Is parking available at the property?

Free self-parking is available on-site for guests.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately CAD 22.00 for adults and CAD 14.00 for children.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 6:00 AM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property includes step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific features for bathrooms and pool access are not detailed.

What is the location of the property in relation to key landmarks?

The hotel is located in Jasper National Park, a 4-minute drive from Icefields Parkway and 6 minutes from Patricia Lake. It is approximately 3.6 miles from Pyramid Lake and 4.2 miles from Maligne Canyon.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Jasper Inn & Suites by INNhotels in Jasper, Canada

Average nightly price at Jasper Inn & Suites by INNhotels by month, last 12 months (USD)
Month	Average price
January	US$144
February	US$150
March	US$138
April	US$135
May	US$224
June	US$329
July	US$376
August	US$410
September	US$432
October	US$184
November	US$129
December	US$142

What guests think

Jasper Inn & Suites by INNhotels offers spacious, family-friendly suites with kitchenettes and a walkable, quiet location, frequently praised staff, and a popular pool/sauna area when open, but some facilities and rooms feel dated and maintenance varies.

The biggest recurring drawback is the lack of air conditioning, leading to hot rooms in warm weather even with fans. Guests also report mixed cleanliness and comfort, with several complaints about mattresses or sofa beds, occasional odors, and housekeeping lapses. The restaurant is well liked when open, but some stays found it closed or limited, and parking can be tight. Expect a convenient, spacious base with older finishes and summer heat to manage.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool, hot tub, sauna and steam room are popular when operating, but repeated reviews report temporary closures and occasionally cold or over‑chlorinated water. Parking can be tight, and there is no elevator with many stairs around the property.

Related guest reviews

8

Victoria

28 Jan 2024

·

Stayed 1 night

Loved the rooms and area! Only issues we had was parking was DREADFUL. There was essentially no parking and I had to walk about a block with my bags and a toddler on my hip in the snow and mush. Wasn’t ideal. Other than that room was perfect.

8

Courtlin

19 Feb 2026

·

Stayed 2 nights

Clean room, great pool and hot tub area, friendly and helpful hotel staff

10

Long

7 Oct 2025

·

Stayed 2 nights

Nice place to stay in Jasper, we really enjoyed the pool, sauna and steam room, nice way to relax at the end of a long day ok hiking.

10

Penny

25 Aug 2025

·

Stayed 1 night

Pool wonderful, steam and sauna great. Probably a better place to stay in Winter. We were there in hot summer and no air conditioning. However in mountains it cools off at night but had to open windows.

8

ian

24 Nov 2024

·

Stayed 1 night

Really nice suite. Staff and helpful. It would be appreciated though if the website is updated to reflect that the pool, hot tub, and sauna is closed. Also it would be helpful to know beforehand that there is no breakfast at the restaurant.

8

Mary Beth

21 May 2025

·

Stayed 2 nights

The windows were very dirty. And the table had not been wiped off. Otherwise it was clean. It is not a hotel for seniors as there is no elevator and stairs everywhere. Getting to the pool involves multiple staircases. However, it was worth the trip as the pool was lovely and very clean.

10

Larry

5 Jun 2025

·

Stayed 1 night

Property does not have elevators or air conditioning. Our room was excellent, but on the third level. Not conducive for seniors.

2

Riley

12 Nov 2025

·

Stayed 2 nights

I booked a two night stay at Jasper inn and suites. After checking in, I noticed that the pool/hot tub were closed down. The restaurant and breakfast buffet were also closed down. Before even going to my room, I went to the front desk and asked if I could cancel my reservation. I wanted to move to a different hotel that had a hot tub. The manager at the front desk told me to contact Expedia, and that they would authorize a refund once Expedia contacted the hotel. So I booked a stay at a different hotel. Unfortunately when Expedia contacted them, they refused to refund the money. So at this point I’m out 450$. I don’t recommend staying at this property, it has no amenities. There are better options available at the same price point.

8

Shannon

12 Jan 2025

·

Stayed 2 nights

Nice room, great soundproofing. Great pool,sauna,steamroom

4

Kimberly

16 Nov 2025

·

Stayed 1 night

The pool was down along with the hot tub. And restaurant was closed. That should have been disclosed before booking.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms and common areas clean, but feedback is mixed. Recurring issues include musty or dirty carpets, hair or residue in tubs, leftover trash, and occasional missed or inconsistent housekeeping.

