The Belhaven Hotel

Just a brief one night stay. Single rooms are in the basement which hotel.had advised in advance. Room very basic....lino on the floor but otherwise was clean. Adequate for my needs and hotel is conveniently located just a bus ride from the city centre.

Clean sheets and bathroom, very large room. Entry simple. Good location. Iron, Kettle in room

The room was very pretty. Sound echoed in the room with the high ceilings. The location was the best feature- close to the gardens and restaurants. Service was adequate. There were features related to the age of the building that contributed to lesser than excellent stay, including the plumbing. The tables in the dining area are beautiful, but very heavy- I strained my back trying to move one so our family of 3 could sit together. The chairs sit too low for the tables making eating a little awkward. We had breakfast included which was good. Some touches could have improved our stay including more help from staff.

No lifts, stairs very steep, particularly to the 3rd floor. Room was small. Long walk to the subway. The staff was excellent, but the facility very bad. Would not stay there again.

Was put in a room on top floor (3 flights up). The room was dated with rotting window frames & sill & marks on carpet where radiator had leaked. There was an old 1960's rickety iron bed which was very squeaky - felt slightly nauseous from the movement of it! The duvet cover had holes in. The wall side light had a bulb out. The bathroom had no plunger plug in the basin - I did ask but one could not be found! The shower screen did not fully cover the door & water poured out during a shower. Again stains on the floor from radiator leaks - would also question whether floor had been cleaned. The sloping glass shelf was just above the sink - not ideal. Overall this room was dire but after requesting a move the staff were happy to help. Can't fault the staff whatsoever. The next room was modern but again rotting window sill. The bed seemed to be a small double, it had a desk directly against pillow edge on one side & a fixed bedside shelf on the other which did not help so had to top & tail to sleep. Shower rail hanging out so fixed it back in with some cardboard. TV in both rooms had exceptionally bad reception. All-in-all if you're after luxury this is not the place. However, for a short stay (I booked for 11 nights!) it would be adequate, albeit basic. Can't comment on food or drinks as took my own. There is no lift so if disabled this hotel would not be suitable. Free parking is the other side of the Great Western Road - outside hotel is 'RingGo' & horrendously expensive.