Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 35 per night. There is also nearby parking available for EUR 15 per day, located approximately 3281 feet away. Please note that parking height restrictions apply.

What breakfast options are offered?

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately EUR 19.50 per person.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but guests should contact the property in advance to arrange this.

What accessibility features are available at the hotel?

The hotel offers step-free entrances and wheelchair-accessible facilities in public areas. Additionally, elevators are available for ease of movement within the property.

Where is the hotel located in relation to local attractions?

The hotel is situated in the heart of Ghent, just steps from the Old Fish Market and Kraanlei. It is 0.1 miles from Gravensteen Castle and 0.1 miles from the Design Museum Ghent, making it a convenient base for exploring the city.

Are children allowed at the hotel?

Children are welcome at the hotel. Guests should note that children under 18 years of age do not incur the city tax.

Hotel Gravensteen in Ghent

Average nightly price at Hotel Gravensteen by month, last 12 months (USD)
Month	Average price
January	US$155
February	US$151
March	US$153
April	US$173
May	US$170
June	US$161
July	US$151
August	US$146
September	US$171
October	US$180
November	US$160
December	US$169

What guests think

Hotel Gravensteen offers a prime, castle-side location in Ghent and a historic setting, with generally friendly service and comfortable rooms, though experiences vary between buildings, and some guests reported noise, heat or cooling issues, and occasional cleanliness concerns.

Access by car and parking can be tricky, with limited on-site spaces and confusing one-way or pedestrian zones; several guests opted for nearby garages. Breakfast receives frequent praise for quality and choice, though a few found it mediocre or pricey. Overall, it suits travelers prioritizing atmosphere and convenience over guaranteed room uniformity.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is limited and reaching the hotel by car can be confusing due to pedestrian zones and one-way streets; several guests used nearby garages. Pre-arrival information sometimes helped, but others struggled to reach staff by phone.

Related guest reviews

8

Mark

27 Jun 2023

·

Stayed 1 night

Superbly located hotel in the centre of Ghent with parking.

10

Marilia

20 Sept 2025

·

Stayed 1 night

Parking not easy given their location but they were super helpful and made it all work out.

6

ADAM

28 Jul 2024

·

Stayed 1 night

Nice hotel, staff was very nice. Parking was very confusing and you need to go through walking zone. We end up parking in parking lot

10

Marit

23 Jun 2025

·

Stayed 1 night

Ankom på 2 motorsykler. Hadde da lov til å kjøre inn i Gent uten tillatelse, men vanskelig å komme seg frem til hotellet pga alle enveiskjørte og stengte gater. Hotellet har noen få parkeringsplasser. Hotellet hadde perfekt beliggenhet i forhold til alle severdighetene. Mange restauranter i nærheten.

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8

Philip

9 Sept 2025

·

Stayed 1 night

Very nice room local multi storey very reasonable for long stay parked car day and half 20 euro.

6

Bert

24 Mar 2023

·

Stayed 1 night

Het hotel ligt midden in het bruisende centrum, met veel bezienswaardigheden, restaurants een bars. Hotel is met eigen auto zeer moeilijk te bereiken. De dienstdoende hielp ook niet echt. Gemiste kans

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8

Andrew

4 Jun 2023

·

Stayed 2 nights

Historic hotel in a great area of Gent. Well worth staying at but care if travelling by car as it is located in a reduced vehicle zone and the cost of overnight car parking is creeping up.

8

Joanne

28 Jul 2025

·

Stayed 1 night

Parking is a challenge but we knew this prior to our arrival. Hotel staff did a great job communicating with us prior to our arrival. The area around the hotel is shutdown to vehicle traffic mid to late July due to 10 day music festival (fun time - great energy). AC unit was not working properly but windows open - not a big concern. Bed extremely comfortable. Room was clean - nicely done. Would stay again.

10

John

2 Jun 2024

·

Stayed 2 nights

Perfect location. Easy parking 2 blocks away.