Related guest reviews

2

Calvin

23 Mar 2025

·

Stayed 2 nights

Place is extremely run down and dirty. There was a pair of socks left in our room and the garbage was never taken out. Definitely stay elsewhere

10

Junia

28 Oct 2025

·

Stayed 1 night

Very clean, comfortable beds, lovely room!

10

Lori

3 Jul 2025

·

Stayed 1 night

The hotel and rooms are very clean and well maintained. The grounds are beautiful, very lush and green! Even the munching elk that came to visit thought so! Definitely would stay here again.

6

Amanda

28 Aug 2025

·

Stayed 1 night

We missed when booking that they didn’t have AC. They state on the website that fans are provided. There was one old small desk top fan in the room which provided little air. Staff did manage to find another ( albeit also old and broken) fan to provided some extra relief. Upon arrival the room hadn’t actually been fully cleaned. There was garbage in the drawers and sticking out under the heating unit. The complimentary coffee/ sugar carafe was empty of additives except for 3 Splenda. There is no typical property info book, with emergency procedures, hotel info and other area info. I expected more from a $430/ night booking

8

Mary Beth

21 May 2025

·

Stayed 2 nights

The windows were very dirty. And the table had not been wiped off. Otherwise it was clean. It is not a hotel for seniors as there is no elevator and stairs everywhere. Getting to the pool involves multiple staircases. However, it was worth the trip as the pool was lovely and very clean.

10

Dale

27 Jan 2026

·

Stayed 1 night

Room was clean, bed was comfortable

10

mingyang

23 Jul 2025

·

Stayed 2 nights

excellently maintained. Clean and spacious.

4

courtney

6 May 2024

·

Stayed 1 night

We loved everything until it was time to use our jetted tub. It blasted out skin fragments and black mold. It was late at night, too late to switch rooms. They however did compemsate by giving us a voucher for the breakfast buffet .

4

Andrew

1 Aug 2025

·

Stayed 1 night

Do your research, there is no A/C. I thought this was common everyday bare essentials but I was greeted with a sign that said fresh mountain air. There was a crappy little noisy fan in the room, very little circulation. The bathroom had a used bar of soap in the tub, the kitchen had a dirty rag and the coffee maker has a moldy pod.

2

Calvin

23 Mar 2025

·

Stayed 1 night

Very dirty. Garbage in room from previous guests. Smelt very bad in room

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and family friendly, with loft layouts, kitchenettes, balconies and some mountain views, though decor is dated. A major pattern is no air conditioning in summer, and comfort varies with multiple complaints about mattresses, sofa beds, odors and some noise.

Related guest reviews

10

sarah

15 Oct 2025

·

Stayed 1 night

Clean, safe, walkable to downtown. So quiet. Gorgeous balconies with a view!

4

Alexander

30 Sept 2025

·

Stayed 1 night

Bed was old and extremely uncomfortable. Property is not soundproof and we could hear the neighbours coughing all night. Very disappointing for the amount of money we paid to stay here.

2

Alfonso

1 Sept 2025

·

Stayed 1 night

No ac, need to advise in BOLD LETTERS NO AC during summer months

6

Alvaro

13 Sept 2025

·

Stayed 1 night

la habitación muy linda, mejor de lo que esperabamos, estabamos muy felices hasta que llega la noche y no podíamos dormir por el calor y no hay aire acondicionado

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6

Simran

19 Jul 2025

·

Stayed 2 nights

The sofa bed is terrible. Not comfortable and makes noise with slight movement. My daughter ended up sleeping on the floor. Shouldn’t not be advertised as a 4 people room. It’s not even comfortable for a kid.

10

ERLINDA

28 Oct 2025

·

Stayed 1 night

Yes was really good the balcony view

8

Elizabeth

19 Aug 2025

·

Stayed 2 nights

We had a great stay in the Queen Loft suite at Jasper Inn and Suites. Sure it may seem dated compared to other stays in the area however we really enjoyed the space. Although there was no AC and that may see like a concern, the room came equipped with fans so we had no issues with heat. Overall would recommend the Loft suite.

10

Mariane

4 Nov 2025

·

Stayed 1 night

Spacious rooms, accommodating staff and convenient..

10

Tamara

12 Oct 2025

·

Stayed 2 nights

The kids had a loft area to sleep in and we had a room to ourselves. The unit was clean and had all the amenities we required.

6

Lai Na

20 Oct 2025

·

Stayed 1 night

The hotel is clean but very dated, the carpet has a bit of an odor and the heating unit is a bit noisy.

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, helpful and efficient, though some guests experienced unready or misassigned rooms, inconsistent communication, or less helpful attitudes.

