Name: Hotel Diplomate
Address: Rue de la Terrassière, 46, De-Roches, Geneva, Switzerland, Geneva, Canton of Geneva, CH
Price range: $164–$213 per night
Rating: 6.98

What guests think

Across recent reviews, Hotel Diplomate is praised for its central location and reasonable prices, while feedback is mixed on its dated rooms and facilities, with recurring comments about weak or unreliable Wi‑Fi, ineffective air conditioning, and tram noise.

Many guests compliment friendly, helpful staff, but several report rude or unresponsive reception and inconsistent check‑in information. Cleanliness is generally acceptable, though multiple reviews mention maintenance issues and occasional lapses, including bathroom odors and hair in tubs. Breakfast feedback varies widely—some find it adequate, others poor or overpriced, and items may run low if you arrive late. Expect a simple stay with clear trade‑offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic; the vintage lift is small and has occasional issues, and parking is available with a fee, sometimes with a discount.

Related guest reviews

6

Luiz

Jul 4, 2023

·

Stayed 1 night

O site informava que havia estacionamento disponível e quando chegamos cobraram 32 Francos pela garagem. Encareceu muito a estadia.

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2

Aude

Jan 1, 2023

·

Stayed 1 night

L hébergement est plutôt vieillot avec un équipement non fonctionnel comme le mini bar. Pas d’eau chaude le soir du 31/12. L’ascenseur fonctionne avec du dysfonctionnement (panne de lumière). Pour finir la carte de notre chambre qui se désactive à notre retour, le personnel de la réception qui monte en chambre pour nous ouvrir la porte à l’aube du nouvel an. Vraiment pas une bonne expérience. A éviter hormis pour l’aspect géographique qui est avantageux.

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10

SAMIA

Aug 6, 2023

·

Stayed 1 night

Hôtel propre, confortable au calme avec une remise pour le parking ce qui est non négligeable

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4

FLORIAN

Jan 8, 2023

·

Stayed 19,360 nights

Ne correspond pas à un 4 étoiles. L’option petit déjeuné est une arnaque, j’aurai vraiment dut regarder les commentaires. Au lendemain du nouvel an, vers 20h-21h, le réceptionniste dormait sur la table du petit déjeuné !!! Mais on est où là ?! L’hôtel est vieux et pas mal de travaux doivent être réalisés. Uniquement bien par rapport à l’emplacement sinon aucun intérêt.

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8

Nobuyuki

Jun 15, 2024

·

Stayed 5 nights

There was a unique lift, and I could enjoy a traditional hotel life. Initially, meanwhile, there was no hair dryer in the room. I called the front and asked about it, but there was no response. Next morning I caught the clearning staff worker and could get it.

8

james

Jan 25, 2023

·

Stayed 19,355 nights

all ok only dislike is elevator is small as are most in europe and we knew that since we have stayed at this property several times staff is very helpful

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Cleanliness

Many guests found the property clean, but several note lapses and maintenance issues such as hair in tubs, bathroom odors from poor ventilation, and occasional pests.

Related guest reviews

8

CJ Connie

Jul 14, 2024

·

Stayed 1 night

10 minutes walk to city centre, nice hotel with very friendly staffs. Breakfast is continental selections with bacon and eggs, good enough to start our day. The room we stay with nice balcony overview the street. The bathroom is very tidy and clean but a bit old fashion. We saw the room next door with fresh look bathroom, maybe next time should request the renovated bathroom room. Overall very nice hotel.

4

Robert

Jul 18, 2024

·

Stayed 1 night

Hotellet ser fint ut i receptionen men där slutar det positiva. Rummet var slitet och i badkaret låg det hårrester. Toaletten gick att spola då och då och personalens lyhördhet var dålig. Det går att hitta bättre hotell

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10

SAMIA

Aug 6, 2023

·

Stayed 1 night

Hôtel propre, confortable au calme avec une remise pour le parking ce qui est non négligeable

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8

Prasanna

May 26, 2025

·

Stayed 2 nights

The stay was excellent. The staff were very polite and well accommodating. Easy lift access. The hotel is well connected with public transportation. A mall just opposite has a coop, pharmacy and a few other things for easy grab. The only issue I faced was the toilet, little less lighting, the loose shower fixture, and the curtains were a little weird. However, I feel the stay was good value for the money.