10

Jennifer

18 Apr 2024

·

Stayed 1 night

The hotel is beautiful and in a wonderful location. I had hoped to get a parking spot at the hotel. I wasn't aware that the spots are limited and you have to reserve a spot. With all of the one way streets, it is very frustrating to get to the parking garages. But the young lady at the desk was very friendly and helpful. Ghent is an amazing place!

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Cleanliness

Many guests found rooms and common areas clean, but multiple reviews cite issues such as sewer odors, mosquitos, or inadequate cleaning. Standards appear inconsistent.

Related guest reviews

8

Yin

24 Sept 2024

·

Stayed 1 night

Locatie van het hotel was goed. Heel centraal voor de bezienswaardigheden en pleintjes van Gent. Ruime tweepersoonskamer. Helaas was er een vreemde lucht (leek op riolering/schimmel) aanwezig in de badkamer en ‘s nachts hadden we veel overlast van de buitenomgeving (gepraat en geschreeuw van langslopende mensen).

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8

Robin

30 Jun 2023

·

Stayed 2 nights

Kamer zou al voor aanvangtijd gereed zijn. Bleek nog niet schoongemaakt te zijn. Na een klein uur was deze wel schoongemaakt. Maar schoon was het niet. Wil liever geen details noemen maar de haren in het beddengoed waren niet van ons en de douche was ook niet schoon. Er zou airco zijn, maar onze kamer had dat niet. Ligging van het hotel is erg goed. Parkeren bij het hotel bleek niet mogelijk, en je kan niet reserveren. Flinke wandeling met je koffers.

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4

Michael

20 Jun 2025

·

Stayed 2 nights

Das Beste ist die Lage. Der Preis ist für den Zustand deutlich zu teuer ( mein Empfinden). Es war sehr dreckig, renovierungsbedürftig. Im Badezimmer wurde nur mal über lose Farbe oder Schimmel gestrichen. Die Fugen waren tlw. ohne Fugmasse und Flisen gerissen. Duschkabine könnte man sich sparen, Boden war nach dem duschen klatschnass. Ecken sind nicht gründlich gereinigt gewesen. Im Zimmer waren an den Wänden sehr viele Flecken, die nicht von den letzten 2 Wochen waren. Das Frühstück ist einfallslos und war nicht reichhaltig. Einen Tag gab es Tomaten, dafür den nächsten dann den Mozzarella. Frisches Obst bestand aus einen Korb Apfel und einen mit Birnen. Die Parksituation ist katastrophal. Es wird kein Parkplatz im Vorfeld reserviert. Zufahrt und Parkplatz sind nur was für Fiat 126 z.B. Das sollte erstmal reichen. Kann sich jeder selbst ein Bild machen. Mein Kopfkino reicht mir hier.

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10

Joan

17 Dec 2024

·

Stayed 3 nights

Lovely property, nicely decorated. Clean and tidy. Staff friendly and helpful. We had a standard quadruple room. Plenty of room, nice clean bathroom. Good breakfast choice, loved the pastries and the fruit was very nice. Near to the castle. Was very happy.

8

J

19 Feb 2026

·

Stayed 1 night

Ruime kamer voorzien van een gezellig zitje. Kamer zag er netjes en schoon uit.

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4

Abdurahman

27 May 2024

·

Stayed 3 nights

The location is excellent, only issues is the Linen’s & Towel’s are really old and housekeeper leaves the dirty used towels & sheets & other things in the hallway almost all day long.

10

Adrian

26 Feb 2026

·

Stayed 1 night

Excelente servicio el personal muy amable y muy limpio todo

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8

Séverine

21 Aug 2023

·

Stayed 1 night

Nous avons été émerveillés par la beauté de l'hôtel et satisfaits de son emplacement proche du centre historique. Une déception cependant pour l'odeur persistante d'égout dans la salle de bain et la climatisation qui soufflait de l'air chaud.

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10

alfons

18 Mar 2024

·

Stayed 2 nights

The room was very clean and comfortable. The breakfast in the morning was very nice and fresh with many choices. The establishment was located in the center and very well maintained.

