Forest Park Hotel

Our room was fantastic! Very clean and spacious and a nice balcony. We were in the new building which is connected to the main older building bis pedway. Parking was great, as were the restaurants and pool. My only negative comment is that the steam room didn’t get very hot….but at least there was one.

Room was very clean. Dissapointed that the pool and hot tub weren't operational.

Great location at the end of Jasper shops and main strip. Balconies, hot tub, and pool is a nice plus.

Nicely renovated room with kitchenette. Enjoyed the pool and hot tub

Staff was great to deal with. Needed something brought from housekeeping about 8pm Saturday night. Called the front desk and they were fast efficient and very good to deal with. Construction noise was not noticeable when we were in our rooms but we were not there during most day time hours. A little pricey for what they currently had to offer. As the gym, pool etc were not open. It was nice to have other options but definitely a little cold to be going back and forth with wet hair.

The newly renovated rooms were very nice. Unfortunately, the rest of the hotel is a construction zone so all the facilities were closed. Understandable, but it should be made clear when booking, not just a couple weeks prior to arrival. The rooms were also very hot, not sure if the HVAC was working properly

The huge swimming pool is what I didn’t expect when I made the reservation. What a bonus!

The building was being renovated, so we unfortunately had to walk across the street to access the hot tub. Otherwise the stay was great.

Sadly, this hotel is undergoing major renovations, this wasn't clearly stated on Expedia unless you clicked through additional information, so we arrived to a hotel where the main building housing the restaurants, pool and hot tub are all closed only reception is open, the noise from the renovations is very loud. We were told we could use the facilities in the groups other hotel up the road, not likely that anyone will bother when the outside temperature in minus, we were also given a discount voucher for a meal at one of their other hotels in the area. On a positive note, we had a room in the newer wing, the room is lovely, modern, spacious and well provisioned, including a small kitchen and seating area, just a shame the noise from the renovations ruins the ambience. I am sure when the renovations are completed in April 2026, the hotel will be back to its former glory, until then give it a miss as there are plenty of other hotels in Jasper.

Nice clean room. Didn’t really use the tv. Would have been nice to have a nightstand on both sides of the bed. No idea how to work the temperature- we ended up opening the balcony door to cool off the room. The bathroom lights were automatic- which were not ideal in the middle of the night when you don’t want the light on. Towels were not that soft but was replaced each day. Nice shampoo/conditioner/wash. No place to fill up water so couldn’t use the coffee maker in the room or fill up water bottles for exploring. Hot tub closed at 9 pm which was unfortunate given we were not back to the hotel by then after getting dinner and exploring the area all day. Parking lot spaces were very narrow as well so was difficult to park since most people can’t park straight and centered. Would stay again

Room not cleaned properly. Shower curtain rod and soap dispenser fell off the wall. Expected more for such an expensive room.

Rooms were clean however there was a very strong cleaning solution or deodorizer smell in our room that was not good for people sensitive to scents. The smell permeated clothing in my suitcase that I did not wear. As well our room only had a mirror in the bathroom but we noticed other rooms also had a mirror outside of the bathroom. As well, the cleaning staff were speaking very loudly in the hallways (either to each other or on their phone) early in the morning & should be more respectful of the guests as there may be guests that arrived late at night & we’re still trying to sleep at 0800h. Staff at reception were nice.

The bath was gross and there was a stained ceiling tile. The room was big and clean with none of the bad smells mentioned in other

Room very clean. Even though under construction it was quiet.

Room was spotless and decorated to a high standard

Value of the money; cleanliness; staffs are very nice.

The carpet inside the room had stains and there was an odd smell but everything else seemed to be clean. I couldn’t leave the balcony door open because the screen door was broken. I understand that the hotel is going through renovations but the outdated rooms should be heavily discounted imo.

Rooms were clean. And the room was bigger than expected

The bathroom floors hadn’t been cleaned in a while. The t

Room was clean and modern. Staff were friendly and helpful at check-in. The hotel is in the jasper National Park and town. It's at one end of the town so it's quiet.

Got a newly renovated room, so the room was perfect.

Very new, clean rooms. Bathrooms very dark, poor lighting.

Room was a good size. TV did not have many channel options we found.