10

Preben

Jul 11, 2024

·

Stayed 2 nights

Oppholdet var utmerket. Hotellet er gammelt men rent og fint. Vi ble tatt godt i mot og fikk fin informasjon om hvordan vi kunne komme oss rundt i Genève. Uoppfordret fikk vi gratis-billetter til all kollektivtransport. Enkel frokost i en hyggelig atmosfære. Vi kommer gjerne tilbake.

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8

Angela

Jun 20, 2024

·

Stayed 1 night

It was a good stay, staff friendly and generally helpful. We did ask for extra pillows and towels, only 1 bath and 1 hand towel in the room, for two people, but did not receive the asked for items. Hotel in a good location for the train station and central city area. The hotel interior was a little tired but perfectly clean.

4

Kaveh

Sep 23, 2024

·

Stayed 1 night

The room's AC didn’t work and was noisy. The mattress in the bedroom was terrible. The bathroom didn’t have proper ventilation, so it always smelled bad. In general, I don't recommend this hotel anymore.

6

ANDRES

Sep 1, 2023

·

Stayed 1 night

El señor de la recepción muy amable. Falta limpieza en la habitación. Dejaron una sola toalla de cuerpo y manos y éramos dos huéspedes. El sifón de la ducha no funcionaba bien y se hacía “piscina” en la tina.

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10

Rex

Dec 15, 2022

·

Stayed 19,336 nights

Located on a tram road opposite supermarket. Tram and various bus stages 3 and 6 minutes away respectively. Twin room is rather small with no coffee making facilities. High standard of cleanliness mantained. Noise from trams/road bearable

2

banik

Sep 12, 2024

·

Stayed 2 nights

Too much roaches, dirt, dusty, garbage

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and sometimes small, with recurring complaints about weak Wi‑Fi and ineffective or absent air‑conditioning; street‑facing rooms can be noisy from trams. Some guests still found them simple and comfortable.

Related guest reviews

8

Frederick

Mar 25, 2023

·

Stayed 4 nights

The decor and facilities of the room are dated. But fair value.

2

Jose Carlos

Jul 7, 2025

·

Stayed 2 nights

No air conditioner as advertised. For the record there is an air conditioner, it does turn on, it just blows warm air at an incredibly low speed, so it does not actually conditions the air. The front desk people were not particularly polite but at least they upgraded me to a larger room, sadly the air conditioner there was just as useless so I had to leave the hotel, only spent one very miserable night there, I left the next morning

6

Terry

May 25, 2023

·

Stayed 3 nights

The hotel itself was fine. The location is great. The internet sucks. Less than 5mbs all the time. In today’s world anything less than 50mbs is ridiculous.

2

Yuri

Sep 17, 2023

·

Nice staff, but everything look old, declining. Wifi didn't work and could not get any work done.

6

Michael

Dec 8, 2023

·

Stayed 1 night

Friendly Staff, but a hotel that's in dire need for renovation. Rooms are tiny, carpets are damaged beyond repair and the hotel just generally needs a complete overhaul. Feels like nothing has been invested into this hotel for decades.

4

Kaveh

Sep 23, 2024

·

Stayed 1 night

The room's AC didn’t work and was noisy. The mattress in the bedroom was terrible. The bathroom didn’t have proper ventilation, so it always smelled bad. In general, I don't recommend this hotel anymore.

8

Alain

Jun 4, 2024

·

Stayed 3 nights

Bon niveau général, sans ostentation. Personnel à l’écoute. Seul bémol, la qualité du wifi, déplorable.

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8

Richard

Dec 3, 2023

·

Stayed 2 nights

Très bon accueil , très propre mais ne pas prendre une chambre côté rue trop de bruit du au trafic du tram

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10

Anthony

Sep 11, 2023

·

Stayed 1 night

Very well situated and the staff are super friendly. Nice greating. Arrived earlier than expected and tgey offered us a room before our check-in in order to rest after a long flight. I definitely recommend the hotel. Take note that there is no air-conditioning. As the night gets cooler we opened our windows and we were fine. Thank you diplomate hotel

2

Hélène

Jun 8, 2025

·

Stayed 4 nights

Chambre propre. Mais quasi aucun accès à la WIFI, et la TV ne possède que 2 chaînes.

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Service

Many guests praise friendly, helpful staff and thoughtful touches like transport passes, but several report rude or absent reception, delays, and missed information at check‑in.

