Name: Mandarin Oriental, Geneva
Address: Quai Turrettini 1, Saint-Gervais Temple, Geneva, Switzerland, Geneva, Canton of Geneva, CH
Price range: $712–$1,236 per night
Rating: 8.88

What guests think

At Mandarin Oriental, Geneva, guests consistently praise the central, walkable location and often commend warm, professional service, while several reviews note dated areas of the property, small rooms, and occasional maintenance or noise issues that impact comfort.

Some guests mention limited amenities, including no pool and minimal lobby seating, and cleanliness varies from spotless rooms to reports of dirty showers or linens and occasional pests. Food is frequently praised, but breakfast value and restaurant offering split opinion, and room service is considered pricey by some. A solid city hotel experience that feels older than other Mandarins.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews describe the property as dated with some maintenance or night-time pipe noise; a few note limited amenities such as no pool and minimal lobby seating. A gym is available, and the spa underwhelmed at least one guest.

Related guest reviews

6

David houphouet

Sep 14, 2025

·

Stayed 2 nights

Établissement mériterait d’être rénové

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4

Yasin

Feb 12, 2026

·

Stayed 1 night

Otel terkedilmiş gibi , mimarisi çok kötü.

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8

Lisa

Sep 26, 2025

·

Stayed 2 nights

My stay here was welcoming and mostly comfortable. Room was clean although it felt a little dated, they definitely tried but no denying this is an older property. There was a lovely little welcome bowl of fruit and a well stocked mini fridge. Both coffee and a tea kettle were provided. Air conditioning worked well and there was the option to open the windows which I loved. Bathroom was large with a walk-in shower and toiletries were high-end. I also noted the lack of a proper hotel lobby. There are two restaurants, one is pretty separated and the other opens towards the lobby although that seating is part of the other restaurant/bar area. So really no lobby seating which seemed strange. Overall a lovely stay; however, I would give another property a try before I stayed here again.

8

Flavio

Feb 8, 2022

·

Stayed 1 night

Precisa de uma atualização nas instalações. Mas no geral é muito bom.

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10

Bradley

Jun 26, 2025

·

Stayed 5 nights

The staff were amazing and so helpful with all of our requests. The room itself was very small and the hotel lacked amenities such as a swimming pool or any common area to socialize. Additionally, there wa no where to grab take away food

6

EMILIO

Jan 1, 2024

·

Stayed 2 nights

Honestamente tanto las habitaciones, como áreas comunes y spa, dejan mucho que desear, no están a la altura de un hotel Mandarín, la infraestructura del hotel más parece como para un NH

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8

Daniel

Dec 11, 2025

·

Stayed 2 nights

Otima estadia ! A qualidade da agua de cortesia, o fato de ser filtrada e com sabor bem fraco é realmente uma pena e um diferencial negativo para a rede!!!!! Hotel bonito atendimento bom !

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8

obrad

Jan 8, 2025

·

Stayed 2 nights

Facility is old, doesn’t match other Mandarin Oriental hotels. Very nice hotel Menager. They have problems with pipes, so there are noises at night. Price and quality don’t match.

8

theo antonio

Feb 7, 2026

·

Stayed 2 nights

Academia e equipe

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6

Gustav

Dec 22, 2021

·

Stayed 1 night

Very nice service in the bar and reception Breakfast restaurant is a bit boring and needs a make up Maby better for business than just weekend vacay I am a big fan of Mandarin Oriental hotels but this one needs a renovation

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is inconsistent: some guests found rooms very clean, while others reported dirty bathrooms, unchanged linens, pests, and lapses from housekeeping.

Related guest reviews

6

nicole

Sep 9, 2025

·

Stayed 2 nights

The rooms were very small and dated!! I lost an earring and I can’t tell you all of the gross items I picked up on the floor trying to find it. Needs a refresh

6

David houphouet

Sep 14, 2025

·

Stayed 2 nights

Établissement mériterait d’être rénové

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4

Nicole

Feb 3, 2023

·

Stayed 3 nights

Our room did not have a tub and the shower showed signs of use that made it look dirty and unappealing. Room service was excessively priced even for overpriced room service food. Due to a train strike in France, we were forced to leave earlier than expected. Obviously, this is not the responsibility of the property but was not able to have our 3rd night refunded because it was the "free" night. There is no way this room was worth the nightly rate we paid for the first two nights -- the "free" night was the only way this hotel would have been fairly priced.