Related guest reviews

10

Youngsook

19 Feb 2026

·

Stayed 1 night

Fast check in kind clean

8

Paul

7 Sept 2025

·

Stayed 2 nights

This is a locally owned property that has somehow avoided being snapped up by a larger outside corporation. They are friendly and organized, providing an excellent service.

10

Lindsay

6 Apr 2024

·

Stayed 1 night

The one front desk staff member that I came across, not once unfortunately, but TWICE was a displeasure. She had a nasty attitude about her, no smiling, no hi, how are you? Yes we tried checking in early, but there was no compromising on her part, she just said no it is too early, you can call at 3 to see if its available yet. (we tried checking in at 1). If you dont like your job, quit; I have a feeling your co-workers will be happy with your departure. The other girl we had when we did check in was fantastic, a complete doll & i was in there for less than 3 minutes. The room was well above our standards, super clean & super quiet. We showed up for breakfast the next at 8:30am & honestly, it was garbage & service was even worse. All the food was cold/hard. Only my husband ordered coffee, she legit came around 10x offering him more coffee, but we repeatedly had to ask for juice or water refills. We will happily stay at your property again, because honestly, we loved the hotel its self.

10

Neil

3 Sept 2025

·

Stayed 1 night

Although I had booked a standard room through Expedia for two people, we had another person join us at the last minute. The front desk staff was able to upgrade us to a suite making our trip more economical than getting a second standard room. They were very helpful!

8

Courtlin

19 Feb 2026

·

Stayed 2 nights

Clean room, great pool and hot tub area, friendly and helpful hotel staff

10

Luiza

28 Sept 2025

·

Stayed 2 nights

Wonderful staff

10

Kathryn

25 Sept 2025

·

Stayed 3 nights

Very helpful and efficient staff at front desk.

6

Michael

19 May 2025

·

Stayed 2 nights

Reception was a bit unfriendly at first, 2nd visit and different staff was OK. Our room was OK, location was horrible, some kind of machinery room across hallway, which made some horrible rumbling buzzing noise all the way into our sleeping area, this went on all night every night and as complex was full we could not get a different room

10

Varun

5 Jul 2025

·

Stayed 2 nights

We had a wonderful stay at Jasper Inn & Suites! From the moment we checked in, the staff were friendly, welcoming, and helpful with tips about local attractions and hikes. The location is perfect — tucked away in a quiet part of town but still within easy walking distance to restaurants, shops

4

Harris

5 Jan 2026

·

Stayed 2 nights

Check in was not ideal. Smooth check in (1st Attempt), although once getting to the room it was not cleaned and a disaster everywhere. Decided to call front desk from the room, which was no help and asked us to call back in 10 minutes to look for a new room. No call back, so I head to the lobby. Which then had to explain again but it was a surprise to the lobby. Soo that wasn’t relayed. 2nd attempt, another quick smooth transaction. Go to the room, filled with about 7 people just staring at me in shock. While all this is happening, my family is waiting in the original dirty room. The housekeeper comes in and has an unfriendly encounter with my wife and kids, because the room isn’t ready. Lobby again shocked he gave me a room already occupied.. 3rd attempt was a breeze, new room no people and no feces still in the toilet. All in all. Still a decent hotel, had a nice stay and story to laugh about sitting at the fire.

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AI-generated summary based on recent guest reviews

Location

Quiet, walkable setting a short distance from downtown shops and restaurants, with convenient tour pickup and some mountain views.

Related guest reviews

10

sarah

15 Oct 2025

·

Stayed 1 night

Clean, safe, walkable to downtown. So quiet. Gorgeous balconies with a view!

8

Nadeem

3 Jul 2025

·

Stayed 2 nights

Excellent location, well appointed, spacious rooms

10

Cynthia

5 Nov 2025

·

Stayed 3 nights

Location was great and staff responded to our needs. It was convenient to have our evening tour pick us up at the hotel and drop us off.

10

jim

20 Jul 2025

·

Stayed 1 night

Easy to get to. Located in town so you can walk anywhere

8

Aznive

22 Sept 2025

·

Stayed 1 night

It was very short stay. Very conveniently located.

8

Ronald

19 Jun 2024

·

Stayed 1 night

Close to downtown 10 minute walk

10

Corey

20 Oct 2025

·

Stayed 1 night

Pool was great for my kids. Also, we walked easily downtown for supper.

8

Pratik

8 Jun 2024

·

Nice property, big spacious rooms , bit of a walk to get to downtown shops and grocery stores

10

Heather

12 Aug 2025

·

Stayed 2 nights

This is an older, well maintained motel. It was very clean and overall very quiet. A short drive to the main streets of Jasper.

