintained

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AI-generated summary based on recent guest reviews

Location

Very convenient across from Kingsway Mall and close to Royal Alexandra Hospital, NAIT, and access to Rogers Place/LRT. Several reviews note the surrounding area feels rough, with loitering or homeless presence outside.

Related guest reviews

Janet

Oct 8, 2025

Stayed 2 nights

Location was great for using uber to get around Edmonton

Danielle

Nov 11, 2023

A great place to stay for events at Rogers Place. A five minute walk to the LRT and two stops to Rogers. Brilliantly placed.

Carmella

Jan 12, 2026

Stayed 2 nights

Clean, close to mall

Trevor

Jul 13, 2025

Stayed 1 night

It was a great room and hotel, the neighborhood is not great and felt unsafe.

Ramses

Jul 14, 2025

Stayed 2 nights

Nice location across from the shopping mall. Friendly staff.

Crystal

Sep 16, 2025

Stayed 1 night

Conveniently located. Close to the mall and hospital. Close to food options.

Mark

Jul 27, 2025

Stayed 1 night

Good family room for medical appointments. City gets rougher all the time, homeless man stole my drink at the food court at that mall across the street. Just seem to get worse and worse

Crystal

Sep 30, 2025

Stayed 1 night

There was not much not to like. Convince, close to shopping and food and the hospital which is why we came. Weve stayed here before and ALWAYS choose here for appointments

Torey

Nov 9, 2023

Stayed 2 nights

Good clean hotel. Friendly staff. Walking distance to Kingsway Mall and the LRT station.

Carmen

Apr 21, 2025

Stayed 1 night

Beds are comfortable, rooms are clean, and free parking is awesome. Just don't care for all of the people walking around the area that appear to be homeless or on drugs.

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AI-generated summary based on recent guest reviews

Dining

The on-site restaurant/lounge earns strong praise for food, value, and service; breakfast is available for a modest cost but generally not included. Tim Hortons on site has been closed at times.

Related guest reviews

Morrell

Aug 29, 2025

Stayed 2 nights

Good prices, clean, excellent breakfast menu. We will be staying here again.

Diana

May 15, 2023

Stayed 1 night

I thought best western plus would have a breakfast available in the morning. We had to eat in the restaurant and no discount at all was given. I have stayed at many and they have offered a breakfast

Rob

May 15, 2024

Stayed 1 night

The hotel bar/restaurant was fantastic!! Food & service was the best I’ve had in a very long time.

Tracy

Feb 10, 2026

Stayed 5 nights

Kathryn

Oct 28, 2024

Stayed 3 nights

Check in was great. Staff pleasant. Had bkfst at the restaurant. Staff pleasant. Bkfst was good!

Clayton

Nov 25, 2025

Stayed 1 night

Menu was great and delicious

Ryan

Oct 1, 2024

Stayed 4 nights

Central location, great. The shower did have hair on the wall and ceiling; that was not great. Beyond the shower, the hotel was amazing. Food from the pub/restaurant was delicious.

Garry

Oct 21, 2025

Stayed 2 nights

Excellent staff at check in as well as the restaurant staff. Room was comfortable and clean. Restaurant was a hidden gem with great food and an extensive craft beer selection. Bannock tacos are a must try!

Susan

Nov 17, 2025

Stayed 2 nights

This is a nice, centrally located hotel. Always clean with friendly staff. On site restaurant is good too.

Allison

Apr 14, 2024

Stayed 2 nights

Great! The restaurant was so wonderful and the staff were all very nice. Very convenient for our weekend. Only thing I wish it would have said was that Tim Hortons was closed as we had an early morning on Saturday and we were relying on there for a quick breakfast and coffee. Otherwise everything was great!

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AI-generated summary based on recent guest reviews

Kaitlin

Sep 23, 2026

Stayed 2 nights

The room was a pleasant surprise; updated and clean. The outside and lobby all look a bit dated and the hallways and stairwells smell very strongly of cigarettes (they have smoking stations directly beside entryways) but then you walk into a lovely room which is clean and modern and has had some recent updates. The bed was comfy enough but those sheets are very LOUD and crisp - it made so much sound when you moved around. The mattress was comfy but you really felt when the other person moved around, so between that and the sheets, neither of us slept very well. I could see it being better for solo-travelers. We did not get a chance to try the breakfast but its nice to see a cheaper option of decent breakfast for $9 and then more elaborate options at a higher cost. We also didn't get a chance to try the pool or hot tub but nice that they have later hours than most (I think until 11pm). Staff were great.

David

Sep 22, 2026

Stayed 2 nights

Very solid standard hotel room.

Karla

Sep 20, 2026

Stayed 1 night

Great location, very clean and the staff were outstanding. They really go above and beyond.