Related guest reviews

8

H A

Jun 24, 2024

·

Stayed 2 nights

Weekend de la fête de la musique. Réception non présente à larrivée, j’ai du sonner la clochette plusieurs fois et appeler le numéro de l’hôtel pour que le réceptionniste se présente. Il était avec un autre client. Un manque de personnel se fait ressentir

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10

Sharam

Dec 26, 2023

·

Stayed 2 nights

Very helpful front desk specially, Mr Daniel

4

Melisa

Jun 19, 2024

·

Stayed 2 nights

Terrible breakfast (I could’ve made more food if I was at home) and the facilities were super outdated - I couldn’t believe that it was a 4* hotel! The room card stopped working 4 times during my 2-night visit and although the front desk were happy to help me, the first time I had to wait for over 15-20minutes! Overall a bad experience

2

PAUL

Mar 31, 2025

·

Stayed 1 night

The way I was greeted by the receptionist is unacceptable. Not only he was rude and not welcoming but he was not willing to help in any manner. I do not recommend this hotel.

10

Preben

Jul 11, 2024

·

Stayed 2 nights

Oppholdet var utmerket. Hotellet er gammelt men rent og fint. Vi ble tatt godt i mot og fikk fin informasjon om hvordan vi kunne komme oss rundt i Genève. Uoppfordret fikk vi gratis-billetter til all kollektivtransport. Enkel frokost i en hyggelig atmosfære. Vi kommer gjerne tilbake.

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10

peggy

Dec 6, 2023

·

Stayed 3 nights

Great little hotel. All the staff was super nice. Room was bigger then expected for a European hotel. We wished we would have gotten the breakfast deal, next time. A big plus I was the free bus-tram passes. I would definitely stay here again.

8

Emal

Aug 4, 2024

·

Stayed 3 nights

Very nice people who works there ! Thank you for everything

6

Ashley

Jul 5, 2024

·

Stayed 1 night

Great customer service. Rooms wasn’t the best.

8

Nobuyuki

Jun 15, 2024

·

Stayed 5 nights

There was a unique lift, and I could enjoy a traditional hotel life. Initially, meanwhile, there was no hair dryer in the room. I called the front and asked about it, but there was no response. Next morning I caught the clearning staff worker and could get it.

8

Marit

Apr 9, 2024

·

Stayed 2 nights

Check in was not good. We were not given the wifi password at check in and tried calling the reception from our room - the phone in the room was dead! Had to go back down and ask for the password. Next day we found out whenstaying in a Geneva hotel you get free transportation all over the city. We were not told about this at check in. When we asked for it the next day we were given each a ticket to use. This should have been given to us at time of check in. Rest of the staff were nice and helpful and breakfast was very nice.

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Location

Central and well connected by trams and buses, with main sights and shops within walking distance. Street‑facing rooms may experience tram and traffic noise.

Related guest reviews

10

David

Sep 2, 2024

·

Stayed 2 nights

A short stay for a conference. Provided all that I needed. Convenient for walking and public transport.

10

FRANCESCA

May 5, 2024

·

Stayed 1 night

Bien situé, centre ville et lac accessibles à pieds. Personnel attentif et sympathique

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10

Ramanan

Nov 8, 2023

·

Hotel diplomate is in the heart of Geneva. Easy access to business offices and town . Transport facilities are good too. Please make sure you request a quiet room , off the road side room to avoid the tram noise. Very friendly staff. Breakfast is ok. But you have to get in early before it runs out :-)

8

CJ Connie

Jul 14, 2024

·

Stayed 1 night

10 minutes walk to city centre, nice hotel with very friendly staffs. Breakfast is continental selections with bacon and eggs, good enough to start our day. The room we stay with nice balcony overview the street. The bathroom is very tidy and clean but a bit old fashion. We saw the room next door with fresh look bathroom, maybe next time should request the renovated bathroom room. Overall very nice hotel.

8

Alistair

May 6, 2024

·

Stayed 3 nights

The hotel is in a very central position Geneva and not too expensive.

6

Paul

Jun 25, 2025

·

Stayed 2 nights

Nice enough place for its location and price. Bit warm and trams outside.

8

Pedro Bernardo

Dec 15, 2024

·

Stayed 2 nights

Hotel simples, com excelente localização, bom staff e bom pequeno almoço.

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10

Mark

Apr 17, 2024

·

Stayed 3 nights

Front Desk service was very helpful. Location was right on the train/trolley line...and they gave a Free rider pass, which we used every day.