8

Douglas

20 Nov 2025

·

Stayed 2 nights

The first room we were placed in had a broken toilet seat, and the room was TINY. However, the friendly staff member immediately reassigned us to a much nicer room with more space. The hotel was clean and comfortable and within easy walk to city centre

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Rooms

Room quality varies widely between the historic main building and the annex, from spacious rooms with castle views to very small or dated spaces. Comfort is good for many, but noise, temperature control, and bed configurations can disappoint.

Related guest reviews

8

Susan

23 Feb 2026

·

Stayed 5 nights

Room was great and the location cannot be beaten!

8

Denise

8 May 2023

·

Stayed 2 nights

Mooi hotel, kamer was op zich netjes, maar alleen wij zaten letterlijk en figuurlijk 3 hoog achter. Piepklein kamertje met in het midden een grote houten balk. Je moest oppassen waar je liep, want anders stootte je je aan de balk. Qua omgeving, want we zaten midden in het stadje een dikke 10! De kamer echter een 2 😖….

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6

Jean

26 May 2024

·

Stayed 2 nights

Nice view from our room but lack of air conditioning was painful.

8

kimberly

30 May 2025

·

Stayed 2 nights

Smaller room than expected for 3 adults

8

Paula

11 Oct 2023

·

Stayed 2 nights

Excellent location, very clean, modern bathroom, great service from the female receptionist. Very noisy street outside room 55 but we are not light sleepers so that didn’t bother us but worth asking if you are not able to sleep with noise.

8

Mary

18 Jul 2023

·

Stayed 3 nights

The location of this hotel is amazing! We had a very spacious room and bathroom so rrally happy with that. However as its an old building there was no air con! I did ask for a fan and thankfully they had one so this got us through. Our room was facing the busy street so if we were to book again i would request a room not facing this street.

6

Anna

6 Feb 2025

·

Stayed 2 nights

It was ok. Had a very bad first night of sleep as the radiator was making noises throughout the night. It woke me up a few times so I have decided to turn it off the next night. The room was small and outdated but the location excellent.

10

Theresa

29 Aug 2025

·

Stayed 1 night

Ok so there are two different buildings for this hotel and you will have totally different experiences depending on if you are in the from historic building with elegant rooms and facing the castle or if you have to go all the way to the back to that scary ugly building that in no way feels like you are in Brugge. Good luck we where first put in back and I went to desk and asked and they put us in main building with gorgeous room and perfect view of castle from our window.

4

Siana

4 Jan 2025

·

Stayed 1 night

Uncomfortable bed which was 2 singles pushed together that slipped apart in the middle, also bathroom smells of sewage the entire time so had to keep the door shut.

10

Reza

30 Sept 2024

·

Stayed 1 night

I booked a suite which has panaramic views of the city. The hotel is smack in the middle of the old town centre and has a car park. The room was much better than I imagined.

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Service

Staff are frequently described as friendly and helpful, with some problems resolved quickly. A minority reported slow or unresponsive service and poor handling of room or contact issues.

Related guest reviews

10

Christi

12 Jul 2023

·

Stayed 2 nights

Incredibly helpful front desk staff and great location.

10

James

4 Oct 2024

·

Stayed 1 night

Excellent staff who were very welcoming, a great location and a really nice room. One of the most comfortable beds i have ever slept in. Definitely hope to be back again

4

Boris

11 Apr 2023

·

Stayed 2 nights

First time in my hotel experience I've got downgraded room, and when I pointed out to it, staff reaction was weird - first, they totally agreed with me that it was standard room instead of executive room, which was clearly mentioned in the reservation, second - they didn't have any power to settle it, just brought list of exuses, didn't even suggested any compensation and told me to send an email to hotel's management. Besides, the service desk was very reluctant to respond to simple requests like to change towels etc. The room - altghoug it was a 'standard' room in building annexe attic - didn't have even heat thermostat , and you have to use wall heaters regulators instead - turning them on and off every few hours, along with having depressing furniture and cheap quality beds and matresses. The only advantage of this property is its location - it's literally located 2 min walk from beatiful Gravensteen castle, but other then that it looks like dated and overpriced hotel with tired stuff.