RALPH

Sep 9, 2026

Stayed 1 night

Great location and easy to access

Ken

Sep 3, 2026

Stayed 4 nights

I stayed here with family while in town for a concert. I chose it for the water slide, proximity to the arena, and cost. The waterslide was a hit. The pool is a little small leaving only a small shallow end for kids but it didnt seem to affect their enjoyment. I liked the seating around the pool and the towels. The place is a little old but still feels safe and sound. There was some squeaky fan or something somewhere that was really bad but we were too pooped every night to care too much. I would definitely stay here again.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 16:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Best Western PLUS City Centre Inn

Is parking available at the property?

Free self-parking is available on-site, but spaces may be limited.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are served on weekdays from 7 AM to 11 AM and on weekends from 7 AM to noon for a fee of approximately CAD 9 for adults and CAD 7 for children.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the property offer?

The property features step-free entrances, wheelchair-accessible facilities, and elevators to accommodate guests with disabilities.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Edmonton, just a 1-minute walk from Kingsway Mall and 15 minutes on foot from Royal Alexandra Hospital. It is also 1.5 miles from Royal Alberta Museum and 1.6 miles from Rogers Place.

Does the property have a swimming pool?

Yes, the property features an indoor pool and an outdoor heated pool, both available for guests to enjoy.

What are the policies for guests staying with children?

Up to 3 children aged 18 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs, and guests are encouraged to inquire directly for any specific needs.

Have a question?

Instant AI responses are based on hotel information

Prices for upcoming dates

November 2026

Su	Mo	Tu	We	Th	Fr	Sa
1 $123	2 $111	3 $118	4 $124	5 $118	6 $116	7 $117
8 $110	9 $109	10 $110	11 $110	12 $110	13 $116	14 $116
15 $110	16 $110	17 $109	18 $110	19 $110	20 $115	21 $110
22 $110	23 $110	24 $110	25 $110	26 $110	27 $110	28 $110
29 $110	30 $110

December 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

2026-11-01: 123.30975369716644USD
2026-11-02: 111.32644899748992USD
2026-11-03: 118.28435045695495USD
2026-11-04: 124.4691517542572USD
2026-11-05: 118.28435045695495USD
2026-11-06: 115.62682986966705USD
2026-11-07: 116.72937918370056USD
2026-11-08: 109.61913164152527USD
2026-11-09: 109.29496557585144USD
2026-11-10: 109.61913164152527USD
2026-11-11: 109.61913164152527USD
2026-11-12: 109.61913164152527USD
2026-11-13: 115.87535718668364USD
2026-11-14: 115.87535718668364USD
2026-11-15: 109.61913164152527USD
2026-11-16: 109.61913164152527USD
2026-11-17: 109.05284977120971USD
2026-11-18: 110.09454955846405USD
2026-11-19: 109.61913164152527USD
2026-11-20: 115.27002493166351USD
2026-11-21: 109.61913164152527USD
2026-11-22: 109.61913164152527USD
2026-11-23: 109.61913164152527USD
2026-11-24: 109.61913164152527USD
2026-11-25: 109.61913164152527USD
2026-11-26: 109.61913164152527USD
2026-11-27: 109.61913164152527USD
2026-11-28: 109.61913164152527USD
2026-11-29: 109.61913164152527USD
2026-11-30: 109.90862424827576USD
2026-12-01: 109.61913164152527USD
2026-12-02: 109.61913164152527USD
2026-12-03: 109.61913164152527USD
2026-12-04: 109.61913164152527USD
2026-12-05: 109.61913164152527USD
2026-12-06: 109.61913164152527USD
2026-12-07: 109.61913164152527USD
2026-12-08: 109.61913164152527USD
2026-12-09: 109.61913164152527USD
2026-12-10: 109.61913164152527USD
2026-12-11: 109.61913164152527USD
2026-12-12: 115.87535718668364USD
2026-12-13: 109.61913164152527USD
2026-12-14: 109.61913164152527USD
2026-12-15: 110.09454955846405USD
2026-12-16: 109.61913164152527USD
2026-12-17: 110.09454955846405USD
2026-12-18: 109.61913164152527USD
2026-12-19: 109.61913164152527USD
2026-12-20: 110.09454955846405USD
2026-12-21: 109.61913164152527USD
2026-12-22: 109.61913164152527USD
2026-12-23: 109.61913164152527USD
2026-12-24: 109.61913164152527USD
2026-12-25: 109.61913164152527USD
2026-12-26: 109.61913164152527USD
2026-12-27: 109.61913164152527USD
2026-12-28: 109.61913164152527USD
2026-12-29: 110.09454955846405USD
2026-12-30: 110.09454955846405USD
2026-12-31: 109.61913164152527USD
2027-01-01: 108.687821USD

Su	Mo	Tu	We	Th	Fr	Sa
		1 $110	2 $110	3 $110	4 $110	5 $110
6 $110	7 $110	8 $110	9 $110	10 $110	11 $110	12 $116
13 $110	14 $110	15 $110	16 $110	17 $110	18 $110	19 $110
20 $110	21 $110	22 $110	23 $110	24 $110	25 $110	26 $110
27 $110	28 $110	29 $110	30 $110	31 $110