The hotel room itself was clean and newly renovated. However, when booking the hotel, we knew that there were some renovations that were undergoing in the pool area. This was fine, we expected this area of the hotel to be closed / inaccessible. What was not expected was the fact that the entire wing which we were staying in was under major construction. Our room was overlooking the atrium which was a giant construction site with extremely bright lights on 24/7. Even with the blackout curtain the light still came through quite a bit. The smell of newly constructed materials was very strong throughout the entire wing. Additionally, when we checked in we found out that the elevators were not operating. This was fairly problematic since we had a ton of luggage that we needed to get to our second floor room. We hauled everything up - we then later found out that there was another elevator which could be accessed through the other wing of the hotel. Although not ideal it would save us from making multiple trips through the snow to haul everything up. Had I know the extent of construction I would have definitely not stayed in the wing that we were in. It will probably be a very nice hotel once the construction is complete. But if you are staying there I would make sure you are far far away from the woodland wing.

Really nice updated hotel room & bathroom. Very comfortable beds & good air conditioning. Ample parking behind the hotel.Note that half the rooms face the interior of the hotel which means you can't open the curtains for sunlight. Enjoyed the hot tub (inside the hotel). The hotel is at the end of the main strip. Overall a very nice stay!

We had a new room, which was really nice and modern. Hotel is partially closing down for renovation, so limited food / drinks options which was a shame. The room was great, could use a bit more storage but that’s not a big issue

Very quiet room. Nicely renovated.

We were in a recently renovated room. It was very clean and spacious. The beds were comfortable and we slept great! The only downside was that we could easily hear our neighbours, and it was quite noisy at time. Otherwise, it was perfect!

Beautiful room in the new part of the hotel. Balcony overlooked mountains and was quiet being a 10 min walk from the restaurants and shopping

We did not sleep for two nights due to AC fan which was noisy and ran continuously despite our repeated efforts to adjust.

The hotel was clean and well-kept, Unfortunately, we were woken up several times throughout the night and very early in the morning by loud guests and staff radios. It made it hard to get a full night’s rest. I also want to note a safety concern for solo female travellers. The reservation was under my name only, yet when my husband and I accidentally locked ourselves out of our room, he went to the front desk while I went to grab my ID from the car. Before I even got back, the staff gave him a new key without verifying his identity or confirming his name was on the reservation. The room was booked under a woman’s name only, with a different last name, and no questions were asked. That made me feel uneasy about their security procedures.

Checking in was an ordeal because they also sell tours @ the front desk. It was late at night and there wasn't adequate staff. We had to wait way too long to check in. The configuration of the rooms is very confusing - it took us a while to figure out how to get to our room from the lobby; there are multiple elevators. Getting to our room from the outside was much easier. But the location was great. The room was fantastic - it would be a great place for an extended stay; it has a fully stocked kitchen. The bathroom was nice - spacious shower, great water flow, nice shower head. Parking was a little difficult. Overall a nice place; would stay there again.

Modern, comfortable and stylish hotel with excellent parking and close walking distance to Jasper shops and ammenities. The onsite restaurant was excellent with lovely friendly staff.

Staff was great to deal with. Needed something brought from housekeeping about 8pm Saturday night. Called the front desk and they were fast efficient and very good to deal with. Construction noise was not noticeable when we were in our rooms but we were not there during most day time hours. A little pricey for what they currently had to offer. As the gym, pool etc were not open. It was nice to have other options but definitely a little cold to be going back and forth with wet hair.

Clean room and comfortable bed. Check in was quick, and staff were kind and accommodating. We arrived just as the pool was closing (9pm), which we didn’t realize. They offered a swim at their sister hotel next door (kids were ecstatic). There was construction noise right next to our room at 11pm (no mention of it during booking or check in).. however when brought to staffs attention they addressed it immediately. Good stay, would stay again.