10

Thomas

Apr 21, 2024

·

Stayed 1 night

Clean comfortable and affordable. Close to the city center and perfect for a quiet weekend in Geneva.

10

Rex

Dec 15, 2022

·

Stayed 19,336 nights

Located on a tram road opposite supermarket. Tram and various bus stages 3 and 6 minutes away respectively. Twin room is rather small with no coffee making facilities. High standard of cleanliness mantained. Noise from trams/road bearable

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Dining

Breakfast sentiment is inconsistent: some found it adequate, others felt it was basic or poor for the price, and items may run out later in the morning.

Related guest reviews

4

Mateusz

Aug 18, 2024

·

Stayed 2 nights

Das Zimmer war alt, Bodenbelag hatte löcher. Das Licht im Badezimmer hatte funktioniert, leuchtete jedoch extrem schwach. Ohne Lich aus dem Zimmer kaum etwas zu sehen. Frühstücksbuffet war auch eher bescheiden und am zweiten tag wurde die Thermoskanne vom Kaffe, am vortag, nicht ausgewaschen und mit T Wasserfür tee gefällt. Tee mit Kaffee geschmack

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10

Ramanan

Nov 8, 2023

·

Hotel diplomate is in the heart of Geneva. Easy access to business offices and town . Transport facilities are good too. Please make sure you request a quiet room , off the road side room to avoid the tram noise. Very friendly staff. Breakfast is ok. But you have to get in early before it runs out :-)

4

Melisa

Jun 19, 2024

·

Stayed 2 nights

Terrible breakfast (I could’ve made more food if I was at home) and the facilities were super outdated - I couldn’t believe that it was a 4* hotel! The room card stopped working 4 times during my 2-night visit and although the front desk were happy to help me, the first time I had to wait for over 15-20minutes! Overall a bad experience

8

RALPH ARNOLD OLOF

Sep 21, 2023

·

Stayed 2 nights

An old ordinary hotel. Not fancy bu clean and proper. Friendly staff. Breakfast very modest.

8

CJ Connie

Jul 14, 2024

·

Stayed 1 night

10 minutes walk to city centre, nice hotel with very friendly staffs. Breakfast is continental selections with bacon and eggs, good enough to start our day. The room we stay with nice balcony overview the street. The bathroom is very tidy and clean but a bit old fashion. We saw the room next door with fresh look bathroom, maybe next time should request the renovated bathroom room. Overall very nice hotel.

10

Jane

May 31, 2024

·

Stayed 2 nights

Delightful welcome at Reception - including raclette - and the room was spotless. We avoided breakfast at it seemed unfeasibly expensive!

8

Pedro Bernardo

Dec 15, 2024

·

Stayed 2 nights

Hotel simples, com excelente localização, bom staff e bom pequeno almoço.

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4

Gregory

Aug 12, 2023

·

Stayed 1 night

Un hôtel d un autre temps sans parler du petit dej

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10

Caillon

Aug 26, 2023

·

Stayed 3 nights

super lit king size petit déjeuner un peu juste vu le cout

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8

Marit

Apr 9, 2024

·

Stayed 2 nights

Check in was not good. We were not given the wifi password at check in and tried calling the reception from our room - the phone in the room was dead! Had to go back down and ask for the password. Next day we found out whenstaying in a Geneva hotel you get free transportation all over the city. We were not told about this at check in. When we asked for it the next day we were given each a ticket to use. This should have been given to us at time of check in. Rest of the staff were nice and helpful and breakfast was very nice.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$152
February	$170
March	$172
April	$242
May	$236
June	$194
July	$189
August	$177
September	$185
October	$154
November	$181
December	$165

Su	Mo	Tu	We	Th	Fr	Sa
				1 $179	2 $172	3 $171
4 $164	5 $164	6 $170	7 $171	8 $171	9 $167	10 $172
11 $164	12 $171	13 $171	14 $171	15 $164	16 $174	17 $172
18 $171	19 $173	20 $182	21 $173	22 $173	23 $165	24 $176
25 $173	26 $173	27 $173	28 $173	29 $176	30 $173	31 $176

Hotel Diplomate

Prices for Hotel Diplomate

Monthly average prices

About this property

Location

Room options

Standard Double Or Twin Room

Superior Single Room, 1 Twin Bed

Guest reviews of Hotel Diplomate

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Diplomate

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $213	22 $178	23 $184	24 $177	25 $174	26 $174
27 $165	28 $183	29 $194	30 $192