8

Lisa

Sep 26, 2025

·

Stayed 2 nights

My stay here was welcoming and mostly comfortable. Room was clean although it felt a little dated, they definitely tried but no denying this is an older property. There was a lovely little welcome bowl of fruit and a well stocked mini fridge. Both coffee and a tea kettle were provided. Air conditioning worked well and there was the option to open the windows which I loved. Bathroom was large with a walk-in shower and toiletries were high-end. I also noted the lack of a proper hotel lobby. There are two restaurants, one is pretty separated and the other opens towards the lobby although that seating is part of the other restaurant/bar area. So really no lobby seating which seemed strange. Overall a lovely stay; however, I would give another property a try before I stayed here again.

6

Wedad

Jun 5, 2025

·

Stayed 5 nights

first time at the Mandarin in Geneve, the service is not what one would expect from Mandarin Oriental. three flies in my room throughout my stay. i complained to house keeping three times and did not do to rectify. on check out i told reception of this complaint - they did even apologise. I ususally stay at the Ritz Carlton, much better location, service like a 6 star hotel and more like the same price.

8

Karla

Apr 10, 2023

·

Stayed 1 night

Its just fine, service not consistent with 5 star hotel. At MO Bar waiter poured the beer all over one of us and our stuff. They didnt change plates, the table or anything. Clothes and our bags were also drenched. Rooms are pretty and clean and location is very good.

4

Juergen

Apr 12, 2023

·

Stayed 1 night

Housekeeping snappy, dirty bedsheets not beeing changed, minibar never filled up, staff lazy and not attentive and slow, worse mandarin I ever stayed at

2

Juergen

Apr 12, 2023

·

Stayed 2 nights

Lazy staff and slow dirty rooms

10

Amnon

Apr 7, 2024

·

Stayed 3 nights

Frequent traveler, first time staying with the chain, and sure will try to be back. excellent experience throughout. cleanliness prefessionalism and hospitality 10 out of 10

6

Gustav

Dec 22, 2021

·

Stayed 1 night

Very nice service in the bar and reception Breakfast restaurant is a bit boring and needs a make up Maby better for business than just weekend vacay I am a big fan of Mandarin Oriental hotels but this one needs a renovation

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AI-generated summary based on recent guest reviews

Rooms

Rooms receive mixed feedback: several are described as small and dated with occasional HVAC or plumbing noise issues, while others are comfortable, functional or spacious, with some offering river views.

Related guest reviews

6

nicole

Sep 9, 2025

·

Stayed 2 nights

The rooms were very small and dated!! I lost an earring and I can’t tell you all of the gross items I picked up on the floor trying to find it. Needs a refresh

6

David houphouet

Sep 14, 2025

·

Stayed 2 nights

Établissement mériterait d’être rénové

Translate

8

Lisa

Sep 26, 2025

·

Stayed 2 nights

My stay here was welcoming and mostly comfortable. Room was clean although it felt a little dated, they definitely tried but no denying this is an older property. There was a lovely little welcome bowl of fruit and a well stocked mini fridge. Both coffee and a tea kettle were provided. Air conditioning worked well and there was the option to open the windows which I loved. Bathroom was large with a walk-in shower and toiletries were high-end. I also noted the lack of a proper hotel lobby. There are two restaurants, one is pretty separated and the other opens towards the lobby although that seating is part of the other restaurant/bar area. So really no lobby seating which seemed strange. Overall a lovely stay; however, I would give another property a try before I stayed here again.

2

Carlos

Jan 25, 2024

·

Stayed 1 night

The pillow are horrible, zero comfortables. The heat was so hot in the room with the heater. We couldn’t turned off.

10

Bradley

Jun 26, 2025

·

Stayed 5 nights

The staff were amazing and so helpful with all of our requests. The room itself was very small and the hotel lacked amenities such as a swimming pool or any common area to socialize. Additionally, there wa no where to grab take away food

10

Corina

Nov 29, 2023

·

Stayed 2 nights

Enchanting, perfect, service beyond expecation, the view to the Rhone, worth the money.

10

Marcelo

Nov 17, 2024

·

Stayed 3 nights

Hotel bem localizado e muito confortável. O quarto não é grande, mas muito funcional e novo. Excelente café da manhã.

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4

LUIS ROBERTO

Jun 13, 2022

·

Stayed 2 nights

Los cuartos están saturados y no sirve el aire acondicionado

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8

obrad

Jan 8, 2025

·

Stayed 2 nights

Facility is old, doesn’t match other Mandarin Oriental hotels. Very nice hotel Menager. They have problems with pipes, so there are noises at night. Price and quality don’t match.

10

Lorruane

Feb 12, 2026

·

Stayed 2 nights

Quarto muito espaçoso.

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Service

Many guests praise warm, professional, and attentive service, with instances of early check-in and an upgrade; however, others cite inconsistent responsiveness, impolite or uninterested staff, housekeeping lapses, and a spilled-drink incident.