10

Miriam

31 Mar 2025

·

Stayed 2 nights

Staff very friendly! Great location! Quiet hotel!

10

Kim

29 Jun 2025

·

Stayed 1 night

The location is the best. The hotel is comfortable nothing negative to say. The young lady employee at the breakfast room was very helpful giving us useful touristic information I could not get at the front desk.

6

Kim

6 Apr 2023

·

Stayed 1 night

We chose this hotel as it said they had parking. They sent us an email to say call them before you enter the pedestrian zone to check if parking was available. We phoned twice and the phone just rang and rang and then cut off. We had to park in the public parking about 5 minutes walk away and carry our bags. When we tried to check in there was no-one on reception. We waited then phoned and heard the phone ring behind the desk but no-one came. Then eventually someone appeared. And their parking had plenty of space which was very annoying, probably as no-one can reach them by phone. They never asked us if we wanted breakfast or at what time so we ate out. I think they are very short staffed. The only place to plug in the kettle in the room is to put it on the floor. The hotel looks impressive from outside but is a bit disappointing inside.

8

Stanley

1 Jun 2024

·

Stayed 3 nights

At first we were put in a cupboard labelled room 11 which I didn't realise was above the smoking area until we went to bed. It stank. I am asthmatic and could not breathe. Above us were the party 'couple' who were literally up all night banging. I begged to be moved and was told no rooms left. I checked with a booking website and could book a room - a clean room, not smelly and no banging couple. After I begged and cried the member of staff finally relented and gave us a suite (room 44). It was stunning. Book that if you want a treat. It rescued our weekend away. The hotel is lovely as long as you get a good room. Breakfast was fabulous and the position is perfect - right in front of the castle. You need to book high up if you want to be away from the street noise and have a view.

10

Arnold

18 Feb 2024

·

Stayed 1 night

Great stay! Great Location, Clean Room, Awesome and Friendly Service! Will definitely book again!

8

Mathias

18 Oct 2024

·

Stayed 2 nights

Tres bonne experience, excellent service

10

Barbara

1 Jun 2025

·

Stayed 1 night

Is a very nice hotel. Definitely an older one but is well kept up. The location was fabulous. It’s diagonal to the Gravensteen castle. Very short, walk to canals and all the eatery places as well as tourist attractions. Check in staff were extremely helpful.

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Location

Outstanding, central location across from Gravensteen Castle with easy access to trams, sights, bars, and restaurants.

Related guest reviews

10

Ricardo

31 Mar 2025

·

Stayed 1 night

Está muy cerca del Castillo y de la principal zona turística de Gante

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8

Jill

10 May 2025

·

Stayed 2 nights

Beautiful place and a great location.

10

Lars

10 Oct 2025

·

Stayed 4 nights

Great location for spending a few days in lovely Gent. Recommended!

8

Cherad

7 Jun 2024

·

Stayed 3 nights

Location was amazing. Perfect for what we needed. Was a bit farther from the train but the trasport is super close. Staff was super helpful.

10

Bruce

15 Apr 2023

·

Stayed 2 nights

Great location and staff perfect for a short break

8

Wendy

3 Mar 2024

·

Stayed 2 nights

Fijn hotel op perfecte locatie

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10

Søren

5 Jul 2024

·

Stayed 2 nights

The perfect hotel for a stay in Gent. Mid in the old city!

10

Sharon

24 Mar 2025

·

Stayed 1 night

Easy walk to the Castle of the Counts

10

Sami

3 Jul 2025

·

Stayed 1 night

Nice looking hotel historical building in a great location with lots of bars and restaurants nearby and very close to the castle

10

Ashish

14 Jul 2023

·

The hotel was easily accessible by tram from the train station and very close to plenty of bars and places to eat, and a supermarket. The main square and the canal were also a quick walk away. I would recommend this hotel.

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Dining

Breakfast is often praised for quality and variety, though some guests found it mediocre or overpriced.

Related guest reviews

10

Joan

17 Dec 2024

·

Stayed 3 nights

Lovely property, nicely decorated. Clean and tidy. Staff friendly and helpful. We had a standard quadruple room. Plenty of room, nice clean bathroom. Good breakfast choice, loved the pastries and the fruit was very nice. Near to the castle. Was very happy.