Arrived a bit early and room wasn't ready which was perfectly fine. However the reception staff were far from helpful and not couteous at all. Returned to the hotel at the time given by the reception staff to be told the room was still not ready. No appologies, no offer to do anything to help. Just dull and gloomy reception once again. Unfortunately this establishment itself is very nice but is terribly let down by the staff. Once we did get our room allocated we wheeled our luggage towards our room only to be confronted by a cleaner and his trolley in the middle of the hall right outside our room, no offer to move he just barged past us like we weren't there. The major problem we encountered was the lack of organisation and crowd control in the front entrance and foyer area. On several occasions when attempting to enter or leave we were cut off by a huge number of unorganised people and luggage totally blocking the entrance and foyer and not one of them with any decency to move out of the way to allow access. We had a great room with a balcony that was unfortunately totally useless as the constant stream of tour buses that pull up in the pickup/drop off area at reception would leave the engines idling for extended periods that let exhaust fumes ruin any chance of using the balcony or leave the door open. On our second day both door keys failed so another trip to reception to have the reprogrammed with not even a simple "sorry" offered. Nice hotel let down by the staff!

Amazing staff, super friendly. Very comfortable accommodations.

I had a discrepancy with the restaurant and management did not hesitate to resolve immediately. Amazing staff and service

Forest park is an ok hotel, nothing amazing. My stay went well until the moment I checked out. At check-in they charged my card for the full amount of the stay + a deposit, and although they said it was just a security deposit, the amount was charged from my account immediately. Then at check-out they charged again for the full amount of my bill ($2000}, and said it wasn't a double charge and I would be refunded. This was on the 30th August and I'm still waiting for the refund. This affected my finances and the rest of my holiday in Canada. Very upsetting and I would not recommend this hotel to anyone! Impossible to contact them as there's no contact email on the website, only an online form, which I used a week ago and still have no reply.

Hotel is good. Staff is so unprofessional. Three transactions were posted on my credit card account with the same amount. I had to call back the hotel and bank to deal with this situation. Horrible experience.

this hotel is located at the end of the hotel strip in Jasper. It is a 10 minute walk into to the town. Nice rooms, clean and quiet. Staff is very nice. All over a good experience.

Beautiful location in Jasper, close to the national park features and walkable to the town, although a little further out than some of the other hotels. The train tracks across the street did make it so we couldn’t leave the window open which was kind of a bummer since it was so nice out, but the train goes all the way through the town so this will be an issue with all the hotels. All in all a great place to stay.

We spent two nights at this hotel in Jasper, and had an excellent stay. The room had upgraded appliances, comfortable beds and top class bathroom fittings. It is about 15 minutes walk to the town center which was not an issue for us.

Convenient location on the edge of town so much quieter than other locations. Easy walk to town, lovely mountain views. The pool hot tub area was really nice. Rooms roomy and super clean.

Very nice room. Just outside of town. Not quite walkable, but parking was not a problem.

Nice new rooms in a great location!

Little bit away from the downtown

We enjoyed our 1 night stay at Forest Park Hotel. Beds were super comfy, large clean rooms. Hotel lobby is so inviting. Located about 5 minutre drive from centre of town. We would definitely stay here again.

Great location. Everything is perfect !

Our 3 nights in the Alpine Kitchen Suite was a very pleasant experience. The room was spotless, nicely furnished, large modern bathroom with walk in shower. The king bed was very comfortable and having the kitchenette came in handy for breakfast and making lunches for our hikes. We did have the buffet breakfast that is offered one morning and it was very good with lots of options and reasonably priced. The location was an easy walk, about 20 minutes to downtown Jasper for shopping and dining. Would highly recommend the Forest Park Hotel for a stay in Jasper.

The dining room was closed for a private function. The pub was not taking anymore customers that evening. So we walked to a restaurant that stayed open for us even though they were closing soon. That’s where we ate for the whole weekend.

Breakfast was not available due to renovations.

Overall excellent. Food could have been better.

Modern, comfortable and stylish hotel with excellent parking and close walking distance to Jasper shops and ammenities. The onsite restaurant was excellent with lovely friendly staff.

Breakfast wasn’t offered at this hotel

Slow service for Breakfast in the morning

Rooms in new wing of hotel are excellent. The buffet breakfast was very ordinary. Flavorless scrambled eggs Checkout process clumsy snd time consuming if s security deposit js taken at checkin.

We stayed in one of the new buildings and the suite was very nice. Good shower, comfortable beds, outdoor fire and chairs available. Staff was friendly and the breakfast buffet at Walter's was good.

After leaving we called and emailed to inquire about a lost and found item, and staff failed to respond or acknowledge any of our communications. Breakfast at the hotel restaurant was very poor quality, despite being fairly expensive.

Nice breakfast buffet