Related guest reviews

10

Jay

Mar 3, 2023

·

Stayed 3 nights

5 stars in every way. Every member of the staff was warm and friendly and extremely professional.

6

Wedad

Jun 5, 2025

·

Stayed 5 nights

first time at the Mandarin in Geneve, the service is not what one would expect from Mandarin Oriental. three flies in my room throughout my stay. i complained to house keeping three times and did not do to rectify. on check out i told reception of this complaint - they did even apologise. I ususally stay at the Ritz Carlton, much better location, service like a 6 star hotel and more like the same price.

8

Karla

Apr 10, 2023

·

Stayed 1 night

Its just fine, service not consistent with 5 star hotel. At MO Bar waiter poured the beer all over one of us and our stuff. They didnt change plates, the table or anything. Clothes and our bags were also drenched. Rooms are pretty and clean and location is very good.

10

J

Sep 15, 2023

·

Stayed 3 nights

We spent 3 days at Mandarin Oriental Geneva which is ideally located for a business trip and allowed us to have all our meeting within walking distance of the hotel. We have only huge compliments for the team. Arrived early, they not only managed to give us an early check-in but also upgraded us from a river view suite to a beautiful corner suite. The whole stay was amazing and I have to say that the service is truly outstanding. The only minor issue was for me the restaurants, which are not up to the level of Mandarin Oriental Hotel itself. But I have to say it is a question of taste really, and the restaurants are very successful so I will not judge. The hotel itself is truly one of the best I have been to (and I travel a lot in many beautiful places).

10

Bassil

Jun 21, 2025

·

Stayed 3 nights

Very nice place excellent service

6

Remy

Sep 2, 2025

·

Stayed 1 night

Très loin des standards de Paris ou des Usa! Personnel manque de chaleur. Un cinq étoiles certes mais pas un palace .

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4

Juergen

Apr 12, 2023

·

Stayed 1 night

Housekeeping snappy, dirty bedsheets not beeing changed, minibar never filled up, staff lazy and not attentive and slow, worse mandarin I ever stayed at

8

Osias

Jan 12, 2025

·

Stayed 3 nights

Less than Zurich Staff just ok Concierge doesn’t show interest in what we needed Restaurant staff really good. Food good

10

Elena

Dec 30, 2024

·

Stayed 2 nights

Very attentive staff.

10

Nancy

Jul 12, 2023

·

Stayed 2 nights

The service was impeccable. Beautiful hotel. Good food.

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Location

Location is repeatedly praised as central and walkable, near the old town and business areas.

Related guest reviews

10

Newton

Jun 27, 2025

·

Stayed 2 nights

Uma experiência interessante. Comparado aos Mandarins da Ásia não é tão bom mas ainda assim é bom. Muito bem localizado vc chega nos principais lugares a pé ou pode pegar uma bike que é uma delícia

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10

Rasmus

May 8, 2023

·

Stayed 2 nights

The Mandarin Oriental hotel in Geneva did not dissapoint in anyway. It is a class act hotel with the right amount of focus on the guest and the service - it is not “too much” and definately not “too little” - it is just perfect and hit bulls-eye. Location-wise it is in walking distance to the old town and other tourist attractions. A warm recommendation to the entire team and Giuseppe.

10

J

Sep 15, 2023

·

Stayed 3 nights

We spent 3 days at Mandarin Oriental Geneva which is ideally located for a business trip and allowed us to have all our meeting within walking distance of the hotel. We have only huge compliments for the team. Arrived early, they not only managed to give us an early check-in but also upgraded us from a river view suite to a beautiful corner suite. The whole stay was amazing and I have to say that the service is truly outstanding. The only minor issue was for me the restaurants, which are not up to the level of Mandarin Oriental Hotel itself. But I have to say it is a question of taste really, and the restaurants are very successful so I will not judge. The hotel itself is truly one of the best I have been to (and I travel a lot in many beautiful places).

10

Erica

Jan 4, 2024

·

Stayed 2 nights

Hotel maravilhoso, serviço impecável, localização perfeita!

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10

fernando

Jan 31, 2026

·

Stayed 2 nights

Quarto muito confortável, funcionários atenciosos e localização privilegiada.

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10

Ruben

Dec 12, 2023

·

Stayed 4 nights

Mandarin Oriental deserves every star they have. they are professional and demonstrate their hospitality experience and excellence at its best. details, details, details. every one is well trained and know what they do and when to do it. the hotel is well located and at walking distance from most places you will need to go to.

8

Jan

Feb 2, 2025

·

Stayed 2 nights

Tolles Hotel zentral gelegen

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10

Ariane

Oct 26, 2024

·

Stayed 1 night

Lovely rooms, well located near the center of town

10

Yves

Jul 6, 2024

·

Stayed 1 night

Very welllocated

10

Marcelo

Nov 17, 2024

·

Stayed 3 nights

Hotel bem localizado e muito confortável. O quarto não é grande, mas muito funcional e novo. Excelente café da manhã.