10

Huijuan

6 Jun 2024

·

Stayed 1 night

The place is quite and clean with good views. It is in the walking distance for the shopping.

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AI-generated summary based on recent guest reviews

Dining

The on‑site restaurant is frequently praised for tasty dinners and attentive service, but several stays found it closed or on limited hours. Breakfast is available at times yet described by some as pricey or basic for the cost.

Related guest reviews

8

Katherine

24 Jan 2025

·

Stayed 1 night

We spend a lot of time around Jasper area. Room was good. Some areas of room and hotel are getting a little dated. But that being said room was very comfortable. And very clean. A big plus for me now a days is a smart tv. But that is just a wish not a necessity. The hotel dining room was great as always. We sat in the lounge and had a fantastic meal And reasonable considering you are in a mountain park. Staff there was fantastic and very helpful with all our questions. Even if we didn’t stay at this hotel we would seek out the restaurant.

8

Jeanine

9 Mar 2024

·

Stayed 3 nights

This property has been around for many many years. The rooms have been updated which is grand and the beds are comfortable. They have upgraded their flat screens tvs in the living room area. The property itself is tired. And personally the restaurant served us crappy food and they are not gluten aware at all.

10

Michael

20 Jan 2024

·

Stayed 1 night

Dinner in the restaurant was excellent and staff were responsive and attentive

8

ian

24 Nov 2024

·

Stayed 1 night

Really nice suite. Staff and helpful. It would be appreciated though if the website is updated to reflect that the pool, hot tub, and sauna is closed. Also it would be helpful to know beforehand that there is no breakfast at the restaurant.

8

Michele

5 Jun 2025

·

Stayed 3 nights

Decent place to stay in Jasper. We had a nice size room with space. Everything was outdated. Pool and hot tub were nice! Dining was limited with the restaurant not opening until 5pm. Breakfast was expensive for those who pay to stay at this property.

10

Cheryl

14 Sept 2025

·

Stayed 1 night

Very clean and comfortable if a tiny bit outdated. Didn’t mind for 1 night. Great dinner in hotel restaurant. And had a good night's sleep.

10

James

4 Jul 2025

·

Stayed 1 night

Easy check-in, courteous staff, good food. Property appears dated.

10

Francia

19 Aug 2025

·

Stayed 1 night

Jasper Inn and Suites provided a lovely room with many amenities. We were surprised by the high quality of the restaurant, as well.

10

DAWN

21 Jun 2025

·

Stayed 2 nights

Very good on site restaurant with excellent menu, reasonable price and good service. An unexpected pleasure to dine there!

4

Kimberly

16 Nov 2025

·

Stayed 1 night

The pool was down along with the hot tub. And restaurant was closed. That should have been disclosed before booking.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $109	4 $107	5 $105	6 $108	7 $132
8 $106	9 $68	10 $109	11 $117	12 $117	13 $117	14 $114
15 $107	16 $109	17 $129	18 $131	19 $106	20 $109	21 $132
22 $95	23 $131	24 $130	25 $132	26 $109	27 $114	28 $109
29 $109	30 $108

Su	Mo	Tu	We	Th	Fr	Sa
		1 $109	2 $109	3 $106	4 $109	5 $114
6 $112	7 $106	8 $109	9 $109	10 $108	11 $109	12 $107
13 $110	14 $108	15 $114	16 $108	17 $109	18 $170	19 $267
20 $175	21 $177	22 $174	23 $171	24 $172	25 $172	26 $169
27 $199	28 $576	29	30	31 $550

Jasper Inn & Suites by INNhotels

Prices for Jasper Inn & Suites by INNhotels

Monthly average prices

About this property

Location

Room options

Suite, 2 Bedrooms, No Ac Fans Provided

Executive Suite King and Two Twins No Ac Fans Provided

Suite, 1 Bedroom, No Ac Fans Provided

Studio 1 Queen Partial Basement, No Ac Fans Provided

Loft Queen Suite -No Ac-Fans Provided

Honeymoon Room, 1 King Bed No Ac Fans Provided

Executive Room, 1 King Bed, No Ac Fans Provided

Tower Suite King Suite, No Ac Fans Provided

Standard Room, 2 Double Beds, No Ac Fans Provided

Cavell Penthouse Suite -No Ac-Fans Provided

Executive Room, 2 Queen Beds No Ac Fans Provided

Guest reviews of Jasper Inn & Suites by INNhotels

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Jasper Inn & Suites by INNhotels

Considering this hotel for your Jasper trip?

Prices for upcoming dates