10

Patrick

24 Jan 2025

·

Stayed 1 night

Kom hier al jaren. Goede kamers echt midden in het centrum met super ontbijt.

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6

Nouschka

7 Aug 2022

·

Stayed 4 nights

Laat ik met het positieve beginnen. De locatie van het hotel is top, middenin het centrum en alles op loopafstand. Het personeel is vriendelijk. Wij hebben de auto bij parking Ramen gezet, dat was goedkoper (€14 per dag) en makkelijker aan te rijden. Op 5 minuten lopen van het hotel. We hadden eerst een kamer in het oude gedeelte met prachtig uitzicht, maar de kamer was verouderd en zonder airco. Geen bad, kleine badkamer en we werden om 6:30 uur gewekt door de werkzaamheden buiten. Vanwege het weer (rond 27 graden) hebben we een andere kamer gevraagd met airco, dit was gelukkig mogelijk. De tweede kamer had een airco maar een vreselijk slecht bed en was ook verouderd. Het ontbijt vind ik geen aanrader, weinig vers en voor dat geld zou ik lekker buiten de deur ontbijten. De sauna en fitness kunnen ze beter verwijderen, dat was een lachertje onder in de kelder.

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10

Tasha

13 Jul 2024

·

Stayed 8 nights

I had a long stay. It was lovely! It’s a beautiful hotel and the staff was able to rise to any challenge. It’s in the perfect location across from the castle and abundant shopping, dining, drinking, museum, church, tower and canal tours and amazing chocolate. The breakfast was excellent and had many options.

6

Umberto

11 Oct 2024

·

Stayed 3 nights

Materrasso scomodissimo, si sprofondava. Bagno con lavello troppo piccolo per essere fruibile. Rapporto qualità prezzo non elevato. Colazione molto scarsa in termini di cibo di qualità.

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8

Ian

1 Apr 2025

·

Stayed 2 nights

The hotel was located a short walk from the castle on a pretty cobbled street with shops and restaurants typical of Ghent. The bed was really comfortable, the room spacious and the bathroom well appointed with a good shower. The reception staff were very friendly and helpful and a good continental breakfast was provided.

10

alfons

18 Mar 2024

·

Stayed 2 nights

The room was very clean and comfortable. The breakfast in the morning was very nice and fresh with many choices. The establishment was located in the center and very well maintained.

8

hadrien

28 Dec 2022

·

Stayed 1 night

magnifique demeure, petit déjeuner cher, chambre bruyante.

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10

Leslie Ann

4 Apr 2023

·

Stayed 1 night

Great breakfast included.

6

Pim

3 Jan 2023

·

Stayed 19,355 nights

Ontbijt was matig en Onvriendelijk personeel

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $113	6 $139	7 $210
8 $124	9 $112	10 $114	11 $110	12 $105	13 $131	14 $196
15 $155	16 $213	17	18 $162	19	20 $168	21 $252
22 $149	23 $155	24 $155	25 $154	26 $152	27 $175	28 $210
29 $108	30 $118

Su	Mo	Tu	We	Th	Fr	Sa
		1 $136	2 $153	3 $181	4 $222	5 $374
6 $156	7 $162	8 $145	9 $122	10 $150	11 $262	12 $307
13 $99	14 $112	15 $115	16 $121	17 $155	18 $221	19 $243
20 $150	21 $150	22 $155	23 $114	24 $122	25 $145	26 $180
27 $145	28	29 $188	30 $171	31 $217

Hotel Gravensteen

Prices for Hotel Gravensteen

Monthly average prices

About this property

Location

Room options

Standard Quadruple Room

Premium Double Room

Deluxe Double Room

Luxury Double Room

Budget Double Room

Standard Double Or Twin Room

Suite

Standard Twin Room

Belvédère Tower Suite

Standard Double Room

Premium Double Or Twin Room

Standard Triple Room

Guest reviews of Hotel Gravensteen

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Gravensteen

Prices for upcoming dates