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Dining

Food quality earns praise and some enjoyed breakfast, but others found breakfast limited or poor value, restaurants underwhelming, a lack of takeaway options, and room service overpriced.

Related guest reviews

4

Nicole

Feb 3, 2023

·

Stayed 3 nights

Our room did not have a tub and the shower showed signs of use that made it look dirty and unappealing. Room service was excessively priced even for overpriced room service food. Due to a train strike in France, we were forced to leave earlier than expected. Obviously, this is not the responsibility of the property but was not able to have our 3rd night refunded because it was the "free" night. There is no way this room was worth the nightly rate we paid for the first two nights -- the "free" night was the only way this hotel would have been fairly priced.

10

Basil

Mar 8, 2025

·

Stayed 4 nights

Very nice property. Great service and great food.

10

paula

Jan 18, 2026

·

Stayed 3 nights

Tudo excelente. A única queixa foi o atendimento no café da manhã.

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10

J

Sep 15, 2023

·

Stayed 3 nights

We spent 3 days at Mandarin Oriental Geneva which is ideally located for a business trip and allowed us to have all our meeting within walking distance of the hotel. We have only huge compliments for the team. Arrived early, they not only managed to give us an early check-in but also upgraded us from a river view suite to a beautiful corner suite. The whole stay was amazing and I have to say that the service is truly outstanding. The only minor issue was for me the restaurants, which are not up to the level of Mandarin Oriental Hotel itself. But I have to say it is a question of taste really, and the restaurants are very successful so I will not judge. The hotel itself is truly one of the best I have been to (and I travel a lot in many beautiful places).

10

Bradley

Jun 26, 2025

·

Stayed 5 nights

The staff were amazing and so helpful with all of our requests. The room itself was very small and the hotel lacked amenities such as a swimming pool or any common area to socialize. Additionally, there wa no where to grab take away food

8

Osias

Jan 12, 2025

·

Stayed 3 nights

Less than Zurich Staff just ok Concierge doesn’t show interest in what we needed Restaurant staff really good. Food good

10

Marcelo

Nov 17, 2024

·

Stayed 3 nights

Hotel bem localizado e muito confortável. O quarto não é grande, mas muito funcional e novo. Excelente café da manhã.

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8

Nurdan

Dec 5, 2025

·

Stayed 1 night

Très bel hôtel, bien situé, mais étonnant qu’il n’y ai pas une offre de restauration gastronomique, sans compter de tous les extras du petit dej, assez limite au vu du prix déjà payé , donne un côté cheap malheureusement pour ce bel hôtel 5 étoiles

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10

Nancy

Jul 12, 2023

·

Stayed 2 nights

The service was impeccable. Beautiful hotel. Good food.

6

Gustav

Dec 22, 2021

·

Stayed 1 night

Very nice service in the bar and reception Breakfast restaurant is a bit boring and needs a make up Maby better for business than just weekend vacay I am a big fan of Mandarin Oriental hotels but this one needs a renovation

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AI-generated summary based on recent guest reviews

Month	Average price
January	$952
February	$793
March	$741
April	$824
May	$988
June	$1,010
July	$1,002
August	$1,089
September	$1,121
October	$965
November	$986
December	$1,058

Su	Mo	Tu	We	Th	Fr	Sa
				1 $1,189	2 $918	3 $747
4 $712	5 $818	6 $813	7 $934	8 $813	9 $879	10 $865
11 $874	12 $934	13 $924	14 $934	15 $934	16 $843	17 $835
18 $843	19 $966	20 $961	21 $976	22 $845	23 $838	24 $818
25 $835	26 $915	27 $943	28 $915	29 $915	30 $830	31 $826

Mandarin Oriental, Geneva

Prices for Mandarin Oriental, Geneva

Monthly average prices

About this property

Location

Room options

Panoramic Suite

Room, River View

Family Suite

Deluxe Twin Room

Suite, 1 King Bed, River View

Mandarin, Room, River View

Deluxe Room (King)

Royal Suite, 1 King Bed

Junior Suite (Rooftop)

Deluxe Suite, 1 King Bed, River View

Junior Suite (Panoramic)

Junior Suite, 1 King Bed, Terrace

Suite, River View, Corner

Superior Room

Penthouse, Terrace (Suite)

Guest reviews of Mandarin Oriental, Geneva

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Mandarin Oriental, Geneva

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $1,236	22 $1,059	23 $1,147	24 $989	25 $1,105	26 $923
27 $951	28 $1,093	29 $1,089	30 $1,231